Page 23 of 37 · complaints 1,101–1,150 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Nov 14, 2015NM

DOOR SENSOR STAYING ON AFTER DRIVER DOOR IS COMPLETELY CLOSED. SINCE SENSOR IS ON LIGHTS STAY ON AND IS DRAINING BATTERY WHEN EXITING VEHICLE. LIGHTS ON DURING NIGHT TIME DRIVING DANGEROUS. HAS BEEN INTERMITTENT FOR THE PAST FEW WEEKS BUT GETTING WORSE. THERE ARE SEVERAL REPORTS ON INTERNET THAT THIS IS ONGOING PROBLEM.

Engine
Filed Nov 13, 201540,000 milesTX

ENGINE STALLS, CHANGES TO LIMP HOME MODE. THIS CAN HAPPEN DURING ACCELERATION OR AT SPEED. THE ERROR WRENCH LIGHTS. THIS HAS RESULTED IN AN UNSAFE DECELERATION IN TRAFFIC. DEALER FINDS NO CODE IN THE SYSTEM. ENGINE WILL RUN FINE AFTER SHUTDOWN AND RESTART. THE INCIDENTS OCCUR ON SURFACE STREETS, INTERSECTIONS, AND AT HIGHWAY SPEED. THE FORD CASE NUMBER IS CASE NUMBER CAS7831451V2Q4H3. NO SATISFACTION FROM FORD AT THIS TIME.

Electrical System
Filed Nov 11, 201530,000 milesCA

CAR REPORTS DRIVERS DOOR IS AJAR. INTERIOR LIGHTS STAY ON WHILE DRIVING AND DOORS CAN NOT BE LOCKED WHILE DRIVING. KEYPAD CAN NOT BE USED TO LOCK CAR. AFTER LOCKING CAR WITH REMOTE, LIGHTS STAY ON FOR AN EXTENDED PERIOD OF TIME LEADING TO FLY BATTERY.

Engine
Filed Nov 10, 2015101,864 milesNJ

VEHICLE FAILED NJ STATE INSPECTION TWICE FOR "NOT READY" CONDITIONS. THERE'S A KNOWN ISSUE RECALL 13E04 - PCM CONFIGURATION ERROR WITH COMPUTER ISSUE DTC P160A REOCCURRING AND OUR VIN IS NOT COVERED UNDER THIS FIRST RECALL ALTHOUGH EVERY ISSUE IS THE SAME AS VIN SPECIFIC RECALLS

Unknown or Other
Filed Nov 7, 2015OH

MY DOOR AJAR SIGN WON'T TURN OFF WHEN I SHUT MY DOOR .I HAVE HAD IT TO FORD TWICE AND THEY WOULDN'T PUT NEW ONE ON THEY JUST CLEANED IT.THERE SHOULD BE A RECALL THEY TOLD ME THIS HAPPENS ALL THE TIME 2010-2014 MODELS

Electrical System
Filed Nov 7, 201559,988 milesMA

I LEFT MY HOUSE IN THE MORNING ON 11/6 AND AFTER A SHORT DRIVE THE "AWD OFF" AND A "LITTLE WRENCH" LIGHT CAME ON AND THE CAR LOST POWER AND JUST STOPPED IN THE MIDDLE OF THE STREET SINCE I WAS TRYING TO GO UP A HILL. THANKFULLY NO ONE WAS BEHIND ME!! IT STARTED TO RUN VERY ROUGH SO I TURNED IT OFF QUICKLY, WAITED A FEW SECONDS AND RESTARTED IT. THE CAR THEN RAN OK AND GOT ME TO WORK AND HOME AGAIN BUT WHEN MY HUSBAND TOOK IT TO RUN AN ERRAND THAT NIGHT, SAME THING HAPPENED TO HIM AND THEN AGAIN THIS MORNING WHEN I WAS BRINGING THE CAR DOWN FOR SERVICE. THIS WAS THREE TIMES IN ONE DAY! WITH NO WARNING THE CAR JUST LOSES POWER AND STOPS. VERY DANGEROUS!! I'M AFRAID TO DRIVE MY CAR NOW AND I DON'T WANT TO BE ON THE HIGHWAY AND HAVE THIS HAPPEN - SOMEONE IS GOING TO GET HURT. THE DEALER CANNOT DUPLICATE THE PROBLEM OR FIND A CODE COMING UP TO REVEAL THE ISSUE.

Engine
Filed Nov 6, 201575,170 milesOH

WHILE DRIVING THE CAR WILL SUDDENLY LOSE POWER ( NOT ACCELERATE ). THE WRENCH LIGHT WILL COME ON. YOU MUST TRY TO SAFELY COAST TO SIDE OF ROAD AND TURN IGNITION OFF AND RESTART. THIS HAPPENS INTERMITTENTLY AND IS VERY DANGEROUS IN HEAVY TRAFFIC AND AT HIGHER SPEEDS. THIS HAS OCCURRED ON INTERSTATE HIGHWAY AND CITY DRIVING. DANGEROUS ALSO WHEN THERE IS NOT ENOUGH ROOM TO PULL OFF ROAD SAFELY. WE HAVE TAKEN CAR TO FORD DEALERSHIP BUT THEY CANNOT FIND PROBLEM. WE HAVE NOTED ON THE INTERNET THAT A LOT OF OTHER FORD EDGE DRIVERS ARE ALSO HAVING THIS ISSUE. I WOULD THINK THAT FORD MOTOR COMPANY WOULD BE AWARE OF THIS PROBLEM. I WOULD HOPE THAT THIS ISSUE WILL BE ADDRESSED BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED. THIS HAS HAPPENED 6 TIMES FROM 11/30/2015. IT ALSO HAPPENED OVER A YEAR AGO 4-5 TIMES AND FORD COULD NOT FIND PROBLEM. THANK YOU *TR

Power Train
Filed Nov 4, 201565,000 milesKY

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE AND THE SERVICE VEHICLE SOON WARNING LIGHT ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000. THE VIN WAS UNAVAILABLE.

Engine
Filed Nov 3, 201539,998 milesTX

WHILE DRIVING ON INTERSTATE THE VEHICLE ALL OF A SUDDEN STALLED. THE ENGINE WAS STILL ON AND RUNNING BUT WHILE DEPRESSING THE ACCELERATOR THERE WAS NO RESPONSE. WAS FORCED TO CAREFULLY PULL OFF TO THE SIDE OF THE ROAD. TURNED THE VEHICLE OFF AND RESTARTED THE VEHICLE. THE VEHICLE STARTED WITH NO PROBLEM. THIS WAS A SCARY SITUATION NO ONE SHOULD HAVE TO GO THROUGH. THE VEHICLE WAS CHECKED OUT BY 2 MECHANICS AND THEY COULD NOT DIAGNOSE A PROBLEM. CHECKED WITH FORD AND WAS NO TOLD THERE WERE NO RECALLS, AFTER I EXPLAINED MY SITUATION. AFTER RESEARCHING THE INTERNET I REALIZED OTHERS WERE HAVING SIMILAR PROBLEMS. THROTTLE BODY HOUSING ISSUES WERE DESCRIBED REPEATEDLY. AT MY EXPENSE HAD THE THROTTLE BODY HOUSING ASSEMBLY REMOVED AND REPLACED. THIS IS A VERY SERIOUS SITUATION THAT NEEDS ADDRESSING BY FORD MOTOR COMPANY. AS A RETIRED HOUSTON FIREFIGHTER I SAW MY SHARE OF HORRIBLE INJURIES AS A RESULT OF MOTOR VEHICLE ACCIDENTS. THE CAR IN QUESTION BELONGS TO MY DAUGHTER AND IT IS HER FIRST. IF ANYTHING WERE TO HAPPEN TO HER MY FAMILY WOULD BE CRUSHED. I AM SEEKING SOME ANSWERS TO WHY FORD HAS NOT DONE SOMETHING ABOUT THIS MAJOR PROBLEM. THIS IS A MAJOR PROBLEM THAT NOT ONLY NEEDS ADDRESSING BUT NEEDS TO BE RESOLVED BEFORE SOMEONE IS AFFECTED IN A TRAGIC WAY.

Electrical System
Filed Nov 3, 2015MN

DRIVER-SIDE DOOR SENSOR DOES NOT DETECT THAT THE DOOR IS CLOSED AND THE "DOOR AJAR" WARNING NEVER TURNS OFF.

Electrical System
Filed Nov 3, 2015MN

THE CAR DOES NOT DETECT THAT THE VEHICLE IS IN PARK AND THE "SHIFT TO PARK" WARNING CONTINUES TO SOUND EVEN THOUGH THE CAR IS ACTUALLY IN PARK.

Unknown or Other
Filed Nov 3, 2015NC

THE DRIVER DOOR AJAR LIGHT KEEPS COMING ON CAUSING THE INTERIOR LIGHT TO STAY ON AND CAR NOT TO LOCK. WEATHER YOU ARE PARKING OR TRYING TO DRIVE AWAY, YOU HAVE TO OPEN AND CLOSE THE DOOR A BUNCH OF TIMES FOR IT TO ACKNOWLEDGE THE DOOR IS SHUT.

Engine
Filed Nov 1, 2015OK

WAS DRIVING DOWN HIGHWAY AND THE POWERTRAIN MALFUNCTION WARNING CAME ON. I WAS UNABLE TO DRIVE THE CAR JUST SHUTDOWN.

Electrical System
Filed Oct 31, 201540,000 milesIL

THE DOOR AJAR WARNING LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SHUT CLOSE. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH MECHANISM WAS DEFECTIVE AND NEEDED TO BE REPLACED. ISSUE LEAD TO DRAINED BATTERY - CAR APPEARS NOT TO HAVE A BATTERY SAFETY FOR DOOR AJAR. LEAD TO UNSAFE CONDITION NOT BEING ABLE TO USE WHEN NEEDED. COULD BE DANGEROUS IF CAR WOULD HAVE BEEN REMOTE OR IN UNSAFE AREA. REPAIRED FOR OVER $400.

Exterior Lighting
Filed Oct 31, 201540,000 milesIL

HEADLIGHTS LOST BRIGHTNESS. REPLACING BULBS DOES NOT FIX THE ISSUE. THERE APPEARS TO BE A HAZY FILM ON THE INSIDE OF THE ROUND LOWER BEAM LENS.

Structure › Body › Door
Filed Oct 30, 201511,000 milesNY

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 45 MPH, THE CONTACT CLOSED THE FRONT DRIVER SIDE DOOR HOWEVER, THE DOOR FAILED TO AUTOMATICALLY LOCK AND THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. THE DOOR AJAR WARNING LIGHT ALSO ILLUMINATED. THE FAILURE RECURRED ON NUMBER OF OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSED OR REPAIR THE VEHICLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 11,000.

Structure › Body › Door
Filed Oct 28, 201532,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT ILLUMINATED ALTHOUGH THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE DOOR LATCH MECHANISM NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000. ...UPDATED 01/20/16 *BF *JS

Seats
Filed Oct 28, 201562,000 milesNC

THE FRONT SEAT IS TIGHT AND HAD A DEALER TO CHECK THAT BUT WHEN U ACCELERATE THE SEAT JUMPS BACKWORDS AND WHEN YOU BRAKE THE SEAT JUMPS FORWARDS. THE SEAT TRACK IS BAD. AFTER READING ONLINE ALOT OF PEOPLE ARE HAVING THIS ISSUE.

Unknown or Other
Filed Oct 28, 201550,000 milesLA

JUST DRIVING DOWN THE ROAD-IT HAS HAPPENED IN CITY DRIVING SLOW AND ON INTERSTATE DRIVING FAST- VEHICLE GOES LIMP AND RED WRENCH LITE COMES ON. IT HAS HAPPENED 3 TIMES IN 2WEEKS. I HAVE TO COAST TO SIDE OF ROAD, PUT CAR IN PARK AND RESTART THEN EVERYTHING IS FINE. YOU NEVER KNOW WHEN IT IS GOING TO HAPPEN. THIS IS VERY DANGEROUS AND SOMEONE IS GONNA GET KILLED! WHEN PUTTING VEHICLE ON THE MACHINE IT WILL NOT READ CODE BECAUSE WRENCH LITE GOES OFF WHEN U KILL AND RESTART IT. THIS SEEMS TO BE HAPPENING ON OTHER FORD AND LINCOLN MODELS FROM WHAT I'M READING ON FORUMS. FORD NEEDS TO RECALL AND FIX THIS PROBLEM ASAP!

Engine
Filed Oct 27, 201561,000 milesKY

MY HUSBAND AND I WERE DRIVING HOME (GOING APPROXIMATELY 40 MPH) WITH OUR 2 YEAR OLD AND ALL OF THE SUDDEN THE CAR LOST POWER. IT DID NOT DIE BUT WOULDN'T GO OVER 5 MPH. THANKFULLY, WE WERE CLOSE TO HOME AND NOT ON A BUSY HIGHWAY. IF WE HAD BEEN ON A BUSY HIGHWAY I DO BELIEVE IT WOULD HAVE CAUSE AN ACCIDENT AND THAT TERRIFIES ME SINCE THIS IS OUR PRIMARY FAMILY VEHICLE. I HAVE READ THAT FORD EXTENDED THE WARRANTY FOR THIS ISSUE BUT WAS NOT MADE TO ISSUE A RECALL. UNFORTUNATELY, FORD INC'S "CUSTOMER SATISFACTION PROGRAM" FOR THIS ISSUE EXPIRED IN JANUARY 2015 SO NOW I WILL BE OUT THE MONEY TO FIX THIS EXTREMELY DANGEROUS ISSUE. FORD MOTOR COMPANY SHOULD BE MADE TO ISSUE A RECALL TO FIX THIS ISSUE BEFORE IT KILLS SOMEONE.

Engine
Filed Oct 23, 201580,000 milesTX

MY CAR WILL CUT OFF RANDOMLY WHILE DRIVING DOWN A CITY STREET AT AROUND 40 MILES PER HOUR. IT HAS ALSO HAPPENED WHILE IN A DRIVE THROUGH WHILE IDLING WITH FOOT ON BRAKE.

Power Train
Filed Oct 23, 201514,600 milesFL

WRENCH WARNING LIGHT, THEN LOST ACCELERATION, CAR STOPPED. DRIVING ON HIGHWAY WHEN THIS OCCURRED.

Engine
Filed Oct 23, 201526,000 milesFL

THIS IS THE SECOND REPORT I HAVE MADE ABOUT THIS ISSUE. THE FIRST WAS ON/ABOUT SET. 26, 2015. WHEN I WAS DRIVING, THE CAR IN MOTION, THE POWER TRAIN MALFUNCTION INDICATOR (A WRENCH) COMES ON, THE CAR LOSES ALL POWER, GOES DOWN TO PERHAPS 2 MILES PER HOUR, AND THEN STOPS. IT FEELS AS THOUGH THE POWER STEERING ALSO GOES OUT. WHEN THE CAR STOPS, IT SHAKES AND JERKS. YOU CANNOT ACCELERATE. I TURN THE MOTOR OFF AND THEN ON, "RESETTING" THE INDICATOR (PER THE FORD DEALERSHIP). AND THE ISSUE STOPS. IT HAS HAPPENED AGAIN TODAY, OCT. 23RD. TWICE (IN THE MORNING AND AGAIN THIS AFTERNOON). I CALLED SAM GALLOWAY FORD IN FORT MYERS, FL AND WAS TOLD TO BRING IT IN ON NOV. 4TH. AGAIN, TODAY IS OCT. 23. I WAS TOLD, BY DANIELLE (SERVICE ADVISOR), THAT "SINCE IT IS NOT HAPPENING ALL THE TIME IT WAS FINE TO WAIT" UNTIL NOV. 4, 2015. I AM AFRAID TO DRIVE THIS CAR THIS IS A SAFETY ISSUE FOR ME, ANYONE I HAVE IN THE CAR, AND OTHER DRIVERS. ARE YOU GOING TO WAIT UNTIL SOMEONE GETS KILLED BECAUSE OF THIS ISSUE? I AM ON BUSY ROADS WHEN THIS HAPPENS. WHY DON'T YOU DO SOMETHING????

Electrical System
Filed Oct 20, 201550,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING LIGHT REMAINED ILLUMINATED EVEN WHEN THE DOOR WAS SECURED. IN ADDITION, THE VEHICLE WOULD NOT LOCK UNTIL AFTER THE THIRD OR FOURTH ATTEMPT. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 50,000. THE VIN WAS NOT AVAILABLE.

Structure › Body
Filed Oct 19, 2015VA

DOOR LATCH & LATCH ISSUE. WHILE DRIVING AND WHILE THE CAR IS PARKED THE DOOR ADJAR SIGNAL STAYS ON WHEN DOOR IS CLOSED; INTERIOR LIGHTS STAYS ON; INABILITY TO LOCK DOORS WHILE IN VEHICLE; AND FAULTY LATCH. THIS STARTED GETTING WORSE AROUND JUNE 2015. I WENT TO THE NEAREST FORD DEALERSHIP TO HAVE IS CHECKED OUT, BUT THEY TOLD ME THAT NOT RECALL WAS MADE ON MY TYPE OF CAR AND THAT THEY WAS AWARE OF THE ISSUES MY MY TYPE OF VECHILE. THEY WERE WILLING TO FIX IT, BUT IT WOULD COST ME $450 -$550 OUT OF POCKET.

Power Train
Filed Oct 17, 201534,000 milesTX

ON A FRIDAY AFTERNOON IN BUSY, FAST MOVING HIGHWAY TRAFFIC, I BEGAN A LANE CHANGE TO TURN RIGHT OFF OF THE HIGHWAY ONTO A NEIGHBORHOOD STREET. MY CAR JOLTED THEN ABRUPTLY LOST ALL ACCELERATION. I DID HAVE ELECTRICAL POWER AND POWER STEERING, BUT NO SPEED. I WAS ABLE TO CREEP ALONG AT SNAIL PACE STAYING TO THE FAR RIGHT. I PUT ON MY FLASHERS, AND FORTUNATELY ALL TRAFFIC BEHIND ME COULD SAFELY MANUEVER AROUND TO PASS ME. I WAS QUITE SCARED BY THE SUDDEN ONSET OF THIS PROBLEM, THE LOSS OF CONTROL AND THE FACT THAT THE INSTRUMENT PANEL ONLY GAVE ME "WRENCH" SYMBOL AND NO INSTRUCTIONS OR DESCRIPTIONS THAT WERE HELPFUL. ONCE I TURNED THE CAR OFF AND TURNED IT ON AGAIN, THE SYMBOL LIGHT WAS GONE AND MY CAR DROVE NORMALLY. AT NO TIME PRIOR TO THIS EVENT DID MY INSTRUMENT PANEL DENOTE ANY ISSUE WITH MY POWER TRAIN. ONCE I HAD THIS FAILURE, I TOOK THE VEHICLE TO MY DEALER, MAXWELL FORD IN AUSTIN, AND THEY INFORMED ME THIS IS AN EVENT THAT THEY HAVE SEEN BEFORE. I AM REPORTING IT TO YOU BECAUSE I FEEL THIS WAS A VERY THREATENING SITUATION. LOSING ALL ABILITY TO ACCELERATE PUT ME AT RISK OF BEING HIT FROM BEHIND. I WAS LUCKY TO BE GOING OFF THE HIGHWAY TO THE RIGHT...A LEFT TURN WOULD HAVE BEEN FATAL IN THIS CIRCUMSTANCE, AS THERE WAS NO WAY TO ACCELERATE AND CLEAR MYSELF FROM ONCOMING TRAFFIC. THIS ISSUE SHOULD BE ADDRESSED BY FORD BEFORE SOMEONE GETS KILLED.

Electrical System
Filed Oct 16, 2015MI

DRIVER DOOR ADJAR STAYS ON, LITES WILL NOT TURN OFF IN CAR AND DOOR LOCK WILL UNLOCK AND NOT WORK WHEN THIS IS ON. IT HAS STARTED DOING THIS AGAIN WHILE GOING DOWN THE ROAD LITE GOES ON DOORS UNLOCK. THIS HAS HAPPEN SINCE WE PURCHASED THE VECHILE HAD IT REPAIRED ONCE.

Structure › Body › Door
Filed Oct 16, 201577,517 milesMS

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE FRONT DRIVER SIDE DOOR OPEN WARNING LIGHT REPEATEDLY ILLUMINATED. IN ADDITION, THE CONTACT STATED THAT ALL FOUR DOORS FAILED TO LOCK WHEN THE VEHICLE WAS BEING OPERATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,517.

Electrical System
Filed Oct 10, 201543,000 milesKS

DOOR AJAR LIGHT COMES ON AND STAYS ON AND INTERIOR LIGHTS WILL NOT GOT OUT AND AT NIGHT TIME THIS IS A REAL HAZARD FROM BEING BLINDED FROM THE LIGHTS AND YOU CAN'T TURN THEM OFF, ALSO THE DOOR LOCKS WILL NOT SET BECAUSE OF THIS SWITCH AND OTHER SAFETY HAZARD. IT HAPPEN ABOUT 1 MONTH AGO AND HAS BEEN A ONGOING PROBLEM.

Structure › Body
Filed Oct 7, 201547,500 milesFL

DRIVER DOOR AJAR ALARM IS ACTIVATED EVEN THOUGH DOOR IS CLOSED. THIS WON'T ALLOW THE DOORS TO LOCK AUTOMATICALY WHILE THE CAR IS IN MOTION. NOT COVERED UNDER WARRANTY

Structure › Body
Filed Oct 7, 2015PA

THE DRIVER SIDE DOOR DOES NOT CLOSE PROPERLY, SENSOR LIGHT READS DOOR AJAR AND WILL NOT ALLOW DOOR TO BE LOCKED. I HAVE TO SLAM THE DOOR A DOZEN TIMES FOR IT TO CATCH EVERY TIME I ENTER. LIGHTS IN CAR STAY ON AS A RESULT DRAINING MY BATTERY. SAFETY HAZARD AS I AM UNABLE TO LOCK MY DOORS. EXTREMELY FRUSTRATING & DANGEROUS AS I TRAVEL ALONE QUITE FREQUENTLY. I AM ASSUMING THIS IS THE SENSOR IN THE DOOR THAT IS MALFUNCTIONING. THIS NEEDS TO BE RECALLED SO THE PART CAN BE REPLACED & PROBLEM CAN BE CORRECTED.

Electrical System
Filed Oct 7, 201565,000 milesIL

DRIVER DOOR AJAR LIGHT WARNING REMAINS ON AFTER DOOR IS CLOSED. DOME LIGHTS REMAIN ON FOR 5 MINUTES OR LONGER AND CREATES A VISIBILITY ISSUE WHEN DRIVING AT NIGHT. THE DOORS DO NOT AUTOMATICALLY LOCK WHEN VEHICLE IS IN MOTION. PASSENGER DOOR WHEN OPENED AND CLOSED ALSO KEEPS DOME LIGHTS ON FOR EXTENDED PERIOD OF TIME.

Electrical System
Filed Oct 7, 201530,000 milesCA

SUMMARY: WHILE GETTING IN MY CAR I REALIZED AFTER I SHUT THE DOOR AT STILL SAYS DOOR AJAR ON DASH. THIS IS GETTING WORSE BECUSE IS NOT ALLOW YOU TO LOCK DOORS WHEN YOU ARE DRIVING. HOW IS POSSIBLE THAT THIS KEEP CONTINUE IN THE LATEST MODELS ALSO, WHAT KIND OF ENGINEERS HAVE FORD THAT THEY CAN NOT FIX THIS SMALL ISSUE THAT CAN CAUSE BIG PROBLEMS IN A CASE OF AN ACCCIDENT.

Structure › Body › Door
Filed Oct 7, 201565,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER DOOR INDEPENDENTLY REGISTERED AS OPEN WHEN IT WAS NOT. AS A RESULT, THE EXTERIOR LIGHTING REMAINED ILLUMINATED WHILE DRIVING AT ANY SPEED. THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER TO GET DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000. UPDATE 01/13/16 MA

Engine
Filed Oct 5, 201551,000 milesTN

WHILE DRIVING THE ENGINE STALLS, RUNNING ONLY IN A ROUGH IDLE. THE AWD OFF WARNING LIGHT COMES ON ALONG WITH A WARNING LIGHT SHOWING A WRENCH ICON. THE VEHICLE WILL ONLY MOVE 1 - 2 MILES PER HOUR, WHICH IS VERY DANGEROUS IN TRAFFIC OR AT AN INTERSECTION! THIS HAPPENS AT DIFFERENT SPEEDS IN CITY DRIVING (I FEEL IT IS TOO DANGEROUS TO DRIVE AT FAST HIGHWAY SPEEDS AND NO LONGER FEEL SAFE IN THIS VEHICLE!) I UNDERSTAND OTHER FORD VEHICLES HAVING THIS SAME PROBLEM ARE NAMED IN A CUSTOMER SATISFACTION PROGRAM, AND THE PROBLEM IS A FAULTY THROTTLE BODY THAT IS REPLACED.

Electrical System
Filed Oct 5, 201555,612 milesMT

DOOR AJAR WARNING LIGHT ON. INTERIOR LIGHTS DO NOT TURN OFF UNTIL ABOUT 20 MILES PER HOUR. DOORS WILL NOT LOCK IF YOU LOCK THE DOORS THEY WILL JUST UNLOCK EVEN WHILE DRIVING.. THIS IS A REAL SAFETY CONCERN.

Power Train
Filed Oct 5, 201583,000 milesSC

I WAS DRIVING AT 35 MPH WHEN MY CAR JERKED AND LOST ALL POWER. I HAD TO COAST OFF THE ROAD WITHOUT ANY STEERING CAPABILITY. A WRENCH SYMBOL APPEARED INDICATING A PROBLEM WITH THE AWD OR POWER TRAIN. I HAD THE CAR TOWED TO MY MECHANIC WHO COULD NOT FIND A PROBLEM AND MY CAR STORED NO CODES FOR DIAGNOSTICS.

Electrical System
Filed Oct 5, 201550,000 milesOH

DRIVERS DOOR AJAR ALARM IS ACTIVE EVEN THOUGH THE DOOR IS CLOSED, THIS WILL NOT ALLOW THE DOORS TO BE LOCKED WHILE THE CAR IS I MOTION. THIS IS THE SECOND TIME THIS PROBLEM HAS OCCURRED WITHIN THE LAST 2 YEARS. THE REPAIR REQUIRES THAT THE DOOR LOCK MECHANISM BE REPLACED...FORD NEEDS TO DETERMINE WHY THIS LOCK UNIT KEEPS FAILING!

Engine
Filed Oct 2, 201541,000 milesIL

LAST WEEK, WHILE MY WIFE WAS DRIVING OUR 2011 FORD EDGE SPORT WITH 41,000 MILES AT 65MPH ON A BUSY CHICAGO HIGHWAY, THE MESSAGE CENTER PINGED, "AWD OFF" MESSAGE APPEARED, THEN A PICTURE OF A WRENCH APPEARED. THE CAR THEN LOST ALL POWER, INCLUDING STEERING. LUCKILY, SHE WAS ABLE TO COAST TO THE SHOULDER WITHOUT CAUSING A MAJOR ACCIDENT AND TURN THE CAR OFF. AFTER A COUPLE OF MINUTES, SHE STARTED THE CAR AND ALL APPEARED FINE. NOT BEING SURE OF WHAT JUST HAPPENED, WE TOOK THE CAR TO THE FORD DEALERSHIP FOR INSPECTION. $200.00 LATER, THEY TOLD US THAT A BRAKE PEDAL CONNECTOR WAS LOOSE AND THAT WAS MOST LIKELY THE CAUSE. A WEEK LATER THE EXACT SAME THING HAPPENED, AGAIN WHILE SHE WAS TRAVELING ON A BUSY CHICAGO AREA HIGHWAY AT 65MPH. AFTER PULLING OVER, TURNING THE CAR OFF, AND CALMING HERSELF DOWN, SHE STARTED DRIVING TO GET OFF OF THE HIGHWAY. AFTER ABOUT 10 MINUTES IT HAPPENED AGAIN. THIS TIME SHE PULLED OVER AND CALLED ME. I MET HER AND I DROVE THE CAR TO THE FORD DEALERSHIP. WHILE I WAS DRIVING, IT HAPPENED THREE MORE TIMES. HOWEVER, I NOTICED THAT IT APPEARED THAT IF I KEPT THE CAR UNDER 40MPH, IT WOULD RUN WITHOUT RECURRENCE. WHEN I ARRIVED AT THE FORD DEALERSHIP, THEY WERE ABLE TO READ THE COMPUTER CODE. THIS TIME THEY TOLD ME IT WAS CODE P2111 AND THAT THE THROTTLE BODY ACTUATOR CONTROL WAS STUCK OPEN AND THAT THE THROTTLE BODY AND MOTOR ASSEMBLY NEEDED TO BE REPLACED. $800.00 LATER, THE REPAIRS WERE COMPLETED. THE EVENING WE DROPPED THE CAR OFF AT THE DEALERSHIP, WHILE

Fuel/Propulsion System
Filed Oct 2, 201553,500 milesTN

VEHICLE COMPLETELY LOST POWER WHILE DRIVING 45 MPH ON BUSY 4 LANE ROAD WITH NO SHOULDER. YELLOW WRENCH LIT UP ON DASH AND CAR COMPLETELY AND IMMEDIATELY SHUT DOWN LEAVING ME WITHOUT THE ABILITY TO STEER AND SAFELY REMOVE THE VEHICLE OFF OF THE ROAD (I WAS ALMOST REAR-ENDED AND A CAR HAD TO SWERVE TO KEEP FROM HITTING ME). THIS HAPPENED TWICE IN 8 HOURS. CAR HAS BEEN MAINTAINED, HAD FUEL, NEW BATTERY, ETC. WITH NO OTHER WARNINGS OR INDICATORS. THIS ISSUE IS VERY DANGEROUS!

Exterior Lighting
Filed Oct 2, 201540,000 milesOK

2011 FORD EDGE PURCHASED NEW. THE DOOR AJAR INDICATOR COMES ON WHEN THE DOOR IS CLOSED. THE INTERIOR LIGHTS STAY ON AND WILL NOT GO OFF WHEN THE DOOR IS CLOSED. I HAVE SPRAYED BRAKE CLEANING SOLUTION AND ALSO WD-40. THIS HELPS FOR A DAY OR TWO. THE PROBLEM HAS BEEN REPORTED TO MY FORD DEALER AND NOTHING IS DONE. THE DOORS WILL NOT LOCK WHEN THE DOOR AJAR INDICATOR LIGHT IS ON, AND I WORRY ABOUT MY FAMILIES SAFETY. VERY FRUSTRATING , SINCE I READ ONLINE ABOUT THIS BEING A COMMON PROBLEM WITH FORDS AND THE FORD DEALER IS IGNORING MY CONCERNS. IT SEEMS THAT PROFIT IS MORE IMPORTANT THAN THE SAFETY OF FORD CUSTOMERS. VERY, VERY UPSET WITH APATHY OF FORD.

Electrical System
Filed Oct 1, 201510,600 milesTX

PASSENGER DOOR AJAR ALERT IS ON CONSTANT DELAY. THE DOOR IS CLOSED BUT THE SENSOR WILL NOT GO OFF. THIS LEAVES THE OVERHEAD LIGHTS ON WHICH CREATE A VISIBILITY ISSUE AT NIGHT. THIS ALERT ALSO PREVENTS THE DOORS FROM LOCKING. ONCE THE VEHICLE IS TURNED OFF THE COMPUTER AND LIGHTS STAY ON FOR ANOTHER 10 MINUTES BEFORE TURNING OFF WHICH ALSO DRAINS THE BATTERY.

Electrical System
Filed Oct 1, 2015105,000 milesCA

THE DRIVER SIDE DOOR AJAR WILL NOT GO AWAY. THE SENSOR SEEMS TO BE BROKEN FOR THIS AND THROUGH MY RESEARCH IS A VERY COMMON PROBLEM. THIS CAUSE THE DOME LIGHTS TO STAY ON, HINDERING VISIBILITY WHILE DRIVING AT NIGHT. FURTHER, THE LIGHTS BOTH INSIDE/OUTSIDE AS WELL AS THE CONSOLE STAY ON FOR 10 MINUTES IF DOOR IS CLOSED AND LOCKED. THIS IN TURN DRAINS THE BATTERY SOMETIMES REQUIRING A BOOST.

Power Train
Filed Sep 30, 201550,980 milesOH

WHEN DRIVING THE CAR, IT JUST PERIODICALLY LOST ACCELERATION ABILITY. I WAS DRIVING ABOUT 35-40 MPH WHEN IT HAPPENED THE FIRST TIME. I THEN COASTED INTO A PARKING LOT OFF THE ROAD AND SHUT OFF THE CAR FOR A FEW MINUTES. AT THAT TIME THE WRENCH SYMBOL CAME ON THE DISPLAY REFERRING ME TO MY MANUAL FOR FURTHER INFORMATION, WHICH TOLD ME THAT IT WAS A POWERTRAIN PROBLEM AND TO CONTACT A DEALER FOR SERVICE. IT THEN STARTED FINE AND I WAS ABLE TO DRIVE IT FOR SOME TIME. THE NEXT DAY THE SAME THING HAPPENED. I THEN HAD A FEW DAYS OF NORMAL DRIVING, AND THEN IT HAPPENED AGAIN BUT THIS TIME IT SEEMED TO JUST DECELERATE MORE RAPIDLY (UNABLE TO COAST TO A STOP), IT JUST STOPPED BUT WAS STILL RUNNING. I THEN SHUT IT OFF AND THEN STARTED IT BACK UP AND DROVE IT HOME WHERE I LEFT IT UNTIL BEING ABLE TO GET INTO A SHOP FOR SERVICE WHICH WAS A WEEK LATER. AT THE TIME OF THIS PROBLEM, THE POWERTRAIN WARRANTY WAS AVAILABLE UNTIL JUNE, 2016 OR 60,000 MILES. AT THIS TIME THE CAR HAD APPROXIMATELY 51,700 MILES ON IT. ULTIMATELY THE PROBLEM WAS DIAGNOSED AS A BAD THROTTLE BODY WHICH WAS NOT COVERED UNDER THE POWERTRAIN WARRANTY AND THE COST OF REPAIR WAS $548.14 AT A LOCAL FORD DEALERSHIP. THIS APPEARS TO BE THE SAME PROBLEM THAT THE 2011 FORD ESCAPES HAD FOR WHICH THE WARRANTY WAS EXTENDED.

Electrical System
Filed Sep 27, 201598,000 milesMI

THE DOOR AJAR SENSOR DOES NOT REGISTER THAT THE DOOR IS CLOSED.

Engine
Filed Sep 26, 201550,445 milesNC

DRIVING ON I-40 IN ASHEVILLE NC AT 65 MPH WHEN ENGINE LIGHT WITH WRENCH CAME ON -NO POWER ABLE TO GET OFF RD-WAITED 5 MIN RESTARTED CAR OK -ANOTHER 5 MILES SAME THING WRENCH LIGHT ON CAR NO POWER-ABLE TO RESTART-DOES 2 MORE TIMES BEFORE GETTING HOME-CHECK ENGINE LIGHT ON-HOPE FORD CAN HELP

Power Train
Filed Sep 26, 201525,800 milesFL

I WAS DRIVING, AT 40 MILES PER HOUR, ON A CITY STREET. THE YELLOW/GOLD INDICATOR (A WRENCH) APPEARED. THE CAR IMMEDIATELY LOST POWER, GOING FROM 40 TO 20 MILES PER HOUR. THIS HAPPENED IN LESS THAN ONE MINUTE. I PULLED ON TO A SIDE STREET, TURNED OFF THE ENGINE, AND CHECKED TO OWNER'S MANUAL. IT SAID :POWER TRAIN MALFUNCTION". THE INSTRUCTIONS SAID TO STOP DRIVING AND CALL ROADSIDE ASSISTANCE. I DID THIS. I CALLED FORD ROADSIDE ASSISTANCE AND THEN CALLED THE DEALERSHIP. I WANTED TO KNOW IF IT WAS SAFE TO TURN ON THE CAR'S AIR CONDITIONING. I WAS TOLD, "YES" THIS IS SAFE. THE TOW ARRIVED 65 MINUTES LATER AND TOOK THE CAR DIRECTLY TO THE DEALERSHIP. AFTER THREE DAYS OF GOING OVER THE CAR, DRIVING IT, CONTACTING FORD, THE (FORD) DEALERSHIP COULD NOT FIND THE PROBLEM. I WAS TOLD TO DRIVE THE CAR AND IF THIS HAPPENED AGAIN, TO BRING THE CAR DIRECTLY TO THE DEALERSHIP, AND DO NOT TURN OFF THE ENGINE. HOW AM I TO DRIVE THE CAR WHEN THE CAR IS IN THIS CONDITION? HOW CAN I DRIVE ON A CITY HIGHWAY OR AN INTERSTATE, WHERE THE SPEED IS HIGH AND HAVE THIS HAPPEN AGAIN? HOW CAN I SAFELY DRIVE MY GRANDCHILDREN IN THIS CAR? I CALLED FORD, BUT OF COURSE THEY DIDN'T KNOW ANYTHING. I WANT THE CEO MARK FIELDS AND THE EXECUTIVE CHAIRMAN, WILLIAM CLAY FORD, JR. TO TELL ME: 1. WOULD YOU FEEL SAFE IN THIS CAR; 2. HOW CAN YOU EMPLOYEE SO MANY ENGINEERS (PRODUCT DEVELOPMENT, ETC.) AND NOT HAVE SOLVED THIS PROBLEM?

Electrical System
Filed Sep 25, 201545,000 milesKS

THE LEFT REAR DOOR AJAR LIGHT COMES ON AND DOES NOT GO OFF EVEN WHEN THE DOOR IS SHUT. ALSO, THE INTERIOR LIGHTS STAY ON FOR UP TO AN HOUR AFTER PARKING THE CAR, AND FOR 3-5 MINUTES AFTER STARTING THE CAR. THIS IS EXTREMELY DANGEROUS WHEN DRIVING AT NIGHT. IT HAS ALSO KILLED A BATTERY ALREADY.

Electrical System
Filed Sep 23, 201555,000 milesUT

THE DOOR SENSOR THAT REGISTERS THE DRIVER DOOR BEING OPEN OR SHUT HAS MALFUNCTIONED. CAUSING IT TO CONSTANTLY STATE THE DOOR IS AJAR WHEN IT IS CLOSED. VERY COMMON PROBLEM IT SEEMS FROM MANY COMPLAINTS FROM OTHER FORD EDGE OWNERS. IT WOULD BE GREAT IF FORD COULD STEP UP AND RECALL THIS PROBLEM, SINCE ITS STRETCHING TO THE LINCOLN BRAND TOO. ITS VERY UNSAFE FOR THESE REASONS, IT CAUSES THE CABIN LIGHT TO STAY ON LONGER WHICH CAN CAUSE PROBLEMS SEEING AT NIGHT TIL IT FINALLY DIMS, IT ALSO DRAINS THE BATTERY. BEING A SINGLE MOM, I DONT WANT TO BE STRANDED SOMEWHERE WITH MY CHILD WITH A DEAD BATTERY DUE TO THIS PROBLEM. THAT BEING SAID, NOT BEING ABLE TO LOCK DOORS IS A MAJOR SAFETY ISSUE. I WOULD LIKE TO KNOW MY FAMILY IS SAFE WHILE DRIVING DOWN THE ROAD. PLEASE FIX THIS PROBLEM.

Vehicle Speed Control
Filed Sep 22, 201528,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 35-40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE CONTACT STATED THAT THE FAILURE OCCURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 28,000.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →