I WAS DRIVING VEHICLE UP A SLIGHT GRADE AT 30MPH. ENGINE POWER SUDDENLY DROPPED TO AN IDLE RPM. IT FELT LIKE IT WAS RUNNING ON 1 CYLINDER AND VERY ROUGH. I WAS ABLE TO "CREEP" THE CAR TO THE SIDE OF ROAD. PRESSING ON THE ACCELERATOR IN NEUTRAL OR DRIVE HAD NO EFFECT. A "WRENCH" WARNING ICON APPEARED ON THE INDICATOR PANEL. SHUTTING OFF AND RESTARTING THE CAR ALLOWED US TO DRIVE HOME. THIS OCCURRED TWO TIMES WITHIN 2 MILES. THE CAR WILL BE TAKEN TO THE DEALER TODAY FOR REPAIRS. THIS SAME SCENARIO (LESS THAN 270 MILES PRIOR) OCCURRED AS MY WIFE ACCELERATED AWAY FROM OUR HOME 3 WEEKS PRIOR. THE OWNERS MANUAL INDICATED IT WAS AN AWD ISSUE. MY CAR DOES NOT HAVE THAT FEATURE.THE CAR WAS TAKEN TO THE DEALER WHO INDICATED IT WAS A TRANSMISSION PROBLEM COVERED BY A SERVICE BULLETIN AND REPROGRAMMED THE TRANSMISSION COMPUTER. PRIOR TO THESE ENGINE INCIDENTS THE CAR HAD ACTED ODD WHEN SHIFTING, AS THOUGH IT POPPED IN AND OUT OF GEAR. THIS IS A SAFETY CONCERN AND SO FAR WE HAVE BEEN LUCKY BECAUSE IT HAPPENED EACH TIME IN LOW TRAFFIC CONDITIONS. *TR
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
THE REAR DRIVER'S SIDE DOOR HAS A BAD SENSOR. IT DOES NOT RECOGNIZE THE DOOR AS BEING CLOSED UNLESS THE DOOR IS OPENED/CLOSED NUMEROUS TIMES, SOMETIMES IT WILL NOT EVER RECOGNIZE THE CLOSURE. *TR
DRIVER SIDE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS COMPLETELY SHUT. INTERIOR LIGHTS STAY ON WHILE THE DOOR AJAR LIGHT IS ON. HAVE ALREADY HAD TO REPLACE THE BATTERY ON 2011 FORD EDGE. *TR
I GET A DOOR AJAR WARNING WHEN THE DOOR IS ACTUALLY CLOSED; THE LIGHTS WON'T GO OFF, NOR THE DOORS LOCK. I FEEL VERY UNSAFE WITH THE DOORS NOT BEING ABLE TO LOCK. PLUS IT DOESN'T HELP THE BATTERY LIFE MUCH EITHER. *TR
WHILE DRIVEN I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON . I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNTION STILL UP TODAY AND HAPPEN ALMOST EVERYDAY DURING DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECSUSE YOU CAN NOT SEE CLEARLY OUTSIDE.
DRIVERS SIDE DOOR WILL NOT LATCH. DOOR AJAR LIGHT STAYS ON AND DOME LIGHTS WILL NOT GO OFF, EVEN WHEN CAR IS LOCKED.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOORS FAILED TO LOCK WHILE DRIVING AT VARIOUS SPEEDS. IN ADDITION, THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
2011 FORD EDGE SEL I WAS DRIVING DOWN THE ROAD AND THE DRIVER DOOR AJAR LIGHT CAME ON AND WON'T GO OFF IT HAS KILLED THE BATTERY TWICE NOW. IT WENT OFF THE FIRST FEW TIMES IT CAME ON BUT NOW IT STAYS ON ALL THE TIME. I THINK THIS IS A ISSUE WITH THE PART AND FORD SHOULD BACK UP THE PART AND FIX IT AINT FORD TOUGH IF IT MESSES UP ON ITS OWN FORD SHOULD FIX THIS ISSUE WE PAY FOR THESE NICE VEHICLES AND A LITTLE SWITCH MESSES UP AND WE SHOULD HAVE TO TEAR THE DOOR APART AND TAKE A CHANCE ON MESSING SOMETHING ELSE UP I THINK NOT FORD SHOULD HAVE TO BACK UP THE BUILT FORD TOUGH SLOGAN AND RECALL THIS PROBLEM. THANK YOU! *TR
THE DRIVERS SIDE FRONT DOOR LATCH SENSOR IS FAULTY, THUS THE DOOR AJAR LIGHT STAYS ILLUMINATED. AS A RESULT, DOORS WON'T LOCK AND CAB LIGHTS STAY ON. THIS IS A SAFETY CONCERN BECAUSE CHILDREN IN THE BACK CAN OPEN THE DOOR FREELY. FORD HAS IDENTIFIED THE PROBLEM WITH A TSB 14-0083 ALTHOUGH WILL NOT RECALLED. FORD SERVICED THE VEHICLE AND REPLACED THE LATCH IN 2013. PROBLEM HAS RETURNED AND LAFAYETTE FORD WON'T REPLACE AGAIN. *TR
I ENTER THE VEHICLE, STARTED THE CAR AND DOOR AJAR LIGHT CAME ON. I OPENED DOOR AND CLOSED SEVERAL TIMES TO GET IT TO GO OUT. NOW I JUST DRIVE IT WITH THE LIGHT ON, DON'T WANT TO ABUSE THE DOOR. WHEN I PARK THE CAR THE LIGHT STAYS ON FOR A LONG TIME. EVENTUALLY THE DOME LIGHT, EXT. YELLOW LIGHTS AND EXT. REAR VIEW MIRROR DOWN LIGHTS WILL GO OUT. WHILE DRIVING THE DOOR LOCKS WILL NOT LOCK. CAN BE DRIVING FOR A LONG TIME AND THE LOCKS WILL FINALLY ENGAGE. (HOUR)CONCERNS ARE DRIVING THROUGH FLINT WITH THE DOORS UNLOCKED AND A DEAD BATTERY FROM INTERIOR LIGHTS NOT TURNING OFF. *TR
ALTHOUGH THE DOORS ARE CLOSED ON MY 2011 FORD EDGE THE "DRIVER'S DOOR OPEN" WARNING APPEARS ON DASHBOARD. INTERIOR LIGHTS STAY ON. DOORS WILL NOT LOCK FROM THE INSIDE, MAKING THINGS DANGEROUS IN THE EVENT OF A CAR-JACKING. FORD CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY AND WANTS A LOT OF MONEY TO FIX THE PROBLEM, WHICH WE HAVE DISCOVERED IS WIDESPREAD. IT IS AN INHERENT FAULT WITH THE FORD EDGE IRRESPECTIVE OF YEAR. *TR
THE LOCKS ON ALL FOUR DOORS OF THE VEHICLE NO LONGER LOCK ON THEIR OWN WHEN PUT INTO DRIVE. WHEN LOCKED WITH THE REMOTE KEY THEY UNLOCK ABOUT 3 SECONDS AFTERWARDS. THEY ONLY WAY TO KEEP THE DOORS LOCKED IS TO USE THE KEY PAD ON THE VEHICLE OR LOCK THEM FROM THE INSIDE. *TR
I WAS DRIVING AND ALL OF A SUDDEN THE VEHICLE STARTED IDLING HIGH AND SPUTTERING. THEN THE CHECK ENGINE LIGHT CAME ON. THE ENGINE JUST SHUT OFF. LUCKILY THERE WAS NO ONE BEHIND ME. I COULD HAVE BEEN REAR-ENDED. THIS IS THIRD TIME THIS HAS HAPPENED. THE FIRST TIME IT HAPPENED I TOOK IT TO FORD AND THEY SAID THERE WAS NO CODE TO TELL THEM WHAT WAS WRONG WITH IT. THEY REPLACE THE THROTTLE BODY SENSOR AND CHECK ENGINE LIGHT WAS GONE, BUT A FEW HOURS LATER IT CAME BACK ON AND IT STALLED ON ME AGAIN. I WASTED A COUPLE OF HUNDRED DOLLARS TO END UP RIGHT BACK WHERE I WAS BEFORE WITH A VERY UNSAFE VEHICLE. IF I COULD AFFORD TO GET ANOTHER VEHICLE, I WOULD. I AM AFRAID TO DRIVE THIS VEHICLE. SOMETHING HAS TO BE DONE BEFORE SOMEONE IS INJURED OR KILLED. *TR
ALTHOUGH THE DOORS ARE CLOSED "DRIVER'S DOOR OPEN" WARNING APPEARS ON DASHBOARD. DOORS WILL NOT LOCK FROM THE INSIDE, MAKING THINGS DANGEROUS IN THE EVENT OF A CAR-JACKING. FORD CLAIMS THIS IS NOT COVERED UNDER THE WARRANTY AND WANTS A LOT OF MONEY TO FIX THE PROBLEM, WHICH WE HAVE DISCOVERED IS WIDESPREAD. IT IS AN INHERENT FAULT WITH THE FORD EDGE IRRESPECTIVE OF YEAR. *TR
BRAKE PEDAL IS HARD. HISSING SOUND WHEN BRAKE PEDAL IS PRESSED. VEHICLE WILL NOT STOP. *TR
YOU SHUT THE DOOR AND IT STILL TELLS YOU THAT ITS OPEN. THE INTERIOR LIGHT THEN STAYS ON MAKING IT HARD TO SEE AT NIGHT AND THE DOORS WANT LOCK. *TR
BOTH MY WIFE AND I NOTICED THAT THERE WERE LOUD NOISES COMING FROM THE REAR END OF THE VEHICLE...GROWLING NOISES WHICH BECAME NOTICEABLE AROUND 30 MPH. AS THE SPEED INCREASED, THE NOISE LEVEL DID AS WELL. I WAS TOLD BY A FORD MECHANIC THAT THE REAR WHEEL BEARINGS NEEDED TO BE REPLACED (AFTER ONLY APPROX. 32K MILES!). I REPLACED BOTH REAR WHEEL BEARINGS AND THE NOISE DIMINISHED BUT DID NOT TOTALLY GO AWAY. IT STILL VARIES WITH SPEED. WHEN IT'S RAINING, THE NOISE DIMINISHES. WHEN IT'S COLD ( FREEZING OR LOWER) THE NOISE DIMINISHES. IN NEITHER CASE, AFTER THE BEARINGS WERE REPLACED, DID THE NOISE GO AWAY COMPLETELY. WE BOUGHT THE CAR BRAND NEW AND HAD NONE OF THESE PROBLEMS. DIFFERENT FORD FORUMS STATE THAT THERE IS A DEFECT IN THE ARMS THAT SUPPORT THE REAR WHEELS THAT CAUSES THE BEARINGS TO BE ROTATED IN A POSITION THAT CAUSES THEM TO FAIL QUICKLY. TO DATE I HAVE NOT FOUND ANY LITERATURE FROM FORD VERIFYING THIS, YET THE PROBLEM PERSISTS. *TR
APPROXIMATELY THE "DOOR AGAR" WARMING LIGHT CAME ON. NO BIG DEAL, RIGHT? NO, WRONG, WHEN THIS WARNING LIGHT COMES ON, THERE IS NO WAY TO KEEP THE DOORS LOCKED WHILE TRAVELING IN THE CAR. THIS IS VERY DANGEROUS, KINDA LIKE NOT BEING ABLE TO WEAR A SEAT BELT. SO THE FIRST TIME THIS "DOOR AGAR" LIGHT CAME ON, THE CAR WAS STILL UNDER WARRANTY AND THE LOCAL FORD DEALER HAPPILY REPLACED THE SWITCH ASSEMBLY AT NO CHARGE. NOW THE CAR IS BEYOND WARRANTY AND THE"DOOR AGAR" LIGHT IS BACK ON AND THE FIX IS SEVERAL HUNDRED DOLLARS IN REPAIRS. THIS IS A BIG SAFETY ISSUE FOR FORD EDGE OWNERS. PLEASE CONSIDER A RECALL. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DRIVER DOOR AJAR LIGHT IS ON AND THE DOORS WILL NOT LOCK. AT THE CURRENT TIME, THIS IS INTERMITTENT BUT ONLINE RESEARCH SAYS MANY SIMILAR CARS HAVE THE SAME PROBLEM BEGINNING AT ABOUT 41,000 MILES. WHY IS THIS A SAFETY ISSUE? THE MAIN REASON IS CARJACKING! ALSO YOU CAN NOT LOCK ALL FOUR DOORS AND TAIL GATE AT THE SAME TIME. TO MANUALLY LOCK ALL DOOR FROM THE INSIDE BY THE DRIVER ALONE IS NEARLY IMPOSSIBLE FOR US OLDER FOLKS. I HAD NEARLY BEEN A VICTIM 50 YEARS AGO, ONLY TO HAVE PREVENTED IT, BY MANUALLY LOCKING MY DOOR EVERY TIME I ENTERED. THE MAN WAS UNABLE TO OPEN THE DOOR AND I WAS ABLE TO DRIVE OFF WITH HIM HOLDING THE DOOR HANDLE UNTIL HE LET GO!. ALSO THE EDGE DOORS WILL NOT AUTO LOCK WHEN YOU REACH THE SPEED OF ABOUT 9 MPH WITH THE DOOR AJAR LIGHT ON. *TR
DRIVER DOOR LATCH/DRIVER DOOR AJAR INDICATOR LIGHT STAYS ON TO INCLUDE INTERNAL CAB LIGHTS WHICH WILL REMAIN ON. YOU CAN ATTEMPT TO CLOSE DRIVER DOOR MULTIPLE TIMES WITHOUT SUCCESS ON REMOVING INDICATOR LIGHT ALERT. YOU CANNOT LOCK DOORS WHILE IN MOTION OR NOT, AND CAB LIGHTS WILL REMAIN ON. LOCAL FORD DEALER JORDAN FORD OR RIATA FORD WHOM I PURCHASED VEHICLE FROM REFUSE TO FIX PROBLEM AS THEY WILL NOT RECOGNIZE THIS PROBLEM AS VALID, AND DOING SO WOULD COST ME AN ASTRONOMICAL FEE FOR LABOR AND PARTS AS PER THEIR ESTIMATE. IT IS NOW 5 MONTHS OUT OF THE 12 MONTHS THAT I PURCHASED THIS PRE-OWNED FORD CERTIFIED VEHICLE THAT HAS BEEN JUST A BIG HEADACHE FOR US. THE VEHICLE WILL NOT LOCK WHILE THIS ALERT REMAINS ACTIVE WHETHER CAR IS IN MOTION OR PARKED. YOU CANNOT ARM AND LOCK VEHICLE WHICH IS A BIG DISILLUSION AND INSURANCE WOULD NOT COVER ANY THEFT SHOULD THERE BE ONE BECAUSE OF THIS ISSUE. WHEN ALERT IS ACTIVE BUILT IN THEFT ALARM WILL ALSO GO OFF AT ANY UNKNOWN MOMENT, DAY OR NIGHT. THE INTERNET IS FULL OF BAD REVIEWS ON THIS MODEL VEHICLE AND I FOR ONE, WISHED I HAD READ UP ON IT PRIOR TO MY PURCHASE. THIS IS NOT A LIFE AND DEATH SITUATION, BUT COULD BECOME ONE WITH THE VARIOUS SCENARIOS THAT CAN OCCUR. I WOULD HOPE TO RECEIVE A RESPONSE AND I GUESS I HAVE TO WAIT LIKE ALL THE OTHERS. *TR
NEED SOMEONE TO KNOW ABOUT THIS CRAZINESS. DAYS AFTER A FULL DETAILING AND REPLACED BATTERY THAT THE DEALER SAID NEEDED REPLACING, GOT THE BLIND SPOT AND CROSS TRAFFIC WARNING FAULTS, AT FIRST OCCASIONALLY, THEN WITHIN A WEEK EVERY TIME THE CAR WAS DRIVEN. SOON THE NAVIGATION INDICATED A FAULT AS WELL. A FEW DAYS LATER, IN THE MORNING FOR SCHOOL DROP OFF, EACH OF THESE FAULTS ALERTED, THEN THE HEAT STARTED BLASTING. TURNED THE CLIMATE CONTROL TO OFF AND STILL BLASTING - HOT. GOT TO THE SCHOOL TO LET THE CHILD OUT AND THE POWERED DOOR LOCKS WEREN'T WORKING. THANKFULLY THERE WAS A KNOB TO MANUALLY PULL UP BECAUSE I COULDN'T LET HIM OUT OF THE CAR. WENT STRAIGHT TO DEALER WITH HEAT STILL BLASTING, THEY "RESET" SOMETHING AND IT SEEMED BETTER. THEN IT ALL STARTED AGAIN THE NEXT DAY. SOMETIMES DOOR LOCKS WORKED, SOMETIMES NOT. SOMETIMES HEAT WOULD BLAST, SOMETIMES COOL WOULD BLAST, ALL WITH CLIMATE CONTROL OFF. ADDITIONAL FAULT STARTED FOR FRONT COLLISION WARNING. DEALER AGAIN, COULDN'T REALLY FIGURE IT OUT (NEVER CONNECTED IT TO NEW BATTERY, INCORRECT INSTALLATION, OR SOMETHING IN DETAILING), BUT THEN NEEDED TO ORDER A PART. BACK WHEN PART CAME IN, TOOK TWO DAYS (HAD TO GET RENTAL CAR - FORTUNATELY COVERED BY EXTENDED WARRANTY) BECAUSE THEY COULDN'T FIGURE IT OUT. REPORTED FINDING SOME "SINGED WIRES" UNDER THE DASH. VERY SCARY EXPERIENCE - LIKE THE CAR WAS POSSESSED. NEED TO KNOW I CAN TRUST MY CAR TO DO WHAT I EXPECT, ESPECIALLY SINCE THE CAR WAS FAR FROM CHEAP AND HAD ALL THE BE
AFTER CLOSING DOOR, THE DOME LIGHTS AND DOOR AJAR INDICATOR ON INSTRUMENT CLUSTER WOULD ILLUMINATE. I WOULD HAVE TO SLAM THE DOOR SEVERAL TIMES TO GET THE DOME LIGHT AND DOOR AJAR LIGHT INDICATOR LIGHT TO EXTINGUISH. THE PROBLEM IS WORSE IN COLDER WEATHER. *TR
MY 2011 FORD EDGE CURRENTLY HAS 59000 MILES ON IT. THE DOOR AJAR LIGHT WILL NOT GO OFF. I HAVE TAKEN IT TO THE DEALERSHIP TO BE CHECKED OUT. THEY SAID IT WAS NOT COVERED IN WARRANTY AND THAT THERE IS A TSB ON IT- TSB-14-0083. APPARENTLY THIS IS A COMMON ISSUE. I AM NOT ABLE TO LOCK MY DOORS PROPERLY IN THE VEHICLE. MY ALARM WILL RANDOMLY GO OFF IN THE MIDDLE OF THE NIGHT BECAUSE ITS SENSING THAT THE DOOR IS OPEN WHEN IT ISN'T. I WILL NOT PAY TO HAVE THIS REPLACED WHEN IT IS VERY EVIDENT THAT THIS IS A "KNOWN ISSUE" AS MY SERVICE ADVISOR TOLD ME. THIS NEEDS TO BE RECALLED BECAUSE OF THE SAFETY ISSUES THAT ARE PRESENTED WHEN YOU CAN'T LOCK YOUR DOORS. *TR
UPON ENTERING THE 2011 FORD EDGE I CLOSED THE DRIVERS SIDE DOOR AND THE DOOR AJAR LIGHT CAME ON AFTER I STARTED THE CAR. I OPENED AND CLOSED THE DRIVERS SIDE DOOR SEVERAL TIMES TO NO AVAIL. I PUSHED THE OK BUTTON ON THE STEERING WHEEL AND TRIED TO OPEN AND CLOSE THE DRIVERS SIDE DOOR AND THE LIGHT WENT OFF. THIS HAPPENS ABOUT 3-5 TIMES A WEEK. *TR
THE DRIVER'S SIDE DOOR SENSOR IS NOT READING THAT THE DOOR IS CLOSED AND REMAINS ON. THIS IS THE SECOND TIME IN A YEAR THAT I AM GOING TO HAVE THE SENSOR REPLACED. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 53,435.
THE DRIVER DOOR IS SHOWING AN ALARM OF NOT BEING CLOSED WHEN IT IS CLOSED. THE INTERIOR LIGHTS DO NOT SHUT OFF FOR 2 MINUTES AND THIS IS A SAFETY ISSUE WHEN DRIVING A NIGHT AND IT IS KILLING THE BATTERY OFF. *TR
DOOR AJAR LIGHT STAYS ON WITH DOOR SHUT. DOME LIGHT STAYS ON SO YOU ARE BLINDED AT NIGHT. CANT LOCK DOORS SO IT IS UNSAFE. STARTED DOING IT AT 19000 MILES. FORD WOULD NOT FIX IT. LOOKS LIKE THOUSANDS OF PEOPLE HAVE THE SAME PROBLEM. *TR
DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS FULLY SHUT, DOME LIGHTS STAYS ON AND CANNOT LOCK CAR. I CAN OPEN AND SHUT IT TO TURN OFF WARNING BUT THEN IT POPS ON AGAIN. *TR
DRIVER DOOR AJAR WARNING PERSISTENTLY ON. CABIN LIGHTS REMAIN ON. MULTIPLE COMPLAINTS ON INTERNET REGARDING THIS PROBLEM WITH FORD VEHICLE. *TR
TSB-14-0083 AND 0011. DOOR AJAR WILL NOT TURN OFF. THE ISSUE IS WITH THE DRIVER'S DOOR LATCH ASSEMBLY. THIS SHOULD BE A RECALL AS IT IS AFFECTING ALL 2011 AND NEWER FORD CARS WITH THIS LATCH SYSTEM AS DOCUMENTED HERE ON MULTIPLE TREADS ON FORDEDGEFORUM.COM. EXAMPLE THREAD HTTP://WWW.FORDEDGEFORUM.COM/TOPIC/10869-DOOR-AJAR-WARNING-ON-AT-ALL-TIMES/PAGE-4. *TR
WHILE DRIVING 25-40 MPH, THE CAR WENT INTO LIMP MODE, NO ACCELERATION AT ALL. "YELLOW WRENCH" LIGHT CAME ON THE INSTRUMENT PANEL. I WAS STUCK IN THE INTERSECTION, MAKING A LEFT HAND TURN ACROSS TWO LANES OF ONCOMING TRAFFIC, AND I COULD NOT MOVE THE CAR. THE ENGINE DID NOT TURN OFF OR STALL. I JUST HAD NO POWER OR ABILITY TO ACCELERATE. I WAS FINALLY ABLE TO ROLL INTO A SAFE SPOT, OUT OF TRAFFIC AND HARMS WAY. I TURNED THE CAR OFF AND WAITED A FEW MINUTES TO RESTART. WHEN I RESTARTED IT, THE WRENCH LIGHT WAS OFF AND THE CAR RAN FINE. THIS HAPPENED TWICE, TWO NIGHTS IN A ROW, SO I HAD IT TOWED TO THE DEALER THE NEXT DAY. THEY WERE NOT ABLE TO FIND ANY PROBLEMS WITH THE CAR AND WANTED ME TO JUST TAKE IT AS IS. I MENTIONED THAT I HAD READ ABOUT ISSUES WITH THE ELECTRONIC THROTTLE BODY, AND THEY SAID IT SEEMED FINE. HOW CAN THEY ALLOW ME TO TAKE A CAR THAT IS SO UNSAFE TO DRIVE? I COULD HAVE BEEN HIT, AND THE PERSON THAT HIT ME COULD HAVE BEEN KILLED. I CALLED FORD CUSTOMER RELATIONS, REGARDING AN INVESTIGATION ON THIS PROBLEM, AND THEY WERE REQUIRED TO DO A "CUSTOMER SATISFACTION PROGRAM;. BUT MY VIN DID NOT FALL INTO THIS PROGRAM. I PAID TO HAVE THE ETB REPLACED, OUT OF POCKET, AND AM HOPING THAT THIS IS THE PROBLEM. VERY UNSAFE SITUATION TO BE PUT IN BY FORD. *TR
FORD EDGE LATCH DOOR AJAR DOME LIGHTS STAY EVEN WHEN DOOR IS CLOSED. *TR
LEAK FROM POWER TRANSFER UNIT 11/16/2012 #2 PTU STILL LEAKING AND FOUND METAL SHAVINGS #3 1/5/2015 TRANSMISSION SLIPPING NEEDED A NEW SEPARATOR PLATE AND NEW INTAKE GASKET AND BRAKE BOOSTER REPAIR. *TR
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 30 MPH, THE DOOR LATCH INDICATOR FRACTURED, THE DOME LIGHTS WOULD NOT SHUT OFF, AND THE DOORS WOULD NOT UNLOCK. THE FAILURE RECURRED ON MULTIPLE OCCASIONS. THE VEHICLE WAS NOT REPAIRED OR DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE AJAR DOOR WARNING LIGHT REMAINED ILLUMINATED. THE CONTACT STATED THAT THE INTERIOR DOME LIGHT FAILED TO POWER OFF, CAUSING A GLARE WHILE DRIVING AT NIGHT. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 30,000. UPDATED 03/17/15*LJ UPDATED 06/18/2015 *JS
FOR THE THIRD TIME THE "DRIVER DOOR AJAR" WARNING LIGHT IS ILLUMINATED WHILE THE DOOR IS CLOSED AND PRESUMED LOCKED. THE DEALER MADE REPAIRS THE FIRST TWO TIMES AND NOW IS CHARGING ME AGAIN FOR THIS THIRD OCCURRENCE OF THE SAME ISSUE STATING THEY PREVIOUSLY ONLY CLEANED THE PART WHICH IS NOW DETERMINED TO NEED REPLACEMENT. MY TEENAGER OFTEN DRIVES THIS VEHICLE AND WE DO NOT KNOW IF THE DRIVER DOOR IS CLOSED OR LOCKED BECAUSE OF THE DEFECT IN THE WARNING SYSTEM. IT IS ABSURD THAT IT IS NOT COVERED UNDER MY EXTENDED WARRANTY AS THE SALESMAN TOLD ME IT WAS AT TIME OF PURCHASE. *TR
AFTER FUELING THE VEHICLE UP, WAS HEADING HOME FOR THE EVENING AND TRAFFIC LIGHT TURNED GREEN, WENT TO GO AND THE CARS BEHIND ME BECAME INPATIENT. THE FORD EDGE WAS ROLLING THROUGH THE TRAFFIC LIGHT AT LESS THAN @ 5 MPH. AFTER CLEARING THE TRAFFIC LIGHT INTERSECTION I WAS ABLE TO GET THE 2011 FORD EDGE INTO A THE NEAREST NEIGHBORHOOD. THIS WAS AT NIGHT TIME WITH MY THREE(3) YEAR OLD GRANDSON WITH ME. TOW TRUCK WAS DISPATCHED AND TAKEN TO THE NEAREST DEALERSHIP WHICH HAPPEN TO BE THE ONE THE FORD EDGE WAS PURCHASED FROM ON AUGUST 8, 2015. VEHICLE WAS PURCHASED FOR MY DAUGHTER SO THAT SHE COULD HAVE A RELIABLE MODE OF TRANSPORTATION FOR HER AND MY GRANDSON.WORK ORDER # 98983 FROM "DICK SMITH FORD" DATED JANUARY 5, 2015 AT A COST OF $95.00, AND THIS IS WITH ME HAVING AN EXTENDED WARRANTY. I NOTIFIED FORD MOTOR CORPORATION AS TO THE "THROTTLE BODY" BEING DEFECTIVE. I WAS INFORMED VIA E-MAIL THAT (NO RECALLS) HAVE BEEN ISSUED FOR THIS PROBLEM ON THE 2011 FORD EDGE. ON JANUARY 6, 2015 WHEN MY DAUGHTER WAS ON HER WAY TO WORK AT FORT JACKSON DURING THE 7:00 AM TRAFFIC AGAIN DEAD PEDAL WITH THROTTLE BODY. I NOTIFIED FORD MOTOR CORPORATION AGAIN, VIA E-MAIL AND TELEPHONE. I MADE IT CLEAR THAT I VALUE THE LIFE OF MY DAUGHTER AND GRANDSON AND IF THEY SHOULD HAVE A DEAD PEDAL WHILE ON THE HIGHWAY AT GREATER SPEEDS, WHAT WOULD HAPPEN IF THE VEHICLE BEHIND THEM WAS NOT PAYING ATTENTION, THEN WHAT. THAT'S WHEN CORPORATION WILL FIND THAT IT COST EFFECTIVE TO PAY OUT FOR A DEFECT ITEM ON A VEH
2011 FORD EDGE DOOR AJAR LIGHT AND DOME LIGHT STAYS ON AFTER SHUTTING DOOR. IT ENDED UP BEING THE SENSOR IN THE FRONT PASSENGER DOOR AND FRONT DRIVERS DOOR. THE FRONT DRIVERS DOOR SENSOR WAS REPLACED TWICE IN 2013 AND ONCE IN 2014. THE PASSENGER SIDE DOOR WAS REPLACED IN 2014 AND IN JANUARY 2015. THE DOOR SENSOR ISSUE STARTED AT 34,000 MILES. WE ARE CURRENTLY AT AROUND 43,000 MILES AND THE DOOR SENSORS CONTINUE TO BE A MAJOR PROBLEM. REPLACING THE DRIVERS SIDE DOOR SENSOR 3 TIMES IN 2 YEARS AND THE PASSENGER SIDE DOOR SENSOR IN 2 YEARS AS WELL SHOULD NOT HAPPEN, ESPECIALLY ONLY DRIVING 9,000 MILES IN THOSE 2 YEARS. SOMETHING NEEDS TO BE DONE ABOUT THESE DOOR SENSORS THAT KEEP GOING OUT. FORD HAS SAID THERE IS NO PROBLEM, BUT THERE HAS TO BE AFTER ALL THESE REPLACEMENTS. *TR
THE DRIVER DOOR SAYS IT IS AJAR BUT ITS ACTUALLY SHUT. AND THE KEY FOB DOES NOT WORK TO UNLOCK THE DOORS WHEN YOU TOUCH THE SENSOR ON THE DOOR HANDLE. *TR
DOOR AJAR LIGHT STAYS ON, EVEN WHEN THE DOOR IS SHUT. WILL NOT ALLOW AUTOMATIC DOOR LOCKS TO LATCH. THIS IS A DANGER TO CHILDREN IN THE BACK SEAT. ALSO, WEARS OUT THE LIFE OF THE BATTERY. INTERIOR LIGHT STAY ON FOR 3 MIN AFTER DRIVING, THIS MAKES IT A HAZARD TO SEE WHEN DRIVING. *TR
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR
THE DOOR AJAR WARNING APPEARS CONTINUOUSLY ON THE DASHBOARD EVEN WHEN THE DOOR HAS BEEN CLOSED. THIS PREVENTS THE DOORS FROM BEING LOCKED AND CAUSES THE DOME LIGHTS TO BE ON WHILE DRIVING CAUSING VISION ISSUES AT NIGHT. THE LIGHT ALSO STAYS ON WHEN THE CAR IS OFF WHICH RESULTS IN DRAINING THE BATTERY. *TR
THE DRIVER DOOR AJAR SWITCH REMAINS ON WHEN DOOR IS CLEARLY CLOSED. INTERIOR LIGHTS REMAIN ON AND DRAINS BATTERY LIFE. VERY DISAPPOINTED THAT THIS ISSUE HAS NOT BEEN TAKEN CARE OF BY AN AMERICAN COMPANY. *TR
"PASSENGER DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY ALONG WITH INTERIOR DOME LIGHT. OPENING/CLOSING DOOR USUALLY DOESN'T FIX. WARNING CAN COME ON EVEN IF DOOR WASN'T OPENED. CAN OCCUR WHEN PARKED (FIRST STARTING CAR) OR DRIVING. CAN TEMPORARILY OVERRIDE ISSUE BY PRESSING OK BUTTON, BUT CAN/WILL HAPPEN AGAIN. VERY ANNOYING AND IS A HAZARD WHEN DRIVING (KINDA STARTLING/DISTRACTING) ESPECIALLY IF IT OCCURS AT NIGHT (DOME LIGHT IMPAIRS VISION). *TR
AT RANDOM.. DOOR AJAR LIGHT COMES ON AND STARTS DINGING- INTERRUPTS DRIVING , AND VISUAL CONCENTRATION, HAS ALMOST CAUSED A WRECK ON 2 OCCASIONS. *JS
DOOR AJAR LIGHT STAYS ON ALL THE TIME EVEN WHEN DOOR IS CLOSED ALL THE WAY. INTERIOR LIGHTS STAY ON. NOW THE BACK UP CAMERA SAYS IT UNAVAILABLE OR SHOWS UPSIDE DOWN. *JS
CAR SUDDENLY LOST SPEED AND SLOWED TO CRAWL WHILE DRIVING, ISSUE IS WITH THE ELECTRONIC THROTTLE BODY. *TR
-DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED TIGHTLY. NEVER DO I CLOSE THE DOOR AND THE DOOR AJAR SIGNAL GOES AWAY. IT IS ALWAYS ON. -AS SUCH, THE INTERIOR LIGHT STAYS ON THE IN CAR MAKING IT VERY UNSAFE AND HARD TO SEE AT NIGHT. -I HAVE THE INABILITY TO LOCK THE DOORS WHILE IN THE VEHICLE ANOTHER VERY UNSAFE ISSUE WHEN IN CERTAIN AREAS OR AT NIGHT. -THE LATCH IS FAULTY AND I HAVE SEEN HUNDREDS OF OTHERS ONLINE WHO HAVE HAD THIS SAME PROBLEM WITH FORD EDGES. FORD NEEDS TO HAVE A RECALL ON THESE FAULTY LATCHES! *TR
COMING OUT OF AN UNDERGROUND PARKING GARAGE AND THE VEHICLE SUDDENLY STOPPED AND I RECEIVED AN ORANGE WRENCH ERROR MESSAGE STATING AWD OFF. THE VEHICLE WOULD NOT ENGAGE IN A DRIVABLE GEAR. I HAD TO DRIFT TO A SPOT WHERE I COULD BE OUT OF THE LINE OF TRAFFIC, AT WHICH TIME I STOPPED THE VEHICLE/BRAKEDP; SHIFTED INTO PARK, AND TURNED OFF THE IGNITION. UPON RE-STARTING THE VEHICLE, IT APPEARED TO RESOLVE. UPON DOING RESEARCH, I RECENTLY TOOK THE VEHICLE TO THE FORD SERVICE DEPT AND THEY RESET THE TRANSMISSION COMPUTER AS I HAD BEEN EXPERIENCING SLIPS OR ROUGH STARTS WHEN DRIVING/ACCELERATING OVER THE LAST 2-3 MONTHS. THE INCIDENT DESCRIBED ABOVE OCCURRED APPROXIMATELY 2.5 WEEKS AFTER THAT SERVICE VISIT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →