Page 25 of 37 · complaints 1,201–1,250 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Aug 4, 201569,000 milesNC

DEFECTIVE THROTTLE BODY. ENTERING HIGHWAY AT APPROXIMATELY 45 MPH AND ACCELLERATING WHEN CAR DE-ACCLERATED ON ITS OWN TO A CRIPPLING 2 MPH. MOVED OVER TO THE FAR RIGHT SIDE WITH CAR MOVING AT 2 MPH UNTIL I WAS ABLE TO GET OFF HIGHWAY AND PART CAR. LET SIT 15 MINUTES AND CAR STARTED AND ACCLERATED APPROPRIATELY. 2 WEEKS LATER SAME THING. ACCLERATING FROM A STOP AT A STOP LIGH AND CAR DE-ACCLERATED ON ITS ON AND LIMPED TO 2 MPH UNTILL I COULD PULL OFF ROAD AND LET SIT. STARTED BADK UP AND DROVE OK. ABOUT TWO WEEKS LATER HAPPENED AGAIN. ON AUGUST 30, 2015 THE CAR BEGAN DOING THIS DAILY AND TOOK 9 TIMES OF LETTING CAR SIT AFTER IT DE-ACCLERATED TO GET HOME FROM WORK. CALLED FORD MOTOR COMPANY AND THEY CLAIM NO RECALLS FOR THE DEFECTIVE THROTTLE BODY PROBLEM THAT FORD EDGES ARE HAVING. RESEARCHED THE INTERNET AND SEE THOUSANDS OF COMPLAINTS WITH THIS ISSUE. DEFECTIVE THROTTLE BODY ON FORD EDGES INCLUDING THE 2011. CALLED FORD AND LODGED A COMPLAINT. TOOK CAR TO SKILLMAN FORD IN GREENWOOD INDIANA AND WAS DIAGNOSED AS A FAILED THROTTLE BODY AND NEEDED REPLACED. WAS INFORMED IT WOULD COST ME $664.71 FOR ME TO HAVE IT REPAIRED. WAS ALSO INFORMED THERE WERE NO FORD FINANCIAL ASSISTANCE PROGRAMS TO HELP ME PAY FOR REPAIRS ON THE DEFECTIVE THROTTLE BODY WHICH IS A FORD PROBLEM. I DID AUTHORIZE THE REPAIR AS I NEED MY CAR. I AM VERY UNHAPPY WITH FORD AS THEY WILL NOT COVER THERE DEFECT AND IT IS A KNOWN FORD DEFECTIVE PART-THROTTLE BODY. WHAT WILL IT TAKE FOR FORD TO STEP UP AND COVER THE

Latches/Locks/Linkages
Filed Aug 4, 201550,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IN PARK, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR; HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. UPDATED 09/18/15*LJ

Structure › Body › Door
Filed Aug 3, 201574,311 milesMD

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN THE VEHICLE WAS STARTED, THE DOOR AJAR WARNING LIGHT ILLUMINATED INDICATING THAT THE REAR DRIVER SIDE DOOR WAS OPEN. THE CONTACT STATED THAT THE DOOR WAS CLOSED; HOWEVER, THE WARNING INDICATOR CONTINUED TO ILLUMINATE AND THE INTERIOR DOME LIGHTS WERE ILLUMINATED. THE DOME LIGHTS WOULD TURN OFF AFTER DRIVING APPROXIMATELY ONE MINUTE. THE FAILURE RECURRED EVERY TIME THE VEHICLE WAS STARTED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,311.

Electrical System
Filed Aug 3, 201535,000 milesWI

FAULTY SENSOR IN THE DOOR CAUSES THE CAR TO THINK THE DRIVER DOOR IS OPEN. DOOR AJAR LIGHT STAYS ON AND VEHICLE WILL NOT LOCK WHEN DRIVING! LIGHTS EVENTUALLY TIME OUT BUT WHEN INSIDE THE CAR, THE DOORS DO NOT LOCK! I HAVE HAD IT FIXED THREE TIMES NOW AND IT ALWAYS COMES BACK.

Structure › Body
Filed Aug 3, 201565,000 milesTX

DOOR AJAR SENSOR STUCK ON "OPEN" FOR DRIVER'S SIDE FRONT AND REAR DOORS. AS A RESULT, DOME LIGHTS STAY ON CAUSING DIFFICULTY SEEING AT NIGHT, AND INABILITY TO LOCK DOORS WHILE IN MOTION. ALSO, DRAINS BATTERY AND HAS STRANDED MY WIFE MULTIPLE TIMES. REPAIR IS VERY COSTLY AND AS I UNDERSTAND IT, THE REPLACEMENT PART IS JUST AS SUSCEPTIBLE TO THE PROBLEM AS THE ORIGINAL EQUIPMENT. FORD NEEDS TO BE RESPONSIBLE FOR THIS INHERENT DEFECT.

Electrical System
Filed Jul 30, 20151,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE'S ALARM SYSTEM, THE TAILGATE, AND THE DOOR LOCKS WORKED INDEPENDENTLY WITHOUT WARNING. THE FAILURES OCCURRED WHEN THE VEHICLE WAS UNOCCUPIED. THE CONTACT STATED THAT THE FAILURES RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 1,000.

Unknown or Other
Filed Jul 29, 201551,000 milesOH

THE DRIVERS SIDE DOOR SENSOR IS DEFECTIVE AND SHOWS THAT MY DOOR IS NOT CLOSED WHEN IN FACT IT IS. I HAVE CLEANED THE SENSOR, SPRAYED WITH CAN AIR TO REMOVE DUST, ALSO TRIED SPRAYING WITH BRAKE CLEANER, WITH NO SUCCESS. MY EXIT LIGHTS STAY ON DUE TO THIS DEFECT, AS WELL AS THE FACT THAT MY DOOR LOCKS WILL NOT LOCK BECAUSE MY VEHICLE BELIEVES THERE IS AN OPEN DOOR. AFTER REVIEWING ONLINE FORUMS, THIS IS A REOCCURRING ISSUE AND FORD IS AT FAULT.

Service Brakes
Filed Jul 28, 201557,000 milesNY

APPROACHING RED LIGHT AT MAJOR INTERSECTION. APPLYING BRAKES AND THEY ARE AS HARD AS CONCRETE. UNABLE TO STOP! HAD TO APPLY EMERGENCY BREAK AND PUT CAR IN PARK. NO PRIOR WARNING. IT APPEARS TO BE A BREAK BUSTER/POWER BUSTER ISSUE. I KNOW TWO OTHER PEOPLE WITH THE SAME 2011 FORD EDGE THIS RECENTLY HAPPENED TOO AND THERE IS NO RECALL. I ALMOST DIED. I HAVE A 5 YEAR OLD SON DRIVING IN THIS CAR. WHY IS THERE NO RECALL ISSUED ON THIS?? I AM 43 YEARS OLD AND HAVE NEVER EXPERIENCE SOMETHING LIKE THIS. I HAVE OLD CARS WITH 200K MILES ON THEM, NEVER HAD THIS ISSUE. ARE WE WAITING FOR ENOUGH PEOPLE TO DIE..

Electrical System
Filed Jul 28, 201594,600 milesOK

DOOR AJAR ALARM STAYS ON WHEN DOOR IS CLOSED INABILITY TO DETECT IF OTHER DOORS ARE AJAR FAULTY SWITCH THE DOORS WILL NOT LOCK WHEN TRAVELING CAUSING A SAFETY CONCERN

Unknown or Other
Filed Jul 25, 201538,000 milesWV

WE PURCHASED THIS VEHICLE USED IN WV IN APRIL 2012. BY MAY, THE DOOR AJAR LIGHT WAS COMING ON EVEN WHEN THE DOOR WAS FORCIBLY CLOSED. THE SENSOR WAS REPLACED UNDER WARRANTY. LESS THAN A YEAR LATER, AT AROUND 50K MILES, THE SENSOR WAS BAD AGAIN. ONCE AGAIN, THE SENSOR WAS REPLACED UNDER WARRANTY. HOWEVER, THIS TIME BOTH THE DRIVER DOOR AND REAR DRIVER SIDE DOOR WERE AFFECTED. NOW IN 2015 AT 104K MILES THE DOOR SENSOR IS BAD AGAIN IN BOTH THE FRONT AND REAR DOOR. NOW, THE LIGHTS WON'T EVEN SHUT OFF AFTER A WHILE SO THE PAST TWO MORNINGS IN A ROW, THE BATTERY IS DEAD. IT'S EXTREMELY IRRITATING AND DANGEROUS. AS OTHERS HAVE STATED, THE DOORS WILL NOT AUTO LOCK WHILE THIS ISSUE IS PRESENT. ALSO, THE INTERIOR LIGHTS DO NOT GO OFF UNTIL YOU REACH 20MPH. THIS MAKES IT VERY DANGEROUS WHILE DRIVING AT NIGHT. I HAVE READ THROUGH ALL THE COMPLAINTS LISTED FOR THE FORD EDGE AND MOST OF THEM ARE ABOUT THIS DOOR SENSOR. WHY IS NOTHING BEING DONE ABOUT THIS??

Power Train
Filed Jul 24, 201553,000 milesVA

ABOUT 2-3 WEEKS AGO, WHILE DRIVING IN THE OUTER BANKS, NC, I HAD A SUDDEN LOSS OF POWER IN THE VEHICLE AND AN YELLOW WRENCH SIGN CAME. LUCKILY, I WAS ABLE TO PULL OFF THE ROAD AND SHUT THE CAR OFF. ONCE RESTARTED, IT WORKED OK. I WENT TO CAVALIER FORD DEALER AT PORTSMOUTH, VA AND THEY COULD NOT FIND ANYTHING WRONG. SINCE THERE WAS NO RECALL OR MENTION OF THIS PROBLEM FROM FORD, I WAS TOLD NOT TO WORRY ABOUT IT. TODAY, WHILE DRIVING WITH MY WIFE AND DAUGHTER, I HAD COMPLETE LOSS OF POWER WITH THE YELLOW WRENCH SIGN AGAIN. I HAD TO PULL ON THE WRONG SIDE OF THE ROAD WITH HAZARD LIGHTS ON. AGAIN, WE WERE LUCKY THAT WE DID NOT GET HIT. WHEN RESTARTED, I WAS ABLE TO DRIVE BACK HOME AND TAKE MY WIFE'S CAR. I AM TAKING THE FORD EDGE TO THE DEALER AGAIN. I AM LETTING YOU KNOW THAT, WHEN I GOOGLED FOR SIMILAR PROBLEMS, THERE WERE PLENTY OF COMPLAINTS ON THIS MODEL VEHICLE. YOU CAN FIND THESE REPORTS ON THE LINK BELOW: HTTP://WWW.ARFC.ORG/COMPLAINTS/2011/FORD/EDGE/POWER_TRAIN/PROBLEM.ASPX..UPDATED08\25\15 *BF UPDATED 12/1/2015*JS

Electrical System
Filed Jul 23, 201573,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE REAR DOOR AJAR PASSENGER WARNING INDICATOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE REAR PASSENGER DOOR SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 73,000.

Electrical System
Filed Jul 23, 201530,490 milesDE

DRIVERS DOOR AJAR WARNING STAYS ON EVEN WHEN DOOR IS CLOSED. THIS HAPPENS EVERY TIME I OPEN AND CLOSE THE DOOR EVEN WHEN CAR IS IN MOTION

Structure › Body
Filed Jul 23, 201550,000 milesIL

DOOR AJAR SENSOR STAYS ON ALTHOUGH DOOR IS CLOSED AND LATCHED PROPERLY. THE FALSE DOOR AJAR SIGNAL PREVENTS DRIVER FROM RECOGNIZING A REAL DOOR AJAR SITUATION.

Unknown or Other
Filed Jul 23, 201528,000 milesOH

HAD TO TAKE THE VEHICLE IN AT 28000 MI. DUE TO "DRIVER DOOR AJAR" LIGHT COMING ON WHEN DOOR WAS CLOSED. RICART FORD CLAIMED THEY REPAIRED OR REPLACED THE DOOR LATCH/SENSOR ASSEMBLY. THE PROBLEM WENT AWAY UNTIL NOW AT 60,000 MI. NOW DOING IT AGAIN. CONTACTED RICART THEY SAID THEY WOULD HAVE TO CHARGE ME TO REPAIR. I INFORMED THEM THAT IT HAD BEEN THERE PREVIOUS. THEY DID NOT CARE. CALLED FORD MOTORS, THEY HAD SAME ATTITUDE. THE BIG PROBLEM IS, THE DOORS WILL NOT AUTO LOCK WHEN CAR IS IN DRIVE BECAUSE IT THINKS DOOR IS "AJAR". MY WIFE STOPPED AT TRAFFIC LIGHT AND SOMEONE TRIED TO GET IN DOOR AND GOT IT OPENED..SHE SPED AWAY. I TOLD RICART AND FORD MOTORS THE STORY..FORD'S REPLY WAS "WE CANNOT REACT TO A HYPOTHETICAL SITUATION OF WHAT MAY HAVE HAPPENED"..... SHE COULD HAVE BEEN INJURED OR WORSE!!! THIS SHOULD BE A RECALL SITUATION AT THE LEAST!! APPROXIMATE INCIDENT DATE LISTED ABOVE IS NOT NECESSARILY ACCURATE. IT WAS AT ABOUT 28,000 MILES. RICART HAS EXACT DATE.

Engine
Filed Jul 22, 201564,100 milesCA

VEHICLE LOST POWER WHILE ENTERING FREEWAY. WRENCH LIGHT CAME ON, ENGINE WAS SHUDDERING BALDY. ENGINE HAD JUST BEEN STARTED AFTER SITTING FOR 90 MINUTES. HAD TO LIMP ACROSS TWO LANES OF TRAFFIC TO GET TO THE MEDIAN. ENGINE HAD TO BE SHUT DOWN AND RESTARTED AFTER TWO MINUTES. COULD HAVE CAUSED A BAD COLLISION.I DO NOT TRUST THIS CAR. IT IS DANGEROUS.

Vehicle Speed Control
Filed Jul 22, 201565,000 milesIN

AFTER PULLING OUT ONTO THE HIGHWAY, CAR SEEMED TO STALL. WRENCH LIGHT CAME ON, ENGINE WAS STILL RUNNING, HOWEVER PUSHING THE GAS PEDAL DID NOTHING. AFTER COASTING TO A SAFER SPOT TO PULL OVER, I SHUT THE ENGINE OFF AND STARTED THE CAR AGAIN. DROVE A FEW MILES DOWN THE ROAD BEFORE IT DID THE SAME THING AGAIN. LUCKY THAT THERE WASN'T ANY VEHICLES BEHIND ME TO HIT ME. GLAD I WASN'T ON THE INTERSTATE, PULLING OUT IN TRAFFIC, OR ATTEMPTING TO PASS SOMEONE WHEN THIS HAPPENED. I CONTACTED FORD TODAY AFTER SEEING CSP13N03, WHICH WAS BECAUSE OF THE EXACT SAME PROBLEM, AND WAS TOLD THAT MY VIN WAS NOT COVERED UNDER THIS PROGRAM. I THEN ASKED THEM WHO TO APPEAL THIS TO AND THEY TOLD ME THEY HAVE OPENED A CASE # FOR MY REPORTED PROBLEM BUT THERE WASN'T ANYONE TO APPEAL THEIR DECISION TO, WHATEVER THAT MAY BE OR WHENEVER THAT MAY FINALLY COME. IN THE MEANTIME, I'M STUCK WITHOUT A VEHICLE TO SAFELY TRANSPORT MY CHILDREN IN UNTIL I CAN AFFORD TO HAVE IT FIXED, WHILE OTHER VEHICLES WHOSE VIN WERE COVERED UNDER THIS PROGRAM WITH THE EXACT SAME TROUBLES WERE COVERED. THIS CUSTOMER SERVICE PROGRAM (ISSUED INSTEAD OF A RECALL) NEEDS TO BE EXTENDED TO ALL VEHICLES FORD MANUFACTURED DURING THE SAME TIME FRAME, AS A QUICK INTERNET SEARCH REVEALED HUNDREDS OF OTHERS IN THE SAME POSITION I AM IN. IT IS A DANGEROUS SITUATION TO PUT THE LIVES OF COUNTLESS FAMILIES IN, AND FOR NO GOOD REASON! ....UPDATED 09/03/15 *BF UPDATED 12/05/2017*CN

Service Brakes
Filed Jul 22, 201550,000 milesFL

THE BRAKE PEDAL BECOMES SPONGY, AND THE VEHICLE TAKES A VERY LONG TIME TO STOP. ALMOST REAR ENDED SOMEONE AND ROLLED THROUGH STOP LIGHT. CAN PUSH BRAKE PEDAL TO THE FLOOR AND HEAR HIGH PITCHED WHISTLE WHILE THE PEDAL SLOWLY RECOVERS. NUMEROUS COMPLAINTS AT CARCOMPLAINTS. COM ABOUT BRAKE BOOSTER. VEHICLE WAS SERVICED AT FORD DEALER 7/18/2015 AND I WAS ADVISED THERE ARE NO RECALLS. FORD NEEDS TO ADVISE OWNERS THERE IS A PROBLEM, TO AT LEAST BRING THE VEHICLES IN TO BE CHECKED, IF NOT REPLACE THE PARTS.

Power Train
Filed Jul 20, 201533,800 milesKY

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE AWD AND CHECK ENGINE WARNING LIGHTS ILLUMINATED. THE VEHICLE FAILED TO ACCELERATE. THE CONTACT WAS ABLE TO MANEUVER TO THE EMERGENCY LANE. THE CONTACT SHUT OFF THE VEHICLE AND WAS ABLE TO RESTART THE ENGINE, BUT THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 33,800.

Power Train
Filed Jul 20, 201545,500 milesCA

MY WIFE WAS DRIVING ON A SURFACE STREET WITH OUR INFANT BOYS IN THE BACK SEAT. WITHOUT WARNING, THE 2011 FORD EDGE LOST ALL POWER AND THE ENGINE VIBRATED INTENSELY. IT COULD HAVE CAUSED A SERIOUS COLLISION. SHE RESTARTED THE CAR AND TRIED TO MAKE IT HOME SAFELY AND SLOWLY. IT HAPPENED AGAIN ON THE WAY. THE NEXT DAY (7/20/15), WHEN WE DROVE THE SUV TO THE DEALERSHIP, IT HAPPENED A 3RD TIME. GALPIN FORD (N HILLS, CA) DIAGNOSED IT WITH A FAULTY THROTTLE BODY, NOT COVERED BY OUR 7-YEAR POWERTRAIN LIMITED WARRANTY. THIS IS A CERTIFIED PREOWNED FORD EDGE THAT WE PURCHASED A LITTLE OVER A YEAR AGO. THROTTLE BODIES SHOULD NOT FAIL WITH 45K MILES ON THE CAR. AND, IT SHOULD BE COVERED BY THE WARRANTY, OR BETTER YET...IT SHOULD BE A RECALL. THE LOSS OF POWER IS A DANGEROUS PROBLEM THAT FORD SHOULD TAKE RESPONSIBILITY FOR. *TR

Electrical System
Filed Jul 18, 201582,064 milesOH

DRIVER SIDE DOOR AJAR WARNING LIGHT STAYS ON AFTER DOOR IS CLOSED

Electrical System
Filed Jul 18, 201543,461 milesAR

THE "DOOR AJAR" WARNING LIGHT STARTED COMING ON, INTERMITTENTLY AT FIRST AND THEN CONTINUOUSLY. BAD SENSOR. WHEN THIS OCCURS, THE DOORS WILL NOT LOCK USING THE LATCH AND THE INTERIOR LIGHTS STAY ON FOR A TIME. THE ONLY WAY TO LOCK THE DOORS ONCE INSIDE, IS TO USE THE KEY FOB. THIS CAN BE QUITE DANGEROUS IF NOT IN A GOOD AREA. THIS PROBLEM HAS DRAINED MY BATTERY ON MORE THAN ONE OCCASION. THE PROBLEM HAS BEEN DIAGNOSED, HOWEVER, MOST FORD DEALERS WANT TO CHARGE CUSTOMERS $215 PLUS FOR DIAGNOSTIC FEES. ONLY THEN WILL THEY REPAIR THE PROBLEM. MY CAR IS STILL UNDER WARRANTY, SO I STILL WIND UP PAYING ABOUT WHAT IT COSTS TO REPAIR IT. (??) CAR PART STORES WILL RUN A DIAGNOSTIC FOR FREE... THIS SEEMS TO BE A CHRONIC ISSUE. WHEN I RESEARCHED IT, TONS OF INFORMATION ABOUT THIS SPECIFIC PROBLEM SURFACED. IT SEEMS FORD WILL NOT ISSUE A RECALL WHEN IT IS SO OBVIOUSLY NEEDED.

Tires › Sidewall
Filed Jul 16, 201530,000 milesIA

TL* THE CONTACT OWNS A 2011 FORD EDGE EQUIPPED WITH PIRELLI SCORPION STR TIRES, SIZE 245/50/R20. WHILE DRIVING APPROXIMATELY 65 MPH, THE FRONT PASSENGER SIDE TIRE BLEW OUT FROM THE SIDEWALLS. THE CONTACT REPLACED THE TIRE WITH A SPARE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO REPLACED THE TIRE. THE FAILURE RECURRED AND THE CONTACT STATED THAT THE FRONT PASSENGER SIDE AND REAR TIRES HAD BULGES. THE TIRES WERE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE AND TIRE FAILURE MILEAGE WAS 30,000.

Engine
Filed Jul 15, 201558,586 milesNJ

CERTIFIED PRE-OWNED 2011 FORD EDGE LIMITED AWD. PURCHASED IN NOV. 2014. ON MONDAY, JUNE 8, 2015 AS I WAS DRIVING AT 55 MPH, A LIGHT CAME ON ON THE LEFT HAND SIDE OF THE INSTRUMENT PANEL. THE LIGHT SAID "AWD OFF" AND HAD A LITTLE WRENCH SYMBOL ON IT. THE CAR ABRUPTLY LOST POWER AND I JUST COASTED OUT OF THE WAY OF TRAFFIC AND ONTO THE SIDE OF THE ROAD BECAUSE THERE WAS NO SHOULDER. I TRIED TO PRESS THE GAS PEDAL BUT NOTHING HAPPENED--THERE WAS NO ACCELERATION. MY VEHICLE ESSENTIALLY "DIED" WITHOUT WARNING IN TRAFFIC. WEATHER CONDITIONS WERE SUNNY ABOUT 85 DEGREES. THE RADIO AND AC WORKED, BUT THE GAS PEDAL DID NOT. THE VEHICLE SOUNDED LIKE IT WAS GOING TO STALL OUT AND WAS SPUTTERING AS I COASTED. I PUT THE VEHICLE IN "PARK" AND TURNED THE VEHICLE OFF. I WAITED SEVERAL MINUTES AND RESTARTED THE VEHICLE. VEHICLE SEEMED TO WORK OK AND NO WARNING LIGHTS CAME BACK ON AFTERWARDS. I CALLED THE DEALERSHIP AND ARRANGED FOR ME TO HAVE MY CAR INSPECTED FOR THE CAUSE OF THIS MALFUNCTION. I PAID $111.30 FOR THE VEHICLE TO BE HOOKED TO A DIAGNOSTIC MACHINE BUT THE DEALERSHIP WAS UNABLE TO GET ANY "CODES" FROM A DIAGNOSTIC READING NOR COULD THE DEALER REPLICATE THE WARNING LIGHT TO COME ON. ON JUNE 24, 2015 THE SAME ISSUE HAPPENED AGAIN. I TOOK A PHOTO OF THE LIGHT ON THE DASH, SENT IT TO DEALERSHIP. THIRD TIME HAPPENED ON FRIDAY, JULY 10, 2015 AND I WAS ON THE HIGHWAY IN THE PASSING LANE AND HAD TO COAST ACROSS THE SLOW LANE TO GET OUT OF THE WAY OF TRAFFIC SO I WOULDN'T CAUSE AN ACCIDENT.

Power Train
Filed Jul 14, 201567,500 milesWA

FORD EDGE SUDDENLY LOST POWER ( VEHICLE STILL RUNNING). NO RESPONSE FROM ACCELERATOR EVEN THOUGH VEHICLE WAS STILL RUNNING. HAD TO ROLL TO SIDE OF ROAD (VERY UNSAFE). A WARNING LIGHT BRIEFLY CAME ON SHOWING ":AWD OFF" AND AFTER A FEW SECONDS WARNING CHANGED THE "WRENCH" ICON. THIS HAPPENED A SECOND TIME JUST A FEW HOURS LATER. I SCHEDULED APPOINTMENT WITH DEALER FOR THE NEXT DAY, AND IT HAPPEND AGAIN ON THE WAY TO THE DEALER. DEALER RAN CODES, ALL PASSED AND COULDN'T FIND ISSUE. IT HAPPENED AGAIN 10 MILES AFTER PICKING UP FROM THE DEALER. RESCHEDULED FOR NEXT DAY WITH DEALER. ISSUE HAPPENED YET AGAIN ON THE WAY TO THE DEALER. ONCE AGAIN DEALER COULD NOT FIND ISSUE OR ANY ERROR CODES. IN SUMMARY, IT HAPPENED 5 TIMES IN LESS THAN 30 MILES OF DRIVING. THIS VEHICLE IS NOT SAFE TO DRIVE.

Electrical System
Filed Jul 13, 201574,000 milesSC

DRIVER DOOR AJAR ALARM WILL NOT GO OFF,EVEN THOUGH THE DOOR IS SHUT.

Electrical System
Filed Jul 13, 201570,000 milesMD

ON JUNE 12, 2015 MY 2011 FORD EDGE LIMITED EXPERIENCED PROBLEMS WITH THE LOCKS. THE CAR WILL NOT STAY LOCKED AND UNLOCKS ITSELF. WHETHER STOPPED IN TRAFFIC, DRIVING, AFTER TURNING OFF THE IGNITION, OR WALKING AWAY FROM THE CAR, IT UNLOCKS ITSELF AND SOMETIMES DOES IT CYCLICALLY. IT HAPPENS WHETHER I LOCK THE CAR MANUALLY OR WITH THE KEY FOB. IF I USE THE KEY FOB, WITHIN A FEW SECONDS IT WILL UNLOCK ITSELF AGAIN. IF I LOCK IT MANUALLY, IT MAY BE A FEW SECONDS OR A FEW MINUTES. IT CAUSES THE EXTERIOR PARKING AND HAZARD LIGHTS TO FLASH AND THE DOME LIGHT TO COME ON. IT IS NOT SAFE. I LIVE IN AN MAJOR CITY. THOUGH I HAVE A PUSH IGNITION THAT WON'T START OR OPERATE THE CAR WITHOUT THE KEY FOB PRESENT, I AM AFRAID THAT IF I LEAVE THE CAR SOMEONE COULD GET IN AND RANSACK/DAMAGE IT OR WORSE YET, GET IN AND WAIT FOR ME TO RETURN AND ATTACK ME AS I APPROACH OR OPEN THE CAR.

Unknown or Other
Filed Jul 12, 201558,246 milesTX

THE DOOR LATCH WAS REPLACED BECAUSE THE DOOR OPEN WARNING KEPT COMING ON.

Structure › Body
Filed Jul 8, 201561,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH BECAME INOPERABLE PREVENTING THE DOORS FROM LOCKING. THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 61,000.

Unknown or Other
Filed Jul 7, 201580,000 milesAL

DOOR ADJAR ALARM KEEPS GOING OFF FOR DRIVER AND REAR LEFT PASSENGER DOORS EVEN WHEN DOORS ARE PROPERLY CLOSED. ON THIS DATE, DOOR ADJAR ALARM WENT OFF FOR REAR RIGHT PASSENGER DOOR. I IGNORED THE ALARM THINKING THE SENSOR HAD FAILED FOR YET ANOTHER DOOR. WHEN I ARRIVED AT MY DESTINATION, I NOTICED THAT THE PASSENGER DOOR WAS ACTUALLY NOT CLOSED PROPERLY AND IT WAS A LEGITIMATE ALARM. MY 8 YEAR OLD DAUGHTER WAS IN TH SEAT, AND HAD FAILED TO PROPERLY CLOSE THE DOOR. I COMPLETELY IGNORED THE ALARM BECAUSE FOR MONTHS THE DOOR ADJAR ALARM HAD BEEN SOUNDING FOR THE DRIVER AND REAR LEFT PASSENGER DOORS. THIS IS A HUGE CONCERN, AND FORD HAS STILL NOT RECALLED.

Electrical System
Filed Jul 6, 201585,269 milesKY

DOOR SENSOR DOES NOT REGISTER THAT THE DOOR IS SHUT, CAUSING THE LIGHTS TO STAY ON INSIDE CONTINUOUSLY. THIS IS A DANGER TO THE DRIVER ESPECIALLY AT NIGHT BECAUSE I CANNT SEE TO DRIVE WITH THE INSIDE DOME LIGHTS ON AND ITS UNSAFE FOR THE PASSENGERS WHEN THE DOORS WILL NOT LOCK.

Electrical System
Filed Jul 4, 2015354,600 milesFL

DRIVERS DOOR AJAR WARNING LIGHT WOULD NOT TURN OFF.

Electrical System
Filed Jul 3, 201545,000 milesPA

DOOR AJAR SENSOR , LIGHTS STAY ON AND DOORS WON'T LOCK

Electrical System
Filed Jul 2, 2015100,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE THE VEHICLE WAS STATIONARY, THE WARNING INDICATOR DISPLAYED THAT THE FRONT DRIVER SIDE DOOR WAS AJAR EVEN THOUGH THE DOOR WAS CLOSED SECURELY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000.

Latches/Locks/Linkages › Doors › Latch
Filed Jul 1, 201542,795 milesTX

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER SIDE DOOR WOULD NOT LATCH FROM THE INSIDE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 42,795. UPDATED 09/14/15*LJ

Electrical System
Filed Jul 1, 201560,000 milesIN

A DOOR AJAR BUT NO DOOR OPEN. LATCH KEY ASSEMBLY HAD TO BE CHANGED ON DRIVER'S SIDE FRONT AND NOW AT 80,000 MILES LATCH KEY CHANGE NEEDING CHANGED ON PASSENGER REAR DOOR. WHAT WILL IT TAKE FOR FORD TO RECALL THIS ISSUE. POSTED SO MANY TIMES HERE.

Electrical System
Filed Jun 29, 201524,000 milesNC

"DOOR AJAR" WARNING LIGHT ON DASH DOES NOT GO OUT. ALSO, TWIN INTERIOR LIGHTS DO NOT GO OUT. THIS DRAWS DOWN BATTERY WHEN PARKED AND IS A SAFETY ISSUE WHEN DRIVING AT NIGHT. FIX FROM FORD DEALERSHIP IS $400+. THIS IS RIDICULOUS, AND SEEMS TO BE A SYSTEMIC PROBLEM. I SAW ON LINE REPAIRS OF HOW TO FIX GOING BACK TO 1998 FORD MODEL FROM WINDSTARS, TO RANGERS, TO EDGES - ALL MODELS YEARS, ALL WITH THE SAME PROBLEM. FORD HAS NOT BOTHERED TO FIX THIS PROBLEM FOR YEARS!..3-DAYS AGO, I TOOK MY 2013 FORD TAURUS TO THE FORD DEALERSHIP IN LANCASTER, SC FOR A SAFETY RECALL TO FIX DEFECTIVE DOOR LATCHES, AND A SEPARATE RECALL CHECK ON LIGHTS ON THE LICENSE PLATE FOR POSSIBLE MOISTURE LEAKAGE. SO, I GOT A SAFETY RECALL ON POSSIBLY FAILED SEAL ON LICENSE PLATE LIGHTS, BUT NO RECALL ON AN ISSUE WITH THE LIGHTS ON IN THE VEHICLE CAB WHILE DRIVING AT NIGHT??? IT MAKES ONE WONDER WHO MAKE THESE DECISIONS ABOUT WHAT IS A SAFETY ISSUE. IS IT DONE SOLELY ON THE BASIS OF WHAT IS CHEAP AND EXPEDITIOUS? IF THE FIX IS CHEAP, RECALL IT AND IF THE FIX IS A BIT MORE COSTLY, DO NOTHING AND LET THE MANUFACTURER MAKE MONEY OFF THE FIX. HOW CAN DRIVERS BE PROTECTED? HOW CAN CONSUMERS BE PROTECTED? I HOPE YOU CAN HELP. THANK YOU. [XXX].UPDATED 10/27/15 *BF 'INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).' *BF

Unknown or Other
Filed Jun 27, 201532,000 milesMD

DRIVERS SIDE DOOR LATCH FAULTY, WAS SHOWING DOOR AJAR WHEN CLOSED WHICH PREVENTED DOORS FROM LOCKING AND KEPT INTERIOR LIGHTS ON NOT SURE IF AIRBAG WOULD ARM OR NOT. WAS UNDER WARRANTY AND TOOK TO DEALER FOR REPAIR AND WAS TOLD IT JUST NEEDED TO BE RESET. DEALER DID NOT DOCUMENT THE REPAIR AND WHEN THE PROBLEM STARTED HAPPENING AGAIN A FEW MONTHS LATER I WAS TOLD IT WOULD BE $600 TO REPLACE THE LATCH. FORD KNOWS ABOUT THIS PROBLEM AND HAS ISSUED A TECHNICAL BULLETIN BUT HAS NOT ISSUED A RECALL.

Electrical System
Filed Jun 27, 201538,000 milesGA

DOOR AJAR SENSOR WILL NOT GO OUT AFTER DOOR IS CLOSED. INTERIOR LIGHTS STAY ON AFTER DOOR IS CLOSED.

Unknown or Other
Filed Jun 26, 201557,000 milesTX

THE DRIVER SIDE DOOR SENSOR IS MALFUNCTIONING CAUSING THE DOORS TO NOT LOCK DURING OPERATION OF THE VEHICLE. ) THE SENSOR DOES NOT RECOGNIZE THAT THE DOOR IS CLOSED AND THEREFORE THE INTERIOR LIGHTS STAY ON (EVEN AT NIGHT). THIS ALSO DRAINS THE BATTERY WHEN THE CAR IS SITTING OVERNIGHT

Unknown or Other
Filed Jun 22, 201548,500 milesMA

VEHICLE LOST POWER, WRENCH LIGHT CAME ON DASHBOARD. HAD TO PULL OVER OUT OF TRAFFIC, SHUT OFF CAR AND RE-START. HAPPENED 2 TIMES SINCE JUNE 9, 2015. CAR SEEMS TO RUN STRANGELY, SEEMS TO SURGE OR WANT TO SPEED UP A BIT. 13NO3 ISSUE? SEEMS TO BE SOMETHING TO DO WITH THE THROTTLE BODY.

Power Train
Filed Jun 22, 201565,700 milesMO

6/4/2015 I WAS DRIVING ON THE HIGHWAY 70 MPH AND THERE WAS A SLIGHT JOLT, THE WRENCH LIGHT CAME ON AND I LOST ALL ACCELERATION. I WAS ABLE TO PULL OVER AND PUT IT IN PARK. I WOULD PRESS ON THE GAS PEDAL AND THERE WAS NOTHING. THE CAR WOULD IDLE VERY ROUGH. AFTER I WOULD TURN IT OFF AND BACK ON I WAS ABLE TO DRIVE IT AGAIN. SPOKE WITH THE DEALERSHIP AND THEY SAID IT COULD JUST BE BAD GAS. THEY SAID UNLESS ANOTHER LIGHT COMES ON OTHER THAN THE WRENCH THERE WOULD BE NOTHING THEY CAN DO IN ORDER TO DIAGNOSE THE PROBLEM. THIS WOULD PERIODICALLY HAPPEN EVERY OTHER DAY UNTIL THIS WEEKEND IT HAPPENED TO ME 14 TIMES JUST THIS WEEKEND... 3 OF THESE TIMES WERE THIS MORNING WHILE DRIVING 70 MPH ON MY WAY TO WORK. I WAS DRIVING DOWNHILL AND NO ACCELERATOR AND LOOK IN THE MIRROR AND THERE WAS AN 18 WHEELER BEHIND ME WHO JACKKNIFED AROUND MY CAR SINCE THERE WAS NO SHOULDER TO PULL OVER ON. THIS IS A VERY VERY BIG PROBLEM! TALKED TO THE DEALERSHIP THIS MORNING AND THEY CAN'T GET ME IN FOR 4 DAYS. THEY SAID REGARDLESS WHAT THE PROBLEM IS, IT WOULD NOT BE COVERED UNDER WARRANTY SINCE THERE WAS NO RECALLS. I'M FINDING THIS IS A PROBLEM WITH MANY FORD EDGES...

Power Train
Filed Jun 22, 201561,950 milesFL

VEHICLE LOST POWER PULLING OUT IN TRAFFIC (SO GLAD I DIDNT GET HIT), WOULD NOT ACCELERATE AND THE YELLOW WRENCH APPEARED ON THE INSTRUMENT PANEL. ONLY WAY TO CORRECT PROBLEM WAS TO RESTART ENGINE (THIS HAPPENED 3 TIMES TRYING TO GET HOME). THE THIRD TIME THE SERVICE ENGINE SOON LIGHT CAME ON AND I WAS ABLE TO PULL THE CODES AND HAD A P2111 AND A P2112. AFTER LOOKING INTO THIS ISSUE IT LOOKS REALLY COMMON WHY WOULD THEY NOT RECALL IT LIKE THE FORD FUSION?

Structure › Body
Filed Jun 20, 2015NJ

DRIVER DOOR ADJAR NOTIFICATION WON'T GO OFF EVEN THOUGH ALL DOORS ARE CLOSED. THIS PREVENTS DOORS FROM LOCKING WHILE DRIVING CAUSING SAFETY HAZARD. ALSO CAUSES THE INTERIOR LIGHTS STAY ON WHILE DRIVING CAUSING SAFETY HAZARD AT NIGHT. SOMETIMES INTERIOR LIGHTS WON'T GO OFF AT ALL EVEN AFTER THE CAR HAS BEEN TURNED OFF FOR HOURS.

Exterior Lighting
Filed Jun 19, 201557,500 milesNJ

THE DOOR AJAR LIGHT REMAINS ON AND IS A SAFETY ISSUE. BECAUSE THE VEHICLE THINGS THE DOOR IS OPEN, THE DOORS TO NOT LOCK WHILE DRIVING OR STOPPED. ADDITIONALLY, THE ACCESSORIES (SYNC PHONE CONNECTION, RADIO, ETC) DO NOT STAY ON WHEN CAR IGNITION IF OFF AND ACCESSORY IS ON. DOME LIGHTS STAY ON WHILE DRIVING AND BACKING UP WHICH IS VERY DANGEROUS IN NIGHTTIME CONDITIONS.

Unknown or Other
Filed Jun 17, 201542,000 milesCA

AFTER SHUTTING THE DRIVER SIDE DOOR THE DOOR AJAR LIGHT REMAINED ON. AFTER SHUTTING IT AGAIN IT WENT OFF. OVER THE PAST COUPLE OF MONTHS THE PROBLEM GOT WORSE AND NOW THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOOR ARE UNABLE TO BE LOCKED, BECAUSE THEY JUST UNLOCK THEMSELVES BECAUSE THE KEYS ARE IN THE IGNITION. THIS IS A SAFETY HAZARD FOR MY WIFE WHO WORKS IN POSSIBLY DANGEROUS AREAS AND CANNOT LOCK HER DOORS AT STOP LIGHTS OR STOP SIGNS.

Service Brakes
Filed Jun 17, 201547,400 milesCA

WHILE ATTEMPTING TO STOP THE VEHICLE A HISSING NOISE BEGUN TO COME FORM THE BRAKES AS I PUSHED ON THE PEDAL. THE CAR STOPPED, BUT THE PEDAL FELT SPONGY AND I HAVE TO PUSH ON IT HARDER THAN NORMAL TO GET THE CAR TO STOP. HAVE NOT HAD AN ISSUE WHERE I COULD NOT STOP, BUT I AM AFRAID I MIGHT LOSE MY BRAKES EVENTUALLY.

Structure › Body
Filed Jun 16, 201521,683 milesOK

MY DOOR LATCH ON MY 2011 FORD EDGE WONT SECURE PROPERLY. SINCE IT WONT SECURE, MY DOORS WONT LOCK. MY 5 YEAR OLD OPENED DOOR WHILE VEHICLE MOVING TO GET BAG UNSTUCK. IT IS A SAFETY HAZARD. THE DINGER GOES OFF CONTINUOUSLY WHILE DRIVING AND INSIDE LIGHTS REMAIN ON, WHICH CAN USE BATTERY....UPDATED 07/30/15 *BF UPDATED 9/23/2015 *JS

Service Brakes
Filed Jun 16, 201552,000 milesCA

THE BRAKE PEDAL BECAME AS HARD AS A ROCK TO PRESS TO GET THE CAR TO STOP WHILE DRIVING ABOUT 20-30 MPH IN HIGHWAY STOP AND GO TRAFFIC. FINALLY WHEN THE CAR STOPPED IT CONTINUED TO HAPPEN UNTIL I REACHED MY DESTINATION. MY AIR CONDITIONING WAS RUNNING AT THE TIME OF THE INCIDENT, WHEN I GOT BACK IN THE CAR I TURNED OFF THE AIR AND THE ISSUE DIDN'T HAPPEN AGAIN FOR ANOTHER 3 DAYS, AGAIN THE AIR WAS ON. THINKING IT WAS DUE TO THE AIR CONDITIONING I REALLY DIDN'T THINK TOO MUCH OF IT AND WOULD TAKE IT IN WHEN I HAD THE TIME, UNTIL IT HAPPENED WITHOUT THE AIR ON. NOW IT HAPPENS CONSISTENTLY. I HAVE ALSO STARTED TO HEAR A HISSING NOISE EVERY TIME I STEP ON THE BREAKS. I CALLED FORD THEY SAID IT COULD BE THE BRAKE BOOSTER WHICH IS COVERED UNDER EXTENDED WARRANTY BUT THEY WON'T KNOW UNTIL THEY RUN THE DIAGNOSTIC.

Unknown or Other
Filed Jun 15, 201527,000 milesNJ

DOOR AJAR LIGHT STAYS ON REGARDLESS OF HOW MANY TIMES I CLOSE THE DOOR. THE DOOR IS CLOSED BUT THE SENSOR STAYS ON AND THE LIGHT INSIDE THE CAR WILL NOT TURN OFF (DUE TO THE CAR THINKING THE DOOR IS OPEN)--NOT SURE IF THE DOOR DOES NOT CLOSE ALL THE WAY. SEEMS UNSAFE TO DRIVE WITH THE CAR THIS WAY SINCE I DON'T KNOW IF IT IS SECURELY CLOSED.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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