Page 13 of 37 · complaints 601–650 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Unknown or Other
Filed Jul 19, 2017113,000 milesGA

REAR DRIVER'S SIDE DOOR DOES NOT SHOW SHUT ON ALERTS BUT THE DOOR IS SHUT.

Fuel/Propulsion System
Filed Jul 18, 201760,000 milesNY

FUEL LINE LEAK

Structure › Body › Door
Filed Jul 17, 201796,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DRIVER'S SIDE DOOR FAILED TO WORK AND THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 96,000.

Structure › Body
Filed Jul 17, 201760,000 milesWI

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND REMAINED LIT EVEN THOUGH THE DRIVER'S SIDE DOOR WAS CLOSED. THE CONTACT STATED THAT THE INTERIOR LIGHTING REMAINED ILLUMINATED AND CAUSED DECREASED VISIBILITY WHILE DRIVING. THE KINGSVILLE DEALER WAS CONTACTED, BUT WAS NOT REPAIRED DUE TO THE DIAGNOSTIC COST. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000. UPDATED 10/24/17*LJ THE CONSUMER STATED THE DOORS WOULD NOT LOCK WHILE THE DRIVER WAS IN THE CAR, WHICH COULD BE A SECURITY ISSUE. IT COULD ALSO CAUSE THE BATTERY DIE. UPDATED 10/26/2017*JS

Unknown or Other
Filed Jul 17, 201784,000 milesNY

THE DOOR LATCH INDICATOR CONTINUALLY SHOWS THAT THE DRIVER'S DOOR IS AJAR AT ALL TIMES. AS A RESULT, THE INTERIOR LIGHTS AND "DOOR OPEN " LIGHTS REMAIN LIT WHEN THE CAR IS TURNED OFF, DRAINING THE BATTERY. THE DOOR LOCKS DO NOT ENGAGE WHEN THE VEHICLE IS IN MOTION, A SAFETY ISSUE.

Structure › Body
Filed Jul 15, 2017WI

DOOR AJAR INDICATOR ALWAYS ON FOR DRIVER SIDE DOOR. AS A RESULT, THE INTERIOR LIGHTS STAY ON AND DOORS DON'T LOCK WHEN TRAVELLING.

Unknown or Other
Filed Jul 14, 201795,000 milesDE

THE DOOR AJAR WARNING LIGHT IS ALWAYS ON. CREATES VISABILITY ISSUE AT NIGHT BECAUSE INTERIOR LIGHT ON AND CAR WONT LOCK . I SEE MANY COMPLAINTS ABOUT THIS AS WELL

Unknown or Other
Filed Jul 13, 201773,301 milesMD

THE DOOR AJAR LIGHT REMAINS ON FOR THE PASSENGER DOOR WHEN DOOR IS CLOSED AND PREVENTS THE DOOR FROM LOCKING WHILE DRIVING.

Engine
Filed Jul 12, 201780,000 milesTN

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE STARTED TO DECELERATE AND THE CHECK ENGINE WARNING INDICATOR FLASHED. AFTER APPROXIMATELY TWO MINUTES, THE VEHICLE PERFORMED NORMALLY. THE VEHICLE WAS TAKEN TO A FORD LINCOLN MERCURY DEALER IN FRANKLIN, TENNESSEE WHERE IT WAS DIAGNOSED THAT THE WATER PUMP FAILED AND THE WATER DESTROYED THE ENGINE. THE ENGINE WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED AND PROVIDED CASE NUMBER: CAS-12638580-MM4M1H9. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.

Service Brakes
Filed Jul 10, 2017MI

THE BREAKS DOESN'T STOP ALL THE WAY THE PART NEEDS CHANGE IS BRAKE BOOSTER BIG

Electrical System
Filed Jul 7, 201750,000 milesNJ

MY DRIVER DOOR OPEN LIGHT STAYS LIT SOMETIMES WHEN DOOR IS CLOSED. WHEN THIS HAPPENS DOORS WILL NOT LOCK WHEN VEHICLE IS PUT INTO GEAR. HAVE TO OPEN AND CLOSE DOOR NUMEROUS TIMES BEFORE IT GOES OUT. STARTED HAPPENING AROUND 8 MONTHS AGO AND NOW HAPPENS MORE FREQUENTLY.

Electrical System
Filed Jul 6, 201772,000 milesPA

THE DRIVER'S DOOR AJAR LIGHT REMAINS ON EVEN WHEN THE DOOR IS SECURE AND LATCHED.

Electrical System
Filed Jul 3, 201740,000 milesCA

PASSENGER DOOR AJAR WARNING WHEN DOOR APPEARS TO BE CLOSED TIGHTLY. AUTOMATIC LOCKS WILL NOT ENGAGE WHILE IN DRIVE BECAUSE WARNING LIGHT INDICATES PASSENGER DOOR IS AJAR. ADDITIONALLY, INTERIOR LIGHTS REMAIN ON WHEN IN DRIVE DUE TO PASSENGER DOOR AJAR WARNING WHICH PRESENTS A SIGNIFICANT HAZARD WHEN DRIVING AT NIGHT. PROBLEM HAS GOTTEN PROGRESSIVELY WORSE WITH TIME. BATTERY CAR HAD TO BE REPLACED BECAUSE INTERIOR LIGHTS WOULD REMAIN ON ALL NIGHT. OPENING AND RE-SHUTTING DOOR IS INCONSISTENT FIX. WD-40 NOT EFFECTIVE. NOT USING PASSENGER DOOR ONCE WARNING LIGHT TURNS OFF IS THE ONLY SURE WAY TO KEEP DOOR CLOSED. PASSENGER DOOR AJAR WARNING LIGHT REMAINS ON WHEN CAR IS IN MOTION OR STOPPED WHENEVER KEY IS IN IGNITION. WHEN CAR IS OFF AND KEY IS OUT, INTERIOR LIGHTS REMAIN ON INDEFINITELY, CAR IS ONLY ABLE TO BE LOCKED WHEN CAR IS OFF AND KEY IS OUT OF IGNITION.

Electrical System
Filed Jul 1, 201776,000 milesMO

DOOR AJAR ON FRONT PASSENGER DOOR AND INTERIOR LIGHTS AND EXTERIOR LIGHTS STAYING ON AND NOT BEING ABLE TO AUTOMATIC LOCKING MECHANISM AFTER YOU START DRIVING OR BEING ABLE TO LOCK THE CAR WHEN YOU PARK SAID VEHICLE. WAS TOLD BY DEALER FORD IS NOTORIOUS FOR THE FORD 2011 EDGE 3.5L V6 ELECTRICAL-SWITCH & RELAY DOOR OPEN WARNING RELAY WAS MAJOR PROBLEM WITH THIS VEHICLE . AND IT WILL KEEP THE COMPUTER OPEN AND WILL DRAIN THE BATTERY QUICKLY CAUSING THE VEHICLE TO DIE ON THE ROADSIDE AFTER OVER 1500 COMPLAINT TO FORD COMPANY THEY STATED NOT ENOUGH COMPLAINT .....THIS IS A SAFETY ISSUE IF YOU HAVE CHILDREN THEY CAN OPEN A UNLOCKED DOOR WHAT MORE PROOF DO YOU NEED FORD NOT TO RECALL THIS ISSUE AND FIX IT !!

Engine
Filed Jun 30, 201794,300 milesCA

THROTTLE BODY SUSPECTED: 2011 FORD 3.5L EDGE DECELERATING AND STALLING AT RANDOM. VEHICLE STRANDED IN MIDDLE OF ROADWAY UNTIL PUSHED TO SIDE OF THE ROAD. TURNING VEHICLE OFF THEN BACK ON CORRECTS ISSUE UNTIL THE NEXT RANDOM EVENT. THIS HAS HAPPENED 4 TIMES WITH THIS VEHICLE.

Latches/Locks/Linkages › Doors › Latch
Filed Jun 28, 201749,000 milesCA

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOME LIGHT FAILED TO TURN OFF, WHICH DRAINED THE ELECTRICAL POWER. IN ADDITION, THE DOOR AJAR WARNING INDICATOR ILLUMINATED INTERMITTENTLY WHEN THE DOOR WAS CLOSED. THE INDEPENDENT MECHANIC WHO SOLD THE VEHICLE TO THE CONTACT DID NOT PERFORM DIAGNOSTIC TESTING. THE DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THE CONTACT WAS WAITING TO DETERMINE IF THERE WAS A MANUFACTURER CAMPAIGN TO SERVICE THE VEHICLE OR A SOLUTION TO PREVENT THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

Exterior Lighting
Filed Jun 27, 201736,000 milesIN

DOOR AJAR LIGHT SAYS ON WHILE DRIVING - DOORS WILL NOT LOCK AND INTERIOR LIGHT STAYS ON IN PARK STARTED AT 36,000 MILES

Electrical System
Filed Jun 27, 2017MO

DOOR AJAR LIGHT ALWAYS ON EVEN WHILE DOOR IS CLEARLY SHUT. DOORS WILL NOT LOCK WHILE DRIVING AND DOME LIGHTS STAY ON DRAINING BATTERY.

Electrical System
Filed Jun 26, 201751,000 milesIL

THE DRIVERS SIDE DOOR SWITCH THAT SENSES WHEN THE DOOR IS OPEN IS STUCK IN THE OPEN POSITION. THEREFORE THE COMPUTER THINKS THE DOOR IS OPEN AT ALL TIMES. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON WHEN THE CAR IS IN DRIVE, AND ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE THE ENGINE IS RUNNING. ONLINE SEARCHES INDICATE THIS IS A COMMON PROBLEM THAT'S NOT BEING ADDRESSED BY THE MANUFACTURER. THE DESIGN OF THE DOOR SWITCH SEEMS FAULTY, AS IT REQUIRES SIGNIFICANT LABOR TO DISASSEMBLE THE DOOR AND REPLACEMENT OF THE ENTIRE ASSEMBLY. THIS OCCURS WHILE CAR IS PARKED AS WELL AS WHEN IT IS IN MOTION.

Electronic Stability Control (esc)
Filed Jun 23, 2017FL

THE DOOR AJAR LIGHT WON'T GO OFF.

Electrical System
Filed Jun 19, 2017149,455 milesAZ

THE DRIVERS SIDE DOOR SWITCH THAT SENSES WHEN THE DOOR IS OPEN IS STUCK IN THE OPEN POSITION. THEREFORE THE COMPUTER THINKS THE DOOR IS OPEN AT ALL TIMES. THIS CAUSES THE OVERHEAD LIGHTS TO STAY ON WHEN THE CAR IS IN DRIVE, AND ALSO PREVENTS THE DOORS FROM BEING LOCKED WHILE THE ENGINE IS RUNNING. ONLINE SEARCHES INDICATE THIS IS A COMMON PROBLEM THAT'S NOT BEING ADDRESSED BY THE MANUFACTURER. THE DESIGN OF THE DOOR SWITCH SEEMS FAULTY, AS IT REQUIRES SIGNIFICANT LABOR TO DISASSEMBLE THE DOOR AND REPLACEMENT OF THE ENTIRE ASSEMBLY.

Service Brakes
Filed Jun 18, 2017131,000 milesTX

BRAKES FEEL LIKE THEY ARE NOT WORKING. AND MAKE A HISSING NOIES AND PETAL GOES ALL THE WAY TO FLOOR WHEN PUSHED. BOTH WHEN DRIVING OR AT A STAND STILL.

Exterior Lighting
Filed Jun 17, 201725,600 milesPA

THE EMERGENCY FLASHERS TURN ON AT ANYTIME INCLUDING WHEN THE VEHICLE IS NOT RUNNING. THE ONLY WAY TO TURN OFF IS TO DISCONNECT WIRE. WE HAVE CAR IN TO GARAGE AND THEY HAD NEVER HEARD OF THIS HAPPENING BEFORE!! THEY 1ST SAID WOULD COST UP TO $600 BUT THEY DIDN'T KNOW WHAT PROBLEM WAS NOW THEY ARE SAYING A MODULE HAS TO BE REPLACED AND WILL COST OVER $1100. I DID SEE ON LINE WHERE THERE WAS A RECALL THAT STATED THE MODULE HAD TO BE REPLACED TO CORRECT ELECTRICAL PROBLEM, AND FORD WOULD TAKE CARE OF IT. I DON'T FEEL I SHOULD BE BILLED FOR THIS SINCE THEY KNOW THERE IS AN ELECTRICAL ISSUE AND MODULE IS ONLY FIX. THE CAR DOES NOT HAVE TO BE IN MOTION FOR THIS TO HAPPEN IT HAS HAPPENED EVEN WHEN THE CAR IS PARKED!!

Unknown or Other
Filed Jun 14, 2017IL

PASSENGER DOOR AJAR LIGHT REMAINS ON AT ALL SPEEDS AND STATIONARY. SAFETY OF MYSELF AND CHILDREN ARE IN JEPARDY BECAUSE MY CAR NO LONGER LOCKS. WE WILL BE TRADING THIS VEHICLE IN. SAFETY ISN'T SOMETHING YOU RISK. EXTREMELY UPSETTING. WITH ALLL OF THE ISSUES POSTED THAT FORD HASN'T SENT A RECALL ON THIS.

Electrical System
Filed Jun 11, 201788,000 milesTX

MY "DOOR AJAR" CONTINUES TO STAY ON AND I CANNOT ALARM THE CAR AS IT SHOWS THE DRIVERS DOOR AS UNLOCKED. I FOUND OUT THAT THE LOCKING MECHANISM IS FAULTY AND WILL COST ME AROUND $450 TO CORRECT. FOR A 6-YEAR-OLD CAR, THIS SHOULD NOT HAVE GONE OUT SO SOON.

Structure › Body › Door
Filed Jun 9, 2017130,000 milesMN

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL CONSTANTLY INDICATED THAT THE REAR DRIVER SIDE DOOR WAS OPEN WHEN, IN FACT, THE DOOR WAS COMPLETELY CLOSED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000.

Electrical System
Filed Jun 8, 2017NC

WHEN I SHUT MY DRIVER DOOR THE LIGHT COMES ON THE DASHBOARD SAYING "DRIVER DOOR AJAR". I HAVE TO KEEP SHUTTING/SLAMMING THE DOOR TO CLEAR ALARM. AT MOST IT WILL NOT GO OFF. WHEN I START TO DRIVE WITH ALL THE DOORS CLOSED ALL DOORS SHOULD LOCK AND THEY DON'T BECAUSE THE DOOR IS OPEN. I HAVE TWO YOUNG CHILDREN AND I DON'T THINK IT'S SAFE. WHEN I HIT MY KEY TO LOCK THE DOORS AFTER I GET OUT MY INTERIOR LIGHTS STAY ON WHICH IS CAUSING LOW BATTERY! THIS NEEDS TO BE FIXED! FOR YOU TO PROVIDE VEHICLES TO THE WORLD SAFETY IS A MUST AND THEIR ARE SO MANY OTHERS OUT THERE THAT HAS THIS PROBLEM WHY BE SO SLOW TO CORRECT IT!!

Service Brakes
Filed Jun 8, 201786,500 milesNY

BRAKES FELT WEAK AND MADE "HISSING" SOUND. TOOK CAR TO MECHANIC HAD NEW FRONT AND REAR BRAKES INSTALLED. DRIVING HOME NOTICED BRAKES STILL FELT SOMEWHAT WEAK AND HISSING SOUND STILL EXISTS. DID SOME RESEARCH AND FOUND FORD CUSTOMER SERVICE PROGRAM ISSUED FOR MY CAR DUE TO BAD BRAKE BOOSTER! NEVER NOTIFIED ABOUT THIS EXTREMELY DANGEROUS ISSUE. FOUND MANY POSTS FROM PEOPLE WHO HAS SERIOUS ISSUES WITH THIS. HOW IN THE WORLD COULD THE NTSB ALLOW FORD TO GET AWAY WITH NO RECALL??? IF SOMEONE DIES OR GETS SERIOUSLY INJURED FROM THIS ISSUE THE NTSB WILL BEAR SOME OF THE RESPONSIBILITY FOR THIS FOR ALLOWING FORD TO GET AWAY WITH NO RECALL. 13N02 ' EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER ' 2010-2013 FORD EDGE & LINCOLN MKX

Structure › Body
Filed Jun 7, 201764,000 milesOH

ONGOING ISSUE SINCE 03/2017, CAR ONLY HAS 64K MILES ON IT. DOOR AJAR LIGHT COMES ON AND STAYS ON WHEN DRIVER OR PASSENGER DOOR IS OPENED THEN CLOSED. THE DOME LIGHT STAYS ON WHILE CAR IS IN REVERSE ONLY TURNING OFF ONCE CAR IS IN DRIVE DANGEROUS WHEN BACKING AT NIGHT. THE BIGGER CONCERN IS NONE OF THE DOORS WILL STAY LOCKED WHEN THE CAR IS IN MOTION AND THIS DOOR AJAR LIGHT IS ON. THIS LIGHT STAYS ON ABOUT 90% OF THE TIME, OPENING AND CLOSING DOOR OVER AND OVER ON OCCASION WILL TURN IT OFF.

Electrical System
Filed Jun 7, 201782,000 milesVA

MY 2011 FORD EDGE MY TOUCH SCREEN WENT BLACK. I WAS AWAY FROM HOME AND WITH A BLACK SCREEN I AM UNABLE TO SET TEMP OF HEAT OR AIR, OR CONTROL/MY WINDOW DEFROSTER/FOGGER.

Structure › Body
Filed Jun 4, 2017NY

DRIVER'S DOOR AJAR LIGHT STAYS ON EVEN AFTER DOOR IS CLOSED.

Electrical System
Filed May 31, 201789,000 milesKY

THE DOOR AJAR SENSOR NO LONGER IS WORKING. SAY MY VEHICLE HAS THE DRIVER DOOR OPEN EVEN WHEN IT IS CLOSED. IT IS CAUSING ISSUES WITH MY BATTERY DUE TO THE DOME LIGHT STAYING ON. IT ALSO WILL NOT STAY LOCKED, WHEN EVER I HIT THE LOCK BUTTON IT AUTOMATICALLY UNLOCKS ITSELF.

Structure › Body
Filed May 30, 2017110,000 milesTX

ON 2011 FORD EDGE ON THE RIGHT FRONT PASSENGER DOOR, A "DOOR AJAR" WARNING COMES ON AND CANNOT BE TURNED OFF, EVEN WHEN THE DOOR IS REPEATED CLOSED. AFTER MANY TRIES, I HAVE BEEN ABLE TO GET IT TO TURN OFF. WHEN IT IS ON, THE CAR INTERIOR LIGHTS STAY ON, LEADING TO A DEAD BATTERY, AND ISSUES WITH LOCKING AND KNOWING IF THE DOOR IS REALLY CLOSED. THE "DOOR AJAR" LIGHT EVEN CAME ON ONCE WHEN THE CAR WAS STANDING AND DOOR HAD NOT BEEN TOUCHED

Engine
Filed May 30, 201765,000 milesVA

CODE P2111 OCCURS AND AT STOP LIGHT ENGINE APPEARS TO ALMOST STALL. WHILE DRIVING THE STABILITY CONTROL TUNS OFF, LOW OIL PRESSURE LIGHT COMES ON, AND CHECK ENGINE LIGHT COMES ON. PROBLEM GOES AWAY WHILE DRIVING AFTER A SECOND. AT THE STOP LIGHT, IT BEGINS EVERY TIME YOU COME TO THE STOP LIGHT. FORD SAYS NOTHING IS WRONG BUT THIS APPEARS TO BE ANOTHER THROTTLE BODY ISSUE WITH FORD EDGES.

Structure › Body
Filed May 27, 201737,356 milesIL

I BOUGHT THE EDGE BRAND NEW AND WHEN I WAS 1000 MILES OVER MY WARRANTY MY DOOR AJAR WOULD NOT GO OFF, SO MY INSIDE DOME LIGHTS STAY ON LONGER ALSO UNTIL YOU HIT THE OK BUTTON ON YOUR STEERING WHEEL, THEN IT WILL GO OFF IN A LITTLE WHILE, I CALLED THE DEALERSHIP AND THEY WANTED TO CHARGE ME TO LOOK AT IT, I CALLED FORD AND THEY DIDN'T WANT TO DO NOTHING EITHER. I HAVE NEVER HAD ANY PROBLEMS WITH MY DOOR ON MY VEHICLES IN ALL MY LIFE. THIS HAS GOT TO BE A RECALL, THIS IS THE MANUFACTURES PROBLEM, BECAUSE MINE VEHICLE WAS'NT EVEN A YEAR OLD AND I HAD THIS, HOPE THIS HELPS TO GET A RECALL.

Electronic Stability Control (esc)
Filed May 25, 201789,000 milesIL

RECEIVED INTERMITTENT TRACTION SYSTEM WARNINGS WHILE DRIVING 2011 FORD EDGE AND IN ADDITION TO THE WARNINGS CAR DROVE VERY DIFFERENTLY -LIKE IT WAS BOGGED DOWN AND ACCELERATION WAS DIFFICULT. IN ORDER TO CORRECT THE PROBLEM I PULLED OVER AND TURNED OFF CAR AND THEN TURNED IT BACK ON - ONCE I DID THAT THE WARNING WAS GONE AND THE CAR DROVE NORMALLY AGAIN. THIS ERROR WOULD POP UP RANDOMLY ON DIFFERENT DAYS AND WOULD BE RESOLVED WITH A POWER DOWN AND RESTART. THEN ANOTHER DAY I RECEIVED AWD WARNING AND WHEN THIS HAPPENED THE POWER TO THE WHEELS SEEMED TO DISAPPEAR AND THE CAR SEEMED TO JUST BE ROLLING SLOWLY SO I HIT THE GAS TO ACCELERATE AND THE CAR DID NOTHING NO ACCELERATION. I PULLED THE CAR OVER AND SHUT IT OFF AND TURNED IT BACK ON AND THE ERROR WAS GONE AND THE CAR DROVE NORMALLY. THESE ERRORS SCARED ME AS I DRIVE ON THE HIGHWAY WITH MY SMALL KIDS AND IF IT HAPPENED ON THE HIGHWAY I AM CERTAIN A CAR SUDDENLY LOSING ACCELERATION IN HIGHWAY TRAFFIC COULD LEAD TO A CRASH/TRAGEDY. I TOOK THE CAR IN TO A LOCAL FORD DEALER AND WAS TOLD THAT THE DIAGNOSTICS DID NOT SHOW ANYTHING HOWEVER THROUGH THEIR RESEARCH THEY DETERMINED THAT A SOFTWARE UPGRADE MIGHT RESOLVE THE PROBLEM. WHY IS THIS NOT A RECALL? I DO NOT UNDERSTAND WHY I THE CUSTOMER AM HELD RESPONSIBLE TO PAY FOR THE LABOR FOR A SOFTWARE UPGRADE. IF THERE IS DOCUMENTATION TO SUPPORT THAT A SOFTWARE UPGRADE CAN RESOLVE THESE ISSUES AND KEEP THE CUSTOMER SAFE SHOULD A RECALL NOT BE ISSUED TO HELP PREVENT A CUSTOMER LOSING PO

Unknown or Other
Filed May 25, 2017101,000 milesID

THE DRIVER DOOR AJAR LIGHT DOES NOT GO OFF WHEN THE DOOR IS SHUT. THIS STARTED AS AN INTERMITTENT PROBLEM BACK IN MARCH, 2017 BUT NOW HAPPENS ALMOST EVERY TIME. EVEN IF IT DOES GO OFF WHEN THE DOOR SHUTS, IT NOW COMES BACK ON WHILE DRIVING. WHEN THE DOOR AJAR LIGHT IS ON, THE DOORS CANNOT BE LOCKED AND THE INTERIOR LIGHTS STAY ILLUMINATED. THIS HAPPENS WHEN EXITING THE CAR AS WELL WHICH AGAIN DOES NOT ALLOW IT TO BE LOCKED AND THE INTERIOR LIGHTS STAY ON DRAINING THE BATTERY. I'VE BEEN TOLD THAT THIS IS A VERY WELL KNOWN ISSUE BUT FORD HAS DECIDED NOT TO DO A RECALL. CUSTOMERS ARE HAVING TO PAY FOR THE REPLACEMENT OF THE SENSORS ON THEIR OWN WHICH IS ANYWHERE FROM $450 - $600. WHILE THERE ARE NO "SAFETY" ISSUES INVOLVED WITH THIS FAULTY SENSOR, IT DOESN'T MAKE SENSE THAT FORD WOULD NOT CORRECT THIS ISSUE AFTER BUILDING IN ALL THE "SAFETY" FEATURES AROUND THE LOCKING PROCESS AND MECHANISMS.

Exterior Lighting
Filed May 23, 201765,000 milesIN

ON 5/20/17 WE NOTICED THE DOOR AJAR LIGHT WAS ON AND INTERIOR DOME LIGHT STAYED ON WHILE DRIVING. STOPPED THE CAR, OPENED AND CLOSED EACH DOOR, SOMETIMES SEVERAL TIMES AND SEEMED TO BE THE DRIVER'S SIDE BACK DOOR. LIGHTS ALL FINALLY WENT OFF. THE NEXT DAY THE ISSUE RETURNED - DOME LIGHT REMAINED ON FOR 1.5 DAYS AND DOOR AJAR LIGHT WAS ALSO ON. THE NIGHT OF 5/22 MY HUSBAND DIRECTED MY SON TO TRY SOMETHING WITH THE DOOR LATCH ON THAT DOOR AND THAT GOT THE LIGHTS TO GO OFF AGAIN. IT'S DANGEROUS TO DRIVE THE CAR AT NIGHT WHEN THE INTERIOR LIGHTS WON'T GO OFF NOT TO MENTION THAT THIS WILL CAUSE BATTERY DRAINAGE.

Electrical System
Filed May 22, 201765,000 milesCA

DRIVERS DOOR LOCK STAYS OPEN WHEN DOOR IS CLOSED, DOOR AJAR WARNING LIGHT STAYS ON ALL THE TIME I'M DRIVING, DOME LIGHTS STAY ON WHEN I START DRIVING AND FINALLY GO OFF, DOME LIGHTS AND PARKING LIGHTS ARE ON FOR AN EXTENDED PERIOD AFTER I HAVE PARKED THE CAR. I FEEL THIS IS A SAFETY ISSUE BECAUSE WHEN I START DRIVING ALL THE LIGHTS IN THE CAR ARE ON AND I CAN'T TELL IF ON GOING TRAFFIC IS COMING OR NOT AT NIGHT, VERY DANGEROUS FOR ANYONE GOING THROUGH THIS PROBLEM.

Structure › Body
Filed May 22, 201777,000 milesCA

THE DOOR AJAR LIGHT CAME ON AND MY DRIVERS DOOR WAS SHUT. EVENTUALLY THE LATCH COMPLETELY FELL OFF AND THE DOOR HANDLE TOO. WE COULDN'T OPEN THE DRIVERS SIDE DOOR OR ROLL THE WINDOW DOWN. THIS IS A KNOWN RECALL ISSUE WITH OTHER FORD VEHICLES.

Engine
Filed May 19, 2017101,000 milesNJ

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 55 MPH, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER TO HAVE A DIAGNOSTIC PERFORMED WHICH LOCATED THE FAILURE AT THE WATER PUMP THAT CAUSED THE FLUID TO LEAK INTO THE ENGINE. THE DEALER ADVISED THAT THE ENGINE NEEDED TO REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 101,000.

Structure › Body
Filed May 16, 2017OK

FORD EDGE 2011 - DOOR AJAR WHEN DOOR IS CLOSED. VERY POOR CONSTRUCTION OF THIS PART. THE DOOR SENSOR IS LOCATED IN THE DOOR LATCH. THE DOOR AJAR WILL NOT LET YOU LOCK YOUR CAR DOORS AND ALSO KEEPS YOUR OVERHEAD DOME LIGHT ON THEREFORE DRAINING YOUR CAR BATTERY. FORD SHOULD RECALL THIS AS THEY KNOW IT IS A HUGE PROBLEM AND A DEFECTIVE PART. THIS CAN HAPPEN ON ALL DOORS AND AT $500 EACH YOU ARE HAVING TO PAY $2,000.00 JUST TO KEEP THIS FROM DRAINING YOUR BATTERY. HOW CAN ANYONE THINK THIS IS OK? I NEVER EVEN USE MY BACK SEAT AND MY CAR ONLY HAS 83,000 MILES. IF YOU HAVE AN EXTENDED WARRANTY , STRANGE IT DOES NOT COVER THIS. YOU CAN ONLY BUY THIS PART FROM FORD. THIS IS NOT RIGHT . FORD USED FAULTY PARTS., YET THEY SEEM TO THINK IT'S OK BECAUSE THEY SAID THERE ARE NO RECALLS BECAUSE NO ONE DIED. IS THAT WHAT IS TAKES TO HAVE A RECALL ? FORD KNOWS THIS IS WRONG, YET WILL NOT RECALL BECAUSE THEY DON'T HAVE TO.

Electrical System
Filed May 16, 2017100,000 milesWI

MY PASSENGER DOOR AJAR LIGHT STAYS ON WHEN THE CAR IS MOVING OR PARKED.

Air Bags
Filed May 15, 2017IL

WHEN DRIVER SIDE DOOR IS SHUT LIGHT STAYS ON AND SAYS DOOR IS AJAR, MAKES BATTERY RUN OUT OF JUICE. PASSENGER SIDE AIR BAG IS OFF AT ALL TIMES EVEN WHEN PASSENGER IS SITTING IN SEAT.

Unknown or Other
Filed May 7, 201750,000 milesVA

REAR DRIVERS SIDE DOOR LATCH IS MALFUNCTIONING. THE SENSOR LIGHT IN THE INSTRUMENT PANEL CONTINUALLY SAYS DOOR OPEN AND THE INTERIOR LIGHTS STAY ON WHILE DRIVING. THIS SIGNIFICANTLY IMPACTS NIGHTTIME VISIBILITY AND CREATES UNSAFE DRIVING CONDITIONS.

Electrical System
Filed May 7, 201746,000 milesTX

"DOOR AJAR" SENSOR ON DRIVER'S DOOR NOT SENSING WHEN DOOR IS SHUT CAUSING DOORS NOT TO LOCK AUTOMATICALLY WHEN IN MOTION AT ANY SPEED AND CAUSING BATTERY DRAINAGE AS LIGHTS WILL NOT TURN OFF AFTER BEING LOCKED WHEN PARKED, WHICH ALSO EXPOSES CONTENTS OF VEHICLE FOR POTENTIAL THEFT.

Exterior Lighting
Filed May 6, 201753,772 milesPA

FRONT DRIVER SIDE DOOR SWITCH DOES NOT OPERATE PROPERLY CAUSING FALSE INDICATION THAT DOOR IS NOT CLOSED. WARNING INDICATOR CAN BE OVERRIDDEN BUT THIS CAN CAUSE A POTENTIAL HAZARD IF DRIVER ROUTINELY IGNORES INDICATOR AND THE DOOR IS NOT ACTUALLY LATCHED. BASED ON MY ON LINE SEARCH THIS IS A COMMON PROBLEM WITH THIS MODEL. I CONSIDER THIS A SERIOUS SAFETY ISSUE. THIS ISSUE SHOULD BE INVESTIGATED FOR A POTENTIAL RECALL. THIS CONDITION EXISTS WHILE THE CAR IS STATIONARY OR IN MOTION.

Latches/Locks/Linkages › Doors › Latch
Filed May 5, 201780,000 milesOK

TL* THE CONTACT OWNS A 2011 FORD EDGE. UPON STARTING THE VEHICLE, THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND CHIMED. THE CONTACT ATTEMPTED TO LOCK THE DOORS, BUT THE LOCKS FAILED. THE DEALER DIAGNOSED THAT THE LATCH MALFUNCTIONED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

Electrical System
Filed May 3, 201772,000 milesTX

DRIVER DOOR AJAR! WHEN THE DOOR IS CLOSED! UHH LEFT ME STRANDED TWICE BECAUSE IT RAN DOWN MY BATTERY.. THERE NEEDS TO BE A RECALL! PAID TOO MUCH FOR THIS VEHICLE!

Electronic Stability Control (esc)
Filed Apr 30, 201754,123 milesCA

DRIVER DOOR AJAR LIGHT STAYS ON AND WONT GO OFF AFTER SEVERAL ATTEMPTS. DOOR IS FOR SURE SHUT AND LIGHTS STAY ON AND DOORS WILL NOT LOCK. THIS IS DANGEROUS, ESPECIALLY WITH SMALL CHILDREN IN THE CAR.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2011 Ford Edge → · Every Edge year → · How the figures are calculated →