Page 14 of 37 · complaints 651–700 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Electrical System
Filed Apr 28, 201780,000 milesGA

DOOR AJAR LIGHT KEEP BEING ON AND I CANNOT FIND THE PROBLEM. THE DOOR IS SHUT BUT LIGHT STAYS ON. IT KEEPS RUNNING MY BATTERY DOWN AND HAS BEEN A PROBLEM FOR 6 MONTHS.

Structure › Body
Filed Apr 26, 2017NY

DRIVER SIDE DOOR AJAR LIGHT IS ON . HAVE TO DRIVE AFTER SUNSET WITH DOME LIGHT ON. REPAIR BY FORD DEALER ON 7/2016 AND AGAIN ON 4/2017

Structure › Body
Filed Apr 26, 2017142,000 milesWI

DOOR AJAR SWITCH NOT WORKING PROPERLY

Electrical System
Filed Apr 20, 2017110,000 milesMI

DOOR AJAR LIGHT KEEPS COMING ON. DRAINS BATTERY, CAN'T LOCK DOOR IN FEAR OF ALARM GOING OFF. FIRST TIME AT 4:30 AM! CAN BE STATIONARY OR MOVING

Electrical System
Filed Apr 20, 201783,600 milesIN

DOOR AJAR WARNING FRONT DRIVER PASSENGER DOORS REMAIN ON WITH DOORS CLOSED. DOORS WILL NOT LOCK AND INTERIOR LIGHTS REMAIN ON WHILE CAR IS STOPPED AND IN MOTION.

Structure › Body
Filed Apr 19, 2017TX

DRIVERS SIDE DOOR LATCH IS DEFECTIVE. THE DOOR AJAR SIGNAL ILLUMINATES, BUT THE DOOR IS NOT AJAR OR IF IT IS CANNOT BE CLOSED.

Structure › Body
Filed Apr 18, 201798,000 milesIA

THE DRIVERS SIDE REAR DOOR AJAR LIGHT STAYS ON AFTER OPENING AND CLOSING THE DOOR. DOOR AJAR LIGHT COMES ON RANDOMLY AND WILL SOMETIMES GO OUT AFTER OPENING AND CLOSING THE DOOR AFTER SEVERAL ATTEMPTS. THE DOOR AJAR LIGHT WILL COME ON AFTER THE CAR HAS BEEN STATIONARY FOR BOTH SHORT AND LONG PERIODS OF TIME. THE DOME LIGHT WILL STAY ON IF THE DOOR AJAR LIGHT STAYS ON. WE HAD THE SAME ISSUE HAPPEN WITH THE DRIVERS SIDE DOOR AND HAD TO PAY TO HAVE IT REPLACED. THIS IS APPARENTLY A DEFECTIVE PART FOR THIS YEAR AND MODEL AND WOULD LIKE TO HAVE IT REPLACED.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 17, 201749,000 milesNJ

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED, THE DRIVER SIDE DOOR REMAINED OPEN AND THE DOOR AJAR WARNING LIGHT ILLUMINATED. THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE FAILURE WAS COVERED BY THE WARRANTY. THE FAILURE WAS NOT REMEDIED. THE FAILURE MILEAGE WAS APPROXIMATELY 49,000. THE VIN WAS NOT PROVIDED.

Unknown or Other
Filed Apr 14, 2017VA

THE APIM IS BAD, NO RADIO, CAN TURN HEAT/AIR ON BUT CANNOT CONTROL, DOESN'T LIGHT UP PAYING FOR SIREN RADIO AND CANNOT USE IT. THOUGHT IT WAS SOMETHING SIMPLE, FOUND OUT DIFFERENT. HAD BACK UP CAMERA FIXED PREVIOUSLY AND THE NEXT THING WAS THIS PROBLEM.

Electrical System
Filed Apr 12, 201750,000 milesWI

I NOW HAVE HAD 2 DOOR SENSORS GO BAD. I KNOW OF MANY PEOPLE WITH FAULTY SENSORS. THIS NOT ONLY IS A SAFETY HAZARD BECAUSE THE DOME LIGHTS NEVER GO OUT, BUT YOU NEVER KNOW THE TRUE POSITION OF THE DOORS. THE CARS DOME LIGHTS STAY ON AFTER YOU GET OUT AND LOCK IT CAUSING DEAD BATTERIES! I'VE HAD TO REPLACE TWO BATTERIES AND A DOOR SENSOR ALREADY. THIS IS RIDICULOUS. NOT TO MENTION VERY EXPENSIVE. I JUST BOUGHT A HOUSE AND HAD A BABY.

Latches/Locks/Linkages › Doors › Latch
Filed Apr 11, 2017121,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR SENSOR WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER SIDE DOOR LATCH FAILED AND NEEDED TO BE REPLACED. THE MANUFACTURER ADVISED THE CONTACT TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 121,000.

Electrical System
Filed Apr 11, 201784,000 milesCA

FAULTY DOOR LATCH ON DRIVER SIDE. DASH DISPLAY INDICATES DOOR AJAR WHEN IT IS CLOSED. BECAUSE OF THIS PROBLEM THE DOME LIGHT STAYS ON AND RUNS DOWN THE BATTERY. DANGEROUS TO DRIVE WITH DOME LIGHT ON. THIS HAPPENS INTERMITTENTLY AND IT IS MY UNDERSTANDING THIS IS A ONGOING PROBLEM WITH THIS AND OTHER MODEL FORD VEHICLES.

Structure › Body
Filed Apr 7, 201777,100 milesMI

DRIVERS DOOR LATCH HAD TO BE REPLACED AS THE WARNING LIGHT ON THE DASH WOULD NOT GO OFF AND EVENTUALLY THE DOOM LIGHT STAYED ON OVER NIGHT AS WELL. IF THE CAR WAS RUNNING, THE WARNING LIGHT WAS ON.

Structure › Body
Filed Apr 7, 201777,100 milesMI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT, BUT EVENTUALLY EVOLVED TO A CONSISTENT FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 77,100. THE CONSUMER REQUESTED A NON-TAKATA REPLACEMENT FOR THE AIRBAG RECALL. UPDATED 08/10/2017*JS

Unknown or Other
Filed Apr 5, 201737,278 milesCO

DOOR AJAR WARNING LIGHT IS ALWAYS ON, THIS KEEP LIGHTS IN THE VEHICLE ON AND WILL NOT ALLOW DOORS IN VEHICLE TO BE LOCKED WHILE CAR IS MOVING. FORD SHOULD FIX THIS PROBLEM THROUGH A RECALL.

Structure › Body
Filed Apr 3, 2017130,000 milesTX

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE DRIVER'S DOOR AJAR WARNING INDICATOR ILLUMINATED. AS A RESULT, ALL THE DOORS FAILED TO AUTOMATICALLY LOCK. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE FRONT DRIVER'S DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS 130,000.

Power Train
Filed Mar 31, 201790,000 milesAZ

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE TURNING THE VEHICLE WITH THE ACCELERATOR PEDAL DEPRESSED, THE VEHICLE STALLED AND THE CHECK ENGINE AND POWER TRAIN WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART ON THE SECOND ATTEMPT, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERS, BUT THEY WERE UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000.

Electrical System
Filed Mar 30, 201750,000 milesMD

BOTH WHEN THE CAR IS STATIONARY AND MOVING THE DRIVER'S SIDE DOOR WILL BE CLOSED BUT THE DASHBOARD INDICATOR WILL SAY THE DRIVER'S SIDE DOOR IS AJAR DESPITE THE DOOR BEING SECURELY CLOSED. THIS RESULTS IN THE INTERIOR OVERHEAD LIGHTS STAYING ON FOR UP TO FIVE MINUTES. ADDITIONALLY, THE DOORS WILL NOT LOCK DESPITE TRYING TO LOCK THEM USING THE LOCKING BUTTON LOCATED ON THE DOOR OR THE KEY FOB. THIS BEGAN HAPPENING ABOUT A YEAR AGO IN MARCH 2016. I KNOW MANY OTHER 2011 FORD EDGE DRIVERS SUFFER FROM THIS SAME PROBLEM. THIS IS A SAFETY HAZARD BECAUSE THE LIGHTS REMAIN ON MAKING IT DANGEROUS TO DRIVE AT NIGHT AND DRAINS THE BATTERY LEAVING THE DRIVER STRANDED DUE TO A DEAD BATTERY. THE UNLOCKED DOORS COULD RESULT IN SOMEONE OPENING THE DOOR IN A DANGEROUS NEIGHBORHOOD AND FORCING THE DRIVER OR PASSENGER FORM THE VEHICLE. THIS NEEDS TO BE FIXED IMMEDIATELY OR FORD WILL NO LONGER RECEIVE MY BUSINESS.

Unknown or Other
Filed Mar 28, 201769,000 milesIL

THE DRIVER SIDE FRONT DOOR WILL CLOSE PROPERLY, YET THE DASHBOARD DISPLAYS A DOOR AJAR SIGNAL AND CHIMES TO WARN THE DOOR IS NOT COMPLETELY CLOSED. THIS ISSUE WILL NOT ALLOW THE AUTOMATIC DOOR LOCK MECHANISM TO ENGAGE, THEREFORE CREATING A SAFETY CONCERN WHEN THE VEHICLE IS IN MOTION. MOREOVER, WHEN ATTEMPTING TO SECURE THE VEHICLE WITH THE REMOTE DOOR LOCK KNOB, THE VEHICLE WILL REMAIN UNLOCKED. THIS ISSUE HAS BEEN CONFIRMED BY COUNTLESS FORD EDGE OWNERS. THIS IS THE SECOND TIME THIS HAPPENS. IT WAS ORIGINALLY DONE UNDER WARRANTY WHEN THE VEHICLE HAD LESS THAN 36000 MILES. IT HAS 69000 MILES NOW.

Unknown or Other
Filed Mar 27, 201757,000 milesVA

REAR PASSENGER DOOR AJAR SENSOR - THE SENSOR COMES ON SEVERAL TIMES A WEEK EVEN THOUGH THE REAR PASSENGER DOOR IS COMPLETELY CLOSED (NO ONE RIDES IN THE BACK SEAT SO I KNOW IT IS NOT BEING OPENED MANUALLY). THIS STARTED HAPPENING AROUND NOVEMBER 2016. I AM NOT SURE IF THE ISSUE IS WITH THE DOOR LATCH OR THE SENSOR ITSELF. WHEN THIS OCCURS, THE INTERIOR LIGHTS STAY ON, WHICH IS DISTRACTING, ESPECIALLY AT NIGHT. I AM WORRIED THAT THE DOOR MAY FLY OPEN WHILE I AM DRIVING. THIS IS A SAFETY HAZARD. I SAW THERE ARE TENS OF THOUSANDS OF COMPLAINTS ABOUT THIS ISSUE. IT SHOULD BE RECALLED SO FORD CAN FIX IT FOR FREE.

Electrical System
Filed Mar 25, 201760,550 milesAZ

DRIVER DOOR AJAR. INTERIOR LIGHT STAYS ON. CANNOT LOCK DOOR. BATTERY DRAINS. HAVE BEEN TO SERVICE ONCE ALREADY, COST $250.00 AND ISSUE IS NOT RESOLVED.

Electrical System
Filed Mar 24, 201750,000 milesUT

THE REAR PASSENGER DOOR ON THE DRIVER SIDE OF MY 2011 FORD EDGE CONTINUOUSLY SHOWS ON THE DASH THAT THE DOOR IS AJAR EVEN WHEN IT IS NOT. I HAVE TO STOP, GET OUT OF THE CAR, OPEN AND CLOSE IT (SOMETIMES MULTIPLE TIMES) TO GET IT TO SHUT OFF. DESPITE BEING VERY ANNOYING, IT IS ALSO CAUSING MY BATTERY TO WORK EXTRA HARD BECAUSE IF YOU DON'T GET THE WARNING INDICATOR TO SHUT OFF WHEN YOU PARK THE CAR, THE SEVERAL OF THE CAR LIGHTS WILL STAY ON. IT IS ALSO DISTRACTING TO SEE THIS WARNING LIGHT ON THE DASH WHILE DRIVING THE CAR.

Latches/Locks/Linkages › Doors › Latch
Filed Mar 23, 2017FL

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO LATCH CORRECTLY AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH SENSOR WAS MALFUNCTIONING AND NEEDED REPLACEMENT. THE VEHICLE WAS REPAIRED, BUT THE ISSUE PERSISTED. THE VEHICLE WAS TAKEN BACK AND FORTH TO THE DEALER SEVERAL TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.

Vehicle Speed Control
Filed Mar 23, 2017100,000 milesLA

THROTTLE BODY RECALL. FORD HAS REPLACED THE THROTTLE BODY TWICE ALREADY AND MY CAR IS ONCE AGAIN ACTING UP. I PRESS THE GAS AND THE CAR DOES NOT GO. HAS CAUSED ME TO HAVE SOME VERY CLOSE CALLS TO GETTING INTO SERIOUS ACCIDENTS. BROUGHT MY CAR INTO FORD ONCE AGAIN AND THEY CANNOT FIND THE PROBLEM. I HAD STOPPED TO TAKE A LEFT AT A BUSY INTERSECTION, A TRUCK WAS COMING FROM THE RIGHT. I GO TO PRESS THE GAS AND THE CAR WOULDN'T GO AND THEN ALL OF A SUDDEN FELT LIKE IT KICKED INTO GEAR. I HAD ROLLED FORWARD SLIGHTLY AND WAS NEARLY HIT BY THIS ONCOMING TRUCK. THE NEXT TIME I PRESSED THE GAS TO GO, IT WENT JUST FINE.

Power Train
Filed Mar 21, 201780,000 milesNY

DRIVING IN MIDDLE LANE ON HIGHWAY DURING RUSH HOUR AND SUDDENLY LOST ACCELERATION. THANKFULLY I WAS ABLE TO AVOID BEING REAR ENDED AND COAST TO SHOULDER OF HIGHWAY. AFTER TURNING THE CAR ON ANF OFF A COUPLE OF TIMES, THE CAR RESPONDED WHEN I PUSHED ACCELERATOR. I WAS ABLE TO DRIVE A 1/10 OF A MILE TO A LINCOLN DEALER AND LEAVE MY CAR THERE. AFTER GOOGLING THE ISSUE, I SEE MANY PEOPLE HAVE HAD THIS ISSUE WITH FORDS, SOME HAVE BEEN RECALLED, SOME HAVE HAD WARRANTIES EXTENDED TO FIX..(EVEN A CLASS ACTION LAW SUIT EXISTS!) BUT, I RECEIVED NO NOTIFICATION FROM FORD THAT THIS COULD BE AN ISSUE. I ALSO DISCOVERED THAT QUITE A FEW PEOPLE SAY THEY WERE IN ACCIDENTS DUE TO THIS ISSUE.THIS IS EXTREMELY DANGEROUS AND I NARROWLY ESCAPED CAUSING A MULTI CAR ACCIDENT!! FORD NEEDS TO BE FORCED TO FIX THIS ISSUE IMMEDIATELY AND TO NOTIFY ALL THOSE IN DANGER BEFORE SOMEONE GETS KILLED!!

Electrical System
Filed Mar 17, 2017120,000 milesAL

THE DOOR AJAR LIGHT STAYS ON WHEN THE FRONT PASSENGER DOOR IS CLOSED. IT IS VERY INTERMITTENT. THE DOOR IS CLOSED, BUT THE DOOR AJAR WARNING LIGHT REMAINS ON. THIS IS A PROBLEM WHEN GETTING OUT OF THE VEHICLE BECAUSE THE DOME LIGHTS AND THE LIGHTS UNDER THE OUTSIDE OF THE MIRRORS REMAIN ON. THE SECOND ISSUE IS WHEN YOU USE THE KEY FOB TO LOCK THE CAR, IT BEEPS TWICE SAYING THE DOOR IS STILL OPEN AND WILL NOT LOCK. IT IS A SAFETY ISSUE BECAUSE OF THE FALSE SENSE THAT YOU HAVE SECURED YOUR VEHICLE, BUT CANT BECAUSE OF A SENSOR PROBLEM. IT COME ON AS SOON AS YOU OPEN THE DOOR TO GET IN THE VEHICLE TO GO SOMEWHERE. THE PROBLEM IS THE DOOR AJAR SENSOR IS BUILT INTO THE DOOR LATCH ITSELF AND HAVE READ THAT THE COST TO REPLACE WITH LABOR IS JUST OVER $400 DOLLARS. IF THIS HAPPENS IN THE REMAINING 3 DOORS OR THE HATCH THAT WOULD END UP COSTING OVER $2,000 DOLLARS OVER THE LIFE OF THE VEHICLE. I HAVE NEVER PAID THAT PRICE FOR NORMAL WEAR AND TEAR ON A VEHICLE.

Electrical System
Filed Mar 17, 201784,000 milesOH

THE DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOORS ARE CLOSED. THIS THEN DRAINS BATTERY AND LEAVES DRIVER STRANDED. IT ALSO KEEPS THE INTERIOR LIGHTS FROM SHUTTING DOWN BECAUSE THE SYSTEM THINKS THE DOOR IS AJAR. IT DOESN'T MATTER IF THE CAR IS RUNNING OR NOT THIS HAPPENS.

Structure › Body
Filed Mar 16, 201755,000 milesNJ

REALLY TWO COMPLAINTS: 1) DASH/CENTER CONSOLE LIGHTS NOT SHUTTING DOWN PROPERLY AND REPEATEDLY TURN ON/OFF WHEN CAR IS TURNED OFF. RESULTS IN BATTERY DRAW AND FREQUENT DEAD BATTERIES AND 2) DOOR LATCH WARNING LIGHT WILL NOT TURN OFF AND DOORS DO NOT LOCK PROPERLY WHEN BEING DRIVEN.

Electrical System
Filed Mar 16, 201760,000 milesFL

THE "MY FORD TOUCH" SYSTEM COMPLETELY SHUT DOWN, STARTING IN NOV. 2015. THE SYSTEM CONTROLS REAR VIEW CAMERA AND HANDS FREE CELL CALLS AMONG OTHER THINGS. THE SYSTEM CAME BACK ON AND AGAIN FAILED AT VARIOUS TIMES THROUGH 2016. I HAD TO REMOVE THE BATTERY CONNECTION AND RECONNECT , AS DIRECTED IN FORD WEBSITE ( KEY RESET). IT AGAIN FAILED IN JAN 2017 AND FINALLY IT FAILED COMPLETELY MARCH 2017. I NEVER RECEIVED ANY COMMUNICATION REGARDING UPDATES TO THE SYSTEM. WHEN YOU GET USED TO THE REAR VIEW CAMERA SYSTEM AND HANDS FREE CALLS , IT IS A MAJOR SAFETY CONCERN WHEN IT IS NOT AVAILABLE.

Service Brakes
Filed Mar 16, 201783,000 milesPA

I RECEIVED A RECALL FOR THE BREAK BOOSTER AND HAD IT REPAIRED AUGUST 2015. IN DECEMBER 2016, THE PART FAILED AGAIN, AS I WAS DRIVING DOWN THE MOUNTAIN AND WAS OUT OF WARRANTY, HAD TO PAY 700.00 FOR REPAIR. ON MARCH 15, 2017, PART FAILED, WHILE I WAS PARKING AGAIN, WHICH IT IS COVERED BY WARRANTY, HOWEVER, THERE IS SOMETHING SERIOUSLY WRONG FOR THE BRAKE SYSTEM TO CONTINUALLY FAIL AND FORD DOES NOT WANT TO RESPOND TO MY CONCERN.

Air BagsCrash1 injured
Filed Mar 12, 2017105,600 milesOH

ON OCTOBER 2016, THE DRIVER WAS WESTBOUND ON 2 LANE ROUTE 40 NEAR SPRINGFIELD, OHIO. A MEDICAL CONDITION CAUSED THE DRIVER TO PASS OUT. THE AUTO VEERED OFF THE ROAD INITIALLY TRAVELING APPROXIMATELY 40 MILES PER HOUR. IT CROSSED THROUGH A YARD AND HIT NOSE FIRST INTO A HILL. ALMOST $10,000 WORTH OF DAMAGE WAS CAUSED TO THE FRONT END OF THE VEHICLE. THE AIRBAG DID NOT INFLATE AND THE DRIVER SUSTAINED HEAD AND FACIAL INJURIES DUE TO CONTACT WITH THE STEERING WHEEL. THE DRIVER ALSO SUSTAINED DEEP BRUSING TO THE CHEST DUE TO THE SEAT BELT RESTRAINT. WE ARE INTERESTED TO KNOW WHY THE AIRBAG DID NOT INFLATE AND PROTECT THE DRIVER. THE HEAD INJURIES AND VISION PROBLEMS CONTINUE TO RESTRICT THE DRIVER FORM BEING ABLE TO DRIVE AGAIN.

Structure › Body
Filed Mar 12, 2017TX

DOOR AJAR LIGHT ON ALL THE TIME DUE TO A FAULTY DOOR LATCH. THIS ISSUE CAUSES THE INTERIOR LIGHTS TO STAY ON DRAINING THE BATTERY AND CAUSING A HAZARD WHEN DRIVING AT NIGHT. ALSO, THE DOORS WILL NOT LOCK WHEN DRIVING, WHICH CAN BE A HAZARD IN CERTAIN SITUATIONS. THE COST TO MAKE THIS REPAIR THROUGH FORD IS APPROXIMATELY $400, WHICH I DO NOT HAVE IN MY BUDGET. PLEASE DO A RECALL FOR THIS PROBLEM, SINCE IT SEEMS TO BE A RECURRING ISSUE FOR THIS MODEL. PROBLEM BEGAN AS INTERMITTENT AND HAS NOW BECOME CONSTANT. FIRST NOTICED PROBLEM AROUND JULY OF 2016

Unknown or Other
Filed Mar 9, 201781,000 milesNY

YESTERDAY, I REPORTED ISSUE WITH DRIVER SIDE "DOOR AJAR" INDICATOR LIGHT NOT TURNING OFF. TOOK THE CAR TO FORD DEALER TODAY AND WAS TOLD, UPON INSPECTION, THAT THE PASSENGER SIDE "DOOR AJAR" SWITCH IS ALSO BEGINNING TO FAIL. THEY WANTED OVER $500 TO FIX EACH SWITCH. IF BOTH DOOR PARTS ARE FAILING AT THE SAME TIME, THIS IS NOT A COINCIDENCE. I INFORMED THEM THAT I RESEARCHED THE ISSUE AND FOUND THAT THE NHTSB RE-OPENED INVESTIGATION INTO THIS ISSUE AFTER RECEIVING MORE THAN 1500 COMPLAINTS AND THEY SAID THAT THEY WEREN'T TOLD TO ISSUE A RECALL YET, SO THE REPAIR IS NOT COVERED. THESE PARTS ARE OBVIOUSLY DEFECTIVE- WHY ARE CUSTOMERS HAVING TO PAY OUT OF POCKET FOR REPAIRS?? BAD ENOUGH WE SUFFER THE INCONVENIENCE OF BEING WITHOUT CARS FOR REPAIR TIME. NHTSB NEEDS TO STEP IN AND FORCE FORD TO ISSUE A RECALL. OBVIOUSLY FORD WILL NOT DO IT ON THEIR OWN.

Electrical System
Filed Mar 9, 201760,000 milesCA

THE DRIVER'S SIDE DOOR SENSOR IS BROKEN, CAUSING THE CAR TO KEEP INTERIOR LIGHTS ON FOR EXTENDED PERIODS OF TIME EVEN WHEN THE CAR IS ON AND DRIVING. THIS CAUSES DIFFICULTY DRIVING IN THE DARK AS VISION IS HINDERED. THE LIGHTS ALSO STAY ON FOR 10-15 MINUTES AFTER THE CAR IS TURNED OFF AND LOCKED, AND WILL ALSO COME ON AT INTERMITTENT PERIODS OF TIME WHILE THE CAR IS OFF. THIS PROBLEM CAUSES THE CAR BATTERY TO DRAIN, RESULTING IN A DEAD CAR BATTERY. THE CAR DOORS DO NOT LOCK ONCE THE CAR IS ON AND THE "DOOR AJAR" LIGHT IS INDICATED. THE "DOOR AJAR" LIGHT MAY COME ON EVERY TIME THE CAR IS DRIVEN IN A DAY OR MAY ONLY COME ON PERIODICALLY OVER SEVERAL DAYS. WHEN ON, THE LIGHT INDICATOR WILL STAY ON WHEN THE CAR IS STATIONARY AND IN MOTION.

Unknown or Other
Filed Mar 9, 201781,000 milesNY

BACK UP CAMERA IS ONLY WORKING INTERMITTENTLY AND IF THE CAMERA DOES WORK- MOST OF THE TIME THE IMAGE IS UPSIDE DOWN. UPON RESEARCHING THIS ISSUE ONLINE I FOUND THAT MANY OTHERS ARE EXPERIENCING THIS ISSUE. MANY SUGGESTING RESETTING THE MYTOUCH SYSTEM TO FACTORY SETTINGS TO RESET CAMERA. I DID THIS- IT DID NOT WORK. BROUGHT CAR TO DEALER TODAY AND WAS TOLD CAMERA S BAD- COST OF NEW CAMERA $790!!! IF THIS IS AN ISSUE FOR MANY PEOPLE FORD SHOULD BE ASSISTING WITH REPAIRS AND FIXING ISSUE.

Unknown or Other
Filed Mar 8, 201781,000 milesNY

2011 FORD EDGE DOOR AJAR LIGHT REMAINS ON EVEN WHEN DOOR IS SHUT TIGHTLY. THIS KEEPS DOME LIGHTS ON IN CAR AND KILLS THE BATTERY. HAD TO SLAM CAR DOOR 20 TIMES TONIGHT WHEN I ARRIVED HOME TO GET LIGHT TO GO OUT. SEARCHED INTERNET AND SAW THAT MANY PEOPLE ARE HAVING THIS ISSUE AND THAT IN OCT 2016 NHTSA LAUNCHED INVESTIGATION INTO THIS AFTER OF 1500 COMPLAINTS! CALLED FORD SERVICE THEY SAID THERE NO RECALL ON THIS, SO NO CUSTOMER SERVICE ASSISTANCE. TOLD ME TO GO TO DEALER AND HAVE PROBLEM DIAGNOSED. TOLD TO KEEP RECEIPT BECAUSE IF RECALLED IN FUTURE YOU CAN BE REIMBURSED. HOW CAN THEY IGNORE SOME MANY COMPLAINTS?? SOME INTERNET POSTS ABOUT ISSUE CLAIMED THEIR DOOR OPENED WHILE DRIVING... THIS IS VERY SCARY!

Electrical System
Filed Mar 7, 201772,000 milesWI

ALTHOUGH THE DRIVER SIDE FRONT DOOR IS CLOSED, "DOOR AJAR" WARNING IS STILL ILLUMINATED, CAR DOES NOT ALLOW LOCKING OF DOORS WHILE THIS WARNING APPEARS. ALSO, DOME LIGHT REMAINS ON FOR SEVERAL MINUTES, WHICH IS A HAZARD FOR NIGHT-TIME DRIVING. THIS WARNING APPEARS WHETHER OR NOT THE VEHICLE IS IN MOTION.

Structure › Body
Filed Mar 6, 2017110,000 milesCO

THE DRIVERS SIDE DOOR LATCH DOES NOT CATCH. THIS CAUSES THE "DRIVERS DOOR AJAR" WARNING. THIS ALSO CAUSES THE LIGHTS TO NO TURN OFF WHEN THE CAR IS PARKED AND TURNED OFF. THIS RESULTING THE BATTERY BEING DRAINED. WHEN BATTERY IS DRAINED THE CAR WON'T START AND CAN LEAVE THE DRIVER STRANDED.

Electronic Stability Control (esc)
Filed Mar 5, 201744,000 milesTX

DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN WHEN THE DOOR IS CLOSED.

Exterior Lighting
Filed Mar 3, 2017TX

THE DRIVER DOOR IS SHOWING "DOOR AJAR" EVEN THOUGH IT IS SHUT. THE PANEL LIGHTS AND DOME LIGHT WILL NOT SHUT OFF. THE DOORS WILL NOT LOCK. THE BATTERY IS BEING DRAINED FROM THE LIGHTS NOT TURNING OFF.

Exterior Lighting
Filed Mar 3, 2017TX

THE PASSENGER DOOR IS SHOWING ON PANEL AS "DOOR AJAR" EVEN THOUGH IT IS CLOSED. IT WILL NOT LOCK AND THE DOME LIGHT WILL NOT SHUT OFF THEREFORE DRAINING MY BATTERY TOO.

Structure › Body
Filed Mar 1, 201760,000 milesOH

DOOR AJAR LIGHT WON'T GO OUT WHEN CLOSING DOOR, OR LIGHT JUST RANDOMLY COMES ON WHILE DRIVING, THIS IS CAUSING DOME LIGHTS AND CONSOLE LIGHT TO COME ON AND STAY , WHICH CAN BE DANGEROUS IN THE DARK THE LIGHTS ARE DRAINING BATTERY EVEN WHEN CARS NOT RUNNING , THIS COULD LEAVE DRIVER STRANDED WITH DEAD BATTERY AT ANYTIME

Unknown or Other
Filed Feb 27, 2017PA

DOOR AJAR INDICATOR SHOWING WHEN DOOR IS PROPERLY CLOSED. DRAINING BATTERY AND UNINSPECTABLE

Electrical System
Filed Feb 27, 201735,000 milesVA

DOOR AJAR LIGHTS STAYS ON , DRAINING THE BATTERY AND IT IS ALSO A SAFETY ISSUE

Electrical System
Filed Feb 27, 201751,555 milesCA

I HAVE A 2011 FORD EDGE 2ND YR THE DOOR AJAR LIGHT STAYS ON WHICH KEEPS ALL THE INTERIOR LIGHTS ON AND DRAINING THE BATTERY. I'VE HAD THE SENSOR REPLACED ONCE BUT IT STARTED AGAIN 6 MONTHS LATER. THE DEALER ASIDE I NEED TO REPLACE THEM ALL AT 400 DOLLARS A DOOR I'VE REPLACED THE BATTERY TWICE AT 230 DOLLARS EACH BECAUSE THE SPEEDOMETER READS 60MPH WHEN THE CAR IS SITTING STILL HAS TO BE FIXED AND THE MY KEY NEEDS TO BE REPROGRAMMED. IT'S A HAZARD AT NIGHT BECAUSE THE DOME LIGHTS STAY ON WHILE TRYING TO DRIVE. AND THE DEAD BATTERY HAS LEFT ME AND MY FAMILY STRANDED TWICE. .

Structure › Body
Filed Feb 26, 201740,000 milesGA

I PURCHASED MY CAR 9/23/14. MY PASSENGER AND LEFT REAR DOORS CONTINUE TO INDICATE DOORS AJAR WHEN THEY'RE INDEED CLOSED. THIS HAS CAUSED ME TO REPLACE MY BATTERY TWICE IN 2YRS. EXTREMELY COSTLY AND FRUSTRATING! BECAUSE THE INTERIOR LIGHTS STAY ON, IT'S DRAINING MY BATTERY!!! WE AS CUSTOMERS NEED FORD TO DO THEIR PART AS A REPARABLE MANUFACTURER AND TAKE CARE OF THIS GROSSLY DEFECTIVE PART! I'M A WOMAN AND A MOTHER, THERE'S NOTHING WORSE THAN BEING STRANDED BC YOUR DOOR LIGHT WON'T GO OFF, YET AGAIN DRAWING THE BATTERY. THIS IS TOO DANGEROUS! THE DOORS WONT EVEN LOCK BECAUSE OF THIS ISSUE. IT'S BAFFLING THAT FORD DOESN'T SEE THIS AS A DANGER TO THEIR CUSTOMERS. AT THIS POINT I WON'T EVER BUY ANOTHER FORD NOR WILL I RECOMMEND THIS VEHICLE TO ANYONE ELSE!!

Electronic Stability Control (esc)
Filed Feb 26, 2017FL

THE LEFT DRIVERS DOOR SENSOR REMAINS ON AFTER THE DOOR IS CLOSED OR LOCKED. THE INDOOR LIGHTS REMAIN ON FOR SEVERAL MINUTES AFTER THE DOOR IS LOCKED WHEN THE CAR IS EITHER TUNED OFF OR ON. THE LIGHTS TURN ON PERIODICALLY WHEN THE CAR IS TURNED OFF. THE DOORS CANNOT BE LOCKED WHEN THE CAR IS RUNNING.

Power Train
Filed Feb 26, 201768,000 milesCO

SHIFT TO PARK WARNING INDICATOR KEEPS COMING ON WHEN THE VEHICLE IS ALREADY IN PARK AND THE VEHICLE IS SHUTOFF. THIS CAUSES THE WHOLE CLUSTER TO LIGHT UP AND WILL EVENTUALLY RUN THE BATTERY DOWN LEAVING A PERSON STRANDED. FORD IS AWARE OF THIS ISSUE AS IT OCCURS ON SEVERAL MODELS. THEY NEED TO RECALL THIS DEFECT IN THE SHIFTER ASSEMBLY.

Unknown or Other
Filed Feb 22, 201741,000 milesIN

DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE COMPLETELY CLOSED,, & WILL NOT LET YOU LOCK DOORS.. ALSO RUNS BATTERY DOWN. SOMETIMES DOES NOT COME ON UNTIL YOU ARE MOVING!!

Structure › Body
Filed Feb 17, 2017119,000 milesIL

I BOUGHT THE 2001 EDGE USED. AFTER TWO DAYS I NOTICED THE PASSENGER DOOR OPEN ALARM CAME ON AND I COULD NOT REMOVE IT. BAD SENSORS. NOW, BOTH THE PASSENGER AND DRIVER DOOR ALARMS STAY ON. AND, IT WILL NOT ALLOW ME TO LOCK MY DOORS, SO WHEN I DRIVE THE DOORS ARE UNLOCKED. MY GRAND DAUGHTER OPENED A BACK DOOR AT A STOP LIGHT. IN ADDITION, DUE TO THE SENSORS, THE DOME LIGHT STAYS ON AND DRAINS MY BATTERY. LOOKING THIS UP THERE ARE A LOT OF COMPLAINTS ABOUT THIS ISSUE. TO TEST THE ISSUE WHILE DRIVING, MY BROTHER OPENED THE DOOR ON THE INTERSTATE DOING 70 MPH. WHEN I TRY TO LOCK THE DOORS THEY REOPEN IMMEDIATELY. THIS IS A DANGEROUS SITUATION. IT HAPPENED 2/6/2017 AND HAS REMAINED THIS WAY.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →