THE ENGINE REMAINS RUNNING, BUT VEHICLE LOOSES ALL POWER TO THE WHEELS AND SUDDENLY STOPS. THIS HAS OCCURRED AT VARIOUS SPEEDS FROM 25 MPH ON A COUNTY ROAD TO 55 MPH ON AN INTERSTATE. IT IS UNSAFE AND THE CAR IS UNABLE TO MANEUVERED TO THE SIDE OF THE ROAD. THIS CLEARLY IS A ISSUE WITH THE MANUFACTURE OF THE VEHICLE, AND DRAMATICALLY IMPACTS SAFETY, INCREASING THE POTENTIAL FOR A SERIOUS CRASH. THERE HAS BEEN A RECALL FOR THIS VERY SAME ISSUE WITH LATER YEARS, INVOLVING A HALF-SHAFT RETENTION CLIP THAT IS NOT PROPERLY INSTALLED. FORD REFUSES TO ACKNOWLEDGE THAT THIS ISSUE IS OCCURRING WITH OTHER MODEL YEARS, AND REFUSES TO ADDRESS OR CORRECT THE PROBLEM. *TR
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED WHEN ALL THE DOORS WERE CLOSED. THE INTERIOR LIGHTING ILLUMINATED AND CAUSED THE VEHICLE'S BATTERY TO LOSE POWER. THE FAILURE OCCURRED ON MULTIPLE OCCASIONS. THE DEALER STATED THAT THE ELECTRONIC SENSOR ON THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
DOOR AJAR SENSOR APPEARED, TOOK VEHICLE BACK TO DEALER, REPLACED DOOR LATCH AND DOOR AJAR ICON DISAPPEARED. AUTOMATIC DOOR LATCHES ARE WORKING PROPERLY; HOWEVER, ONE WEEK LATER, AS I WAS DRIVING A WRENCH ICON APPEARED AND MY CAR LOST POWER. IMAGINE THE DANGER INVOLVED IN DRIVING AND LOOSING POWER. CALLED THE DEALER, LEFT THE CAR AGAIN FOR ANOTHER REPAIR SESSION. IT IS MY UNDERSTANDING THAT THE DOOR AJAR SENSOR HAS BEEN VERY PROBLEMATIC FOR THE FORD EDGE MODEL AND THERE HAS NOT BEEN A RECALL. ADD MY COMPLAINT TO THE LIST OF MANY AND HOPEFULLY SOMETHING WILL BE DONE FOR THE CONSUMER. I AM DISAPPOINTED BECAUSE THE VEHICLE STILL SMELLS NEW AND ONLY HAS 40,200 MILES ON IT BUT IS ALREADY HAVING PROBLEMS. ACRONYM FOR FORD=FIX OR REPAIR DAILY, AND I SURE HOPE NOT! FORD HAS ANOTHER ACRONYM, BUT I WILL NOT POST IT AT THIS TIME. TRYING TO REMAIN PATIENT, BUT DILIGENT. *TR
"DRIVER DOOR AJAR" LIGHT WILL NOT GO OUT WHEN DOOR IS TIGHTLY CLOSED. THIS KEEPS DOORS FROM AUTO-LOCKING WHILE IGNITION IS ON. HAPPENED FIRST TIME IN JUNE 2012, AT 41K MILES,4 MOS AFTER I BOUGHT CERTIFIED USED CAR. DOOR LATCH WAS REPLACED BY DEALER UNDER WARRANTY. IT HAS BEEN HAPPENING AGAIN NOW AT 85K MILES, AUGUST 2014. ALSO DOME LIGHTS WILL NOT GO OUT. BATTERY RAN DOWN LAST NITE, COULD NOT START CAR THIS MORNING EVEN THO DOME LIGHTS WENT OUT AT SOME POINT. I WAS IN NORTH GA MTNS WHERE THERE IS NO CELL RECEPTION. FORTUNATELY THERE WAS STILL ONE CAR AT THE SITE WHO COULD JUMP THE BATTERY OR I WOULD HAVE BEEN STRANDED THERE. I AM A RETIRED 69 YR OLD WOMAN; IT IS NOT SAFE FOR ME TO DRIVE WITHOUT DOORS LOCKED OR FOR THE BATTERY TO DIE WHEN THERE IS NO REASON FOR THAT TO HAPPEN. THERE ARE MANY MANY REPORTS OF THIS PROBLEM ON FORD EDGE INTERNET SITES. WHY HASN'T THERE BEEN A RECALL BY FORD? ARE THEY WAITING FOR SOMEONE TO GET HURT/KILLED? WHEN I GO TO THE DEALERSHIP TOMORROW, I ANTICIPATE A $400 REPAIR ESTIMATE. I HOPE THERE IS A BETTER RESULT THAN THAT. *TR
I WAS RIDING DOWN THE STREET AT A NORMAL SPEED, ALL OF A SUDDEN I HEARD A LOUD SOUND. THE CAR STARTED DRIVING REALLY FUNNY. I PULLED OVER ON A SIDE STREET TO SEE IF I HIT SOMETHING,. NOTHING WAS IN THE ROAD, I THEN LOOKED AT THE CAR.THIS IS WHEN I NOTICED MY TIRES ON MY PASSENGERS SIDE HAD BLOWN OUT. I HAD 2 FLAT TIRES. I DON'T KNOW WHAT HAPPENED. I ONLY HAD THE CAR FOR 2 MONTHS. THE TREAD ON THE TIRE WAS STILL GOOD, THE ROAD WAS OK, A LITTLE ROUGH BUT I DIDN'T SEE ANY NEED FOR 2 FLATS. THE STEERING ALSO MAKES A LOUD NOISE WHEN I TURN IT TO THE RIGHT AND TO THE LEFT. I HAD IT LOOKED AT BUT OF COURSE THE DEALER SAYS NOTHING IS WRONG. ITS NOT MAKING A LOUD NOISE FOR NOTHING. *TR
DRIVERS DOOR AJAR SWITCH MALFUNCTION CAUSING LOCKS TO MALFUNCTION. *TR
WHILE DRIVING MY 2011 FORD EDGE WITH 59K MILES THE ENGINE CUT OUT ON ME. AFTER PULLING TO THE SHOULDER AND SHUTTING OFF THE CAR IT RESTARTED AFTER A FEW MINUTES. THIS HAPPENED ON 3 DIFFERENT OCCASIONS BEFORE I WAS ABLE TO TAKE IT TO THE DEALER. AFTER TWO DAYS THEY WERE ABLE TO TELL ME IT WAS A FAULTY THROTTLE BODY AND NOT COVERED UNDER THE WARRANTY. HOW CAN THERE BE RECALLS FOR OTHER FORD MODELS WITH THE SAME PROBLEM BUT NOT FOR THE EDGE? RIDICULOUS AND COMPLETELY UNSAFE!!!! *TR
I WAS DRIVING DOWN A BUSY CITY STREET WITH MY DAUGHTER WHEN MY CAR STARTED TO LOSE POWER AND PROCEEDED TO STALL IN THE MIDDLE OF THE ROAD. A WARNING LIGHT (THE WRENCH) POPPED UP WHILE THIS HAPPENED. I WAS LUCKILY IN THE RIGHT HAND LANE AND WAS ABLE TO STEER THE VEHICLE OFF OF THE ROAD INTO A PRIVATE DRIVE. THE VEHICLE THEN COMPLETELY LOST POWER. I WAS ABLE TO START THE VEHICLE AND TRIED TO DRIVE DOWN THE PRIVATE ROAD WHEN THE VEHICLE AGAIN STARTED TO LOSE POWER AND STALL. I THEN CALLED AAA AND HAD A TOW TRUCK PICK UP MY VEHICLE AND TOW IT TO A LOCAL FORD DEALERSHIP. I WAS TOLD THE NEXT DAY BY THE DEALERSHIP THAT IS WAS A FAULTY THROTTLE BODY AND THAT THE PART JUST HAPPENED TO NOT BE COVERED UNDER MY EXTENDED WARRANTY. WHY IS A PART THAT CAN CAUSE A CAR TO STALL OUT WHILE DRIVING NOT COVERED UNDER AN EXTENDED WARRANTY THAT THE FORD DEALERSHIPS ARE SELLING TO THEIR CUSTOMERS? FURTHERMORE, AFTER SEEING SO MANY POSTS ABOUT THIS PARTICULAR PART ON THIS WEBSITE AS WELL AS NUMEROUS OTHERS WHY IS THERE NOT A RECALL ON THESE FAULTY THROTTLE BODIES? THIS A LOT LIKE WHAT CHEVY DID WITH THEIR IGNITION SWITCHES (WHICH WE HAPPEN TO OWN A COBALT AND ARE GOING THROUGH THAT MESS RIGHT NOW) ALLOWING FAULTY PARTS TO BE PLACED INTO THESE VEHICLES WHICH CAN CAUSE THE POTENTIAL FOR SERIOUS ACCIDENTS. I JUST THANK GOD THAT WE WERE NOT ON A MAJOR HIGHWAY IN THE MIDDLE OF RUSH HOUR TRAFFIC. SOMETHING NEEDS TO BE DONE ABOUT THESE PARTS AND FORD NEEDS TO LOOK INTO THE "EXTENDED WARRANTIES" THAT THEY AR
AS I WAS DRIVING OUT OF MY NEIGHBORHOOD, I PRESSED THE ACCELERATOR, FELT A JERK, AND THEN NO RESPONSE FROM THE ACCELERATOR. THE CAR WAS JUST IN IDLE, WITH NOTHING I COULD DO. THE "WRENCH" LIGHT (CHECK ENGINE) CAME ON. LUCKILY, I COULD EASILY PULL OVER, SINCE I HAD NO CONTROL OVER MY SPEED, EXCEPT FOR BRAKING. I SHUT THE VEHICLE OFF, AND TURNED IT BACK ON, AND IT SEEMED TO BE FINE. 5 MINUTES LATER, DRIVING ON A FOUR LANE ROAD, THE ACCELERATOR WENT UNRESPONSIVE AGAIN. I WAS ABLE TO PULL ONTO A SIDE STREET WITH MY EXISTING MOMENTUM (THERE WAS NO SHOULDER OR SPACE ON THE MAIN ROAD). I CONTACTED MY DEALERSHIP AND MADE AN APPOINTMENT FOR THE NEXT DAY. THE NEXT MORNING, THE SAME THING OCCURRED WHILE DRIVING MY DAUGHTER TO SCHOOL (I WAS ABLE TO PULL OFF THE ROAD), AND AGAIN, ABOUT 50 FEET FROM THE FORD DEALERSHIP. AFTER EVALUATION, THEY SAID THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE PART WOULD TAKE 2-3 DAYS TO ORDER. THEY DID NOT OFFER ME A RENTAL TO USE INSTEAD OF MY UNSAFE VEHICLE, BUT AFTER I PUSHED, I WAS ABLE TO OBTAIN A RENTAL VEHICLE. I WAS NOT ABOUT TO SPEND 5 DAYS DRIVING A VEHICLE I COULD NOT TRUST TO BE RESPONSIVE WHEN I NEEDED IT. NUMEROUS OTHER FORD VEHICLES HAVE HAD ISSUES WITH THE ELECTRONIC THROTTLE BODY, RESULTING IN AN EXTENSION OF THE WARRANTY FOR THIS PART. AFTER DOING MORE RESEARCH, I BELIEVE FORD NEEDS TO ADD THE EDGE TO THIS LIST: HTTP://WWW.FORDPROBLEMS.COM/PROBLEMS/ELECTRONIC-THROTTLE-BODY.SHTML. *TR
GOING DOWN A BUSY ROAD AT 45MPH, MY 2011 FORD EDGE DID A SLIGHT JERK AND I LOST THE ABILITY TO ACCELERATE. I WAS NEARLY REAR ENDED! THIS INCIDENT HAS HAPPENED 3 TIMES IN 3 WEEKS. THEY OCCUR AT RANDOM AND WITHOUT WARNING. A WRENCH ICON WILL DISPLAY ON THE DASH WHEN IT OCCURS. I HAD TO COAST TO THE SHOULDER OF THE ROAD TO STOP SINCE I COULD NOT ACCELERATE, NOR DID THE MOTOR REV WHEN I PRESSED THE GAS. ONCE STOPPED ON SHOULDER, I CUT THE VEHICLE OFF AND BACK ON. IT TOOK LONGER THAN NORMAL TO CRANK. ONCE IT FINALLY STARTED UP I WAS ABLE TO CONTINUE DRIVING WITH NO PROBLEMS. I BROUGHT THE VEHICLE IN TO A FORD DEALER TO SEE WHAT THE ERROR MESSAGES READ AND THEY WERE UNABLE TO FIND ANY MESSAGES ON MY CAR. THIS FACT MADE IT SO I COULD NOT USE MY WARRANTY COVERAGE TO COVER REPAIR COST. THIS IS LUDICROUS! SINCE THIS ISSUE IS RECURRING AND ,AFTER RESEARCH, FOUND TO BE PREVALENT IN MANY FORD MODELS, FORD SHOULD STEP UP AND RECALL THIS ISSUE BUT THEY WON'T. THIS IS A DANGEROUS ISSUE AND COULD CAUSE INJURIES! *TR
WHEN I ACCELERATE FROM A STOP POSITION, OR WHEN I AM APPROX. ONLY A FEW MILES PER HOUR THE VEHICLE WILL JUMP AND IT WILL FEEL THE VEHICLE JUMP AND IT FEELS LIKE I AM REAR-ENDED. I ASKED MY DEALER ABOUT THIS AND WAS TOLD THEY NEVER HEARD OF IT. IT WAS ALL OVER THE INTERNET. MANY, MANY OWNERS HAD THE SAME PROBLEM. I FOUND TSB 11-5-6 AND BROUGHT IT WITH ME TO MY DEALER AND HAD IT FIXED. AGAIN, THEY NEVER EVEN HEARD OF THE TSB, WHICH I DO NOT BELIEVE BECAUSE IT SEEMS LIKE IT IS SUCH A COMMON PROBLEM. THE VEHICLE SEEMED FINE BUT STARTED HAPPENING AGAIN. I EMAILED, AND SPOKE ON THE PHONE, TO THE DEARER AND TO FORD. THEY SPECIFIED THEY WOULD HAVE TO TAKE THE VEHICLE AND SEE WHAT IS HAPPENING. I EXPLAINED TO THEM THAT IT DOESN'T HAPPEN ALL THE TIME, JUST LIKE THE LAST TIME. THEY SAID IF THEY CAN REPRODUCE IT, THEY CAN'T FIX IT. PLUS I WOULD BE CHARGED FOR IT EVEN THOUGH IT HAS BEEN AN ONGOING PROBLEM. THERE IS NO WAY FOR THEM TO REPRODUCE IT AT WILL, AS IT ONLY HAPPENS ABOUT 1 TIME PER MONTH. WHEN IT DOES HAPPEN, IT IS VERY SCARY BECAUSE IT FEELS LIKE SOMEONE HIT YOU. I FOUND TSB 13-3-18 WHICH IS ANOTHER REPAIR FOR THE SAME PROBLEM. FORD TOLD ME IT DOESN'T PERTAIN TO ME. ACCORDING THE WORDING IN THE TSB, I AM NOT SO SURE. FORD IS FULLY AWARE OF THIS PROBLEM. IT IS ALL OVER THE INTERNET. THEY SHOULD BE OBLIGATED TO FIX IT. *TR
I AM A 55 YEAR OLD WOMAN AND JULY 27, 2014 HEADED FOR ST. LOUIS TO THE AIRPORT. ABOUT 35 MINUTES INTO MY TRIP, ON A VERY RURAL MISSOURI HIGHWAY, MY CAR HAD NO POWER ACCELERATING AND THE "WRENCH LIGHT" CAME ON. LUCKILY, A CHURCH PARKING LOT WAS NEAR, SO I COASTED THERE AND SHUT OFF THE CAR. I STARTED IT, IT WAS RUNNING OK AND THE LIGHT WENT OFF. I MADE THE REST OF MY TRIP. WHEN I GOT BACK HOME, I LEFT THE NEXT DAY ON AUGUST 6TH TO HEAD TO AURORA, MO TO HELP MY DAUGHTER. ABOUT 1 1/2 HOURS INTO MY TRIP, THE CAR DID EXACTLY THE SAME THING. NO POWER, WRENCH LIGHT ON. I WAS SO NERVOUS SINCE I WAS ON INTERSTATE 44 WITH HEAVY TRAFFIC. I GOT OFF THE INTERSTATE AND RESTARTED THE CAR AND MADE IT TO AURORA. I TOOK MY CAR TO THE FORD DEALER THERE. THEY CHECKED IT AND STATED NO CODES CAME UP SO THEY COULDN'T DO ANYTHING. I CALLED HUTCHESON FORD IN ST. JAMES (WHERE I PURCHASED EDGE) AND THEY WANTED ME TO BRING IT IN. JULY 28TH, I TOOK IT TO ST. JAMES WITH THE SAME RESULTS. NO CODES, NO HELP. I CAME HOME AND HAD A LOCAL MECHANIC DRIVE IT. HE DID AND SAID THERE WAS SOMETHING WRONG & TO CHECK THE INTERNET FOR COMMON PROBLEMS. I COULDN'T BELIEVE THE NUMBER OF PEOPLE THAT HAD THE SAME PROBLEM ON THEIR 2011 EDGE AND STATED IT WAS THROTTLE BODY. I DRIVE A LOT BY MYSELF ON ROADS WITH NO SHOULDER SO I HAD TO HAVE IT TAKEN CARE OF. TODAY I JUST PICKED UP THE EDGE WITH A NEW THROTTLE BODY OF $710. *TR
DOOR AJAR INDICATION ON DASH FOR BOTH THE DRIVER SIDE FRONT AND REAR DOORS BEGAN TO BE INTERMITTENT EVEN AFTER THE DOORS ARE SHUT TIGHT WITH MULTIPLE CLOSURES. CAR LIGHTS WOULD STAY ON AND CAR BATTERY WOULD BE DISCHARGE (WOULD NOT START AND ELECTRICAL SYSTEM FAILURES. I HAD TO REMOVED THE INTERIOR LIGHTS FRONT OVER THE DASH, REAR CEILING LIGHTS AND TRUNK LIGHTS TO PREVENT THE BATTERY FROM DISCHARGING. BATTERY STILL BE DISCHARGED BUT LESS FAST. CAR NOW BEGINS BEEPING HORN WHEN THE BATTERY GETS LOW. CAR WILL NOT LOCK UNLESS THE KEY FOB IS A SIGNIFICANT DISTANCE FROM THE VEHICLE. CAR HAS KEYLESS ENTRY AND WILL NOT LOCK UNDER ANY CIRCUMSTANCE. ESTIMATED REPAIR WILL BE OVER $400.00 AND THIS IS NOT GUARANTEED TO FIX THE PROBLEM WILL NOT RE-OCCUR SINCE FORD HAS NOT FIXED THE DESIGN OF THE DOOR LOCK ASSEMBLY. *TR
TRAVELING DOWN ROAD. CAR JUMPS AND SEE MANUAL COMES ON. IDLES FUNNY AND WILL GO NO FURTHER UNTIL YOU SHUT IT OFF AND BACK ON. TOOK IT TO DEALER. SAY THEY HAD NO IDEA. DONE IT 10 TIMES YESTERDAY IN 6 MILES. AM FED UP. GOING TO END UP IN A WRECK!! *TR
WHEN YOU STOP THE CAR AND PUT INTO PARK A WARNING SIGN COMES ON INDICATING THAT YOU NEED TO PUT THE SHIFT LEVER IN PARK. YOU CAN CLICK THE BUTTON ON THE FORWARD PART OF THE SHIFT LEVER TO RELEASE THE WARNING. I TOOK IT TO FORD AND THE MECHANIC TOLD ME THAT IT WOULD REQUIRE THE DISASSEMBLY OF THE SHIFT LEVER TO FIX, SO I TOLD HIM I WOULD LIVE WITH IT. I DIDN'T WANT ANY GREATER PROBLEMS TO ARISE FROM THEIR WORK ON THE SHIFT LEVER. AFTER MY WARRANTY WAS OVER I WAS TOLD THAT A SIMPLE SWITCH ADJUSTMENT WAS ALL THAT'S REQUIRED. WHAT A PAIN, AS IT COMES ON OFTEN! FORD SHOULD FIX THIS.
DRIVING ABOUT 40 MPH WHEN CAR SHIFTED INTO OVERDRIVE, THEN IT BUCKED. FOLLOWED BY DECREASE IN SPEED. CHECK ENGINE LIGHT AND AWDLIGHT CAME ON. LIMPED CAR TO SAFE LOCATION. NO THROTTLE RESPONSE. ENGINE WAS RUNNING, BUT STUMBLING. I TURNED CAR OFF AND WAITED A MINUTE. THEN RESTARTED, EVERYTHING WAS BACK TO NORMAL. THE SUDDEN DECELERATION WAS SO VIOLENT THAT I ALMOST HIT MY HEAD ON STEERING WHEEL. CONCERNED IT MAY HAPPEN AGAIN ON A BUSIER HIGHWAY AND THE CONSEQUENCES THAT MAY PREVAIL. I AM ALSO WONDERING IF ITHE THROTTLE BODY IS THE SAME AS THE FORD ESCAPE WHICH HAS A RECALL ON IT. *TR
THIS IS MY 2ND COMPLAINT ABOUT THIS SAME DEFECT AS IT HAS OCCURRED 2 ADDITIONAL TIMES (3 TOTAL INCIDENTS). THE 1ST INCIDENT OCCURRED ON 4/11. THE 2ND INCIDENT OCCURRED ON 6/2 WHEN MY WIFE WAS TURNING RIGHT FROM AN INTERSECTION. AT APPROXIMATELY 20MPH SHE LOST THE ABILITY TO ACCELERATE AND HAD TO QUICKLY CHANGE LANES AND COAST TO THE SIDE OF THE ROAD WHILE AVOIDING TRAFFIC. SHE PUT THE CAR IN PARK AND TURNED THE VEHICLE OFF. ONCE SHE TURNED THE CAR BACK ON, THE CAR OPERATED NORMALLY. THE 3RD INCIDENT OCCURRED ON 6/3. MY WIFE ACCELERATED FROM A RED LIGHT INTO AN INTERSECTION AND LOST THE ABILITY TO ACCELERATE. SHE WAS STUCK IN THE MIDDLE OF A BUSY INTERSECTION WITH CARS SWERVING AROUND HER. SHE AGAIN STOPPED HER CAR FROM COASTING, PUT IT IN PARK, AND TURNED THE CAR OFF. SHE RESTARTED THE CAR AND IT OPERATED NORMALLY. I DEEMED HER CAR TOO DANGEROUS TO DRIVE AND WOULD NOT ALLOW HER TO DRIVE UNTIL REPAIRED. I SEARCHED THE INTERNET AND FOUND THE FORD ESCAPE, FUSION, MARINER, AND MILAN HAD THE EXACT SAME PROBLEM THE EDGES ARE HAVING. THOSE OWNERS RECEIVED AN EXTENDED WARRANTY FOR A DEFECTIVE THROTTLE BODY. REFERENCE CUSTOMER SERVICE PROGRAM (CSP) 13N03 AND NHTSA ACTION # PE13003. I TOOK HER CAR TO THE DEALERSHIP AND THEY COULD NOT FIND ANY ERROR CODES NOR REPEAT THE PROBLEM. HE SAID HE COULD NOT REPAIR ANYTHING WITHOUT THIS INFORMATION. I MENTIONED CSP 13N03 AND HE SAID HE WAS AWARE OF IT BUT IT DIDN'T APPLY TO THE EDGE. SINCE THE PROBLEMS WERE EXACTLY THE SAME, I ASKED IF REPLACING
THE DOOR AJAR LIGHT REMAINS ON ALL THE TIME, ELLUDING TO THE DRIVER'S DOOR BEING OPEN, WHEN IT IS NOT. WILL NOT ALLOW ME TO LOCK MY DOORS WHEN DRIVING, MAKING IT UNSAFE AND WEARING DOWN MY BATTERY. *TR
ON 10 OCCASIONS, WHILE DRIVING THE ENGINE STALLED AND I COULD NOT ACCELERATE. THE "AWD OFF" AND ENGINE ICON WOULD LIGHT UP. IN ALL INCIDENTS, I WAS ABLE TO PULL OVER TO THE SHOULDER AND AVOID A REAR END COLLISION. I HAD THE CAR SERVICED AT A FORD DEALER, THEY HAD TO REPLACE THE THROTTLE BODY. THEY INDICATED THAT MOST OF THEIR ISSUES REGARDING THE FORD EDGE HAS BEEN RELATED TO A DEFECTED THROTTLE BODY. *TR
WHEN DRIVING ON A 2 LANE MOUNTAIN ROAD AT 60, ENGINE FULLY WARMED UP (RUNNING FOR 20+ MINUTES, AMBIENT TEMPERATURE APPROX 85 F) THE THROTTLE BECOME UNRESPONSIVE AND THE ENGINE RPM DROPPED TO APPROXIMATELY 600 RPM BASED ON THE DASH TACHOMETER. WHEN THIS HAPPENED A YELLOW WRENCH DIALOG WAS DISPLAYED ON THE DIGITAL DASH WITH NO TEXT OTHER THAN "OK". ALL CONTROLS OTHER THAN THE THROTTLE SEEMED TO FUNCTION CORRECTLY. WE WERE GOING DOWNHILL WHEN THIS HAPPENED AND WERE ABLE TO COAST UNTIL WE FOUND A SUITABLE PLACE TO PULL OVER. ONCE WE PULLED OVER WE NOTICED THE ENGINE WAS RUNNING ROUGH AND SPUTTERING. WE TURNED THE ENGINE OFF AND THEN BACK ON AND THE ISSUE PERSISTED (ROUGH IDLING AND NO THROTTLE CONTROL). OPENED HOOD AND PULLED ENGINE COVER TO CHECK FOR ANY VISIBLE ISSUES, NONE FOUND. WHEN WE GOT BACK INTO THE CAR THE THROTTLE WAS FUNCTIONING PROPERLY AND THE IDLE WAS SMOOTH WITH NO SPUTTERING. WE FINISHED THE REST OF THE DRIVE WITHOUT INCIDENT AND WHEN WE GOT BACK TO THE HOUSE HOOKED UP THE OBDII READER AND NO FAULT CODES WERE STORED. WE TOOK THE EDGE IN TO THE NEAREST FORD DEALER (LAWLEY'S TEAM FORD IN SILVER CITY, NM) THE NEXT MORNING AND THEY FOUND NO FAULT CODES STORED IN ANY MODULE AND CHARGED US $122.25 FOR THE DIAGNOSTICS EVEN THOUGH THE CAR IS STILL COVERED UNDER THE FACTORY POWER TRAIN WARRANTY. THEY SAID THEY DIDN'T KNOW WHAT CAUSED THE ISSUE BUT SAID IT MAY HAVE BEEN A "RANDOM GLITCH" OR "BAD FUEL". THANKFULLY, THIS HAPPENED ON A LIGHTLY TRAVELED ROAD AND WE WERE HEADIN
IN DECEMBER OF 2013 I NOTICED THE STEERING ON MY FORD EDGE WAS ACTING UP AND OCCASIONALLY THE POWER STEERING WOULD GO AWAY FOR A SHORT PERIOD TIME. THIS ISSUE ALMOST CAUSED A COUPLE ACCIDENTS BECAUSE THE CAR WOULD NOT REACT WHEN TURNED. THE DEALERSHIP ADDED MORE POWER STEERING FLUID AND THE ISSUE WENT AWAY FOR A LITTLE WHILE BUT WOULD STILL SOMETIMES SHOW THE SAME SIGNS OF BEING HARD TO STEER. A FEW MONTHS LATER A DIFFERENT FORD DEALER FOUND A SMALL POWER STEERING FLUID LEAK AND REPAIRED A HOSE UNDER WARRANTY, BUT THAT DID NOT COMPLETELY SOLVE THE PROBLEM. LAST TIME INTO THE DEALER FOR AN OIL CHANGE JUST PAST WARRANTY, THE SAME DEALER FOUND A TECHNICAL SERVICE BULLETIN TO REPLACE THE POWER STEERING PUMP, BUT NOW THEY WANT US TO PAY THE FULL COST OF THE REPAIR SINCE THE VEHICLE IS OUT OF WARRANTY. WE TRIED TO TALK TO THE DEALERSHIP AND FORD CUSTOMER SERVICE BUT THEY WOULD NOT COVER THE ISSUE UNDER WARRANTY EVEN THOUGH THE ISSUE WAS FIRST BROUGHT UP WHILE THE VEHICLE WAS STILL UNDER WARRANTY. I FEEL THIS IS A MAJOR SAFETY ISSUE AND SHOULD BE SUBJECT TO A RECALL NOT TO MENTION THE FORD SHOULD STAND BEHIND THEIR PRODUCT AND FIX AN ISSUE THAT WAS BROUGHT TO THEIR ATTENTION BEFORE THE WARRANTY WAS UP. *TR
DOOR AJAR WARNING LIGHT STAYED LIT AT TIMES, CLOSING THE DOOR A LITTLE HARDER STOPPED WORKING. NOW THE WARNING IS CONSTANT AND MY DOORS WILL NOT LOCK WHILE DRIVING. ALL INTERIOR LIGHTS STAYED ON UNTIL IT DRAINED THE BATTERY. WITH NEW BATTERY THE ONLY WAY THE LIGHTS EVENTUALLY SHUT OFF IS IF THE CAR IS LOCKED, BUT THE LIGHTS DO STAY ON FOR EXTENDED PERIODS OF TIME BEFORE SHUTTING OFF. DEALER CLAIMS THE BATTERY SAVER KICKS IN AND SHUT THE LIGHTS OFF "EVENTUALLY" THIS IS NOT THE CASE IF YOU LEAVE THE VEHICLE UNLOCKED OVER NIGHT. *TR
IN HEAVY TRAFFIC THE VEHICLE STOPPED. REQUIRED TOW TO DEALER, WHO REPLACED THE THROTTLE BODY UNDER WARRANTY. *TR
I WAS DRIVING ON THE HIGHWAY AND THE CAR WOULD NO LONGER ACCELERATE, AND BEGAN TO SLOW DOWN. I STILL HAD POWER STEERING AND BRAKES, AND ALL OTHER ELECTRONIC DEVICES WERE WORKING. ALSO A WARNING LIGHT CAME ON WITH A WRENCH ICON. I WAS ABLE TO GET OVER TO THE SIDE OF THE ROAD, TURNED OFF THE ENGINE, AND THEN TRIED IT AGAIN AND IT EVERYTHING SEEMED TO BE ALRIGHT. I GOT TO THE NEXT EXIT AND CALLED AAA AND I HAD THE CAR TOWED TO MY LOCAL MECHANIC WHERE IT WAS DETERMINED THAT IT WAS A THROTTLE BODY FAILURE. IT WAS REPLACED AND THE CAR IS WORKING WELL AGAIN. *TR
MY WIFE WAS DRIVING HOME FROM WORK DURING RUSH HOUR AND TWICE ON THE SAME TRIP THE ENGINE SHUTTERED THEN COMPLETELY SHUT DOWN. THE FIRST TIME, LUCKILY, SHE WAS ABLE TO COAST ACROSS FOUR LANES OF TRAFFIC TO THE SHOULDER BECAUSE THIS HAPPENED WHERE TWO INTERSTATES MERGE AND THE IS NOT A SHOULDER ON THE LEFT. WE TOOK THE CAR TO THE DEALERSHIP AND THEY REPLACED THE THROTTLE BODY. THE DEALER STATED IT WAS A KNOWN PROBLEM AND HAS BEEN RECALLED ON OTHER MODELS BUT NOT THE EDGE. I CALLED FORD CUSTOMER SERVICE AND I GOT THE IMPRESSION THEY DID NOT CARE ABOUT THE ISSUE OR THE SAFETY OF THE PEOPLE DRIVING THEIR VEHICLES. BECAUSE OF THIS WE TRADED OUR VEHICLE AT A LOSS WITHIN A WEEK OF SPENDING $700 TO REPLACE THE THROTTLE BODY. *TR
THE VEHICLE SHUT DOWN ON THE HIGHWAY. IT APPEARED THAT THE VEHICLE HAD NO FUEL. THE YELLOW WRENCH CAME ON, AND THE VEHICLE DIED, AS IT CAME TO A STOP. AFTER A FEW MINUTES, STARTED AS IF NOTHING HAD HAPPENED. IT HAS DONE IT A FEW OTHER TIMES, TODAY. I CHECKED TO SEE IF THERE WERE ANY CODES AND ON THE FIRST FEW TIMES, THERE WERE NOT (AUTOZONE), BUT THE LAST TIME IT THREW P2111. *TR
THE "DOOR AJAR" WARNING ON THE DRIVER DOOR IS CONSTANTLY ILLUMINATED. NOT SURE IF IT I SAFE TO DIVE VEHICLE. *TR
I WAS DRIVING ON THE HIGHWAY WITH MY 3 KIDS AND MY WIFE AND AS I GOT OFF THE EXIT I NOTICED THE CAR WASN'T BRAKING, SO AS I GOT TO THE FIRST STOP LEFT I DECIDED TO TURN LEFT AND SEE IF I COULD FIX THE PROBLEM. AS I WAS TURNING THE SHEARING WHEEL LOCKED UP, BRAKES DIDN'T BRAKE THEN THE CAR STARTED TO SHAKE. I ALMOST HIT ON COMING TRAFFIC AT 40 MIL PER HOUR. AS SOON AS THE CAR BYPASSED ON COMING TRAFFIC A HAD TO RESTART MY CAR AND IT WAS FINE. AS SOON AS I GOT HOME, IT HAPPENED AGAIN. I WAS ABOUT 2FT FROM HITTING MY GARAGE DOOR. *TR
WHILE DRIVING DOWN A 4-LANE EXPRESSWAY, MY 2011 FORD EDGE ACCELERATOR PEDAL STOPPED RESPONDING. THE CAR DID NOT LOSE ALL POWER, THE ACCELERATOR JUST WENT DEAD. THE CAR WAS IDLING VERY ROUGHLY, BUT WHEN I PRESSED ON THE ACCELERATOR PEDAL NOTHING HAPPENED. THERE WAS NO SHOULDER ON THE ROAD SO I HAD TO STOP IN THE MIDDLE OF THE ROAD! I AM SO LUCKY THAT NO ONE REAR-ENDED ME BEFORE I WAS ABLE TO MANEUVER OFF THE ROAD. I TURNED OFF THE CAR AND WAITED A MINUTE OR TWO AND TURNED THE CAR BACK ON. THE ACCELERATOR WAS WORKING SO I HEADED HOME. THE CAR WENT "LIMP" TWO MORE TIMES BEFORE I ARRIVED HOME A COUPLE OF MILES DOWN THE ROAD. THE NEXT DAY MY HUSBAND FOLLOWED ME TO THE DEALERSHIP WITH HIS EMERGENCY FLASHERS ON. MY EDGE WENT "LIMP" TWICE ON THE WAY TO THE DEALERSHIP. THE MECHANIC WAS FAMILIAR WITH THE PROBLEM AND DIAGNOSED A BAD THROTTLE BODY. IT WAS REPLACED FOR ABOUT $650.00 AND THE CAR RUNS FINE NOW. THIS PROBLEM IS COMMON AND NEEDS TO BE ADDRESSED BEFORE SOMEONE IS KILLED! I THANK MY LUCKY STARS THAT THIS DIDN'T HAPPEN ON A BUSY INTERSTATE. *TR
I WAS DRIVING WHEN I LOST ACCELERATION. A WRENCH LIGHT CAME UP ON MY SCREEN. THANKFULLY MY BRAKES STILL WORKED AND I WAS ABLE TO COAST TO A STOP, ALMOST GETTING REAR ENDED BY A SEMI, BUT THEN THE WHOLE MOTOR STARTED SHAKING AND SPUTTERING. I PUT MY VEHICLE IN PARK AND TURNED IT OFF. WHEN I WENT TO TURN IT BACK ON IT HESITATED FOR A MINUTE, BUT THEN STARTED. THIS DIDN'T HAPPEN AGAIN UNTIL A FEW WEEKS LATER WHILE ON THE HIGHWAY GOING 60MPH! I'VE HAD IT HAPPEN MULTIPLE TIMES SINCE THEN AND ALMOST BEING HIT A FEW OTHER TIMES. I'VE NOTICED THAT I DON'T HAVE AS MUCH POWER WHEN ACCELERATING EVEN WHEN THE WRENCH DOESN'T COME UP. TODAY IT HAPPENED TWICE WITHIN A COUPLE OF MINUTES AND THE CHECK ENGINE LIGHT CAME ON THIS TIME. I DON'T UNDERSTAND WHY THEY WON'T HAVE A RECALL WHEN SO MANY PEOPLE HAVE AN ISSUE! I'VE ALMOST BEEN HIT MULTIPLE TIMES WHEN THIS OCCURS AND I WOULD RATHER NOT HAVE ME OR MY CHILD HURT FROM A MALFUNCTION THAT NEEDS TO BE FIXED! *TR
WHEN THE DRIVER SIDE DOOR IS SHUT, THE DRIVE SIDE DOOR WARNING LIGHT STAYS ON. IT WILL NOT GO OUT UNTIL THE VEHICLE IS TURNED OFF. ONCE THE VEHICLE IS TURNED OFF, THE INTERIOR LIGHTS STAY ON FOR SEVERAL MINUTES. WE HAVE TO CHECK THE VEHICLE PERIODICALLY TO BE SURE THEY TURN OFF. WHEN VEHICLE IS PARKED OUTSIDE AND NO ONE IS NEAR THE VEHICLE, THE ALARM WILL GO OFF INTERMITTENTLY. THIS HAPPENS DURING THE DAY AND AT NIGHT. IT SEEMS TO HAVE STARTED AFTER THE DRIVER SIDE DOOR WARNING LIGHT STARTED STAYING ON. OUR VEHICLE IS OUT OF WARRANTY. WHEN I CALLED MY LOCAL FORD DEALER, THEY STATED THEY SEE THE PROBLEM WITH THE DRIVER SIDE DOOR WARNING LIGHT A LOT BUT THERE IS NO RECALL ON IT. THE REPAIR CAN BE AS MUCH AS $500.00. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING 20 MPH, THE ACCELERATOR PEDAL FAILED AND THE VEHICLE STALLED. THE CONTACT MENTIONED THAT THE WRENCH WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE VEHICLE WAS REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 41,000.
THE POWER STEERING DOES NOT WORK PROPERLY AT LOW SPEEDS. THIS IS IDENTFIED IN FORD'S TSB 10-21-1 STEERING THE VEHICLE IS VERY DIFFICULT. I'M CONCERNED THAT THE ABILITY TO PROPERLY CONTROL THE VEHICLE AT LOW OR HIGH SPEEDS MAY BECOME A PROBLEM. THIS IS A MAJOR SAFETY CONCERN. BY ISSUING A TSB, I BELIEVE FORD IS ACKNOWLEDGING THAT THERE IS A POTENTIAL SAFETY PROBLEM WITH THE POWER STEERING SYSTEM - A MAJOR COMPONENT OF VEHICLE SAFETY. THE ADVANCETRAC (STABILITY/ANTI-ROLLOVER SYSTEM) APPEARS TO HAVE FAILED INDICATED BY THE WARNING LIGHTS ON THE DASH. INTERMITTENTLY, THE WARNING LIGHT TURNS ON AND THEN OFF WHILE DRIVING OR PARKED WITH ENGINE IDLING. BASED ON NUMEROUS OCCASIONS, I BELIEVE THERE IS A FAULT IN THE STABILITY SYSTEM. FORD TECHNICIANS CANNOT REPLICATE THE PROBLEM. MANY OTHER OWNERS APPEAR TO BE HAVING THE SAME ISSUE WITH THE FORD EDGE AND F-150 TRUCKS AMONG OTHER FORD VEHICLES. THE FUEL SYSTEM DISPLAYS A WARNING THAT THE FUEL INLET REQUIRES CHECKING DUE TO A VAPOR LEAK. FORD REPLACED A TRADITIONAL FUEL CAP ASSEMBLY WITH A CAPLESS SYSTEM WHICH APPEARS TO NOT SEAL FULLY OR ALLOWS DEBRIS TO KEEP THE SYSTEM FROM REMAINING FULLY SEALED. THERE APPEARS TO BE MANY OTHER OWNERS WHO EXPERIENCE THIS SAME WARNING LIGHT WITH A MALFUNCTION INDICATOR LIGHT ILLUMINATED THAT CANNOT BE TURNED OFF. IF FUEL VAPOR IS LEAKING, THERE IS RISK OF VEHICLE FIRE OR EXPLOSION. *JS
WHILE DRIVING AT HIGHWAY SPEEDS ON AN INTERSTATE, THERE WAS A SUDDEN LOSS OF ACCELERATOR POWER. I WAS ABLE TO MANEUVER THE VEHICLE TO THE SIDE OF THE ROAD, PARK, SHUT THE ENGINE OFF, AND RESTART WITH SEEMINGLY NO REPEATABLE AFFECT. DEALER NOT ABLE TO REPRODUCE THE PROBLEM BUT SAYS THAT IT'S PROBABLY THE THROTTLE BODY. THIS LOSS OF POWER AND REQUIRED SHOULDER MANEUVER COULD HAVE CAUSED A SIGNIFICANT CRASH DUE TO SURROUNDING TRAFFIC. *JS
AT DECELLERATION, A LOUD AND NOTABLE CLUNK (ALMOST AS IF HIT BY ANOTHER VEHICLE) CAN BE FELT/HEARD WHEN THE GAS PEDAL IS PRESSED AFTER DECELLERATION. THIS APPEARS TO BE CONSISTENT WITH OTHER OWNER'S DESCRIPTION OF SIMILAR SITUATIONS DURING DECELLERATION THEN ACCELLERATION WITHOUT STOPPING, FOR EXAMPLE, WHEN APPROACHING A RED LIGHT THAT CHANGES GREEN BEFORE THE VEHICLE COMES TO A COMPLETE STOP. DEALER IS NOT ABLE TO REPRODUCE PROBLEM. *JS
DOOR AJAR SENSOR DOES NOT WORK PROPERLY ON THE DRIVER'S SIDE FRONT DOOR. THE SENSOR SAYS THE DOOR IS AJAR, BUT IT IS NOT, AND WILL NOT GO OFF EVEN AFTER OPENING AND CLOSING THE DOOR SEVERAL TIMES. THE INTERIOR LIGHTS STAY ON, WHICH IS A HAZARD WHEN DRIVING AT NIGHT. *TR
THE DOOR AJAR INDICATOR SHOWS DRIVERS SIDE DOOR OPEN EVEN THOUGH IT IS COMPLETELY CLOSED. IT KEEPS THE DOORS FROM LOCKING WHICH IS A SAFETY ISSUE. THIS IS A WIDELY KNOWN PROBLEM WITH SEVERAL FORD MODELS. FORD SHOULD ISSUE A RECALL FOR THE DEFECTIVE SWITCHES. *TR
DRIVER DOOR AJAR ERROR. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED. THE INDICATOR REMAINED ILLUMINATED EVEN WHEN THE CONTACT SLAMMED THE DOOR CLOSED MULTIPLE TIMES. AS A RESULT, THE DOORS WERE UNABLE TO BE LOCKED. WHILE DRIVING AND REACHING A CERTAIN SPEED, THE DOORS WOULD LOCK AUTOMATICALLY AND THE INDICATOR WOULD DIM. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000.
2011 EDGE, 3.5 YEARS OLD, WITH 41,000 MILES. CAR SUDDENLY LOST POWER TO MOVE FORWARD, BUT CAR WAS STILL RUNNING, WRENCH APPEARED ON SCREEN, WAS ABLE TO COAST AND PULL OVER. TURNED ENGINE OFF, RESTARTED VEHICLE SUCCESSFULLY. PROBLEM REPEATED ITSELF THE NEXT DAY, TWICE, WAS ABLE TO (FORTUNATELY) COAST TO A SAFE AREA AND TURN THE CAR OFF. CAR WAS RESTARTED, ENGINE LIGHT APPEARED AFTER THE THIRD INCIDENT. CAR WAS TAKEN TO DEALERSHIP. CODE P2111. THROTTLE BODY WAS REPLACED ($636), UPDATED SOFTWARE - POWERTRAIN?? ($95), AND PERFORMED A "HIGHLY RECOMMENDED" FUEL CLEANING ($108). TOTAL COST, WITH MISCELLANEOUS CHARGES FOR ENVIRONMENTAL WASTE AND TAX, WAS $884. I HAVE OWNED NUMEROUS VEHICLES, MOST FROM FORD, MOST OLDER THAN 3.5 YEARS OLD AND HAVING MORE THAN 41,000 MILES, NEVER HAD A PROBLEM LIKE THIS BEFORE - VERY DISAPPOINTING! HIGH LEVEL OF CONCERN DURING INCIDENTS THAT THE CAR WOULD CREATE A TRAFFIC PROBLEM. FORTUNATELY IT DID NOT AND WAS ABLE TO AVOID HIGH TRAFFIC AND HIGH SPEEDS, AND WAS ABLE TO GET THE VEHICLE TO A DEALERSHIP. *TR
DOOR AJAR SWITCH WAS REPLACED BY DEALER AT ONE YEAR OF AGE AS DOOR AJAR ALARM CAUSED DOORS TO UNLOCK AND INTERIOR DOME LIGHTS TO COME ON- IT IS DIFFICULT TO SEE AT NIGHT WITH INTERIOR LIGHTS ON. NEW SWITCH LASTED TWO YEARS(ORIGINAL SWITCH WAS REPLACED AT ONE YEAR). NOW IN 2014 THE SWITCH IS DEFECTIVE AGAIN!. SAFETY CONCERN ON NIGHT DRIVING WITH INTERIOR LIGHTS ON (THERE IS NO WAY TO TURN THEM OFF OTHER THAN REMOVING THE BULBS!) AND SECURITY CONCERNS AS WHEN DOOR AJAR COMES ON THE DOORS AUTOMATICALLY UNLOCK! FORD ENGINEERS NEED TO DRIVE IN DETROIT AT NIGHT AND SAY THIS IS NOT A SAFETY ISSUE! OR FEDS NEED TO DRIVE IN DC AT NIGHT AND SAY THIS IS NOT AN AUTO SAFETY ISSUE!COPS TELL ME TO TURN OFF INTERIOR LIGHTS AT NIGHT DRIVING! *TR
AT THE ABOVE MILEAGE THE DRIVER DOOR SENSOR STARTED TO ACT UP, IT WOULD NOT LET ME OPEN THE DOOR BY TOUCHING THE HANDLE SO HAD TO USE THE KEY FOB TO OPEN IT. THEN WHEN I CLOSED THE DOOR IT SIDE THE DOOR WAS OPEN SO I OPENED IT AND SHUT IT AGAIN, STILL THE LIGHT DIDN'T GO OUT. THIS WAS A INTERMITTENT PROBLEM BUT HAS SINCE NEVER CLOSED WITH THE LIGHT GOING OUT. TOLD BY MY DEALER THAT THE SENSOR MIGHT NEED TO BE CLEANED AND IT WOULD COST ME $190.00. *TR
NYS THRUWAY AT EXIT 18, CLEARED TOLL BOOTH AND WRENCH SYMBOL ILLUMINATED ON DASH WITH ASSOCIATED DIALOGUE BOX CHECK OWNERS MANUAL. POWER LOSS WAS IMMEDIATELY EVIDENT WITH NO RESPONSE FROM INPUT TO THE ACCELERATOR PEDAL. SHUT OFF ENGINE AND RESTARTED WITH POSITIVE RESULTS. TRAVELED APPROXIMATELY 5 MILES AND SAME INDICATION APPEARED ACCOMPANIED BY LOSS OF POWER AND NO RESPONSE FROM ACCELERATOR PEDAL. SHUT OFF AND RE-STARTED ENGINE WITH NO PROBLEMS. THIS HAS OCCURRED FOUR TIMES SO FAR IN THE LAST TWO WEEKS. I AM AN AIRCRAFT MECHANIC AND IT SEEMS THAT IT'S A SCHEDULING PROBLEM. AFTER THE PREVIOUS INCIDENT IT SEEMS TO RE-APPEAR EVERY 100 MILES, WITH A HALF TANK OF FUEL INDICATED. I RECENTLY ADDED FUEL INJECTION CLEANER TO A FULL TANK OF GAS, SPECIFICALLY FOR A 12 GALLON TANK. THE OIL LIFE IS AT 50% AND A SYSTEMS CHECK INDICATES NO PROBLEMS. ALL INCIDENCES OF THIS HAPPENING WHEN THE AIR CONDITIONING WAS RUNNING AND ENGINE TEMP WAS MID- SCALE. *TR
THE ALARM COMES ON FOR NO REASON. THE FRONT DRIVER PANEL SAYS THE REAR LEFT DOOR IS OPEN, EVEN AFTER CLOSING IT REPEATEDLY, THE PANEL STILL SAYS THE REAR LEFT DOOR IS OPEN. *TR
COMING OFF OF LAKESHORE DRIVE WITH MY 4 MONTH OLD SON IN THE BACK CAR SEAT AND THE TRUCK JUST GOES LIMP WITH NO POWER. IT DROVE REALLY SLOW AND SO I PULLED OFF TO THE SIDE TURNED OFF THE TRUCK RESTARTED AND SEEMED FINE. THERE WERE CARS COMING UP BEHIND ME THANK GOODNESS NO ACCIDENT. MADE IT TO MY SONS DOCTOR APPOINTMENT AND QUICKLY CALLED THE DEALERSHIP AND THE SERVICE GUY SAID HE HAS HEARD NOTHING WITH THE FORD EDGE AND DOESN'T KNOW WHAT THE WRENCH MEANT. HE SAID I NEED TO BRING IT IN AND I WILL BE CHARGED $125 JUST TO LOOK AT IT. I ASKED IF IT WAS SAFE TO DRIVE BACK WITH MY SON AND HE JUST SAID I DON'T KNOW. SO I ASKED WHY WOULD THE HANDBOOK SAY TO CONTACT THE DEALERSHIP IMMEDIATELY? APPARENTLY THIS SEEMS TO BE AN ISSUE WITH THIS AND NEEDS TO BE FIXED. I HAVE TWO SMALL CHILDREN AND DO NOT WANT SOMETHING SERIOUS TO HAPPEN FOR SOMETHING THAT IS OBVIOUSLY A DEFECT! *TR
WHILE ON AN INTERSTATE HIGHWAY GOING 65 MPH. THE CAR WENT LIMP-NO POWER. WRENCH SYMBOL AND AWD LIGHTS COME ON. AFTER NEARLY GETTING REAR ENDED TRYING TO GET TO THE BERM, SHUT CAR OFF RESTARTED IT AND IT RAN FINE. TOOK CAR TO DEALER WHERE THEY DIAGNOSED IT AS A COMPUTER ISSUE. ON 7-12-14 WHILE ON INTERSTATE GOING 70 MPH., EXACT SAME THING HAPPENED. ON 7-13-14, 7-16-14, 7-20-14 AND 7-21-14 AT SPEEDS BETWEEN 25 AND 35 MPH. THIS HAPPENED A TOTAL OF 8 SEPARATE TIMES. TOOK CAR TO FORD DEALER WHERE THEY DIAGNOSED IT AS REPLACE THROTTLE BODY AND REPROGRAM COMPUTER FOR TOTAL COST OF $788.00. SOMEONE IS GOING TO DIE ON A HIGHWAY OR MAKING A LEFT HAND TURN AT AN INTERSECTION IF THIS PROBLEM IS NOT PROPERLY ADDRESSED. *TR
DRIVER DOOR AJAR DOOR IS CLOSED BUT WARNING LIGHT COMES ON WHENEVER YOU ENTER THE CAR. *TR
IT APPEARED TO ME THAT THE ENGINE DISCONNECTED FROM THE DRIVE TRAIN. A BOX LIT UP ON THE DASH SAYING. "ALL WHEEL DRIVE OFF." THE VEHICLE CONTINUED TO CREEP AT AN EXTREMELY SLOW SPEED. I STOPPED AND TURNED OFF THE ENGINE. I STARTED THE ENGINE AGAIN AND THE VEHICLE SEEMED FINE. I DID NOT HAVE ANOTHER INCIDENT FOR A FEW WEEKS. SUNDAY JULY 13 IT STOPPED PROBABLY A DOZEN TIMES ON A 10 MILE ROUND TRIP. SINCE THEN IT HAPPENS 2 OR 3 TIMES A DAY UNTIL TODAY. TODAY IT HAS STOPPED 10 TIMES BEFORE 10:00 AM. (JULY 17, 2014). *TR
I LOVED EVERYTHING ABOUT MY 2011 FORD EDGE LIMITED AWD, I'VE HAD IT LESS THEN TWO MONTHS . THEN ONE MORNING AS I WAS COMMUTING TO WORK I LOST POWER TO MY EDGE. THE WEATHER WAS CLEAR APPROX. 68 DEGREES, A BEAUTIFUL FRIDAY MORNING I WAS DRIVING I FELT A JOLT LIKE A KICK IN THE TRANSMISSION THAT WAS FOLLOWED BY A FLASH OF THE TOOL SYMBOL & ?AWD OFF? ON MY FRONT INSTRUMENT PANEL. I LOST ACCELERATION POWER. I HAD NOWHERE TO PULL OFF ON THE SIDE OF THE ROAD AND HAD JUST CAME OUT OF A SHARP CURVE. ALL I COULD DO WAS PUT THE EDGE IN PARK. TURN OFF, THEN TURN BACK ON, IT STARTED RIGHT UP LUCKILY. THE NEXT DAY MY HUSBAND TOOK THE EDGE TO A FORD DEALERSHIP. THE SERVICE DEPT. HOOKED UP THE EDGE AND FOUND NO PROBLEMS/ERRORS/CODES. ALTHOUGH THEY SAID IT IS PROBABLY THE THROTTLE BODY, SINCE THEY HAVE HAD SEVERAL FORD EDGES COME IN WITH THE SAME PROBLEM. I HAVE GOOGLED ?LOSING POWER WHILE DRIVING MY 2011 FORD EDGE? AND DIDN?T RELIES THAT THIS IS THE #1 PROBLEM WITH FORD EDGES, YOU WOULD THINK THAT FORD WOULD DO SOMETHING ABOUT THIS. AFTER READING ALL THE COMMENTS I SAW INFORMATION ON THE ?THROTTLE BODY? BEING REPLACED. SEVERAL PEOPLE POSTED THEIR EDGE HAD A CODE P2111 OR P2112 (PERTAINING TO THE THROTTLE BODY). I CALLED FORD AND THEY TOLD ME THIS WOULD NOT BE COVERED UNDER WARRANTY. HELP! I HAVE A SMALL FAMILY NOW I'M SCARED TO DRIVE! *TR
BRAKE PEDAL FEELS HARD TO PRESS AND DOES NOT STOP MY VEHICLE. SOME OTHER TIMES THE PEDAL FEELS SPONGY AND WITHOUT BRAKING POWER. AT THE SAME TIME AS PRESSING THE PEDAL I COULD HEAR A HISSING NOISE , BROUGHT THE CAR IN TO THE SERVICE CENTER I WAS TOLD THAT THERE IS A NATIONAL BACKORDER ON THE BRAKE BOOSTER PART, THEY CAN NOT GIVE A DATE THAT THE PART WILL BE AVAILABLE. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →