Page 10 of 14 · complaints 451–500 of 673

2010 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2010 record →

Air Bags
Filed Jul 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN LOCAL DEALER WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Jul 24, 2017121,000 milesOK

WAS DRIVING ON A CITY STREET AND STARTED HEARING A HISSING NOISE, MADE THAT NOISE FOR A COUPLE OF DAYS. NOW IT'S LIKE MY BRAKE PEDAL LOCKS UP, IT SLOWS IT DOWN BUT I HAVE TO PUSH IT AGAIN REALLY HARD TO STOP THE CAR.. I READ SOME TROUBLE SHOOTING ON THE BRAKE SYSTEM OF THE EDGE AND FROM WHAT I READ IT'S POSSIBLY THE BOOSTER. I KNOW IT'S VERY DANGEROUS.

Engine
Filed Jul 22, 2017185,000 milesFL

WHEN DRIVING ON THE HIGHWAY A LIGHT THAT LOOKS LIKE A WRENCH COMES ON, THE VEHICLE STARTS RUNNING ROUGH AND THEN THE ENGINE SHUTS OFF, IT'S HARD TO TURN THE STEERING WHEEL. THIS PROBLEM HAS REPEATED ITSELF 4 TIMES ONLY WHEN DRIVING ON THE HIGHWAY. AFTER TURNING OFF THE ENGINE AND REMOVING THE KEY, I CAN RE-START THE VEHICLE AND CONTINUE. ONCE IT HAPPENED AGAIN MAYBE 2 MINUTES LATER. MY MECHANIC BELIEVES IT IS THE ELECTRONIC THROTTLE BODY PART. HE ALSO TOLD ME FORD HAS HAD A RECALL ON THIS SPECIFIC PART ON EDGE'S.

Power Train › Automatic Transmission
Filed Jul 15, 2017119,543 milesSC

2010 FORD EDGE TRASMISSION. AFTER DRIVING AT HIGHWAY SPEEDS FOR ABOUT AN HOUR AND THEN COME TO A STOP. WHEN YOU START TO GO AGAIN THE TRANSMISSION FEELS LIKE IT GOES TO NEUTRAL AND THEN SLAMS INTO DRIVE. SOMETIMES IT TAKES LESS THAN A SECOND TO CORRECT ITSELF AND SOMETIMES ITS 2-3 SECONDS BEFORE IT GOES. IT HAS HAPPEND ALMOST EVERY TIME WE DRIVE AT HIGHWAY SPEEDS. DEALER CANNOT REPLICATE THE ISSUE.

Air Bags
Filed Jul 5, 201750,000 milesGA

TAKATA RECALL, NHTSA RECALL NUMBER16V384. SINCE JUNE 1, 2016, FORD HAS NOT REPLACED OUR FRONT PASSENGER SIDE AIRBAG. DUE TO THE NATURE OF THE AIR BAG PROBLEM WE ARE NOT ABLE TO USE THE FRONT PASSENGER FOR FEAR OF INJURY TO THE OCCUPANT. THIS IS BEEN GOING ON FOR OVER A YEAR, UPDATED 9/22/2017*JS

Air Bags
Filed Jun 30, 2017GA

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. HENNESSY FORD OF CHAMBLEE, GEORGIA WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THE PART WAS UNAVAILABLE AND THE CONTACT WOULD BE NOTIFIED BY MAIL OF PART AVAILABILITY. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 28, 2017AL

TTAKATA RECALL ISSUED JUNE 2016 AND AIRBAGS STILL ARE NOT AVAILABLE. PLEASE HELP. I'VE CONTACTED FORD SEVERAL TIMES FOR OVER A YEAR. NOT SAFE TO DRIVE VEHICLE WITH FAULTY AIRBAGS!

Air Bags
Filed Jun 28, 2017CA

TAKATA RECALL -- MY DEALERSHIP CONTINUES TO TELL ME THAT THEY DO NOT HAVE PARTS TO REPAIR MY VEHICLE. I LIVE YEAR ROUND IN CALIFORNIA AND HAVE BEEN TRYING TO GET IT FIXED SINCE I RECEIVED THE RECALL NOTICE. WHAT OPTIONS DO I HAVE? THANK YOU.

Service Brakes
Filed Jun 27, 201784,000 milesAZ

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKES SEIZED WITHOUT WARNING. THE CONTACT STATED THAT THE BRAKE PEDAL BECAME SOFT AND THEN STIFFENED. THE VEHICLE WAS TAKEN TO MASTER BRAKE OF APACHE JUNCTION, ARIZONA WHERE IT WAS DETERMINED THAT THE BRAKE BOOSTER NEEDED TO BE REPLACED THE VEHICLE WAS REPAIRED PER THE CONTACT'S EXTENDED WARRANTY. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 84,000. UPDATED 08/22/17*LJ THE CONSUMER REQUESTED TO BE REIMBURSED FOR THE REPAIR COSTS. *JS

Air Bags
Filed Jun 27, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (SAM PACK'S FIVE STAR FORD) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE....UPDATED 10/23/17 *BF *JS

Air Bags
Filed Jun 26, 2017TX

TAKATA RECALL WITH STILL NO REMEDY AVAILABLE, IT'S BEEN YEARS! I LIVE WHERE 90% HUMIDITY IS A REGULAR DAY. NHTSA HAS TAKEN OVER MANAGEMENT OF THE RECALLS TO MAKE SURE REPLACEMENT INFLATORS GET TO HIGH-HUMIDITY AREAS ALONG THE GULF COAST FIRST. WHEN IS NHTSA GOING TO GET THIS DONE?

Air Bags
Filed Jun 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WERE NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Jun 25, 2017FL

TAKATA RECALL - NHTSA # 16V384 - MY 2010 FORD EDGE WAS RECALLED IN JUNE 2016. AFTER OVER 1 YEAR, THERE IS STILL NO REMEDY OR REPLACEMENT FOR MY PASSENGER AIRBAG. LAST YEAR, I WAS TOLD THE PARTS COULD BE IN BY DECEMBER 2016, AND MY DEALER WOULD CONTACT ME WHEN IT WAS IN. I AM STILL TOLD THAT PARTS HAVE NOT COME IN. THIS IS NOT HANDLING THE MATTER IN A TIMELY MANNER. I DON'T FEEL SAFE DRIVING IT, LET ALONE HAVING PASSENGERS IN MY CAR.

Air Bags
Filed Jun 22, 2017CA

I'VE BEEN CALLING FOR MONTHS & MONTHS TO HAVE THIS RECALL FIXED. I'M ALWAYS TOLD THAT PARTS ARE NOT AVAILABLE. I NEED TO HAVE THIS FIXED!! IT'S A SAFETY ISSUE. FORD SHOULD FIND A SOLUTION FOR THIS PROBLEM OR OFFER TO REPLACE THE CAR AT NO COST TO ME. I FEAR THAT IF THIS PART IS NOT REPLACED, THAT MY FAMILY MAY BE HARMED BY THE RUPTURED INFLATOR. SEE THE RECALL NOTICE BELOW: NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V384 RECALL DATE: JUNE 1, 2016 MANUFACTURER RECALL NUMBER: 16S26 SUMMARY: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. SAFETY RISK: THE PASSENGER FRONTAL AIRBAG INFLATOR COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH WHERE THE SUPPLEMENTAL FRONTAL AIRBAGS ARE DESIGNED TO DEPLOY. THIS DEFECT REPORT IS IN RESPONSE TO TAKATA DIRS 16E-042, 16E-043, 16E-044. REMEDY: OWNERS WILL BE NOTIFIED BY MAIL AND INSTRUCTED TO TAKE THEIR VEHICLE TO A FORD OR LINCOLN DEALER TO HAVE THEIR PASSENGER FRONTAL AIRBAG INFLATOR REPLACED. THERE WILL BE NO CHARGE FOR THIS SERVICE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE

Service Brakes
Filed Jun 19, 2017154,455 milesTX

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 40 MPH, THE BRAKE PEDAL WAS APPLIED, BUT THE VEHICLE FAILED TO RESPOND. THE LOCAL DEALER WAS NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 154,455. UPDATED 08/22/17*LJ *CN

Exterior Lighting
Filed Jun 19, 20178,000 milesIL

THE REAR TAIL LIGHT BULBS HAVE A VERY SHORT LIFE SPAN, EVERY TIME I REPLACE ONE, THE BASE OF THE BULB IS ALWAYS MELTED. THE SOCKETS THEMSELVES ARE BURNT, WHY ARE THESE TAIL LIGHTS GETTING SO EXCESSIVELY HOT?

Air Bags
Filed Jun 16, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (PEGUES HURST FORD IN LONGVIEW, TEXAS) CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Jun 8, 2017130,115 milesTN

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM). THE CONTACT SCHEDULED AN APPOINTMENT AND TOOK THE VEHICLE TO THE LOCAL DEALER (JOHNSON CITY FORD 207 PRINCETON ROAD JOHNSON CITY, TN 37601) TO BE REPAIRED. WHILE THE CONTACT'S WIFE WAS DRIVING THE VEHICLE, THE CHECK ENGINE INDICATOR ILLUMINATED AFTER THE VEHICLE WAS REPAIRED. THE VEHICLE WAS TAKEN TO LANCE CUNNINGHAM FORD (4101 CLINTON HWY, KNOXVILLE TN, 37912) WHERE IT WAS DIAGNOSED THAT THE PREVIOUS RECALL REPAIR WAS PERFORMED INCORRECTLY AND DAMAGED THE WIRING HARNESS, WHICH NEEDED TO BE REPAIRED. THE CONTACT ALSO STATED THAT THE DEALER WITNESSED EXPOSED WIRES AND ZIP TIED SENDING UNIT CABLES. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT AN INVESTIGATION WAS IN PROCESS WHILE THE VEHICLE WAS BEING REPAIRED. THE CONTACT STATED THAT THE EXPOSED WIRES WERE ABOVE THE FUEL TANK AREA. THE FAILURE MILEAGE WAS APPROXIMATELY 130,115.

Service Brakes
Filed May 31, 2017145,000 milesTX

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE OPERATING THE VEHICLE AND DEPRESSING THE BRAKE PEDAL, A HISSING SOUND WAS HEARD COMING FROM THE BRAKE PEDAL LOCATION. THE BRAKE PEDAL FELT SPONGY AND/OR HARD ON OCCASIONS, WHICH MADE THE VEHICLE DIFFICULT TO STOP AND INCREASED THE STOPPING DISTANCE. THE VEHICLE WAS TAKEN TO THE DEALER (BOB TOMES FORD IN MCKINNEY, TEXAS), BUT THE CAUSE OF THE FAILURE HAD NOT BEEN DETERMINED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 145,000.

Service Brakes
Filed May 30, 2017108,000 milesNJ

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING IN STOP AND GO TRAFFIC ON THE HIGHWAY, THE BRAKE PEDAL WAS DEPRESSED AND FELT ABNORMAL. IT TOOK EXTRA EFFORT TO STOP THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE BRAKE BOOSTER NEEDED REPLACEMENT. THE INDEPENDENT MECHANIC INFORMED THE CONTACT OF A MANUFACTURER COMMUNICATION NUMBER: CSP-13N02 (SERVICE BRAKES). THE MANUFACTURER STATED THAT THE VEHICLE DID NOT MEET THE EXTENDED WARRANTY COVERAGE. THE CONTACT NOTIFIED THE LOCAL FORD DEALER, GEORGE WALL FORD LINCOLN ON 700 SHREWSBURY AVE, RED BANK, NJ 07701, WHERE AN APPOINTMENT WAS SCHEDULED FOR REPAIRS. THE FAILURE MILEAGE WAS APPROXIMATELY 108,000.

Air Bags
Filed May 26, 2017SC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE MANUFACTURER WAS MADE OF THE ISSUE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed May 25, 201749,000 milesFL

TAKATA RECALL - I WAS NOTIFIED LAST 6-1-16 AND TO-DATE THEY HAVE NOT RECEIVED THE PARTS AT VELDE FORD, IN VERO BEACH FL - NO INCIDENT INVOLVED. JUST WANT IT REPLACED.

Air Bags
Filed May 21, 2017SC

TAKATA RECALL FORD HAS RECALLED THIS CAR, BUT CANNOT FIX IT AND WILL NOT PROVIDE A LOANER. THIS HAS BEEN GOING ON FOR OVER SIX MONTHS.

Exterior Lighting
Filed May 21, 2017100,000 milesFL

MY REAR TURN SIGNALS HAVE BEEN WORKING INTERMITTENTLY LATELY AND I THOUGHT IT MIGHT BE THE BULB. WHEN I WENT TO REPLACE THE BULB I NOTICED THAT THE BULB SOCKET APPEARS TO BE BURNT. I IMMEDIATELY WENT ONLINE TO SEE WHAT NEEDS TO BE DONE AND REALIZED THAT THERE ARE A BUNCH OF OTHER FORD EDGES OUT THERE WITH THE SAME PROBLEM. I FELT IT WAS NECESSARY TO REPORT IT IN CASE THIS IS A SAFETY ISSUE THAT COULD RESULT IN A FIRE. THE FORD DEALERSHIP CLAIMS THAT THEY DO NOT KNOW OF ANY OTHER COMPLAINTS, YET WHEN I LOOK ONLINE, I SEE A WHOLE LOT WITH THE SAME ISSUE.

Air Bags
Filed May 17, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed May 8, 201773,000 milesFL

STARTED HAVING BRAKE PROBLEMS - BRAKES BECAME ROCK HARD AND THEN SPONGY AT TIMES- HAD A HARD TIME STOPPING THE VEHICLE AND HOLDING THE VEHICLE WHILE STOPPED AT A LIGHT - VERY SCARY - TWO DIFFERENT SHOPS BEFORE TAKING IT TO THE DEALERSHIP - BRAKE BOOSTER IS BAD. $740 TO FIX. APPARENTLY OTHERS HAVE HAD THE SAME ISSUE. CALLED FORD BUT MY VEHICLE IS NOT COVERED UNDER THE RECALL THEY HAD. I WAS TOLD TO HOLD ON TO MY RECEIPTS IN CASE ANOTHER RECALL CAME UP.

Air Bags
Filed Apr 28, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS UNABLE TO CONFIRM WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Seats
Filed Apr 20, 201778,999 milesMA

TAKATA RECALL - THE 2010 FORD EDGE HAS A FLAW WITH THE SEAT TRACK. THE VEHICLE SEAT TRACK APPEARS TO BE STRETCHED OPEN OVER PROLONGED USE AND BEGINS TO ROCK BACK AND FORTH WITH ACCELERATING AND BRAKING. THIS CONCERN IS THE SEAT TRACK MAY STRETCH TO A POINT WHERE IT WILL SEPARATE FROM BASE AND TRACK IN A MOTOR VEHICLE CRASH. I'VE ALSO DISCOVERED THROUGH ON LINE CHECKS THAT THIS IS A COMMON PROBLEM WITH FORD EDGE, EXPLORER AND SEVERAL OTHER VEHICLES FORD MANUFACTURES.

Air Bags
Filed Apr 17, 2017CA

WE DID NOT HAVE AN INCIDENT YET, BUT WE DONT WANT TO WAIT FOR ONE TO TO HAPPEN. RECEIVED A RECALL LETTER THAT OUR PASSENGER AIR BAG NEEDS TO BE REPLACED AND TEMECULA FORD DEALER AND THE LAKE ELSINORE FORD DEALER TOLD US THAT THEY DO NOT HAVE THE PARTS FOR THE PASSENGER AIRBAG RECALL.

Structure › Body › Door
Filed Apr 11, 2017100,000 milesPW

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A CHIME SOUND AND THE DOOR WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 100,000.

Power Train
Filed Apr 3, 2017PA

POWER TRANSFER UNIT IS LEAKING. I SEE THROUGH RESEARCH AND TALKING WITH DEALERS THEY REPLACE A LOT OF THESE PTU'S. REPLACEMENT WITH PARTS AND LABOR IS $1,800.

Engine
Filed Mar 31, 2017NY

MY CAR STARTED LEAKING TRANSMISSION FLUID, AND AS I CONTINUE TO DRIVE IT IT STARTED TO CUT OFF. I TOOK IT TO TWO DIFFERENT REPAIR SHOPS FOR SECOND OPINION. THEY BOTH TOLD ME THAT THE ENGINE WAS GONE. THE CAR HAS LESS THAN 50,000 MILES ON IT, AND IT'S A 2010 HOW CAN THAT BE? I NEED TO KNOW ABOUT THE ENGINE RECALL FOR THIS CAR. I SHOULD NOT HAVE TO PAY FOR AN ENGINE PLEASE HELP ME BECAUSE THIS IS NOT RIGHT. I KNOW THERE IS A SAFETY RECALL ON A FUEL LEAK FOR THIS MODEL CAR. I'VE ALSO RESEARCHED SOMETHINGS ABOUT ENGINE RECALLS AND FOUND THAT THERE IS, BUT I WANT TO KNOW FOR SURE WHEN I TAKE THE CAR TO THE FORD REPAIR SHOP. PLEASE HELP ME. I AM THANKING YOU IN ADVANCE FOR YOUR HELP.

Air Bags
Filed Mar 28, 2017CA

TAKATA RECALL: FORD HAS NO REMEDY/ACTION FOR THE REPLACEMENT OF OUR RECALLED TAKATA PASSENGER SIDE AIRBAG. OUR DEALER, STAR FORD IN GLENDALE, CA, HAS NO ANSWER. I HAVE GREAT ANXIETY OVER DRIVING A CAR WITH THE POTENTIAL TO KILL MYSELF OR MY PASSENGER. THE NHTSA SHOULD BE FORCING FORD TO PROVIDE A REMEDY FOR CAR OWNERS. WE NEED TO BE PROTECTED FROM THIS MASSIVE FRAUD AND ABUSE. TAKATA HAS NOW BEEN CONVICTED OF MULTIPLE CRIMES, THE CUSTOMERS OF FORD ARE IN DANGER AND WE ARE NOT RECEIVING ACTION. THIS IS A CONSIDERABLE HARDSHIP TO MYSELF AND I WANT FORD TO TAKE ACTION - REPLACE AIRBAG IMMEDIATELY.

Structure › Body
Filed Mar 20, 2017101,000 milesKS

MARCH19, 2017 WHILE DRIVING 20 MPH FROM OUR NEIGHBORHOOD TO CHURCH WITH MY WIFE, THERE WAS A LOUD CLUNKING FROM FRONT PASSENGER SIDE. WE TURNED ONTO THE MAIN ROAD AND AS SPEED INCREASED TO 55 MPH, THE WINDSHIELD CRACKED AND I NOTICED THE HOOD OF CAR WAS RAISED UP ABOUT AN INCH ABOVE THE FENDER. WE IMMEDIATELY TURNED AROUND AND DROVE SLOWLY BACK TO THE HOUSE. THE ATTACHED PHOTOS SHOW WHAT HAD HAPPENED. THERE IS CONSIDERABLE DAMAGE TO THE SHEET METAL BODY COMPONENTS, WINDSHIELD, PLASTIC PARTS. THERE ARE MANY SIMILAR EXAMPLES OF THE STRUT TOWER SPOT WELD FAILURE REPORTED ON THE INTERNET. ALL SEEM TO BE ON THE PASSENGER SIDE.

Power TrainCrash
Filed Mar 20, 201791,000 milesMI

TL* THE CONTACT OWNED A 2010 FORD EDGE. WHILE STATIONARY, THE VEHICLE WAS IN THE REVERSE POSITION AND THE KEYS WERE REMOVED FROM THE VEHICLE; HOWEVER, THE VEHICLE ROLLED BACKWARDS INTO A POND. THE VEHICLE WAS TOWED FROM THE POND TO THE CONTACT'S DRIVEWAY. THERE WERE NO INJURIES AND A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS DESTROYED AND TOWED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 91,000.

Power Train
Filed Mar 20, 2017134,000 milesUT

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 20 MPH, THE CONTACT HEARD AN ABNORMAL NOISE UNDERNEATH THE VEHICLE, CAUSING THE CONTACT TO COME TO AN ABRUPT STOP. THE BRAKE PEDAL BECAME EXTREMELY STIFF AND THE CONTACT HAD TO DOWNSHIFT. WHILE ATTEMPTING TO SHIFT INTO DRIVE, THE GEAR SHIFT BECAME STUCK. THE CONTACT WAS UNABLE TO DRIVE THE VEHICLE. THE VEHICLE WAS TOWED TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSFER CASE AND THE BRAKE BOOSTER NEEDED TO BE REPLACED. THE TRANSFER CASE WAS REPLACED; HOWEVER, THE VEHICLE REMAINED IN THE DEALER'S POSSESSION. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 134,000.

Air Bags
Filed Mar 7, 2017FL

TAKATA RECALL IT HAS BEEN NEARLY 9 MONTHS SINCE BEING ADVISED OF THIS RECALL - AND THE DEALER SAYS THEY HAVE NO IDEA WHEN THE PARTS WILL BE AVAILABLE TO RESOLVE THIS MATTER. WHAT IS THE STATUS OF THIS RECALL FOR MY VEHICLE AND WHEN CAN I EXPECT PARTS TO BE AVAILABLE.

Service Brakes
Filed Mar 6, 201750,000 milesOH

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE ABS APPLIED AUTOMATICALLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE ANTI LOCK BRAKE SENSOR NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 50,000.

Power Train
Filed Mar 4, 201746,311 milesPA

WHEN PULLING AWAY FROM A DEAD STOP ,THE TRANSMISSION WILL OCCASIONALLY NOT ENGAGE WHICH FEELS LIKE IT IS GOING INTO A "NEUTRAL" FEELING AND THEN WILL BANG INTO GEAR . IT ALSO FEELS LIKE THE TRANSMISSION WILL SLIP OUT GEAR AND THEN REENGAGE WHILE AT HIGHWAY SPEEDS. LAST THE ACCELERATION IS NOT THERE WHEN MERGING INTO HIGHWAY SPEEDS OR JUST ACCELERATING ,THE GAS PEDDLE IS PUSHED BUT THE CAR WILL NOT ACCELERATE CAUSING A RISKY SITUATION WHEN TRAFFIC IS BEARING DOWN ON YOU AND YOU CAN NOT GET SAFELY UP TO HIGHWAY SPEEDS.

Fuel/Propulsion System
Filed Mar 3, 2017KY

JUST BOUGHT USED FORD EDGE AND FOUND OUT THERE IS A RECALL ON IT AND FORD DEALER SAYS I HAVE TO PAY FOR IT BECAUSE PREVIOUS OWNER DIDN'T GET IT FIXED

Air Bags
Filed Mar 2, 2017TX

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 05/09/17*LJ *CN

Air Bags
Filed Feb 28, 2017GA

TAKATA RECALL: WE STILL HAVE NOT BEEN ABLE TO HAVE THESE AIRBAGS REPLACED AS THE DEALER AS WELL AS FORD SAYS THE PARTS ARE NOT AVAILABLE. HOW MUCH LONGER? SHOULD WE WAIT AND COMPLAIN AGAIN AFTER A CRASH AND AN INJURY OCCURS?

Air Bags
Filed Feb 24, 2017NC

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 24, 2017VA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED FAILURE.

Air Bags
Filed Feb 22, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Feb 21, 2017TX

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Feb 15, 2017FL

TAKATA RECALL FORD ISSUED A RECALL, 16S26, IN JULY 2016 FOR 2010 FORD EDGE PASSENGER FRONTAL AIRBAGS IN "ZONE A". IT IS NOW FEBRUARY 15, 2017, AND STILL NO PARTS AVAILABLE TO REPAIR/REPLACE THE DEFECTIVE AIRBAGS (I JUST GOT OFF THE PHONE WITH THE DEALERSHIP). NOR COULD THE DEALERSHIP EVEN PROVIDE AN ESTIMATE OF WHEN REPAIR/REPLACEMENT MIGHT OCCUR. EVIDENTLY, FORD DOES NOT YET HAVE ENOUGH OF A COMPELLING REASON TO EXPEDITE THE RECALL PROCEDURES OR TO PROVIDE ALTERNATIVES FOR THE RECALLED VEHICLE OWNERS (MY WIFE OWNS A 2011 HONDA CR-V THAT HAD A SIMILAR AIRBAG RECALL AND SHE WAS PROVIDED WITH A FREE RENTAL VEHICLE WHILE THE DEALERSHIP WAITED FOR AIRBAG REPAIR/REPLACEMENT KITS). FORD HAS FLATLY STATED THAT NO ALTERNATE VEHICLES WILL BE PROVIDED. PERHAPS THE NHTSA NEEDS TO PROVIDE FORD WITH ONE OR MORE COMPELLING REASONS, SUCH AS MANDATORY PROVISION OF FREE RENTAL CARS AND/OR ESCALATING FINES, TO EXPEDITE FORD'S AIRBAG RECALL PROGRAM. IRONICALLY, MY FAMILY NO LONGER STATES "I CALL SHOTGUN" FOR SEATING ASSIGNMENT IN THE FRONT PASSENGER SEAT OF MY FORD EDGE; THEY NOW STATE "I CALL SUICIDE". IS THIS TO BE MR. ROSEKIND'S LEGACY?

Steering
Filed Feb 10, 201790,000 milesNC

I RECENTLY HAD TO REPLACE POWER STEERING LINES IN MY VEHICLE DUE TO METAL CORROSION RUSTING THROUGH THE LINES AND CAUSING THE FLUID TO LEAK OUT, THIS ISSUE HAS REPEATEDLY CAUSED MY CAR TO GO OUT OF ALIGNMENT AND HAS RUINED MY TIRES. THE POWER STEERING WAS NOT WORKING PROPERLY TO THE POINT OF BEING DANGEROUS BECAUSE OF IT. BECAUSE MY CAR IS ONLY 7 YEARS OLD I AM WONDERING IF THIS CORROSION WOULD BE COVERED BY SOME SORT OF WARRANTY OR IF THIS IS UNDER RECALL? ESPECIALLY SINCE MY CAR IS UNDER RECALL FOR GAS TANK AND AIR BAG CORROSION. I HAVE REPORTED THIS TO FORD AS WELL. THE REPAIR JUST OF THE POWER STEERING LINES COST ME $500. I STILL NEED TO REPLACE ALL FOUR TIRES AS WELL. THIS DEFECT IS DANGEROUS. METAL PARTS SHOULD NOT BE CORRODING ON CARS.

Engine
Filed Feb 8, 201765,000 milesTX

SUDDEN ENGINE FAILURE AT 65,000 MILES WHEN DRIVING AT ABOUT 45 MILES PER HOUR. THE FORD DEALERSHIP WHERE THE VEHICLE HAD BEEN SERVICED SAID THERE WAS A LOSS OF ANTIFREEZE AND THE ENGINE OVERHEATED AND NEEDS TO BE REPLACED. I WAS STRANDED ON THE AIRPORT ROAD WITH NO FEEDER AND HAD TO CALL 911. THERE WAS NO WARNING LIGHTS TO GO ON OR ANY WARNING. WHEN READING OTHER POST ON INTERNET THE CAR BEHAVED JUST AS THOSE WHO HAD CONFIRMED THAT THERE WAS A WATER PUMP FAILURE. THIS WAS THE FORD DURATEC ENGINE WHERE THE WATER PUMP IS DRIVEN WITH THE TIMING CHAIN AND IF IT FAILS THE WATER ENTERS THE OIL SYSTEM AND DESTROYS THE ENGINE.

Air Bags
Filed Jan 31, 2017FL

TAKATA DIRS 16E-042, 16E-043, 16E-044. RECALL NOTICE FROM JUNE/2016. TRYING TO SCHEDULE SERVICE FOR THE RECALL AND THE DEALER SAYS THERE ARE NO PARTS AVAILABLE YET. IT'S BEEN 6 MONTHS SINCE THE RECALL.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2010 Ford Edge → · Every Edge year → · How the figures are calculated →