MULTIPLE INCIDENTS AFTER REPAIR OF DOOR AJAR SWITCH/SENSOR WILL NOT RECOGNIZE THAT THE DOOR IS ACTUALLY CLOSED EVEN THOUGH THE DOME LIGHTS STAY LIT AND THE CAR GIVES A WARNING.
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
DOOR AJAR LIGHT STAYS ON. THIS CAUSES ALL DOME LIGHTS TO STAY ON, AT NIGHT IMPAIRS VISION WHEN BACKING UP. MAKES DRIVING VERY UNSAFE FOR FIRST FEW YARDS, DOME AND MAP LIGHTS THEN GO OFF. THIS IS VERY UNSAFE AND I HAVE HAD ONE LATCH REPLACED. NOW ANOTHER IS DOING IT. FORD DEALER REFUSED TO FIX IT AGAIN, WILL COST ABOUT $300.00 EACH TIME. I FEEL FORD HAS KNOW OF THIS PROBLEM FOR SOME TIME AND SHOULD FIX ALL DOORS ON MODELS AFFECTED, OR FIND SOLUTION TO HAVING LIGHTS STAY ON INSTEAD OF JUST THE WARNING LIGHT. I'M GOING TO TAPE OVER MY MAP LIGHTS UNTIL TRADE IN, AND WILL NOT BUY ANOTHER FORD PRODUCT IF THEY DON'T PROVIDE A SAFE SOLUTION AT THEIR COST. ...UPDATED 07/30/15 *BF UPDATED 9/23/15 *JS
ALL DOORS ARE CLOSED BUT "DOOR AJAR" NOTIFICATION IS PRESENT PROHIBITING DOORS FROM LOCKING AND INTERIOR LIGHTS FROM DIMMING. THIS IS A SAFETY ISSUE WHEREBY THE INTERIOR LIGHTS ARE DISTRACTING DURING NIGHT-TIME DRIVING.
EDGE DRIVERS DOOR AJAR, AND ITS NOT. DOORS DON'T LOCK, THEY THINK THE DOOR IS OPEN, INSIDE LIGHTS STAY ON.
DOOR AJAR AND INTERIOR LIGHTS REMAIN ON EVEN WHEN DOOR IS CLOSED . INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING IT DIFFICULT TO SEE ALSO RUNS THE BATTERY DOWN . CONTINUING LIGHTS MAKE IT A HAZARD FOR THE DRIVER AND OTHER DRIVERS
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT THE ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS OPERATED. THE VEHICLE WAS TAKEN TO A DEALER, WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER SIDE DOOR SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 40,000.
MY WIFE AND I WERE DRIVING WITH OUR TWO YOUNG CHILDREN (4-YEAR-OLD, AND SIX MONTHS) OUR 2011 FORD EDGE AND WITHOUT ANY NOTICE, THE CAR JERKED FORWARD AND WE LOST ALL POWER IN THE ACCELERATOR. FORTUNATELY, I WAS ABLE TO PULL OFF TO THE SIDE OF THE ROAD WITHOUT GETTING IN AN ACCIDENT, BUT WAS ALMOST REAR-ENDED BY THE CAR BEHIND ME. THE POWER TRAIN WRENCH WAS FLASHING AND SAID TO CONSULT THE MANUAL, SO WE DID. FOLLOWING THE INSTRUCTIONS, I SHUT THE CAR OFF AND RESTARTED IT. IT TOOK A LOT LONGER TO TURN OVER, BUT IT EVENTUALLY DID. WE CALLED OUR DEALERSHIP AND THEY SAID THAT I COULD BRING THE CAR IN TODAY (FOUR DAYS LATER). THE EDGE DID THIS TWO MORE TIMES OVER THE WEEKEND SO I GOOGLED THE ISSUE AND FOUND THIS SITE. I PRINTED OFF THE FIRST FOUR PAGES OF COMPLAINTS AND TOOK IT WITH ME TO THE DEALERSHIP. THEY WOULDN'T EVEN LOOK AT IT. THEY TOLD ME THAT "HAD TO RECREATE THE ISSUE" OR THEY WOULDN'T BE ABLE TO DO ANYTHING TO FIX IT. THEY PROPOSED THAT I LET THEM KEEP THE VEHICLE FOR FIVE DAYS AND LET THEM TRY IT EVERY DAY. ABSOLUTELY NOT. WITH ALL THESE DOCUMENTED ISSUES AND FORD BEING UNWILLING TO DO ANYTHING ABOUT IT UNLESS IT HAPPENS TO THEM, IF THEY CAN'T GET IT TO HAPPEN TODAY, WE WILL BE DONE WITH FORD FOREVER. I'M HIGHLY DISTURBED BY THE AMOUNT OF ISSUES THAT ARE CLEARLY DOCUMENTED HERE WITHOUT ANY KIND OF RECALL OR, AT MIMIMUM, GUIDANCE GIVEN TO FORD TECHS ABOUT THIS ISSUE.
THE DRIVER'S DOOR AJAR ALERT AND CHIME SHOWS UP WHEN THE DOOR IS CLEARLY CLOSED TIGHTLY. THE DOME LIGHT STAYS ON.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY MALFUNCTIONED WITHOUT WARNING. THE CONTACT STATED THAT THE FAILURE PREVENTED THE DOORS FROM LOCKING AND UNLOCKING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 22,000.
THE FIRST TIME THE PROBLEM OCCURRED I WAS DRIVING DOWN A STREET AND HAD SLOWED TO MAKE A LEFT TURN INTO A RETAIL ESTABLISHMENT. JUST AS I MADE THE TURN THE VEHICLE SHUDDERED SLIGHTLY AND IMMEDIATELY LOST FORWARD MOMENTUM - IT WAS LIKE THE VEHICLE WAS IN NEUTRAL - I HAD NO ACCELERATION. A WRENCH APPEARED ON MY DRIVER'S DISPLAY. I WAS ABLE TO PULL TO A STOP AND I SHUT THE VEHICLE OFF. AFTER SEVERAL MINUTES I ATTEMPTED TO START THE VEHICLE. IT TOOK SEVERAL SECONDS LONGER THAN NORMAL FOR THE VEHICLE TO START BUT IT DID. THE SECOND OCCURRENCE HAPPENED IN MY WORK PARKING LOT. I HAD BACKED MY VEHICLE OUT OF MY PARKING PLACE AND JUST AS I STARTED TO ACCELERATE THE VEHICLE SHUDDERED SLIGHTLY AND I AGAIN LOST ANY ACCELERATION. I TURNED THE VEHICLE OFF AND RESTARTED IMMEDIATELY. AGAIN, IT LOOK SLIGHTLY LONGER THAN NORMAL FOR THE VEHICLE TO START. THE THIRD TIME I WAS DRIVING 55 DOWN A ROAD WHEN THE VEHICLE SUDDENLY LOST MOMENTUM. SAME DEAL WITH LIMPING TO THE SIDE OF THE ROAD, PRAYING THIS TIME THAT NOTHING WAS COMING AS THE VEHICLE WAS ONLY HALF OFF THE ROAD. IT STARTED WITH EFFORT. IN EACH OCCURRENCE THE WRENCH APPEARED. THIS HAS ALL HAPPENED OVER A PERIOD OF 13 DAYS. I CONTACTED A LOCAL FORD DEALERSHIP SATURDAY AND DESCRIBED THE PROBLEM OVER THE PHONE. THE MECHANIC SAID HE WAS VERY FAMILIAR WITH THE PROBLEM - THAT IT WAS THE THROTTLE BODY. I DECIDED TO DO SOME ONLINE RESEARCH AND DISCOVERED COMPLAINT AFTER COMPLAINT DESCRIBING THE SAME PROBLEM. I'M VERY DISAPPOINTED IN FORD FOR NOT M
THE DOOR LATCH SENSOR MALFUNCTIONS INDICATING THAT THE DOOR IS AJAR. DOORS WILL NOT LOCK NEITHER MANUALLY NOR ELECTRONICALLY. THE LF DOOR LATCH HAS BEEN REPLACED 10/12, RF LATCH REPLACED 11/13.(BOTH REPLACED UNDER WARRANTY FOR MALFUNCTION) 9/14 THE RF LATCH AGAIN MALFUNCTIONED, AND WAS LUBRICATED AT A DEALER TO RESOLVE PROBLEM. AGAIN AT 5/15 THE LATCH AGAIN MALFUNCTIONED AND WAS INSPECTED. TO THIS DAY IT CONTINUES TO MALFUNCTION. I WAS ADVISED AT THE DEALERSHIP TO WAIT UNTIL UPDATED LATCHES ARE PRODUCED. MEANWHILE, THE DOORS WILL NOT LOCK WHEN DRIVING. WHEN A NEW DESIGN LATCH IS AVAILABLE, I WILL BE REQUIRED TO PAY FOR A REPLACEMENT LATCH BECAUSE THE MILEAGE AND CAR ARE BEYOND WARRANTY.
DOOR LATCH FAILS SO DOOR AJAR LIGHT STAYS ON, ALONG WITH INSIDE DOME LIGHTS. DOME LIGHT STAY ON WHEN DRIVING CAUSING DIFFICULTY IN DRIVING AT NIGHT. THIS IS A REPEATED FAILURE. COST $149 TO FIX JAN 2015, NOW HAS FAILED AGAIN
MY SAFETY ISSUE IS WITH MY FORD EDGE 2011 DOOR AJAR SENSOR. IT'S GOTTEN WORSE IN THE PAST COUPLE OF MONTHS. THE DOORS STAY UNLOCK, DASH BOARD WARNING DISPLAY KEEPS POPPING UP, DOOR DISPLAY STAYS LIT AND THE INTERIOR LIGHT STAYS ON WHICH IS HAZARDOUS AT NIGHT. FORD HAS HAD THIS PROBLEM WITH MANY OF IT'S VEHICLES FOR A LONG TIME BUT DOES NOT SEEM TO BE VERY INTERESTED IN FIXING IT OR RECALLING. I CALLED FORD CUSTOMER SERVICE DIVISION AND SPOKE TO ANGELA KEEVIS (REGIONAL CUSTOMER SERVICE MANAGER) TO HAVE FORD HANDLE THIS ISSUE AS A RE-CALL B/C MANY OF THE EDGE MODELS ARE HAVING THIS ISSUE. SHE CONFIRMED THAT THERE ARE NO RECALLS AT THIS TIME AND THAT FORD WILL NOT BE ABLE TO HELP OUT TO REIMBURSE THE COST OF THE FIX EITHER AND SHE WAS SORRY AT THIS TIME. THE ONLY THING SHE TOLD ME IS TO PUT MY COMPLAIN ONLINE. THE ONLY THING THAT THEY COULD DO IS CALL YOU BACK AFTER YOU HAD SETUP AN APPOINTMENT WITH YOUR DEALER TO HAVE IT FIXED AND TO MAKE SURE IT ALL WENT WELL. I DO HOPE FORD WILL TAKE THIS ISSUE SERIOUS AND HAVE A RECALL DONE B/C THIS ISSUE COULD OCCUR AT ANY TIME. AGAIN SAFETY ISSUES ARE DOORS BEING UNLOCKED WHILE DRIVING AND INTERIOR LIGHTS STAYS ON AND IT COULD BE HAZARDOUS WHEN TRYING TO DRIVE AT NIGHT. DOES FORD NEED TO HAVE A FATAL ACCIDENT BEFORE THEY COULD RECALL A KNOWN ISSUE????????
DOOR AJAR WARNING LIGHT STAYS ON AFTER CLOSING THE DRIVERS DOOR. (IN MY CASE, RIGHT NOW THE DRIVERS DOOR IS THE ONLY DOOR EXPERIENCING THIS PROBLEM. HOWEVER I IMAGINE ANY DOOR WITH A FAULTY SENSOR WILL GENERATE THE SAME CONDITION) THIS PREVENTS THE DOORS FROM AUTOMATICALLY LOCKING, OR FOR THAT MATTER THEY CANNOT BE LOCKED AT ALL. ALSO THE INTERIOR LIGHTS STAY ON. THERE IS NO WAY TO OVERRIDE THIS. THIS IS POTENTIALLY A SERIOUS SAFETY ISSUE BOTH BECAUSE THE DOORS WILL NOT LOCK AND THE INSIDE LIGHTING MAY INTERFERE WITH VISIBILITY. FROM RESEARCH, THIS IS A WIDESPREAD PROBLEM THAT FORD NEED TO ADDRESS.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ASSEMBLY FAILED. THE FAILURE CAUSED THE DOOR AJAR LIGHT TO ILLUMINATE AND PREVENTED THE DOORS FROM LOCKING. WHEN THE CONTACT ATTEMPTED TO FORCE CLOSE THE LOCKS, THEY POPPED BACK UP. THE MANUFACTURER STATED THAT THE FAILURE WAS LOCATED WITHIN THE FRONT DRIVER SIDE DOOR ON THE MASTER SWITCH. THE MANUFACTURER FURTHER STATED THAT THE DOOR LATCH ASSEMBLY WAS NOT UNDER WARRANTY. THE FAILURE MILEAGE WAS 40,000.
WHILE DRIVING, CAR LOST ALL POWER ON HIGHWAY, GAS PEDAL UNRESPONSIVE, PULLED OVER, RESTARTED CAR, RAN AS NORMAL. HAPPENED A COUPLE OF TIMES BEFORE, SOME WITH ENGINE WARNING, SOME WITHOUT. SUSPECTED THROTTLE BODY. CONTACTED FORD, WAS STATED NO RECALLS FOR THE EDGE ON THIS ISSUE. PURCHASED A NEW THROTTLE BODY AND INSTALLED. NO MORE PROBLEMS.
THE DRIVER SIDE DOOR LATCH NOT WORKING PROPERLY INDICATES THE DOOR IS OPENED WHEN IT IS CLOSED. THERE FOR THE DOME LIGHT STAYS ON TILL THE CAR REACHES 20 MILES PER HOUR OR ABOUT A CITY BLOCK WITCH MAKES IT HARD TO DRIVE AND COVER THE DOME LIGHT AT NIGHT SO U CAN SEE OUT THE WINDSHIELD SO NOT TO BE BLINDED BY THE LIGHT .
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT AND DOME LIGHT ILLUMINATED CONTINUOUSLY. THE CONTACT MENTIONED THAT THE DOORS FAILED TO LOCK WHILE THE VEHICLE WAS IN MOTION. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE INTERIOR LIGHTING REMAINED ILLUMINATED AND THE DOOR LOCKS UNLOCKED INDEPENDENTLY. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 23,000.
PLEASE CONSIDER REVIEWING THIS ISSUE. ELECTRICAL CONTACT ON DOOR LATCH DOES NOT SENSE THAT THE DRIVERS SIDE DOOR IS PROPERLY SHUT. DOOR WILL NOT LOCK, DOME LIGHT WILL NOT GO OUT, AS A WOMAN I REALLY DON'T WANT PEOPLE TO SEE THAT I AM ALONE AND FEMALE WHEN DRIVING AT NIGHT OR WAITING...ESPECIALLY WHEN I AM UNABLE TO LOCK THE DOOR. DOOR AJAR INDICATOR STAYS ON, CONDITIONING YOU TO IGNORE IT. DRIVING WITH THE DOME LIGHT ON IS ILLEGAL AND AN UNSAFE PRACTICE. THIS IS AN EXTREMELY DANGEROUS CONDITION AND I'M CERTAIN THAT THIS "KNOWN DEFECT" HAS ALREADY RESULTED IN LOSS OF LIFE. ADDITIONALLY, I TOOK MY VEHICLE TO MY LOCAL FOR DEALER AND THEY REPAIRED IT IN MAY OF 2014 FOR $375.00. IT WORKED FOR 3 MONTHS AND THEN THE DEFECT RETURNED. I BROUGHT IT BACK AND THEY SAID SINCE THEY DID NOT REPLACE THE PART ( THEY ONLY CLEANED THE ELECTRICAL CONTACTS) IT WAS NOT UNDER WARRANTY.
THE DOME LIGHT STAYS ON, NIGHT TIME DRIVING HAZARD. FALSE DOOR AJAR PREVENTS DOORS FROM LOCKING WHILE TRAVELING ON HIGHWAY. DOORS WON'T LOCK MAJOR SAFETY ISSUE.
THE DRIVER DOOR AJAR LIGHT IS ALWAYS ON, IT WON'T SHUT OFF. SAME WITH INTERIOR LIGHTS BECAUSE OF THIS. IT NEEDS TO BE RECALLED.
WHEN PRESSING ON THE BRAKES THE PEDAL FELT HARD AS IF THE POWER SYSTEM HAD FAILED AND I WAS TRYING TO BRAKE WITH THE ENGINE OFF. I HAD TO PRESS EXTREMELY HARD TO GET THE CAR TO STOP BEFORE HITTING THE VEHICLE IN FRONT OF ME. I SEARCHED ONLINE AND HAVE FOUND THIS IS HAPPENING TO A LOT OF EDGE OWNERS. I BELIEVE THIS IS A SAFETY ISSUE AND THAT THE BRAKE BOOSTERS SHOULD BE RECALLED.
THE DRIVER DOOR AJAR ALERT WOULD NOT GO OFF AND NEITHER WOULD THE INTERIOR LIGHTS EVEN THOUGH THE DOOR WAS SHUT. THE LIGHTS WOULD STAY ON WHILE DRIVING AND THE DOORS WOULD NOT LOCK ONCE I STARTED DRIVING EITHER SINCE IT WAS SAYING THE DRIVER DOOR WAS OPEN. I'M WAITING FOR THE BATTER TO JUST DIE SINCE MY INTERIOR LIGHTS STAY ON FOR A LONG TIME AFTER I SHUT AND LOCK MY DOORS BECAUSE THE DRIVER DOOR AJAR ALERT NEVER GOES OFF. I'VE CALLED MULTIPLE DEALERSHIPS AND THEY WON'T COVER IT BECAUSE THERE IS NO RECALL ON IT. THERE NEEDS TO BE A RECALL ON THIS ISSUE BECAUSE I DON'T KNOW IF MY DOOR IS EVERY REALLY SHUT, MY INTERIOR LIGHTS WILL ONLY GO OFF AFTER I'VE BEEN DRIVING FOR A FEW MINUTES AND THE DOORS WON'T EVEN LOCK RIGHT!
WHILE DRIVING DOWN INTERSTATE 95 IN VIRGINIA, A WARNING POPPED UP ON MY DASHBOARD, AS THE WARNING POPPED UP MY VEHICLE LOST ALL ACCELERATION, AND I WAS UNABLE TO MAINTAIN A SAFE HIGHWAY SPEED. THE ONLY THING I COULD DO WAS STOP MY VEHICLE ON THE SIDE OF THE ROAD. I SHUT THE VEHICLE OFF AND STARTED IT BACK UP, TO TRY AND MOVE IT TO A SAFER LOCATION, IN WHICH THE VEHICLE CONTINUED TO LOSE ALL POWER. I FINALLY MADE IT TO A SAFE LOCATION OFF OF THE INTERSTATE. I HAD A TOW TRUCK BRING ME TO A LOCAL FORD DEALERSHIP WHERE I WAS TOLD IT WAS THE THROTTLE BODY WHICH CAUSED THE ISSUE IN THE CAR. I DID SOME RESEARCH ONLINE AND FOUND THAT THERE ARE MANY REPORTS OF THIS HAPPENING IN FORD VEHICLES. THIS COULD HAVE BEEN A LOT WORSE IF MY MOTHER AND FATHER IN LAW WERE NOT TRAVELING BEHIND MY VEHICLE. MY FAMILY COULD HAVE BEEN KILLED BECAUSE OF THIS MALFUNCTIONING PART. FORD HAS NO REPORTS OF THIS WITH THEIR NEWER MODEL VEHICLES NOR DO THEY WARN THEIR CUSTOMERS ON WHAT COULD HAPPEN IF THE THROTTLE BODY MALFUNCTIONS. FORD HAS A RESPONSIBILITY TO THEIR CUSTOMERS TO WARN THEM ABOUT THIS PART.
DRIVERS SIDE DOOR AJAR LIGHT ON. INTERIOR LIGHTING WILL NOT TURN OFF. USER CAN'T LOCK DOORS WHILE DRIVING. DOME LIGHT STAYS ON DRAINING BATTERY.
THE DRIVER DOOR LATCH SENSOR (DRIVER DOOR AJAR) WILL NOT GO OUT AFTER CLOSING THE DOOR. THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK BECAUSE OF IT. THIS IS A SAFETY ISSUE SINCE ANYONE COULD JUST WALK UP AND OPEN YOUR DOOR SINCE IT WILL NOT LOCK. I HAD THE SAME ISSUE WITH MY 2008 EDGE THIS IS A KNOWN PROBLEM THAT HAS BEEN GOING ON FOR YEARS WHY IS NOTHING GETTING DONE ABOUT THIS TO MAKE THEM PUT A RECALL OUT FOR THE PROBLEM?
THE DOOR AJAR LIGHT REMAINS ON WHEN THE DOOR IS CLOSED. CURRENTLY THIS IS THE 3RD TIME THIS HAS OCCURRED. THE FIRST WAS THE DRIVER DOOR WHICH OCCURRED IN DECEMBER OF 2012. THE LATCH WAS REPLACED BY THE LOCAL DEALER UNDER WARRANTY. THE SECOND OCCURRENCE TOOK PLACE IN SEPTEMBER OF 2014. THIS TIME THE DRIVER SIDE PASSENGER DOOR MALFUNCTIONED. THE LATCH WAS REPLACED AT OWNERS EXPENSE. CURRENTLY THE DRIVER DOOR AGAIN IS MALFUNCTIONING. EACH TIME THE DOOR IS CLOSED THE DOOR AJAR LIGHT REMAINS ON. AFTER REPEATED ATTEMPTS OF CLOSING THE DOOR THE LIGHT MAY OR MAY NOT GO OUT. WHEN ON THE INTERIOR LIGHTS WILL REMAIN ON. THIS SEEMS TO BE A COMMON OCCURRENCE WITH THE FORD EDGE ESPECIALLY THE 2011 MODELS.
TELL US WHAT HAPPENED: TO WHOM IT MAY CONCERN: MY VEHICLE DOES NOT RECOGNIZE WHETHER MY DOOR IS OPENED OR CLOSED. I AM ALWAYS CONCERNED THAT EVEN SHUTTING IT MAY LEAD TO ISSUES BECAUSE THE ALERT IS SAYING ITS NOT IS NOT CLOSED. WILL MY DOOR RADOMLY OPEN ON THE HIGHWAY? IF IM IN AND ACCIDENT WILL I BE THROWN OUT OF THE CAR? I HAVE CONTACTED THE FORD DEALERSHIP AND EVEN PUT MY CAR IN THE SHOP THREE. THEY GAVE A TEMPORARY FIX AND REALLY SAID THERE WAS NOTHING THEY COULD ABOUT IT AND THE VEHICLE NEEDED TO BE RECALLED IN ORDER THEM TO LOOK IN TO THE ISSUE. MY GIRLFRIEND PURCHASE THE CAR AT THE SAME TIME AND SHE IS HAVING THE SAME ISSUE WITH NOT ONLY HER DRIVERS DOOR BUT HER PASSENGER DOORS WHICH COULD ENDANGER HE CHILDREN. PLEASE DO SOMETHING ABOUT THIS. WE ARE AFRAID THAT THIS ISSUE COULD POTENTIALLY HURT ALOT OF PEOPLE
THE DOOR AJAR SENSOR WILL NOT ALLOW THE DOOR TO BE LOCKED WHILE IN MOTION. ADDITIONALLY, IT WILL FORCE THE INTERIOR LIGHT TO REMAIN ILLUMINATED AFTER REMOVING THE KEY WHICH THEN DRAINS THE BATTERY REQUIRING CONSTANT ROADSIDE ASSISTANCE.
TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT ILLUMINATED. AS A RESULT, THE CONTACT DISCOVERED THAT THE FRONT DRIVER SIDE DOOR FAILED TO LATCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. IN ADDITION, WHEN THE VEHICLE WAS TAKEN IN FOR INSPECTION, THE TECHNICIAN DISCOVERED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT ALSO STATED THAT AFTER THE VEHICLE WAS REPAIRED, WHILE DRIVING AT AN UNKNOWN SPEED, THE BRAKE PEDAL BECAME DIFFICULT TO ENGAGE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 5,000.
OPEN OR CLOSE DOORS SENSORS DEFECTIVE. HAPPENS IN ALMOST ALL FORD EDGE VEHICLES.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR WOULD NOT CLOSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.
THE DOOR AJAR LIGHT ON DRIVER SIDE DOOR REMAINS ON INTERMITTENTLY. OCCASIONALLY AFTER REPEATED SHUTTING OF THE DOOR IT WILL GO OFF. THE AIR BAGS ARE EFFECTED. I UNDERSTAND THEY WILL NOT DEPLOY IF THIS LIGHT REMAINS ON.
WHILE DRIVING ON MULTIPLE OCCASIONS THE CAR WOULD STALL AT HIGHWAY SPEEDS. ABSOLUTELY NO ACCELERATION AND RAPID SPEED DECREASE MADE IT A VERY HAZERDOUS SITUATION ON THE INTERSTATE OR HIGHWAY. SEVERAL OCCASIONS TGE VEHICLE STALLED WHILE CROSSING AN INTERSECTION OF HIGHWAY DURING RUSH HOUR. ALMOST BEING REAR ENDED BY A SEMI GOING 60MPH AT ONE POINT IN TIME AS WELL. OUR 2011 FORD EDGE SEL HAD A BAD THROTTLE BODY AND WAS NOT COVERED UNDER THE POWER TRAIN WARRANTY. I CONSIDER THIS A MAJOR SAFETY ISSUE AS IT HAS BEEN REPORTED BY MULTIPLE PEOPLE AND IS ALL OVER THE INTERNET. 2012+ WAS RECALLED FOR THE SAME ISSUE BUT NOT OUR 2011...
A RIGHT FRONT DOOR AJAR WARNING IS REPORTED BY THE VEHICLE, BUT THE DOOR IS COMPLETELY SHUT - HAVE TO SLAM DOOR MULTIPLE TIMES TO GET WARNING TO GO OFF - OVERHEAD LIGHTS WILL RANDOMLY COME AS A RESULT WHICH AFFECTS YOUR ABILITY TO SEE TRAFFIC AT NIGHT - THIS PROBLEM IS STILL ON GOING ON A DAILY BASIS - THE REPORTED COST OF REPAIR IS $300 TO $500 FOR A PROBLEM THAT SHOULD NOT BE HAPPENING.
THE "DOOR AJAR" MESSAGE COMES ON WHEN THE DRIVER'S SIDE DOOR IS COMPLETELY CLOSED. I CANNOT LOCK THE DOORS WHEN THIS MESSAGE IS DISPLAYED. THIS IS A VERY SERIOUS SAFETY FEATURE, OCCUPANTS OF THE VEHICLE COULD BE SUBJECT TO A CAR JACKING ETC.. ALSO, THE INTERIOR LIGHT STAYS ON WHEN THE MESSAGE IS DISPLAYED CAUSING MY BATTERY TO DRAIN, I HAD TO PURCHASE A NEW ONE $102 WHICH I SHOULD BE REIMBURSED FOR. THERE SHOULD BE A RECALL ON THIS PROBLEM CONSIDERING THE DRIVER AND OCCUPANTS SAFETY IS COMPROMISED.
DRIVER DOOR AJAR COMES ON WHEN DOOR HAS NOT BEEN USED. THIS PREVENTS THE DOOR FROM BEING LOCKED AND IS THEREFORE A MAJOR SAFETY ISSUES. THERE ARE MULTIPLE INTERNET REPORTS.
OUR FAMILY WAS DRIVING ON A HEAVILY TRAVELED BRIDGE AT 40MPH AND THE VEHICLE IMMEDIATELY LOST ALL POWER AND IDLED ROUGHLY, FORCING US TO TRAVEL ON THE BRIDGE AT JUST A FEW MILES AN HOUR WITH OUR FOUR-WAY FLASHERS ON UNTIL WE REACHED THE SIDE OF THE ROAD. A WRENCH APPEARED ON THE COMPUTER SCREEN WITH THE MESSAGE AWD OFF. MY HUSBAND TURNED THE VEHICLE OFF AND THEN BACK ON AND IT RAN FINE UNTIL WE DROVE IT AGAIN AND SAME THING HAPPENED. WE ARE FEARFUL FOR OUR SAFETY AND BEG FORD TO RECALL. I VISITED SEVERAL WEBSITES AND SAW WAY TOO MANY CONSUMERS WITH THIS SAME SERIOUS SAFETY ISSUE. WE ARE GOING TO GET IT EVALUATED BY A MECHANIC TOMORROW AND PRAY THAT WE ARE ABLE TO SAFELY DRIVE IT TO THE GARAGE.
I WAS DRIVING ON THE INTERSTATE IN MONTGOMERY AL AT 60MPH. IT WAS NOT RAINING, ROUGHLY 78 DEGREES. I HEARD A LOUD POP & THEN GLASS SHOWERED DOWN ON ME. THE SUNROOF SPONTANEOUSLY SHATTERED. THERE WAS NO PRIOR DAMAGE & IT WAS NOT HIT BY ANYTHING. THERE WERE NO CARS AROUND ME NOR DID ANYTHING FALL DOWN ON THE CAR. A HOLE WAS IN THE MIDDLE OF THE SUN ROOF PROTRUDING OUTWARD AND IT WAS SHATTERED EVERY WHERE ELSE. I DO HAVE PICTURES. THE FORD DEALERSHIP STATED THEY HAVE HAD NO ISSUES WITH THIS HOWEVER, I HAVE FOUND OTHER REPORTED CASES. MY INSURANCE WILL BE TAKING CARE OF THIS SINCE FORD BRUSHED IT OFF.
THE DRIVER DOOR LATCH SENSOR (DRIVER DOOR AJAR) WILL NOT GO OUT AFTER CLOSING THE DOOR. THE INTERIOR LIGHTS STAY ON AND THE DOORS WILL NOT LOCK BECAUSE OF IT.
CAR STALLED TWICE. PREVIOUS COMPLAINT FILED BUT I CALLED AFTER FINDING RECALL NUMBER 10S14. CLALED FORD AND THEY TOLD ME NOT COVERING MY VIN EVEN THOUGH SITUATION IS THE EXACT SAME HAPPENINGS. YOUR REP TOLD ME TO FILE A NEW COMPLAINT BECASUE HE COUD NOT UPDATE THE ONE PREVIOUSLY SUBMITTED; ODI NUMBER 10715241. HE STATED THAT THEY WOULD INVESTIAGE AND PSOSSIBLE ADD MY VIN TO BE COVERED UNDER THIS RECALL.
DRIVER DOOR AJAR NOTIFICATION STAYS ON DESPITE DOOR BEING SECURELY SHUT. VEHICLE DOORS WILL NOT LOCK ONCE CAR STARTS AND MUST LOCK MANUALLY AFTER TURNING ENGINE OFF, LOCKING, AND RESTARTING VEHICLE. CAN NOT USE KEYLESS ENTRY TO LOCK FROM OUTSIDE. CAN NOT LOCK FROM DOOR IF VEHICLE RUNNING, AS THE LOCKS WILL AUTOMATICALLY UNLOCK AFTERWARDS. INTERIOR LIGHT STAYS ON WHEN IN REVERSE AND COMPLICATES ABILITY TO BACK UP AT NIGHT WHILE TRYING TO VISUALIZE OBJECTS/PEDESTRIANS THAT MAY BE BEHIND VEHICLE.
DRIVERS SIDE "DOOR AJAR LIGHT" STAYS ON WHICH KEEPS THE DOME LIGHTS ON WHICH RESULTS IN A DEAD BATTERY. EVEN DRIVING THE CAR THE "DOOR AJAR LIGHT" STAYS ON.
CAR STALLED THREE TIMES. POWER WENT OFF AND I WAS ALMOST REAR ENDED. TOLD IT'S THE THROTTLE ACCUATOR STUCK OPEN. ERROR 2111, PICTURE OF WRENCH AND NOW ENGINE LIGHT ON. EVEN THOUGH I FOUND THIS ON YOUR WEBSITE FIRD REFUSED TO COVER. MAY OF THE SAME COMPLAINTS ON ALL SOCIAL MEDIA SITES. FORD GAVE ME CASE NUMBER [XXX]. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
THE DRIVER DOOR STATES AJAR EVEN THOUGH IT IS NOT. DOME LAMPS AND WARNING LIGHT. *TR
FAULTY DOOR LATCH, DRIVERS DOOR. DOOR AJAR WARNING LIGHT STAYS ON WHEN DOOR IS CLOSED, BECAUSE OF THIS, THE DOME LIGHTS DO NOT GO OFF UNLESS DRIVING AT A CERTAIN SPEED, BUT STAYS ON WHEN BACKING. THIS MAKES IT EXTREMELY DIFFICULT AND DANGEROUS TO DO AT NIGHT TIME BECAUSE THE LIGHTS BLIND YOU. THE DOORS WILL NOT LOCK WITH THE SWITCH, YOU MUST PHYSICALLY PUSH EACH DOOR LOCK PLUNGER DOWN, WHICH IS DIFFICULT TO DO WITHOUT CRAWLING AROUND.I REPLACED THE LATCH THE FIRST TIME UNDER WARRANTY AND NOW IT HAS HAPPENED A SECOND TIME ONLY 13 MONTHS AFTER THE FIRST REPLACEMENT. *TR
AFTER CLOSING DRIVER SIDE DOOR DRIVER DOOR AJAR LIGHT COMES ON. THIS PREVENTS THE DOORS FROM LOCKING. SEVERAL ATTEMPTS ARE MADE TO HAVE THIS LIGHT GO OFF BUT IT DOES NOT WORK. *TR
DOOR AJAR LIGHT STAYS ON AND DOORS WILL NOT LOCK. *TR
LAST WEEK I REPORTED A FIRE THAT DESTROYED MY CAR ONLY SECONDS AFTER I SAW SMOKE AND GOT OUT. AFTER READING ALL THE 'DOOR AJAR' COMPLAINTS I WANTED TO ADD THAT I TOO HAD A PROBLEM WITH THE "DOOR AJAR" WARNING HAPPENING OVER THE LAST 6 MONTHS OR SO. IT WASN'T CONTINUOUS, SOMETIMES WHEN I SLAMMED THE DOOR REALLY HARD IT WOULD GO OFF, BUT WHEN LEAVING THE CAR AT NIGHT IN THE DRIVEWAY SOMETIMES I'D HAVE TO SLAM THE DOOR MANY TIMES FOR THE LIGHTS ON THE CAR TO GO OFF. I FOUND THAT IF THE DOOR AJAR WARNING WOULD NOT GO ON WHEN I STARTED IT UP TO DRIVE, IF I PUSHED THE "OK" CONTROL ON THE STEERING WHEEL THE CEILING LIGHT WOULD GO OFF, BUT THE DOOR AJAR RED LIGHTED SYMBOL ON THE DASH WOULD STAY ON. SINCE THE FIRE IN MY CAR WAS DEEMED CAUSED BY AN ELECTRICAL SOURCE BY THE FIRE CHIEF, I WONDER IF THIS ELECTRICAL/SENSOR ISSUE COULD HAVE ANYTHING TO DO WITH IT. I'M SHOPPING FOR A NEW CAR NOW, AND I JUST FOUND THE SAME "DOOR AJAR" PROBLEMS ON THE 2012 - 2014 MODELS OF THE EDGE. HAS ANYONE LOOKED INTO THE RISK OF FIRE FROM THIS ISSUE? IT SEEMS A PROBLEM LIKE THIS GOING ON FOR YEARS IN THE FORD EDGE SHOULD BE A RECALL AND CONSUMERS SHOULD NOT HAVE TO FOOT THE BILL FOR THIS PROBLEM. WHEN DOES THE GOVERNMENT ENFORCE A RECALL ON A PART THAT CONTINUES TO FAIL? THE COMPLAINTS ON THE NHTSB PAGE CAN ONLY BE A SMALL PERCENTAGE OF THE ACTUAL PROBLEMS, SINCE MOST PEOPLE DON'T KNOW ABOUT THE NHTSB OR THIS PAGE TO SUBMIT A COMPLAINT. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →