2011 Ford Edge complaints

THE FRONT DOOR AJAR SENSOR OR LATCH HAS BEEN OFF AND ON NOT WORKING. THE LIGHT DOOR AJAR LIGHT COMES ON YOU HAVE TO EITHER SLAM THE DOOR OR OPEN AND SHUT IT OVER AND OVER AGAIN NOW TO GET THE DOOR AJAR LIGHT TO GO OFF AND THE INTERIOR LIGHTS TO SHUT OFF. WHILE THE DOOR AJAR IS ON THE DOORS WILL NOT LOCK WHILE DRIVING. THE OTHER PROBLEM IS THE INTERIOR LIGHTS WILL NOT GO OFF AFTER PARKING THE CAR WHICH I AM AFRAID WILL END UP KILLING THE BATTERY. WHY HAS THERE NOT BEEN A RECALL ON THIS? THERE IS A DANGER WITH THE LOCKS NOT BEING ABLE TO LOCK AND THE RISK OF A BATTERY DYING. *JS

FIRST DOOR AJAR WARNING WOULD COME ON,WHEN YOU CLOSED DOOR IT WOULD GO AWAY.NOW IT JUST STAY ON, THE LIGHTS SAY ON AND THE BELLS CHIMES. I SEE THEIRS A LOT OF COMPLAINTS ON THE INTERNET. PLEASE HELP!!! THIS IS NOT IN MY BUDGET!! THANKS *JS

IT SEEMS THE DOOR LATCH IS DEFECTIVE AS MANY EDGE OWNERS HAVE HAD THIS ISSUE. THE "DOOR AJAR" LIGHT COMES ON & YOU HAVE TO OPEN & CLOSE THE DOOR TO RESOLVE IT. AFTER SEVERAL OCCURENCES, IT DOES NOT GO OFF BY SIMPLY OPENING & CLOSING THE DOOR. *TR

MY DRIVER SIDE DOOR SENSOR WOULD SHOW DOOR AJAR INTERMITTENTLY. SOMETIMES WHILE DRIVING AND SOMETIMES FROM THE TIME I START MY VEHICLE. WHEN THE DOOR AJAR WOULD COME ON IT WOULD AUTOMATICALLY OPEN THE LOCKS ON ALL THE DOORS. THIS SCARED ME B/C I HAVE 2 KIDS IN THE BACK AND DRIVING DOWN THE HIGHWAY WITH UNLOCKED DOORS IS NOT VERY SAFE AT ALL AS THEY CAN OPEN THE DOOR ANYTIME BY MISTAKE. AFTER 3 MONTHS OF THIS PROBLEM THE PROBLEM WENT FROM INTERMITTENT TO PERMANENT. NOW MY DOOR WILL SHOW DOOR AJAR PERMANENTLY. WHEN I AM DRIVING I CANNOT LOCK THE DOORS. ALSO MANY TIMES WHILE PARKED IN MY GARAGE THE ALARM STARTED GOING B/C THE SENSOR DID SOMETHING WEIRD. THIS HAS HAPPENED MANY TIMES WHILE PARKED AT MY WORK AND AT HOME. I AM AT A LOST WHY FORD HAS NOT RECALLED THIS PART AS I SEE MANY MANY FORD EDGE USERS WITH THIS PROBLEM. THIS IS A BIG SECURITY AND MOST OF ALL SAFETY RISK FOR KIDS. PLEASE FIX THIS. ALSO THE FORM DOES NOT LET ME PUT IN MY CALGARY, ALBERTA, CANADA ADDRESS BUT THATS WHERE I AM . THANK YOU. *TR

VEHICLE STALLED. THIS IS THE 4TH STALL. FIRST 3 WERE ON THE INTERSTATE AT SPEED, THIS TIME IN THE DRIVEWAY. DEALER HAS CHECKED AND FOUND NO ISSUES, ALL DIAGNOSTICS ARE GOOD. FULL TANK OF GOOD GAS. NO INDICATIONS OF WHAT'S GOING. SEEMS TO BE IDENTICAL TO THE SAME ISSUE THAT WAS INVESTIGATED AND FORD HAS ACKNOWLEDGED FOR A MORE POPULAR MODEL UNDER FORD CONSUMER SATISFACTION PROGRAM 13N03. BASED ON THE COMPLAINTS I AM REASON ONLINE AND THE WRITE-UPS LEADING TO THE RECALL, BELIEVE THE RECALL SHOULD BE EXPANDED TO INCLUDE ADDITIONAL MODELS USING THE SAME TECHNOLOGY...LIKELY THE SAME TB ASSEMBLY. *TR

DURING DRIVING, THE ENGINE STOPPED AND CAR WOULD NOT ACCELERATE, THERE WAS A COMPLETE LOSS OF POWER. THERE WAS NO WARNING, AND THE "YELLOW WRENCH" LIGHT CAME ON, AND CAR WOULD NOT GO. THIS WAS IN THE MIDDLE OF THE ROAD AND COULD NOT GET OFF OF THE ROAD. IT HAPPENED SO QUICKLY, THERE WAS NO TIME TO REACT TO TRY TO PULL OVER. LOST STEERING AND COULDN'T MOVE ANYWHERE. WAITED FOR 1 MIN OR SO, AND RESTARTED CAR. *TR

I WAS COMING HOME FROM A SOCCER GAME AND JUST LOST POWER I PUSHED ON THE GAS PEDAL NOTHING HAPPENED. CAR LOSES POWER. FORD HOUSE HAD TO REPLACED THROTTLE BODY AND RECAL PCM AND ALLOK. THEY EXPLAINED IT TO ME AIR WAS IN IT SO IT MESSED COMPUTER SIGNAL UP. I DON'T KNOW WHY I WOULD HAVE TO PAY TO FIX THIS ISSUE. FORD NEEDS TO FIX. 2011 FORD EDGE HAS ISSUES..UPDATED 08/11/14 *BF *TR

WHILE DRIVING THE SUBJECT VEHICLE,ON A MAJOR HIGHWAY,AT 25MPH,IT SUDDENLY AND COMPLETELY LOST POWER. THE VEHCLE COASTED TO A STOP ALONG SIDE THE ROAD. A TOW TRUCK WAS CALLED TO TOW IT TO A FORD DEALER TO BE REPAIRED. *TR

APRIL 3- FIFTEEN MINS FROM HOME (RETURNING FROM A VACATION TO GATLINBURG, TN), "BLACK SCREEN OF DEATH" OCCURRED. TOOK IMMEDIATELY TO DEALERSHIP. WAITED 40 MINS WHILE DIAGNOSTIC RUN AND TOLD TO BRING BACK MONDAY, APRIL 7, AS APIM WAS DISCOVERED TO BE BAD. WOULD BE REPLACED MONDAY. APRIL 7- RETURNED TO DEALERSHIP FOR APIM TO BE REPLACED AND TOLD RADIO WAS GOING TO BE CHECKED; NOT APIM REPLACED. ARGUED WITH STAFF THERE, AS SERVICE MANAGER HAD ALREADY RUN DIAGNOSTIC TO DETERMINE APIM NEEDED. HAD TO WAIT ANOTHER THREE DAYS FOR APIM TO COME IN TO DEALERSHIP. RETURNED APRIL 10 FOR APIM REPLACEMENT. MAY 3- LEAVING FOR A 12 HOUR ROUND TRIP TO ATHENS, GA TO BRING SON HOME FROM COLLEGE..."BLACK SCREEN OF DEATH" OCCURRED 6X BEFORE GETTING AN HOUR FROM HOME. OCCURRED 4-5X MORE ON WAY BACK FROM ATHENS, GA. THIS HAPPENED ON A SATURDAY SO HAD TO CALL DEALERSHIP MONDAY. TOLD TO BRING IN MAY 8. MAY 8- TOLD ISSUE COULD NOT BE DUPLICATED. DISCOVERED THROUGH DISCUSSION W/ SERVICE PERSONNEL THAT MY PHONE HAD NEVER BEEN CONNECTED W/ SYNC WHEN THESE PROBLEMS HAVE OCCURRED; TECHS HAD BEEN DIAGNOSING IN A DIFFERENT DIRECTION. APPEARS THAT RADIO IS TRUE ISSUE. PERSONNEL SAID THEY WOULD CHECK W/ SERVICE MANAGER ABOUT GETTING RADIO REPLACED. MAY 12- CALLED AND TOLD THAT FORD HAS SAID THAT UNTIL ISSUE CAN BE DUPLICATED, NOTHING WILL BE DONE TO FIX MY CAR. IF I LEAVE CAR FOR UNDETERMINED TIME FRAME, ALLOW TO BE DRIVEN LONG DISTANCES (ADDING MILES TO CAR), MAYBE PROBLEM CAN BE DUPLICATED. NO RENTAL ALLOWED

WHEN ALL DOORS ARE CLOSED, THE DOOR AJAR LAMP WILL ILLUMINATE. *TR

THE VEHICLE IN QUESTION STARTED TO DIE AND THERE WAS NO ACCELERATION. I WOULD RESTART THE CAR AND YOU COULDN'T REALLY ACCELERATE AND EVENTUALLY IT WOULD DIE AGAIN. NO WARNING WHATSOEVER. THE VEHICLE WAS TOWED TO THE DEALERSHIP AND AFTER THREE DAYS THEY FINALLY FOUND THAT THE CAMSHAFT BROKE AND RUINED THE ENGINE. THE ENGINE NEEDS TO BE REPLACED. THE CAR IS ONLY THREE YEARS OLD AND HAS 60,517 MILES. I AM 517 MILES OVER THE WARRANTY AND I WOULD THINK IN GOOD FAITH, FORD WOULD HONOR THE WARRANTY, BUT I WAS TOLD IT'S IN BLACK AND WHITE. NO ONE CAN EXPLAIN TO ME HOW AND WHAT CAUSED THE CAMSHAFT TO BREAK. "IT'S A FREAK THING" IS NOT A GOOD ANSWER AND DOESN'T ANSWER MY QUESTION. THE TECHNICIAN IS BAFFLED. CAR HAS BEEN VERY WELL MAINTAINED. I WOULD ALSO THINK THAT FORD WOULD WANT TO INVESTIGATE AND GET TO THE BOTTOM OF THIS SO IT DOESN'T HAPPEN TO ANYONE ELSE. FORD NEEDS TO STAND BEHIND THEIR PRODUCT. THEIR ADVERTISING IS MISLEADING BECAUSE MY CAR IS NOT RELIABLE AND NOT BUILT TOUGH! YOU WONDER WHY PEOPLE BUY FOREIGN CAR BECAUSE THEY LAST! *TR

VEHICLE INADVERTENTLY GOES INTO LIMP MODE FOR NO APPARENT REASON. ALL SERVICE HAS BEEN PERFORMED AS RECOMMENDED. IT HAS HAPPENED ON THE INTERSTATE, DOWNTOWN TRAFFIC AND PULLING INTO STREETS WITH ON COMING TRAFFIC. EXTREMELY DANGEROUS IN HEAVY TRAFFIC SITUATIONS. I HAVE AL MOST BEEN HIT SEVERAL TIMES. IT WILL GO FOR SEVERAL HUNDRED MILES WITH NO PROBLEM, THEN IT WILL BEGIN STALLING AND DO IT MULTIPLE TIMES WITHIN 1/4 MILE OF EACH OTHER. *TR

DRIVER DOOR AJAR WARNING LIGHT REMAINS ON WHEN DOOR IS SECURELY CLOSED. OVERHEAD DOME LIGHT REMAINS ON AND DOORS WILL NOT LOCK WHILE CAR IS IN MOTION. SAFETY HAZARD WITH INABILITY TO HAVE DOORS LOCKED WHILE CAR IS IN MOTION. EXCESSIVE WEAR ON THE CAR BATTERY (RECENTLY REPLACED) WITH OVERHEAD DOME LIGHTS REMAINING ILLUMINATED FOR 3 MINUTES AFTER CAR IS IN MOTION AND 10 MINUTES AFTER WHILE CAR IS TURNED OFF. WHILE THE ISSUE OF THE DOOR AJAR ALARM CONTINUES TO BE ON AND DOOR LATCH IS DEFECTIVE THE CAR ALARM RANDOMLY GOES OFF WITHOUT DOOR MANIPULATION. CAR ALARM HAS GONE OFF UP TO 3 TIMES IN A DAY AND OCCURS 4-5 DAYS PER WEEK CAUSING DISRUPTION IN THE NEIGHBORHOOD. MANY COMPLAINTS HAVE BEEN POSTED ONLINE REGARDING THIS ISSUE OF A DEFECTIVE DOOR LATCH THAT WARRANTS A RECALL ON FORD'S BEHALF DUE TO POTENTIAL SAFETY CONCERNS. CHILDREN COULD OPEN THE DOOR OF THE BACKSEAT WHILE THE CAR IS IN MOTION DUE TO THE INABILITY TO LOCK THE DOORS. *TR

ACCELERATOR GOES LIMP DURING ACCELERATION AND "WRENCH" ICON APPEARS ON DASH. THE ENGINE CONTINUES TO RUN WITH ELECTRICAL POWER, PRESSING ON ACCELERATOR HAS NO EFFECT. CAR CAN BE COASTED TO SIDE OF ROAD. STOPPING AND RE-STARTING THE ENGINE CLEARS THE ISSUE AND CAR WILL ACCELERATE NORMALLY. THIS HAS OCCURRED 5 TIMES, AT RANDOM, AT VARIOUS SPEEDS (I.E. 50, 60, 30 MPH). CAR WAS TAKEN INTO DEALER AFTER 2ND OCCURRENCE. DEALER COULD NOT FIND ANY ERROR CODES STORED AND SAID FORD PROCEDURE IN THIS CASE WAS TO "RESET" COMPUTER. ISSUE CONTINUED TO OCCUR AFTER GETTING VEHICLE BACK FROM DEALER. ON THE 5TH OCCURRENCE OF THE ISSUE, OWNER RAN A VEHICLE HEALTH REPORT (VHR) (BEFORE STOPPING AND RE-STARTING ENGINE) AND THE ISSUE WAS CAPTURED IN THE REPORT. HERE IS THE ISSUE DOCUMENTED IN THE VHR: THE WRENCH ICON MAY BE ILLUMINATED IN YOUR DASH OR CONSOLE OR MAY APPEAR IN YOUR MESSAGE CENTER. THE VEHICLE DIAGNOSTICS INDICATE A PARAMETER THAT IS OUT OF NORMAL RANGE OR THAT A COMPONENT HAS FAILED. SYSTEMS WITHIN YOUR VEHICLE NEED PROMPT SERVICE AND/OR INSPECTION. URGENT POWERTRAIN MALFUNCTION / REDUCED POWER POWERTRAIN FAULT: ILLUMINATES WHEN AN ELECTRIC THROTTLE CONTROL (ETC), TRANSMISSION, AWD/4X4 OR FUEL SYSTEM FAULT HAS BEEN DETECTED. CONTACT YOUR AUTHORIZED DEALER AS SOON AS POSSIBLE. CAR WAS TAKEN BACK TO DEALER ON MAY 6, 2014. DEALER IDENTIFIED ERROR CODES AND SAID VEHICLE HAD A DEFECTIVE THROTTLE BODY COMPONENT. COMPONENT WILL NEED TO BE REPLACED. FORD EXTENDED SERVICE PLAN DOES NOT COVER

ON THE DRIVER'S DOOR ONLY, THE DOOR AJAR NOTIFICATION REMAINS ON EVEN AFTER THE DOOR IS SECURELY SHUT. THE DOOR WILL NOT LOCK WITH THAT NOTIFICATION ON AND THE INTERIOR LIGHTS DO NOT WANT TO GO OUT EITHER. ALSO, WHEN THE CAR IS OFF AND THE DOORS ARE LOCKED, THIS, WHAT SEEMS LIKE AN ELECTRICAL SHORTAGE, CAUSES THE AUXILIARY LIGHTS COME ON AND OFF AND IT CAUSES THE BATTERY TO DIE OVER TIME. THIS HAS BEEN THE CASE SINCE THE CAR WAS PURCHASED IN 2012. *TR

DOOR AJAR LIGHT FOR DRIVER SIDE FRONT DOOR DOES NOT GO OFF WHEN DOOR IS SECURELY CLOSED. MUST CLOSE DOOR 3 TO 7 TIMES FOR IT TO GO OFF. I HAVE SEEN SEVERAL OTHER REPORTS OF THIS PROBLEM ON INTERNET. *TR

DRIVERS SIDE DOOR LATCH MECHANISM IS DEFECTIVE. AFTER CLOSING THE DOOR THE SENSOR WHICH DETECTS THE DOOR BEING SHUT IS NOT ACTIVATED PROPERLY. THE INSTRUMENT PANEL INDICATES THAT THE DOOR IS AJAR. THE INTERIOR LIGHTS STAY ON UNTIL THE VEHICLE IS IN MOTION. MOST SERIOUSLY HOWEVER IS THAT WHILE THIS PROBLEM IS OCCURRING, THE VEHICLE DOORS CANNOT BE LOCKED. NONE OF THEM. A CHILD IN THE BACK SEAT COULD EASILY OPEN THE DOORS WHILE THE CAR WAS IN MOTION. EVEN IF THE DRIVER PUSHES THE DOOR LOCK BUTTON TO ENGAGE ALL 4 DOOR LOCKS, THEY POP RIGHT BACK OPEN AFTER A FEW SECONDS. THE REMOTE WILL ALSO NOT ACTIVATE THE SECURITY SYSTEM WHEN YOU ARE OUTSIDE THE VEHICLE. THE HORN CHIRPS TWICE INDICATING THAT THE DOORS ARE AJAR. *JS

ALL FOUR DOOR AJAR INDICATORS ARE STUCK. INSIDE LIGHTS WILL NOT GO OUT UNTIL VEHICLE REACHES APPROX 15 MPH WHICH BLINDS THE DRIVER WHEN PULLING OUT OF DRIVEWAYS, ETC. *JS

DRIVING ON INTERSTATE HIGHWAY AT A SPEED OF 55+ MILES PER HOUR AND SUDDENLY THE ENGINE JUST STALLED AND THERE IS NO POWER. THERE IS (WRENCH) WARNING INDICATOR LIGHT AND A MESSAGE SEE MANUAL WAS ABLE TO STEER OFF TO THE SIDE OF THE ROAD. ONCE THE ENGINES IS TURNED OFF AND WAIT A MINUTE OR TWO YOU CAN RESTART AND EVERYTHING SEEMS OK. IT WILL GO DAYS BEFORE IT HAPPENS AGAIN. TOOK THE CAR TO LOCAL FORD DEALER AND THEY CLAIM THEY CANNOT REPRODUCE PROBLEM, SO WILL NOT FIX WHAT THEY CANNOT REPRODUCE. *TR

OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION AND A WRENCH WARNING WILL SHOW UP AS WELL AS TURN ON AWD AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL WE STOP TO PUT IN PARK AND RESTART, THEN IT WILL DRIVE UNTIL THE NEXT TIME IT OCCURS. *TR

WHILE DRIVING THE VEHICLE ON THE HIGHWAY, THE "DRIVER DOOR AJAR" LIGHT APPEARED ON THE DASH DISPLAY WHILE THE DRIVER DOOR WAS FULLY/PROPERLY CLOSED AND ALL FOURS LOCKED. THE "DRIVER DOOR AJAR" LIGHT REMAINED ON FOR A DISTANCE BEFORE THE INTERIOR DOME LIGHTS TURNED ON, AND THE DRIVER DOOR POPPED PARTIALLY OPEN ON ITS OWN WHICH RESULTED IN ALL DOORS TO UNLOCK POSING A SAFETY RISK TO THE CHILD PASSENGERS IN THE BACK SEAT AND THE DRIVER. THE "DRIVER DOOR AJAR" LIGHT IS CONSTANTLY ON, WHICH IN TURN KEEPS THE INTERIOR DOME LIGHTS ON AND PREVENTS THE DOORS FROM LOCKING AND THE ALARM FROM ARMING. THIS ISSUE IS PRESENT AT ALL TIMES, WHILE OPERATING/DRIVING AND WHILE THE VEHICLE IS TURNED OFF/PARKED WHICH IN TURN CAUSES ADDED STRAIN ON THE BATTERY AND ELECTRICAL SYSTEMS. THE LOCAL FORD DEALER/SERVICE DEPARTMENT AS WELL AS FORD CUSTOMER RELATIONS HAVE BEEN NOTIFIED SEVERAL TIMES AND REFUSES TO INVESTIGATE/INSPECT, UNLESS THEY ARE PAID A VERY EXPENSIVE "FEE". *TR

THE DOOR AJAR SENSOR CEASES TO FUNCTION AND INDICATE WHETHER THE DOOR IS OPEN OR CLOSED, LEAVING IT IN THE "AJAR" STATE. BY HAVING IT IN THIS STATE, THE VEHICLES LOCKS DO NOT AUTOMATICALLY ENGAGE WHILE DRIVING AND ALSO THE BATTERY DRAINS WHILE THE CAR IS NOT IN USE. *TR

WHILE BACKING OUT OF A PARKING SPACE, THE BRAKE PEDAL WAS HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP. THE CAR STARTED TO STALL AND A WARNING "LOW ENGINE OIL PRESSURE" WAS DISPLAYED, THEN THE CAR RECOVERED WHEN IN DRIVE. APPROXIMATELY A WEEK LATER, THE BRAKES WERE AGAIN HARD TO PUSH WHILE BACKING OUT OF A PARKING SPACE. IN THE FOLLOWING WEEK, THE SAME ISSUE OCCURRED MULTIPLE TIMES. LAST WEEK, THE BRAKES BECAME HARD TO PUSH AND THE VEHICLE WAS SLOW TO STOP WHILE IN DRIVE. I HAVE PARKED THE CAR UNTIL SERVICE CAN BE PERFORMED. FLUIDS AND BRAKE PADS HAVE BEEN CHECKED AND ARE NOT THE ISSUE. IN SEARCHING THE WEB AND VARIOUS FORD FORUMS, AND SPEAKING WITH A MECHANIC, IT APPEARS TO BE A BRAKE BOOSTER ISSUE. THE CAR IS A 2011 MODEL WITH <24,000 MILES AND IS THREE MONTHS OUT OF MANUFACTURERS WARRANTY. *TR

INSTRUMENT PANEL INDICATES DRIVER'S DOOR NOT CLOSED. DOOR AJAR LIGHT IS ON. SAFETY CONCERN WITH THE 2011 FORD EDGE. *TR

BRAKES ARE STIFF ON START UP THEN SPONGY AFTER DEPRESSING THEM. ALSO MAKING A SQUEALING NOISE WHEN PRESSED TO THE FLOOR. BRAKING IS AFFECTED AT SLOW SPEEDS SO FAR. *TR

THE DOOR LATCH SENSOR MALFUNCTIONS CAUSING THE INSTRUMENT PANEL TO ANNOUNCE THAT THE DOOR IS AJAR EVEN THOUGH ALL FOUR DOORS ARE LOCKED CORRECTLY. IF YOU CANNOT MAKE THE MESSAGE GO AWAY BY REOPENING AND SHUTTING THE DOOR, THEN THE DOORS WILL NOT LOCK ONCE THE VEHICLE IS IN MOTION AND THE DOME LIGHTS WILL REMAIN ILLUMINATED. ALSO, THE BIGGEST DANGER IS THAT THE LATCH CAN MALFUNCTION WHILE DRIVING CAUSING THE DOORS LOCKS TO UNLOCK WHILE DRIVING AT HIGH RATES OF SPEED. THIS IS CONCERNING GIVEN THAT MY SON RIDES IN THE BACK SEAT. *TR

THE DRIVER'S DOOR AJAR SENSOR STAYS ON AND YOU WILL HAVE TO OPEN AND SHUT THE DOOR SEVERAL TIMES BEFORE IT GOES OUT AND SOMETIMES THAT DOESN'T WORK. MY FIRST INCIDENT WAS WHEN MY CAR WAS LESS THAN A YEAR OLD (EARLY 2012) AND I TOOK IT BACK TO THE DEALER AND IT WAS SUPPOSE TO BE REPLACED. THEN IN MARCH OF 2014, THE SAME THING HAPPENED AGAIN. SO WHEN I WENT IN FOR AN OIL CHANGE I EXPLAINED THE PROBLEM AND THEY SAID THAT THEY WOULD CLEAN IT AND GO FROM THERE. JUST 2 SHORT WEEKS LATER IT STARTED HAPPENING ONCE AGAIN SO THIS TIME I HAVE RETURNED THE CAR AND THEY WANT TO CHARGE ME A $100 DEDUCTIBLE TO DO THE WORK. I ASKED WHY BECAUSE I HAVE EXTENDED WARRANTY AND HE EXPLAINED THAT CERTAIN ITEMS ARE COVERED BUT WITH A DEDUCTIBLE FEE. THIS PROBLEM SHOULD BE CONSIDERED A RECALL OF THE CAR BECAUSE IT SEEMS TO BE SOMETHING THAT'S GOING TO BE A RECURRING ISSUE WITH NO FAULT OF THE CONSUMER. *TR

ON OR ABOUT JANUARY 21, 2014, I RECEIVED A LETTER FROM FORD REGARDING CUSTOMER SATISFACTION PROGRAM 13N02. AFTER READING THE LETTER, I REALIZED THAT I WAS EXPERIENCING 2 OF THE 3 SYMPTOMS NOTED IN THE LETTER(SPONGY FEEL WHEN APPLYING BRAKES AND INCREASED AMOUNT OF PEDAL EFFORT REQUIRED TO STOP CAR). I CALLED MY LOCAL DEALER AND THEY SAID TO BRING IT. ON MONDAY, JANUARY 27, 2014, I TOOK THE CAR IN TO THE DEALERSHIP. THEY TESTED THE BRAKES AND THEY CLAIM THAT THEY COULD NOT DUPLICATE THE PROBLEM AND THEREFORE REFUSED TO FIX THE PROBLEM. I CALLED FORD HEADQUARTERS AND REPORTED THE PROBLEM TO THEM ALSO. BECAUSE IT WAS NOT A RECALL, BUT A SERVICE ADVISORY, THEY SAID THAT THERE WAS NOTHING THEY COULD DO ABOUT THE PROBLEM BECAUSE THEY COULD NOT DUPLICATE THE SYMPTOMS AT THAT TIME. I TOLD BOTH THE LOCAL FORD DEALERSHIP AND FORD HEADQUARTERS THAT I'M STILL HAVING THE PROBLEM WHETHER OR NOT THEY COULD DUPLICATE THE PROBLEM. I ALSO ASKED BOTH OF THEM IF THEY WERE WAITING FOR SOMEONE TO HAVE AN ACCIDENT BEFORE THEY DID ANYTHING ABOUT THE PROBLEM. WELL, AS A RESULT OF FORD'S UNWILLINGNESS TO FIX MY BRAKE PROBLEM, I GOT INTO A CAR ACCIDENT ON MONDAY, APRIL 14, 2014. I APPLIED THE BRAKES ON MY CAR AND THE CAR WOULD NOT STOP; AND I REAR-ENDED THE CAR IN FRONT OF ME. *TR

THE DOOR AJAR LIGHT STAYS ON AND INTERIOR DOOR LOCKS WILL NOT LOCK. THIS IS NOT SAFE WHEN THE VEHICLE IS IN MOTION. FORD NEEDS TO ISSUE A RECALL. I'VE CONTACTED FORD AND THEY HAVE NOT PROVIDED A RESPONSE. I HAVE THREE CHILDREN UNDER 9 AND THE DOORS NOT LOCKING AUTOMATICALLY IS A SIGNIFICANT SAFETY RISK AND IT HAS BEEN A KNOW ISSUE FOR OVER 4 YEARS AND FORD HAS EVEN ISSUED A SERVICE BULLETIN REGARDING THE PROBLEM.

DOOR AJAR SENSOR STAYS ON EVEN WHEN DOOR IS CLOSED RESULTING IN LIGHTS STAYING ON.WITH THE NUMBER OF COMPLAINTS ON THIS ISSUE ,FORD SHOULD ISSUE A RECALL. *TT

THE DOOR AJAR LIGHT STAYS ON AND INTERIOR DOOR LOCKS WILL NOT LOCK. THIS IS NOT SAFE WHEN THE VEHICLE IS IN MOTION. FORD NEEDS TO ISSUE A RECALL. *TT

THE DOOR AJAR LIGHT HAS BEEN COMING OFF AND ON EVEN WHEN THE DOOR IS SHUT. SOMETIMES 5-10 CLOSINGS WILL SHUT THE DOOR AJAR LIGHT OFF. MOST OF THE TIME MY DOOR AJAR LIGHT STAYS ON. WHICH KEEPS MY INTERIOR LIGHTS ON AT NIGHTTIME. ALSO NOT SURE MY CAR LOCKS COMPLETELY AS THE CAR HONKS TWICE QUICKLY WHEN I TRY TO LOCK USING THE WIRELESS LOCKING DEVICE. VERY FRUSTRATING, AND FOR THE MONEY THEY CHARGE FOR FORD CARS, DON'T THINK THIS SHOULD BE A PROBLEM. HAVE SEARCHED THE INTERNET AND FOUND OUT THIS IS A COMMON PROBLEM THAT CAN COST UP TO $300 AT DEALERSHIPS TO FIX, AND CHEAPEST I HAVE FOUND IS $85.00 TO BUY PART FROM FORD AND TRY TO FIX IT MYSELF. *JS

DRIVER'S DOOR AJAR SENSOR WAS INTERMITTENT THEN WENT COMPLETELY OUT. INTERIOR LIGHT STAYS ON DRAINING BATTERY WHEN PARKED. SAFETY CONCERN WITH DOOR FALSE ALERT MASKING ACTUAL DOOR NOT SHUT CONDITION. ADDITIONAL SAFETY CONCERN WITH NIGHT DRIVING AND FORCED INTERIOR LIGHT REDUCING VISIBILITY AND RISK TO PEDESTRIANS. FORD SERVICE WILL ONLY LUBRICATE SENSOR AT CUSTOMERS EXPENSE TO SATISFY TSB-14-0011 CAUSING NO CONFIDENCE IN REPAIR AND POSSIBLE RE-OCCURRENCE OF SAFETY ISSUE. THIS SHOULD BE A RECALL AND REPLACEMENT OF THE FAULTY SENSING UNIT AND/OR DOOR LATCH ASSEMBLY. *JS

HAVING AN ISSUE WITH THE DRIVERS DOOR SENSOR. DOOR SENSOR STILL SHOWS THE DOOR TO BE AJAR EVEN AFTER SEVERAL ATTEMPTS TO CLOSE. SENSOR PICKS UP THAT THE DOOR IS CLOSED ABOUT 1/3RD TO 1/2 THE TIME YOU ATTEMPT TO CLOSE. SENSOR NOT FUNCTIONING PROPERLY WILL ALLOW A WARNING LIGHT IN THE DASHBOARD TO STAY ON UNTIL RECOGNIZED. THE MAIN PROBLEM IS IT KEEPS THE DOME LIGHT ILLUMINATED UNTIL YOU CONTINUE TO CLOSE AND THE SENSOR PICKS UP. I HAVE AN ISSUE WITH THE SENSOR COMING ON AND SHOWING AJAR WHILE DRIVING. WITH THE DOME LIGHT COMING ON, I'M NOT TO HAPPY ABOUT NOT BEING ABLE TO DRIVE AT NIGHT. FOUND THROUGH CHAT ROOMS AND FORUMS THAT SEVERAL OTHER COMPLAINTS PERTAINING TO THIS ISSUE, WITH NO FIX FROM FORD. FORD DEALER SERVICE REPS HAVE KNOWN IT IS A PROBLEM, BUT JUST SAY TO CALL FORD TO SEE IF THE PROBLEM CAN BE COVERED. FORD DISTRICT REP., WHEN TOLD OF THE PROBLEM WAS ASKED WHY THERE IS NOT A RECALL FOR THIS ISSUE. I WAS TOLD THAT FORD DOES NOT ISSUE THE RECALL, IT NEEDS TO COME FROM NHTSA. SO HOPEFULLY BY HAVING TO FILE A COMPLAINT TO RECEIVE SOME ACTION WILL SHOW MORE NUMBERS AS TO THIS FAULTY SAFETY SENSOR. THE OTHER ISSUE WOULD BE IF THE PART REPLACED IS GOING TO BE THE SAME PART NUMBER THAT PEOPLE ARE HAVING TROUBLE WITH. I WOULD BE JUST WAITING A FEW MORE YEARS FOR THE SAME ISSUE TO ARISE. OR HAVE THEY CHANGED THE PART TO RECTIFY THE PROBLEM. THAT REMAINS TO BE SEEN AS I HAVE NO ALTERNATIVE BUT TO HAVE THE PART REPLACED AT $394.00. ALTHOUGH I AM 6000 MILES UNDER WARRANTY, I A

DOOR AJAR LIGHT WILL NOT GO OFF. CAR THINKS DRIVERS DOOR IS OPEN, WHICH MAKES IT UNABLE TO LOCK AND LIGHTS STAY ON IN VEHICLE. I HAVE ALREADY HAD TO REPLACE THE BATTERY ONCE DUE TO THIS. *TR

DOOR AJAR INDICATOR STAYS ON FOR DRIVER SIDE DOOR WHICH WILL NOT LOCK. DOORS CANNOT BE LOCKED WHILE DRIVING, INTERIOR LIGHTS STAY ON BECAUSE OF DOOR AJAR INDICATOR WHICH IN TURN DRAINS BATTERY. UNSAFE FOR DOORS NOT BEING ABLE TO BE LOCKED AND LIGHTS CONTINUE TO ILLUMINATE WHILE VEHICLE IS OFF AND PARKED. *TR

THE "DRIVER DOOR AJAR" WARNING REMAINS LIT EVEN WHEN MY DOOR IS COMPLETELY CLOSED. I EITHER HAVE TO SLAM MY DOOR CLOSED OR OPEN/CLOSE MY DOOR MULTIPLE TIMES FOR THE LIGHT TO TURN OFF. THIS WEEK, THE LIGHT HAS STARTED COMING ON WHILE MY CAR IS IN MOTION, WHICH FREAKS ME OUT. DUE TO THE LIGHT COMING BACK ON EVEN AFTER IT INITIALLY GOES OFF, MY DOME LIGHT IS STAYING ON AND RUNNING MY CAR BATTERY DOWN. I NEEDED A JUMP START THIS WEEK DUE TO MY BATTERY BEING DEAD. THANK YOU. *TR

PROBLEM: DOOR AJAR SENSOR MY FORD EDGE DOOR AJAR LIGHT COMES ON AND WILL NOT TURN OFF NO MATTER HOW MANY TIMES I ATTEMPT TO SHUT THE DOOR. WITH THIS LIGHT ON THE DOORS WILL NOT LOCK AND THE INTERIOR LIGHTS DO NOT TURN OFF FOR A PERIOD OF 10-15 MINUTES. MY DAUGHTER AND I DRIVE IN MY EDGE EVERYDAY, WITH THE DOORS NOT LOCKING I FIND THAT THIS CAN BE A VERY DANGEROUS HAZARD. TODAY WE WERE DRIVING THRU THE MALL PARKING LOT AND A STRANGER APPROACHED MY EDGE AS IF HE WERE GOING TO ATTEMPT TO OPEN THE PASSENGER DOOR. AT THE TIME THE DOOR AJAR LIGHT WAS ON AND ALL DOORS WERE UNLOCKED, AS THE VEHICLE WILL NOT ALLOW YOU TO LOCK THE DOORS WITH THIS LIGHT ON. LORD FORBID HE WOULD HAVE OPENED THAT PASSENGER DOOR AND HARMED MY DAUGHTER. DOES IT TAKE A TRAGEDY TO HAPPEN BEFORE THE MANUFACTURER DECIDES TO DEEM THIS PROBLEM A LEGITIMATE RECALL..... I HAVE READ A TREMENDOUS ABOUT OF COMPLAINTS REGARDING THIS PROBLEM, HOW CAN THIS BE TRANSFORMED INTO A RECALL ISSUE? WHAT DOES IT TAKE TO GET FORD OR THE SAFETY BOARD TO RESOLVE THIS?? SIGNED: A CARING PARENT *TR

THE DRIVERS SIDE FRONT DOOR SENSOR DOES NOT WORK. THE DOOR IS CLOSED BUT IT STILL SHOWS ON THE DASH DOOR AJAR. THIS DOES NOT LET THE DOORS LOCK WHILE DRIVING. I FEEL THAT THIS IS VERY UNSAFE WHILE DRIVING ALSO UNSAFE FOR MY FAMILY TO DRIVE IN CERTAIN AREAS OF THE CITY. I DON'T EVEN KNOW IF THE AIRBAGS WILL WORK. *TR

I'VE BEEN HAVING ISSUES WITH THE DOOR SENSORS. I CLOSED THE DOOR AND THE DOOR AJAR ALARM COMES UP. I HAVE TO SLANG THE DOOR REALLY HARD AND A FEW TIMES UNTIL THE SENSORS PICKS IT UP. WHEN DRIVING I CAN NOT LOCKED THE DOORS BECAUSE THE CAR THINKS THE DOORS ARE AJAR. I LOOKED IT ONLINE AND MANY FORD EDGE'S OWNERS HAD THE SAME ISSUES, THEY SHOULD CALL FOR A RECALL SINCE THIS IS SAFETY PROBLEM. *TR

DRIVER DOOR AJAR INDICATOR IS ILLUMINATED WHEN DOOR IS SHUT. DOOR MUST BE CLOSED REPEATEDLY TO GET THE AJAR LIGHT TO GO OFF. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED TWICE WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE CONTACT WAS ABLE TO RESTART THE VEHICLE BOTH TIMES. ADDITIONALLY, THE VEHICLE WOULD SHAKE VIOLENTLY AND LOSE POWER WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,000.

THE DRIVERS DOOR INDICATION IS THAT IT IS "AJAR". THE DOOR IS FULLY CLOSED, BUT ELECTRICALLY THE SWITCH INDICATES THAT THE DOOR IS AJAR CAUSING THE DOORS TO REMAIN UNLOCKED NO MATTER WHAT YOU DO. THE INTERIOR LIGHTS REMAIN ON AT LOW SPEEDS MAKING IT DIFFICULT TO SEE OUT OF THE VEHICLE AT NIGHT. AND DUE TO THE DOORS BEING UNLOCKED, THE REAR DOORS CAN BE OPENED BY CHILDREN WHILE THE VEHICLE IS IN MOTION. THE DOORS ARE NOT LOCKED MAKING IT EASY FOR SOMEONE TO APPROACH AND OPEN YOUR DOORS. THIS SITUATION IS EXTREMELY CONCERNING. MY VEHICLE WAS FIXED ONCE AT 42K MILES AND IS NOW IN NEED OF REPAIR AGAIN. IN ADDITION TO THIS BEING A SAFETY ISSUE IT IS ALSO NOT COVERED BY THE MANUFACTURER AND IS OVER $300 PER REPAIR. *TR

DOOR LATCH ASSEMBLY- DOOR AJAR WONT GO AWAY, DOOR LATCH ASSEMBLY HAS TO BE REPLACED. *TR

"DOOR AJAR" WARNING LIGHT COMES ON, BUT DOOR IS SECURELY/PROPERLY CLOSED. THIS IS NOT ONLY A DYSFUNCTIONAL NUISANCE, IT'S A HAZARD AT NIGHT. THE INTERIOR LIGHTS WILL FADE OFF WHEN YOU ARE DRIVING FORWARD, THAT'S EASY ENOUGH TO DEAL WITH......BUT IF YOU ARE BACKING UP THEY STAY ON! YOU CAN'T SEE OTHER OBJECTS/CARS/LIGHTS. THE INTERIOR LIGHTS ALSO STAY LIT IF YOU ARE SITTING IN THE PARKED VEHICLE. YOU CAN'T LEAVE THE KEY IN THE IGNITION EITHER BECAUSE WHEN YOU HAVE THIS "DOOR AJAR" PROBLEM THE WARNING BELL "DINGS" UNTIL YOU EITHER START THE CAR, OR PULL YOUR KEY OUT. FORGET ENJOYING LISTENING TO THE ENTERTAINMENT SYSTEM, OR PROGRAMMING DESTINATIONS INTO THE NAVIGATION SYSTEM. JUST START GETTING USED TO THAT WELL LIT, DING, DING, DING! *TR

TL* THE CONTACT OWNS 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKING THE VEHICLE, SHE SCRAPED THE TIRE AGAINST A CURB. THE FAILURE CAUSED THE REAR PASSENGER'S SIDE HUB CAP TO BEND, EXPOSING SHARP EDGES. THE CONTACT WAS CONCERNED THAT THE DAMAGED HUB CAP COULD POTENTIALLY CAUSE INJURIES OR LACERATIONS WHEN WASHING THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY STATED THAT THE HUB CAP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

I PARKED THE CAR AND CLOSED ALL DOORS AND USED THE REMOTE TO LOCK THE DOORS WHEN I RECEIVED THE TWO BEEPS TO INDICATE A DOOR WAS OPEN. ADDITIONALLY THE INTERIOR LIGHTS WOULD NOT GO OFF. I CHECKED ALL DOORS WHICH WAS CLOSED ONLY TO SEE IN THE DASH THE DOOR AJAR SIGN. THE DOOR AJAR LIGHT NOW WILL NOT OFF OFF NOR WILL MY INTERIOR LIGHTS WHICH IS DRAINING MY BATTERY. DUE TO THIS THE DOORS WILL NOT LOCK WHICH LEAVE MY VEHICLE VULNERABLE TO THEFT AND WHILE DRIVING MY CHILD SUSCEPTIBLE TO DANGER. *TR

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR SENSORS WERE MALFUNCTIONING AND THE DOORS WOULD LOCK INDEPENDENTLY. THE FAILURE WAS RECURRING OVER A THREE MONTH PERIOD. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 54,467.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE OIL WARNING LIGHT ILLUMINATED AS THE ENGINE STALLED. THE FAILURE CAUSED ANOTHER VEHICLE TO CRASH INTO THE PASSENGER'S SIDE OF THE CONTACT'S VEHICLE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS FILED OF THE INCIDENT. THE VEHICLE WAS ABLE TO BE RESTARTED BUT WAS NOT ABLE TO BE DRIVEN. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER, WHO WAS UNABLE TO DIAGNOSE THE STALLING FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 35,150.

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY AND THEN STALLED WITH THE ILLUMINATION OF THE WRENCH WARNING ICON. THE VEHICLE WAS RESTARTED AFTER SEVERAL ATTEMPTS AND RESUMED NORMALLY HOWEVER, THE FAILURE RECURRED FIVE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 25,640.