2011 Ford Edge complaints

WHEN DRIVING AT VARIOUS SPEEDS ON HIGHWAY AND CITY STREETS, GOING TO APPLY BRAKES WHEN STOPPING THE BRAKES WILL NOT FULLY STOP THE VEHICLE. IT WILL SLOW IT DOWN BUT IT WON'T COME TO A COMPLETE STOP WITHOUT HAVING TO USE THE EMERGENCY BRAKE TO BE ABLE TO FULLY STOP. THE BRAKE PEDAL WOULD BE PUSHED ALL THE WAY INTO THE FLOOR. AND IT MAKES THIS AWFUL SQEAULING NOISE WHEN BRAKES ARE APPLIED.

REAR HATCH WILL OPEN UP RANDOMLY, NO RHYME OR REASON. USUALLY ONLY HAPPENS WHEN PARKED. I BELIEVE IT MAY BE A KEY FOB ISSUE, BUT CAN'T BE CERTAIN. *TR

IN 2016 FORD EDGE DOOR AJAR LIGHT WILL STAY ON EVEN WHEN THE DOOR WERE LOCKED. IN THE BEGINNING IT WAS NOT AN ISSUE BUT THAN THINGS GOT WORSE AS FOR NO APPARENT REASON THE CAR ALARM WOULD GO OFF ON ITS OWN AT DIFFERENT TIMES OF DAY AND NIGHT. AFTER PINPOINTING THE PROBLEM TO THE DOOR LATCH SENSOR WAS ADVISED TO CHANGE THE SENSOR (BUT SINCE GENIUSES AT FORD DECIDED TO INCORPORATE THE SENSOR IN THE ACTUAL DOOR LATCH WITH NO REMOVABLE PARTS) I WAS FORCED TO CHANGE THE ENTIRE DOOR LATCH MECHANISM WHICH COST ABOUT $500..I RECENTLY RECEIVED A LETTER THAT THIS WAS A KNOWN ISSUE AND A RECALL NOW HAS BEEN ORDERED...SUBMITTED THE PAPERWORK FOR A REFUND AND IT WAS DENIED (REASON CAR IN 2016 HAD 88,000 MILES)...ALTHOUGH ON THE LETTER IT SAYS THAT IF I HAD THE ISSUE NOW IT WILL BE COVERED UP TO 120,000 ...I HAVE CALLED FORD MULTIPLE TIMES AND ALSO SUBMITTED ORIGINAL RECEIPTS WITH CHAPMAN FORD IN EGG HARBOR TWP, NJ...BUT THEY SAID THEY CAN NOT HONOR ANY REFUNDS DUE TO MILEAGE (CASE # FORD GAVE ME IS [XXX]) INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED HOWEVER, THE VEHICLE WENT TO THE FLOORBOARD TO SLOW AND STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO WALTERBORO FORD (902 BELLS HIGHWAY, WALTERBORO, SC 29488, (843)-549-5581, TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER AND HYDRAULIC CONTROL UNIT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED OR INFORMED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

DOOR LATCH, WHEN VEHICLE HIT 122,000 GOT A SAFETY BULLETIN EXTENDING WARRANTY ON VEHICLE DOOR LATCH TO 120,000 MILE MY VEHICLE WAS AT 122,000 AT THE TIME. NOW THERE IS A RECALL ON DOOR MATCHES IN QUESTION BUT FORD EDGES ARE NOT INCLUDED IN THIS RECALL? ALMOST EVERY TIME I CLOSE MY DOOR MY DOOR AJAR LIGHT CONTINUES TO STAY ON UNLESS I SLAM MY DOOR WITH A RIDICULOUS AMOUNT OF FORCE 4 OR 5 TIMES. *TR

THE BRAKE PEDAL RANDOMLY GOES TO THE FLOOR YOU HAVE TO PUMP THE BRAKE PEDAL TO STOP THE VEHICLE, I TOOK THE VEHICLE TO A FORD DEALERSHIP AND THEY COULD NOT DUPLICATE THE PROBLEM. THIS IS A SERIOUS SAFETY PROBLEM. *TR

THE CAR WAS IN MOTION.THE CAR MAKE A VOOM SOUND EVERY TIME IT SHIFT . I HAVE NEVER BEFORE HEARD BEFORE TODAY. *TR

SITTING IN A DRIVE THRU AND CAR BEGINS TO RUN HOT ONCE AGAIN DUE TO THE COOLING FANS NOT KICKING ON. THIS IS AN ONGOING PROBLEM WITH THIS CAR. I HAVE REPLACED AN ENTIRE ENGINE ALONG WITH THE COOLING FAN MODULE AND ASSEMBLY. OVER 2000 IN REPAIRS ALL DUE TO A COOLING FAN MALFUNCTION AND IS ACTING LIKE IT AGAIN. *TR

THE DOOR LATCH SENSOR DOSE NOT WORK ALL THE TIME. WITCH MEANS THE DOORS WILL NOT LOCK WHICH MAKES ME FEEL UNSAFE DRIVING MY VEHICLE. THERE HAS BEEN A LOT OF COMPLAINTS ON THIS WITH THE EDGES YEARS 2011 TO 2013. THERE SHOULD BE A RECALL ON THIS IF A LOT OF PEOPLE ARE HAVE THIS PROBLEM TO KEEP US SAFE. ANYONE COULD OPEN YOUR DOOR AT A RED LIGHT. *TR

TONIGHT, I WAS CLOSING MY SUNROOF AN IT TOOK 5 MINUTES AND 3 PEOPLE TO CLOSE IT. ONE PERSON HAD TO PUSH THE BUTTON TO CLOSE IT AND THE OTHER TWO HAD TO PUSH THE GLASS FROM THE OUTSIDE. EVERY TIME WE DID THAT IT KEPT RESISTING AND POPPING BACK TO THE OPEN POSITION. I HAVE TOOK IT TO FORD ABOUT A MONTH AGO WHEN I GOT MY OIL CHANGED THEY TOLD ME TO TRIED TO CLEAN THE TRACKS OF IT AND LUB ON MY OWN OR HAVE FORD DO IT FOR ALMOST $1,000.00. I DON'T HAVE THAT KIND OF MONEY. THEY. TOLD ME THIS HAS HAPPENED TO ALL THE SUNROOF OF THIS YEAR. I FEEL IF MOST PEOPLE HAVE HAD THIS PROBLEM THEY SHOULD OFFER SOME KIND OF HELP OR A RECALL ON IT. *TR

WHILE DRIVING IN THE CITY MY HAZARD LIGHTS CAME ON AUTOMATICALLY AND I COULD NOT TURN THEM OFF. THIS ALSO MADE MY BLINKERS INCAPABLE OF BEING USED, A CLEAR SAFETY ISSUE AND LAW OFFENSE. MY HAZARD LIGHTS CONTINUED TO TURN ON AND OFF AUTOMATICALLY LEAVING ME WITH A DRAINED BATTERY. I HAVE RESEARCHED THE RECALLS AND IT SEEMS THIS CAN BE A FIRE HAZARD BUT MY CAR WAS NOT ON THIS RECALL LIST. *TR

65 MPH ON HIGHWAY, COMPLETE LOSS OF POWER... ELECTRONICS SEEMED TO SPUTTER OFF, THEN BACK ON FOR A FEW SECONDS, THEN OFF AGAIN, BUT THE VEHICLE SHUT COMPLETELY OFF MID HIGHWAY DRIVING WITH NO ABILITY TO STEER, ACCELERATE OR DECELERATE. ENDED UP AT A COMPLETE STOP ON THE HIGHWAY WITH NOTHING WORKING TO POWER THE VEHICLE BACK ON. HEATER SEEMED TO CONTINUE TO WORK, BUT NOTHING AS FAR AS THE ENGINE OR DASH, NO ELECTRONICS. CONTINUED TO TRY TO START THE VEHICLE OVER AND OVER AS ONCOMING VEHICLES SWERVED AROUND ME AT 60 TO 70 MPH. DIALED 911 AND HAD TO WAIT 15 MINUTES BEFORE A POLICE CAR PARKED BEHIND THE FORD EDGE WITH FLASHERS ON. LITERALLY NO WARNING, NO WARNING LIGHTS, NO NOTHING. VEHICLE SIMPLY LOST POWER... COMPLETELY TURNED OFF. THIS WAS HANDS DOWN ONE OF THE MOST FRIGHTENING EXPERIENCES FOR MY DAUGHTER WHO WAS DRIVING AT THE TIME. SHE'LL LIKELY NOT GET BACK INTO THAT VEHICLE.

WHEN VEHICLE IS IN MOTION AT VARIOUS SPEEDS AND PRESSURE APPLIED TO BRAKE PEDAL TO STOP OR REDUCE SPEED THE VEHICLE DOESN'T COMPLETELY STOP. THIS HAS RESULTED IN ACCIDENTS DUE TO PRESSING BRAKE IS UNABLE TO STOP THE VEHICLE. MULTIPLE DIAGNOSTICS HAVE BEEN PERFORMED ON THE VEHICLE FROM CERTIFIED AUTO SHOPS TO NO AVAIL. MECHANICS ARE UNABLE TO RESOLVE THE ISSUE DUE TO OCCURRENCES ARE INTERMITTENT. THIS IS A VERY SCARY FEELING TO NOT KNOW IF YOUR BRAKING SYSTEM WILL STOP THE VEHICLE WHEN IN MOTION. I HAVE RESEARCHED AND REVIEWED MULTIPLE BLOGS THAT HAVE RESULTED IN MULTIPLE CITIZENS EXPRESSING THE SAME ISSUE WITH THIS TYPE, YEAR, AND MODEL OF VEHICLE. I STRONGLY ENCOURAGE FORD AND MANUFACTURERS TO THOROUGHLY RESEARCH THESE TYPE COMPLAINTS AND ISSUE A RECALL BEFORE MULTIPLE DEATHS OCCUR DUE TO VEHICLE BEING UNABLE TO STOP. FAMILY LIVES ARE AT RISK WHEN DRIVING THEIR VEHICLES THAT PRESENT THIS INTERMITTENT BRAKING PROBLEM. ADDITIONALLY, THERE HAVE BEEN TIMES WHEN I HAVE HAD TO PUMP THE BRAKES WHILE IN PARK OR PUT IN NEUTRAL BEFORE PUTTING INTO DRIVE MODE. AGAIN, BRAKE PEDAL SUPPRESSED FULLY TO FLOOR STILL WILL NOT BRING VEHICLE TO COMPLETE HALT. THIS IS EXTREMELY DANGEROUS. THIS IS A CONTINUOUS ISSUE THAT HAS BEEN GOING ON FOR MONTHS IN MY CASE BUT FOR YEARS FOR OTHERS WHO OWN THE SAME TYPE OF VEHICLE.

THE INTERIOR LIGHTS ARE STAYING ON WHEN THE IGNITION IS TURNED OFF AND THE CAR IS PARK POSITION DUE TO A FAULTY DOOR SWITCH, AND THIS IS HAPPENING WHEN THE DOOR INDICATOR ON MY INSTRUMENT PANEL IS SHOWING THE DOOR IS AJAR WHEN IT IS ACTUALLY CLOSED, THUS CREATING A SAFETY ISSUE WHEN THE CAR IS IN MOTION DUE TO SAME FAULT SHOWING UP. THIS IS ALSO KILLING THE BATTERY IF NOT NOTICED IN TIME.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED AND WENT TO THE FLOORBOARD. THERE WAS NO WARNING LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WENT THROUGH A RED TRAFFIC LIGHT BEFORE COMING TO A STOP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED AND REPAIRED. THE CONTACT WAS INFORMED THAT THE BRAKE MASTER CYLINDER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO SUSQUEHANNA FORD LOCATED AT (415 W 4TH ST, QUARRYVILLE, PA 17566) TO HAVE THE ABS SOFTWARE REPROGRAMMED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000.

I WAS DRIVING MY VEHICLE ON MY WAY HOME FROM WORK ON A COUNTRY ROAD. THE VEHICLE RANDOMLY BEGAN TO LOSE POWER AND WOULDN'T GAIN MUCH SPEED. I WAS TRYING TO GET IT PARKED IN AT LEAST A DRIVEWAY OR PLACE TO SIT SAFELY IN CASE SOMETHING HAPPENED. THERE WERE CARS BEHIND ME , THE CAR STARTED SMOKING REALLY BAD FROM THE HOOD. BEFORE I HAD TIME TO GET SOMEWHERE SAFELY, THE CAR SHUT OFF AND STARTED GOING IN REVERSE. I HAD TO SLAM ON MY EMERGENCY BREAK AND WAS STUCK THERE UNTIL I HAD HELP FROM A TOW TRUCK TO TOW IT. THE CAR WOULDN'T TURN ON OR MOVE SO I WAS STUCK ON THIS HILL AND HAD PEOPLE FROM THEIR HOUSE GUIDE TRAFFIC UNTIL HELL CAME. THE CAR DIDN'T GIVE ME ANY WARNINGS OR ISSUES PRIOR TO THIS AT ALL. I HAVEN'T HAD THE VEHICLE FOR MORE THAN 2 YEARS AND HAVE ALWAYS TAKEN CARE OF EVERYTHING AND HAVE KEPT UP ON THE MAINTENANCE OF IT. THE ENGINE IS BLOWN AND WAS TOLD THE ANTIFREEZE LEAKED INTO THE OIL DUE TO THE ENGINE BLOWING. I HAVE STILL BEEN MAKING MY MONTHLY PAYMENT ON THIS VEHICLE. I HAVE BEEN CARLESS FOR MONTHS NOW AND WOULD REALLY APPRECIATE FORD TAKING THE ACTION INTO DOING WHAT'S RIGHT FOR THEIR CUSTOMERS THAT KEEP THEM GOING IN BUSINESS. I HAVE RESEARCHED THIS VEHICLE AND AM SEEING A LOT OF PROBLEMS WITH THE SAME EXACT ISSUE.

JUST PURCHASED A 2011 FORD EDGE SEL.. THE FIRST NIGHT I DROVE AT NIGHT THE HALOGEN HEADLAMPS WORE VERY DIM. VERY LOW LIGHT ON EITHER HI OR LOW BEAM. REPLACED WITH NEW BULBS. SAME THING, HEADLAMPS ARE NOT BRIGHT. RESEARCHED ON INTERNET. LOT OF OTHER PEOPLE ALSO HAD THIS PROBLEM. SOUNDS TO ME FORD MOTOR COMPANY VERY BAD LIGHTING SYSTEM. CAN NOT BELIEVE FORD DID NOT HAVE A RECALL ON THEIR LIGHTING SYSTEM AND NO ONE WAS KILLED YET DO TO THEIR DEFECT ON THE BAD LIGHTING WITH THEIR HEADLAMPS WITH THE HALOGEN BULBS! I THINK THEY SHOULD REPLACE THESE LAMPS AND RECALL BEFORE SOMEONE DIES. NO ACCIDENT YET. THIS IS ONLY A COMPLAINT BEFORE SOMETHING DOES HAPPEN.

THE CAR ACCELERATED WHILE I WAS BRAKING WHILE PARKING ON THE STREET, THIS PROBLEM IS REOCCURRING. I ALSO CONSTANTLY GET A WARNING THAT MY CAR IS OVERHEATING WHILE THE BAR LINE IS ON COLD. I TRIED PUTTING ANTI FREEZE AND IT DOESN'T HELP. THE CAR ALSO TURNED OFF AT A GREEN LIGHT WHEN I TURNED ON MY AIR CONDITIONER. LASTLY I GOT A WARNING THAT MY OIL PRESSURE IS LOW ALTHOUGH I JUST GOT AN OIL AND FILTER CHANGE THE DAY BEFORE. PLEASE DO A RECALL FOR THESE THINGS. I HAVE A CHILD AND IT IS VERY UNWISE TO PUT HIM IN ANY DANGER BY BEING IN THIS CAR.

WHEN APPLYING THE BRAKES TO STOP, THE PEDAL GOES ALL THE WAY TO THE FLOOR AND DO NOT WORK. THE CAR CONTINUES TO GO AS IF NOTHING HAPPENED. YOU HAVE TO PUMP THE BRAKES REPEATEDLY BEFORE THE BRAKES RE-ENGAGE AND YOU CAN COME TO A STOP. WE TOOK A CAR TRIP OF ABOUT 6 HOURS WORTH OF DRIVING AND IT OCCURRED ABOUT 4 TIMES, 2 ON THE WAY THERE AND 2 ON THE WAY BACK. MY WIFE ALSO STATED THIS HAS OCCURRED PREVIOUSLY, BUT THERE IS NOT TIME TABLE BETWEEN OCCURRENCES.

BLACK SCREEN FOR BACK UP CAM AND RADIO. HEATED SEAT ON DRIVERS SIDE DOESN'T WORK.

HAVE BEEN HAVING ISSUES WITH PASSENGER REAR DOOR LATCH SHOWING DOOR IS OPEN WHEN IT'S NOT. THIS IS THE SAME ISSUE WE'VE HAD A FEW TIMES WITH THE FRONT DRIVER DOOR LATCH WITH ILLUMINATED DOME LIGHTS. THE DRIVER DOOR ISSUE HAS FINALLY BEEN ACKNOWLEDGED BY FORD, AND THEY ISSUED A CUSTOMER SATISFACTION PROGRAM ALERT IN JANUARY 2020, 19N09, WHICH WILL COVER THE COST OF FIXING THAT PROBLEM OR REIMBURSEMENT OF COSTS BY OWNERS WHO PAID TO FIX ON THEIR OWN. HOWEVER, I HAVE THE SAME ISSUE WITH REAR PASSENGER DOOR, AND FORD (JOYCE FROM ONLINE CUST. SERVICE) SAID THAT'S NOT A COVERED EVENT. WHY DOES IT TAKE FORD SO LONG TO ADDRESS SAFETY ISSUES?

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE MAKING A RIGHT TURN, THE BRAKE PEDAL WAS DEPRESSED BUT WENT TO THE FLOORBOARD WHICH EXTENDED THE BRAKING DISTANCE. THERE WAS NO WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE BRAKE MASTER CYLINDER AND ABS MODULE WERE REPLACED BY HIMSELF. THE VEHICLE WAS TAKEN TO STUART POWELL FORD LINCOLN MAZDA LOCATED AT (225 S DANVILLE BYPASS, DANVILLE, KY 40422), WHERE IT WAS DIAGNOSED. THE CONTACT WAS INFORMED THAT THE ABS MODULE NEEDED TO BE REPROGRAMMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS 50,000.

THERE ARE PROBLEMS WITH THE ABS LIGHT STAYS ON AFTER DRIVING OR MAKING A TURN. THE ELECTRONIC STABILITY CONTROLS WHEN TURNING DISABLE AND ONLY GO OFF WHEN THE CAR IS TURNED OFF. THE TRANSMISSION LIGHT STAYS ILLUMINATED AND THE DOORS DO NOT CLOSE PROPERLY LEAVING THE INTERIOR LIGHTS ON RUNNING DOWN MY BATTERY.*DT

ONGOING PROBLEMS WITH BRAKES DATING BACK TO 2014 AT 77K MILES. TOOK VEHICLE TO A.C. COLLINS FORD AND COMPLAINED ABOUT BRAKE PEDAL BECOMING STIFF AND FEELING LIKE IT WAS NOT GOING TO STOP, I.E. AT STOP SIGN IN SLOW TRAFFIC. BRAKE BOOSTER WAS REPLACED PER RECALL NOTICE 13N02. AFTER SOME TIME, EARLY 2016, BEGAN TO EXPERIENCE SPONGY BRAKE PEDAL WITH EXTENDED STOPPING DISTANCE. MARLER FORD RECOMMENDED REPLACEMENT OF BRAKE BOOSTER, NO ACTIVE RECALL AT THAT TIME. REPAIR WAS NOT DONE AND CAR BLEW A HEAD GASKET SHORTLY THEREAFTER. FAST FORWARD TO SEPTEMBER 2019 AND MOTOR REPLACEMENT, HAD MECHANIC LOOK AT BRAKES BECAUSE OF PAST ISSUES. HE REPLACED MASTER CYLINDER, ABS CONTROL MODULE, & BRAKE PADS. NOW, 2/2020, VEHICLE IS DRINKING BRAKE FLUID AND MECHANIC ADVISES REPLACEMENT OF BRAKE BOOSTER....AGAIN. VERY DISAPPOINTED IN THE QUALITY OF PARTS IN THIS FORD VEHICLE. FIRST AND LAST FORD FOR ME.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE ALARM INDEPENDENTLY ACTIVATED DUE TO THE PASSENGER'S SIDE DOOR BEING AJAR. THE CONTACT RECEIVED A FIELD SERVICE ACTION NUMBER: 19N09 (LATCHES/LOCKS/LINKAGES) FROM THE MANUFACTURER AS PART OF A CUSTOMER SATISFACTION PROGRAM. LEVITTOWN FORD LOCATED AT 3195 HEMPSTEAD TPK, LEVITTOWN, NY11756, AND WAS CONTACTED AND THE CONTACT WAS INFORMED THAT THE FIELD SERVICE ACTION WAS SPECIFIC TO THE DRIVER'S DOOR AND NOT THE PASSENGER'S DOOR. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 125,000.

THE DRIVER'S SEAT HAS STARTED COMING FORWARD DURING MODERATE TO SUBSTANTIAL BRAKING, AND BACKWARDS DURING SIMILAR ACCELERATION.

MY BRAKING SYSTEM IS MALFUNCTIONING WHILE DRIVING. IT FIRST APPEARED WHEN THE BRAKE BOOSTER WENT BAD ON OR AROUND 2/6/2020 WHICH I WAS NEVER NOTIFIED OF BY FORD AS BEING A KNOWN PROBLEM SO I HAD IT REPLACED. IMMEDIATELY AFTER REPLACING THAT PART ON 2/9/2020 THE BRAKES BEGAN TO ENGAGE AND STAY ENGAGE WHILE DRIVING WITHOUT DEPRESSING THE BRAKE PEDAL. THIS HAPPENED TWICE AND THE BRAKES WOULD DISENGAGE ONCE THE VEHICLE WAS OFF FOR HOURS. NOW ON MY WAY TO THE DEALER 2/19/2020 MY BRAKES WERE UNRESPONSIVE AND THE BRAKE PEDAL WAS SOFT AND WENT ALL THE WAY TO THE FLOOR BARELY STOPPING THE VEHICLE. THIS ISSUE I WAS TOLD BY THE DEALER WAS DUE TO MY HYDRAULIC CONTROL MODULE GOING BAD. SEEM COINCIDENTAL THAT THIS COINCIDED WITH THE BOOSTER GOING BAD AND NO RECALL OR EXTENDED WARRANTY BEING OFFERED FOR THE KNOWN ISSUE AS I HAVE READ 100S OF COMPLAINTS OF THE SAME NATURE ONLINE. THIS IS A TRAGEDY WAITING TO HAPPEN AND FORD DOESN'T SEEM TO CARE.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING ABOUT 40-45 MPH, THE BRAKE PEDAL WAS DEPRESSED BUT REQUIRED ADDED EFFORT TO SLOW THE VEHICLE. THE CONTACT STATED THAT THE BRAKE PEDAL WAS FIRM. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND BLED. THE CONTACT WAS REFERRED TO THE MANUFACTURER FOR ASSISTANCE. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 111,000.

MY OIL LIGHT KEEPS COMING ON AND I JUST GOT AN OIL CHANGE ON 2-10-2020. IT DOESN'T COME ON UNTIL CERTAIN MOMENTS WHEN I PRESS THE BRAKES OR WHEN I'M STATIONARY (FOR EXAMPLE AT A STOP LIGHT).

THE FRONT PASSENGER DOOR AJAR LIGHT RANDOMLY COMES ON AND STAYS ON WHICH KEEPS ON THE INTERIOR LIGHTS. CAUSING PASSENGERS TO FEEL U SAFE AS ND MAKING IT DANGEROUS TO DRIVE AT NIGHT AND NEARLY IMPOSSIBLE TO BACK UP. THE PARKING LIGHTS COME ON AND OFF A OUT OF NOWHERE DRAINING THE BATTERY WHICH LEAVES IT DEAD.

THIS IS A FOLLOW UP COMPLAINT AS ADVISED BY MARY AT FORD MOTOR COMPANY. FORD DID ISSUE CUSTOMER SATISFACTION PROGRAM 19N09 REFUND FOR THE DRIVER SIDE LATCH, HOWEVER I HAD TO REPLACE THE PASSENGER SIDE LATCH AS WELL SO WOULD LIKE A REFUND ON BOTH LATCHES. DOOR AJAR LIGHTS STAY ON WHICH CAUSES AUTOMATIC DOOR LOCKS TO FAIL, DOME LIGHTS TO REMAIN ON WHILE DRIVING AS WELL AS WHEN VEHICLE IS PARKED AND TURNED OFF. WHEN DRIVING THIS CAUSES A SAFETY HAZARD BECAUSE ANYONE CAN ENTER THE CAR AT A STOP SIGN OR LIGHT AND CAUSE HARM TO VEHICLE OCCUPANTS. ADDITIONALLY, DOME LIGHTS STUCK ON WHILE DRIVING ALSO POSES A SAFETY HAZARD. WHEN VEHICLE IS OFF AND DOME LIGHTS STAY ON, THIS DRAINS THE BATTERY AS WELL AS FUSES. WE HAVE HAD TO REPLACE THE VEHICLE BATTERY AS WELL AS FUSES. WE RECENTLY HAD TO PAY $1144.40 TO HAVE THE DOOR LATCHES REPLACED AND WERE TOLD THIS IS A KNOWN ISSUE WITH FORD. I REACHED OUT TO FORD CUSTOMER SERVICE AND WAS TOLD THEY HAVE NOT ISSUED A RECALL FOR THIS PROBLEM. DATE AND MILEAGE MAY NOT BE ACCURATE AS THIS ISSUE HAS BEEN HAPPENING FOR MANY YEARS, HOWEVER WE FINALLY HAD NO CHOICE BUT TO REPLACE THE DOOR LATCHES WHEN MY HUSBAND'S WHEELCHAIR WAS STUCK IN THE BACK BECAUSE THE FUSE HAD BLOWN AND THE BACK HATCH DOOR WOULD NOT OPEN.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT WAS ILLUMINATED. THE CONTACT BECAME AWARE THAT THE DRIVER'S DOOR OUTER DOOR HANDLE WAS FRACTURED. THE CONTACT MODIFIED THE DOOR HANDLE WITH DUCT TAPE TO BE ABLE TO LOCK AND UNLOCK THE DOOR. THE CONTACT RECEIVED NOTIFICATION NHTSA CAMPAIGN NUMBER 10V516000 (LATCHES, LOCKS, LINKAGES) HOWEVER, THE FRACTURED DOOR HANDLE WAS NOT COVERED. THE FAILURE MILEAGE WAS 83,000.

HAD A RECALL ON DRIVER DOOR ISSUE WITH SECURE OF DOOR . BUT ON MY BACK DRIVER DOOR HAS THE SAME PROBLEM . DOOR COULD BECOME UN SAFE WHEN DRIVING . DONT KNOW IF IT IS SECURE. WHILE DRIVING. SHOWS OPEN. SOMETHING WENT WRONG WITH ABS SYSTEM WHILE DRVING DIDNT STOP RIGHT AWAY . HAD TO STOP AND WAIT BEFORE BRAKE SYSTEM BECAME FUCTIONABLE .

DOOR ADJAR SENSOR IS FAULTY. DOME LIGHTS STAY ON WHILE DRIVING EVEN THOUGH CAR DOOR IS SHUT. SENSOR THINKS CAR DOOR IS OPEN.

BRAKE BOOSTER FAILURE

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT DUE TO A DOOR LOCK FAILURE, THE BATTERY WAS DRAINED. THE CONTACT ALSO STATED THAT THE DOOR LOCKS FAILED TO OPERATE AS INTENDED. THE VEHICLE WAS TAKEN TO (KRIEGER FORD, INC. 1800 MORSE RD, COLUMBUS, OH 43229) FOR A DIAGNOSIS. THE CONTACT WAS INFORMED THAT THE PASSENGER'S SIDE LOCK ACTUATORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED TWICE HOWEVER THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THIS ISSUE BUT DID NOT OFFER ANY ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 71,000

WHILE SITTING IN STOP[ AND GO TRAFFIC A WARNING IS ISSUED THAT THE ENGINE IS OVERHEATING! I TURN ON THE HEATER WHILE DRIVING AND THE NOTICE GOES OFF! WHEN I APPROACH THE CAR THE REAR TAILGATE DOOR OPENS AND AT TIMES I CAN'T LOCK THE DOORS AFTER PARKING THE CAR! SOME TIMES A NOTICE OF OIL PRESSURE IS LOW WHILE DRIVING!

MY 2011 FORD EDGE HAS A PROBLEM WITH THE DOOR LATCH: THE PASSENGER FRONT DOOR AND THE DRIVER REAR. EVERYTIME THE DOOR IS SHUT IT SAYS DOOR AJAR.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS OF THE VEHICLE FAILED TO AUTOMATICALLY LOCK WHEN THE VEHICLE WAS DRIVEN AS THE VEHICLE WAS DESIGNED TO OPERATE. THE CONTACT STATED THAT THE DOORS WOULD INTERMITTENTLY LOCK THEN RELEASE THE LOCKS, AS WELL. THE SENSOR THAT INDICATES WHETHER THE DOORS WERE LOCKED CONSISTENTLY STATES THAT DOORS WERE AJAR DESPITE THE ACTUAL POSITIONING AND LOCKING OF THE DOORS. THE VEHICLE WAS TAKEN TO THE (HAWK FORD LOCATED AT 2525 E MAIN ST, SAINT CHARLES, IL 60174, PHONE NUMBER 630-584-1800) WHO INFORMED THE CONTACT THAT THE VEHICLE WAS NOT COVERED UNDER THE CUSTOMER SATISFACTION PROGRAM. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND REFERRED THE CONTACT TO NHTSA TO FILE A COMPLAINT. THE APPROXIMATE FAILURE MILEAGE 129,131.

BRAKES GO ALL THE WAY TO THE FLOOR..ESPECIALLY DOES IT IN WET, SNOW, ICY WEATHER. FEW TIMES IT HAD DONE IT ON DRY ROAD..BUT THIS PROBLEM HAS BEEN HAPPENING SINCE OCTOBER 2019..LASTEST INCIDENT WAS 01/10/2020..

I HAVE BEEN SMELLING FUEL/GAS OR SULFUR LIKE SMELL IN MY SUV TOOK IT TO THE FORD DEALER IN RICHMOND, CA 3 TIMES STARTING IN APRIL 2017, JAN 2019 AND AGAIN SEPT 2019 FINALLY I WAS TOLD I NEEDED A PTU UNIT EACH TIME I TOOK IT NEED THEY COULD NOT LOCATE THE PROBLEM. IT HAS BECOME VERY BAD AND MORE OFTEN MY CAR DOES NOT LEAK GAS. I AM REALLY CONCERN BECAUSE NOW I HAVE TO TAKE MY GRANDDAUGHTER TO SCHOOL PLUS I AM OVER 70 YRS AND WORRY IF SOMEONE RUNS INTO ME WILL MY CAR CATCH ON FIRE OR ONE DAY IT WILL CATCH ON FIRE IT HAPPENS UNEXPECTEDLY SOMETIMES IF I'M DRIVING UP A HILL OR FOR A LONG PERIOD OF TIME (MAYBE AN HOUR OR SO) AND IT ONLY HAPPEN WHEN I AM DRIVING AND THE SMELL FILLS MY ENTIRE CAR THAT I HAVE TO LET ALL THE WINDOWS DOWN AND ONCE I GET HOME THE WHOLE CAR SMELLS TO THE POINT I GET SICK (NAUSEA) EYES BURN AND A HEADACHE. I HAVE BEEN SO DISCUSSED WITH DEALERSHIP THAT THEY WERE NOT ABLE TO DETECT THIS PROBLEM 2 YRS AGO. I AM SO SURPRISED THAT THERE HAS NOT BE A RECALL ON THIS DANGEROUS PROBLEM BY FORD.

THE SUV GAVE ME A BLINKING ENGINE LIGHT. DECODING TO A MISFIRE PROBLEM. THE FIRST TIME I HAD THE CAR LOOKED AT THEY REPLACED THE COIL PACKS. ABOUT 10,000 MILES LATER I GOT THE SAME MISFIRE PROBLEM. SOME OF THE COIL PACKS WERE MELTED. I HAD THE SUV TOWED TO A GARAGE AND THEY SAID THE ENGINE CONTROL MODULE IS DEFECTIVE. THEY REPLACED THE CONTROL MODULE FOR $1500.00. YIKES. DEALER TOLD ME THAT FORD MOTOR COMPANY KNOWS THE ECM IS DEFECTIVE BUT WON'T RECALL SO I HAVE TO PAY FOR THEIR SCREW UP. WANT A REFUND FROM FORD.

I HAD BREAK ISSUES WHERE THE PEDAL WAS TIGHT AND IT TOOK A LOT OF PRESSURE TO STOP. TOOK IT TO THE DEALER RESULTING IN THE BREAK BOOSTER BEING REPLACED UNDER WARRANTY. MAYBE 3 MONTHS LATER I HAD MORE PROBLEMS BREAKING. THIS TIME THE PEDAL WAS SOFT AND WOULD TRAVEL TO THE FLOOR WHILE BREAKING. THIS TIME THE DEALER SAYS IT'S THE HYDRAULIC CONTROL UNIT. SOUNDS LIKE BOTH PARTS SHOULD BE UNDER WARRANTY AND REPLACED AT THE SAME TIME.

I WAS DRIVING MY FORD EDGE ON ROUTE 303 IN PHOENIX AT ABOUT 60 MILES PER HOUR WHEN THE CAR SUDDENLY STARTED SHAKING AND LOSING POWER. IT ALLOWED ME TO DRIVE A VERY SHORT DISTANCE UNTIL I WAS ABLE TO STOP THE CAR, IN A TURN LANE WITH A TRACTOR TRAILER ON MY TAIL ...VERY DISCONCERTING! A YELLOW WRENCH LIGHT WAS SHOWING ALONG WITH SOME NOTICE ABOUT MY TRACTION BEING OFF, I BELIEVE. AFTER SITTING A FEW MINUTES I WAS ABLE TO MOVE IT OFF THE TURN LANE AND INTO A FAIRLY SAFE LANE AHEAD. FORTUNATELY A POLICEMAN PULLED UP BEHIND ME AND I SHUT OFF THE ENGINE AND CALLED AAA FOR A TOW. 20 MINUTES LATER, I TURNED ON THE ENGINE WHICH NOW SEEMED FINE SO THE POLICEMAN SUGGESTED THAT I PULL FORWARD INTO A SAFER AREA. AFTER DOING SOTHEBY'S CAR SEEMED FINE AGAIN SO I DROVE IT TO MY DAUGHTER'S HOUSE SEVERAL MILES AWAY AND CANCELLED THE TOW. I HAVE BEEN RESEARCHING THIS ISSUE ON LINE SINCE AND THIS HAS HAPPENED TO MANY EDGE OWNERS WHO HAVE FEARED FOR THEIR LIVES WHEN THE SAME THING HAPPENED TO THEM. SOME SAY CLEANING OR REPLACING THE THROTTLE PLATE SEEMED TO WORK BUT OTHERS HAVE FOUND THAT THE DEALERS INSIST NOTHING IS WRONG AFTER TESTING IT.... IT SEEMS TO HAVE HAPPENED TOO MANY TIMES FOR NOTHING TO BE DONE.... I THINK A RECALL IS IN ORDER SO THAT THE DEALERSHIPS CAN FIND OUT WHAT THE PROBLEM IS BEFORE SOMEONE LOSES THEIR LIFE, IF THAT HASN'T ALREADY ACCUR. I HAVE A 2011 FORD EDGE.

UPON FILLING THE GAS TANK, ONCE PARK IN THE GARAGE THERE IS AN OVERPOWERING SMELL OF GASOLINE. I'VE CLEANED THE FILLER SEAL, CHECKED FOR LEAKS "NONE NOTED." NO FUEL ON THE GROUND BENEATH THE VEHICLE. THE TANK IS NOT OVER FILLED, NO RESIDUAL FUEL AROUND THE FILLER NECK OR RUNNING DOWN THE OVERFILL DRAIN. FUEL SMELL GOES AWAY AFTER THE TANK IS BETWEEN 3/4 TO 1/2 FULL. THIS IS A DANGEROUS SITUATION WHICH NEEDS TO BE ADDRESSED BY A RECALL. I SUSPECT THAT THERE IS A BAD SEAL ON THE FUEL PUMP OR TANK MY BE DAMAGED

DURING EVERYDAY DRIVING THE BRAKE PEDDLE APPEARS SPONGY. UPON APPLYING BRAKES YOU HEAR A HISSING SOUND AND THE PEDDLE MUST BE PUSHED SEVERAL INCHES PRIOR TO THE FEEL OF BRAKES BEING APPLIED. THIS IS A DANGEROUS CONDITION WHICH NEEDS TO BE ADDRESSED THROUGH A RECALL TO PREVENT INJURY OR DEATH.

I WAS DRIVING MY VEHICLE NORMALLY AND THEN I APPLIED THE BRAKES THE PEDAL WENT TO THE FLOOR AND THE CAR DID STOP. I TOOK IT TO A REPAIR SHOP AND THEY SAID IT COULD EITHER BE THE ABS MODULE OR THE BRAKE MODULE.. I TOOK IT AND TO ANOTHER SHOP BUT THEY DID NOT KNOW WHAT CAUSED THIS PROBLEM. . I THEN TOOK IT YET TO ANOTHER. THEY ORDERED A CONTROL MODULE AND A BRAKE MODULE AND INSTALLED THEM ON DECEMBER 19, 2019 AT A COST OF 1500.00 DOLLARS.

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER THE REAR ELECTRONIC LIFTGATE DOOR WAS IN THE OPEN POSITION, THE DOOR ERRONEOUSLY CLOSED AND MADE CONTACT WITH THE OWNER'S HEAD. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

WHILE DRIVING AT 35 MPH, MY EMERGENCY HAZARDS CAME ON BY THEMSELVES. WILL NOT TURN OFF BY TOUCHING HAZARD BUTTON, OR PULLING BATTERY TERMINAL. TOOK TO A MECHANIC WHO SAID MY BODY CONTOL MODULE IS FAULTY, AND WONT READ ANY CODES. NEED TO TAKE TO DEALERSHIP FOR FAULTY BCM.

FOR SEVERAL YEARS WE HAVE BEEN HAVING PROBLEMS WITH THE BRAKES WHERE THE PEDAL WOULD JUST RANDOMLY GO TO THE FLOOR AND THE BRAKE RESPONSE WOULD ALMOST GO AWAY COMPLETELY. USUALLY ONCE THE CAR WAS SHUT OFF THE BRAKES WOULD COME BACK AND BE FINE AGAIN. THEY GOT REALLY BAD A LITTLE OVER A YEAR AGO AND WE WENT TO A DEALERSHIP AFTER LEARNING ABOUT A SERVICE BULLETIN FOR THE BRAKE BOOSTER. THE DEALERSHIP THOUGHT THAT COULD BE THE PROBLEM. SO ON 8/9/18 WITH 99,703 MILES ON OUR CAR THE BRAKE BOOSTER WAS REPLACED UNDER THE EXTENDED WARRANTY FORD ISSUED. WE THOUGHT THE PROBLEM WAS FIXED UNTIL 11/26/19. MY WIFE WAS LEAVING WORK AND IT WAS A LITTLE ICY. SHE ACTIVATED THE ABS LEAVING HER WORK PARKING LOT AND THE PEDAL AGAIN WENT ALL THE WAY TO THE FLOOR. THIS TIME IT DID NOT COME BACK. THE VEHICLE WAS OPERATIONAL BUT THE BRAKE PEDAL HAD TO BE PUSHED ALL THE WAY TO THE FLOOR TO WORK. THE CAR WAS AGAIN TAKEN BACK TO THE SAME DEALERSHIP WHO TOLD ME THEY HAD 3 OTHER VEHICLES COME IN WITH THE EXACT SAME PROBLEM IN THE LAST WEEK. AFTER BLEEDING THE BRAKES AND RUNNING TESTS IT WAS DETERMINED THAT THE HYDRAULIC CONTROL UNIT THAT CONTROLS THE ABS SYSTEM WAS MALFUNCTIONING AND NEEDED TO BE REPLACED. THE VEHICLE NOW HAS 127,000 MILES AND THE COST OF THIS REPAIR IS $1800. WE HAVE CONTACTED FORD MULTIPLE TIMES AFTER DOING TO SEARCHES ON THE INTERNET AND FIGURING OUT THAT THIS IS A COMMON PROBLEM THAT FORD IS AWARE OF AND WILL DO NOTHING ABOUT. OUR CALLS HAVE FALLEN ON DEAF EARS AT FORD AND THEIR CUSTO