Page 24 of 37 · complaints 1,151–1,200 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Air Bags
Filed Sep 22, 201582,000 milesWI

ISSUE 1: THE CAR CONTINUES TO SAY THAT THE DOOR IS NOT CLOSED. I WILL OPEN AND RECLOSE AND IT STILL DOES NOT CLEAR THE READ ERROR ON THE DASH. IT IS THE DRIVERS DOOR. I HAVE DONE RESEARCH ONLINE AND THIS SEEMS TO BE A COMMON ISSUE. THE DOME LIGHTS STAY ON UNTIL SPEEDS OF 12 MPH ARE REACHED AND IF BACKING UP IT WILL NOT TURN OFF. THE DOORS WILL NOT LOCK WHEN INSIDE DUE TO THE DOOR AJAR. ISSUE 2: THIS HAS BEEN AN ONGOING ISSUE- THE AIR BAG LIGHT WILL COME ON MY CAR AFTER DRIVING FOR 20 MINUTES. THIS ONE IS CONCERNING TO ME BECAUSE NO ONE SEEMS TO KNOW WHY IT DOES IT. I HAVE CONTACTED FORD AND THEY SAY TO BRING TO LOCAL DEALER. LOCAL DEALER TELLS ME IT IS BECAUSE I HAVE WEIGHT ON THE PASSENGER SEAT - THIS ORANGE LIGHT WILL COME ON EVEN WHEN I DO NOT HAVE ANYTHING ON THE PASSENGER SEAT OR EVEN WHEN THE SEAT BELT ON THE PASSENGER SEAT IS BUCKLED. I AM SCARED THAT MY AIRBAGS DO NOT WORK WHEN THAT IS LIT-- LUCKILY I HAVE NOT BEEN IN AN ACCIDENT YET TO FIND OUT. BUT THEY DO NOT WANT TO FIGURE OUT THE ISSUE WITHOUT CHARGING ME AN ARM AND LEG TO LOOK INTO IT TO DIAGNOSE TO START.

Electrical System
Filed Sep 20, 201575,000 milesNV

THE DRIVER'S SIDE DOOR AJAR LIGHT CAME ON AND WOULDN'T TURN OFF EVEN WHEN THE DOOR WAS CLOSED PROPERTY, I TOOK TO THE DEALERSHIP AND THEY TOLD ME THAT IT WAS A KNOWN ISSUE. THEY REPLACED THE SOMETHING ELECTRICAL IN THE DRIVER'S DOOR.

Electrical System
Filed Sep 17, 201530,000 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER CLOSING THE FRONT DRIVER SIDE DOOR, THE DOOR AJAR SENSOR ILLUMINATED WHEN THE DOOR WAS SECURED. DURING THE FAILURE, THE INTERIOR LIGHTS REMAINED ON WHILE DRIVING THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

Power Train
Filed Sep 15, 201563,000 milesIA

WHILE DRIVING AT HIGHWAY SPEEDS, A "AWD OFF" MESSAGE APPEARS IN THE MESSAGE CENTER, ACCOMPANIED BY A WRENCH ICON INDICATING A POWERTRAIN MALFUNCTION. THE ENGINE SPEED DROPS TO A ROUGH IDLE WHICH IS NOT AFFECTED BY THE ACCELERATOR PEDAL. THE CAR THEN COASTS TO A STOP. THERE IS NO LOSS OF POWER STEERING OR POWER BRAKES. TURNING OFF AND RESTARTING THE VEHICLE CLEARS THE ERROR AND MAKES THE CAR OPERABLE AGAIN. THIS ISSUE OCCURRED ON 9/11/2015 & 9/14/2015

Engine
Filed Sep 15, 201565,000 milesCA

ON SEVERAL OCCASIONS THE VEHICLE LOST ALL ACCELERATION AND POWER TO THE ENGINE. YELLOW WRENCH SHOWED THERE WAS A WARNING, AND CHECK ENGINE LIGHT FLASHED, BUT UPON TURNING OFF THE CAR (THE MAIN ELECTRONICS IE:RADIO/AC STILL WORKED) AND RESTARTING IT RESUMED "NORMAL" FUNCTIONS AND DRIVING. WE HAD SEVERAL TIMES THIS HAPPENED TO US. ALL OF THE OCCURRENCES HAPPENED IN THE MIDDLE OF ACCELERATING AND AT DIFFERENT SPEEDS. TWO WERE ON RESIDENTIAL ROADS, ONE WAS IN A BUSY INTERSECTION, AND ONE (THE WORST) WAS ON THE FREEWAY 3 LANES OVER FROM THE RIGHT SHOULDER GOING WITH THE FLOW OF TRAFFIC AT 70MPH. THE DEALERSHIP WAS UNSUCCESSFUL N ASSISTING WITH THE PROBLEM BECAUSE WITHOUT A CHECK ENGINE LIGHT THEY WERE UNABLE TO DIAGNOSE THE PROBLEM. BUT OUR LATEST INCIDENT, ON SEPTEMBER 11TH, 2015 (THIS TIME THE WRENCH AND AWD OFF FLASHED), THE CHECK ENGINE LIGHT STAYED ON AND IT WAS DIAGNOSED AS A BAD THROTTLE BODY. THIS IS MORE THAN DANGEROUS IT IS A RUSSIAN ROULETTE OF WHETHER THE CAR WILL WORK OR NOT. PLEASE TAKE THIS SITUATION SERIOUSLY, THERE ARE MANY OTHER PEOPLE HTTP://M.CARCOMPLAINTS.COM/FORD/EDGE/2011/ENGINE/ENGINE.SHTML COMPLAINING ABOUT THE SAME YEAR AND MODEL AS MY CAR, HAVING THE SAME EXACT ISSUE. THIS SHOULD BE PUT ON RECALL IMMEDIATELY.

Vehicle Speed Control
Filed Sep 14, 201547,000 milesNY

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT 60 MPH, THE VEHICLE STALLED AND THE WRENCH INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE FAILURE RECURRED APPROXIMATELY 10 MILES DOWN THE ROAD. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 47,000.

Electrical System
Filed Sep 14, 201580,728 milesMI

WHILE DRIVING SEVERAL TIMES, THE CAR WOULD STALL OUT. THE AWD AND WRENCH LIGHT WOULD COME ON. UNABLE TO ACCELERATE OR DRIVE ANY FURTHER. I WAS ALMOST HIT BY OTHER VEHICLES TWICE TRYING TO COAST TO THE SIDE OF THE ROAD. TOOK IT TO A FORD DEALERSHIP OUT OF TOWN AND WAS FOUND TO HAVE A DEFAULTED THROTTLE BODY. HAVE NOTICED THE SAME COMPLAINTS ABOUT THIS PROBLEM ONLINE. THINKING THERE SHOULD BE A RECALL ON THIS PART BEFORE SOMEBODY GETS SERIOUSLY HURT. IT COST ME 647.57 TO HAVE THIS FIXED PLUS TRAVELING EXPENSES TO PICK UP MY CAR AND RENT A CAR.

Electrical System
Filed Sep 14, 20159,699 milesCA

A MESSAGE SAYING 'DRIVER DOOR AJAR' APPEARS ON THE CONSOLE EVEN WHEN THE DOOR IS TIGHTLY SHUT. IF I TRY TO LOCK THE DOORS THE CAR WOULD JUST UNLOCK ALL DOORS EVEN WHILE I'M DRIVING. THIS IS VERY DANGEROUS ESPECIALLY FOR SOMEONE LIKE ME WHO DRIVES MY KIDS TO THE DAYCARE AND SCHOOL EVERYDAY. AT NIGHTTIME, THE INTERNAL LIGHTS WOULD ALSO NOT TURN OFF BECAUSE THE CAR THINKS THAT ONE OF THE DOORS IS OPEN. NOT ONLY IS IT DRAINING THE BATTERY, IT IS ALSO BASICALLY BROADCASTING TO EVERYONE THAT THE CAR IS OPEN. I HAVE HAD THIS PROBLEM OCCUR ON THE CAR IN ALMOST EVERY YEAR I OWNED IT (4 YEARS). IT HAS BEEN TO THE DEALERSHIP A NUMBER OF TIMES. THEY FIX IT BUT IT KEEPS COMING BACK PARTICULARLY IN THE SUMMER TIME. I FEEL LIKE IT SHOULD BE RECALLED AND I HAVE RAISED THE ISSUE WITH THE DEALERSHIP AND ALL I HEAR IS 'OH THAT IS A VERY COMMON PROBLEM' BUT IT DOESN'T SEEM LIKE THEY ARE WORKING ON PROVIDING A MORE PERMANENT FIX. THEY NEED TO REALIZE HOW UNSAFE DRIVING WITH ALL DOORS UNLOCKED IS.

Electrical System
Filed Sep 12, 201552,000 milesDE

DOOR AJAR LIGHT (DRIVERS DOOR) AND INTERIOR LIGHT STAY ON, REPEATED CLOSING SOMETIMES SHUTS OFF LIGHTS

Steering
Filed Sep 10, 201547,174 milesAR

ON 9/9 I LEFT ORANGE BEACH AL TO DRIVE HOME TO JONESBORO AR WITH MY 2011 FORD EDGE - IT QUIT ON ME AT LEAST 45 TIMES. I WENT TO 2 FORD DEALERS, ONE MECHANIC ON THE ROAD. FIRST FORD DEALER HAD NO CLUE HOW TO FIX IT AND TOLD ME TO LEAVE 3 OR 4 DAYS. NEXT FORD DEALER WANTED 1500.00 4 HOURS AND MAYBE MORE. SO I KEPT DRIVING SINCE PART COSTS 184.00. WHEN DRIVING THE CAR JUST SHUTS OFF. NO POWER STEERING, NOW BRAKES NO NOTHING. IF I COULD I GOT TO THE SIDE OF THE ROAD AND TURNED ON MY FLASHERS. I WAITED A FEW MINUTES AND CRANKED IT BACK UP. SEVERAL TIMES ON THE ONE LANE ROAD HEADED INTO HATTIESBURG I ALMOST GOT REAR ENDED BY 18 WHEELERS AND NO SIDE AREA TO PULL OVER - MY CAR JUST QUIT - STOPPED AND I STOPPED. I GOT TO JACKSON 6 LANE ROAD 5:00 P.M RUSH HOUR AND MY CAR QUIT 6 TIMES AND I ALMOST GOT HIT THERE SEVERAL TIMES. MY WRENCH ICON COMES ON, MY OIL LIGHT CAME ON, MY ENGINE LIGHT IS ON NOW ALSO. THE CAR ABRUPTLY STOPS - THIS IS VERY DANGEROUS - MY HUSBAND GOT A CAR HAULER AND HEADED TOWARD ME AND MET ME OUT OF JACKSON. ONCE, IT STOPPED TO ABRUPTLY THAT MY DOGS HIT THE DASHBOARD IN THE FRONT SEAT AND WERE SO SCARED. THEY WERE IN THE BACKSEAT. I HAVE GRANDCHILDREN THAT RIDE WITH ME - SO CAN YOU IMAGINE THE ISSUES THAT COULD HAPPEN WHEN THIS CAR JUST SHUTS OFF. THIS IS A SEVERE PROBLEM THAT FORD NEEDS TO ADDRESS THIS AND SO DOES SAFERCAR.GOV. I CALLED FORD TODAY AND THEY ALL BUT LAUGHED AT ME AND SAID I NEEDED TO GET A NEW THROTTLE BODY INSTALLED AND PAY FOR IT THAT THE 2011 FORD E

Engine
Filed Sep 9, 201562,000 milesFL

WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED (THE WRENCH LIGHT) APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. EVERYTHING STILL WORKING BUT WHEN YOU PUSHED THE GAS NO PAOWER. MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. WORKED PROPERLY AFTER RESTARTING. CONCERNED IT WILL DO IT AGAIN IN TRAFFIC.

Unknown or Other
Filed Sep 7, 201544,000 milesMA

DOOR AJAR AND LATCH PROBLEM. * DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED * INTERIOR LIGHT STAYS ON WHEN DOOR IS CLOSED * DOOR WON'T LOCK WHILE VEHICLE IS MOVING

Vehicle Speed Control
Filed Sep 6, 201533,840 milesTN

DRIVING DOWN SIDE ROAD (THANK HEAVENS) LOST ALL POWER, NO SPEED CONTROL, COASTING TO STOP IN TRAFFIC. SMALL WRENCH SIGNAL SHOWING AWD OFF. STOPPED CAR - RE STARTED CAR AND HAD POWER. THIS HAS HAPPENED TWICE IN THE PAST TWO WEEKS AS IT JUST HAPPENED AGAIN TODAY BEING SEPTEMBER 6TH 2015. SEEING MANY REPORTS OF THIS SAME EXPERIENCE ON INTERNET FORUM, SHOWING REPLACING THROTTLE BODY FOR THE FIX. NEED TO HAVE RE CALL AND CORRECT PROBLEMS PRIOR TO SERIOUS ACCIDENTS IN HIGH VOLUME TRAFFIC. THIS IS THE FORD 3.7 SIX CYLINDER ENGINE IN THE 2011 FORD EDGE. INTERNET SHOWS THIS PROBLEM IN MANY OF THE FORD VEHICLES...VERY VERY DANGEROUS. PLEASE ADVISE OF CURRENT STATUS OR RECALL NOTICES. I HAVE NOT HEARD OF ANY RECALLS AT THIS TIME. THANK YOU. *TR

Structure › Body › Door
Filed Sep 4, 201520,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING LIGHTS ILLUMINATED. AS A RESULT, THE DOORS FAILED TO LATCH AND THE INTERIOR LIGHTS FAILED TO DEACTIVATE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER AND PASSENGER SIDE DOOR SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. ON ANOTHER OCCASION, THE PUSH TO START FAILED TO OPERATE WITHOUT WARNING. THE CONTACT BELIEVED THAT THE FAILURE OF THE DOOR SENSORS CAUSED THE BATTERY TO FAIL. THE BATTERY WAS REPLACED, BUT THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 20,000.

Electrical System
Filed Sep 4, 201580,000 milesOH

THIS THE FOURTH TIME DOOR SENSOR (DOOR NOT CLOSED) APPEARS AND INSIDE DOME LIGHT IS ON WHILE DRIVING DASH IS LITE UP AND WORST OF ALL THE DOORS DONOT LOCK WHICH CONCERNS US DUE TO HAVING SMALL GRAND KIDS IN BACK SEATING AREA. IF THEY OPEN DOOR AND TAKE THEIR SEAT BELT OFF WE CAN NOT STOP CAR FAST ENOUGH.

Electrical System
Filed Sep 3, 201553,356 milesGA

THE DOOR AJAR LIGHT STAYS ON FOR BOTH THE DRIVER SIDE AND PASSENGER SIDE DOORS. THIS IS CAUSING THE INTERIOR LIGHTS TO STAY ON AND IS DRAINING MY BATTERY. IT IS ALSO CAUSING THE INTERIOR LIGHT TO STAY ON AT NIGHT WHICH IS MAKING IT HARD TO SEE. THE DOORS WON'T LOCK WHEN IN DRIVE BECAUSE OF THIS PROBLEM TOO.

Engine
Filed Sep 3, 201566,000 milesAR

AT 4 SEPARATE TIMES MY VEHICLE SUDDENLY AND WITHOUT WARNING HAD A TOTAL LOSS OF POWER AT HIGHWAY SPEEDS DURING RUSH HOUR TRAFFIC. I WAS FORCED TO COAST TO THE RIGHT SIDE OF THE ROAD AND ON TO THE SHOULDER WITH OTHER VEHICLES ALL AROUND ME GOING 70 MPH. I STOPPED THE VEHICLE AND RESTARTED IT. IT HESITATED, BUT DID START AGAIN, AND THEN DROVE FINE 10 MINUTES BEFORE DOING THE EXACT SAME THING AGAIN! I TOOK IT TO THE FORD DEALERSHIP AND THEY PERSON AT THE DESK KNEW WHAT IT WAS RIGHT AWAY WITHOUT EVEN LOOKING AT THE CAR: THE THROTTLE BODY. THIS IS APPARENTLY A VERY COMMON PROBLEM WITH THESE VEHICLES, AND FORD HAS ALREADY ISSUED AN EXTENDED WARRANTY FOR OTHER CARS WITH A SIMILAR PROBLEM. FOR THE EDGE, HOWEVER, I AM BEING FORCED TO PAY $600 TO REPAIR IT OR RISK MY LIFE BY CONTINUING TO DRIVE IT AS IT IS. FORD KNOWS ABOUT THIS PROBLEM. THEY HAVE EVEN REDESIGNED THE PART. THEY SHOULD BE FORCED TO RECALL THE PART BEFORE SOMEBODY GETS HURT (OR WORSE) BECAUSE OF THEIR MISTAKE!

Power Train
Filed Sep 3, 201598,000 milesPA

DRIVING APROX. 40 MPH WRENCH LIGHT COMES ON, CALL DEALERSHIP TO SEE WHAT WOULD CAUSE IT. THEY SAY TO KEEP DRIVING UNTIL THE CHECK ENGINE LIGHT COMES ON AND THEN BRING IT INTO BE CHECKED (100.00). CHECK ENGINE LIGHT CAME ON 3 DAYS LATER, I HAD A LITTLE COMPUTER IT READ CODE P0744, TORQUE CONVERTER CLUTCH CIRCUIT INTERMITTENT, GENERIC CODE FOR POWER TRAIN PROBLEM. TOOK IT TO FORD DEALERSHIP THEY SAID THEIR COMPUTER WAS READING THAT CODE AS WELL AS NEEDING A NEW PCM (POWERTRAIN CONTROL MODULE). THIS IS COSTING APROX. $655.00 AND THEY ARE NOT SURE IF THAT IS THE ONLY THING IT NEEDS, ONCE THIS IS FIXED THE COMPUTER COULD READ SOMETHING ELSE. THE DEALERSHIP ALSO GAVE US A PRINTOUT STATING THIS IS A COMMON AND KNOWN PROBLEM WITH THE FORD EDGE 2011-2012. CALLED FORD CORP. THEY WERE NOT VERY HELPFUL OTHER THAN SUGGESTING FILING A COMPLAINT. WE WERE TOLD THIS PROBLEM COULD SHUT THE CAR DOWN COMPLETELY WHILE DRIVING, IT MAKES ME A LITTLE SCARED TO DRIVE IT, I DON'T NEED IT BREAKING DOWN WITH MY CHILD IN THE CAR. NOT HAPPY WITH PAYING $100.00 TO BE TOLD IT'S GOING TO COST ANOTHER $650.00 AND IT MAY NOT EVEN FIX THE PROBLEM.

Electrical System
Filed Sep 3, 201592,000 milesWA

IN MAY OF 2014 MY FORD EDGE HAS BEEN HAVING PROBLEMS WITH THE DRIVERS SIDE DOOR BEING AJAR. WHEN THE DOOR IS SHUT THE DOME LIGHTS STAY ON UNTIL YOU GO PUT IT IN DRIVE AND GO OVER 20MPH, THEN THEY SHUT OFF. THATS THE ONLY WAY TO TURN THE LIGHTS OFF. ITS A DOOR SENSOR ISSUE THAT NEEDS TO BE ADDRESSED ASAP. THE DOOR IS COMPLETELY SHUT AND THE DASH ICON SAYS "DRIVER DOOR IS AJAR". IT KILLS THE BATTERY AND WE NEED TO JUMP IT EVERY TIME WE USE THE VEHICLE. I JUST BOUGHT A NEW $109.00 BATTERY AND NEXT WEEK I'LL TAKE IT TO FORD TO PAY THE 500+ DOLLARS FOR A NEW SENSOR. THIS IS A SERIOUS ISSUE AND IT IS A VERY DANGEROUS HAZARD WHEN OPERATING AFTER SUNSET. DRIVING WITH THE DOME LIGHT ON AT NIGHT IS VERY DANGEROUS FOR MY FAMILY. BUILT FORD TOUGH?

Electrical System
Filed Sep 2, 201527,046 milesNJ

DOOR AJAR SENSOR/WARNING WILL NOT CLEAR

Unknown or Other
Filed Sep 2, 201532,000 milesTX

I BELIEVE THE ELECTRONIC THROTTLE BODY HAS FAILED AS THE EDGE HAS SIMILAR MALFUNCTIONS AS OTHER FORDS AFFECTED BY THE DEFECTIVE THROTTLE BODY. THE EDGE DIES IN THE MIDDLE OF DRIVING AND DISPLAY A WRENCH ON THE SYNC SYSTEM.

Structure › Body
Filed Sep 2, 201529,454 milesCA

THE DRIVER'S DOOR SENSOR IS MALFUNCTIONING. CAUSES A HAZARD AS THE INTERIOR DOME LIGHTS REMAIN ON (A NASTY CONDITION AT NIGHT), AND THE DOORS WILL NOT LOCK USING THE INTERIOR LOCKING CONTROL SWITCH (NOR DO THEY LOCK AUTOMATICALLY WHEN UNDERWAY).

Engine
Filed Sep 1, 201540,000 milesAL

THIS IS NOW THE SEVENTH TIME I'VE LOST ALL POWER WHILE DRIVING. THE CAR COMPLETELY SHUTS DOWN, STEERING BECOMES UNCONTROLLABLE AND THE OIL PRESSURE LIGHT COMES ON. I'VE TAKEN TO THE DEALERSHIP AND I'M BEING TOLD THE CAR HAS NO CODES OF WHAT HAPPENED AND THEY CAN'T REPAIR. I'M NOT SURE HOW A COMPUTER DOESN'T REGISTER A LOW OIL PRESSURE LIGHT OR HOW IT'S NOT HARD CODED SOMEWHERE IN THE COMPUTER SYSTEM THAT THE CAR JUST CUT OUT AT 35MPH TO 60 MPH I HAVE NO WARNING THAT THIS IS ABOUT TO HAPPEN, I LOST MY STEERING, CAR SHUTS DOWN, BRAKES DO NOT WORK. FORD HAS NO IDEA ON HOW TO FIX THIS. I PULL OVER AND WAIT A FEW MINUTES CRANK UP AND GO, SOMETIMES IT DOES IT 5 TO 6 TIMES IN A ROW BEFORE I CAN GET TO THE DEALER. ALSO, MY DRIVER'S SIDE DOOR ALWAYS KEEPS THE DOOR AJAR LIGHT ON, FORD HAS NO CLUE HOW TO FIX THIS EITHER- THE INTERIOR LIGHTS STAYS ON THE WHOLE TIME ALSO. I HAVE TAKEN IT IN SEVERAL TIMES FOR THIS ALSO AND THEY CAN'T FIX IT. I BOUGHT THIS CAR USED AND IT WAS GREAT FOR ONE YEAR AND NOW IT HAS MANY PROBLEMS WHICH I BELIEVE IT DID WHEN I BOUGHT IT. I NOW PUT 93 OCTANE IN IT JUST TO SEE IF THAT HELPS, I HAVE PUT ENGINE CLEANER IN IT, HAD ALL THE FILTERS CHANGED EVERY 3 MONTHS, NOTHING SEEMS TO WORK. I DO HAVE GRANDCHILDREN AND WORRY THAT AN ACCIDENT COULD HAPPEN DUE TO THIS MALFUNCTION. HOW DO I GO ABOUT FILING AGAINST FORD FOR THE LEMON LAW.

Electrical System
Filed Sep 1, 201546,011 milesCA

REAR DOOR(S) SHOW AJAR EVEN THOUGH THE DOOR(S) ARE CLOSED. I OPEN AND CLOSE THE DOOR(S) AND THE COMPUTER READS THEM AS BEING AJAR AND THE INTERIOR LIGHTS STAY ON FOR AWHILE. I CAN'T SET MY ALARM BECAUSE OF THE PROBLEM. IN RESEARCHING THE PROBLEM ON THE WEB I FOUND OUT THAT THERE ARE ALOT OF PEOPLE HAVING THE SAME PROBLEM ON THEIR FORD PRODUCTS.

Vehicle Speed Control
Filed Aug 31, 201540,000 milesVA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 55 MPH, THE SPEED DECELERATED INDEPENDENTLY WITH THE ILLUMINATION OF THE WRENCH WARNING LIGHT. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSIS, WHO CONFIRMED THE ELECTRONIC THROTTLE BODY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER ISSUED A SPECIAL CUSTOMER SATISFACTION PROGRAM RELATED TO THE ELECTRONIC THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Structure › Body
Filed Aug 30, 2015MN

DRIVER DOOR AJAR WARNING LIGHT STAYS LIT EVEN THOUGH THE DOOR IS CLOSED. THIS CREATES SAFETY PROBLEMS AT NIGHT SINCE THE INTERIOR LIGHTS STAY ON. THIS CAN BE ESPECIALLY CONCERNING FOR SOME THAT MAY BE BOTHERED BY MORE LIGHT INSIDE THE VEHICLE AND FOR THOSE VEHICLES THAT HAVE TINTED WINDOWS. THIS PROBLEM FIRST OCCURRED WITH THE VEHICLE ABOUT 29 MONTHS OLD AND AT ABOUT 39,700 MILES. THE DOOR LATCH WAS REPLACED AT THAT TIME AND IT IS NOW HAPPENING AGAIN - LESS THAN 25 MONTHS LATER AND IN JUST UNDER 27,000 MILES.

Unknown or Other
Filed Aug 29, 201548,911 milesCA

DRIVER DOOR AJAR WARNING POPPED UP WHEN I GOT INTO MY CAR IN THE MORNING. CLOSED IT MULTIPLE TIMES BUT WOULD NOT GO AWAY AND INTERIOR LIGHTS REMAINED ON. DEALERSHIP STATED THERE IS A TSB FOR THIS ISSUE AND THEY WILL NEED TO REMOVE DOOR PANEL, LUBRICATE MECHANISM AND RESET MECHANISM. CAR WAS FINE. NEXT DAY, DRIVER DOOR AJAR LIT UP WHILE DRIVING. WAS UNABLE TO GET WARNING TO GO AWAY. INTERIOR LIGHTS REMAIN ON. MECHANISM IS STIFFER NOW AND LOCKED INTO PLACE WHEN I WAS TRYING TO GET THE WARNING TO GO AWAY AND I WAS UNABLE TO CLOSE THE DOOR. AFTER A UNLOCKING/LOCKING, OPENING DOOR HANDLE, FINALLY WAS ABLE TO GET MECHANISM TO MOVE SO THE DOOR COULD BE CLOSED. INTERIOR LIGHTS REMAINED ON BECAUSE WARNING LIGHT REMAINS. I PAID $100 WARRANTY DEDUCTIBLE TO GET IT FIXED AND NOW IT IS WORSE. FORD - REPORT AS RECALL AND FIX THIS!! WHAT IF IT GETS STUCK AGAIN WHILE I AM IN THE CAR? I WILL NOT BE ABLE TO GET OUT BY DRIVER SIDE DOOR. I ALSO DON'T WANT TO BE STUCK WITH A DEAD BATTERY. I AM FEMALE!!

Power Train
Filed Aug 28, 201550,000 milesNY

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER TRAIN WARNING LIGHT ILLUMINATED AND THE AWD OFF MESSAGE APPEARED. THE ENGINE THEN BEGAN TO SPUTTER AND STALLED. THE CONTACT MANEUVERED OFF THE ROAD AND WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TOWED TO THE DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.

Unknown or Other
Filed Aug 27, 201527,000 milesFL

VEHICLE LOST POWER WHILE DRIVING ON BUSY HIGHWAY. I95 MIAMI SOUTHBOUND EXPRESS LANES. WRENCH LIGHT CAME ON, ENGINE WAS SHAKING BALDY. LIMITED SOFT SHOULDER. WIFE WAS VERY SCARED

Visibility/Wiper
Filed Aug 26, 201562,000 milesFL

WIPERS HAVE A MIND OF THEIR OWN COMING ON WHEN EVER THEY WANT TO AND RUN ON INTERMITTENT. YOU COULD START THE CAR AND THE WIPERS START. DURING LOVE BUG SEASON SMEARING LOVE BUG GUTS ALL OVER THE WINDOW. CAUSING A DISTRACTION, NOT ONLY TO YOU BUT TO OTHER DRIVERS. TRYING TO FIDDLE WITH THE WIPER CONTROL TRYING TO GET IT TO STOP. I TOOK THE CAR TO NICK NICHOLAS FORD IN CRYSTAL RIVER FL ON 8-26-15 AM. THEY SAID THEY LOOKED AT IT AND THERE WAS NOTHING WRONG. DROVE TO WORK AND AT 11:00 AM ON 8-26-15 IT STARTED AGAIN AND ABOUT EVERY 35 SECONDS THEY WIPE ACROSS THE DRY WINDSHIELD. I CHECKED ON THE INTERNET AND OTHERS ARE HAVING THE SAME PROBLEM.

Unknown or Other
Filed Aug 23, 201535,000 milesCA

THE DRIVER DOOR AJAR SENSOR TURNS ON WHEN THE DOOR IS SHUT. THE DOOR CAN BE CLOSED MULTIPLE TIMES BUT THE DOOR AJAR SENSOR STILL BELIEVES THE DOOR IS NOT SHUT. THIS CAUSES THE BATTERY TO DRAIN.

Unknown or Other
Filed Aug 21, 201542,000 milesCA

THE DRIVER DOOR SENSOR IS NOT FUNCTIONING PROPERLY. THE DOOR NEVER REGISTERS AS "CLOSED" AND AS SUCH IT INTERMITTENTLY SETS OFF THE CAR ALARM AND DRAINS THE BATTERY WHEN THE CAR IS NOT IN USE.

Unknown or Other
Filed Aug 21, 201550,000 milesIA

THE PASSENGER DOOR AJAR SENSOR REMAINS ON EVEN WHEN THE DOOR IS CLOSED. THIS RESULTS IN THE INTERIOR LIGHTS REMAINING ON AND DRAINING THE BATTERY.

Unknown or Other
Filed Aug 19, 2015MO

THE DOOR AJAR SENSOR CONTINUES TO GO OFF EVEN WHEN THE DOOR IS CLEARLY SHUT. THE PROBLEM HAS GOTTEN WORSE AND NOW WILL COME ON WHEN I AM DRIVING. ALSO, THE SILVER COATING ON MY DRIVER DOOR HANDLE IS PEELING OFF WHICH HAS RESULTING IN ME SLICING MY FINGER ON TWO SEPARATE OCCASIONS.

Power Train
Filed Aug 18, 201554,690 milesFL

THIS PROBLEM HAPPENED A FRIDAY NIGHT WHILE DRIVING HOME ON A DARK ROAD. MY CAR BEGAN TO SHAKE THEN NO LONGER WOULD DRIVER AND THE WRENCH TOOL LIGHT CAME ON. I HAD TO PULL OVER TO THE SIDE OF THE ROAD, PUT THE CAR IN PARK AND TURN THE CAR OFF. AFTER RESTARTING THE CAR, EVERYTHING SEEMED TO WORK FINE, UNTIL IT HAPPENED AGAIN, THIS TIME I NOTICED THAT THE CAR HAD 50 MILES TO GO BEFORE EMPTY.

Latches/Locks/Linkages › Doors › Latch
Filed Aug 17, 201546,000 milesMO

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS ILLUMINATED CONTINUOUSLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED ALTHOUGH THE DOORS WERE NOT OPEN. THE CONTACT STATED THAT THE INTERIOR LIGHTS REMAINED ILLUMINATED OVER NIGHT. AS A RESULT, THE BATTERY DIED. WHILE OPERATING THE VEHICLE, THE DOORS FAILED TO LOCK. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN DIAGNOSED THAT THE FRONT AND REAR DRIVER SIDE DOOR LATCHES FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 46,000.

Unknown or Other
Filed Aug 17, 201541,250 milesIN

DRIVER'S DOOR AJAR WARNING, CAUSING THE AUTOMATIC LOCKS TO MALFUNCTION. ALSO PREVENTS DOME AND COURTESY LIGHTS TO REMAIN ON AND OVERHEAT.

Electrical System
Filed Aug 17, 201565,000 milesNC

THE DRIVER'S SIDE DOOR SENSOR IS NOT WORKING. DOOR SHOWS OPEN, AND THE INTERIOR LIGHTS WON'T TURN OFF. WON'T LOCK DOORS AND SEVERAL OTHER PROBLEMS. FROM ALL THE FEEDBACK I'VE READ, SURE WOULD LIKE TO SEE FORD DO THE RIGHT THING AND ISSUE A RECALL ON THIS PROBLEM. THANKS!

Electrical System
Filed Aug 14, 201545,000 milesNJ

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. ALSO, CAR ALARM WILL ENGAGE WHEN CAR IS PARKED AND LOCKED.

Engine
Filed Aug 13, 201562,000 milesIN

MY THROTTLE BODY HAS GONE OUT ON MY EDGE CAUSING MY CAR TO COMPLETELY STALL OUT IN RUSH HOUR TRAFFIC AND ON THE HIGHWAYS. I HAVE READ FORUMS ABOUT MANY WARRANTY EXTENSIONS THAT FORD PUT ON VEHICLES VERY SIMILAR TO MY OWN BECAUSE OF THIS ISSUE BUT MINE WAS NOT ONE OF THOSE. I'M NOW HAVING TO PAY $800 TO FIX A PROBLEM THAT FORD CREATED!

Exterior Lighting
Filed Aug 13, 2015TX

MY 2011 FORD EDGE INSIDE INTERIOR LIGHT STAYS ON FOR SEVERAL MINUTES EVERY TIME I GET IN THE CAR, I GUESS ITS THE SENSOR ON MY DOOR BUT ITS HAPPENED ON THE BACK HATCH DOOR AS WELL. ON MY DASHBOARD IT TELL ME THAT I HAVE AN OPEN DOOR WHICH ITS COMPLETELY CLOSED BUT LIGHT STAYS ON UNTIL I DRIVE OFF. OR WHEN I GET OUT OF THE CAR AND LOCK THE DOORS THE LIGHT STAYS ON FOR SEVERAL MINUTES, ITS DRAINING MY BATTERY. WHEN ALL OF THIS HAPPENS I CAN NOT EVEN LOCK MY DOORS WHEN I AM DRIVING THE CAR, I NEED TO LOCK MY DOORS FOR SAFETY PURPOSES, MY DOORS ARE ALWAYS UNLOCK BECAUSE OF THIS ISSUE. I HAVE BEEN ON SOME OTHER WEB SITE WHERE OTHER FORD EDGE OWNERS HAVE HAD THIS TYPE OF ISSUES. IT WILL COST ME ROUGHLY $400.00 TO FIX IT WHICH ITS MONEY I DO NOT HAVE. WHY WAS THIS NOT ON THE RECALL LIST. I HAD THIS ISSUE FIXED ONCE BUT THE DEALERSHIP ONLY DID A BAND AID JOB ON IT AND DID NOT COMPLETELY FIX IT WITH NEW PARTS - HELP ME - ALSO THE DEALERSHIP THAT I TOOK MY CAR TO DOES NOT HAVE A LOANER CAR TO USE WHEN A CUSTOMER NEEDS IT IF THEIR CAR IS BEING REPAIRED.

Engine
Filed Aug 12, 201584,000 milesKY

WHILE DRIVING ON INTERSTATE 75 IN KENTUCKY, MY 2011 FORD EDGE LOST POWER, WITH VIOLENT SHUDDERING AND NO ACCELERATION. MANAGED TO MOVE FROM THE MIDDLE LANE TO THE EMERGENCY LANE. SHUT OFF EDGE AND RESTARTED, EVERYTHING RETURNED TO NORMAL. TODAY, AUG, 12 THE EXACT SAME OCCURANCE HAPPENED AGAIN, OTHER THAN SPEED ALL CONDITIONS WERE THE SAME. FORD DEALER SAID IT COULD POSSIBLY BE THE THROTTLE BODY BUT COULD NOT DIAGNOSE UNTIL IT HAPPENS AGAIN AND VEHICLE IS NOT SHUT OFF AND TAKEN DIRECTLY TO THEM. THIS IS AN EXTREMELY UNSAFE INCIDENT TO HAVE HAPPEN ON THE INTERSTATE AT 70 MPH, THIS SHOULD BE A RECALL.

Electrical System
Filed Aug 12, 201537,000 milesNC

THE WARNING ON THE DASHBOARD FOR DRIVER'S DOOR AJAR CONTINUES TO COME ON DESPITE THE DOOR BEING SECURELY SHUT. THIS PREVENTS THE DOORS FROM LOCKING. IN ADDITION, THE INTERIOR LIGHTS ILLUMINATE AT TIMES WHEN VEHICLE IS OFF DUE TO THE DOOR AJAR WARNING, DRAINING THE VEHICLE BATTERY. THIS CAUSES A SECONDARY SAFETY ISSUE OF BEING STRANDED DUE TO BATTERY BEING DRAINED AND CAR UNABLE TO START.

Electrical System
Filed Aug 12, 201561,000 milesMD

THE DRIVERS DOOR AJAR WARNING INDICATOR REMAINS ON AFTER FULLY CLOSING THE DOOR. THIS WILL NOT ALLOW THE CAR DOORS TO LOCK WHILE DRIVING, NOR WILL IT ALLOW FOR THE VEHICLE TO BE LOCKED/ALARMED WHEN PARKED. ON A COUPLE OF OCCASIONS, ATTEMPTS TO LOCK THE VEHICLE HAVE RESULTED IN THE ALARM AND EMERGENCY FLASHERS GOING OFF. THE PROBLEM WAS INTERMITTENT FOR SEVERAL WEEKS, BUT IS NOW CONSTANT. A SAFETY AS WELL AS A SECURITY HAZARD.

Electrical System
Filed Aug 8, 201582,328 milesPA

DOOR AJAR SENSOR - FRONT DRIVER SIDE DOOR AJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED INTERIOR LIGHT STAYS ON ALL NIGHT (DRAINING BATTERY) DOORS DO NOT LOCK WHILE IN VEHICLE CAUSING A SAFETY ISSUE

Unknown or Other
Filed Aug 7, 2015IL

DRIVER DOOR SENSOR NOT WORKING AND THEREFORE ALL DOORS ON CAR WILL NOT LOCK.

Electrical System
Filed Aug 6, 201552,000 milesMA

(SAFETY ISSUE,) MY DOOR LOCKS WON'T LOCK,KEEPS SAYING DOOR AJAR ON PASSENGER DOOR, AFTER NUMEROUS ATTEMPTS TO SHUT THE DOOR, LIGHTS ALSO STAY ON CAUSE THINKS DOOR IS OPEN. DON'T KNOW IF IT'S A RECALL OR JUST A DEFECTED CENSOR. BUT REALLY FEEL IT'S A SAFETY ISSUE!!!!!!! THANK YOU *TR

Electrical System › Instrument Cluster/Panel
Filed Aug 5, 2015NC

2011 FORD EDGE. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD INDICATOR LIGHT FOR DOORS ISSUE. CONSUMER HAS DIFFERENT VEHICLE WITH SAME ISSUE CORRESPONDENCE IN ARTEMIS. *SMD THE CONSUMER STATED THE DOOR INDICATOR LIGHT ON THE DASH REMAINED ON, AFTER THE DOORS WERE CLOSED. *JB

Electrical System
Filed Aug 5, 201551,000 milesIN

REAR DRIVER'S SIDE DOOR LATCH IS DEFECTIVE. DOOR IS SHUT BUT HAS DOOR AJAR ALARM AND DOME LIGHTS STAY ON AND CAR ALARM GOES OFF WHILE PARKED WHEN DOOR IS AJAR. IT CONVENIENTLY WENT OUT RIGHT AFTER 50,000MILES AND WARRANTY WAS UP. FORD SHOULD RECALL THIS AS IT SEEMS TO BE VERY COMMON PROBLEM BUT UNFORTUNATELY A LOT OF PEOPLE DON'T KNOW ABOUT THE PROCEDURE TO FILE A COMPLAINT. THE DEALERSHIP WANTED $100 JUST TO LOOK AT THE CAR AND NOT INCLUDING PARTS AND LABOR. UPDATED 09/18/15*LJ

Electrical System
Filed Aug 5, 201541,000 milesNY

MY VEHICLE DISPLAYED THE DOOR AJAR ALARM AFTER THE DOOR HAD BEEN SHUT SECURELY. THIS OCCURRED INTERMITTENTLY FOR TWO DAYS, AND THEN BEGAN TO OCCUR EVERY TIME I GOT IN THE VEHICLE. A COUPLE DAYS LATER IT WENT BACK TO BEING INTERMITTENT. I WOULD NOT GET THE NOTIFICATION WHEN I FIRST GOT IN THE VEHICLE, BUT THEN THE ALARM WOULD GO OFF WHILE I WAS DRIVING.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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