VEHICLE STALLS WHILE DRIVING IT, HAS HAPPENED 5 TIMES IN THE LAST 6 MONTHS, FORD SERVICE CAN NOT DIAGNOSE. *TR
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
IN THE MIDDLE OF DRIVING NORMALLY THE ENGINE SLOWS RPM ALMOST TO A STALL THEN WOULD NOT DO ANY THING WHEN THE GAS PEDAL WAS PRESSED. AFTER PULLING OVER I SHUT OFF THE CAR AND TURNED IT BACK ON AND IT DROVE FINE FOR ABOUT 20 MILES. THEN WHILE SLOWING DOWN TO A REDLIGHT IT DID THE SAME THING. SO I TURNED IT OFF AND ON AND IT WAS FINE AGAIN. I DROVE IT HOME AND NOW ITS SITTING IN THE DRIVEWAY. AFTER LOOKING ONLINE IT SEEMS THAT IT IS PROBABLY THE THROTTLE BODY. IM GOING TO REPLACE THAT AND SEE WHAT HAPPENS. *TR
DRIVING 45 MPH AND VEHICLE LOST POWER, THE WRENCH DASH WARNING LIGHT CAME ON, PULLED OVER SHUT IT OFF AND IT WAS ROUGH TO START BUT IT DID, AND RAN OK. A WEEK LATER DID IT AGAIN GOING ABOUT 25 MPH. AS OTHERS HAVE MENTIONED SCANNER SHOWS NO CODES. FORTUNATELY FOR US THE ISSUES HAVE HAPPENED ON LOW VOLUME ROADWAYS, NOT HIGH SPEED, HIGH TRAFFIC LIKE SOME UNLUCKY FOLKS. LOCAL DEALER CALLED FORD AND IT IS NOT COVERED UNDER THE POWER TRAIN, WE HAVE 35K MILES BUT 45 MONTHS. HOPEFULLY FORD WILL STAND UP AND DO A RECALL WITHOUT WAITING FOR THE DEATHS TO MULTIPLY LIKE GM! *TR
ON MY WAY TO WORK ON 787 IN RUSH HOUR TRAFFIC 7:30 IN THE MORNING , WAS ABOUT TO GET OFF OF 787 TO GET ON I90 ALL OF THE SUDDEN I LOST FULL POWER OF THE GAS, PULLED OVER AS SOON AS I COULD WITH ALL THE TRAFFIC . THE SYMBOL CAME UP ON THE SCREEN THE WRENCH LOOKING PICTURE. I SHUT MY CAR OFF. CALLED MY HUSBAND AND HOPING I WOULDN'T GET HIT WITH PEOPLE DOING 60 PLUS RIGHT PASSED ME. AFTER 10 MIN I STARTED MY CAR BACK UP AND HOPING I CAN ACCELERATE BACK ONTO 787. FINALLY GOT TO WORK. FORD REALLY NEEDS TO TAKE CARE OF THIS ISSUE WITH ALL THE COMPLAINTS I HAVE SEEN!!!! *TR
DOOR AJAR LIGHTS CONSTANTLY ON SAYING DOORS ARE OPEN. LIGHTS STAY ON BECAUSE IT THINKS DOORS ARE OPEN. CANNOT LOCK FROM KEYLESS ENTRY PAD. THIS HAPPENED ABOUT A YEAR AGO NOT SURE OF DATE THAT'S WHY I DIDN'T LIST. IT IS DRIVERS DOOR AGAIN AND REAR PASSENGER DOOR. TWO AT A TIME! REAR DOOR IS HARDLY USED. VERY DISGUSTING AND COSTLY REPAIRS AGAIN . *TR
DRIVING ON THE ROAD AND MAKING A RIGHT TURN, THE VEHICLE LOST ACCELERATOR RESPONSE. HAD TO COAST OF THE ROAD IN A VERY BUSY INTERSECTION. THE CHECK ENGINE LIGHT AND THE WRENCH LIGHT ON DASH LIT UP. TURNED THE CAR OFF AND ON 3 TIMES AND THEN I COULD DRIVE LIKE NOTHING HAPPENED AND THE DASH LIGHTS WENT OFF. IT HAPPENED AGAIN A WEEK LATER ON THE HIGHWAY AT 65 MPH. I WAS ON TH ELEFT LANE AND THERE WAS NO SHOULDER SO I HAD TO COAST THRU THREEE LANES TO THE RIGHT SHOULDER. AGAIN, TURNED CAR ON OF SEVERAL TIMES UNTIL REGAINED ACCELERATOR RESPONSE. WHEN I REACHED MY DESTINATION I LOCATED AN OBDII SCANNER ANDD THE P2111 CODE CAME UP. THIS IS THE SAME ISSUE AS THE FORD ESCAPE THAT WAS ISSUED AN EXTENDED WARRANTY. INVESTIGATING THRU THE INTERNET THERE ARE MANY COMPLAINTS OF THE SAME ISSUE ON THE FORD EDGE. WHY IS IT FORD NOT ACKNOWLEDGING THE ISSUE AND DO THE SAME AS FOR THE ESCAPE VEHICLES? *TR
WE WERE TRAVELING ON A HIGHWAY WHEN ALL OF A SUDDEN WE LOST "POWER" BUT IT WAS ONLY THE ABILITY TO GO. THERE WAS ENOUGH TRAFFIC AND LACK OF SPEED TO PROHIBIT FROM MOVING ALL THE WAY OVER TO THE SHOULDER. WE MADE IT TO THE SLOWEST LANE (FURTHEST RIGHT HAND LANE). THE ONLY THING THAT SAVED US FROM BEING REAR ENDED WAS THERE WAS A SHERIFF NEAR BY AND SAW US BROKE DOWN STRANDED AND HE HELPED DIRECT TRAFFIC AROUND US FOR OUR SAFETY. WE WERE IN AN UNPOPULATED AREA AND HAD NO RESOURCES FOR SOME ONE TO COME GET US OR KNOW WHICH TOWING COMPANY COULD HELP US, ALONG WITH KNOWING A TRUSTED MECHANIC OUT WHERE WE WERE. MY CAR IS LESS THAN 4 YEARS OLD, THIS SHOULD NOT BE HAPPENING. WHEN WE FINALLY MADE IT HOME OUT OF SHEER LUCK, WE DID LOTS OF RESEARCH ON WHAT THE PROBLEM COULD BE AND FOUND MILLIONS HAD THE SAME PROBLEM WITH THEIR FORDS. I LOVE THE COMPANY BUT I NEVER END BEEN SO STRESSED OUT AND SCARED FOR MY CHILDREN'S SAFETY. I BOUGHT THIS VEHICLE TO BE SAFE AND IT HAD FAILED ME. LIKE I SAID, I COULD BE MARKING THIS FORM DIFFERENTLY IF THE OFFICER DIDN'T PROTECT US. THE PART WAS NOT CHEAP ALONG WITH THE LABOR. WITH SO MANY OTHER PEOPLE BREAKING DOWN FOR THE SAME REASON, I AM SHOCKED AND APPALLED THAT THERE HASN'T BEEN A RECALL FOR THIS YET. I URGE YOU TO CHANGE THAT AND KEEP THE ROADS SAFE FOR ALL DRIVERS. SINCE THE AFFECTED PART DOESN'T HAVE MY SPECIFIC PART, IT WAS THE THROTTLE BODY AND EVEN MY MECHANICS SAID FORD HAS NEVER HAD A GOOD ONE. WISH I WOULD OF KNOW THAT BEFORE PURCHASING MY
DRIVING GETTING READY TO MAKE A TURN, VEHICLE COMPLETELY STALLED OUT, DIDN'T TURN OFF BUT I LOST POWER. HAD NO ABILITY TO ACCELERATE. IMMEDIATELY PUT ON HAZARD LIGHTS, PUT INTO PARK AND TURNED CAR OFF. TURNED CAR BACK ON AND PRECEDED WITH FEAR AND CAUTION. I HAD A SIMILAR INCIDENT AT ABOUT14000 MILES WHEN I TOOK IT IN FOR SERVICE THEY SAID NOTHING WAS WRONG. I'M AFRAID TO DRIVE TO WORK IN THE MORNING, IF THIS HAPPENS DURING RUSH HOUR SOMEONE MAY BE INJURED OR WORST. I USUALLY HAVE MY GRAND DAUGHTER WITH ME. *JS
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE DEALER STATED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 44,200.
2ND INCIDENT IN 3 WEEKS. FIRST INCIDENT, WAS TRAVELING AT 70 MPH ON A HIGHWAY AND SECOND WAS AT 50 MPH ON A REGIONAL ROUTE. WHILE IN DRIVE, WITHOUT WARNING, AWD OFF APPEARS FOLLOWED BY THE WRENCH ICON INDICATING SERVICE IS NEEDED IMMEDIATELY. THE CAR LOSES ITS ABILITY TO ACCELERATE. ENGINE, BRAKES, RADIO, AC ALL STILL WORK, THE ONLY ISSUE IS AN INABILITY TO ACCELERATE AT ALL SO THE CAR BASICALLY IS IN NEUTRAL AND STARTS LOSING SPEED IMMEDIATELY. HAD TO PUT ON EMERGENCY BLINKERS BOTH TIMES, COAST ACROSS BUSY HIGHWAY LANES TO THE EMERGENCY LANE. TURNED THE CAR OFF AND THEN BACK ON AND IT WAS AS IF NOTHING HAPPENED. THIS ISSUE NEEDS TO BE ADDRESSED IMMEDIATELY AS IT COULD BE POTENTIALLY LIFE THREATENING (THINK IF YOU WERE CROSSING AN INTERSECTION, NEEDED TO SPEED UP TO GET OUT OF THE WAY OF SOMETHING OR WERE ON TRAIN TRACKS). AFTER THE FIRST INCIDENT, I BROUGHT IT TO THE DEALER WHO RAN A DIAGNOSTIC AND FOUND NOTHING WRONG WITH THE CAR. I AM BRINGING IT TO A SEPARATE DEALER AFTER EXPERIENCING THIS ISSUE A SECOND TIME. OTHER ISSUES THAT REFERENCE SIMILAR EXPERIENCE CITE A FAULTY THROTTLE BODY WITH ERROR CODE P21111. THIS SHOULD BE RECALLED IMMEDIATELY. *TR
AT FIRST, ABOUT A WEEK OR SO AGO, DOOR LOCK SENSOR INDICATED RIGHT FRONT DOOR NOT CLOSED. WARNING APPEARED ON DASH. AUTOMATIC LOCKING AT 10 MPH OK HAPPENED FOR A WHILE, BUT WITHIN PAST FEW DAYS, AUTO LOCK DOES NOT HAPPEN. IN FACT, IF DOOR LOCKED MANUALLY AFTER STARTING, ALL DOORS AUTOMATICALLY UNLOCK WITHIN SECONDS--WHETHER VEHICLE PARKED OR IN MOTION (WITH IGNITION ON). IN SHORT, LOCKING DOORS IS NOT POSSIBLE AND ALL DOORS ARE UNLOCKED WHILE DRIVING. LOCKING DOORS IS ONLY POSSIBLE WHEN VEHICLE IS PARKED AND MOTOR IS OFF. *TR
SECOND INCIDENT IN 3 WEEKS. WHILE DRIVING, AWD OFF LIGHT APPEARS WHILE THE CAR IS IN DRIVE. ANY ATTEMPT TO ACCELERATE FAILS AND I HAD TO DRIFT THROUGH TRAFFIC TO THE SIDE OF THE ROAD. TURNING THE CAR OFF AND ON SEEMS TO TEMPORARILY SOLVE THE ISSUE. BROUGHT IT TO A FORD DEALER DURING FIRST INCIDENT AND THEY RAN A DIAGNOSTIC BUT NOTHING CAME UP. THIS ISSUE IS DANGEROUS AND POTENTIALLY LIFE THREATENING. *TR
WHILE DRIVING ON THE EXPRESSWAY, I LOST POWER, A WRENCH LIGHT CAME ON THE DASH AND THE ENGINE CHUGGED. I PULLED OFF AT THE CLOSEST EXIT, FEARING THE CAR WOULD TOTALLY STOP. *TR
THE DOOR AJAR COMES ON & DOORS WILL NOT LOCK. DOME LIGHTS STAY ON LONGER. THIS HAPPENS DAILY!!!!! *TR
DRIVER DOOR LATCH REPORTS DOOR AJAR WHEN DOOR IS CLOSED. THIS PREVENTS DOORS FROM BEING LOCKED WHILE MOVING. THIS CAUSES DOME LIGHTS TO STAY ON AFTER PARKED AND INABILITY TO USE TOUCH LOCK FEATURES. *TR
WHILE DRIVING MY WIFE'S 2011 EDGE, WHEN APPLYING BRAKES HEARD A VACUUM LEAK IN THE FLOOR BOARD AREA AND THE BRAKES WERE NONE RESPONSIVE. INCREASED PRESSURE ON THE PEDDLE AND BRAKES LOCKED WITH A JOLT. THESE SEEMS TO BE A COMMON ISSUE WITH THE EDGE. PLEASE REVIEW COMPLAINS AND ISSUE A WARNING TO DRIVERS OF THIS VEHICLE OR ISSUE A FIX TO THE PROBLEM. *TR
DRIVING 43MPH, MY VEHICLE STALLED WHILE DRIVING. THE AWD OFF AND WRENCH ICON INDICATORS APPEARED ON THE DASHBOARD. I HAD TO SWERVE ONTO THE MEDIAN TO AVOID BEING REAR-ENDED. THIS HAPPENED AGAIN ON JUNE 16, 17, 24 & 25. THIS HAS HAPPENED AT VARYING SPEEDS, FASTER AND SLOWER THAN THE FIRST INCIDENT. IT ENDED UP BEING THE THROTTLE BODY, AND CONVENIENTLY JUST 4000 MILES PAST THE WARRANTY EXPIRATION. I WAS TOLD BY TWO SEPARATE MECHANICS THAT THIS IS SOMETHING THEY'VE SEEN MANY TIMES, AND IF IT WERE ONE OF TWO OTHER FORD MODELS, IT WOULD BE COVERED UNDER THE EXTENDED WARRANTY PLAN BY FORD. IT IS THE SAME PART IN ALL VEHICLES, BUT ONLY COVERED IN CERTAIN MODELS? THIS FAULTY PART IS PUTTING PEOPLE'S LIVES AT RISK, OR AT MINIMUM PUTTING THEM IN UNNECESSARY DANGER OF AN ACCIDENT AND RESULTING FINANCIAL DAMAGES THAT FOLLOW. IF IT'S A KNOWN ISSUE WITH THE PART, WHY IS THIS ALLOWED TO CONTINUE? AND WHY ARE ONLY CERTAIN MODELS COVERED? $600 LATER AND I DON'T TRUST THAT MY PROBLEM IS SOLVED. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD INDICATE THAT THE DOOR WAS OPEN WHEN IT WAS ACTUALLY CLOSED. THE AUTOMATIC DOOR LOCK SYSTEM FAILED TO ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND CURRENT MILEAGE WAS 47,000.
VEHICLE FAILED ANNUAL SAFETY INSPECTION AT APPROXIMATELY 40K MILES. DEALER EXPLAINED THAT FRONT TIE ROD ENDS HAD FAILED AND NEEDED REPLACEMENT. MADE AN APPOINTMENT FOR SERVICE. UPON RETURNING FOR SERVICE ON THE SCHEDULED DATE AT APPROXIMATELY 45K MILES, DEALER DISCOVERED LEAK IN FRONT RACK AND PINION ASSEMBLY AND EXPLAINED ENTIRE FRONT RACK AND PINION ASSEMBLY NEEDS REPLACEMENT. AS OF THIS REPORT, THE VEHICLE IS STILL WITH THE LOCAL DEALERSHIP'S SERVICE DEPARTMENT. THE PART TO BE REPLACED IS ON BACK-ORDER. AFTER QUICK INTERNET SEARCH, DISCOVERED INSTANCES OF SAME PROBLEM IN STEERING & SUSPENSION WITH OTHER 2011 FORD EDGE AND 2011 LINCOLN MDX AWD VEHICLES. THIS IS A SAFETY ISSUE IN ADDITION TO BEING EXTREMELY COSTLY IN A RELATIVELY NEW VEHICLE FOR MYSELF AND OTHER VEHICLE OWNERS. THIS SHOULD BE INVESTIGATED. THANKS FOR YOUR TIME. *TR
DRIVER DOOR SAYS IT'S OPEN WHEN IT'S NOT. *TR
THE DOOR LATCH SENSOR SAYS DOOR IS AJAR. DOORS CAN NOT LOCK, AND DOME LIGHT STAYS ON. FORD REFUSES TO ACKNOWLEDGE THE ISSUE, HOWEVER THIS PROBLEM IS COMMON PLACE. *TR
THIS FIRST HAPPENED THE DAY AFTER HAVING THE CAR SERVICED AT A FORD DEALERSHIP. MY WIFE SAID SHE GOT IN THE CAR, SHUT THE DOOR AS USUAL AND STARTED THE ENGINE. IMMEDIATELY, THE DOOR AJAR WARNING LIGHT CAME ON SHOWING THE DRIVER'S DOOR BEING AJAR. SHE OPENED & CLOSED THE DOOR NUMEROUS TIMES, AND FINALLY THE WARNING LIGHT WENT OFF. A WEEK LATER, THIS IS STILL HAPPENING AT VARIOUS TIMES WITH NO RHYME OR REASON. ALSO, WHEN EXITING THE CAR AND ATTEMPTING TO LOCK THE DOOR BY USING THE SWIPING MOTION ON THE DOOR HANDLE, WHICH HAS WORKED LIKE A CHARM SINCE WE DROVE IT OFF THE DEALERSHIP LOT IN SEPTEMBER 2010, THE DOOR DOES NOT LOCK, NOR DOES PRESSING THE LAST TWO BUTTONS ON THE KEYLESS ENTRY PAD. ONCE AGAIN, OPEN THE DOOR - SHUT THE DOOR ONE OR MORE TIMES, AND IT WORKS. LOOKING AT SEVERAL OTHERS THAT HAVE TAKEN THE TIME TO LOOK-UP HOW TO POST A COMPLAINT ON THIS SITE, I WOULD THINK IT WOULD BE TIME FOR FORD TO STEP-UP TO THE PLATE AND OFFER A FREE FIX TO THOSE WITH THIS PROBLEM. WHILE THIS MAY NOT WARRANT A FULL RECALL, I THINK IT IS ENOUGH OF AN ISSUE FOR FORD TO ADDRESS BY REPLACING THE DEFECTIVE SENSOR AND NOT JUST A "CLEANING" THAT IS ONLY A TEMPORARY FIX. *TR
I WAS DRIVING AND MY THROTTLE WENT AWAY COMPLETELY WITH NO WARNING. I WAS IN THE MIDDLE OF A BUSY INTERSECTION WITH MY 1 YEAR OLD DAUGHTER IN THE CAR. I PUT MY FLASHERS ON AND DRIFTED BACKWARDS TRYING TO GET OFF THE ROAD AND HURRIED TO GET MY DAUGHTER OUT OF THE CAR IN CASE WE WERE HIT. AFTER A MECHANIC SCANNED IT HE SAID THE THROTTLE BODY WAS BAD. AFTER SOME RESEARCH I DISCOVERED THAT FORD KNOWS THIS IS A PROBLEM BUT HAVE ONLY COVERED IT THROUGH EXTENDED WARRANTY FOR CERTAIN MODELS AND NOT THE EDGE AND THE PART IS $500. I DO NOT HAVE THIS KIND OF MONEY AND ITS A FAULTY PART THROUGH NO FAULT OF MY OWN. I HAVE 2 KIDS AND THIS IS MY ONLY VEHICLE. I NEED FORD TO COVER THIS REPAIR. *TR
DRIVER'S DOOR LATCH REPORTS DOOR IS AJAR, WHICH PREVENTS CAR FROM LOCKING DOORS WHEN CAR IS MOVING. OTHER SIDE EFFECTS - CAN'T USE TOUCH-LOCK FEATURES, LIGHTS ARE STAYING ON AFTER CAR IS LOCKED ETC. *TR
WHILE ACCELERATING FROM A RED LIGHT, MY 2011 FORD EDGE BECAME UNRESPONSIVE AND WOULD NOT ACCELERATE, AS IF GOING LIMP. CAR THEN RODE ROUGH AND SPUTTERED AS WE PULLED OVER ON THE SIDE OF THE ROAD. AFTER TURNING OFF THE ENGINE I RESTARTED THE CAR AND ALL WAS FINE. I HAD IT TOWED TO THE DEALERSHIP WHO DIAGNOSED THE PROBLEM AS A FAULTY THROTTLE BODY. *JS
I HAVE HAD THE VEHICLE FOR 6 MONTHS, IN APRIL 2014 THE FIRST INCIDENT OCCURRED WHEN THE CAR OVERHEATED ON 3 DIFFERENT OCCASIONS AND EMPTIED ALL THE ANTIFREEZE ON THE THIRD TIME. BROUGHT THE CAR TO THE DEALER, DEALER FOUND NO ERROR CODES AND LET THE VEHICLE RUN FOR 4 HRS WITH THE A/C ON AND FOUND NOTHING TO BE WRONG. A FEW WEEKS LATER I WAS DRIVING DOWN THE ROAD AND THE CAR JUST SHUT DOWN, LUCKILY I WAS DRIVING IN A CONSTRUCTION ZONE AND WAS ONLY GOING ABOUT 35 MPH. I WAS ABLE TO COAST TO THE SIDE OF THE ROAD AND LET THE CAR SIT FOR A FEW MINUTES. RESTARTED CAR AND CONTINUED HOME. ALSO, THE CAR HAS DIED WHILE 5 MORE TIMES SINCE THEN WHILE SITTING IN A DRIVE THROUGH FOR A FEW MINUTES. AND FINALLY YESTERDAY, THE CAR JUST STOPPED 4 TIMES WITHIN A 2 MILE PERIOD. VERY FRUSTRATED AND AFRAID THAT THIS WILL HAPPEN WHEN I AM TRAVELING ON THE HIGHWAY AND POSSIBLE GET REAR ENDED OR KILLED. *JS
AS MANY HAVE STATED, DROVE ABOUT 1/2 HOUR DOWNTOWN AND DROPPED OFF WIFE AND WAS ON MY WAY BACK HOME (DID NOT TURN CAR OFF EVEN AT THE DROPOFF). STILL DOWNTOWN DRIVING ABOUT 35 MPH AND LOST ALL ACCELERATION. CAR JUST BEGAN TO DECELERATE. STILL HAD POWER TO THE STEERING AND BREAKS, RADIO, DASH, ETC.. JUST COULD NOT ACCELERATE. PULLED OFF TO SIDE AND ENGINE WAS A BIT ROUGH. TURNED OFF CAR AND RESTARTED. ALL WAS FINE. TOOK INTO FORD DEALERSHIP A FEW DAYS LATER. ORIGINALLY THEY SAID IT WAS A STEERING ANGLE SENSOR MODULE AT A PRETTY HEFTY PRICE. I SUGGESTED THAT I'LL WAIT UNTIL IT HAPPENS AGAIN (IF IT DOES) WHERE WE CAN GET AN ALARM CODE FROM IT. THEY DID THE REST OF THE REGULAR MAINTENANCE AND THEN WHEN THE GUY TOOK IT OUT FOR TEST DRIVE IT HAPPENED TO HIM. ERROR CODE P21111 - FAULTY THROTTLE BODY. IT IS ON ORDER BUT NOT UNDER WARRANTY EVEN THOUGH I'M JUST UNDER THE 60,000 MILES AND NOT EVEN 4 YEARS OLD YET. *TR
DRIVER DOOR AJAR LIGHT COMES ON WHEN DOOR IS CLOSED AS WELL AS WHILE VEHICLE IS MOVING. INTERIOR AS WELL AS PUDDLE LIGHTS COME ON. FREQUENT SLAMMING IF DOOR TO TRIGGER SENSOR DOES NOT WORK. UNABLE TO TURN LIGHTS OFF. PROHIBITS DOORS FROM LOCKING WHILE VEHICLE IS IN MOTION. SERIOUS SAFETY CONCERN. *TR
WHILE DRIVING DOWN THE FREEWAY IN THE LEFT LANE AT 70 MPH DURING RUSH HOUR TRAFFIC MY FORD EDGE WENT LIMP AND NO LONGER HAD ACCELERATION. I HAD TO SAFELY MANEUVER MYSELF OFF THE FREEWAY WHILE THE VEHICLE WAS DECREASING IN SPEED, SHUT THE CAR OFF AND SIT FOR A MINUTE BEFORE RESTARTING THE CAR AND SAFELY GETTING MYSELF BACK ON THE FREEWAY AND ON MY WAY. THIS HAS HAPPENED NUMEROUS TIMES WHILE DRIVING THIS VEHICLE. AFTER DOING RESEARCH ON THE INTERNET, I FOUND MULTIPLE (HUNDREDS) COMPLAINTS FROM OTHER EDGE AND OTHER FORD MODEL OWNERS EXPERIENCING THE SAME ISSUE. I TOOK MY EDGE TO THE FORD DEALER WHERE THEY CONFIRMED THE THROTTLE BODY NEEDED TO BE REPLACED. I CONTACTED FORD CUSTOMER CARE TO SEE IF THIS WOULD BE COVERED UNDER MY POWER TRAIN WARRANTY, IT WAS NOT. I PAID OUT OF POCKET TO HAVE THIS ISSUE FIXED. FORD HAS SINCE EXTENDED THE WARRANTY ON THE THROTTLE BODY FOR ESCAPES AND FUSIONS DUE TO THOSE MODELS EXPERIENCING THE SAME SYMPTOMS, BUT HAVE YET TO INCLUDE THE EDGE. FORD HAS NOW SENT ESCAPE AND FUSION OWNERS ANOTHER LETTER REGARDING THE ISSUE ELUDING THAT MORE WORK IS NEEDED. AGAIN, THE EDGE HAS YET TO BE INCLUDED IN ANY OF THIS. I WOULD LIKE FORD TO BE HELD RESPONSIBLE FOR THIS, ESPECIALLY SINCE THEY HAVE ALREADY ACKNOWLEDGED OTHER FORD MODELS HAVE THE SAME ISSUE. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE TRAVELING VARIOUS SPEEDS, THE VEHICLE BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000 AND THE CURRENT MILEAGE WAS 37,000.
VEHICLE DISPLAYS DRIVER SIDE DOOR AJAR. NO MATTER WHAT YOU DO TO CLOSE THE DOOR, IT WONT TURN OFF. IT DOESN'T ALLOW THE DOORS TO BE LOCKED WHEN DRIVING AND THE ALARM TO GO OFF CONSTANTLY. THIS IN EFFECT CAUSES YOU TO GET A COSTUMED TO YOUR ALARM GOING OFF AND NOT REALLY KNOWING WHEN IT IS LEGITIMATE. ALSO IF ANOTHER DOOR IS AJAR YOU CAN GET SO USED TO SEEING THE "DRIVER DOOR AJAR" LIGHT THAT IT CAN BE CONFUSED FOR ANY OTHER DOOR. INCLUDING A REAR DOOR WITH CHILDREN PASSENGERS. I'VE READ HUNDREDS OF THE SAME COMPLAINT. FORD NEEDS TO ISSUE A RECALL. *TR
THE CAR IS SPORADICALLY NOT DETECTING THE DRIVER'S SIDE DOOR BEING CLOSED. THIS ENGAGES THE "DOOR AJAR" INDICATOR WHICH IS LINKED WITH THE LATCHING MECHANISM WHICH IS LINKED TO THE LOCKING FEATURES. THIS HAPPENS DAILY AND THE DOOR NEEDS TO BE FREQUENTLY OPENED AND CLOSED TO ATTEMPT TO GET THE SENSOR TO RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED (WHICH IT IS). PERIODICALLY, THE INDICATOR WILL NOT CLEAR WHICH MAKES THE VEHICLE UNLOCKABLE WHILE DRIVING AS IT HAS THE AUTOMATIC LOCK FEATURE AT 10-12 MPH. EVEN WHEN MANUALLY LOCKING THE DOORS WHILE DRIVING WITH THIS "DOOR AJAR" INDICATOR ACTIVATED, THE DOORS WILL UNLOCK THEMSELVES BECAUSE IT BELIEVES THE DOOR IS OPEN. WHEN PARKED AND WHEN THIS HAPPENS, YOU CAN ONLY MANUALLY (FINGERS OR KEY FOB) LOCK THE VEHICLE BUT THE FACTORY ALARM SYSTEM WILL NOT ACTIVATE AS IT THINKS THE DOOR IS OPEN. THIS IS AN UNSAFE CONDITION AND NEEDS TO BE RECALLED. *TR
WHILE DRIVING ON THE HIGHWAY, MY FORD EDGE LOST ACCELERATION. THE ENGINE REMAINED IDLING BUT WOULD NOT ACCELERATE. I HAD TO COAST OVER TO THE SIDE OF THE ROAD, TURN THE ENGINE OFF AND RESTART. IT WOULD RUN FINE FOR A FEW MILES THEN REPEAT. I MANAGED TO GET IT TO A FORD DEALER WHO SAID IT WAS A VERY COMMON PROBLEM WITH THE THROTTLE BODY AND IT NEEDED TO BE REPLACED BUT WAS NOT COVERED BY MY WARRANTY. $610 LATER AND MANY HOURS LOST FROM WORK, I AM A VERY UNHAPPY FORD OWNER. HAVING RESEARCHED THIS PROBLEM ON LINE, I AM FINDING IT IS A COMMON PROBLEM WITH THE FORD ESCAPE AND NOW BECOMING MORE COMMON WITH THE EDGE. *TR
DRIVER DOOR-OPEN SENSOR DOES NOT SHOW THE DOOR CLOSED WHEN IT IS LATCHED PROPERLY. LOCKS WILL NOT ENGAGE SO VEHICLE IS NOT SECURED WHEN DRIVING. INTERIOR LIGHT STAYS ON FOR A PERIOD MAKING IT UNSAFE TO DRIVE AT NIGHT UNTIL THE LIGHT GOES OFF IN ABOUT 20 SECONDS. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED WHILE DRIVING THE VEHICLE SUDDENLY STALLED. WHEN THE FAILURE OCCURRED, THE POWER TRAIN MALFUNCTIONED AND THE POWER SENSOR LIGHT ILLUMINATED. THE CONTACT INDICATED THAT THE DEFECT OCCURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE THROTTLE BODY WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 46,320.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED AFTER THE AWD FAILURE LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE DIAGNOSED THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 46,290.
MY WIFE WAS DRIVING HER 2011 FORD EDGE ON THE HIGHWAY AT 60 MPH WITH ME AND ANOTHER PASSENGER WHEN ALL OF A SUDDEN THE CAR BEGAN TO DECELERATE VERY QUICKLY. MY WIFE SHOUTED THAT THE VEHICLE WOULD NOT RESPOND WHEN SHE APPLIED THE ACCELERATOR PEDAL. WE WERE IN FULL TRAFFIC AS CARS SPED BESIDE US AND CAME UP QUICKLY BEHIND US SLAMMING ON THEIR BRAKES TO AVOID HITTING US. I TURNED ON THE HAZARD LIGHTS AND TOLD HER TO TRY TO COAST OVER TO THE SHOULDER BECAUSE THE VEHICLE WOULD STILL NOT RESPOND. SHE HAD TO CUT OFF SEVERAL OTHER VEHICLES TO MAKE IT OVER TO THE SHOULDER BUT LUCKILY NO ACCIDENT OCCURRED. WHEN WE STOPPED, SHE AGAIN TRIED TO APPLY THE ACCELERATOR BUT STILL NO RESPONSE. SHE PUT THE CAR IN PARK AND TURNED OFF THE VEHICLE. SHE WAITED A FEW SECONDS AND STARTED THE CAR AND PUT IT BACK IN DRIVE. THE CAR FINALLY RESPONDED AND WE WERE ABLE TO MAKE IT HOME WITHOUT FURTHER INCIDENT. THIS WAS A VERY, VERY SCARY AND DANGEROUS SITUATION. THIS CAR IS WELL MAINTAINED AND ONLY HAD 51,000 MILES. WHEN THIS WAS HAPPENING, IT REMINDED ME OF THE TOYOTA INCIDENTS BUT INSTEAD OF ACCELERATING UNCONTROLLABLY ON THE HIGHWAY, WE DECELERATED UNCONTROLLABLY. I HOPE FORD LOOKS INTO THIS SITUATION MORE CLOSELY. *TR
DOOR AJAR LIGHT STAYS ON WHEN DOORS ARE CLOSED. DOORS WONT LOCK WHILE DRIVING. HAZARD WHEN CHILDREN ARE IN THE VEHICLE. SLAMMING DOOR 10 TIMES WONT HELP. HAVE TO MANUALLY LOCK DOOR WHEN EXITING CAR. ALARM WONT WORK IF DOOR WONT LOCK. *TR
DOOR SENSOR REPLACED ONCE BECAUSE OF BAD SENSOR. ABOUT 4 MONTHS AGO IT STATED DOING IT AGAIN. THE DOOR AJAR LIGHT COMES ON AND THE DOORS WONT LOOK. CAN CLOSE THE DOOR 3 TO 6 TIMES BEFORE IT WILL GO OFF. CAN BE DRIVING AND THE SENSOR WILL COME ON AND THE DOORS UNLOCK. GREAT FOR SAFETY, I HAVE 2 FORD EDGES BOTH 2011 & BOTH CARS ARE DOING THE SAME THING. *TR
THE DRIVERS DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE DOORS ARE UNABLE TO LOCK. SOMETIMES THE LIGHT WILL GO OFF WHILE DRIVING AND THE DOORS WILL LOCK, BUT SOMETIMES IT WILL COME BACK ON AND THE DOORS WILL UNLOCK AGAIN. *TR
DRIVERS SEAT ROCKS BACK AND FORTH DURING ACCELERATING AND DECELERATING AT SPEEDS. CREATES AN UNEXPECTED ACTION THAT CAUSES DISORENTATION DURING DRIVING. CAN CAUSE AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT MENTIONED THAT OCCASIONALLY THE DRIVERS DOOR WAS ABLE TO BE LOCKED HOWEVER THE DOOR UNLOCKED INDEPENDENTLY WHEN THE VEHICLE WAS IN MOTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 47,000 AND THE APPROXIMATE CURRENT MILEAGE WAS 65,000.
DOOR AJAR LIGHT WILL NOT GO OFF FOR DRIVER DOOR. DOOR IS CLOSED. DOORS WILL NOT LOCK WHEN MOVING. I HAVE KIDS THAT COULD OPEN THE DOOR WHILE MOVING (AND YES I COULD USE THE CHILD LOCKS, BUT I DO NOT IN CASE OF A WRECK). THIS ALSO LEAVES THE INTERIOR LIGHTS AND EXTERIOR LIGHTS ON FOR 10 OR SO MINUTES AFTER THE CAR IS TURNED OFF, WHICH WILL DRAIN THE BATTERY. THIS SEEMS TO BE A HUGE ISSUE WITH FORD DOOR LATCHES FOR MANY YEARS NOW AND NEEDS TO BE FIXED. *TR
DOOR IS AJAR WARNING DOES NOT CLEAR EVEN AFTER REPEATED CLOSING OF DOORS. THIS CAUSES INTERIOR LIGHTS TO STAY ON AND DOORS NOT TO AUTOMATICALLY LOCK WHEN DRIVING. *TR
AFTER CLOSING THE DRIVER'S SIDE DOOR, THE IN DASH COMPUTER SAYS THE DOOR IS STILL AJAR AND THE DOME LIGHT WILL NOT TURN OFF. *TR
VEHICLE DOES NOT RECOGNIZE THAT THE DRIVER SIDE DOOR IS CLOSED. THE DOOR AJAR LIGHT STAYS ON, CAUSING THE INTERIOR LIGHT TO STAY ON, AND PREVENTING THE DOORS FROM LOCKING WHILE TRAVELING. THE DEALERSHIP SERVICE DEPARTMENT STATED THIS IS A COMMON PROBLEM THAT REQUIRES THE LATCH BE REPLACED. *TR
THE DOOR LATCH SWITCH IS FAULTY AND THE DOOR AJAR LIGHT WILL NOT GO OUT ON THE INSTRUMENT PANEL. APPARENTLY FORD REFUSES TO RECALL THE PRODUCT. I BELIEVE THIS COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR COULD OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *TR
DOOR AJAR STAYS ON AFTER DOOR CLOSED. *TR
THE DOOR LATCH SWITCH IS A CONSTANT PROBLEM ON MANY FORD VEHICLES AND FORD REFUSES TO RECALL THE PRODUCT. IT COULD LEAD TO A DANGEROUS SITUATION IF THE DOOR IS REALLY AJAR AND THE DOOR MAY OPEN, DRAIN THE BATTERY AND WHEN THE DOOR SWITCH IS MALFUNCTIONING, IT STATES THAT THE DOOR IS AJAR AND THE DOORS WILL NOT LOCK. *JS
ENGINE STALLED ON INTERSTATE. HAD TO PULL INTO THE EMERGENCY LANE, SHIFT TO PARK, AND RESTART. APPEARS TO BE THE SAME ISSUE THAT FORD HAS RECALLED FOR OTHER MODELS THAT USE THE SAME DEFECTIVE PART! CAR WAS TAKEN TO DEALER AFTER THIS OCCURRED, HOWEVER THE ERROR CODES DO NOT RETAIN AFTER RESTARTING. NO TROUBLE WAS FOUND, COULD NOT REPLICATE. HAVE HAD SUBSEQUENT STALLS SINCE, GOING BACK TO DEALER WEDNESDAY THIS WEEK, HOWEVER WARRANTY HAS NOW EXPIRED. *JS
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →