Page 15 of 37 · complaints 701–750 of 1,803

2011 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →

Structure › Body
Filed Feb 15, 2017MI

THE REAR DRIVER-SIDE DOOR INDICATOR SWITCH HAS BECOME UNRELIABLE. IT NOW INDICATES THE REAR DRIVER-SIDE DOOR IS OPEN A MAJORITY OF THE TIME. BECAUSE THE CAR THINKS THE DOOR IS NOT CLOSED, INTERIOR LIGHTS DO NOT DIM RELIABLY AND THE DOORS NO LONGER LOCK RELIABLY. I DON'T GET THE OPTION TO DO SO UNTIL THE CAR IS WELL UNDER WAY.

Electrical System
Filed Feb 13, 201727,701 milesIL

1. OCTOBER 3, 2016 ' FORD EDGE "DOOR AJAR" LIGHT PROBLEMS ARE UNDER INVESTIGATION BY THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION (NHTSA) AFTER SAFETY REGULATORS RECEIVED 1,560 COMPLAINTS ABOUT 2011-2013 FORD EDGE DOOR AJAR LIGHTS THAT STAY ON AND COST A SMALL FORTUNE TO REPAIR. 2, FORD EDGE THE DOOR AJAR LIGHTS LOCATED ON THE INSTRUMENT CLUSTERS STAY ON ALL THE TIME EVEN WHEN ALL DOORS ARE CLOSED AND FULLY LATCHED, LEAVING OWNERS QUESTIONING IF THE DOORS ARE REALLY CLOSED. 3, OTHER PROBLEMS ASSOCIATED WITH THE DOOR AJAR LIGHTS STAYING ON, SUCH AS DRAINED BATTERIES FROM BOTH THE DOOR AJAR LIGHTS AND THE DOME LIGHTS STAYING ON. 4. THE DOORS WON'T LOCK WITH THE DOOR AJAR LIGHTS CONSTANTLY ILLUMINATED AND OTHER OWNERS SAY THE DOORS OPEN WHILE DRIVING. NHTSA SAYS IT DOESN'T KNOW OF ANY RELATED CRASHES, BUT ONE PERSON REPORTED THEY SUFFERED INJURIES DUE TO THE PROBLEM. 5. IN ADDITION TO THE SAFETY HAZARDS CAUSED BY THE LIGHTS, OWNERS SAY THEY HAVE BEEN FORCED TO PAY HUNDREDS OF DOLLARS TO FIX PROBLEMS THOSE OWNERS BELIEVE SHOULD BE FIXED UNDER A FORD RECALL. HOWEVER, ONE EDGE OWNER SAID SHE WAS TOLD BY FORD THE VEHICLES HADN'T BEEN RECALLED BECAUSE THERE HADN'T BEEN ENOUGH COMPLAINTS. PLEASE NOTE WE WERE GIVEN A VERY HIGH DISCOUNT ON THE REPAIR WE WERE ORIGINALLY QUOTED $550.00!! 6. MY DRIVER DOOR AJAR LIGHT KEPT COMING ON. I DIDN'T PAY MUCH ATTENTION TO IT; HONESTLY JUST THOUGHT IT WAS A SENSOR AND I WOULD TAKE IT IN TO GET LOOKED AT. EVENTUALLY THE LIGHT STAYED ON ALL THE

Electrical System
Filed Feb 11, 2017MO

REAR DRIVER SIDE DOOR AJAR LIGHT STAYING ON. UNCERTAIN IF DOOR IS SHUT OR NOT. WAS FIRST ABLE TO OPEN AND SHUT DOOR SEVERAL TIMES AND GET IT TO TURN OFF BUT NOW IT IS STAYING ON CAUSING MY DOME LIGHTS TO STAY ON.

Electrical System
Filed Feb 6, 2017NC

DOOR AJAR NOT SENSING DOOR CLOSED ON FRONT RIGHT DOOR. THE LIGHTS STAY ON WHILE ALL DOORS ARE CLOSED AND THE DOORS WILL NOT LOCK WHILE IN MOTION.

Service Brakes
Filed Feb 5, 20172 milesPR

IT STARTED HAVING PROBLEMS WITH THE BREAKS A COUPLE OF WEEKS AGO WHEN IN THE MIDDLE OF THE ROAD THE CARS BRAKES FAILED AND WHEN ALL THE WAY TO THE END OF THE PEDAL. FIRST, I CHANGED THE ROTORS AND PEDALS BUT IT CONTINUED TO HAD A PROBLEM, WENT TO A PEPBOYS WHERE IT WAS DIAGNOSED A MASTER CYLINDER PROBLEM. ORDERED THE PART AND WENT TO THE DEALER IN MAYAGUEZ FORD IN PUERTO RICO WHERE THEY INSTALLED THE PART AND THEY TOLD ME IT HAD A RECALL FOR THE BOOSTER OF THE BRAKES, INSTALLED IT FREE OF CHARGE, BUT THE SAME DAY THEY CHANGED THE PARTS, I STILL HAD THE SAME PROBLEMS WITH NO BRAKES FOR A COUPLE OF MINUTES AND THEN IT STABILIZED. IT HAPPENS A COUPLE OF TIMES A DAY. DON'T KNOW WHAT TO DO NEXT.

Electrical System
Filed Feb 1, 201770,000 milesNY

DOOR AJAR LIGHT; DOORS UNLOCK IN DRIVE; DOORS UNLOCK IN PARK AFTER PRESSING LOCK; SAFETY ISSUE WITH THIS VEHICLE BECAUSE PASSENGERS MAY OPEN DOOR WHILE IN MOTION; PEOPLE COULD ENTER FROM OUTSIDE WHILE CAR IS PARKED OR STOPPED WHILE IN TRANSIT. PROBLEM HAS BEEN ONGOING SINCE AT LEAST JANUARY 2014

Electrical System
Filed Jan 30, 201790,000 milesCA

DOOR AJAR LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. YOU ARE LEFT UNSURE IF THE DOOR IS CLOSED PROPERLY. IT DRAINS THE BATTERY OVER TIME AS IT LEAVES THE LIGHTS ON INSIDE. MY 16 YEAR OLD WILL BE DRIVING SOON AND THIS IS A SAFETY ISSUE THAT NEEDS TO BE FIXED BY FORD. THIS IS NOT AN ISSUE THAT IS CAUSED DUE TO WEAR AND TEAR. *TR

Engine and Engine Cooling › Exhaust System › Emission Control
Filed Jan 29, 201775,000 milesCA

UNABLE TO PASS EMISSIONS BECAUSE THE SYSTEM RESETS ITSELF ON RESTART RESULTING IN MY EMISSIONS TEST SENSORS REPORTING INCOMPLETE INSTEAD OF COMPLETE. SAME AS FORDS 13E04 BUT MY VIN IS NOT COVERED BY THAT RECALL. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Structure › Body
Filed Jan 29, 2017TX

THE DOOR LATCH SENSOR IS FAILING CAUSING THE CAR TO BELIEVE DOOR IS UNLATCHED. THIS LEAVES DOME LIGHT ON INSIDE CAR EVEN WHILE DRIVING. I UNDERSTAND FORD HAS RECALLED OTHER MODELS FOR THIS FAILURE BUT NOT EDGE. *TR

Unknown or Other
Filed Jan 25, 201792,000 milesCO

DOOR AJAR MESSAGE ON ALL THE TIME

Structure › Body › Door
Filed Jan 25, 201794,000 milesNC

MY PASSENGER DOOR AJAR LIGHT/ALARM COMES ON RANDOMLY WHILE DRIVING DOWN THE ROAD, AND SOMETIMES IT HAPPENS AFTER SOMEONE GETS IN AND SHUTS THE DOOR. THIS WEEKEND IT HAPPENED WHILE I WAS DRIVING AT NIGHT DURING TERRIBLE RAIN...CAUSING THE INTERIOR LIGHTS TO COME ON AND NEARLY BLIND THE DRIVER(ME). IT DOESN'T SEEM TO KNOW WHEN THE DOOR IS OPEN/CLOSED. THIS ALSO KEEPS THE CAR FROM LOCKING CORRECTLY...IT AUTOMATICALLY UNLOCKS BECAUSE IT THINKS THE DOOR IS OPEN. LAST- THE LIGHT WILL REMAIN ON WHEN YOU EXIT THE VEHICLE WHICH ENDS UP KILLING THE BATTERY. YOU MIGHT THINK IT IS OK- BUT IT JUST DECIDES TO TRIGGER THE DOOR AJAR SENSOR AND LIGHTS ARE ON. THIS HAS HAPPENED IN MIDDLE OF THE NIGHT, AFTER I THOUGHT IT WAS LOCKED UP AND SECURE FOR THE NIGHT. IT ALSO MAKES ME WONDER IF THE DOOR LATCH IS NOT WORKING AND THE PASSENGER MAY BE AT RISK OF FALLING OUT OF THE CAR. FORD WANTS 450.00 TO FIX A SAFETY PROBLEM THAT IS WIDELY COMPLAINED ABOUT AND SHOULD BE REMEDIED WITHOUT COST TO CONSUMER. *TR

Structure › Body
Filed Jan 20, 201775,000 milesMN

DOOR AJAR LIGHT STAYS ON WHEN THE DOOR IS COMPLETELY CLOSED/LATCHED. THAT DOES NOT ALLOW TO LOCK THE DOORS AUTOMATICALLY (AFTER THE SPEED IS MORE THAN 5 MPH) OR EVEN MANUALLY SINCE THEY UNLOCK IMMEDIATELY. THAT IS A SAFETY CONCERN. ALSO, THE INTERIOR LIGHTS STAY ON UNTIL YOU DRIVE, BLINDING YOU AND THIS CAN BE A SAFETY ISSUE AT NIGHT.

Electrical System
Filed Jan 18, 201765,000 milesNY

THE DOOR AJAR LIGHT COMES ON EVEN THOUGH ALL DOORS OR CLOSED. THE PROBLEM IS THAT INTERIOR LIGHTS STAY ON AND DOORS WILL NOT LOCK EVEN WHEN THE CAR IS OFF. THIS DRAINS AND KILLS THE BATTERY. FORD STATES NO RECALLS. AFTER RESEARCHING ON INTERNET, THIS HAS BEEN HAPPENING WITH FORD MODELS FOR YEARS WITH NO FIXES.

Interior Lighting
Filed Jan 18, 2017132,000 milesOH

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE INSTRUMENT PANEL LIGHTING REMAINED ILLUMINATED AND THE "DOOR AJAR" MESSAGE WAS DISPLAYED. IN ADDITION, THE DOME LIGHT REMAINED ILLUMINATED. THE FAILURE RECURRED NUMEROUS TIMES. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 132,000.

Structure › Body
Filed Jan 17, 201734,000 milesOH

DOOR SENSOR INDICATES DOOR OPEN EVEN WHEN MANUAL CLOSURE OF THE LATCH MECHANISM. HAS CAUSED MULTIPLE DEAD BATTERIES AND MAKES VEHICLE UNRELIABLE. FORD DENIES EXTENDED WARRANTY COVERAGE BECAUSE THEY CLAIM ITS A "KNOWN MANUFACTURES DEFECT"

Electrical System
Filed Jan 16, 201756,100 milesWI

THE DRIVERS DOOR AJAR WARNING WAS ACTIVATED ON THE INSTRUMENT PANEL. THE DOOR WAS ACTUALLY CLOSED. THE SAFETY ISSUE WAS THE INTERIOR LIGHTS WERE ON WHILE DRIVING, THE DOORS COULD NOT BE LOCKED WHEN DRIVING AND THE BATTERY WAS DRAINED WHEN THE CAR WAS TURNED OFF FOR THE NIGHT. THERE IS A SAFETY BULLETIN ISSUED ON THE DOOR LATCH AND ASSEMBLY. THE DEALER CHARGED $468.00 TO REPLACE THE DOOR LATCH ASSEMBLY. THE DOCUMENTATION IS THE DEALERSHIP PAPERWORK GIVEN WHEN I PAID THE BILL. *TR

Structure › Body
Filed Jan 13, 201795,000 milesNY

DRIVER DOOR WOULD NOT CLOSE. SEVERAL OCCASIONS THE DOOR CLOSES TO A "THUMP" AS THE DOOR LATCH WILL NOT LATCH TO THE BODY. I WOULD HAVE TO REACH INTO THE LATCH, WHILE HOLDING THE DOOR HANDLE OPEN, TO PUSH IT UP TO GET THE DOOR TO LATCH.

Electrical System
Filed Jan 13, 201762,576 milesCT

DRIVER DOOR AJAR LIGHT REMAINS ON, DOORS WOULD NOT LOCK AND OVERHEAD LIGHTS REMAINED ON. ISSUE WAS FIRST REPORTED 8/19/2016. THE DOOR AJAR INDICATOR LIGHT WOULD REMAIN ON WHILE THE CAR WAS IN MOTION AND PARKED. THE DEALER NOTES INDICATE: "PERFORMED TSB 15-0013A, REMOVE THE DOOR LATCH ON ONE (1) FRONT DOOR AND CYCLE THE LATCH FOLLOWING THE SERVICE PROCEDURE.". LIGHT REMAINED OFF UNTIL 12/2016. THE DOOR AJAR INDICATOR WOULD COME ON AND NOT GO OFF - BOTH IN MOTION AND PARKED. ON 1/13/17 DEALER NOTES: "CAUSE: 23943A TRIM PANEL - FRONT DOOR - REMOVE AND INSTALL (23942/23943) - L. 1 8T4Z*7821813*B LATCH 23942A6R LATCH ASSEMBLY - FRONT DOOR - REPLACE (21812/21813/219A64/219A65) - L. I WAS CHARGED A DEDUCTIBLE OF $50. I ASKED ABOUT A RECALL AND WAS TOLD THERE WAS NONE.

Electrical SystemCrash
Filed Jan 7, 201785,000 milesOH

DRIVER DOOR INTERLOCK SWITCH CONSISTENTLY FAILS TO WORK. THIS CAUSES THE INTERIOR LIGHTS TO REMAIN ON UNTIL THE CAR BEGINS TO TRAVEL FORWARD AND REACH A CERTAIN SPEED. AT NIGHT IT IS IMPOSSIBLE TO SEE ANYTHING BEHIND YOU WHEN BACKING UP WITH THE LIGHTS ON. IT HAS ALREADY CAUSED AN ACCIDENT WHEN I BACKED INTO A PARKED CAR. THIS IS A VERY DANGEROUS SAFETY HAZARD AS ANY PERSON WALKING BEHIND YOU COULD BE HIT.

Engine
Filed Jan 7, 201739,590 milesOH

WHILE DRIVING IN 4 LANE ROAD IN INSIDE LANE STILL MOVING WANTING TO MAKE LEFT TURN. (AWD OFF LIGHT) CAME ON AND (WRENCH ICON), LUCKY ENOUGH TO LIMP I DID GET OFF THE RIGHT SIDE INTO A PARKING LOT. HAD TO GET TOWED 45 MILES TO GARAGE. CHECKED ON LINE IT SEEMS FROM WHAT I COULD FIND IT MAY HAVE TO WITH FAILED THROTTLE BODY. THAT IS WHAT THE SERVICE MAN THOUGHT WHEN I CALLED HIM ABOUT IT. THIS HAZARD SHOULD BE A RECALL VERY DANGEROUS..

Structure › Body
Filed Jan 4, 201780,000 milesGA

EDGE HAS DOOR AJAR LIGHT ISSUE THAT IS CAUSE BY FAULTY DOOR LATCHES. DOOR SENSOR INCORRECTLY READS DOOR(S) AS BEING OPEN THAT CAUSES BATTERY TO DRAIN AND DISCHARGE. INTERIOR LIGHTING COMES ON WHILE VEHICLE IS MOVING THAT MAY CAUSE DISTRACTION WHILE DRIVING AT NIGHT. ISSUE OCCURS WHILE VEHICLE IS IN MOTION AND WHILE STATIONARY. *TR

Structure › Body › Door
Filed Jan 3, 201795,000 milesTX

MY PASSENGER DOOR INDICATES THAT WHEN CLOSED THAT IT IS NOT. THE DOME LIGHT STAYS ON AND SO DOES THE DASH INDICATOR. IT HAS ALSO DONE IT WHILE DRIVING DOWN THE ROAD. CREEPY, SINCE I'M DISABLED AND HAVE HANDS CONTROLS TO DRIVE. SO I HAVE TO PULL OVER AND RECLOSE THE DOOR. PLUS ONCE THE LIGHTS COME ON I CAN'T SEE WHILE DRIVING AT NIGHT. *TR

Structure › Body
Filed Dec 31, 201662,000 milesVA

THE DRIVER DOOR SENSOR IS NOT WORKING CORRECTLY. THE DRIVER DOOR AJAR NOTIFICATION REMAINS ON ONCE THE DOOR IS CLOSED, AND THE INTERIOR LIGHT WILL NOT TURN OFF. I ALSO CANNOT LOCK MY DOORS. I END UP DRIVING WITH THE INTERIOR LIGHT ON BECAUSE IT WILL NOT GO OUT. AT NIGHT TIME, THIS IS ESPECIALLY DANGEROUS, NOT TO MENTION IT DRAINS THE BATTERY BY STAYING ON WHEN NOT BEING DRIVEN. WHEN I EXIT THE CAR AND SHUT THE DOOR, IT TAKES ME UP TO FIVE MINUTES SOMETIMES TO OPEN AND RE-SHUT THE DOOR TO EVENTUALLY GET THE SENSOR TO REGISTER AND THE LIGHT TO GO OFF. IT'S RIDICULOUS AND FRUSTRATING. I HOPE THAT THIS ISSUE WILL LEAD TO A RECALL BECAUSE I HAVE SEEN A LOT OF COMPLAINTS ABOUT IT. MY CAR JUST HIT 62K MILES. I SAW OTHERS HAVING THE SAME ISSUE AT THE SAME MILEAGE.

Structure › Body
Filed Dec 29, 201669,000 milesNE

TAKATA RECALL THE DRIVER'S SIDE DOOR LATCH DOES NOT WORK PROPERLY CAUSING THE ALARM TO GO OFF UNEXPECTEDLY, AS WELL AS "DOOR AJAR" DISPLAYED WHEN YOU GET INTO THE VEHICLE AND CLOSE THE DOOR. MANUALLY FLIPPING THE SWITCH UP WITH FINGERS SOMETIMES WORKS, BUT NOT RELIABLE AND SEEMS TO BE A CONCERN FOR DRIVING DOWN THE INTERSTATE HEARING AIR COMING IN BECAUSE THE DOOR ISN'T SECURELY LATCHED. THIS NEEDS TO BE ADDRESSED BY FORD AS IT SEEMS TO BE AN ENGINEERING ERROR. *TR

Latches/Locks/Linkages › Doors › Latch
Filed Dec 29, 201665,000 milesWI

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHEN PARKING AND EXITING THE VEHICLE, THE DOME LIGHT AND DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED AND WOULD ONLY GO OFF WHEN THE VEHICLE WAS SHIFTED INTO DRIVE. THE DEALER DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Engine
Filed Dec 27, 201680,000 milesPW

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT DRIVING AT 60 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED BUT THE VEHICLE STALLED. THE ENGINE WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 80,000.

Electrical System
Filed Dec 27, 201635,000 milesVA

DOOR AJAR LIGHT REMAINS ON CONSTANTLY. DOME LIGHT STAYS ON AFTER CAR IS OFF, DRAINING THE BATTERY. UNABLE TO LOCK DOORS WHILE CAR IS RUNNING. DOME LIGHT REMAINS ON UNTIL SPEED OF 15 MPH IS REACHED, MAKING IT VERY DIFFICULT TO SEE AT NIGHT.

Electrical System
Filed Dec 26, 2016NV

DRIVER DOOR LIGHT AJAR COMES ON EVEN IF THE DOOR IS CLOSED. IT KEEPS THE INTERIOR LIGHTS ON FOR LONG PERIODS OF TIME AND I HAD TO REPLACE A BATTERY ALREADY. THOUGHT IT WAS JUST A SENSOR.NOW I FOUND OUT OTHERS ARE HAVING THE SAME PROBLEM... *TR

Electrical System
Filed Dec 21, 201637,706 milesMA

DOOR AJAR WARNING LIGHT REMAINED ON EVEN WHEN DOOR WAS TIGHTLY CLOSED. VEHICLE ISSUE WAS REPAIRED BY FORD DEALER ON 20 MAY 2016 AT COST OF $314.35

Engine
Filed Dec 20, 2016101,800 milesMD

THIS VEHICLE HAS AN INTERNAL WATER (COOLANT) PUMP THAT FAILED WITH NO WARNING OR INDICATIONS OF ANY TYPE. WHEN THE PUMP FAILS THE ENGINE OVERHEATS RAPIDLY AND THE ENGINE SHUTS DOWN AND LOCKS UP. AT THE TIME OF THE FAILURE, I WAS DRIVING AT HIGHWAY SPEED AND WAS FORCED TO PULL OVER IMMEDIATELY, FORTUNATELY TRAFFIC WAS LIGHT, OR THIS COULD HAVE CAUSED A SERIOUS AND CATASTROPHIC ACCIDENT.

Electrical System
Filed Dec 20, 2016108,500 milesCA

DOOR SENSOR: DOOR SENSOR LIGHT STAYS ON BECASUSE EITHER DOOR LATCH OR DOOR SENSOR HAS BEEN COMPROMISED. WHEN THE DOOR SENSOR IS 'ON' OR 'LIT' SYSTEM DOES NOT ENABLE AUTO LOCK WHEN SPEEDS ARE OVER 10 MPH. OVERHEAD LIGHTS STAY ON AT LOW SPEEDS.

Interior Lighting
Filed Dec 20, 201678,000 milesNJ

DOOR AJAR LIGHT STAYS ON. NOT SURE IF DOOR IS OPENED OR CLOSED DRIVER SIDE.. WORRIED THAT THE DOOR WILL OPEN WHILE DRIVING. BATTERY HAS DIED IN THE CAR ALREADY BECAUSE THE INTERIOR LIGHTS STAY ON. *TR

Power Train › Transfer Case (4-wheel Drive)
Filed Dec 19, 2016130,412 milesVA

TL* THE CONTACT OWNS A 2011 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AND WAS TOWED TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE SEIZED. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 130,412.

Structure › Body
Filed Dec 18, 201656,119 milesCA

FRONT DRIVER'S AND PASSENGER'S "DOOR AJAR" SWITCH FAILED CAUSING FALSE INDICATION OF DOORS OPEN, INOPERATIVE DOOR LOCKS AND DOME LIGHT TO STAY ON WHILE DRIVING, AND WHILE PARKED DOME LIGHT STAYS ON CAUSING BATTERY DRAIN. *TR

Exterior Lighting
Filed Dec 15, 2016100,000 milesNJ

WHEN THE DRIVERS DOOR IS SHUT THE DOOR AJAR WARNING STAYS ON AND THE INTERIOR LIGHT STAYS ON.

Structure › Body
Filed Dec 13, 201645,000 milesNY

DRIVES DOOR AJAR SENSOR DOES NOT ALWAYS WORK LEAVING INTERIOR LIGHTS ON WHILE VEHICLE IS MOVING. THIS CREATES A SAFETY HAZARD AS YOU CANNOT SEE OUTSIDE AT NIGHT DUE TO THE GLARE FROM THE INTERIOR LIGHTS STAYING ON AS A RESULT OF THE DOOR AJAR SENSOR NOT WORKING PROPERLY. *TR

Electrical System
Filed Dec 12, 2016OH

DRIVER DOOR IS LATCHED BUT DOME LIGHT REMAINS ON. DOOR AJAR WARNING LIGHT STAYS ON. WILL NOT SHUT OFF , HAVE TO SHUT DOOR MULTIPLE TIMES UNTIL DOOR AJAR LIGHT AND DOME LIGHTS TURN OFF. TURNS ON RANDOMLY EVEN WHILE IN DRIVING GEAR. LIGHT WILL EVEN STAY ON WHEN VEHICLE IS OFF . WHICH IF NOT CAUGHT MIGHT DRAIN THE BATTERY. THIS HAS HAPPENED MULTIPLE TIMES IN A DAY . TO EVERY DAY. EVEN AT NIGHT TIME WHICH CAUSED IT HARD TO DRIVE.

Electrical System
Filed Dec 10, 201623,000 milesNH

DOOR AJAR LIGHT ON, ALL DOORS ARE CLOSED AND THE DOME LIGHT STAYS ON ALSO. VISIBILITY IS HINDERED BECAUSE OF THE DOME LIGHT. HAD THE PROBLEM REPAIRED A FEW YEARS BACK AND NOW THE SAME PROBLEM HAS REOCCURRED. FAULTY DOOR LATCH WAS DIAGNOSED THE LAST TIME.

Structure › Body › Door
Filed Dec 9, 201642,000 milesWA

DOOR AJAR WILL NOT TURN OFF FOR DRIVERS DOOR. PROBLEM IS INTERMITTENT, HOWEVER MORE CONSTANT WHEN IT IS HOT OUT SIDE. THIS CAUSES THE DOME LIGHT TO REMAIN ON. YOU CAN OPEN AND CLOSE THE DOOR SEVERAL TIME AND SOMETIMES THE WARNING WILL STOP. MAKES DRIVING DIFFICULT WHEN IT IS DARK OUT BECAUSE OF THE DOME LIGHT BEING ON. *TR

Structure › Body
Filed Dec 9, 2016125,000 milesMI

DOOR AJAR WARNING LIGHT COMES ON WHEN DOOR IS CLOSED AND STAYS ON. DOORS WILL NOT LOCK EVEN IF MANUALLY ACTUATED. DOOR IS ACTUALLY FULLY CLOSED BUT NOT LOCKED. WARNING LIGHT IS ACTUATED WHEN CLOSING DOOR AND STARTING VEHICLE. CAR CAN BE DRIVEN BUT DOORS ARE UNLOCKED.

Electrical System
Filed Dec 7, 201693,300 milesMN

I BOUGHT THIS CAR 2015 IN THE LATE WINTER. FROM THE TIME I BOUGHT IT THE DRIVERS DOOR SENSOR WOULD SAY ITS AJAR. ACCORDING TO THE DEALER IT WOULD BE ABOUT $1000 TO FIX. TONIGHT MY AUTO DOOR UNLOCK DOESN'T WORK AND NEITHER DOES THE KEY UNLOCK THE DOOR. I'M STRANDED 30 MILES FROM HOME. THIS IS TOTALLY UNACCEPTABLE. I WILL BE LETTING ANYONE WHO ASKS TO BE EXTREMELY CAUTIOUS ABOUT ANY FORD PRODUCTS.

Structure › Body
Filed Dec 7, 201626,000 milesAZ

THE DOOR AJAR WARNING LIGHTS STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ON WHILE DRIVING FOR A SHORT PERIOD OF TIME OR AFTER THE CAR IS OFF. DRAINED THE BATTERY ONCE. ALSO, THE DOOR CAN NOT BE LOCKED. ON A MUCH MORE SERIOUS NOTE, THE DOME LIGHT SUDDENLY COME ON WHILE I'M DRIVING ON THE HIGHWAY. THIS CREATES A VERY DANGEROUS SITUATION BECAUSE I'M UNABLE TO SEE CARS AROUND ME VERY WELL. I WENT TO THE FORD DEALERSHIP IN FEB, 2015 AND FIXED IT ONCE. HOWEVER, THIS HAPPENS AGAIN RECENTLY. I REALLY THINK FORD SHOULD ADDRESS THIS ISSUE! *TR

Latches/Locks/Linkages › Doors › Latch
Filed Dec 5, 201665,000 milesNC

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR REMAINED ILLUMINATED EVEN WITH ALL THE DOORS CLOSED. IN ADDITION, THE DOOR DID NOT REMAIN LOCKED AFTER BEING LOCKED USING THE KEY FOB. THE CONTACT ALSO EXPERIENCED EXCESSIVE BATTERY DRAIN DUE TO THE FAILURE. THE CONTACT HAD POOR VISIBILITY DUE TO THE WARNING INDICATOR BEING ILLUMINATED UNTIL THE VEHICLE WAS OPERATED BETWEEN 25-30 MPH. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE LATCH ASSEMBLY WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Electrical System
Filed Dec 4, 201652,000 milesIL

LEFT REAR DOOR AJAR LIGHT STAYS ON. THIS RESULTS IN THE DOME LIGHT STAYING ILLUMINATED. WHEN PARKED THIS DRAINS YOUR BATTERY AND CAN LEAVE YOU STRANDED. WHEN DRIVING AT NIGHT THE DOME LIGHT GREATLY HINDERS YOUR VISION. I CANNOT VERIFY IF THE DOOR IS FULLY LATCHING WHEN THIS HAPPENS. THIS IS A SAFETY CONCERN AND NEEDS TO BE A RECALL! *TR

Latches/Locks/Linkages › Doors › Latch
Filed Dec 2, 2016104,500 milesMD

TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR LATCH ON THE FRONT DRIVERS SIDE FAILED TO LOCK PROPERLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER HAD BEEN NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 104,500.

Electronic Stability Control (esc)
Filed Dec 1, 2016102,000 milesMI

MY CAR IT OVER HEATING AND ANY WARNING LIGHT OR ALARM ACTIVE. I DON'T KNOW THE TEMPERATURE FOR MY CAR IS HIGH. THE DAMAGE INCLUDE THE MOTOR, REFRIGERATION SYSTEM, THERMOSTAT, FAN. I CAN RECLAIMED ANYTHING?

Power Train
Filed Dec 1, 201660,000 milesNY

DRIVING ON THE HIGHWAY AND I THE YELLOW WRENCH LIGHT CAME ON AND I LOST POWER. THE VEHICLE WOULDN'T ACCELERATE AND FELT VERY UNDER POWERED. THANKFULLY I WAS ABLE TO PULL OVER TURN THE VEHICLE OFF AND RESTART IT. AFTER RESTARTING THE PROBLEM SEEMED TO GO AWAY. THIS IS A VERY DANGEROUS SCENARIO. HOPEFULLY FORD MAKES IT RIGHT AND HAS A RECALL FOR THIS COMMON PROBLEM. *TR

Structure › Body
Filed Nov 30, 2016OK

THE DOOR AJAR LIGHT STAYS ON WHEN ALL DOORS ARE CLOSED AND THE INTERIOR LIGHTS STAY ON. ALSO I WAS NOT ABLE TO OPEN THE CAR WITH THE SECURITY CODE FROM THE OUTSIDE THE CAR I HAD TO USE THE KEY. I WAS PARK WHEN I FIRST NOTICE THE PASSCODE WAS NOT WORKING THEN I USED THE KEY I CLOSED ALL THE DOORS AND STILL SAID ONE DOOR WAS OPEN, SO I MAKE SURE ALL WERE CLOSE. I REALIZE THERE WAS SOMETHING WRONG SO I JUST DROVE THE CAR LIKE THAT. ALSO I JUST BOUGHT THE CAR SO I DON'T KNOW IF THAT HAS HAPPENED BEFORE.

Unknown or Other
Filed Nov 29, 201633,000 milesVA

EIGHT TIMES WITHIN THE PAST 60 DAYS WE HAVE BEEN DRIVING OUR CAR AND WITH NO WARNING IT SLOWS AND WILL NOT PICK UP SPEED UNTIL WE TURN THE IGNITION OFF AND TURN IT BACK ON A WRENCH APPEARS IN THE DASHBOARD, WE HAVEN'T HAD ANY ACCIDENTS BUT WE ARE AFRAID TO DIVE THE CAR ON THE INTERSTATE ITS JUST A MATTER OF TIME BEFORE WE ARE IN THE WRONG PLACE AT THE WRONG TIME AND THIS HAPPENS. *TR

Electrical System
Filed Nov 29, 201676,712 milesFL

MY PROBLEM IS WITH A 2011 FORD EDGE. THE DOOR AJAR LIGHT STAYS ON ALL THE TIME. THE DOME LIGHTS INSIDE THE VEHICLE WILL NOT GO OUT AND IS HAZARDOUS WHEN DRIVING AT NIGHT. THE DOME LIGHTS STAY ON WHILE DRIVING. I HAD TO REPLACE MY BATTERY AND NOW I AM AFRAID MY NEW BATTERY WILL RUN DOWN AND LEAVE ME STRANDED AWAY FROM HOME. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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