Page 27 of 37 · complaints 1,301–1,350 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body › Door
Filed Apr 29, 201539,800 milesMN

DRIVER SIDE DOOR REMAINS "AJAR". (DOOR LATCH ASSEMBLY) LOCKS WON'T LOCK, DOME LIGHTS STAY ON, CAN'T LOCK CAR AND LIGHTS COME ON RANDOMLY DURING THE DAY & NIGHT. I HAVE BEEN TOLD IT IS AN ONGOING ISSUE THAT COULD COST ME $500.00. IF I CAN'T MANUALLY LOCK THE DOORS, THE KIDS CAN GET OUT WHILE DRIVING. SAFETY RECALL IS NECESSARY OR TRADING IN FORD! I HAVE TO PUT TAPE OVER MY DOME LIGHTS SO I CAN BACK OUT OF MY DRIVEWAY IN THE DARK...I CAN'T SEE! *TR

Service Brakes
Filed Apr 29, 201541,000 milesFL

MY WIFE WAS DRIVING 35 MILES PER HOUR AND TRIED TO BRAKE AND FOUND IT NON RESPONSIVE SO I DEPRESSED THE BRAKE SEVERAL TIMES FOR IT TO STOP. SLOWLY DROVE TO THE FORD DEALERSHIP AND THEY INFORMED ME THERE WAS A RECALL ON THE 2011 EDGE BRAKE BOOSTER. THEY GAVE ME A RENTAL AND SAID THEY WOULD FIX MY CAR AS IT WAS NON DRIVABLE. I JUST HAD THIS CAR SERVICED AT THE FORD DEALERSHIP WITH NO MENTION OF THE POSSIBLE LIFE THREATENING FAULT IN THE BRAKES. I ALMOST WRECKED. THIS IS A SERIOUS PROBLEM HIDDEN FROM US THE OWNERS OF THESE CARS. I TOLD THEM THERE WAS AN AIR NOISE WHEN DEPRESSING THE BRAKE AND THE DEALERSHIP NEW EXACTLY WHAT WAS WRONG. *TR

Electrical System
Filed Apr 29, 201555,000 milesIN

DOOR AJAR LIGHT STAYS ON AND DOOR WILL NOT LOCK. *TR

Electrical System
Filed Apr 28, 201522,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE ALL OF THE DOORS WERE CLOSED, THE FRONT DRIVER SIDE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE INTERIOR LIGHTING REMAINED ILLUMINATED. THE FAILURES RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.

Electrical System1 injured
Filed Apr 27, 201593,200 milesOH

THIS IS THE 2ND TIME IN 3 YEARS THAT I HAVE HAD AN ISSUE WITH MY DRIVER DOOR SAYING IT IS AJAR WHEN IT IS ACTUALLY CLOSED. IT WON'T LOCK AND THE LIGHTS STAY ON, ALLOWING FOR THE BATTERY TO DRAIN IF LEFT FOR TOO LONG. THE DOOR AJAR LIGHT WILL NOT SHUT OFF UNLESS I REPEATEDLY SLAM THE DOOR UNTIL IT REGISTERS THAT IT IS CLOSED. BESIDES, BEING A SAFETY ISSUE, IT IS HURTING MY SHOULDER BECAUSE I HAVE TO KEEP SHUTTING IT OVER AND OVER UNTIL IT REGISTERS. TWICE I HAVE GONE OUT IN OUR GARAGE AND NIGHT AND FOUND THE ENTIRE CAR LIT UP BECAUSE THE CAR THINKS THE DOOR IS OPEN. AND IT WON'T LOCK AS LONG AS THE CAR THINKS THE DOOR IS OPEN, WHICH CAN ALSO BE A SAFETY ISSUE. THIS IS APPARENTLY A KNOWN ISSUE AS MANY, MANY PEOPLE ON THE INTERNET ARE REPORTING THE SAME ISSUE. THIS IS THE 2ND TIME I'VE HAD MY CAR TO THE DEALER FOR THIS SAME ISSUE! *TR

Structure › Body › Door
Filed Apr 27, 201545,000 milesTN

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 45 MPH, THE DOOR AJAR WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE DOOR AJAR MESSAGE WAS ALSO DISPLAYED ACROSS THE MESSAGE BOARD AND THE INTERIOR LIGHT ILLUMINATED. THE CONTACT HAD TO OPEN AND CLOSE THE FRONT DRIVER SIDE DOOR MULTIPLE TIMES IN ORDER TO STOP THE MESSAGE FROM DISPLAYING AND THE WARNING LIGHT FROM ILLUMINATING. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 45,000.

Structure › Body
Filed Apr 27, 201550,000 milesTN

AS I WAS DRIVING ON MULTIPLE OCCASIONS, THE DRIVER DOOR AJAR LIGHT ALONG WITH THE DOME LIGHTS COME ON. ALSO WHEN I FIRST GET IN MANY TIMES THE DOOR AJAR LIGHT COMES ON AND THE DOME LIGHT STAY ON. I HAVE ALSO HAD MY BATTERY DRAIN WHERE WHEN I GOT OUT OF THE VEHICLE THE DOME LIGHTS STAY ON AS IF THE DRIVER DOOR ISN'T SHUT. *TR

Electrical System
Filed Apr 24, 201545,000 milesMI

DOOR AJAR WARNING. DOORS DO NOT LOCK AUTOMATICALLY NOR WILL THEY LOCK WITH LOCK CONTROL ON DOOR OR WHEN IN MOTION. ONLY POSSIBLE WAY TO LOCK DOORS IS THE REMOTE ON THE KEY WHEN CAR IS STOPPED. *TR

Electrical System
Filed Apr 24, 2015CA

THE DRIVER DOOR IS NOT LOCKING WITH THE DOOR AJAR ALERT ON. FEEL UNSAFE WHILE DRIVING. LEFT THE VEHICLE ON AN AIRPORT PARKING LOT. THE RIVER DOOR AJAR WAS ON EVEN ALL THE DOORS WERE LOCKED. DOME LIGHTS WERE LEFT ON WHILE I WAS GONE FOR SEVERAL DAYS. THE BATTERY WAS COMPLETELY DRAINED WHEN HAD TO CALL SOMEONE FOR HELP. THANK GOD IT HAPPENED AT A SECURE PLACE. *TR

Engine
Filed Apr 24, 201559,000 milesFL

ON APRIL 11, 2015, THE THROTTLE BODY ASSEMBLY ON THE ENGINE OF MY 2011 FORD EDGE FAILED WHILE IN HEAVY TRAFFIC AT HIGHWAY SPEED ON A 6-LANE HIGHWAY. I WAS TRAVELING IN THE INSIDE LANE WHEN THE FAILURE OCCURRED. THERE WAS NO POWER TO THE ENGINE, AND I COASTED QUICKLY ACROSS 2 LANES TO A RIGHT TURN LANE. FORTUNATELY, EVERYONE REACTED POSITIVELY TO MY EMERGENCY FLASHERS AS I DECELERATED. ON MONDAY, APRIL 13, THE LOCAL FORD DEALERSHIP REPAIRED THE CAR. AFTER RETURNING HOME, I CHECKED THE INTERNET FOR INFORMATION ON THIS FAILURE MODE AND WAS SURPRISED TO READ THAT FORD HAD A COUPLE YEARS EARLIER SETTLED A NHTSA COMPLAINT FOR SEVERAL FORD MODELS THAT EXHIBITED THE PROBLEM MY CAR EXPERIENCED. THE FORD EDGE WAS NOT PART OF THE SETTLEMENT. FURTHER RESEARCH REVEALED OTHER FORD EDGES WITH THE SAME PROBLEM AS MINE. APPARENTLY, FORD WON A PARTIAL SETTLEMENT ON THE THROTTLE BODY ISSUE. THE FAILURE MODE IS AS DANGEROUS AS THE GENERAL MOTORS IGNITION SWITCH FAILURE. BOTH THE GM AND FORD FAILURE MODES RESULT IN THE SAME MANNER ' COMPLETE LOSS OF POWER AND A HOPE TO MAKE IT SAFELY TO STOP. RECOGNIZING THAT OTHERS ARE HAVING PROBLEMS SIMILAR TO ME, SHOULDN'T THE NHTSA REEXAMINE THIS FORD PROBLEM. IN MY CASE I'M JUST THANKFUL MY WIFE WASN'T DRIVING THE CAR. SHE WAS WITH ME WHEN THE FAILURE OCCURRED AND CLAIMED SHE WOULD NOT HAVE KNOWN HOW TO REACT. DO YOU REALLY WANT TO WAIT UNTIL WE HAVE AS MANY DEATHS AS GM EXPERIENCED WITH THEIR IGNITION SWITCH FAILURE BEFORE ACTING? *TR

Electrical SystemFire
Filed Apr 23, 201547,000 milesRI

WHILE DRIVING LESS THAN 5 MPH IN MY DRIVEWAY AND TURNING TO PARK, I NOTICED A THIN STREAM OF SMOKE COMING FROM UNDER THE HOOD ON THE DRIVER'S SIDE, ABOUT 3/4 WAY UP THE HOOD TOWARD THE WINDSHIELD . I STOPPED, TURNED THE CAR OFF AND GOT OUT. WITHIN SECONDS THE CAR WAS FILLED WITH WHITE SMOKE AND THE SAME WHITE SMOKE STARTED POURING OUT ALL SIDES OF THE HOOD AND THE FRONT GRILL, FIRE WAS DROPPING FROM THE ENGINE ONTO THE GROUND, AND WITHIN ABOUT 30 SECONDS THE FRONT OF THE CAR WENT UP IN FLAMES THAT WERE SHOOTING 10-20 FEET INTO THE AIR. 2 MINUTES OF EXITING THE CAR IT WAS FULLY ENGULFED WITH 20-30 FT FLAMES AND THICK SMOKE THE FIRE DEPARTMENT ARRIVED IN ABOUT 5 MINUTES AND PUT THE FIRE OUT. THE CAR WAS COMPLETELY DESTROYED. I NOTIFIED FORD OF THE INCIDENT AND THEY ADVISED THERE WERE NO RECALLS OR SIMILAR PROBLEMS WITH OTHER EDGES. I HAVE PHOTOS OF THE DESTROYED CAR THE DAY AFTER AND ALSO STILL HAVE THE CAR IF THERE'S ANY REASON TO INSPECT IT. *TR

Electrical System
Filed Apr 21, 201542,000 milesKY

FORD NEEDS TO RECALL THE DOOR LATCH & AJAR SWITCH ASSEMBLY. THIS IS THE SECOND TIME THIS ASSEMBLY HAS FAILED AND I KNOW NUMEROUS OTHERS WITH FORDS WITH SAME ASSEMBLY THAT HAS FAILED IN OTHER MODELS. WHEN THEY GO BAD YOU DON'T KNOW IF THE DOOR IS SHUT OR OPEN, THE INTERIOR LIGHTS WON'T GO OUT (THUS DRAWING ON THE BATTERY), AND YOU CAN'T TRUST THE SENSOR TO KNOW IF THE DOOR IS SHUT AND LOCKED OR NOT. IT IS A BAD DESIGN FROM THE START WITH THIS PART. IF THEY DON'T WANT TO RECALL EVERY CAR AND REPLACE, THEN THEY NEED TO OFFER AN UNLIMITED WARRANTY THAT THEY WILL FIX FOR FREE IF/WHEN IT DOES FAIL (AND NEED TO REIMBURSE PEOPLE THAT HAVE ALREADY HAD IT FIXED). *TR

Electrical System
Filed Apr 19, 201532,000 milesTX

DOOR SENSOR AJAR WILL NOT GO OFF. UNABLE TO LOCK YOUR DOORS WHILE SENSOR STATES AJAR . HAS BEEN TO FORD DEALERSHIP MANY TIMES. THE DEALERSHIP HAS SAID IT FIXED ISSUE BUT THE SENSOR WENT BAD AGAIN. HOWEVER, AFTER WARRANTY EXPIRES. THIS NEEDS TO BE RECALLED AND FIXED. IT IS A HAZARD TO YOUR SAFETY NOT TO BE ABLE TO LOCK YOUR DOORS. *TR

Vehicle Speed Control
Filed Apr 17, 201560,128 milesMI

FOR 2 YEARS I'VE HAD PROBLEMS WITH THE TRANSMISSION IN MY FORD EDGE. I'VE HAD IT INTO THE DEALERSHIP MANY TIMES AND THEY'VE MISS DIAGNOSED IT A COUPLE OF TIMES. I WAS DRIVING DOWN A HIGHWAY AND THE TRANSMISSION WENT OUT. NO ACCELERATION, NOTHING. AFTER GETTING TO THE DEALERSHIP THE REVERSE, GEAR 5 & 6 AND CLUTCH WERE DESTROYED WITH ONLY 60,128 MILES ON THE VEHICLE. FORD WILL ONLY ALLOW THE DEALER TO REBUILD THE TRANSMISSION UNDER THE EXTENDED WARRANTY, INSTEAD OF REPLACING IT. MANY OTHERS HAVE EXPERIENCE THIS AT THE SAME AMOUNT OF MILES WITH ESCAPES, SPITFIRES, EXPLORERS AND OTHER EDGES. I AM ASKING FOR YOU TO LOOK INTO THIS FURTHER AND POSSIBLE ISSUE A RECALL. THE INTERNET IS LOADED WITH COMPLAINTS ABOUT THE SAME ISSUES AND VIDEO TO SUPPORT WHAT I HAD HAPPEN. *TR

Structure › Body
Filed Apr 17, 201512,000 milesMI

DOOR AJAR LIGHT COMES ON, DOES NOT ENGAGE CHILD SAFETY LOCKS. TAKES REPEATED TIMES CLOSING THE DRIVER DOOR FOR THE LIGHT TO GO OFF. VEHICLE WAS TAKEN IN ONCE WHILE UNDER WARRANTY, PART WAS REPLACED. STILL HAVE THE SAME PROBLEM AS MANY OTHERS DO WITH THIS VEHICLE.

Electrical System
Filed Apr 17, 201549,050 milesMO

DEFECTIVE SENSOR IN DRIVERS DOOR LATCH. DOORS WON'T LOCK WHILE CAR IS IN MOTION AND INTERIOR LIGHTS STAY ON WHILE CAR IS DRIVEN OR AFTER IT IS PARKED. *TR

Electrical System
Filed Apr 15, 201558,963 milesAL

DOOR AJAR LIGHT FOR DRIVERS SIDE STAYS ON CONTINUOUSLY EVEN WHEN DOOR IS CLOSED PROPERLY. INTERIOR LIGHTS REMAIN ON UNTIL A CERTAIN SPEED IS REACHED. WHEN VEHICLE IS NOT IN USE THE INTERIOR LIGHTS TURN ON AND OFF AS IF THE DOOR WERE BEING OPENED AND CLOSED. I HAVE REPLACED THE BATTERY ONCE AND HAVE YET TO REPLACE THE DOOR SWITCH. *TR

Electrical System
Filed Apr 14, 2015MI

DOOR AJAR LIGHT COMES ON. DOOR IS SHUT TIGHT. DOOM LIGHTS STAY ON FOR AWHILE AND DOORS CAN NOT BE LOCKED WHEN CAR IS RUNNING. *TR

Structure › Body
Filed Apr 12, 201540,000 milesOR

JUST AFTER THE MANUFACTURERS WARRANTY EXPIRED AT 36,000 MILES THE "DRIVER DOOR AJAR" NOTIFICATION CAME ON AND WILL NOT GO OUT. THIS IS AN EXTREMELY COMMON PROBLEM AND WELL KNOWN TO FORD. SAFETY CONCERNS ARE THAT THE LIGHTING WILL NOT GO OUT AND DRIVING AT NIGHT IS SEVERELY HAMPERED AND THE DOORS CANNOT BE LOCKED WHILE THE VEHICLE IS IN MOTION. THE NO-LOCK ISSUE IS A MAJOR PROBLEM WHILE HAVING CHILDREN IN THE CAR...IE, GRANDDAUGHTER. *TR

Electrical System
Filed Apr 11, 201569,000 milesVA

OUR FORD EDGE GIVES US THE DOOR AJAR NOTIFICATION UPON PUTTING THE CAR IN DRIVE AND AT RANDOM TIMES WHEN DRIVING. THE DOORS ARE ALL CLOSED WHEN THIS HAPPENS. THE OVERHEAD LIGHTS COME ON AND WILL NOT TURN OFF AS LONG AS THE DOOR AJAR WARNING IS ON. SOMETIMES, THE PROBLEM CAN BE CORRECTED BY SLAMMING THE DRIVER DOOR A FEW TIMES. OTHER TIMES THEIR SEEMS TO BE NO REMEDY. OTHER THAN BEING EXTREMELY ANNOYING, WE BELIEVE THIS TO BE A SERIOUS SAFETY ISSUE. THE OVERHEAD LIGHTS MAKE IT DIFFICULT TO SEE OUT OF OUR VEHICLE AT NIGHT, AND IF THERE EVER REALLY WAS A DOOR AJAR, WE WOULDN'T KNOW. *TR

Unknown or Other
Filed Apr 10, 2015FL

KEEPING GETTING DOOR AJAR NOTICE WHEN MY DRIVER SIDE DOOR IS CLOSED. ALSO, LIGHTS ON THE INSIDE DO NOT TURN OFF WHEN I AM DRIVING AND TAKE OVER 10 MINUTES TO TURN OFF WHEN VEHICLE IS TURNED OFF AND LOCKED. *TR

Latches/Locks/Linkages
Filed Apr 9, 201555,299 milesIL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR INDICATOR REMAINED ILLUMINATED AFTER THE DOORS WERE CLOSED. AS A RESULT, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE AUTOMATIC LOCKS MALFUNCTIONED WHILE DRIVING. THE VEHICLE WAS TAKEN TO THE DEALER BUT NO DIAGNOSTIC TESTING WAS PERFORMED. NO REPAIRS WERE MADE TO THE VEHICLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 55,299.

Exterior Lighting
Filed Apr 9, 2015ME

DOOR AJAR LIGHT COMES ON ALL THE TIME AND PREVENTS DOORS FROM LOCKING ALSO INTERIOR LIGHT STAYS ON.

Electrical System
Filed Apr 8, 2015GA

FORD EDGE DOOR AJAR LIGHT CONTINUES TO STAY ON. FROM THE RESEARCH I HAVE DONE THIS IS A PROBLEM THIS CAR HAS HAD. THIS SHOULD HAVE A RECALL. *TR

Vehicle Speed Control
Filed Apr 8, 201557,000 milesKY

I WAS DRIVING MY 2011 FORD EDGE ON A BUSY ROAD AND LOST ALL ABILITY TO ACCELERATE. THE ENGINE JERKED, THEN STARTED SHAKING, WRENCH LIGHT CAME ON THE DASH BOARD. I WOULD PUSH THE PEDAL AND NOTHING WOULD HAPPEN. HAD TO ROLL ALONG WITH FLASHERS ON UNTIL I REACHED A PARKING LOT ENTRY TO PULL INTO, AS THERE WAS NO SHOULDER ON THE ROAD I WAS ON. MEANWHILE, CARS WERE SPEEDING UP BEHIND ME AND PASSING MY CAR INTO ON COMING TRAFFIC TO AVOID COLLIDING WITH ME. ONCE IN THE PARKING LOT, I TURNED OFF THE CAR, AND IMMEDIATELY TURNED IT BACK ON (LESS THAN TWO SECONDS LATER), AND EVERYTHING WAS BACK TO NORMAL. TOOK THE VEHICLE DIRECTLY TO THE DEALER AND WAS TOLD BY THEIR SERVICE TECHNICIAN THAT I NEEDED A NEW THROTTLE BODY AND WAS NO LONGER UNDER WARRANTY (VEHICLE HAD 57,000 MILES). *TR

Structure › Body › Door
Filed Apr 8, 201555,000 milesID

THE DRIVER'S SIDE DOOR CONTINUES TO HAVE A "DOOR AJAR" WARNING LIGHT ON EVEN WHEN THE DOOR IS CLOSED. THIS CAUSES THE INTERIOR LIGHTS TO STAY ON AND THEN SYSTEM TO "BING" ABOUT THE DOOR BEING OPEN WHEN IT IS CLEARLY CLOSED. NOT TO MENTION THE DOORS WON'T LOCK BECAUSE OF IT AND I DON'T KNOW IF THE DOOR IS EVER TRULY OPEN OR IF THE AIR BAG WILL DEPLOY. THIS IS A SAFETY ISSUE THAT NEEDS TO BE ADDRESSED AND FIXING THE ISSUE SHOULD NOT COST OWNERS $500!! *TR

Electrical System
Filed Apr 8, 201581,293 milesMO

I STARTED GETTING A MESSAGE DRIVER'S DOOR AJAR EVEN THOUGH THE DOOR WAS CLOSED. THIS DID NOT ALLOW THE CAR TO LOCK PROPERLY (TWO BEEPS INSTEAD OF ONE BEEP). ALSO, THE INTERIOR LIGHT DID NOT GO OUT. THIS IS NOW OCCURRING WHEN I GET INTO THE CAR AND TRY TO DRIVE OFF. THIS DOESN'T HAPPEN EVERY TIME, HOWEVER IS NOW HAPPENING MORE AND MORE OFTEN. SOMETIMES YOU CAN LOCK AND UNLOCK THE DOOR LOCK SEVERAL TIMES AND THE MESSAGE WILL GO OUT AND THE INTERIOR LIGHT WILL GO OFF. SOMETIMES THE ONLY WAY IT WILL GO OUT IS BY SLAMMING THE DOOR. I HAVE READ SEVERAL OTHERS THAT ARE HAVING THE SAME ISSUE. IT SEEMS TO ME THIS SHOULD BE SOMETHING THAT SHOULD HAVE A RECALL IF SO MANY CUSTOMERS WITH DIFFERENT FORD/MERCURY VEHICLES ARE EXPERIENCING. I HAVE AN APPOINTMENT TO HAVE THE DEALER LOOK AT MY CAR TOMORROW. I CAN'T CONTINUE DRIVING IT WITH THESE HAZARDS.

Latches/Locks/Linkages
Filed Apr 7, 201550,000 milesNJ

FAULTY DOOR LATCH, CAUSES THE DOOR OPEN WARNING LIGHT TO STAY ON. HAD TO HAVE THE LATCH REPLACED TWO YEARS IN A ROW. *TR

Equipment Adaptive/Mobility
Filed Apr 7, 201542,350 milesFL

MY WIFE WAS GOING HOME AND TRAVELING APPROXIMATELY 45 MPH. THE COLLISION AVOIDENCE LIGHTS STARTED FLASHING AND THE BRAKES LOCKED UP. THERE WERE NO VEHICLES IN FRONT OF ME, BUT SHE WAS ALMOST REAR ENDED FROM THE TRAFFIC BEHIND. THE VEHICLE NEVER CAME TO A COMPLETE STOP. WE HAVE HAD THE SYSTEM GO OFF BEFORE BUT NOT TO THIS EXTENT. THE DEALER HAS HAD NO COMPLAINTS AND CANNOT DO ANYTHING UNLESS THE VEHICLE ACTS UP.

Electrical System
Filed Apr 7, 201529,000 milesPR

DOLOR ON DRIVER SIDE DONT CLASE BY BEEPER AND ALARM WONT SET. AFRAID IS DAMAGED DOOR LOOK MECANISM. ALREDY CHANGED 2 TIMES BEFORE WITH WARRANTY NOW EXPIRED. ALARM ACTIVATED WHEN DOOR OPEN CANT DRIVE CAR. *TR

Electrical System
Filed Apr 6, 201531,500 milesKS

<<I PURCHASED THIS CAR ON 3/31/15, SO THIS MAY HAVE BEEN OCCURRING PRIOR TO PURCHASE, BUT THIS IS THE FIRST TIME IT HAPPENED TO ME.>> WHEN CLOSING THE DRIVER'S DOOR, I GET A "DOOR AJAR" MESSAGE, EVEN THOUGH THE DOOR IS FULLY SHUT. I CAN GET THE MESSAGE TO GO OFF IF I SLAM THE DOOR REPEATEDLY, BUT SOMETIMES IT TAKES TWO OR THREE SLAMS TO GET IT TO GO OFF. THIS CAN BE A SERIOUS SAFETY ISSUE WHEN I'M NOT ABLE TO GET THE MESSAGE TO GO OFF. IF IT OCCURS AT NIGHT, I HAVE TO DRIVE WITH THE INTERIOR LIGHTS IN THE CAR ON. I'M ALSO CONCERNED ABOUT THE DRIVER'S AIR BAGS BEING ABLE TO DEPLOY IN AN ACCIDENT, IF THE SENSOR THINKS THE DOOR IS OPEN. THIS PROBLEM REALLY WARRANTS A RECALL TO ADDRESS THIS ISSUE. *TR

Electrical System
Filed Apr 5, 201542,000 milesNH

THE "DOOR AJAR" WARNING LIGHT COMES ON INTERMITTENTLY AND HAS DRAINED THE BATTERY AT LEAST 4 TIMES OVER THE PAST 10 MONTHS. THE DEAD BATTERY HAS LEFT ME STRANDED ON SEVERAL OCCASIONS. *TR

Exterior Lighting
Filed Apr 1, 201569,983 milesND

MY FORD EDGE LATCH DOOR AJAR DOME LIGHT STAYS ON. ALL 4 DOORS TRIGGER THIS FAULT. *TR

Electrical System
Filed Mar 30, 201576,000 milesCA

DOOR AJAR WARNING LIGHT COMES ON EVERY TIME WE GET INTO THE VEHICLE AND NEVER GOES OFF NO MATTER HOW MANY TIMES WE CLOSE THE DOOR. DOORS DO NOT LOCK AS CAR BEGINS TO MOVE. DOME LIGHTS STAY ON FOR EXTENDED PERIOD WHEN WE START DRIVING AND AFTER WE HAVE PARKED THE CAR AT END OF TRIP. BACK UP CAMERA DOESN'T FUNCTION SOME OF THE TIME, AND IT NEVER FUNCTIONS COMPLETELY AS IT SHOULD. CAR HORN GOES OFF AT RANDOM TIMES WHILE CAR IS PARKED WITH NO ONE NEAR IT. IT IS A RANDOM SOUNDING HONKING, NOT THE CONSISTENT HONK IT MAKES WHEN THE PANIC BUTTON IS PUSHED. RADIO SOMETIMES WILL NOT TURN ON, AND SOMETIMES WHEN RADIO IS ON WHILE DRIVING, IT WON'T TURN OFF, EVEN AFTER CAR IS TURNED OFF, KEY IS TAKEN OUT, WE GET OUT OF CAR AND LOCK IT. SYNCING SYSTEM DOESN'T WORK RIGHT. PHONE CALLS DISCONNECT RANDOMLY. BATTERY WARNING LIGHT COMES ON SOMETIMES WHEN WE TURN CAR ON; AND DASH DISPLAY IS DELAYED OR DOESN'T COME ON. WE HAVE NOT HAD THE CAR STALL OR START A FIRE AS YET, BUT ARE AFRAID THAT MAY COME NEXT, AS WE HAVE READY THE MANY COMPLAINTS ABOUT THE 2011 FORD EDGE PROBLEMS AND HAVE FOUND SO MANY PEOPLE HAVE DOCUMENTED THESE EXACT COMPLAINTS WE HAVE LISTED, AND OTHERS HAVE HAD THE VERY DANGEROUS STALLING OR BURNING PROBLEM. HOW WE HOPE THESE PROBLEMS WILL BE INVESTIGATED AND FORD WILL BE FORCED TO FIX THESE DANGEROUS PROBLEMS BEFORE SOMEONE IS INJURED OR KILLED BECAUSE OF THEM. HOW CAN FORD NOT HAVE ADDRESSED IT YET?! *TR

Electrical System
Filed Mar 26, 201538,000 milesNJ

THE 'DOOR AJAR' WARNING LIGHT WILL NOT TURN OFF WHEN ALL DOORS ARE CLOSED (PARTICULARY OCCURS WHEN ENTERING THE DRIVER DOOR). *TR

Electrical System
Filed Mar 25, 2015MN

THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM.

Electrical System
Filed Mar 24, 2015WI

FRONT DRIVER SIDE DOOR SENOR IS NOT RECOGNIZING THAT THE DOOR IS CLOSED. IT TAKES NUMEROUS ATTEMPT IN ORDER FOR THE DOOR TO BE RECOGNIZED BY THE ELECTRICAL SYSTEM THAT IT IS CLOSE. THIS IS A HUGE INCONVENIENCE AND DRAWS A LOT OF UNNECESSARY ATTENTION. IN ASKING AROUND, I KNOW SEVERAL OTHER FORD EDGE WHO HAVE ENCOUNTERED THIS ISSUE AS WELL, I FIRMLY BELIEVE THIS TO BE A DEFECT. *TR

Electrical System
Filed Mar 24, 201535,000 milesWI

THE DRIVER SIDE DOOR AJAR LIGHT STAYS ON .WITH THE LIGHT ON, THE DOOR IS NOT LOCKED WHEN YOU ARE DRIVING. THIS THEN BECOMING A SAFETY CONCERN. AFTER MUCH RESEARCH I AM FINDING OUT THIS AS BEEN AN ON GOING PROBLEM FOR QUITE SOME TIME, AND FORD HAS DONE DOING NOTHING TO FIX THE PROBLEM. *TR

Electrical SystemFire
Filed Mar 23, 201561,000 milesNC

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, A BURNING ODOR EMITTED INSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THERE WAS AN ELECTRICAL PROBLEM THAT ORIGINATED FROM THE FUSE BOX. THE FAILURE CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED ON TWO SEPARATE OCCASIONS HOWEVER, THE FAILURE PERSISTED. IN ADDITION, THE REAR LIFT GATE FAILED TO RELEASE AND OPENED INDEPENDENTLY. THE FRONT DRIVER'S SIDE SEAT BELT WOULD NOT LATCH SECURELY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 61,000.

Vehicle Speed Control
Filed Mar 22, 201526,000 milesTN

WE HAVE HAD A PROBLEM WITH OUR FORD EDGE GOING INTO LIMP MODE WHILE DRIVING. LUCKILY IT HAS BEEN AT LOW SPEEDS SO WE WERE ABLE TO PULL OVER AND TURN OFF VEHICLE. IL WHEN THIS PROBLEM HAPPENS, IT IDLES VERY ROUGHLY AND IT LIKE IT LOSES ITS MIND. YOU CANNOT ACCELERATE AND A WRENCH POPS UP ON THE DASH. WHEN YOU TURN OFF VEHICLE AND TURN IT BACK ON, IT'S FINE. *TR

Structure › Body
Filed Mar 20, 201520,100 milesNY

THE DOOR AJAR SWITCH NO LONG SENSES THAT THE DOOR IS CLOSED RESULTING IN A CONSTANT ALARM ON THE DASH BOARD AND THE INABILITY TO LOCK THE DOORS, POTENTIALLY DANGEROUS FOR CHILDREN IN THE REAR SEAT. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Mar 19, 201524,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR LIGHT CONTINUED TO ILLUMINATE AFTER THE DOOR WAS SECURELY CLOSED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED AN UNKNOWN SENSOR IN THE DOOR FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000. UPDATED 4/16/15*CN THE CONSUMER STATED THE DOOR AJAR LIGHT ILLUMINATED ON THE DASH AND WOULD NOT GO OUT, THE INTERIOR OVERHEAD LIGHT ALSO STAYED ON AND THE DOORS WOULD NOT LOCK WHILE DRIVING. UPDATED 04/21/15*JB

Structure › Body › Door
Filed Mar 13, 201562,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE OPERATING THE VEHICLE, THE SENSOR INDICATED THAT THE FRONT DRIVER SIDE DOOR AJAR MESSAGE ILLUMINATED ALTHOUGH THE DOOR WAS SECURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 62,000.

Structure › Body
Filed Mar 11, 201540,000 milesKY

TL*THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHEN THE FRONT DRIVER SIDE DOOR WAS CLOSED, THE DOOR AJAR WARNING LIGHT HAD ILLUMINATED INDICATING THAT THE DOOR WAS UNSECURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE DOOR LATCH WAS FAULTY. THE DOOR LATCH WAS REPLACED BUT THE FAILURE RECURRED. THE CONTACT INDICATED THAT THE FRONT DRIVER SIDE DOOR LATCH WAS REPLACED MULTIPLE TIMES BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 40,000.

Latches/Locks/Linkages
Filed Mar 11, 201536,000 milesIL

THE DRIVERS SIDE DOOR LOCKING LATCH INDICATES THE DOOR IS STILL OPEN WHEN IN FACT THE DOOR THE CLOSED. THE DOME LIGHTS WILL NOT SHUT OFF, ALL DOORS WILL NOT AUTOMATICALLY LOCK WHEN PUT INTO DRIVE. THE DOOR HAS TO REPEATEDLY SLAMMED FOR THE SENSOR TO REALIZE IT'S CLOSED. *TR

Electrical System
Filed Mar 10, 201537,500 milesIA

THE VEHICLE HAS A ELECTRICAL ISSUE, THE DOOR AJAR SENSOR DOES NOT WORK CORRECTLY. WHEN THE DRIVER SIDE DOOR IS CLOSED THE WARNING PANEL IS STILL SHOWING THE DOOR IS OPEN, AND THE DOME LIGHTS WILL NOT SHUT OFF. *TR

Electrical System
Filed Mar 6, 201555,000 milesFL

WHILE DRIVING I HAD A MESSAGE ON MY DASH BOARD THAT MY DRIVER SIDE DOOR WAS OPEN. ALL THE INTERIOR LIGHTS COMES ON AND WILL NOT GO OFF. I CHECKED AND ALL DOORS WERE CLOSED AND SECURE. THIS MALFUNCTION STILL UP TODAY AND HAPPENS DAILY DAY AN NIGHT TIME. DURING NIGHT IS A SAFETY ISSUE BECAUSE YOU CAN NOT SEE DUE TO LIGHTS BEING ON. *TR

Air BagsCrash1 injured
Filed Mar 4, 201569,543 milesTX

HIT ON DRIVER FRONT FENDER AT 50 MPH AND THEN AGAIN ON THE PASSERGER SIDE AT 10 MPH. NO AIR BAGS DEPLOYED DURING THE ENTIRE PROCESS. *TR

EngineFire
Filed Mar 4, 201545,000 milesGA

TL* THE CONTACT OWNED A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 5 MPH INTO THE DRIVEWAY, THERE WAS SMOKE AND FLAMES ERUPTING UNDERNEATH THE HOOD. IN ADDITION, THERE WAS SMOKE IN THE CABIN. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. A POLICE AND A FIRE REPORT WERE FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ...UPDATED 04/08/15 *BF

Structure › Body
Filed Mar 1, 201547,000 milesNY

DOOR AJAR LIGHTS COME ON WHEN DOOR IS PROPERLY CLOSED CAUSING A DRAW ON THE BATTERY. NEEDS NEW DOOR LATCH ASSEMBLY FROM FORD, NOT COVERED UNDER WARRANTY SHOULD BE A RECALL. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →