RE: 2011 FORD EDGE LIMITED: ON WAY TO DEALER FOR REQUESTED SERVICE/REPAIR RE: SUDDEN AND UNEXPECTED ENGINE LOSS OF POWER (STALL - 3 EPISODES WITHIN 2 WEEKS) WHILE UNDERWAY THE VEHICLE STALLED 3 ADDITIONAL TIMES. AT TIME OF STALL (LOSS OF ENGINE POWER) THE ENGINE REMAINED RUNNING; CHECK ENGINE LIGHT WAS ON; "WRENCH" SHOWED ON DASH INSTRUMENTS; ALL ELECTRICAL POWER REMAINED ON AND OPERATING. NECESSARY TO PUT HAZARD LIGHTS ON, GLIDE TO STOP OFF ROAD, PLACE TRANSMISSION LEVER IN NEUTRAL THEN IN PARK AND TURN ENGINE OFF. ON RESTART, CHECK ENGINE LIGHT WAS ON. I CALLED ADVANTAGE FORD DEALERSHIP FROM ROAD; THEY SAID OK TO PROCEED TO DEALERSHIP. THESE INCIDENTS OCCURRED IN HEAVY TRAFFIC ON US-1. NO WARNING FROM CAR RE: ENGINE RUMBLING OR OTHER BEFORE STALL. FELT IN DANGER BUT ABLE TO NAVIGATE SAFELY. INTERNET SEARCH PRIOR TO DEALER VISIT INDICATED "THROTTLE BODY" PROBLEM WITH FORD ESCAPE PRIMARILY. ONLY 1-3 COMPLAINTS RE: FORD EDGE. *TR
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
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
MY EDGE KEPT SHUTTING DOWN UNEXPECTEDLY ON DIFFERENT OCCASIONS BUT WOULD NEVER SET OF A CODE JUST TELL ME THE AWD IS SHUTTING DOWN AND WOULD HAVE NO GAS POWER TO GET OFF THE ROAD JUST HOPEFULLY I HAD ENOUGH SPEED GOING TO COAST OF TO THE SIDE OF THE ROAD. AND AFTER SHUTTING THE CAR OFF THEN TURN THE CAR BACK ON IT WOULD START AND GO AGAIN TOOK IT TO THE FORD DEALERS TO PUT IT ON THEIR DIAGNOSTIC COMPUTER AND DID NOT SHOW UP SHOWING AN UNEXPECTEDLY SHUT DOWN.MY EDGE HAD PROBABLY DONE THIS A DOZEN TIMES IN THE LAST 6MONTHS AND YESTERDAY IT DID IT 4 TIMES RIGHT IN A ROW BUT THIS TIME IT SET OF THE ENGINE LIGHT SO I COULD READ THE CODE IT PRODUCED WHICH READ THROTTLE ACTUATOR LOCKING UP SO I AM GOING TO REPLACE THE THROTTLE BODY AND SEE IF THIS CURES MY PROBLEM. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE MAP DOME LIGHTS UNEXPECTEDLY REMAINED ILLUMINATED AS THE WARNING SYMBOL INDICATED THAT THE FRONT DRIVER'S SIDE DOOR WAS AJAR. THE CONTACT STATED THAT THE DOOR WAS CLOSED AT THE TIME OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO REPLACED THE DOOR LATCH SENOR. MOST RECENT THE FRONT PASSENGER'S SIDE DOOR SENSOR WAS REPLACED BY THE DEALER. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 1,000.
I WAS DRIVING DOWN A BUSY ROAD WHEN ALL OF A SUDDEN THE VEHICLE JUST CUT OFF AND THE WRENCH LIGHT CAME UP. I PULLED OVER OUT OF THE WAY AND IT BEGAN TO SHAKE VIOLENTLY AS I CAME CLOSER TO A STOP, I THEN TURNED THE KEY TO OFF SO IT WOULD STOP SHAKING SO VIOLENTLY. I TRIED RESTARTING IT ( SOMEWHAT STRUGGLED TO RESTART BUT DID COME BACK ON). THE VEHICLE THEN WAS FINE ACTED LIKE NOTHING WAS WRONG. SINCE THEN THIS HAS HAPPEN MULTIPLE TIMES. I TOOK IT TO FORD TO DIAGNOSE THE ISSUE. MY LOCAL DEALERSHIP WHERE I PURCHASED THE EDGE SAID IT WAS THE ELECTRIC THROTTLE BODY. THEY THEN BEGAN TO TELL ME THAT THEY HAVE HAD TO REPLACE THIS ON SEVERAL VEHICLES AND FORD HAS YET TO RECALL IT. THIS IS VERY DANGEROUS AND THIS IS THE SECOND ISSUE I HAVE HAD WITH THIS VEHICLE THAT EFFECTED THE DRIVING ABILITY. THE CAR HAS YET TO BE FIXED DUE TO WAITING ON FORD'S REPLY TO MY COMPLAINT WITH THIS VEHICLE. *TR
WHILE DRIVING MY 2011 FORD EDGE ON THE HIGHWAY GOING APPROXIMATELY 65 MPH AT NIGHT MY VEHICLE ALARM SOUNDED, THE INTERIOR LIGHTS CAME ON, & THE COMPUTER SHOWED THAT MY DRIVER'S DOOR WAS AGAR. THIS WAS VERY UNNERVING & MADE IT VERY DIFFICULT TO SEE AS IT WAS DARK OUT & MY INTERIOR LIGHTS CAME ON. THIS CONTINUED TO HAPPEN ON AND OFF WHILE IN MOTION OR WHEN IDLING. IT HAS NOW BECOME AN ALMOST CONSTANT PROBLEM. I HAVE SPOKEN WITH THE FORD DEALERSHIP THAT I PURCHASED THE VEHICLE & THEY ADVISED IT IS GOING TO COST OVER $700 TO FIX. I THOUGHT I COULD LIVE WITH THE ISSUE BUT DURING THE RECENT SNOW STORM I FOUND OUT THAT BECAUSE MY CAR THINKS THE DOOR IS AGAR, MY AWD IS NOT WORKING. THIS IS INSANE; EITHER I PAY A TON OF MONEY OR POSSIBLY GET IN AN ACCIDENT! I HAVE NOTICED THAT THIS SEEMS TO BE A COMMON ISSUE. SHOULDN'T THERE BE A RECALL??? *TR
OVER THE LAST MONTH, MY VEHICLE HAS HAD STALLING ISSUES WHILE IDLING. ALL OF THE TIMES IT HAS OCCURRED WHILE MY VEHICLE IS IDLING AT A RED LIGHT AND THE VEHICLE SOUNDS LIKE THE ENGINE SHUTS OFF THEN JUMPS BACK ON. HOWEVER, ONE OF THE TIMES, MY VEHICLE COMPLETELY STALLED AND I HAD TO PUT MY VEHICLE IN PARK, TURN IT OFF THEN TURN IT BACK ON. DURING THIS TIME THE LIGHT HAD TURNED GREEN AND LUCKILY NO ONE WAS BEHIND ME. MY LOCAL FORD DEALER IS FIXING THIS ISSUE, HOWEVER, THEY ARE SAYING IT IS NOT COVERED UNDER THE FORD CERTIFIED PRE-OWNED COMPREHENSIVE LIMITED WARRANTY OR THE FORD CERTIFIED PRE-OWNED POWERTRAIN LIMITED WARRANTY. I RESEARCHED THIS ISSUE AND NOTICED OTHER FORD AND LINCOLN MODELS HAVE HAD THE SAME ISSUE AND ARE WITHIN THE SAME YEAR AS MY FORD EDGE WAS MANUFACTURED, 2011. *TR
I WAS JUST DRIVING ALONG, AND ALL OF THE SUDDEN THE 2011 FORD EDGE JUST STALLED COMPLETELY AND WOULD NOT MOVE, SO I WAS ABLE TO PULL OVER TO THE SIDE OF THE ROAD WHEN ALL OF THE SUDDEN THE WHOLE CARE BEGAN TO SHAKE VIOLENTLY. THE DISPLAY SHOWED A WRENCH AND SAID TO CHECK OWNERS MANUAL, WHICH ACCORDING TO FORDS OWNERS MANUAL MEANS POWER TRAIN PROBLEM. I WAS ABLE TO RESTART THE VEHICLE AND DRIVE IT AND IT ACTED LIKE NOTHING HAPPENED, GOT TO WORK AND PARKED. LATER THAT DAY DROVE IT ABOUT A MILE WITH NO INCIDENT. LEFT WORK AND JUST PULLED OUT OF THE LOT SAME THING HAPPENED, STALLED AND SHOOK VIOLENTLY SO I TURNED THE CAR OFF. IT STARTED WITH NO PROBLEM, WENT TO PULL BACK IN THE LOT AND IT ALL HAPPENED AGAIN. I HAD THE CAR TOWED TO MATHEW CURRIES FORD IN NOKOMIS, FL. SERVICE TECH SAYS HES NOT ABLE TO REPLICATE THE PROBLEM SO HE DOESN'T KNOW WHAT IS WRONG WITH THE VEHICLE. THERE SEEMS TO BE ALOT OF OTHER COMPLAINTS WITH THE SAME PROBLEM. THIS IS A VERY DANGEROUS SITUATION THAT CAN CAUSE SERIOUS MOTOR VEHICLE ACCIDENT, AND FORD NEEDS TO CORRECT THE ISSUE SINCE THIS SEEMS TO BE AN ONGOING ISSUE. I DON'T KNOW IF I WILL EVER BE ABLE TO FEEL SAFE DRIVING THIS VEHICLE AGAIN. I JUST BOUGHT THIS VEHICLE AND HAVE NOT EVEN MADE MY FIRST CAR PAYMENT, ITS IN THE SHOP ALREADY.. I AM NOT HAPPY!! *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT WAS UNABLE TO LOCK ANY OF THE DOORS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN REPLACED THE DRIVER'S SIDE DOOR SENSOR. THE FAILURE WAS NOT CORRECTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 19,000 AND THE CURRENT MILEAGE WAS 42,000.
SINCE THE FIRST YEAR, WHEN I LEASED IT I'VE HAD TROUBLE WITH THE VEHICLE PULLING AND ACCELERATING WHILE DRIVING. I'VE TAKEN IT TO THE DEALERSHIP MANY TIMES FOR THIS AND THEY'VE STATED NO PROBLEM, BUT THE LAST TIME I TOOK IT THEY FOUND THERE WAS A PROBLEM. UNFORTUNATELY FOR ME WHATEVER THEY DID WAS SHORT LIVED, BECAUSE IT'S BACK TO PULLING AGAIN AND THE KICKING, LIKE WHEN YOU GET REAR ENDED BY ANOTHER CAR. MY BIGGEST FEAR IS TO ONE DAY BE ON THE FREEWAY AND IT PULLS OR ACCELERATE AND CAUSES AN ACCIDENT. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 33,000.
DOOR AJAR WARNING LIGHT COMES ON AND STAYS ON, DOOR HAS TO BE REPEATEDLY OPENED AND CLOSED NUMEROUS TIMES IN ORDER TO CORRECT THIS ISSUE. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AS THE VEHICLE BEGAN TO INDEPENDENTLY DECELERATE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
DRIVER DOOR AJAR WARNING CONSTANTLY ON. REQUIRES YOU TO SLAM THE DOOR SOMETIMES UP TO TEN OR MORE TIMES BEFORE THE CAR WILL FINALLY RECOGNIZE THE DOOR IS CLOSED. INTERIOR LIGHTS WILL REMAIN ON WHICH I AM AFRAID WILL LEAD TO A DEAD BATTERY. *TR
WHILE TRAVELING AT APPROXIMATELY 30 MILES PER HOUR, THE CAR SUDDENLY STALLED, ALTHOUGH IT WOULD MOVE AT A VERY SLOW SPEED AT A ROUGH IDLE, MAYBE 1 MILE PER HOUR, NO MATTER HOW HARD THE ACCELERATOR WAS DEPRESSED. SIMULTANEOUSLY, A YELLOW WRENCH WARNING LIGHT APPEARED. I PULLED INTO A PARKING LOT AND LET THE ENGINE RUN, IT REMAINED RUNNING ROUGH AT A VERY SLOW SPEED. I CONTINUED FOR ABOUT A MINUTE, THEN SHUT THE ENGINE OFF. AFTER RESTART, THE CAR RAN NORMALLY WITH NO WARNING INDICATORS. I TOOK THE CAR TO A FORD DEALER WHERE THEY COULD NOT REPRODUCE THE PROBLEM, AND WAS TOLD THAT BECAUSE I SHUT THE CAR OFF, ANY ERROR CODES WERE CLEARED. THEY COULD ALSO NOT PERFORM A REPAIR IF THEY DID NOT KNOW THE CAUSE, ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY. WITHOUT ERROR CODES, THERE WAS NOTHING THEY COULD DO. THIS IS A SAFETY PROBLEM, I WAS FORTUNATE TO NOT BE ON THE HIGHWAY GOING 60 MILES PER HOUR. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE AUTOMATIC DOOR SYSTEM WAS DEFECTIVE AND WOULD READ THAT THE DOOR WAS OPEN WHEN IT WAS CLOSED, AND READ THAT THE DOOR WAS CLOSED WHEN IT WAS OPENED. AS A RESULT, THE AUTOMATIC DOOR LOCK SYSTEM WOULD NOT ENGAGE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 36,000. UPDATED 12/20/*CN THE DEALER REPLACED THE DOOR LATCH. UPDATED 12/16/13
WHEN DRIVING WRENCH SYMBOL COMES ON DASH . CAR LOSSES POWER .WHEN PRESS ON GAS CAR DOES NOT MOVE . RPM GAUGE GOES CRAZY (UP AND DOWN ).HAVE TO PULL OVER .SHUT CAR OFF .RESTART ENGINE. DRIVE CAR UNTIL IT LOSSES POWER AGAIN WITHOUT WARNING. VERY DANGEROUS. SOMEONE IS GOING TO DIE THIS PROBLEM NEEDS TO BE LOOK AT .IT IS GOING TO HAPPEN IN AN INTERSECTION ,ON A TURN , ON RAILROAD TRACKS .ONLY THE CAR KNOWS WHEN IT IS GOING TO LOSE POWER. *TR
1.THE WINDOW MOTOR HAS MALFUNCTIONED SINCE I BOUGHT THIS CAR AND HAS BEEN REPLACED TWICE UNDER WARRANTY BUT SAME ISSUE CONTINUES. WHEN YOU CLOSE THE DRIVER WINDOW IT AUTOMATICALLY COMES RIGHT BACK DOWN, AND TAKES MANY ATTEMPTS TO MANIPULATE THE WINDOW TO ACTUALLY CLOSE. 2.MY DOOR AJAR LIGHT INDICATOR CAME ON WHILE DOOR WAS CLOSED. IT LEAVES THE INTERIOR LIGHT ON BECAUSE OF FALSE READ INDICATOR. THAT STARTED A NUMBER OF ELECTRICAL MALFUNCTIONS, INCLUDING DOOR LOCKING ISSUES. WHILE DRIVING WITH MY 2 YEAR OLD GRANDCHILD, SHE OPENED THE DOOR BY HERSELF DURING TRAVEL BECAUSE THE DOORS WILL NOT LOCK DURING TRAVEL.(SHE WAS IN A CERTIFIED CAR SEAT, NEVERTHELESS IT WAS TERRIFYING AND IS A SAFETY ISSUE). I HAD MY VEHICLE IN FOR THIS "LATCH MALFUNCTION" IN SEPTEMBER 2013. THE PART WAS ON BACK-ORDER FOR 6 WEEKS. (THIS IS SUSPICIOUS THAT I AM NOT THE ONLY EDGE OWNER WITH THIS ISSUE). I DID CALL FORD CUSTOMER SERVICE, WHO POLITELY SAID THEY WOULD DOCUMENT MY COMPLAINT. THANKS FORD. THIS IS AN ABSOLUTE SAFETY ISSUE. I HAVE ALSO OWNED FORDS FOR MANY YEARS WITH NO PROBLEMS. THE FORD EDGE IS FLAWED BADLY, AND FORD WILL ONLY DOCUMENT YOUR COMPLAINT. THEY WILL NOT RESOLVE OR TAKE RESPONSIBILITY. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR HANDLE INSIDE OF THE DRIVER'S DOOR FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE FAILURE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE INCIDENT. THE APPROXIMATE FAILURE MILEAGE WAS 35,538. UPDATED 12-30-13 *BF
OUR 2011 AWD FORD EDGE IS HAVING AN ISSUE THAT IT RANDOMLY LOSES ACCELERATION WHILE DRIVING AND A WRENCH WARNING WILL THEN SHOW UP AS WELL AS AWD OFF WARNING SIGN, AT THE SAME TIME RPM GAUGE WILL FLUCTUATE. THE CAR WILL GO LIMP AND HESITATE UNTIL IT'S IN A SAFE AREA TO STOP THEN PUT IN PARK AND RESTART, THEN IT WILL DRIVE NORMAL UNTIL THE NEXT THE OCCURRENCE. WHICH YOU WILL NEVER KNOW WHEN. THIS HAS HAPPEN 3 TIMES WITHIN THE LAST WEEK. WE HAVE FOUND THAT IT'S BECOME A SAFETY CONCERN AND A LIFE THREATENING ISSUE THAT IT RANDOMLY BECOMES UNRESPONSIVE WHILE ON THE ROAD. FORD DEALER STATE'S THAT THERE'S NOTHING WRONG AND THAT THEIRS NO CODES ON THE VEHICLE. SINCE MY FAMILIES LIVES ARE AT RISK, WITHOUT ANY ATTEMPT TO REPAIR I'VE DONE SOME RESEARCH MYSELF. IT'S SEEMS MORE THAN OBVIOUS THAT THERE'S AN ISSUE AFTER REVIEWING JUST A FEW OF THOUSANDS AMONG THOUSANDS OF COMPLAINTS REGARDING THE SAME ISSUE THAT I'M HAVING WITH MY 2011 FORD EDGE. THIS ISSUE HAS NOT ONLY BECOME A SAFETY ISSUE IT HAS ALSO BECOME AN INCONVENIENCE TO MY SPOUSE AND FAMILY. I ASK THAT YOU FORD SERVICE TEAM MAKES EVERY ATTEMPT TO NOT PUT ANYONE'S LIFE AT RISK. WITHOUT ANY ATTEMPT THEIR WILL BE NO RELIEF OR REASSURANCE THAT I OR MY FAMILY CAN FEEL SAFE IN THIS VEHICLE. *TR
DRIVING DOWN THE ROAD, THE VEHICLE SUDDENLY LOST POWER AND THE GAS PEDAL BECAME UNRESPONSIVE. "SEE MANUAL" WARNING LIGHT WITH A WRENCH ICON CAME ON. PULLED CAR OVER, AND RESTARTED THE VEHICLE AT WHICH TIME THE CAR DROVE NORMALLY. TOOK IT TO LOCAL DEALERSHIP, WHERE THEY WERE UNABLE TO PULL THE ERROR CODE. CONTINUED DRIVING VEHICLE AND ERROR OCCURRED INTERMITTENTLY. TODAY, OCCURRED TWICE ON MY DRIVE IN TO WORK (5 MILES), THE SECOND TIME THE "CHECK ENGINE" LIGHT CAME ON. TOOK VEHICLE TO AUTOZONE, THEY PULLED A P2111 CODE. HAVING THROTTLE BODY SERVICED TOMORROW AT LOCAL REPAIR SHOP. THE LAST TIME THIS HAPPENED TODAY WAS IN AN INTERSECTION - VERY NEARLY CAUSED AN ACCIDENT. THIS THROTTLE BODY FAILURE SEEMS TO BE A COMMON ISSUE. I FIND IT VERY CURIOUS THAT THERE HAS NOT BEEN A RECALL YET AS THIS IS CLEARLY A WIDESPREAD ISSUE AND IT IS CLEARLY A SAFETY ISSUE. *TR
DRIVER'S DOOR SENSOR FAILED - CAR WON'T SENSE THAT THE DOOR IS CLOSED WHEN IT IS. *TR
WHILE DRIVING THE ALL WHEEL DRIVE SHUTS DOWN AND YOU HAVE NO POWER. I SHUT THE ENGINE OFF AND RE-START. IT WORKED FOR ABOUT 100 YARDS AND DID IT AGAIN. IT DID THIS 7 TIMES IN LESS THAN 10 MILES. IT DID NOT DO IT AGAIN FOR ABOUT 10 DAYS. THEN IT DID IT 5 TIMES IN LESS THAN 2 MILES. IT HAPPENS AT VARIOUS SPEEDS. BOTH IN MANUAL AND AUTOMATIC. THIS PAST WEEKEND IT HAPPENED ANOTHER 3 TIMES WHILE OUT OF TOWN ON A MINI-VACATION. *TR
WHILE MAKING A TURN THE VEHICLE SUDDENLY STALLED OUT WITHOUT WARNING, LUCKILY THE CAR COMING TOWARDS ME SLOWED IN TIME AND I WAS ABLE TO COAST TO THE MIDDLE LANE. CHECK ENGINE LIGHT APPEARED AND ALSO A WRENCH SYMBOL. AFTER A FEW MINUTES I RESTARTED THE CAR AND IT DID TURN ON, I WAS DRIVING WITHOUT ISSUES, WHEN GOING 45 MPH THE VEHICLE SHOOK AND AGAIN STALLED OUT. HAVING MY 1 YEAR OLD SON IN THE CAR WAS VERY FRIGHTENING, I WAS TERRIFIED I WOULD BE HIT BY ANOTHER VEHICLE AS THE EDGE SUDDENLY TURNS OFF WITH NO WARNING. BEING WE LIVE IN A SOMEWHAT RURAL AREA AND HAVING MY SON, I WAS DETERMINED TO MAKE IT HOME, WHICH THANK GOODNESS I DID SAFELY, UNFORTUNATELY AFTER STALLING OUT 2-3 MORE TIMES. MY HUSBAND TOOK THE EDGE TO THE DEALERSHIP TODAY WHICH THEY CLAIM IT IS THE THROTTLE BODY, AND SINCE WE DO NOT HAVE THE EXTENDED WARRANTY IS $800. AFTER SEEING THESE OTHER POSTS IT SEEMS THAT THERE SHOULD BE A FORD RECALL. THANKFULLY NO ONE WAS HURT, BUT IT CAN LEAD TO A FATALITY IF THE EDGE STALLS ON THE FREEWAY OR BUSY ROAD, ITS VERY SCARY. I PURCHASED A NEW CAR TO FEEL SAFE AND TO HAVE MY SON SAFE, I FEEL FAR FROM AND I WANT NOTHING BUT TO GET RID OF THIS VEHICLE. SOMETHING NEEDS TO BE DONE. VIN UNAVAILABLE AS MY CAR IS STILL AT THE DEALERSHIP. *TR
WE WENT TO GET IN THE CAR, CLOSED THE DOOR AND THE DRIVER DOOR AJAR WARNING CAME ON WITH THE DOOR CLOSED. IT DOES ON OCCASION GO OFF TEMPORARILY THEN COMES BACK ON. WAS TOLD BY DEALERSHIP THAT FORD HAS KNOWN ABOUT PROBLEM FOR ABOUT A YEAR. IF THIS IS THE CASE THERE SHOULD BE A RECALL FOR THE PART. *TR
THE DRIVERS SIDE DOOR AJAR SENSORS HAVE BEEN CAUSING PROBLEMS FOR THE PAST MONTH. THEY ARE COVERED UNDER MY WARRANTY, HOWEVER I HAVE TO PAY A $100 DEDUCTIBLE TO GET THIS FIXED. THE REPRESENTATIVE, JOHN, SAID THAT FORD HAS ISSUED A NOTICE ABOUT THEM HOWEVER NO RECALL. HE SAID THERE ARE A LARGE NUMBER OF CARS EXPERIENCING THIS ISSUE... SO I'M CONFUSED ABOUT WHY THERE IS NOT A RECALL. PLEASE HELP. THANK YOU! *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH, WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION ATTEMPTS. THE CONTACT TURNED THE ENGINE OFF AND RESTARTED THE VEHICLE, AND WAS ABLE TO DRIVE WITHOUT A FAILURE. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE THROTTLE BODY WOULD HAVE TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. *TR
WHILE DRIVING IN TRAFFIC AT APPROXIMATELY 40 MPH, THE ENGINE SUDDENLY WENT INTO SAFE MODE AND THE VEHICLE SLOWED CAUSING FOLLOWING TRAFFIC TO TAKE EVASIVE ACTION TO AVOID THE CAR. ALTHOUGH IT WAS DIFFICULT IN TRAFFIC, I WAS ABLE TO MOVE TO THE RIGHT LANE AND THEN INTO A GAS STATION PARKING LOT WITHOUT SIGNIFICANT INCIDENT. I SHUT THE ENGINE DOWN AND RESTARTED. THE WRENCH ALARM WAS GONE AND THE ENGINE RAN NORMALLY. I DROVE TO A DEALERSHIP WHERE A THROTTLE BODY ISSUE WAS DIAGNOSED. THE TOTAL FEE WAS $500 AND THE VEHICLE STILL DROVE NORMALLY. *TR
AT 44460 MILES THE ABOVE PARTS WERE REPLACED AND NOW ON SEPTEMBER 23, 2013 SOME OF THE SAME PARTS HAVE FAILED AGAIN. THE COST OF THE ORIGINAL REPAIR WAS $410.62. I BELIEVED AT THE TIME OF THE ORIGINAL REPAIR THAT ALL OR A GOOD SHARE OF THE COST SHOULD HAVE BEEN COVERED BY FORD!!! THERE DEFINITELY A PROBLEM WITH THESE BRAKES. SCRAPE, SCRAPE, SCRAPE!! THERE NEEDS TO BE A DESIGN CHANGE IN THE BRAKE PARTS. OUR OTHER CARS HAVE NOW BRAKE PROBLEMS SUCH AS THE ABOVE. FORD NEEDS TO OWN UP TO THE FACT THAT THEY HAVE A POOR DESIGN OR A POOR SELECTION OF COMPONENTS. OTHER THAN THE ABOVE, I HAVE BEEN VERY SATISFIED WITH THE EDGE
WHILE DRIVING AROUND 65MPH, THE VEHICLE SUDDENLY WENT INTO "LIMP" MODE WITH NO ABILITY TO MAINTAIN SPEED. I WAS ON A 3 LANE BRIDGE WITHOUT A SHOULDER AND IT WAS DIFFICULT TO NAVIGATE THE VEHICLE SAFELY THROUGH TRAFFIC FROM THE FAR LEFT LANE, ACROSS THE BRIDGE, AND ONTO THE UPCOMING SHOULDER. THE RED "WRENCH" LIGHT CAME ON ALONG WITH THE "AWD" LIGHT. PRESSING THE GAS PEDAL HAD NO IMPACT TO RPM'S (WHICH STAYED AROUND 700RPM). BRAKE SCREECHING FROM ANOTHER VEHICLE WAS HEARD AS MY VEHICLE COASTED ACROSS THE 2 LANES OF TRAFFIC. AFTER COMING TO A STOP, I TURNED OFF VEHICLE AND RESTARTED WITHOUT ANY WARNING LIGHTS AND VEHICLE DROVE NORMALLY. INCIDENT OCCURRED AGAIN 1 WEEK LATER IN HEAVY TRAFFIC, APROXIMATELY 65MPH. RED WRENCH LIGHT, AWD LIGHT. THIS TIME ENGINE LIGHT ALSO CAME ON. I MAINTAINED MY LANE, PUT ON MY HAZARD LIGHTS, PUT CAR IN NEUTRAL, TURN OFF IGNITION WHILE COASTING, SLIGHTLY TAPPED BRAKE TO RESTART THE CAR. VEHICLE STARTED BUT WARNING LIGHTS DID NOT RESET AND VEHICLE STILL IN LIMP MODE. WITHOUT THE ABILITY TO MAINTAIN SPEED, I COASTED TO THE SHOULDER AND CAME TO A COMPLETE STOP. TURNED OFF VEHICLE AGAIN. RESTART AND RED WRENCH LIGHT WAS OFF AND AWD LIGHT WAS OFF. ENGINE LIGHT STAYED ON. VEHICLE DROVE NORMALLY. TOOK IT TO A DEALER WHO REPLACED THE THROTTLE BODY AT MY COST. VEHICLE IS NOT SAFE WHEN SUDDENLY GOING INTO "LIMP".
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE BRAKE FAILED TO ENGAGE WITHOUT WARNING AND EMITTED A HISSING NOISE. THE CONTACT WAS ABLE TO STOP THE VEHICLE BY DEPRESSING THE BRAKE PEDAL SEVERAL TIMES. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 53,000.
THE THROTTLE BODY OF THIS CAR WAS DEFECTIVE. I UNDERSTAND FORD HAS THIS PROBLEM WITH THIS CAR AND OTHER CARS WITH THE SAME MAKER OF THE PART. THE CAR WILL SUDDENLY LOSE ALL FUNCTION OF THE ACCELERATOR. NO POWER WHATSOEVER. I SEE THIS AS A SAFETY ISSUE AS IF THIS HAPPENED IN AN INTERSECTION, ON THE HIGHWAY IN A MIDDLE LANE, THE CAR AND PASSENGERS ARE HELPLESS TO MAKE THE CAR ACCELERATE UNTIL THE CAR IS STOPPED, PUT IN PARK, TURNED OFF THEN RESTARTED. THEN EVERYTHING RESETS AND THE CAR WILL GO AGAIN. I JUST SHIVER AT THIS HAPPENING IN 70 MPH RUSH HOUR TRAFFIC IN THE MIDDLE LANE AND YOU CAN'T DRIFT OVER TO THE SIDE. AND YOU ARE ADRIFT, COMPLETELY HELPLESS. IT HAPPENED 6 TIMES TO MY CAR IN THE PAST 3 WEEKS, ONCE ON A 2 LANE HIGHWAY AND EACH OF THE OTHERS IN TOWN AND IN TRAFFIC. LUCKILY I WAS ABLE TO MANEUVER TO THE RIGHT SIDE OF THE ROAD AND STOP.. THE DIAGNOSIS WAS THROTTLE BODY AND, YES, FORD HAS HAD PROBLEMS WITH THESE AND OTHER MODELS.. ON TOP OF THAT IT'S A 500.00 REPAIR THAT SHOULD NEVER HAPPEN TO BEGIN WITH. I SEE IT AS A DEFINITE SAFETY ISSUE. *TR
WHEN CLOSING DRIVER DOOR - DOOR "OPEN" WARNING SHOWS ON DASH, SOMETIMES IT WOULD GO OUT BY REOPENING AND CLOSING DOOR, BUT NOW CONSTANT. TAKING IT TO THE DEALER. FROM INFO ON THE FORD EDGE FORUM STATES THIS HAPPENS IN THE "LIMITED" MODEL , THIS APPEARS TO BE A BADLY DESIGNED DOOR LATCH. CLEANING WITH ELECTRICAL SPRAY MAY FIX IT FOR AWHILE BUT IT WILL RE-OCCUR EVENTUALLY. *TR
I WAS BACKING OUT OF A PARKING SPOT AND THE HATCH DOOR ADJAR LIGHT CAME ON AND STARTED DINGING. I STOPPED TURNED OFF THE CAR AND OPENED AND CLOSED THE HATCH BACK DOOR. THIS DID NOT CORRECT THE PROBLEM. I HAD TO DRIVE HOME 30 MILES LISTENING TO THIS CONSTANT DINGING. WHEN I STOPPED THE INTERIOR LIGHT WOULD COME ON, THEY WOULD GO OUT WHEN I TOOK OFF AGAIN. I CALLED THE DEALER WHEN I GOT HOME, BECAUSE I JUST PAID $794.00 IN JUNE TO HAVE THE SAME PROBLEM FIXED ONLY IT WAS THE DRIVER SIDE DOOR ADJAR AND LOCKS. THEY TOLD ME I WOULD NEED TO BRING IT IN FOR ANOTHER DIAGNOSTICS THEN PAY FOR LABOR AND PARTS. THIS IS CLEARLY A PROBLEM WITH THE ELETRICAL SYSTEM AND I SHOULD NOT HAVE TO PAY ANYTHING FOR A DEFAULT ON FORDS PART. I CAN NOT AFFORD TO BRING MY CAR IN EVERY 2-3 MONTHS BECAUSE OF A DOOR SENSOR. I HAVE ONLY PURCHASED FORD VEICHELES SINCE I STARTED DRIVING IN 1981, I AM STARTING TO THINK DIFFERENTLY ABOUT FORD PRODUCTS AND SERVICE.
WHILE DRIVING AT APPROX 35 MPH THE EDGE WENT INTO A BASIC "LIMP" MODE, PREVENTING ANY ACCELERATION. I PULLED OVER AND SHUT IT DOWN, IT FLASHED A YELLOW WRENCH AND SAID AWD OFF, I RESTARTED IT AND THE NEXT DAY IT HAPPENED AROUND 55 MPH, SHUT IT DOWN AGAIN AND RESTARTED IT. THE VERY NEXT DAY IT HAPPENED A TOTAL OF 5 TIMES, AT VARIOUS SPEEDS, WHEN WILL SOMETHING BE DONE ABOUT THIS? AFTER SOMEONE GETS KILLED? TRUCK WILL BE SITTING IN MY GARAGE AND I GUESS WE WILL SHARE OUR OTHER CAR, NO WAY IN HELL AM I LETTING MY WIFE DRIVE THIS VEHICLE, IT WILL END UP BEING A "DEATH TRAP"
THE DOOR AJAR LIGHT STAYS ON EVEN WHEN I SLAM THE DRIVERS DOOR AGAIN. THE MECHANIC SAID THAT CORROSION GETS INSIDE THE DOOR LOCK SO HE SPRAYED IT. JUST 2 DAYS LATER THE WARNING LIGHT CAME ON AGAIN. VERY DISAPPOINTED IN FORD. *JB
DRIVING THE BLUE RIDGE PARKWAY IN NC WE ENTERED THE FIRST OF SEVERAL TUNNELS ALONG THAT ROUTE. HEADLIGHT SWITCH WAS IN AUTO-ON POSITION AS IT IS ALWAYS. THE HEADLIGHTS DID NOT COME ON AS WE ENTERED THE TUNNEL AS THEY DO AT NIGHTFALL. I HIT THE BRAKES BEFORE EITHER RUNNING IN TO THE WALL ON THE RIGHT OR (WORSE) CROSSING OVER IN TO THE OPPOSITE LANE. ALMOST CAUSED A REAR END COLLISION AS THERE WAS A GROUP OF HARLEY DAVIDSON'S BEHIND US. I FUMBLED WITH THE LIGHT SWITCH TO TURN ON, NOT KNOWING EXACTLY WHICH WAY TO TURN IT (AS WE DON'T USE IT SINCE IT IS IN THE AUTO-ON POSITION ALL THE TIME) LAST TIME I TRUST THIS. WE WILL JUST TURN THEM ON OURSELVES. DID TRY TO ALLOW THE AUTO-ON TO WORK ON NEXT TWO TUNNELS BUT IT DID NOT. VERY DANGEROUS FORD. WHY? PANIC MODE, AND I'M SURE THE HARLEY RIDERS WERE NOT VERY HAPPY EITHER. *JB
DRIVER SIDE DOOR LATCH IS NOT RECOGNIZING THAT THE DOOR IS SHUT. KEEPS SAYING DOOR IS AJAR WHEN IT IS CLEARLY CLOSED. AS A RESULT, I HAVE TO DISCONNECT MY BATTERY EVERY TIME I EXIT THE VEHICLE TO KEEP MY BATTERY FROM DYING SINCE THE INTERIOR LIGHT STAYS ON. WHEN DRIVING, THE CAR DOOR DOES NOT LOCK, THE INTERIOR LIGHT STAYS ON AND THE WARNING INDICATOR INCESSANTLY BEEPS. ALSO, THE AWD WENT OUT ON THE VEHICLE IN THE MIDDLE OF HEAVY TRAFFIC, CAUSING ME TO HAVE TO STOP IN THE MIDDLE OF THE ROAD BECAUSE I OBVIOUSLY COULDN'T ACCELERATE. THIS HAS HAPPENED MULTIPLE TIMES. I TOOK THE VEHICLE TO FORD 3 WEEKS AGO AND THEY STATED THEY COULDN'T FIND ANYTHING WRONG WITH THE CAR, HOWEVER, NOT EVEN A WEEK LATER, IT DID IT AGAIN. I, TWO DAYS AGO, HAD MY CAR TOWED TO THE SAME FORD DEALERSHIP, WHERE THEY ARE NOW REPLACING THE THROTTLE BODY. I HAVE A 14 MONTH OLD CHILD, AND THE 4 TIMES THIS HAS HAPPENED, HE HAS BEEN IN THE CAR. I HAVE READ ONLINE THAT I AM NOT THE ONLY ONE THIS HAS HAPPENED TO, YET THERE ARE NO RECALLS FOR THIS MAKE AND MODEL. DISAPPOINTED AND IRRITATED! *JB
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE ATTEMPTING TO LOCK THE DOORS, THE DOOR LOCKS FAILED TO STAY LOCK AND UNLOCKED WITHOUT MANUAL FORCE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 49,000. UPDATED 11/12/13*CN THE CONSUMER STATED THE DRIVER AJAR LIGHT STAYED ON CONSTANTLY. THEREFORE, THE DOORS WOULD NOT LOCK. ALSO, THE INTERIOR LIGHTS REMAINED ON AFTER THE VEHICLE WAS TURNED OFF. UPDATED 11/19/13
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED DESPITE THE FRONT DRIVER'S SIDE DOOR APPEARING TO BE COMPLETELY CLOSED. THE VEHICLE WAS TAKEN TO A DEALER FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE DOOR WOULD NEED TO BE LUBRICATED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED IMMEDIATELY. THE VEHICLE WAS RETURNED TO THE DEALER BUT NO CAUSE FOR THE FAILURE WAS FOUND. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 74,938.
I OWN A 2011 FORD EDGE WITH THE MYFORD TOUCH OPTION. ON JULY 22, 2013, I EXPERIENCED AN EVENT THAT COULD HAVE HAD FATAL CONSEQUENCES. WHILE TRAVELING ON THE BLUE RIDGE PARKWAY IN NORTH CAROLINA, I ENTERED THE FIRST OF SEVERAL MOUNTAIN TUNNELS. WHEN I ENTERED THE TUNNEL, I EXPECTED THE HEADLAMPS TO TURN ON AUTOMATICALLY. THEY DID NOT. ASSUMING THE LIGHTS WERE ACTUALLY ON, I LOWERED MY SUN GLASSES THINKING THE TINT HAD REDUCED MY VISION. THAT IS WHEN I REALIZED THE LIGHTS HAD NOT COME ON. FOR A SECOND I WAS CONFUSED. TRAVELING AT ABOUT 45 MPH, MY FIRST THOUGHTS WERE OF THE LIGHT SWITCH LOCATION WHICH I'D NEVER USED AND WAS NOT FAMILIAR WITH. I IMMEDIATELY PUSHED DOWN ON THE DIMMER SWITCH. WRONG WAY! I THEN PULLED THE DIMMER SWITCH HANDLE, AND THE LIGHTS CAME ON. I HAD ENTERED THE TUNNEL MOVING ON A CURVED PATH AND HAD FORTUNATELY HELD THE STEERING WHEEL STEADY AS I REACTED. WHEN I FINALLY GOT THE LIGHTS TURNED ON, THE CAR WAS STILL PRETTY MUCH IN LANE, SO NO DANGER WAS APPARENT. I HAD TRAVELED SOME DISTANCE THOUGH. ENTERING THE NEXT 4-5 TUNNELS, I WAITED UNTIL THE LAST POSSIBLE MOMENT TO MANUALLY TURN ON THE LIGHTS, CYCLING THE SWITCH FROM AUTOMATIC TO "ON" AND THEN BACK TO AUTOMATIC AS THE TUNNEL WAS EXITED. THE AUTOMATIC FEATURE NEVER RESPONDED. LATER THAT EVENING AFTER DARK, I CRANKED THE ENGINE, AND THE LIGHTS DID TURN ON. THE LIGHTS HAVE CONTINUED TO WORK SINCE THEN, EXCEPT I'VE NOT HAD AN OPPORTUNITY TO CHECK THE AUTOMATIC FEATURE IN A DAYLIGHT TUNNEL-LIKE SITUATION. IF T
FORD EDGE 2011 SHOWING DRIVER DOOR AJAR AND LIGHT OVERHEAD STAYS ON. IT WAS REPLACED A YEAR AND 2 MONTHS AGO BY FORD UNDER WARRANTY. NOW IT HAPPENED AGAIN OUT OF WARRANTY. THIS IS CLEARLY A RECALL PROBLEM. I WENT ON LINE AND NOTICE OVER 100 COMPLAINTS WITH THIS SAME ISSUE. I DON'T FEEL SAFE THAT MY DAUGHTER IS DRIVING THIS VEHICLE WITH THIS PROBLEM. LOOKS LIKE IT IS LOCKED BUT I'M NOT 100 PERCENT SURE. *TR
DRIVING DOWN THE STREET AND VEHICLE ACTS LIKE IT IS RUNNING OUT OF GAS OR VAPOR LOCKING. ACCELERATOR ALL THE WAY DOWN AND VEHICLE SLOWING DOWN TO A STOP. WRENCH LIGHT COMES ON VEHICLE AND TAKE TO FORD DEALERSHIP FOR REPAIR. I FEEL LIKE THIS SHOULD BE COVERED UNDER WARRANTY DUE TO THE FACT THAT SEVERAL OTHER THROTTLES HAVE REPORTED GOING OUT ON THIS YEAR MODEL. *TR
DRIVING ON I-65 IN AN AREA WITH 4-5 LANES OF TRAFFIC WITH A SPEED ZONE OF 65 MPH WHEN THE VEHICLE LOST POWER - WRENCH LIGHT WARNING LIGHT CAME ON - HAD TO MANEUVER THE VEHICLE ACROSS 3 LANES OF TRAFFIC DURING RUSH HOUR TO REACH THE EMERGENCY LANE. IT WAS SHEER LUCK THAT I MADE IT TO THE EMERGENCY LANE WITHOUT BEING HIT BY ANOTHER VEHICLE AS I COULD NOT SPEED UP THE CAR AND THE SPEED WAS NEARING ZERO MPH. THE VEHICLE HAD TO BE TOWED INTO THE DEALERSHIP WHERE IT WAS DIAGNOSED AND EVENTUALLY REPAIRED UNDER WARRANTY. IT TOOK THE DEALERSHIP APPROXIMATELY ONE WEEK TO REPAIR THE POWER TRAIN ISSUE. PER MY RESEARCH ON VARIOUS FORD EDGE SITES, THIS IS A VERY COMMON OCCURRENCE AND FORD HAS FAILED TO RECALL THIS ISSUE. LUCKILY, I WAS NOT HARMED. HOWEVER, NOT EVERYONE WILL BE THIS FORTUNATE. FORD NEEDS TO RECALL THIS ISSUE ASAP. *TR
WELL KNOWN ISSUE WITH THE DRIVER DOOR LATCH FAILING ON THE 2011 FORD EDGE. DRIVER DOOR WILL CLOSE AND APPEARS TO BE SECURE. HOWEVER, THE DRIVER DOOR AJAR LIGHT WILL ILLUMINATE, THE CAR WILL NOT AUTO LOCK WHEN YOU REACH THE DESIGNATED SPEED AND THE INTERIOR LIGHTS REMAIN ON FOR APPROXIMATELY 20 MINUTES. ALL OF THIS RESULTS IN A DRAIN ON THE BATTERY. IT TAKES SLAMMING THE DRIVER DOOR TO THE POINT YOU ARE AFRAID THAT ANOTHER ISSUE WILL ARISE BEFORE YOU CAN GET THE CAR TO RECOGNIZE THE DRIVER DOOR IS CLOSED. I TOOK MY EDGE TO MY FORD DEALER TO HAVE THE DRIVER DOOR LATCH REPLACED. AS I WAS OUT OF WARRANTY AT THE TIME THIS PROBLEM STARTED, I HAD TO PAY OUT OF POCKET FOR THE REPAIR. I HAVE REQUESTED REIMBURSEMENT FROM FORD AS THIS APPEARS TO BE ANOTHER WELL KNOWN, WIDESPREAD ISSUE THAT FORD CHOOSES TO IGNORE INSTEAD OF ISSUING A RECALL. *TR
MY HUSBAND WAS DRIVING; WE WERE ON A TRIP. THE SPEED DROPPED FROM ABOUT 50 TO A CRAWL; NO ACCELERATION. HE PULLED OVER AND I PULLED OUT THE OWNER'S MANUAL. THE INFO SAID THERE WAS A PROBLEM WITH THE POWERTRAIN AND THE CAR WOULD BE IN LIMP MODE. MY HUSBAND TURNED OFF IGNITION AND RESTARTED. IT WAS OKAY FOR ANOTHER COUPLE OF MILES THEN HAPPENED AGAIN. AGAIN HE TURNED IT OFF AND RESTARTED. THE THIRD TIME IT HAPPENED, WE PULLED OVER AND CALLED FORD. LUCKILY THERE WAS A DEALERSHIP CLOSE BY. HOWEVER, WHEN WE TALKED TO THEM, THEY SAID THEY'D HAVE TO DO A DIAGNOSTIC. WE DIDN'T LEAVE THE CAR. WE DIDN'T HAVE ANOTHER PROBLEM UNTIL JULY 25, 2013. IT HAPPENED AGAIN TWICE WHILE I WAS DRIVING. THE CAR IS NOW AT THE DEALERS BEING CHECKED OUT FOR THE PROBLEM. FIRST IMPRESSION, IT'S THE THROTTLE. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND THE INTERIOR LIGHTS REMAINED ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE LATCH ON THE DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE CONTACT HAD TO WAIT SEVERAL WEEKS FOR THE REPAIR BECAUSE THE DEALER STATED THAT THE PART WAS ON BACK ORDER. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 51,000. *TR
WHILE DRIVING THE CAR THE CAR 'STALLED' MEANING I HAD NO ABILITY TO ACCELERATE THE CAR, ALL OTHER ITEMS WORKED OK, AN AMBER WRENCH LIGHT CAME ON, I PULLED OVER, RESTARTED THE CAR AND IT WORKED FINE. IT HAPPENED AGAIN 3 DAYS LATER APPROX THE SAME SPEED. SEEMING THIS HAS BEEN AN ISSUE AMONG OTHER FORD EDGE CARS. *TR
1) DRIVE DOOR AJAR LIGHT IN DASH WILL NOT GO OUT. DOOR WILL NOT PROPERLY SHUT. EXTREMELY UNSAFE! DOORS WILL NOT LOCK WITH THIS WARNING/LIGHT ON AS WELL AS THE LIGHTS INSIDE VEHICLE STAY ON FOR AN EXTENDED AMOUNT OF TIME (UP TO 20 MIN) UNTIL THEY GO TO SLEEP. WHICH IS DRAINING THE BATTERY. 2) PASSENGER SEAT BELT LOCKS UP WITH THE LEAST BIT OF MOVEMENT. SO TIGHT THAT IT SEVERELY UNCOMFORTABLE. TO FIND COMFORT THE SEAT BELT HAS TO CONSTANTLY BE UNLATCHED AND RE LATCHED WHILE VEHICLE IS IN MOTION / DRIVEN. UNSAFE! WHEN RESEARCHING THE DOOR AJAR ISSUE IT HAS BECOME VERY CLEAR THAT FORD HAS A MAJOR DEFECT WITH THIS PART THAT HAS BEEN INSTALLED. THIS SHOULD NOT COST CONSUMERS OVER $500 OUT OF POCKET TO REPAIR OR PUT THEIR LIVE IN DANGER DUE TO THEIR NEGLECT TO REPAIR THEIR PRODUCT THAT WAS DEFECTED WHEN MANUFACTURED. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS THEN THE MALFUNCTION INDICATOR LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO LOCATED THE FAILURE AT THE THROTTLE BODY. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MILEAGE WAS 50,000.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →