2010 Ford Edge complaints

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 05/09/17*LJ UPDATED 09/07/2016 *JS

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. UPDATED 04/12/17 LJ *CN

WHEN APPLYING THE BRAKES, MY CAR WOULD MAKE A HISSING SOUND. SOMETIMES THE BRAKE WOULD FEEL HARD, BUT HERE RECENTLY THE BRAKE PEDAL HAD MORE OF A SPONGY FEEL. THIS HAD BEEN GOING ON FOR SEVERAL MONTHS WITHOUT NOTICEABLE ISSUES RELATED TO THE BRAKING PERFORMING. THAT WAS UNTIL YESTERDAY. THE HISSING NOISE WAS STILL PRESENT AND THE PEDAL WOULD GO DOWN ALL THE WAY TO THE FLOOR WHEN APPLYING THE BRAKES. THE VEHICLE WAS IN MOTION AND WOULD NOT STOP PROPERLY FOR ME WHEN I WAS APPROACHING A STOP SIGN. I HAD TO PUMP THE BRAKES IN ORDER FOR THE VEHICLE TO COME TO A STOP. IF THE PEDAL WAS HELD DOWN, A SQUEALING NOISE THEN OCCURRED. I RESEARCHED ONLINE TO SEE IF THIS WAS A COMMON ISSUE WITH OTHER FORD EDGE OWNERS, AND I CAME ACROSS AN EXTENDED WARRANTY THAT FORD RELEASED IN 2014 TITLED, "13N02." THE EXTENDED WARRANTY TALKED ABOUT AN ISSUE THAT HAD BEEN OCCURRING IN FORD EDGE MODELS MADE BETWEEN 2010-2013. THE DESCRIPTION OF THE AFFECTED VEHICLES WAS SPOT ON WITH WHAT I HAD JUST EXPERIENCED WITH MY VEHICLE AND I MET THE PROGRAM TERMS DUE TO MY CAR BEING LESS THAN 10 YEARS OLD AND UNDER 150,000 MILES. I IMMEDIATELY BROUGHT MY VEHICLE IN TO THE LOCAL FORD DEALERSHIP TO HAVE MY CAR REPAIRED. TO MY SURPRISE, THE MECHANIC INFORMED ME THAT MY VEHICLE WAS NOT COVERED BASED ON MY VIN NUMBER. WE THEN QUICKLY DISCOVERED IT WAS DUE TO MY CAR BEING BUILT FIVE DAYS PRIOR TO THE INCLUDED DATE ON THE EXTENDED WARRANTY. THE WARRANTY COVERED VEHICLES FROM MAY 3, 2010-MARCH 28, 2013. MY VEHICLE WAS MADE O

TAKATA RECALL. MY WIFE AND I PURCHASED THE 2010 FORD EDGE FROM GARY YOEMANS FORD IN DAYTONA BEACH ON JUNE 31, 2016. AT THE TIME OF PURCHASE THE DEALERSHIP FAILED TO MENTION THERE WAS AN OPEN SAFETY RECALL FOR THE AIRBAG. WE BOUGHT THIS PARTICULAR VEHICLE BECAUSE THEY TOLD US IT WAS SAFE FOR OUR 2 MONTH OLD BABY. AS OF NOW, THEY AREN'T ABLE TO TELL US WHEN WE WILL BE ABLE TO GET OUR VEHICLE FIXED AND WE HAVE TO DRIVE IN AN UNSAFE CAR WITH OUR BABY BECAUSE OF THEIR NEGLIGENCE. WE WOULD HAVE NEVER PURCHASED IT IF WE WOULD HAVE BEEN INFORMED OF THE RECALL.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL. FORD SAYS THAT THEY WILL NOT HAVE A REPLACEMENT FOR THE INFLATOR FOR PROBABLY A YEAR OR MORE. THEY INFORMED ME THAT THAT WILL NOT DISABLE AND REMOVE THE INFLATOR AT MY REQUEST. THIS IS NOT ACCEPTABLE AS IT COULD KILL MY WIFE OR SOMEONE.

I RECEIVED A RECALL NOTICE ABOUT THE PASSENGER AIRBAG BEING DEFECTIVE AND DANGEROUS,HOWEVER IT'S BEEN OVER SIX MONTHS SINCE THE RECALL AND FORD HAS NOT OFFERED A REMEDY. THIS DEFECT IS DANDEROUS AND MAYBE DEADLY TO PASSENGERS IN MY VEHICLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 WAS RECEIVED BUT THE PART FOR THE RECALL REMEDY WAS NOT AVAILABLE. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL,NOTIFIED DEALER ABOUT SAFETY RECALL NOTICE 16S26/NHTSA RECALL 16V-384 UPDATED 03/07/17*LJ

CALLED FORD CUSTOMER SERVICE AT 800-392-3673 AND DESCRIBED MY PROBLEM AS FOLLOWS...BRAKES STARTED SOUNDING LIKE AIR WAS LEAKING OUT, BUT BRAKES CONTINUED TO WORK. TODAY, I WAS SITTING AT A TRAFFIC LIGHT AND THE CAR KEPT SURGING FORWARD, EVEN WITH MY FOOT ON THE BRAKE. THIS IS EXTREMELY DANGEROUS. WAS TOLD BY FORD THAT THIS WAS A VIN SPECIFIC INCIDENT AND MY VEHICLE WOULD NOT BE COVERED. ???????? *TR

DEC 17,2016 A SEVERE JERKING WHILE DRIVING ON A VILLAGE MAIN ST. WRENCH LIGHT CAME ON. I STOPPED CAR, GOT CAR MANUAL, SAW THAT IT WAS POWER TRAIN PROBLEM. I BEGAN GOOGLING AND WILL SEE MY MECHANIC ON MONDAY. THE FIRST TIME THIS HAPPENED ABOUT 3WKS AGO I LOST DRIVING POWER AND DROVE MY WIFE TO WORK ON IDLE POWER. WHEN I GOT HOME I SHUT OFF CAR AND STARTED AGAIN AND IT WORKED OK (EXCEPT FOR MILD JERKING) UNTIL NOW (3WKS LATER). MY MECHANIC SAID (AFTER 1ST INCIDENT) THAT IT WAS A THROTTLE PROBLEM, ALTHOUGH HE FOUND NO CODE ERROR. MY WIFE AND I LOVE THIS CAR AND SO DO OUR LITTLE NIECE AND NEPHEW, BUT IT IS AN ACCIDENT WAITING TO HAPPEN. WE JUST GOT BACK FROM TEXAS (4000 MI) BEFORE ALL THIS HAPPENED AND EVERYTHING WAS FINE. MY NEXT STEP WILL BE TO WRITE TO OUR AUTHORITIES BECAUSE THIS SEEMS TO BE A DANGEROUS NATIONAL PROBLEM. ALL THOSE AFFECTED SHOULD DO THE SAME.

TAKATA RECAL -- MY FORD DEALER, AUTO NATION FORD, 12227 GULF FWY, HOUSTON, TX‎, KEEPS TELLING ME THAT THEY STILL ARE WAITING ON PARTS AND CANNOT YET REPLACE MY AIR BAG. I OFTEN DRIVE WITH MY 21 MONTH OLD GRANDSON AND AM VERY CONCERNED ABOUT MYSELF AND MY GRANDSON OR HUSBAND, BEING PHYSICALLY HURT IN A CRUSH DUE TO THIS RECALL THAT HAS NOT YET BEEN FIXED.

DRIVING ON ROAD LOST POWER. TRY GAS PEDAL ALL WAY DOWN .... NOTHING BUT IDLE POWER. IDLE HOME, THEN STOP AND START AGAIN, GOT FULL POWER BACK. TOOK TO SERVICE MECHANIC WHO SCANNED FOR ERROR CODE AND DID NOT FIND ANY. CAR RUNS FINE NOW. THIS WAS EARLY AM ON VILLAGE MAIN ST. DANGER IF X-WAY OR BUSY RD.

AS WE WERE DRIVING ON A RESIDENTIAL SIDE STREET, GOING ABOUT 25MPH, COMING UP A SLIGHT INCLINE, THE CAR STOPPED ACCELERATING. WE WERE ABLE TO GET IT TO THE SIDE OF THE ROAD. WE TURNED IT OFF AND ON AND NOTHING HAPPENED. ABOUT 10-15 MINUTES LATER THE ENGINE STARTED BUT WOULD NOT ACCELERATE. WE WERE ONLY ABLE TO GO ABOUT 2MPH. WE WERE ABLE TO GET IT TO A MECHANICAL SHOP NEARBY. THE NEXT MORNING WHEN THEY PULLED THE VEHICLE IN, THEY EXPERIENCED THE SAME ISSUE. WHEN THE TURNED IT OFF AND BACK ON TO DO MORE TESTS THE CAR WAS WORKING "FINE." THE SHOP INSPECTED IT AND DID NOTE THE POTENTIAL THROTTLE BODY ISSUE BUT AS THE VEHICLE WAS NOW RUNNING IT COULD NOT BE PROPERTY DIAGNOSED. WE HAVE TAKEN IT TO A FORD DEALER AND THE SAME INFORMATION WAS GIVEN TO US. WE HAVE CONFIRMED THROUGH FRIENDS WHO HAVE A 2011 FORD THAT THEY RECEIVED A CUSTOMER SATISFACTION LETTER FROM FORD NOTING THE ISSUE WITH THE THROTTLE BODY AND LOSING ACCELERATION. WHEN FORD CUSTOMER CARE WAS CONTACTED THEY NOTE THE PROBLEM BUT "NOT" WITH OUR YEAR VEHICLE. THE SERVICE PERSONNEL AT FORD HAVE CONFIRMED THIS WILL LIKELY HAPPEN AGAIN AND NOTE IT IS A PROBLEM ON OTHER FORD VEHICLES AS WELL AND WE WERE ADVISED TO "DRIVE" IT INTO FORD THE NEXT TIME IT HAPPENS. THIS IS CLEARLY A PROBLEM ACROSS MANY YEARS OF FORD VEHICLES, YET THEY DO NOT WANT TO TAKE RESPONSIBILITY FOR IT OR PUT OUT A RECALL ON AN ISSUE THAT IS ALL OVER THE INTERNET WITH SIMILAR EXPERIENCES.

BRAKE BOOSTER IS LEAKING, WHEN I PRESS ON THE BRAKES WE CAN HEAR A HISSING NOISE, AND AT TIMES WE HAVE TO APPLY A LOT OF PRESSURE TO GET THE BRAKES TO WORK. WE ONLY HAVE 85,000 MILES ON OUR EDGE, I NOTICED THAT THERE AD BEEN A CUSTOMER SATISFACTION PROGRAM 13N02 WHICH HAS EXPIRED AND DOESN'T INCLUDE MY VEHICLE HOWEVER ALL OF THE SYMPTOMS ARE THE SAME AS WHAT THE LETTER STATES. I CALLED FORD AND THEY WERE UNABLE TO HELP ME. IT SEEMS TO ME THAT IF THE SYMPTOMS ARE IDENTICAL TO THE VEHICLES THAT HAD THE LETTER SENT OUT TO EXTEND THE WARRANTY TO REPAIR THE PROBLEM THAT THEY NEED TO LOOK AT THE FACT THAT THE PROBLEM HAS REACHED MORE VEHICLES THAN THEY THOUGHT IT AFFECTED. HOW MANY FORD EDGES HAVE HAD BRAKE BOOSTER PROBLEMS. THIS SHOULD BE A FULL RECALL TO ENSURE OUR SAFETY.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING AT AN UNKNOWN SPEED, THE DOOR AJAR WARNING INDICATOR ILLUMINATED. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE DEALER DIAGNOSED THAT A LATCH IN THE FRONT DRIVER'S SIDE DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE CONTACT STATED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE RECALL SENT IN JULY 2016 AND NOW ITS OCTOBER NOTHING STATING THE PART ARE HERE OR WHEN THE VEHICLE GOING TO BE SERVICE. CALL EVERY MONTH STILL STATING NO PARTS AVAILABLE YET, REALLY DON'T WANT LOVE ONE TO BE INJURY

I AM REPORTING A VERY SERIOUS PROBLEM WITH THE WARNING MONITOR SENSOR SYSTEMS ON MY 2010 FORD EDGE. AS YOU MAY KNOW THERE IS A 'DOOR AJAR SENSOR' NOTIFICATION SYSTEM NOTIFYING THE DRIVER OF A DOOR BEING AJAR. THE PROBLEM IS THE SENSOR CONSTANTLY FAILS WHEN THE DOOR IS NOT AJAR OR SEEMS TO NOT BE AJAR. THERE ARE SEVERAL PROBLEMS WHEN THERE IS THE DISPLAY ONE: 'NOT SURE DOORS ARE LOCKED, ESPECIALLY WHEN ONE IS TRANSPORTING CHILDREN. 'CAN NOT LOCK THE CAR DOORS ' THIS IS A MAJOR SAFETY HAZARD WITH CHILDREN IN THE CAR. ALSO, WITH THE GREAT INCREASE IN 'CAR JACKINGS', NOT BEING ABLE TO LOCK THE DOORS MAKES THE FAMILY VERY VULNERABLE. 'NEXT, THE DISPLAY LEAVES THE INTERIOR LIGHTS ON PUTTING AN UNNECESSARY DRAIN ON THE CAR ELECTRICAL SYSTEM. THIS COULD ADVERSELY SAFETY OF THE OTHER ELECTRICAL SYSTEMS CAUSING A FAILURE IN TRAFFIC. 'THE WARNING MESSAGE NEVER TIMES OUT AND COMPLETELY BLOCKS THE DASHBOARD DISPLAY PREVENTING OTHER WARNING MESSAGES OR THE SYSTEM BACK UP OBSERVATION FROM WORKING. FORD HAS KNOWN OF THIS PROBLEM FOR SEVERAL YEARS AND REFUSES TO ISSUE A RECALL IN ORDER TO CORRECT THIS SAFETY PROBLEM.

TAKATA RECALL WE HAVE A RECALL DATED JUNE 1, 2016 STATING THAT THE FRONT AIRBAG COULD RUPTURE IF THE VEHICLE IS INVOLVED IN A CRASH, RESULTING IN METAL FRAGMENTS STRIKING OCCUPANTS CAUSING SERIOUS INJURY OR POSSIBLY DEATH. TODAY IS SEPTEMBER 27, 2016 AND THE ISSUE IS STILL NOT RESOLVED, AS WE ARE AWAITING PARTS. I CONTACTED FORD MOTOR COMPANY TODAY AND WAS TOLD THERE WAS NOT DEFINITIVE DATE AS TO WHEN THE PARTS WILL BECOME AVAILABLE. I AM DEEPLY CONCERNED THAT IT HAS TAKEN FOUR MONTHS AND THERE IS STILL NO RESOLUTION. I WAS TOLD TO CONTINUE TO DRIVE THE VEHICLE, ALTHOUGH IT HAS FAULTY AIRBAGS. PLEASE LET ME KNOW WHAT CAN BE DONE TO EXPEDITE THE REPAIR OF MY CAR.

TWO DAYS AGO BEGAN INTERMITTENT LOSS OF POWER BRAKES. HAD TO NEARLY PUT MY FOOT THROUGH THE FLOOR TO GET MY VEHICLE TO STOP IN HEAVY TRAFFIC. WAS ADVISED BY LOCAL MECHANIC OF CUSTOMER SATISFACTION PROGRAM 13N02 WHICH ACKNOWLEDGES BRAKE BOOSTER PROBLEM IN MY MODEL YEAR EDGE. CONTACTED FORD CUSTOMER SERVICE AND DEALER AND WAS TOLD BY BOTH THAT MY VEHICLE WAS NOT INCLUDED IN THIS REPAIR. NOW I AM FACING A COSTLY MECHANIC'S BILL (NEARLY $1000) FOR A KNOWN AND DANGEROUS PROBLEM.

TAKATA RECALL. THIS CAR IS UNDER RECALL FOR THE PASSENGER SIDE AIRBAG. I DID NOT RECEIVE ANY NOTIFICATION AND FORD IS UNWILLING TO PROVIDE A LOANER. THEY HAVE NO ETA FOR THE REPAIR, BUT ARE GUESSING SECOND QUARTER 2017. SO WE ARE SUPPOSED TO DRIVE THIS CAR UNTIL SECOND QUARTER 2017 WITHOUT USING THE PASSENGER SEAT OR SITTING ANYTHING IN THE PASSENGER SEAT?? REALLY? FORD SHOULD BE PROVIDING FREE LOANERS AND SHOULD HAVE NOTIFIED OUR FAMILY BY MAIL!! SAME AIRBAG WITH A SUBARU WE OWN AND YET SUBARU NOTIFIED US BY MAIL AND PROVIDED A FREE LOANER. THE NTSB SHOULD BE MORE PROTECTIVE OF CONSUMERS WHERE FORD IS CONCERNED.

BRAKES WERE MAKING NOISE. DEALERSHIP CHARGED ME ~$1,500 TO REPLACE BRAKE BOOSTER AND PARKING BRAKE CONTROL MODULE. HOWEVER, JUST FOUND ISSUANCE 13N02, WHICH EXTENDED WARRANTY FOR SAME PROBLEM FOR OTHER YEARS OF THIS MAKE AND MODEL. PLEASE EXTEND THE RECALL TO INCLUDE 2010 FORD EDGE. THE BRAKES SHOULD NOT FAIL LIKE THIS IN A 6 YEAR OLD CAR WITH ONLY 60K MILES!

TRANSMISSION JUST STOPS SHIFTING WONT ACCELERATE A BUNCH OF WARNING LIGHTS COME ON IN MOTION ON HIGHWAY AND CITY STREETS HAS HAPPENED A BUNCH OF TIMES

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE TRUNK DID NOT RESPOND TO THE KEY FOB. WHEN THE KEY FOB WAS PRESSED, THE TRUNK OPENED AND CLOSED REPEATEDLY. ONCE THE TRUNK WAS CLOSED MANUALLY, THE INTERIOR LIGHTING IN THE VEHICLE REMAINED ILLUMINATED, WHICH DRAINED THE BATTERY. THE CONTACT HAD TO TAKE THE CABLES OFF OF THE BATTERY AT THE END OF EACH DAY TO KEEP THE BATTERY FROM DRAINING. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 91,967.

TAKATA RECALL I HAVE CALLED NUMEROUS TIMES REGARDING THE AVAILABILITY OF THIS PART. MY SON OWNS A 2011 FORD MUSTANG GT AND HIS VEHICLE ALSO HAS THIS RECALL. WE ARE BEING TOLD WHEN WE WANT TO TRADE THESE VEHICLES IN WE WILL NOT GET BLUE BOOK VALUE DUE TO DEFECT!!!! DEALERS DO NOT WANT TO PUT THESE VEHICLES ON THEIR LOT AND BE RESPONSIBLE FOR SELLING A VEHICLE WITH A DANGEROUS DEFECT. WE ARE STUCK!!!!!!

BRAKE BOOSTER FAILURE WHILE DRIVING IN TRAFFIC. BRAKE PRESSURE WAS TOO MUCH FOR FEMALE DRIVER. FAILURE OCCURRED WHILE EXITING PARKING LOT INTO HIGHWAY TRAFFIC. VEHICLE MISSED THE CUSTOMER SATISFACTION PROGRAM 13N02 BY 7 WORKING DAYS. AFFECTED VEHICLES SHOULD BE EXPANDED.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

THE OTHER DAY I HAD LEFT MY HOUSE IN MY 2010 FORD EDGE LIMITED AWD TO PICK UP MY DAUGHTER. AS I APPROACHED THE FIRST STOP SIGN IN MY NEIGHBORHOOD I APPLIED THE BRAKES. THE BRAKE PEDAL HIT A STOPPING POINT AND WOULDN'T DEPRESS ANY FURTHER, HOWEVER MY CAR KEPT GOING AND DIDN'T STOP FOR ANOTHER 15-20 FEET. I WAS STEPPING ON THE BRAKES AS HARD AS I COULD. I WAS ONLY TRAVELING 15-20 MPH AT THE TIME. AT SUCH LOW SPEEDS TAKING THAT LONG TO STOP IS UNACCEPTABLE. THANKFULLY NONE OF THE NEIGHBORHOOD CHILDREN WERE OUT PLAYING OR THIS SITUATION COULD'VE ENDED HORRIBLY. THI ISSUE OCCURRED SUDDENLY AND NOT GRADUALLY. MY DEALER SAYS IT'S THE BRAKE BOOSTER. SEEING HOW DANGEROUS THIS SITUATION IS AND HOW SUDDENLY IT OCCURRED I STARTED TO RESEARCH THE ISSUE. I FOUND CSP13N02 AND MY CAR FITS ALL THE CRITERIA (BUILD DATE, OAKVILLE, ONTARIO FACTORY...ETC.). I CONTACTED MY DEALER AND THEY SAID MY CAR WASN'T SHOWING UP ON THEIR SYSTEM AS COVERED AND TO TRY TO CONTACT FORD. THEN I CONTACTED FORD REGARDING THE ISSUE AND THEY TOLD ME TO CONTACT MY DEALER WITH A CASE NUMBER. ARE YOU KIDDING MY RIGHT NOW???? THIS IS ABSURD. I WILL PAY THE $700 TO FIX THE PROBLEM SIMPLY BECAUSE OF THE VALUE I HAVE FOR MY FAMILY'S SAFETY AND ON THE SAFETY OF MY NEIGHBORS. BUT...THIS IS A FORD ISSUE AND THAT IS CLEAR BY THE WARRANTY EXTENSION THEY PROVIDE SPECIFICALLY FOR THE BREAK BOOSTER PART FAILURE... FORD IS REFUSING TO ACKNOWLEDGE OR FIX THE PROBLEM. THE LADY I SPOKE TO HAVE ME AN ADDRESS TO A P.O. BOX AND TOLD ME I

WITHIN MONTHS OF BUYING CAR NEW, I CALLED FIVE STAR FORD IN NORTH RICHLAND HILLS. I WAS TOLD THAT THE NOISE WAS WEATHER-RELATED, HIGH HUMIDITY. A FEW MONTHS LATER I TOOK CAR IN TO HAVE SEATS TIGHTENED AND ASKED TO HAVE BRAKES CHECKED AS I WAS STILL HAVE ISSUES. AGAIN, TOLD THAT IT WAS WEATHER-RELATED. THERE WAS NOT HIGH HUMIDITYI CALLED ONE OTHER TIME AND TOLD SAME THING. TOOK MY CAR TO BEVIL AUTO AND THEY TOLD ME ABOUT FORD CAMPAIGN NOTICE REGARDING THIS SAME ISSUE. CALLED DEALER AGAIN, GAVE THEN MY VIN, THEY SAID, "YOUR CAR IS NOT INCLUDED IN RECALL. ANYTHING ELSE I CAN HELP YOU WITH?", I SAID NO, HE SAID GOODBYE. I WAS VERY DISAPPOINTED IN THE WAY THIS WAS HANDLED AND FIND IT HARD TO BELIEVE MY CAR IS NOT PART OF THIS SAME PROBLEM.

WHILE DRIVING ON INTERSTATE AND TRYING TO EXIT, THE BRAKES QUIT WORKING WITH NO NOTICE. HAD TO PUMP THEM TO GET THEM TO RESPOND. WHEN WE FINALLY GET HOME, WE PLAYED WITH THE BRAKING SYSTEM IN THE DRIVE WAY. THE BRAKE PEDAL STARTED OUT BEING DIFFICULT TO PRESS THEN ENDED UP MAKING A HISSING NOISE. HAD TO UTILIZE EMERGENCY BRAKE TO GET VEHICLE TO STOP QUICKLY OTHERWISE IT WOULD TAKE 50-100 FEET TO STOP. ONCE WE TOOK IT TO MOSES FORD IN ST ALBANS, WV, WE LEARNED THE POWER BOOSTER FAILED. AFTER RESEARCHING THE ISSUE, IT APPEARS FORD RECALLED 2011 MODELS BUT NOT 2010

MY CAR HAS APPROXIMATELY 90,000 MILES. AFTER A TRIP WE BEGAN TO NOTICE THE BRAKE PEDAL WAS VERY HARD ON THE INITIAL TOUCH, LIKE PUSHING AGAINST A BRICK WALL. VERY FRIGHTENING. BRAKES DID SLOW THE CAR DOWN, BUT NOT AS QUICK OR RESPONSIVE AS WHEN THE PEDAL IS WORKING PROPERLY. WHEN PUSHED VERY HARD, THE PEDAL FINALLY MOVES FORWARD TOWARD THE FLOOR IN A SOMEWHAT NORMAL MANNER, BUT MUSHY. A HISSING SOUND IS ALSO HEARD WHEN APPLYING THE BRAKES. WHEN I TOOK THE CAR TO THE LOCAL DEALER I WAS TOLD THAT FORD HAD JUST RELEASED A NEW EXTENDED WARRANTY AND FREE REPAIR FOR THIS PROBLEM CONCERNING THE BRAKE BOOSTER, A TEAR, AND BEGINNING WITH FORD EDGE'S BUILT IN 2010. WHEN MY VIN WAS CHECKED, I WAS THEN TOLD MY CAR DID NOT FALL WITHIN THE DATES FOR THE PROGRAM. MY CAR WAS MANUFACTURED ON APRIL 27 2010 AND THE PROGRAM BEGINS FOR CARS MANUFACTURED ON MAY 3, 2010. WHEN MY DEALER CALLED FORD HE WAS TOLD THAT NOTHING COULD BE DONE; MY CAR HAD MISSED THE DATE BY 6 DAYS. IF YOU ARE EXPERIENCING THIS SIMILAR PROBLEM, PLEASE REPORT IT SO THAT ENOUGH COMPLAINTS CAN BE RECORDED THAT FORD WILL BE REQUIRED TO DO SOMETHING ABOUT IT, FOR ALL CARS THAT ARE EXPERIENCING THIS PROBLEM, NOT JUST THOSE MANUFACTURED AFTER SOME RANDOM DATE SELECTED BY FORD. IF THE ISSUE IS WITH THE PART, THEN ALL DEFECTIVE PARTS SHOULD QUALIFY. I HOPE IT DOES NOT TAKE A DEATH BEFORE FORD TAKES CARE OF THIS PROBLEM. I HAVE NO CHOICE BUT TO HAVE THE DEFECTIVE PART REPLACED, OR PARK THE CAR. I HAVE DRIVEN A FORD FOR MOST OF MY LIF

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 30 MPH, THE BRAKE PEDAL WAS DEPRESSED, AND THE CONTACT HEARD AN ABNORMAL NOISE COMING FROM THE PEDAL. IN ADDITION, THE CONTACT HAD TO APPLY FORCE TO THE BRAKE PEDAL IN ORDER TO GET THE VEHICLE TO STOP. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND A DEALER WHO CONFIRMED THAT THE BRAKE POWER BOOSTER WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V712000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 72,000. PARTS DISTRIBUTION DISCONNECT.

OUR 2010 FORD EDGE IN THE PAST FEW YEARS HAS STALLED AFTER MAKING A SLOW TURN ON 4 SEPARATE OCCASIONS. DURING THE FIRST 3 OCCURANCES THE WE COULD THE CAR IMMEDIATELY. THE LAST OCCURANCE WAS LAST FRIDAY AFTER COMING OUT OF A SLOW TURN THE CAR LOST ALL FUNCTIONALITY AND I WAS ABLE TO ROLL TO THE SIDE OF THE ROAD WHERE IT WOULD NOT START AGAIN AND IT HAD TO BE TOWED. WHEN IT GOT TO THE AUTO SHOP IT STARTED AGAIN AND THE MECHANIC COULD NOT RECREATE THE PROBLEM OR FIND A PROBLEM WITH THEIR COMPUTER DIAGNOSTICS. NEEDLESS TO SAY THE UNEXPLAINED ENGINE FAILURE WAS NOT FIXED. I AM AFRAID TO DRIVE THE VEHICLE ANYMORE BECAUSE OF THE POTENTIAL OF A SERIOUS ACCIDENT RESULTING IN INJURY OR DEATH.

BEEN CHANGING THE BREAKS CONSTANTLY AND NOW THE BREAK BOOSTER IS GONE OUT. NO MATTER WHAT BREAKS I'VE PUT ON THEY WOULD ALWAYS BE HARD TO MASH. THEY WERE BLEED AND INSTALLED PROPERLY. I ONLY HAD THE VEHICLE 14 MONTHS.

THE CAR WOULDN'T START. SEEMED TO BE A FUEL ISSUE. HAD IT TOWED TO THE DEALER. THE SERVICE PEOPLE TELL US THAT THE FUEL PUMP HAS APPARENTLY BEEN FAILING INTERMITTENTLY AND OVERHEATED - MELTING THE ELECTRICAL CONNECTOR. THE FUEL PUMP AND ELECTRICAL CONNECTOR AND LABOR WILL COST $1,078. IT SEEMS TO US THAT THIS IS A DANGEROUS SITUATION AND, FROM WHAT WE HEAR FROM MECHANICS, IS A KNOWN ISSUE WITH THE FORD EDGE. HOWEVER, ONLY THE 2014 MODEL YEAR HAS BEEN RECALLED FOR FUEL PUMP ISSUES...

THE BRAKE PEDAL BECAME HARD TO BRAKE. THE CAR WOUND STOP EVENTUALLY. WHEN I STOP TO TEST THE BRAKE THERE WERE HISSING SOUNDS WHEN BRAKE PEDAL NEAR THE FLOOR. HAPPEN TO SIMILAR MODEL FORD MODEL WITHOUT RECALL. TH'S IS A VERY DAGEROUS SITUATION WHEN TRAVEL ON THE HIGHWAY AND FORD KNEW ABOUT THAT: CUSTOMER SATISFACTION PROGRAM 13N02 CERTAIN 2010-2013 MODEL YEAR EDGE AND MKX VEHICLES EXTENDED WARRANTY COVERAGE ON BRAKE BOOSTER.

I RECEIVED A RECALL NOTICE IN THE MAIL IN DECEMBER 2015. IT STATED THAT IF MY CAR WAS NOT EXHIBITING SYMPTOMS, FORD WOULD NOTIFY ME BY MAIL WHEN SERVICE PARTS WOULD BE AVAILABLE (SEE PHOTOS). IT IS NOW JUNE 1, 2016. I DECIDED TO CALL MY LOCAL FORD DEALER TO SEE IF I PARTS WERE READY--I NOW HAVE AN APPOINTMENT ON SATURDAY, JUNE 4 AT 8AM. MY CONCERN IS THAT FORD NEVER CONTACTED ME TO LET ME KNOW PARTS ARE AVAILABLE.

REAR DRIVER SIDE TURN SIGNAL LIGHT STOPPED WORKING, FOUND REAR LIGHT SOCKET BURNT AND MELTING. THIS IS A SAFETY ISSUE AND MAY PRESENT A HAZARD . ENCLOSED PICTURES OF THE DRIVER AND PASSENGER BACK TAIL LIGHT SOCKETS

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE THE CONTACT'S WIFE WAS AT A STOP LIGHT, THE BRAKE PEDAL TRAVELED TO THE FLOOR AND THE ENGINE JERKED. THE CONTACT'S WIFE HAD TO SLOWLY DRIVE THE VEHICLE BACK HOME. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 75,000. UPDATED 05/10/16*LJ THE CONSUMER STATED TIFFANY FORD DIAGNOSED THE PROBLEM AS THE BRAKE BOOSTER, WHICH WAS REPAIRED AND PROBLEM HAS BEEN RESOLVED. *TR

WHEN STOPPING VEHICLE BRAKING BECAME EXTREMELY DIFFICULT AND STOPPING POWER DRASTICALLY REDUCED. DEFINITE LOSS OF POWER BRAKING. HISSING SOUND EVERY TIME BRAKES ARE ENGAGED. IF BRAKES ARE FIRMLY PRESSED FOR ANY EXTENDED PERIOD, A LOUD WHISTLING SOUND IS HEARD. VEHICLE IS OPERATED IN CITY STREETS. ON HILLS, CONSTANT PRESSURE IS NEEDED TO KEEP FROM ROLLING BACKWARDS. HAD VEHICLE TO A MECHANIC WHO ADVISED IT IS THE BRAKE BOOSTER AND ADVISED FORD HAD A RECALL ON CERTAIN FORDS FOR BRAKE BOOSTER ISSUES.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING 35 MPH, THE INTERIOR LIGHT ILLUMINATED INDEPENDENTLY AND THE FRONT DRIVER DOOR AJAR LIGHT ILLUMINATED WHEN THE DOOR WAS PROPERLY CLOSED. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 52,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE POWER SUN ROOF OPENED AND FAILED TO CLOSE. THE SUN ROOF REMAINED CONTINUOUSLY IN THE OPEN POSITION. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE ENTIRE SUN ROOF WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.

PLEASE NOTE THAT THIS VEHICLE WAS ORIGINALLY PURCHASED IN THE US AND THEN PURCHASED SECOND HAND BY MYSELF IN LATE 2010 AND REGISTERED IN ONTARIO CANADA SINCE. ON ABOUT THE ENTERED DATE I IDENTIFIED STRONG GASOLINE SMELL AND SOME LEAKAGE BELOW THE GAS TANK. I INVESTIGATED FORD RECALL INFO AND FOUND THAT THE CAR WAS SUBJECT TO A RECALL FOR LEAKING GAS TANKS (FORD # 15S31), (NHTSA ITEM LISTING DATE 2015-10-27). AFTER CALLING LOCAL DEALERS IN BOTH CANADA AND US, I WAS INFORMED BY BOTH THAT MY PARTICULAR VIN DID NOT APPEAR ON THE RECALL LIST. I CALLED BOTH CANADIAN AND US FORD CUSTOMER SERVICE AND AGAIN THEY ONLY CONFIRMED THAT MY VINE DID NOT APPEAR ON THE LIST. THE RECALL CRITERIA STATES THAT EDGES BUILT BEFORE JULY 2010 ARE PART OF THE RECALL. MY BUILD DATE IS LATE 2009 AND FITS THE CRITERIA. ALSO AMONG THE US STATES AND CANADIAN PROVINCES THAT FIT THE CRITERIA, ONTARIO IS ONE OF THE RECALLED PROVINCES. THIS ALSO QUALIFIES MY VEHICLE. NO ONE HAS GIVEN ME AN ANSWER WHY MY CAR DOES NOT QUALIFY. PRESENTLY, THE CAR IS A POTENTIAL FIRE HAZARD, WHICH I CANNOT DRIVE AND WHICH IS ENDANGERING MY PROPERTY AND FAMILY AND THAT OF MY NEIGHBORS. THE REPAIR IS EXPENSIVE AND I AM RELUCTANT TO PROCEED WITH IT ON THE SIMPLE HOPE THAT FORD WILL REIMBURSE ME. (NOTE: THE SELECTION OF MICHIGAN FOR MY ADDRESS IS IN ERROR, COMPLETE CANADIAN ADDRESS APPEARS ON CITY LINE.) *TR

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE PASSENGER SIDE SEAT BELT FAILED TO LATCH PROPERLY INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE MOON ROOF FAILED TO CLOSE. THE FAILURE PROGRESSED AND THERE WAS A STRONG VIBRATION IN THE VEHICLE DUE TO THE MOON ROOF BEING OPENED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE VEHICLE WAS UNABLE TO BE REPAIRED. THE MANUFACTURER WAS ALSO NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 49,000.

TL* THE CONTACT OWNED A 2010 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING AT 20 MPH, THE CONTACT NOTICED SMOKE COMING FROM UNDER THE HOOD OF THE VEHICLE. THE FIRE DEPARTMENT WAS CONTACTED AND WAS ABLE TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TOWED AN IMPOUND LOT. THE VEHICLE WAS DESTROYED. THE APPROXIMATE FAILURE MILEAGE WAS 72,000.