2011 Ford Edge complaints

While driving down the road my brakes completely locked up on me and by the time I could safely pull over, all 4 tires were smoking (I'm assuming coming from the brakes). I had it towed to a Ford dealer were I was notified that I was the 3rd Ford Edge this week to have the brake system lock up (one of the other vehicles was just purchased by the employee that I was speaking with and his brakes locked up the day after purchasing it, while driving down the highway). In my situation the "Service AdvanceTrec/ABS/traction control" lights came on and next thing I know the brakes are locked up and the car wouldn't go. Luckily I was alone in the car (I have children) and I was not at a high rate of speed, such as the highway. The Ford dealer inspected it and said my ABS system went haywire and I now need a new ABS system/modules after I just had the brake booster and master cylinder replaced. I don't think that it is a coincidence that 3 separate people with the same kind of vehicle (2011-2013 Ford Edge) all in 1 week had their brakes lockup. If there are 3 people in one week at this particular dealer, how many others are out there going through the same issue or have already had this happen? Hopefully Ford can resolve this issue before someone gets hurt or killed in an accident.

Brakes make noise when applied. Have to exert a lot of effort to make car stop.

Unknown Body control module? Overheating issues Still overheats if left running for longer that a couple minutes

Driver's door shows door ajar alarm. Even though doors are all securely closed. Doors will not lock while driving the car. Real safety issue for any children in the vehicle.

I was taking my Grandkids to school when all of a sudden my brakes went down to the floor. That was the most scary feeling ever no warning light or anything to let me no my brakes where bad.I took my car back the Jd.Byrider they inspected it and said it need a master cylinder they replaced it brakes still doing the same thing they said they was going to try another one then they said it was the brake booster going out or has gone out for me not to worry they sent it to ford they said it had an r dye fed warranty.The car gets to Ford they took a week to look at it they checked it out and said it was the hydraulic control unit that was Faulty. Which would be bout 1800 to fix. I noticed that there has been serval complaints about the same thing that has happen to others brakes just going out with no warning and being told it was a master cylinder.Luckly no injuries has happen yet.My car only has 107,449 miles on it.

Without warning or partial failure the brake pedal goes near to the floor before limited breaking function. The vehicle is not capable of emergency braking. The local dealer confirmed and diagnosed the problem as the brake HCU. There were no warnings or symptoms prior to failure. The estimated cost for repair is $1,900. The HCU component is on National back order with unknown availability. The HCU problem appears the same as experienced by Ford with prior models. See Part 573 Safety Recall Report (19V-904).

When driving, you loose power from the gas peddle, the wrench light appears, you must pull of the road, put the vehicle in park, turn it off, and then restart it, this can happen at any time, 20mp or 80mp, you never know when you will loose power of this vehicle. VERY DANGEROUS

The contact owns a 2011 Ford Edge. The contact stated that while driving at an unknown speed, the brake pedal traveled to the floorboard and felt spongey. The vehicle was taken to the dealer where it was diagnosed that the master cylinder needed to be replaced. The vehicle was repaired however, the failure recurred. The vehicle was taken back to the dealer where it was diagnosed that the master cylinder failed due to the brake booster and both parts needed to be repaired. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 139,898.

The contact owns a 2011 Ford Edge. The contact stated that while his daughter was driving at an undisclosed speed, the brake pedal would go to the floorboard when depressed. The vehicle was towed to an independent mechanic who diagnosed that the master cylinder was faulty from a brake booster tear. This was the second time the failure occurred within 2 months. The mechanic had replaced the master cylinder once before when the failure first occurred. The vehicle was not repaired and remained at the shop. The manufacturer was made aware of the failure and informed the contact that there was no recall associated with the VIN. The failure mileage was approximately 131,000.

Brake Booster issue. Vehicle has been checked by car repair shop (Busse Automotive). Golf Mill Ford has told me car is past extended coverage. Vehicle purchased 2/2011 Having booster replaced by Busse Automotive. Ford Mechanics have been on strike and dealers are backed up, as this is my only vehicle I need to have it replaced to drive safely. The car is in the shop now. Busse Automotive said Ford will work with you on this.

Twice now, while driving the brake pedal went all the way to the floor. I had to release pedal and hit them again for the car to stop. Thankfully I did'nt hit anyone. The Ford Edge I drive has all new brakes on it, and this happened before I had the brakes done and after. I check online and found many ford edge owners with the same problem. Its "not" the brake booster, that would be a pedal thats hard to push, I got to believe its a problem with a seal in the master cylinder. I understand Ford is aware of this. Maybe a kick in the pants from the NHTSA will get them to fix this before somebody gets killed. I'm just glad some kid did'nt jump out in front of my car went it happened to me!

The brake booster for my vehicle was starting to decline and make it harder for me to stop my car. When driving my vehicle my brake pedal became very hard to push. While trying to stop it took longer to stop the vehicle from hitting any car in front of me. Problem has been confirmed by servicing dealership. Only been inspected by the folks at the dealership. There were no indications or warnings that the brake booster was going bad. There was an Extended Warranty Coverage issued by Ford in 2014. The campaign was 13N02 My warranty start date was December 2010. The extended coverage was 150,000 miles or 10 yrs from warranty start date. That puts me 8 months past the coverage period, but my vehicle only has 134,000 miles to date. Your help is greatly appreciated. Thank you

Brake pedal is hard & won't stop vehicle & then goes soft. Has to be pressed to the floor to stop, also makes a high pitched squeal when pushed sometimes.

Brakes become hard and then soft. Brake has to be depressed to the floor to stop vehicle. Master Cylinder replaced, Brake booster replaced. Problem is not solved. ABS is the next guess. With all the problems with brakes why isn't Ford taking care of this issue?

The brake pedal goes from easy to press to hard to press and the car keeps moving even when the brakes are depressed.

Brakes got hard and went to the floor..almost crashed because brakes got hard and didn't stop the vehicle. Faulty brake booster..! Ford needs to recall these!

The contact owns a 2011 Ford Edge. The contact stated that while driving, the brake pedal had to be fully depressed before the brakes would engage. The contact stated that there was no warning light illuminated. The vehicle was diagnosed but not yet repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 204,504.

The “Vista” sunroof on my car is stuck open. This allows rain to come into my car providing hazardous driving conditions. The Ford dealer wants $4000 to repair & $500 to close. I’ve asked Ford several times for a detailed breakdown of costs, they have not provided anything to date.

No brake or ABS warning light. Brake pedal fades to floor with no braking until all the way at the floor. Almost rear ended car in front of me at red light. Problem is ABS module. Major safety issue.

Door ajar warning even though the door is closed. Doors will not lock and interior lights remain on.

Vehicle stahls about 50% time in reverse when parking mainly, and in forward when parking. Very scary and I have only had this vehicle for 1.5 months. Repairs have been made according to CEL codes; however, the stalling does not report the code, so it occurs over and over. Very scared this will happen and cause an accident. Based on numerous forums who had the same car and instance - it is the throttle body.

I have had a Soft brake pedal issue ever since I purchased the car in 2012. Because of the soft brake pedal the driving experience is awful. I do more coasting driving that actual driving sine I have to make room for the soft pedal to be applied. My heart sinks when I have to abruptly brake when cut off by another driver and the brakes hesitate to react precisely. If it weren't for coasting I'd be in multiple accidents already. Instead I've put up with coasting driving experience which is a really horrible experience for me and the guy in back of me. I have had my brakes bled, pads and rotors changed multiple times to rectify the issue to no avail. I am addressing this issue because research suggests that it is a failed abs Hydraulic Unit and has described my braking situation perfectly. I've even had the situation temporarily fixed after an abs event, but it only last for less than a week then it goes back to being soft. This actually happened only one time. I believe this is a matter of safety and confidence behind the wheel which I have not benefited from since owning the vehicle.

The contact owns a 2011 Ford Edge. The contact stated the check engine warning light was illuminated. The contact stated shortly after the warning light independently turned off. The contact stated on June 16, 2021, while driving 40 mph, another vehicle intercepted his lane and he depressed the brake pedal but it failed to stop the vehicle as the pedal was hard. The contact stated no warning light was illuminated. The contact stated he was able to steer to the right to prevent crashing into the vehicle and his vehicle came to a stop. The contact stated he turned off and on the ignition and started driving to his destination. The contact stated he continued to experience the failure the following day. The contact called the local dealer and was made aware of the failure. The vehicle was not diagnosed or repaired as of yet. The manufacturer had been informed of the failure. The failure mileage was approximately 130,000.

Driving at night is very dangerous as my headlights are extremely dim (even with new bulbs). The high beams are no better as they don't illuminate the road far enough or bright enough to see objects at night more than 100 feet away. I get anxiety driving at night because I can't see much and this is a problem with Ford Edges of various years with halogen bulbs. Many have had to buy conversion kits to install HID lights because the headlights are so bad. There are several online forums of Edge owners who are very dissatisfied in the quality and safety of the headlights. I believe this is a very serious safety concern and that a recall should be placed on the vehicle. Car owners should not have to spend hundreds of dollars to modify a brand new or used vehicle because the headlights don't illuminate well enough to drive safely.

I purchased my 2011 Ford edge limited 4/28/21...Every since this car has gave me hell. Both Cadillac converters keep going on, the heat shield is constantly rattling, and the switch to the wiper is bad.

Door ajar warning will not turn off there for door will not lock till vehicle thinks the door is shut even though it is shut. wares out battery continuously.

I went to apply my brake pedal and they went all the way to the floor of the truck. There were no warning lamps what so ever. My vehicle was not stopping as it should have and I almost crashed into the car ahead of me. The light turned green and I was able to pull into a parking lot and bump a crub.

The contact owns a 2011 Ford Edge. The contact stated that upon entering and exiting the vehicle, there was an abnormal fuel odor present. The contact took the vehicle to a dealer where they discovered a leak in the fuel tank due to a defective gasket. The contact stated that the same failure had occurred years prior. The same dealer had performed an unknown repair to the vehicle however, the failure recurred. The manufacturer was notified of the failure and they informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 91,000.

The contact owns a 2011 Ford Edge. The contact stated while depressing the brake pedal, the brake pedal was soft. The contact stated that the failure recurred intermittently. The vehicle was not taken to the dealer to be diagnosed. The contact was informed that the vehicle was not covered under the brake booster extended warranty coverage which was 10/150,000 years/mileage. The vehicle was not repaired. The failure mileage was 30,000.

The contact owns a 2011 Ford Edge. The contact stated while driving 60 mph, the tailgate ajar warning light illuminated. The contact pulled over to the side of the road and checked and saw that the tailgate was closed. The contact opened and then closed the tailgate, re-entered the vehicle however, the warning light reappeared. The contact stated that occasionally, the tailgate would unlock inadvertently. The vehicle was not diagnosed nor repaired. The manufacturer was made aware of the failure. The failure mileage is 180,000.

When I start the vehicle the door ajar warning light goes on and will not shut off. When I shut off the vehicle the interior light stays on. When I am sleeping in the middle of the night my warning system goes off and the car beeps constantly until I hit the key transponder With key in my hand the automatic lock will not unlock unless I press the unlock button ( I changed batteries in both of my keys).

Rear left door ajar button constantly is lit up, even when the door is shut. This is causing the vehicle to keep interior lights on and even trigger the alarm to sound at times, causing the battery to die often.

ON OR ABOUT APRIL 19, 2021, WITHOUT WARNING, THE VEHICLE'S BRAKING SYSTEM SIGNIFICANTLY FAILED. WHILE ATTEMPTING TO SLOW THE VEHICLE DOWN BY APPLYING THE BRAKES, THE BRAKE PEDAL HAD VERY LITTLE PRESSURE AND DIDN'T SLOW THE VEHICLE UNLESS DEPRESSING THE BRAKE PEDAL ALMOST TO THE FLOORBOARD. THE LOSS OF SUFFICIENT BRAKING COULD HAVE RESULTED IN DAMAGE TO PROPERTY OR EVEN PERSONAL INJURY. THE VEHICLE WAS IMMEDIATELY TAKEN TO THE LOCAL FORD DEALERSHIP IN COLUMBIA, SOUTH CAROLINA WHEREBY THE TECHNICIAN REVIEWED THE VEHICLE AND DETERMINED THE ANTI-LOCK BRAKE SYSTEM ("ABS") HYDRAULIC CONTROL UNIT FAILED WITH AN INTERNAL ISSUE. THE ABS AND/OR BRAKING SYSTEM ON A MODERN VEHICLE SHOULD NOT FAIL. THE COST TO REPAIR AND ADDRESS SAID ISSUE WAS $1,912.85. ATTACHED AND INCORPORATED HEREIN BY REFERENCE IS AN INVOICE AND RECEIPT OF SAID REPAIR. THE SAME VEHICLE WAS PREVIOUSLY RECALLED FOR "BRAKE BOOSTER FAILURE." THIS VEHICLE SHOULD ALSO BE RECALLED FOR THE ABS HYDRAULIC CONTROL UNIT FAILING BEFORE SOMEONE GETS SERIOUSLY INJURED OR EVEN KILLED.

MUSSY BREAKS. CAR BRAKE PEDAL GOES ALL THE WAY TO FLOOR, CAUSING THE CAR TO TAKE LONGER TO STOP ON THE ROAD, HIGHWAY AND CITY STREET.

WHILE DRIVING ABS LIGHT CAME ON, THEN SERVICE ADVANCE TRAK. DID THIS INTERMITTENTLY. GOT ON RAMP, TURNING WHEEL RIGHT ANTI LOCK BRAKES KICKED IN FOR NO REASON. IT WASN'T RAINING, NOT ICY, ETC. PARKED. WHEN I STARTED MY CARD DROVE 15 MINUTES, ABS LIGHT CAME BACK ON- THEN KICKED IN, FOR NO REASON.

THE BACK GLASS SECTION OF MY PANORAMIC SUNROOF EXPLODED AS I WAS DRIVING. THERE WAS NO DEBRIS ON THE ROAD AND NO OTHER VEHICLES AROUND.

FORD HAS ACKNOWLEDGED THAT THE BRAKE POWER BOOSTER IS DEFECTIVE AND WILL REPLACE IT UP TO 150,000 MILES. THEY WILL NOT REPLACE IT AT 151,000 MILES BUT IT IS JUST AS DANGEROUS AND DEFECTIVE. IT TRIPLES STOPPING DISTANCE AND DOES NOT HOLD ON A HILL

ABS HYDRAULIC MCU UNIT VALVES STICK OPEN AFTER TURNING AND GOING OVER A BUMP WITH THE BRAKES ON. OUT OF NOWHERE THE BAKE PEDDLE GOES ALMOST TO THE FLOOR AND DOES NOT RETURN TO NORMAL OPERATION. YOU ARE LEFT WITH A SPONGEY PEDDLE THAT WHEN PRESSED CONTINUES TO DEPRESS AS IF LEAKING UNTIL IT BOTTOMS OUT. UNLESS YOU PUMP IT UP. I HAVE HAD THE MCU CYCLED AT A GARAGE AND THEY HAVE GOTTEN THE VALVE TO BREAK FREE ONLY TO HAVE IT HAPPEN AGAIN. I SEE THEY HAVE RECALLED THE FUSION FOR A SIMILAR ISSUE.

PTU IS LEAKING I KNOW THERE WAS A RECALL FOR THE F-350S

CAR SHUT OFF ON A MAJOR HIGH WAY. NO POWER. ALMOST GOT HIT BY ANOTHER CAR. NEEDED TO BE TOWED HOME. FORD DEALERSHIP HAS HAD MY CAR FOR 2 WEEKS WITH NO HELP!!!!!

THE ROLL-OVER VALVE ON THE TOP OF THE FUEL TANK CRACKED ALLOWING GAS TO ESCAPE WHEN THE TANK WAS OVER HALF FULL. THE ROLLOVER VALVE IS PART OF THE TANK ASSEMBLY AND CANNOT BE REPLACED BY ITSELF. I HAD TO PURCHASE A NEW TANK ASSEMBLY FOR $1300 PLUS LABOR.

BACK-UP CAMERA DOESN'T WORK AND IT IS ASKING TO PUT IN A NEW NAV SD CARD. THEN IT TELL ME TO CONTACT YOUR DEALERSHIP ABOUT YOUR CAMERA.

WON'T SWITCH GEARS AND SMELLS LIKE IT IS BURNING

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT SHE EXPERIENCED SEVERAL ELECTRICAL FAILURES WITH HER VEHICLE. THE CONTACT FIRST NOTICED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED AFTER TURNING OFF THE VEHICLE AND CLOSING ALL THE DOORS. THE CONTACT ALSO MENTIONED THAT THE DOOR AJAR WARNING MESSAGE REMAINED ILLUMINATED ON THE INSTRUMENT PANEL WITH ALL FOUR DOORS BEING PROPERLY CLOSED. OTHER FAILURES INCLUDED VARIOUS WARNING LIGHTS INTERMITTENTLY FLASHING WHILE DRIVING AT VARIOUS SPEEDS. ADDITIONALLY, THE DRIVER'S SIDE WINDOW FAILED TO OPERATE AS NEEDED. THE CONTACT HAD TAKEN THE VEHICLE TO DICK SMITH FORD OF COLUMBIA (7201 GARNERS FERRY RD, COLUMBIA, SC 29209) WHERE SHE WAS PROVIDED AN ESTIMATE FOR THE REPAIRS. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

TRANSMISSION HAS ISSUES SHIFTING AFTER SLOWING DOWN AND THEN SPEEDING BACK UP. IT IS JERKY AND TRANSMISSION LIGHT COMES ON .SOES IT AT HIGH SPEEDS AND AT SLOWER SPEEDS. WAS RANDOMLY DOING IT BUT DOES IT DAILY NOW.

THE BRAKE PEDAL GOES TO THE FLOOR BOARD BEFORE ANY BRAKING HAPPENS. THE BRAKING IS MINIMAL WHEN THIS HAPPENS. THIS HAS HAPPENED 4 TIMES AND IS STILL HAPPENING IN THE LAST YEAR STARTING IN 08/14/2020. THE PEDAL RETURNS TO THE REGULAR POSITION AND OPERATES NORMALLY AFTER THIS OCCURRENCE. I HAVE HAD 4 DIFFERENT MECHANICS TRY TO DIAGNOSE THIS BRAKE FAILURE WITH NO SUCCESS. THIS A INTERMITTENT BRAKE FAILURE! BECAUSE IT IS A INTERMITTENT BRAKE FAILURE EVEN THE FORD DEALER CANNOT DUPLICATE THE FAILURE! NO REPAIRS EXPECT FOR A POWER BRAKE BLEEDING HAVE BEEN DONE. ONE OF THE MECHANICS I HAD LOOK AT THE CAR SAID HE FOUND AN EXTENDED WARRANTY FOR THIS FAILURE FORD SAID THEY COULD NOT FIND ONE FOR THIS FAILURE. I GOOGLED IT AND FOUND A COUPLE OF EXTENDED WARRANTIES FOR SIMILAR BRAKE FAILURES. IT IS A BIT TO TECHNICAL FOR MY TO UNDERSTAND FULLY. I HAVE GOOGLED 2011 FORD EDGE BRAKE FAILURES AND FOUND MANY OCCURRENCES OF THIS HAPPENING OTHER PEOPLE. PLEASE LET ME EMPHASIZE THAT THIS IS AN INTERMITTENT BRAKE FAILURE! IT ONLY THAT ONE TIME FOR BRAKES TO FAIL AND KILL A FAMILY! I HAVE READ ONLINE THAT PEOPLE BEING CHARGED $1000'S TO "FIX" THE PROBLEM ONLY TO HAVE IT HAPPEN AGAIN. THIS NEEDS TO CORRECTED BEFORE SOMEONE GETS KILLED! AND THAT SOMEONE COULD BE ME OR SOMEONE YOU LOVE!!

WHEN I TURN ON MY FRONT WIPERS THEY STAY ON. NO MATTER WHAT. THEY ALMOST HAVE A MIX OF THEIR OWN. THEY WON'T TURN OFF. EVEN F I TURN MY CAR OFF THEN BACK ON THEY STAY ON. I FEEL LIKE IT'S MORE OF A DISTRACTION WHEN IT'S NOT RAINING HAVING THEM ON.

WENT TO LEAVE AT NIGHT HEADLIGHTS DID NOT COME ON AND WILL NOT COME ON. DRIVE TO TURN JUST THE SWITCH TO MAKE THEM COME ON DID NOT WORK EITHER. THE LOW BEAMS NOR THE HIGH BEAMS WILL COME ON

WHILE DRIVING IN THE CITY WAS BREAKING TO TURN AND THE PEDAL COMPRESSED ALL THE WAY TO THE FLOOR. NEW ROTATORS, BRAKE PADS AND TIRES ARE ON THE VEHICLE AND COULD HAVE CAUSED A MAJOR ACCIDENT. WHY HAS FORD NOT STEPPED UP AND MADE THIS RECALL? I'M SCARED TO DRIVE THIS VEHICLE OR EVEN PUT MY FAMILY IN IT. NOW IT JUST SITS PARKED.

MY 2011 FORD EDGE SEL WAS RECALLED FOR AN ISSUE WITH THE BRAKE BOOSTER SYSTEM. IT WAS TAKEN IN AND 'FIXED'. 3 YEARS LATER IT STARTED FAILING AGAIN AND WAS APPARENTLY FIXED. NOW 3 YEARS LATER IT'S FAILED AGAIN. THESE SYSTEMS ARE DESIGNED TO LAST UP TO 150,000 MILES. I JUST HIT 100,000 AND WILL HAVE TO HAVE IT FIXED FIR THE 3RD TIME. ALSO BECAUSE OF THE FAULTY SYSTEM BRAKE FLUID HAS LEAKED ONTO THE SWAY BAR RESULTING IN DETERIORATION