WHEN CAR IS MOVING SOMETIMES WHEN YOU STOP THE BRAKE PEDAL IS HARD AND YOU HAVE TO REALLY PUSH TO STOP THE VEHICLE
2011 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2011 record →
TIRE PRESSURE AND DOOR SENSORS FAILURE.
WHEN BACKING UP I HAVE THE REAR VIEW CAMERA BUT I DO NOT HAVE ANY GUIDANCE LINES. I STILL DO NOT HAVE ANY.
DRIVER DOOR AJAR LIGHT CONTINUOUSLY LIT.THE DOOR IS CLOSED BUT THE DOME LIGHTS REMAIN ON.
CONSTANT DOOR AJAR ON PASSENGER SIDE DOORS. USE TO BE ONE NOW OR IS BOTH. CAUSES SAFETY ISSUES BECAUSE THE REAR PASSENGER CAN'T BE LOCKED AS I HAVE A CHILD T BY AT SITS THERE. LIGHTS GO ON INTERNALLY WHILE DRIVING AT NIGHT WHICH CAUSES DIFFICULTY DRIVING AT NIGHT. LIGHTS CONSTANTLY GO ON SND OFF THROUGHOUT THE DAY AND NIGHT CAUSING DRAINED BATTERY, AND CONSTANT JUMPS STARTS.
DOOR SENSOR STATES DOOR IS OPEN, WHEN DOOR IS CLOSED. INTERIOR LIGHTS REMAIN ON AND DOORS REMAIN UNLOCKED. CAN HAVE ISSUES WITH DOORS UNLOCKING WHEN PARKED, LEAVING A ISSUE FOR BEING ROBBED, ALSO LIGHTS CAN REMAIN ON WHICH WILL DRAIN THE BATTERY. LIGHTS WILL ALSO STAY ON WHILE DRIVING WHICH IS AN ISSUE AT NIGHT.
SYNC RADIO GOES IN AND OUT AND THE SCREEN GOES COMPLETELY DARK FOR AWHILE, SOMETIMES LAST HOURS AND SOMETIMES LASTING DAYS. DEALER CLAIMS THE RADIO IS UPDATING ITSELF. DURING THIS PERIOD THE BACKUP CAMERAS DON'T WORK ALONG OTHER FUNCTIONS CONNECTED TO THE SCREEN. THIS HAPPENS WHEN THE VEHICLE IS MOVING AS WELLING AS STATIONARY TIMES.
FRONT DOOR AJAR LIGHT WILL NOT TURN OFF/STAYS ON. DRAINING MY BATTERY THIS HAPPENED TO MY BACK DOOR 4 YEARS AGO. HOWEVER, AT LEAST I WAS STILL UNDER WARRANTY.
WATER PUMP EXPLODED AND DESTROYED THE ENGINE WITH NO WARNING. THE CAR STOPPED WORKING AT 65 MILES AN HOUR ON THE HIGHWAY, LOST POWER, STEERING AND BRAKES. THE CAR WAS FULLY SERVICED AND PASSED INSPECTION ONLY 10 DAY BEFORE THE INCIDENT. THERE WAS NO WARNING BY INSTRUMENTS ON THE DASHBOARD. ONLY A LOSS OF POWER.
THE DRIVER SIDE DOOR AJAR LIGHT COMES ON EVEN IF THE DOOR IS LATCHED.
WHILE DRIVING VARIOUS SPEEDS, THE BRAKE PEDAL WAS DEPRESSED TO SLOW THE VEHICLE DOWN, BUT THE VEHICLE FAILED TO STOP. THE CONTACT HAD TO DEPRESS THE BRAKE PEDAL TO THE FLOORBOARD TO COMPLETELY STOP THE VEHICLE. THE FAILURE OCCURRED WITHOUT WARNING! MASTER CYLINDER HAD TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE STILL RECURRED.
I BRAKED HARD ON A NORMAL 3-LANE CITY STREET TO AVOID AN INCIDENT. I WAS GOING STRAIGHT, NOT TURNING. THERE SEEMED TO BE NO UNUSUAL CIRCUMSTANCES OTHER THAN AN UNEXPECTED NEED TO 'SLAM ON THE BRAKES' TO AVOID A BAD DRIVER. FROM THAT POINT 30-60 DAYS AGO, MY BRAKES HAVE BEEN SOFT/SPONGY. (THIS HAPPENED ONCE BEFORE BUT CORRECTED ITSELF AFTER A FEW DAYS.) THE BRAKE PEDAL PASSES ITS 'NORMAL' POINT OF EFFECTIVENESS AND ENGAGES ONLY CAUTIOUSLY ONCE PRESSED FURTHER TO THE FLOOR. HAVE PAID FORD $270 TO HAVE THE BRAKES BLED AND DIAGNOSED'A FAULTY HYDRAULIC CONTROL UNIT. THIS SEEMS TO BE COMMON WITH MULTIPLE FORD MODELS. PLEASE RESEARCH WHETHER A RECALL CAN BE ISSUED AS MY BRAKES HAVE BEEN MAINTAINED AND I SHOULD NOT HAVE TO PAY ~$1500 FOR A FAULTY PART USED BY FORD'ESPECIALLY SUCH A CRITICAL ONE, ESPECIALLY ONE THAT COSTS ALMOST $300 TO DIAGNOSE. ADDITIONALLY, FORD ALREADY HAS ISSUED AN 'EXTENDED WARRANTY' RELATED TO ITS BRAKE BOOSTER IN MY YEAR MODEL VEHICLE. WHILE THE RECALL INDICATES A SPONGY BRAKE AS A SIGN OF THIS TROUBLE, THE FORD TECH CONTRADICTED THE WARRANTY DESCRIPTION AND STATED THAT A FAULTY BRAKE BOOSTER WOULD CREATE A STIFF BRAKE INSTEAD. WHICH IS IT, FORD? PLEASE RESEARCH BOTH AND FORD'S RESPONSE AND ENSUING DIAGNOSES RELATED TO THE BRAKE BOOSTER EXTENDED WARRANTY. THANK YOU.
DRIVER DOOR AJAR, PASSENGER DOOR AJAR. THESE ALERTS COME UP WHEN MY DOORS ARE CLOSED. THE INTERIOR LIGHT STAYS ON FOR EVER AND I CANNOT LOCK MY DOORS! THIS IS NOT ACCEPTABLE. I HAVE READ HUNDREDS AND HUNDREDS OF COMPLAINTS ABOUT THIS EXACT PROBLEM. ALSO, THE INTERIOR LIGHTS JUST COME ON RANDOMLY WHEN CAR IS PARKED WITH NO KEY IN IGNITION. AND, THE BACKUP CAMERA, WHEN IT WORKS, IS UPSIDE DOWN!! THESE PROBLEMS SHOULD BE RECALLED, AS I SEE SO MANY OTHERS COMPLAINING ABOUT THE EXACT SAME ISSUES.
THE DRIVERS DOOR WILL NOT LOCK AND WHEN I DO TRY, IT COMES UNLOCKED AND THE LIGHTS STAY ON. THE CONTROL DINGS TO TELL E THE DOOR IS WHAT.
I OWN A 2011 FORD EDGE LIMITED WITH A 3.5L, 6 CYLINDER ENGINE. THE VEHICLE HAS BEEN FAITHFULLY MAINTAINED SINCE I PURCHASED IT AT ~30,000 MILES. ON 5/25/2018 WHILE DRIVING OUT-OF-STATE AND WITH APPROXIMATELY 120,000 MILES THE VEHICLE BEGAN EXHIBITING SYMPTOMS OF STALLING AT STOPS AND WHILE PARKING; THERE WERE NO WARNING LIGHTS OR INDICATIONS OF TROUBLE. PULLING OFF THE ROAD I INSPECTED THE AUTOMATIC TRANSMISSION FLUID FIRST, SINCE THAT SEEMED THE MOST-LIKELY CULPRIT. DURING THIS CHECK I OVERHEARD A LOT OF NOISE AS HOT COOLANT WAS BEING EJECTED INTO THE COOLANT OVERFLOW RESERVOIR AND IT WAS WHILE THE CAR WAS PARKED THAT THE OVERHEAT INDICATOR FIRST SOUNDED. AFTER SHUTTING OFF THE ENGINE I NOTICED WATER ON THE PAVEMENT UNDER THE VEHICLE. I ARRANGED FOR THE VEHICLE TO BE TOWED TO A FORD DEALERSHIP WHERE IT WAS DETERMINED THE COOLANT PUMP HAD FAILED. THOUGH COMPLETELY WITHOUT SYMPTOMS UNTIL THE FINAL FEW MINUTES, BECAUSE THE PUMP IS DRIVEN BY THE ENGINE'S TIMING CHAIN, ENOUGH DAMAGE HAD BEEN DONE THAT A SIGNIFICANT AMOUNT OF COOLANT HAD ENTERED THE ENGINE. THE ENGINE WOULD START, BUT PRESSURES IN CYLINDERS 2 AND 4 WERE COMPROMISED AND UNKNOWN OTHER DAMAGE HAD OCCURRED. THE FORD SERVICE ADVISED THAT THE PUMP REPLACEMENT WOULD COST ON THE ORDER OF $2,000 AND THAT LIFE-EXPECTANCY FOR THE PART WAS 150,000 MILES - TWO NUMBERS THAT SEEM INCONGRUOUS BY THEMSELVES FOR A MAINTENANCE ITEM. IN ADDITION, THE ABSENCE OF A COOLING SYSTEM WARNING FACILITATED DRIVING THE VEHICLE WHILE CATASTROPH
OUR 2011 FORD EDGE,WHICH WE BOUGHT NEW FROM A LOCAL DEALERSHIP,NOW HAS AN ODOMETER READING OF JUST OVER17,000 MILES.AFTER EXPERIENCING THE INTERIOR LIGHTS COMING ON AND REMAINING ON WITHOUT THE SWITCH BEING USED OR THE DOORS OPENE,WE NOTICED THAT THE'DRIVERS DOOR AJAR' WARNING CAME ON AND THE DOOR WAS ACTUALLY CLOSED TIGHTLY.THE INTERIOR DOOR LOCKS WOULD ENGAGE AND RELEASE REPEATEDLY WHILE DRIVING.THIS WAS THE GREATEST CAUSE OF ALARM FOR US BECAUSE OUR SMALL GREAT GRANDCHILDREN OFTEN RIDE WITH US. OUR BATTERY WENT BAD AND FROM WHAT I CAN DETERMINE,THIS MAY BE THE REASON.MY WIFE IS THE PRINCIPAL OPERATOR AND NO LONGER FEELS SAFE IN THIS VEHICLE WITH THIS PROBLEM EXISTING.I HAVE CONTACTED FOMOCO CUSTOMER SERVICE AND THERE IS NO RECOURSE OTHER THAN PAY THE DEALERSHIP TO REPAIR/REPLACE THE ACTUATOR.I FEEL THAT AS MANY PROBLEMS AS HAVE OCCURRED WITH THESE PARTS,A RECALL SHOULD ALREADY HAVE BEEN DONE BY FORD...THIS PROBLEM HAS OCCURRED IN TRAFFIC AND ALSO WHILE PARKED IN OUR DRIVE.THANKS FOR ALLOWING ME THIS OPPORTUNITY.
THE DOOR AJAR LIGHT STAYS ON DESPITE ALL DOORS BEING CLOSED. THIS IN TURN PROHIBITS THE DOORS TO LOCK ON THE VEHICLE (WHILE DRIVING AND PARKED).THE DOME LIGHT WILL TURN ON INTERMITTENTLY, THIS INCLUDES DURING NIGHT TIME DRIVING AND WHEN PARKED - BOTH CREATING MAJOR SAFETY ISSUES. BATTERY DRAINAGE - BEING LEFT WITH AN INOPERABLE VEHICLE. VISIBILITY - SEVERE GLARE AND LIMITED VISIBILITY WHILE DRIVING IN DARKNESS. PERSONAL SAFETY - DOORS NOT LOOKING CREATES A THREAT TO PERSONAL SAFETY (THERE IS A REASON CAR DOORS LOCK AUTOMATICALLY WITHIN A FEW MINUTES OF TAKEOFF - PERSONAL SAFETY). IN ADDITION TO THIS, THE BACKUP CAMERA WENT OUT AT 50000MILES. SO DISAPPOINTED!
CAR STALLS AFTER SLOWING, ALMOST STOPPED ON A CITY STREET. THIS HAS HAPPENED FOUR (4) TIMES OVER THE LAST FEW WEEKS. AFTER COASTING TO THE SIDE OF THE ROAD AND TURNING IGNITION OFF, CAR RESTARTS AND RESUMES NORMAL OPERATION.
MY WIPER BLADES GO WILL GO OFF ABOUT EVERY 5-10 SECONDS AND KNOW IS IN OFF POSITION. MY VEHICLE CAN BE IN PARK OR IN MOTION AND STILL THE SAME. I'VE TWISTED THE KNOW ON AND OFF AND STILL THEY WILL NOT TURN OFF. STARTED ABOUT 3 WEEKS AGO AND STILL GOING
WHEN WE RETURNED FROM VACATION WE NOTICED THE BRAKE PETAL WAS SINKING TO THE FLOOR. THE CAR WOULD TAKE A BIT TO COME TO A STOP. AT ONE POINT I WAS AT A COMPLETE STOP AT A LIGHT. THE PETAL SANK AND THE CAR ROLLED FORWARD AND INTO THE BUMPER OF THE CAR IN FRONT OF ME (NO INJURIES). WE CHANGED THE BRAKE FLUID AND BLED THEM MANY TIMES. WE RESEARCHED ON WHAT MIGHT BE WRONG. ULTIMATELY I FOUND THAT FORD WOULD REPLACE THE BRAKE BOOSTER DUE TO SOME SORT OF RECALL. THEY REPLACED IT AND SAID THAT THE CAR STILL HAD THE SAME PROBLEM. THEY SAID TO REPLACE THE MASTER CYLINDER, WHICH THEY QUOTED $890 FOR. THEY ALSO CHARGED ME $190 TO DO FURTHER INSPECTION. WE TOOK THE CAR HOME AND ORDERED A MASTER CYLINDER FOR ABOUT $80. WE PUT IN THE MASTER CYLINDER OURSELVES. WE BENCH BLED THE CYLINDER AND ONCE IT WAS INSTALLED WE BLED THE BRAKES ON 5 SEPARATE OCCASIONS, ABOUT 10 MINS ON EACH WHEEL. THE PEDAL WAS STILL SINKING. WE HAD A MECHANIC COME OUT TO CHECK OUR WORK. HE SAID THAT EVERYTHING WE DID WAS FINE AND HE BLED THE BRAKES MULTIPLE TIMES. STILL SINKING PEDAL. HE CONCLUDED THAT WE MAY HAVE PURCHASED A FAULTY CYLINDER. I TOOK IT TO 2 OTHER MECHANICS, FIRESTONE AND BIG O TIRES, THEY BOTH SAID IT WOULD HAVE TO BE THE MASTER CYLINDER. SO...I ORDERED ANOTHER CYLINDER. WE HAD A MECHANIC COME OUT TO INSTALL. STILL...SINKING PEDAL. HE SAID THAT IT MIGHT BE THE ABS SYSTEM, WHICH I SUSPECTED. HE ALSO SAID THAT IT MAY BE THAT FORD WOULD NEED TO USE SOME SPECIAL TOOL THAT ONLY THEY HAVE TO RESET SOMETHING
VEHICLE STALLS DURING OPERATION. THIS HAS OCCURRED APPROXIMATELY 6 TIMES IN THE LAST 60 DAYS. IT GOES INTO LIMP MODE SHOWING " AWD OFF" AND THE "WRENCH" ICON. CONTACTED FORD CONCERNING THE CUSTOMER SATISFACTION PROGRAM 16B23 RELATED TO THIS BUT WAS DENIED COVERAGE.THE VEHICLE SAT AT THE DEALERSHIP FOR THREE DAYS WITHOUT THEM BEING ABLE TO REPEAT THE ISSUE. THE PROBLEM WILL RESET WHEN THE VEHICLE IS TURNED OFF, AND NO HISTORY IS CAPTURED. THE CODE THAT WE JUST DISCOVERED DURING AN EPISODE IS A P2111 CODE ACQUIRED BY A CAN BUSS READER AS IT HAPPENED IN TRAFFIC IN MOTION ON A CITY STREET. PULLED TO THE SIDE OF THE ROAD AND TURNED IT OFF AND IT RESET. THIS IS DANGEROUS ! MY GRANDCHILDREN RIDE IN THIS VEHICLE.THIS VEHICLE HAS LESS THAN 55K MILES SINCE NEW. IT'S FRUSTRATING TO KNOW THAT FORD IS AWARE OF THE ISSUE AND CHOOSES TO REFUSE THE PROBLEM UNTIL SOMEONE IS INJURED OR KILLED.
THE DOOR AJAR SENSORS ARE ERRATIC AND OFTEN REPORT FALSE AJAR CONDITIONS. THIS RESULTS IN THE INTERIOR LIGHTS NOT GOING OUT UNTIL YOU REACH A CERTAIN FORWARD SPEED AND THE THE DOORS WILL NOT STAY LOCKED WITH THE POWER LOCKS, YOU PRESS LOCK AND THEY UNLOCK. THE LIGHTS ALSO COME ON RANDOMLY WHILE THE CAR IS PARKED. THESE SENSORS HAVE A 100% FAILURE RATE AND ARE PART OF THE DOOR LATCH SO THEY ARE EXPENSIVE TO REPLACE. IT MAKES IT VERY DANGEROUS MANEUVERING THE CAR AT NIGHT WITH THE INTERIOR LIGHTS ON AND IT IS PRETTY UNSAFE TO NOT BE ABLE TO LOCK ALL THE DOORS AND HAVE THEM STAY LOCKED.
LOST BRAKES OR TWO OCCASIONS WHILE DRIVING AND EACH TIME THE BOOSTER WAS REPLACED. THE 2ND REPLACEMENT FORD WOULD NOT PAY FOR. WE LOST TOTAL CONFIDENCE IN THE VEHICLE AND ENDED UP TRADING IT IN FOR A HYUNDAI SPORT.
MY VEHICLE HAS AN ISSUE WHERE THE HUD WILL STAY ON OCCASIONALLY AFTER TURNING OFF MY CAR AND LEAVING IT. THIS DRAINS MY BATTERY, LEAVING MY CAR COMPLETELY DEAD. AT ONE TIME IT WAS UNABLE TO EVEN JUMP START. THIS HAS HAPPENED TWICE, WHEN THE VEHICLE HAS BEEN SHUT OFF. ALSO, ANY OF MY CONTROLS FOR RADIO/VOLUME/CRUISE CONTROL/ETC. WILL OFTEN FREEZE OR SUDDENLY JUMP UP OR DOWN. THIS HAPPENS RANDOMLY, REGARDLESS IF THE VEHICLE IS IN MOTION OR NOT.
THE MORNING OF 4-3-2018 I WENT OUT AND STARTED MY CAR. AS I BACKED OUT OF THE GARAGE THE "DOOR AJAR" WARNING LIGHT CAME ON. WHILE DRIVING I NOTICED THE DOOR LATCHES DID NOT LOCK. WHEN I DEPRESSED THE DOOR LOCK BUTTON THE LATCHES CLOSED THEN POPPED RIGHT BACK OPEN, LEAVING ALL DOORS IN AN UNSAFE CONDITION, UNLOCKED. WHEN THE IGNITION SWITCH IS TURNED OFF THE RADIO SHUTS IMMEDIATELY AND DOME LIGHTS REMAIN ON. I SPRAYED WD40 IN THE LATCHING MECHANISM WHICH DID NO GOOD. THIS UNSAFE CONDITION STILL EXISTS.
DOOR AJAR LIGHT HAS BEEN COMING ON. YOU HAVE TO OPEN AND CLOSE DOOR SEVERAL TIMES. DOORS WILL NOT LOCK. I DROVE MY CAR WITH LIGHT ON AS I COULD NOT GET IT TOO GO OFF. MY DOOR OPENED WHILE DRIVING DOWN THE HIGHWAY. I COULD HAVE BEEN SERIOUSLY HURT. NOT TO MENTION IT'S DANGEROUS THAT THE DOOR DOESN'T LOCK UPON GETTING IN IT, IF YOU WERE TRYING TO GET AWAY FROM A BAD SITUATION. THIS HAS BEEN ON GOING PROBLEM WITH MY CAR FOR OVER A MONTH.
2 MAIN ON GOING ISSUES 1. BRAKES- FROM DAY ONE, CONSTANTLY-NEEDING TO BE RE ROTORED / NEW PADS / GRINDING SQUEAKY SOUNDS - ALL THE TIME. FORD BLAMES ME FOR ' NOT DRIVING ENOUGH ' ?.? CONCERNED FOR SAFETY - WILL THEY FAIL? 2. TOOK CAR IN TODAY 4.5.18 - FOR 2ND TIME DUE TO ODOR OF PROPANE OR GAS WHEN COMING TO STOP / LOW SPEED OR IDLEING.. WAS TOLD NO BULLETIN OR NOTICE OUT FOR ISSUE - WHICH WAS LEAKING FLUID UNDERCAR -WHICH ' COULD CAUSE FIRE ' WAS TOLD I COULD NOT LEAVE WITH MY VEHICLE, RENTAL WAS PROVIDED UNDER MY PAID WARRANTY. REVIEW OF ONLINE INFO SHOWS MANY STORIES OUT AS WELL AS LAWSUIT ON THIS VERY ODOR ISSUE- YET I WAS NEVER INFORMED. SMELL HAS BEEN ONGOING SINCE SEPT. 2017
TAKATA RECALL NO REPLACEMENT AVAILABLE
CARS ENGINE BURNED/SMOKE BELLOWING OUT AND SEIZED UP WHILE IDLING, SITTING IN FRONT OF THE HOUSE. IS THIS NOT COVERED BY RECALL NUMBER-10V659000? IF NOT, WHY NOT? CAR DID EXACTLY WAS WAS DESCRIBED IN RECALL NOTICE NOTED ABOVE.
ON THE HIGHWAY MY ADVANCED SERVICE TRACTION LIGHT CAME ON AND SO DID THE ABS LIGHT.ALSO MY PASSENGER DOOR IS SHUT BUT MY LIGHT IN MY CAR IS ON AND THE DOOR AJAR WARNING CODE COMES ON WITH THE DOOR SHUT. AND COMES ON WHILE I'M DRIVING AND I HAVE TO PULL OVER TO TRY TO GET THE LIGHT OFF.
MY ENGINE TURNED OFF WHILE I WAS DRIVING. I WAS SLOWING TO A STOP FROM 55MPH TO APPROX. 20MPH TO GO STRAIGHT AT A RED LIGHT. THE LIGHT TURNED GREEN BEFORE I CAME TO A STOP. WHEN I PRESSED THE GAS TO ACCELERATE THE ENGINE TURNED OFF AND ALL SYSTEMS IN THE CAR DID AS WELL INCLUDING POWER STEERING. I HAD NO CONTROL OF THE CAR AS IT SLOWED TO ALMOST A STOP IN THE MIDDLE OF THE INTERSECTION ON A GREEN LIGHT. I WAS LUCKILY TO ABLE TO COAST AT APPROX. 5PMH TO THE END OF THE INTERSECTION BEFORE IT COMPLETELY STOPPED AND THE CAR BEHIND ME DIDN'T HIT ME, THEY WENT AROUND. I HAD TO GET HELP PUSHING IT TO THE SIDE OF THE ROAD AFTER THAT TO AVOID AN ACCIDENT SINCE IT STOPPED IN THE ROAD. WHEN THE ENGINE FAILED THE DASH LIT UP WITH A PICTURE OF THE ENGINE AND SAID TO CHECK POWER TO ENGINE. THERE WAS NO WARNING BEFOREHAND. I DO ALL MY OIL CHANGES AND REGULAR MAINTENANCE. THERE WAS NO CHECK ENGINE LIGHT OR ANY OTHER INDICATOR THAT SOMETHING WOULD HAVE BEEN WRONG. AFTER THIS INCIDENT AND GETTING THE CAR HOME IT NOW HAS A CHECK ENGINE LIGHT AND WON'T RUN CORRECTLY. WE CHANGED THE BATTERY DUE TO THE WORDING ABOUT ENGINE POWER AND THAT DIDN'T HELP. WHAT I AM MOST CONCERNED AND UPSET ABOUT IS AFTER THIS HAPPENED WE LOOKED THE PROBLEM UP ONLINE AND IT IS HAS HAPPENED TO HUNDREDS OF OTHER PEOPLE. IF ANY OTHER PROBLEMS HAPPENED THAT MANY TIMES THAT CAUSED INJURIES THIS WOULD BE A RECALL AND CORRECTED IMMEDIATELY. BUT BECAUSE OUT OF LUCK I WAS ON A RURAL 1 STOP LIGHT ROAD AND NO CARS HIT ME AS MY VEH
DOOR AJAR WARNING LIGHT WON'T GO OFF. INTERIOR LIGHTS STAY ON AND DOORS WON'T LOCK.
THROTTLE BODY AND MOTOR ASY I REPLACED THIS ON 2/13/2016, LATER FOUND OUT THERE WAS A RECALL AND WAS REIMBURSED IN 2014 BUT ON 2/26/2018 IT WENT OUT AGAIN AN REPLACED AT MY OUT OF POCKET AGAIN. I ASK IS THIS A FIX OR JUST A REPLACEMENT NO ONE WILL ANSWER ME. THIS IS DANGEROUS, THE CAR JUST STOPS NO POWER, IF IN HEAVY TRAFFIC COULD BE HIT FROM THE REAR, NOT GOOD. IS THE REPLACEMENT A FIX OE JUST A REPLACEMENT?
THE DRIVERS DOOR AJAR SENSOR COMES ON ALL THE TIME WHILE DRIVING AND I CAN'T LOCK THE CAR DOORS WHILE DRIVING. ALSO THE INTERIOR AND EXTERIOR LIGHTS WON'T GO OUT AFTER PARKING AND LOCKING THE VEHICLE. THIS HAS BEEN HAPPENING FOR 3 WEEKS NOW.
I PURCHASED THIS CAR JUNE 10TH 2017, IT IS NOW FEBRUARY 19TH 2018 AND MY BRAKES HAVE WENT OUT 4 TIMES. THIS IS THE 4TH TIME RECENTLY IT HAS HAPPENED, THE 3 TIMES BEFORE THEY WERE SAID TO BE FIXED. I WAS IN THE SNOW ON A RESIDENTIAL ROAD WHEN THEY WENT OUT. I AM AFRAID IF THIS CAR CONTINUES TO DRIVE SOMEONE WILL BE SEVERELY HURT FROM THE IN-ABILITY TO STOP THE VEHICLE CORRECTLY.
AFTER ABS KICKED IN, PEDAL WENT TO FLOOR EXTENDING BREAKING DISTANCE. HCU IS THE PROBLEM. TEMPORARILY RESOLVED BY BREAKING HARD ON SNOW TILL RESET
THE DOOR AJAR LIGHT FOR MY DRIVER'S SIDE DOOR WILL NOT TURN OFF. IT'S A SAFETY HAZARD, AS I HAVE NO IDEA IF MY DOOR IS CLOSED OR ACTUALLY AJAR AND I DRIVE ON THE HIGHWAY OFTEN. I HAVE AN EXTENDED WARRANTY I BOUGHT WITH MY CAR, AND WAS SOLD THIS AS BUMPER-TO-BUMPER EVERYTHING COVERED BESIDES THE BRAKES AND TIRES. THE FORD SERVICE CENTER WANTED $450 TO REPAIR SINCE THEY WON'T COVER THIS UNDER MY EXTENDED WARRANTY. THEY WON'T GIVE ME MY CAR BACK WITHOUT PAYING A $100 DIAGNOSTICS FEE. 10 SECONDS ON GOOGLE SHOWS THIS IS A COMMON PROBLEM ALREADY BEING INVESTIGATED BY NHTSA. PLEASE DO NOT LET UP. THIS NEEDS TO BE RECALLED, OR COVERED UNDER WARRENTY.
ON JUNE 24, 2015 THE DEALERSHIP SERVICE DEPARTMENT HAD TO REPLACE THE SEAT TRACK ON THE DRIVERS SIDE. IT WAS STUCK IN THE UP POSITION AND WOULD GRIND WHEN YOU TRIED TO MOVE IT WITH THE POWER SWITCH. NOW 2/1/2018 THE DRIVERS SIDE SEAT IS NOT SECURE AND IT ROCKS WHEN YOU ACCELERATE AND BRAKING. FORD SERVICE DEPARTMENT INFORMED ME TODAY THAT THE TRACK NEEDS TO BE REPLACED AGAIN. COST TO ME WOULD BE $1,640.00. A QUICK SCAN OF THE "FORD EDGE FORUM" INDICATED AT LEAST 18 REPORTS OF THE SAME PROBLEM. TO ME THIS IS A SERIOUS SAFETY CONCERN AND SHOULD BE FIXED BY THE FORD MOTOR COMPANY. I SPOKE WITH FORD'S CUSTOMER RELATIONS DEPARTMENT THIS MORNING 2/1/2018 AND THEY ASSIGNED A CASE NUMBER AND WILL LET ME KNOW WHAT FORD WILL DO PROVIDE ASSISTANCE IN THE REPAIR OF THIS PROBLEM. A SOLUTION BY FORD SHOULD BE FOUND AND A RECALL SHOULD GO OUT TO FIX THIS PROBLEM ONCE AND FOR ALL.
THE LEFT REAR DOOR CLOSED SWITCH FAILED CAUSING THE INTERIOR LIGHTS TO REMAIN ILLUMINATED CONTINUOUSLY. THIS CAUSED THE BATTERY TO BE DRAINED WHILE THE CAR WAS PARKED, STRANDING MY DAUGHTER AND MOTHER-IN-LAW.
AFTER THE WARRANTY PERIOD HAS EXPIRED, THERE ARE COMMON COMPLAINTS OF REVERSE CAMERA MALFUNCTION. WHILE MALFUNCTIONING, THE IMAGE FROM THE IN-DASH SCREEN WILL PRODUCE VARYING RESULTS. AT TIMES, THE IMAGE WILL BE GRAINY, WILL BE INTERMITTENTLY RESPONSIVE, WILL BE PRESENTED UPSIDE-DOWN / MIRROR-IMAGED, OR WILL NOT APPEAR AT ALL. WHILE THE BACKUP CAMERA DOES NOT PROVIDE THE SOLE SOURCE OF INFORMATION FOR THE DRIVER AS IT IS SUPPLEMENTED BY THE DRIVER'S FIELD OF VISION AND ACCESSORY MIRRORS, THIS MALFUNCTION PRESENTS A POTENTIAL SAFETY CONCERN.
SUN ROOF SHATTERED WHILE DRIVING VEHICLE
ENGINE SUDDENLY LOST POWER AND ACCELERATOR DID NOT FUNCTION. NEEDED A NEW THROTTLE BODY MOTOR ASSEMBLY. FORD ESTABLISHED "CUSTOMER SATISFACTION PROGRAM" IN LIEU OF A RECALL FOR OTHJER FORD MODELS BUT THE EDGE WAS NOT INCLUDED IN SUCH.
DOOR AJAR LIGHT IS ALWAYS ON. THE DOORS WON'T LOCK DUE TO THIS. SAFETY HAZARD FOR EVERYONE IN THE VEHICLE
DRIVER SIDE DOOR AJAR LIGHT STAYS ON AT ALL TIMES.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT AFTER STOPPING THE VEHICLE, THE VEHICLE FAILED TO SHUT OFF WHILE THE SHIFT INTO PARK ERROR WARNING LIGHT ILLUMINATED. THE CONTACT STATED THAT THE VEHICLE FAILED TO SHIFT INTO PARK AND THE EMERGENCY BRAKE WAS OPERATED IN ORDER TO PARK THE VEHICLE. THE CONTACT CALLED BOB BOYD FORD DEALER AT 740-654-1122 WHERE THEY INFORMED THE CONTACT THE PRICE FOR A DIAGNOSTIC TEST. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.
I HAVE THE INFAMOUS "DOOR ALWAYS AJAR" PROBLEM ON MY FORD EDGE. THE PROBLEM SEEMS TO BE THE DOOR LATCH ASSEMBLY THAT GETS CORRODED AND STOPS INDICATING THE DOOR IS CLOSED. WHEN THE CAR IS IN MOTION, THE LOCKS WON'T LOCK, POSING A HAZARD IN A ACCIDENT, IMO. IF THIS IS AT NIGHT, THE INTERIOR LIGHTS COME ON AND THIS COULD POTENTIALLY CAUSE THE DRIVER TO BE STARTLED AND CAUSE AN ACCIDENT. IF IT IS PARKED THE INTERIOR LIGHTS WON'T GO OFF AND DRAINS THE BATTERY, POSSIBLY STRANDING THE DRIVER IN AN UNFRIENDLY AREA. I LOVE THIS CAR BUT I CAN'T TRUST IT OR DRIVE IT UNTIL IT IS FIXED. THAT THE MANUFACTURER IS WELL AWARE OF THE PROBLEM AND IT IS OF THEIR OWN MAKING AND THEY REFUSE TO DO ANYTHING ABOUT IT IS UNACCEPTABLE. THANK YOU FOR GIVING ME A CHANCE TO DO SOMETHING ABOUT THIS AND FOR YOUR WORK AT KEEPING THE PUBLIC SAFE!
WHEN USING THE BRAKES ON AN ICY ROAD THE ABS SIGNAL CAME ON, THEN THE BRAKES WENT COMPLETELY DOWN TO THE FLOOR BOARD. THE CAR HAD NO BRAKES. THE BRAKES ANY OTHER TIME HAS A FULL PEDAL. THIS HAS OCCURRED TWICE IN THE LAST FEW DAYS. LUCKILY THIS HAPPENED ON OUR DEAD END STREET AND NOT ON A HIGHWAY.
"DRIVER DOOR AJAR" LIGHT REMAINS LIT AFTER CLOSING. NO OBVIOUS PHYSICAL DEFECT. DOME/INTERIOR LIGHTS REMAIN ILLUMINATED, DOORS WILL NOT LOCK EVEN WHILE THE VEHICLE IS UNDERWAY. CENTER DISPLAY REMAINS POWERED/ILLUMINATED WHEN THE VEHICLE IS TURNED OFF AND DOORS ARE CLOSED, CAUSING TOTAL DISCHARGE OF THE BATTERY.
DRIVER'S DOOR AJAR WARNING LIGHT STAYS ON EVEN WHEN DOOR IS CLOSED. INTERIOR LIGHTS STAY ON FOR A WHILE AFTER YOU START DRIVING. DOORS WILL NOT AUTOMATICALLY LOCK AND IF YOU LOCK THEM THEY WILL AUTOMATICALLY UNLOCK WHEN DRIVING. WHEN EXITING THE VEHICLE AND YOU GO TO LOCK IT, THE HORN SOUNDS TWICE INDICATING THE DOOR IS NOT SHUT, AND THE INTERIOR LIGHTS REMAIN ON FOR A WHILE. REAL PAIN. FORD NEEDS TO GET THIS FIGURED OUT AND RECALL THESE DEFECTIVE VEHICLES.
TL* THE CONTACT OWNS A 2011 FORD EDGE. THE CONTACT STATED THAT THE DOOR AJAR WARNING INDICATOR ILLUMINATED AND DRAINED THE BATTERY. THE VEHICLE WAS TAKEN TO MEDVED FORD (1404 S WILCOX ST, CASTLE ROCK, CO 80104, (303) 688-3137) WHERE IT WAS DIAGNOSED THAT THE REAR DRIVER'S SIDE DOOR WAS FAULTY AND THE DOOR LATCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE DOOR LATCH WAS PREVIOUSLY REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT NO RECALL WAS ASSOCIATED WITH THE VIN. NO FURTHER ASSISTANCE WAS PROVIDED. THE FAILURE MILEAGE WAS 110,000. *TT UPDATED 8/20/18*JB
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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