Page 22 of 37 · complaints 1,051–1,100 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Engine
Filed Feb 4, 201660,000 milesFL

TWICE WHILE DRIVING THE VEHICLE OVER 50 MPH, ON A MAIN ROAD, IT LOST POWER AND THE WRENCH LIGHT TURNED ON. THE VEHICLE COASTED TO A STOP AND AFTER A FEW MINUTES WAS ABLE TO BE RESTARTED.

Electrical System
Filed Feb 4, 201628,000 milesKS

DRIVERS DOOR AJAR LIGHT STAYS ON. THE DOOR IS CLOSED. IT WON'T LOCK THE DOORS WHEN YOU ARE DRIVING. AT NIGHT THIS IS A PAIN SINCE THE DOME LIGHTS STAY ON FOR AWHILE. TRIED WD40 AND NOTHING. FORD NEEDS TO ADDRESS THIS SINCE THERE ARE MANY MANY COMPLAINTS ABOUT THIS.

Electrical System
Filed Feb 4, 2016119,000 milesNC

THE ENGINE DIED, AS I WAS DRIVING THE CAR DOWN THE INTERSTATE. THE STEERING WHEEL LOCKED AS I TRIED TO EXIT AND MY CAR DRIFTED INTO ONCOMING TRAFFIC. FORTUNATELY THERE WAS NO ACCIDENT BUT WHEN I WAS FINALLY ABLE TO GET THE CAR TO THE SIDE OF THE ROAD IT WAS SEVERELY SMOKING AND I HAD TO GET MYSELF AND MY DAUGHTER OUT OF THE CAR IMMEDIATELY. ALSO, THE HEAD GASKETS AND RADIATOR BLEW AND NOW THERE IS A MAJOR ELECTRICAL PROBLEM WITH THE CAR THE SERVICE DEPARTMENT COULD NOT DIAGNOSE AFTER 5 HOURS OF INVESTIGATING.

Electrical System
Filed Feb 2, 20166,400 milesVA

SWITCH ON SHIFTER THAT TELLS THE COMPUTER WHETHER THE CAR IS IN PARK OR RUNNING MALFUNCTIONED. COMPONENT REQUIRES REPLACEMENT OF THE ENTIRE SHIFTER AND HAS THE ABILITY TO CAUSE THE VEHICLE NOT TO START SINCE IT NEVER REGISTERS THAT IT IS IN PART WHEN STOPPED. BACKUP CAMERA LINKAGE FAILURE RENDERING THE BACK CAMERA INOPERATIVE. THE VEHICLE WAS STATIONARY BUT PROBLEM WITH SHIFTER SWITCH REPORTING THE CAR NOT IN PARK COULD RESULT IN THE CAR NOT CUTTING OFF OR STOPPING WHEN RUNNING. TO FIX THESE MALFUNCTIONS AND FAILURES COST OVER $900 DOLLARS. THESE ARE ENGINEERING DEFECTS NOT OWNER RELATED.

Electrical System
Filed Feb 1, 2016AL

REAR HATCH AJAR ALARM GOES OFF CONSTANTLY DURING WARMER WEATHER. THIS CAUSES DOME LIGHT TO GO OFF AND ALSO UNLOCKS DOORS. IT DOES THIS WHILE IN MOTION. COLDER WEATHER THIS PROBLEM GOES AWAY SEEMS LIKE

Electrical System
Filed Jan 31, 2016ND

THE DRIVERS SIDE DOOR WILL OFTEN REPORT THAT IT HAS BEEN LEFT AJAR WHEN IT REALLY HASN'T. THIS CAUSES THE DOME LIGHT TO STAY ON AT NIGHT WHILE DRIVING FOR A TIME WHICH IS DISTRACTING. IT ALSO HIDES THE FACT WHEN THE DOOR ACTUALLY IS AJAR BECAUSE YOU ASSUME THE SENSOR IS JUST ACTING UP.

Structure › Body
Filed Jan 30, 201644,000 milesKS

DRIVER DOOR AJAR ALERT REMAINS ON ALL THE TIME, EVEN THOUGH THE DOOR IS SHUT AND LATCHED AND PREVENTS THE DOORS FROM LOCKING WITH THE AUTOMATIC LOCK BUTTONS AND KEYLESS ENTRY PAD.

Structure › Body › Door
Filed Jan 29, 201618,000 milesFL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE PARKED, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHILE THE FRONT DRIVER DOOR WAS PROPERLY CLOSED. IN ADDITION, THE FRONT AND REARS DOORS LOCKED AND UNLOCK INDEPENDENTLY. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE DOOR AJAR SWITCH HAD FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000. *TR

Structure › Body
Filed Jan 27, 201677,000 milesKY

DOOR AJAR SENSOR STAYS ON FOR DRIVER'S DOOR, INTERIOR LIGHTS WON'T GO OFF AND CREATES A NIGHT DRIVING HAZARD, LOCKS WON'T LOCK WHILE IN THE CAR AND THIS IS ALL BECAUSE OF A FAULTY LATCH. FORD IS AWARE OF THE PROBLEM AND EVEN HAS A BULLETIN OUT ABOUT IN WHICH I FOUND IN THE ALL DATA SYSTEM BUT WON'T DO ANYTHING ABOUT IT. LABOR ALONE TO FIX THE PROBLEM WAS QUOTED TO ME AS $300 FROM MY LOCAL DEALERSHIP.

Structure › Body › Door
Filed Jan 25, 201637,000 milesIN

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE FRONT DRIVER SIDE DOOR SENSOR DISPLAYED A FALSE READING AND INDICATED THAT THE DOOR WAS UNLOCKED WHEN IT WAS ACTUALLY LOCKED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER AND REPAIRED. THREE MONTHS LATER, THE FAILURE RECURRED. THE CONTACT MENTIONED THAT IT WAS THE REAR DRIVER SIDE DOOR THAT TRIGGERED THE FALSE READING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 37,000. UPDATED 05/18/16*LJ THE CONSUMER STATED THE DRIVER'S DOOR AND THE PASSENGER'S DOOR BOTH FAILED. UPDATED 12/13/2017*JS

Latches/Locks/Linkages › Doors › Latch
Filed Jan 21, 201659,000 milesRI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR SENSOR REMAINED ILLUMINATED CAUSING THE VEHICLE DOORS NOT TO BE ABLE TO LOCK AND THE INTERIOR LIGHTS ILLUMINATED ON AND OFF, DRAINING THE BATTERY. IT WAS DIAGNOSED THAT THE SENSOR AND THE DOOR LATCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 59,000. THE VIN WAS NOT AVAILABLE.

Electrical System
Filed Jan 20, 201675,000 milesAL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOWN HEADLIGHTS ILLUMINATED RANDOMLY AND FAILED TO DIM. IN ADDITION, THE DOOR AJAR SIGNAL LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED AND REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

Structure › Body
Filed Jan 20, 201673,000 milesMI

AT APPROXIMATELY 73,000 MILES THE 'DOOR AJAR' WARNING LIGHT BEGAN COMING ON OCCASIONALLY EVEN THOUGH THE DOOR WAS SECURELY CLOSED. REOPENING THE DOOR AND SLAMMING IT SEEMED TO OVERCOME THE PROBLEM, BUT IT BECAME MORE FREQUENT. WHEN THIS HAPPENS, THE AUTO DOOR LOCKS DO NOT ENGAGE ONCE THE VEHICLE IS MOVING. THE DOME LIGHTS WOULD ALSO STAY ON AFTER EXITING THE VEHICLE. THERE IS A LIMIT SWITCH INTERNAL TO THE DOOR LATCH ASSEMBLY THAT SENSES THE DOOR LATCH POSITION AND TRIGGERS THE WARNING LIGHT. THIS COMPONENT CAN ONLY BE REPLACED BY REPLACING THE ENTIRE DOOR LATCH MODULE. THE REPAIR COST BY A DEALER IS PROHIBITIVELY EXPENSIVE FOR MANY PEOPLE ($500+). THOSE WHO CHOOSE NOT TO REPAIR IT WILL NOT BE ALERTED IF THEIR DOOR IS NOT LATCHED AS THE WARNING LIGHT WILL BE ON ALL THE TIME.

Unknown or Other
Filed Jan 18, 2016WI

DRIVER DOOR AJAR LIGHT STAYS ON! HAD IT TO THE DEALERSHIP TO BE CLEANED. COST $200.00, LESS THAN 6 MONTHS LATER SAME PROBLEM. SAFETY ISSUES BECAUSE OF THIS; DOME LIGHTS STAY ON UNTIL A CERTAIN SPEED IS REACHED, DOORS DO NOT STAY LOCKED WHILE IN MOTION. MANY OF THESE SUVS HAVE THIS PROBLEM. VERY MUCH A SAFETY ISSUE. FORD NEEDS TO STEP UP AND BE RESPONSIBLE FOR ADDRESSING THIS SAFETY CONCERN!

Structure › Body
Filed Jan 18, 201640,000 milesID

THE DRIVER SIDE DOOR IS ALWAYS AJAR. THE DRIVER AJAR LIGHT STAYS ON AT ALL TIMES. THIS CAUSES THE DOME LIGHTS TO STAY ON AT ALL TIMES AND RUN THE BATTER DEAD. USELESS TO PURCHASE ANEW BATTERY! ALSO, THIS CAUSES THE SECURITY SYSTEM TO NOT WORK AND I HAVE TRIED THE WD 40 THING AND ANYTHING ELSE THAT HAS BEEN SUGGESTED TO ME AND NOTHING WORKS. BATTERY IS ALWAYS DEAD AND RECHARGING AND JUMPING ALL THE TIME. THIS HAS BEEN GOING ON FOR SEVERAL MONTHS NOW.

Fuel/Propulsion System
Filed Jan 16, 201656,000 milesNJ

CAR LOOSES POWER WITH NO WARNING,ACCELORATOR DOES NOTHING.HAVE TO TURN CAR OFF AND RESTART.THIS IS A SERIOUS SAFETY PROBLEM,I WAS NEARLY T BONED BY A SEMI CROSSING A MAIN ROAD WHEN I HAD NO POWER AND STALLED IN MIDDLE OF HIGHWAY,IF NOT FOR GREAT REACTION OF SEMI DRIVER IWOULD HAVE BEEN HIT BROADSIDE AT 50 MPH.THIS HAS TO QUALIFY AS A SAFETY RECALL IF EVER THERE WAS A NEED FOR ONE.

Electrical System
Filed Jan 12, 201629,800 milesNY

THE DOOR SENSOR IS CONSTANTLY INDICATING THE DOOR IS OPEN EVEN WHEN CLOSED AND SEALED TIGHT. THE INSIDE DOME LIGHTS REMAIN ON BECAUSE OF THIS AND YOU CANNOT SEE THROUGH YOU REAR VIEW MIRROR ESPECIALLY DURING NIGHT DRIVING. IN ADDITION THE LIGHT REMAINS ON EVEN WHEN THE CAR IS PARKED AND YOU HAVE LEFT CAR. THIS ATTACKS THE POSSIBILITY OF A BURGLARY. ALSO WHILE DRIVING THE DOME LIGHT REMAINS ON BECAUSE OF THE DEFECTIVE DOOR SENSOR AND THE DRIVER IS CONSTANTLY SLAMMING THE DOOR TO GET THE SENSOR TO SHUT OFF.

Engine
Filed Jan 12, 201668,000 milesWI

(ON MULTIPLE OCCASIONS )MY 2011 FORD EDGE UPON ACCLERATION THE VEHICLE LOSES THE ABILTIY TO ACCLERATE - SHUDDERS AND THE CHECK ENGINE FLASHES OR STAYS ON. SUPPOSEDLY COULD NOT FIND THE "CODE" THAT CAUSED IT. I HAVE HAD THE VEHICLE INTO 2 DIFFERENT DEALER SHIPS - ONE REPLACED THE TRANSFER CASE, THE OTHER THE CATALYTIC CONVERTER AND IGNITION COILS- TO THE COST OF OVER 600.00 ON A USED CERTIFIED VEHICLE. LESS THAN A FEW DAYS LATER SAME ISSUE - BACK TO DEALER SAID IT WAS A LOOSE WIRE. I NOW DRIVE THE VEHICLE VERY TENTATIVELY AND HOPE I DON'T HAVE TO ACCELERATE QUICKLY.THE VEHICLE PERSISTS IN THE ABILITY TO NOT ACCLERATE QUICKLY ( USUALLY AT 55 MPH OR HIGHER )WITHOUT THE ENGINE LIGHT FLASHING OR STAYING ON. IT ALSO SEEMS TO HAPPEN MOST FREQUENTLY ON QUICK ACCLERATION --ON RAMP OR GETTING UP TO FREEWAY SPEED . IT IS VERY DANGEROUS AS THIS USUALLY HAPPENS GETTING ON OR OFF THE FREEWAY OR STAYING UP WITH TRAFFIC, ONCE THE LIGHT GOES ON THE VEHICLE SHUDDERS AND WILL NOT ACCELERATE TODAY IT WILL BE 3 MONTHS FIRST VISIT WAS OCT 29 MILEAGE WAS 68000 AND HAS HAPPENED UP TO TODAY MULTIPLE TIMES AND MILEAGE IS NOW 74000 THE CHECK ENGINE LIGHT IS ON AGAIN BACK TO FORD DEALER AGAIN TOMORROW.

Electrical System
Filed Jan 5, 201632,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 10 MPH, THE INTERIOR DOME LIGHT REMAINED ILLUMINATED. IN ADDITION, THE VEHICLE FAILED TO LOCK AND UNLOCK ELECTRONICALLY AND THE DOOR AJAR ERROR MESSAGE DISPLAYED. THE VEHICLE WAS TAKEN TO A DEALER BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 32,000.

Service Brakes
Filed Jan 5, 201648,000 milesTN

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH, THE BRAKE PEDAL WAS DEPRESSED AND FAILED TO RESPOND WITHOUT WARNING. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE POWER BOOSTER NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 48,000.

Electrical System
Filed Jan 3, 2016GA

ON MY 2011 FORD EDGE LIMITED I AM HAVING ISSUES WITH THE DOOR AJAR, LIKE MANY OTHER PEOPLE APPARENTLY. I SOMETIMES HAVE TO OPEN AND SHUT MY DOOR 20 TIMES UNTIL MY INTERIOR LIGHTS TURN OFF SO IT DOESN'T DRAIN MY BATTERY EVEN MORE. THE LOCKS WILL NOT ENGAGE WHEN MY DOOR IS 'OPEN' AND THE DOOR AJAR ALERT WILL STAY ON. THIS ISSUE IS GETTING WORSE EVERY TIME I OPEN THE DOOR AND IS A SAFETY ISSUE. PLEASE RECALL AND FIX.

Electrical System
Filed Jan 3, 2016KY

MY DOOR AJAR LIGHT IS CONSTANTLY ON FOR THE BACK DRIVERS SIDE DOOR. IT CAUSES MY DOORS NOT TO LOCK AND MY LIGHTS STAY ON. IT HAS ALREADY RAN MY BATTERY DOWN AND IT CAUSES MY SECURITY SYSTEM NOT TO WORK. IT IS A SAFETY HAZARD!!! I HAVE CALLED FORD AND THEY SAY IT'S NOT A SAFETY HAZARD AND THERE IS NOT A RECALL.

Visibility/Wiper
Filed Dec 30, 201552,000 milesMI

CAR WAS OPERATED IN COLD WEATHER ON MONDAY 12/28 AND THE REAR DEFROSTER WAS ACTIVATED. CAR SAT IN GARAGE FROM 12/28 EVENING THRU 12/30 AFTERNOON. SOMETIME AFTER 10:00 PM ON THE 29TH DEC, THE REAR WINDOW EXPLODED. VEHICLE WAS STATIONARY IN THE GARAGE

Electrical System
Filed Dec 28, 2015100,000 milesIA

DOOR AJAR WARNING - MY FRONT, DRIVER'S SIDE DOOR CONSTANTLY STATES THAT IT IS AJAR. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON LONGER THAN NECESSARY, THE DOORS WILL NOT LOCK WHILE THE VEHICLE IS IN MOTION AND THE DOOR AJAR WARNING REMAINS ON AT ALL TIMES. OTHERS HAVE SUGGESTED USING WD40 AND LUBRICANTS TO CLEAN THE SENSOR. I'VE TRIED THIS, AND IT WORKED FOR A FEW TIMES, BUT THIS IS NO LONGER WORKING.

Engine
Filed Dec 21, 201565,000 milesMI

WHILE DRIVING THE POWERTRAIN ERROR CODE (WRENCH ICON) POPS UP AND MY CARS LOSES ALL ACCELERATION. I'M FORCED TO TRY TO GET TO THE SHOULDER OF THE ROAD WHILE COASTING AND THEN ONCE STOPPED IF I TAKE MY KEY OUT AND REINSERT AND START THE CAR EVERYTHING IS FINE. FORD DEALER CANNOT FIND ANY ERRORS WITH THE VEHICLE AND THIS HAS HAPPENED MULTIPLE TIMES. THIS IS A MAJOR SAFETY CONCERN TO UNEXPECTEDLY LOSE ALL ENGINE POWER WHILE AT HIGH SPEED ON FREEWAYS OR EVEN SIDE ROADS WITHOUT A SHOULDER. THERE ARE LOTS OF PEOPLE WITH THE SAME ISSUE POSTING THE SAME PROBLEMS.

Vehicle Speed Control
Filed Dec 21, 201542,269 milesPA

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE VEHICLE LOST POWER. IN ADDITION, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE FAILED TO ACCELERATE. THE ELECTRONIC THROTTLE CONTROL WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DIAGNOSED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO A DEALER WHERE IT WAS DIAGNOSED THAT THE THROTTLE BODY NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 42,269.

Electrical System
Filed Dec 21, 201570,000 milesCA

DOOR AJAR LIGHT COMES ACROSS THE DASH AND DRAINS BATTERY. FAULTY LATCHES ON 2 DIFFERENT DOORS.

Service Brakes
Filed Dec 17, 2015PA

I HAD LOST MY BRAKES IN SEPT, 2015. HAD NEW ROTORS AND PADS PUT ON, THEN NOTICED THAT THEY WERE GOING TO FLOOR WITH HISSING NOISE, HAD 2 BRAND NEW MASTER CYLINDERS PUT ON, STILL NO CHANGE IN BRAKES, THEN HAD THEM REPLACE BRAKE BOOSTER THE BEGINNING OF DEC, 2015. NO CHANGE IN BRAKES, THEY STILL GO TO FLOOR, I HAVE PUT A LOT OF MONEY INTO DEAD END REPAIRS. FORD GARAGE WANTS ANOTHER $100 DIAGNOSTIC FEE?? FOR WHAT? I HAVE GOTTEN NO ANSWERS, NO HELP. I CALLED FORD WHO STATED THAT THEY WILL COMMUNICATE WITH THE TECH. THE TECHS ARE SAYING THEY HAVE NEVER SEEN THIS BEFORE, AND THAT THE BOOSTER SHOULD OF FIXED PROBLEM. I HAVE NOT HAD MY VEHICLE MORE THAN I HAVE. BORROWING CARS, ETC. ANY HELP?? SUGGESTIONS?

Electrical System
Filed Dec 17, 2015VA

*FALSE "DOOR AJAR" WARNING LIGHT ON DASH STAYS ON WHEN DOOR IS FIRMLY CLOSED* THIS CAUSES: - INTERIOR DOME LIGHT STAYS ON - UNABLE TO LOCK DOORS WHILE IN VEHICLE - THEY KEEP AUTOMATICALLY UNLOCKING (WHILE IN ANY GEAR OR PARKED) WHEN VEHICLE IS ON - DOORS DO LOCK WHEN VEHICLE IS OFF, WHEN LOCKING FROM OUTSIDE - BUT INTERIOR DOME LIGHT STAYS ON AS AN INDICATION SEEMS TO OCCUR MORE FREQUENTLY DURING COLDER TEMPERATURES, AND TAKES LONGER TO "CATCH"/FOR SENSOR TO FINALLY REALIZE THE DOOR REALLY IS CLOSED. THIS HAS BEEN HAPPENING SINCE I BOUGHT VEHICLE (USED) 6 MONTHS AGO, SPORADICALLY AT FIRST, BUT NOW EVERY DAY, SOMETIMES MULTIPLE TIMES A DAY (POSSIBLY BECAUSE OF COLDER TEMPERATURES?).

Electrical System
Filed Dec 15, 201565,842 milesMD

I OWN A 2011 FORD EDGE SE. IN THE PAST FEW MONTHS, AFTER CLOSING THE DRIVER SIDE DOOR, THE 'DOOR AJAR' LIGHT REMAINS ON. ALL DOME LIGHTS REMAIN ON. OPENING AND THEN CLOSING THE DOOR CAN TURN THE DOOR AJAR LIGHT OFF. THIS BEGAN AS AN INTERMITTENT OCCURRENCE IN AUGUST. NOW IT OCCURS EVERY TIME I ENTER AND EXIT THE VEHICLE. TO ELIMINATE THE DASHBOARD WARNING LIGHT, I REPEATEDLY OPEN AND CLOSE THE DOOR UNTIL THE DOOR AJAR WARNING TURNS OFF. THIS OPENING AND CLOSING CAN BE ANYWHERE BETWEEN 1 AND 15 TIMES BEFORE EXTINGUISHING THE SENSOR LIGHT. DOING A BIT OF RESEARCH LED ME TO A FAULTY DOOR LATCH SENSOR. THIS A VERY DELICATE LOOKING SWITCH ACCESSIBLE JUST BEHIND THE DOOR LATCH. DEALER ESTIMATE FOR REPAIR: $175 FOR DOOR LATCH SENSOR ASSEMBLY AND $300 LABOR TO INSTALL, TOTAL: $475. FORD MUST KNOW SOMETHING IS WRONG WITH THIS DESIGN. IF I ALLOW THE DOOR AJAR WARNING TO REMAIN ON, THEN PUT THE CAR IS GEAR AND DRIVE AWAY, THE DOME LIGHT WILL TURN OFF, AND REMAIN OFF FOR MY ENTIRE DRIVE.

Service Brakes
Filed Dec 15, 201548,000 milesMI

WE WERE TRYING TO STOP AT A STOP SIGN, AND THE CAR WOULDN,T STOP. THE BRAKE PEDDLE GOT VERY HARD AND WOULDN'T PUSH DOWN. IT WENT BACK TO NORMAL A FEW SECONDS LATER. THERE ARE A LOT OF COMPLAINTS AND FORD HAS A BULLETIN ON THIS PROBLEM 13N02, THIS IS A SERIOUS SAFETY PROBLEM LUCKILY THERE WASN,T ANOTHER CAR COMING. WHY IS THERE NO SAFETY RECALL?

Vehicle Speed Control
Filed Dec 14, 201577,500 milesGA

WHILE DRIVING IN TRAFFIC ON HWY 441 IN MCINTYRE GA ON DEC 8, 2015, MY CAR ALL OF A SUDDEN LOSES ACCELERATION AND STALLS. DESPITE THE ONCOMING TRAFFIC I WAS ABLE TO LET THE CAR COAST TO THE SIDE OF THE HWY WHERE IT SHUT OFF. I TRIED SEVERAL TIMES TO RESTART THE CAR BUT IT WOULD ONLY SHUT BACK OFF. ON THE DASH MESSAGE APPEARED READING LOW ENGINE OIL PRESSURE HOWEVER I'D JUST HAD THE OIL CHANGED THE DAY BEFORE. I CALLED STATE FARM ROADSIDE ASSISTANCE AND AN OFFICER WAS DISPATCHED. THE OFFICER WATCHED AS I TRIED RESTARTING THE CAR SEVERAL TIMES. HE ALSO OFFERED TO CHECK THE OIL AND CONFIRM THE CAR WAS FULL OF FRESH OIL. THE CLOSEST REPAIR SHOP WAS DISPATCHED TO TOW MY VEHICLE WHERE IT CURRENTLY REMAINS. I CONTACTED FORD TO ADVISE ABOUT THE ISSUE AND INQUIRE IF THERE WERE ANY RECALLS. I WAS QUICKLY ADVISED THIS WOULD NOT BE COVERED AND THERE WERE NO RECALL THAT WOULD BE ASSOCIATED WITH SOMETHING LIKE THIS HAPPENING. I DECIDED TO GO ONLINE TO CHECK IF OTHER OWNERS HAD SAME OR SIMILAR AND WAS VERY SHOCKED TO SEE THE NUMBER OF FORD VEHICLE OWNERS DESCRIBING THE SAME AND OR VERY SIMILAR SITUATIONS. THE NUMBER OF THE CONDITIONS THAT DESCRIBED BEING IN THE MIDDLE OF TRAFFIC IS ALARMING AS THIS COULD AND EVENTUALLY WILL CAUSE SERIOUS INJURY OR WORSE. SOMETHING NEEDS TO BE DONE TO RESOLVE THIS ISSUE. IN MANY OF THE CASES THE PROBLEM HAPPENED MULTIPLE TIMES DESPITE BEING TAKEN IN FOR REPAIR.

Structure › Body › Door
Filed Dec 11, 201540,000 milesIN

TL* THE CONTACT OWNS A 2011 FORD EDGE. AFTER ENTERING THE VEHICLE, ALL THE DOORS FAILED TO LOCK INTERMITTENTLY. WHEN THE DOORS WERE ABLE TO LOCK, THE DOOR AJAR WARNING LIGHT ILLUMINATED WHEN THE DOORS WERE SECURED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR MODULE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 40,000.

Electrical System
Filed Dec 10, 201535,000 milesNC

DRIVER DOOR AJAR SWITCH MALFUNCTIONING. CONSISTENTLY DISPLAYING "DRIVER DOOR AJAR" WHEN CLOSED. THIS CAUSES OVERHEAD LIGHTS TO STAY ON MAKING IT DIFFICULT TO SEE AT NIGHT, ALSO CAUSES ISSUES LOCKING THE DOOR WHEN EXITING VEHICLE BECAUSE IT THINKS THE DOOR IS STILL OPEN. THIS ISSUE OCCURS EVERYDAY ON MOST DOOR OPENINGS/CLOSINGS.

Electrical System
Filed Dec 3, 201550,593 milesAZ

DOOR AJAR ALERT COMES ON WHILE DRIVING (CAR IN MOTION) - DOORS UNLOCK, OVERHEAD LIGHTS TURN ON. I STOP, OPEN/SHUT DOOR FIRMLY CONTINUE DRIVING AND RECEIVE THE SAME MESSAGE LATER IN THE DRIVE. I HAVE ON SEVERAL RECENT OCCASIONS RECEIVED THIS ALERT WHILE STATIONARY. THIS IS OCCURRING OFF AND ON BUT NOW HAS BECOME MORE COMMON. THE DOOR IS SHUT BUT THE ALERT COMES ON AT A VARIETY OF INTERVALS AND WHEN IN MOTION THE DOORS UNLOCK AND THE LIGHTS OVERHEAD COME IN WHICH CAN BE DANGEROUS IN AND DISTRACTING. MOST RECENT OCCURRENCE 12/3/15

Unknown or Other
Filed Dec 1, 201545,000 milesKY

THE DOOR AJAR INDICATOR REMAINS ON. THE DOME LIGHT STAYS ON AND THE DOORS WILL NOT LOCK. 2ND OCCURRENCE WITH THIS VEHICLE AND NOW THE DEALER WANTS $500.00 TO REPAIR IT. THIS OCCURS IMMEDIATELY WHEN THE VEHICLE IS FIRST STARTED AND REMAINS ON THE ENTIRE TIME THE VEHICLE IS RUNNING.

Structure › Body › Door
Filed Nov 30, 201571,000 milesIL

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING AT VARIOUS SPEEDS, THE INTERIOR LIGHTS REMAINED ILLUMINATED AND THE PASSENGER AND DRIVER SIDE DOOR AJAR WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE CONTACT STATED THAT THE DOORS WOULD NOT LOCK. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE DETAILS OF THE DIAGNOSIS COULD NOT PROVIDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES. THE FAILURE MILEAGE WAS 71,000. THE VIN WAS NOT AVAILABLE.

Electronic Stability Control (esc)
Filed Nov 30, 201546,000 milesTX

WHILE DRIVING 40 MPH ON A BUSY ROAD, THE CAR SLOWED ON ITS OWN AND STOPPED. I WAS UNABLE TO STEER THIS VEHICLE. I RESTARTED IT FOUR TIMES; IT WOULD GO FOR ABOUT 100 FEET AND THEN SLOW DOWN TO A STOP ONCE AGAIN. I FEEL FORTUNATE NO ONE RAN INTO ME. I CONSIDER THIS A VERY DANGEROUS SITUATION. I HAD THE CAR TOWED TO A FORD DEALERSHIP (THE ONE I PURCHASED THE VEHICLE FROM). THEY KEPT IT FOR AN ENTIRE WEEK, SELDOM CALLING ME TO REPORT WHAT WAS WRONG. TODAY I WENT TO PICK IT UP. NOTHING HAD BEEN DONE. THEY INDICATED THEY RAN A COMPUTER CHECK AND FOUND NOTHING WRONG. I TOLD MY SERVICE PERSON I FEARED DRIVING IT AND NEEDED TO KNOW WHAT WAS WRONG. HIS REPLY: "IT COULD BE ANYTHING. WE JUST CAN'T FIND IT." THE OTHER GENTLEMAN WHO WORKED THERE TOLD ME THEY WERE UNAWARE OF ANY RECALLS WITH THE THROTTLE BODY (I'D ASKED REPEATEDLY ABOUT THIS) AND TOLD ME IT WAS NOT HIS JOB TO KNOW ABOUT RECALLS. I FEAR IF I CONTINUE DRIVING THIS VEHICLE, THE PROBLEM WILL CONTINUE AND I'LL BE IN HARM'S WAY.

Structure › Body
Filed Nov 29, 201545,107 milesKS

PLEASE RECALL FORD EDGE 2011 DOOR LATCH. WORKS IMPROPERLY LEAVING DOOR AJAR AND DOME LIGHT ON. THIS HAS BURNED UP ONE BATTERY. OTHER FORD DOOR LATCHES HAVE BEEN RECALLED.

Electrical System
Filed Nov 28, 201545,000 milesAZ

DRIVER SIDE DOOR AJAR SENSOR DOESN'T WORK, ALWAYS.

Unknown or Other
Filed Nov 24, 201560,000 milesMN

DOOR AJAR NOT TURNING OFF

Power Train
Filed Nov 24, 201557,946 milesUT

TRANSMISSION WILL NOT SHIFT INTO PARK. DEALERSHIP EMPLOYEE TOLD ME THAT THIS HAPPENS SO OFTEN IN FORD EDGE AND EXPLORER THAT THEY HAVE TO KEEP THE AFFECTED PARTS IN STOCK CONSTANTLY. THIS IS CLEARLY A SAFETY DEFECT AND COULD RESULT IN SERIOUS CONSEQUENCES BECAUSE THE CAR WOULD BE LEFT IN GEAR WITHOUT THE TRANSMISSION BEING LOCKED. FORD MOTOR COMPANY SHOULD CORRECT THIS PROBLEM IMMEDIATELY BEFORE SERIOUS INJURY OR DEATH RESULTS.

Electrical System
Filed Nov 23, 201568,000 milesDC

DOOR AJAR LIGHT STAYS ON WHEN DOOR IS NOT AJAR. INTERIOR LIGHTS REMAIN ON AFTER VEHICLE IS PARKED AND DOOR IS SHUT.

Power Train
Filed Nov 23, 201543,000 milesVA

VEHICLE LOSSES ALL THROTTLE CONTROL VEHICLE DOES NOT SHUT OFF BUT THE WRENCH LIGHT COMES ON THE DASH AND HAS NO THROTTLE RESPONSE. I HAVE TO TURN VEHICLE OFF THEN RESTART TO RESET THE COMPUTER. EVERY THING WORKS GREAT FOR A COUPLE DAYS THEN IT DOES IT AGAIN. I HAVE HAD THIS HAPPEN IN THE MIDDLE OF A INTERSECTION, ON I 95 , I 64, I 264, COMING CLOSE TO BEING HIT ON PASSENGER SIDE IN A INTERSECTION WITH MY GRAND BABY IN THE VEHICLE. I HAVE HAD THE VEHICLE IN THE DEALERSHIP HERE IN NORFOLK VIRGINIA. THEY CHARGE ME 125.00 AND SAID THEY COULD NOT DUPLICATE THE PROBLEM. THE DEALER ALSO STATED THEY THINK IT MIGHT BE A THROTTLE BODY. I TOLD THEM TO PUT ONE ON IT AND THEY TOLD ME THAT THEY DON'T JUST REPLACE PARTS. I PICKED IT UP FROM THE DEALERSHIP AND 2 DAYS LATER IT DID THIS AGAIN. YOU COULD BE DOING 60, 65. OR 25 WHEN IT DECIDES TO LOSE THROTTLE CONTROL. IN THE MIDDLE OF A INTERSECTION TURNING OR GOING 60 MPH ON THE INTERSTATE IT DON'T MATTER. I FEEL THIS IS A SAFETY CONCERN AND NEEDS TO BE ADDRESSED. YOU CAN READ ABOUT PEOPLE WITH THE SAME PROBLEM ON THE INTERNET.

Electrical System
Filed Nov 20, 2015ID

DRIVER'S DOOR AJAR SWITCH FAILS TO REGISTER WHEN DOOR IS FULLY CLOSED, LEAVING INTERIOR LIGHTS ON MAKING NIGHT VISIBILITY POOR, MAKING LOCKING THE DOORS IMPOSSIBLE WHICH IMPACTS SAFTY BOTH IN THE PARKING LOT AND DURING TRAVEL. RUNS BATTERY DOWN, STRANDING DRIVER.

Unknown or Other
Filed Nov 18, 2015NC

THE DRIVER DOOR AJAR INDICATOR STAYS ON EVEN AFTER CLOSING THE DOOR. CANNOT LOCK THE DOORS AND THE INTERIOR DOME LIGHTS STAY ON AFTER CLOSING THE DOOR.

Exterior Lighting
Filed Nov 17, 2015NJ

PASENGER DOOR AJAR LIGHT STAYS ON EVEN AFTER THE DOOR IS CLOSED . THE LIGHT INSIDE STAYS ON AFTER LUCKING THE DOOR.

Electrical System
Filed Nov 16, 201514,652 milesDC

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE IDLING, THE VEHICLE BEGAN TO SMOKE AND THERE WAS AN ABNORMAL ODOR INSIDE THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE POWER TAKE OFF UNIT MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE MANAFCTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 14,652.

Electrical System
Filed Nov 16, 201562,800 milesMD

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING 20 MPH, THE VEHICLE STALLED, LUNGED FORWARD, AND THE LIMP HOME MODE INDEPENDENTLY ACTIVATED. THE CHECK ENGINE AND THROTTLE CONTROL ACTUATOR STUCK OPEN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FULL THROTTLE BODY MALFUNCTIONED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS TAKEN TO BE INSPECTED WHERE IT WAS CONFIRMED THAT THE THROTTLE CONTROL ACTUATOR WAS STUCK OPEN. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 62,800.....UPDATED 03-31-16 *BF *CN

Structure › Body
Filed Nov 16, 2015PA

PASSENGER DOOR AJAR SIGNAL DOES NOT TURN OFF AFTER CLOSING DOOR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →