2010 Ford Edge complaints

I HAVE RECEIVED A RECALL LETTER FROM FORD SINCE LAST YEAR JULY 2016 ABOUT THE PASSENGER AIRBAG DEFECT. IT HAS BEEN A YEAR ALREADY AND THEY STILL HAVE NOT TAKEN ANY ACTIONS TO HAVE THIS PROBLEM SOLVED. I'M STILL DRIVING MY CAR AND EXPOSING MY PASSENGER TO A SERIOUS INJURY. I CALLED TODAY (NOVEMBER 4, 2017) AND THEY STILL HAVE DO NOT HAVE THE RIGHT EQUIPMENT TO FIX MY CAR AIRBAG.

TAKATA RECALL MY VEHICLE HAS BEEN IDENTIFIED AS HAVING DEFECTIVE TAKATA AIRBAGS BUT I HAVE NOT RECEIVED A RECALL NOTICE YET FOR MY FORD EDGE AIRBAGS REPLACEMENT.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. LONG-LEWIS FORD (2800 WOODWARD AVE, MUSCLE SHOALS, AL, 35661) WAS CONTACTED AND CONFIRMED THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/6/18*JB

TAKATA RECALL. RECEIVED RECALL NOTICE JULY 2016. AS OF 10/31/17 FORD DEALER DOES NOT HAVE REPLACEMENT AIR BAG AND CANNOT TELL ME WHEN A REPLACEMENT WILL BE AVAILABLE.

TAKATA RECALL; NO PARTS AVAILABLE TO FIX THE ISSUE, EVEN THOUGH IT'S BEEN OVER A YEAR SINCE I RECEIVED THE RECALL NOTICE

TAKATA RECALL-STILL NO REMEDY IN PLACE SINCE JUNE 2016 RECALL??

TAKATA RECALL HAS NOT BEEN REMEDIED BY FORD MOTOR COMPANY NOR HAVE I EVEN BEEN CONTACTED BY FORD TO INFORM ME OF THE RECALL.

BRAKE BOOSTER HAS FAILED, AND NOW ENGINE WON'T IDLE PROPERLY AND STALLS DUE TO VACUUM LEAK FROM THE BAD BRAKE BOOSTER. I HAD REPORTED SYMPTOMS (HISSING, OCCASIONAL HARD PEDAL, ETC.) DURING SERVICE VISITS WHILE MY "BUMPER TO BUMPER" WARRANTY WAS STILL IN EFFECT, BUT WAS TOLD IT WAS "NOISE FROM THE NEW BRAKE PADS" AND IT JUST NEEDED THE BRAKE FLUID TOPPED OFF. SYMPTOMS PERSISTED, BUT THEN SERVICE BULLETIN 13N02 WAS ANNOUNCED, AND BECAUSE MY CAR WAS MANUFACTURED 2 MONTHS BEFORE THE DATES COVERED IN THE SERVICE BULLETIN THE DEALERSHIP HAS STILL REFUSED TO COVER THE COSTS. SO I NOW HAVE A 2010 EDGE THAT IS NOT ONLY HARD TO STOP, BUT ALSO NOW STALLS OUT WHEN IT DOES STOP!

HAVE BEEN RECEIVING NOTICES THAT AIRBAG NEEDS REPLACING AND DEALER KEEPS SAYING THAT IT IS NOT AVAILABLE. WANT TO ASSURE SAFETY FOR US AND PASSENGERS AND WANT THE REPLACEMENT. THIS HAS BEEN GOING ON FOR A COUPLE OF YEARS NOW. WANT IMMEDIATE REPLACEMENT.

I CALLED FORD AND THEY SAID THEY WERE UNABLE TO COMPLETE MY REQUEST BECAUSE THE PARTS WERE NOT AVAILABLE

TAKATA RECALL, FORD MOTOR COMPANY SAFETY RECALL NOTICE 16S26 /NHTSA RECALL 16V-384 WAS ISSUED BY LETTER DATED JULY 2016 AND HAVE NOT RECEIVED ANYTHING FROM FORD MOTOR COMPANY. ON 10/25/17 RECEIVED NOTICE FROM TAKATA HOLDINGS INC. WHERE THEY HAD FILED CHAPTER 11 BANKRUPTCY CASES IN THE US.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART FOR THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED RANDALL REED'S PLANET FORD 59 (19000 EASTEX FWY, HUMBLE, TX 77338; 281-319-9600) WHO INFORMED THE CONTACT THAT THE PARTS FOR THE REPAIR WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

HAVE CONTACTED MULTIPLE FORD DEALERS REQUESTING REPLACEMENT BUT WAS TOLD IT IS UNDER " ADVANCED INVESTIGATION" AND THEY ARE UNABLE TO REPLACE IT AS THEY DO NOT HAVE AIR BAGS. HAVE REQUESTED THIS REPLACEMENT ON 3 OCCASIONS, SINCE RECALL WAS ISSUED. THIS IS A SAFETY HAZARD AND I'M UNCERTAIN WHAT TO DO.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT RECEIVED A TK SETTLEMENT LETTER. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL DEALER HAS NOTIFIED US OF THIS RECALL AND IS AWAITING PARTS FOR REPLACEMENT. WE HAVE BEEN CHECKING WITH THE DEALER FOR REPLACEMENT PART DELIVERY FOR OVER A YEARS NOW AND EACH TIME WE INQUIRE ON THE STATUS WE ARE TOLD THAT THEY HAVE NOT RECEIVED ANY SHIPMENTS. IN ADDITION, WE HAVE BEEN PLACED ON A LIST BUT NO NOTIFICATION AS EVER BEEN RECEIVED.

"TAKATA RECALL" - I RECEIVED THE LEGAL NOTICE FOR THE TAKATA AIRBAG INFLATORS CHAPTER 11 BANKRUPTCY REQUESTING ME, AS THE OWNER OF AN AFFECTED VEHICLE, TO REGISTER MY CAR AND CALL A LOCAL DEALERSHIP TO REPLACE THE RECALLED PART. THE ISSUE IS, THE DEALERSHIPS HERE IN SHREVEPORT/BOSSIER CITY LOUISIANA DO NOT HAVE THE PARTS AND HAVE BEEN WAITING FOR THE REPLACEMENT PARTS FOR MORE THAN A YEAR AND A HALF!!! THAT IS COMPLETELY UNACCEPTABLE. THESE AIRBAGS WERE RECALLED ON BOTH MY HUSBANDS TRUCK AND MY SUV. THE DEALERSHIP COULD NOT GIVE ME AN ESTIMATED TIME FRAME FOR ARRIVAL OF THE REPLACEMENT PARTS. WHAT ARE WE SUPPOSED TO DO? THANK YOU, [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

RECEIVED THE RECALL NOTICE REGARDING THE AIRBAG. CONTACTED OUR LOCAL FORD DEALERSHIP AND THEY ADVISED THAT THEY ARE UNABLE TO COMPLETE THIS WORK DUE TO NOT HAVING THE PARTS TO DO THIS.

TAKATA RECALL FORD STILL PUTTING OFF REPAIR OR REPLACEMENT OF PASSENGER AIRBAG FROM RECALL 16V 384; SAME ANSWER GIVEN FROM LAST YEAR 'THEY ARE STILL WORKING WITH VENDOR'. WE HAVE CALLED EVERY COUPLE OF MONTHS, LAST CALL WAS TODAY

TAKATA RECALL -- CALLED FORD OF CLERMONT (CLERMONT, FL) FOR AIRBAG REPLACEMENT. WAS ADVISED THAT AIRBAGS WERE NOT READY FOR FORD YET. WAS INFORMED IT WAS A PRELIMINARY NOTICE AND FORD WOULD CONTACT US WHEN THE PARTS ARE READY.

TAKATA AIRBAGS DEALERSHIP SAYS I DON'T HAVE A RECALL ON MY AIRBAG BECAUSE IT'S TIED UP IN COURT. FORD DEALERSHIP IN FRISCO, TEXAS

NO ACCIDENT INVOLVED. I RECEIVED A "AIRBAG RECALL LETTER" FROM FORD JULY, 2016 AND CALLED GENE MESSER, LUBBOCK, TX. THE RESPONDENT SAID THEY WOULD GET BACK TO ME WHEN THEY HAD THE REPLACEMENT PARTS. THE PHONE CALL HAS NEVER COME. SO WHAT AM I TO DO? A SALESMAN AT THE DEALERSHIP RECENTLY TOLD MY BROTHER THAT THEY HAVE USED CARS THEY CANNOT SELL BECAUSE TAKATA IS BANKRUPT AND REPLACEMENT PARTS ARE NOT AVAILABLE. SO IF THE DEALERSHIP CAN'T GET THEM, WHAT AM I TO DO, EXCEPT DRIVE SAFELY.

TAKATA RECALL LETTER, DATED JULY 2016, FORD UNWILLING TO REPAIR/REPLACE

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED AN UNKNOWN FORD DEALER IN AUSTIN, TEXAS WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TAKATA AIRBAG RECALL. STILL CAN'T GET ANYTHING DONE THROUGH FORD!

TAKATA RECALL I RECEIVED THIS AIRBAG RECALL 06/2016 & CALLED AUTO NATION IN ST PETERSBURG FL TO HAVE THIS RESOLVED QUICKLY. I WAS PUT ON A LIST & TOLD TO WAIT FOR A CALL. I'VE MADE SEVERAL FOLLOW UP CALLS ONLY TO BE TOLD THEY DON'T KNOW WHEN I WILL BE CALLED. LAST CALL I WAS TOLD THEY AREN'T SURE IT WILL BE RESOLVED. AS AN ELDERLY FEMALE I AM VERY CONCERNED WHAT WILL HAPPEN IF I AM INVOLVED IN AN ACCIDENT. PLEASE LET ME KNOW ASAP,

TAKATA RECALL I CALLED LOCAL FORD DEALERSHIP (MULLINAX ON NORTHLAKE BLVD.) AND WAS TOLD THAT TAKATA HAS NOT RELEASED THE REPLACEMENT PART FOR THIS RECALL. THEY DON'T EVEN HAVE A RELEASE DATE! SO NOW I'M DRIVING AROUND WITH A FAULTY AIRBAG!!

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALERS (PINES FORD LINCOLN, 8655 PINES BLVD, PEMBROKE PINES, FL 33024 (954) 443-7000 AND SAWGRASS FORD, 14501 W SUNRISE BLVD, SUNRISE, FL 33323(954) 851-9000) WERE CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO BRANDON FORD (9090 E ADAMO DR, TAMPA, FL 33619, PHONE NUMBER: (813) 246-3678), BUT THE PART WAS NOT AVAILABLE FOR THE REPAIR. THE MANUFACTURER STATED THAT THEY COULD NOT GET THE PART FOR THE REPAIR AND DID NOT OFFER FURTHER ASSISTANCE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PARADISE FORD (1360 W KING ST , COACOA, FL) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED JIM O'NEAL FORD AT (812) 246-4441 (516 S INDIANA AVE, SELLERSBURG, IN 47172) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE CONTACT ALSO CALLED CARRIAGE FORD INC AT (812) 284-4444 (908 E LEWIS AND CLARK PKWY, CLARKSVILLE, IN 47129) WHERE IT WAS CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED, BUT WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE/PARTS DISTRIBUTION DISCONNECT.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *TT UPDATED 7/27/18*JB

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (HELFMAN FORD IN STAFORD, TEXAS) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RUSS MILNE FORD, 2477 HALL RD, MACOMB, MI 48042) AND WAS INFORMED THAT THE PARTS WERE ON BACKORDER. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE VIN AND FAILURE MILEAGE WERE UNKNOWN.

DROVE CAR TO STORE, PARKED AND TURNED OFF. WHILE GATHERING MY PURSE I NOTICED SMOKE COMING FROM FRONT OF CAR. OPENED UP HOOD AND FLAMES IGNITED. APPEARED TO START @ O2 SENSOR @ MANIFOLD. BURNED 2ND COIL PACK AND WIRING HARNESS. BURNT UP RADIATOR FAN AND UPPER RADIATOR HOSE. FIRE DEPARTMENT CALLED TO PUT OUT. CAR IS AT LOCAL FORD DEALERSHIP TO DETERMINE HOW AND WHY FIRE STARTED. SO FAR NO RESPONSE OR IDEA FROM THEM. THEY SHOW ONE RECALL ON CORROSION OF FUEL TANK, BUT SAY IT DID NOT CONTRIBUTE TO THE FIRE.

WHILE DRIVING ON THE FLORIDA TURNPIKE, WHEN I APPLIED THE BRAKES TO SLOW THE VEHICLE THE PEDAL WAS HARD, AND I HAD TO PUSH THE BRAKE VERY HARD TO SLOW THE VEHICLE, PINES FORD INFORM ME IT WAS THE BOOSTER AND THAT FORD HAD EXTENDED COVERAGE ON THAT PROBLEM ON 2010 EDGE BUT FOR SOME REASON ONLY KNOWN TO FORD OUR VEHICLE WAS NOT INCLUDED, AFTER RESEARCHING I LEARNED THIS IS A COMMON PROBLEM WITH THIS MODEL, MY QUESTION IS WHY IS THERE NOT A RECALL. LIKE ALWAYS OUR GOVERNMENT NEEDS A BODY COUNT BEFORE THEY ACT IN THE INTEREST OF THE CITIZENS OF AMERICA.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TOWED TO THE LOCAL DEALER (WALDORF FORD IN WALDORF, MD) WHERE IT WAS DIAGNOSED THAT THE ENGINE WAS DAMAGED DUE TO A FAULTY WATER PUMP, WHICH CAUSED THE ENGINE OIL TO BECOME CONTAMINATED WITH ANTIFREEZE. THE FAILURE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS INVALID. THE FAILURE MILEAGE WAS 120,000.

2010 FORD EDGE. CONSUMER WRITES IN REGARDS TO TAKATA PASSENGER SIDE AIRBAG SAFETY RECALL. *LD UPDATED 09/20/2017*JS

TAMARA RECALL. I HAVE MADE ATTEMPTS TO GET A RENTAL UNTIL A FIX IS AVAILABLE. I AM CONCERNED FOR MY SAFETY OF MY 6 YEAR OLD SON. I AM WAITING FOR S FIX, BUT AM DRIVING AN UNSAFE VEHICLE DUE TO THE AIR BAG. I WOULD LIKE TO HAVE A RENTAL COVERED UNTIL THE PART IS FIXED. I ALSO HAVE A FOSTER CHILD WHO MAY BE AT RISK OF BEING REMOVED FROM OUR HOME.

I LEFT THE GYM I WAS ON A CITY STREET AND WHEN I PRESSING ON THE BRAKE, MY VEHICLE WAS STILL MOVING. BRAKE PEDAL WAS REALLY HARD TO PRESSED DOWN. I PUT A LOT OF FORCE ON THE PEDAL JUST TO SLOW DOWN BEFORE I HIT THE VEHICLE IN FRONT OF ME. I PUT IN MY VIN NUMBER TO TO SEE IF MY FORD EDGE WAS ON THE RECALL LIST FOR THIS INCIDENT BUT NOTHING SHOWED UP. EXCEPT FOR COMPLAINTS FROM OTHER FORD EDGE DRIVERS SAYING IT DID NOT GET FIX BECAUSE OF THE VIN NUMBER. I JUST WONDERING WHY IT IS NOT. I'M A VETERAN WHO HAS PTSD FROM A CAR CRASH AND JUST WANT THE COMPANY TO HONOR WHAT THEY SAY. THANKS

WITH NO WARNING THE WATER PUMP STOP WORKING AND FLOODED INTO THE ENGINE AND DESTROYED THE ENGINE. THE FORD DEALERSHIP TOLD ME THAT THE ENGINE WOULD HAVE TO BE PLACED AT AN ESTIMATED COST OF $9K.

MY POWER BOOSTER FOR BRAKES FAILED. THERE WAS A BULLETIN FOR MY MAKE AND MODEL HOWEVER FORD CLAIMED THAT BECAUSE IT WAS MADE AT ANOTHER PLANT IT DID NOT FIT THE CRITERIA. IT HAD THE SAME ISSUES AS THE VEHICLES MADE IN THE OTHER PLANT, I FAIL TO UNDERSTAND HOW THEY CAN COVER IT FROM ONE LOCATION AND NOT ANOTHER. THE CAR ONLY HAS 107K MILES AND IS 7 YEARS OLD. THEIR BULLETIN COVERED 150K MILES OR 10 YEARS MAKING ME BELIEVE SINCE WE CAME UNDER ALL OF THAT IT IS A DEFECT ISSUE.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS, THE BRAKES MALFUNCTIONED. THE CONTACT STATED THAT THE BRAKES MADE A HISSING NOISE WHEN THE ISSUE BEGAN. ON ONE OCCASION, THE CONTACT DEPRESSED THE BRAKE PEDAL AND THE PEDAL TRAVELED TO THE FLOORBOARD. THE CONTACT STATED THAT THE BRAKE FAILURE WAS INTERMITTENT AND GRADUALLY WORSENED. GERALD JONES FORD IN AUGUSTA, GEORGIA WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT COVERED UNDER THE EXTENDED WARRANTY BRAKE BOOSTER BULLETIN NUMBER: 13N02 FOR 2010-2013 FORD EDGE AND LINCOLN MKX VEHICLES. THE DEALER DID NOT DETERMINE THE CAUSE OF THE FAILURE AND THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 136,000.

TL* THE CONTACT OWNS A 2010 FORD EDGE. WHILE DRIVING UNKNOWN SPEEDS, THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS AND FAILED TO RESPOND WITHOUT WARNING. THE CONTACT CALLED TOWN & COUNTRY FORD (LOCATED AT 5041 FORD PARKWAY BESSEMER, AL 35022) WHERE IT WAS CONFIRMED THAT THE VIN WAS NOT INCLUDED IN A RECALL. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND REFERRED THE CONTACT TO NHTSA. THE FAILURE MILEAGE WAS 80,983.

TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD EDGE. THE CONTACT HEARD AN ABNORMAL NOISE PROGRESSING FROM THE BRAKES AND THE BRAKE PEDAL WAS DIFFICULT TO DEPRESS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION AND RECOMMENDED THAT THE VEHICLE BE TAKEN TO A DEALER TO REPLACE THE BRAKE BOOSTER. THE DEALER (RAY PEARMAN LINCOLN, 2501 BOB WALLACE AVE SW, HUNTSVILLE, AL 35805, (256) 536-7451) AND THE MANUFACTURER INDICATED THAT THE VEHICLE WAS EXCLUDED FROM A SERVICE CAMPAIGN AND REFUSED TO PROVIDE A SOLUTION OTHER THAN THE PART BEING REPLACED. THE CONTACT WAS UNCERTAIN THAT IF THE PART WAS REPLACED THE FAILURE WOULD NOT RECUR. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS). THE MANUFACTURER PROVIDED NO SOLUTION AND WAS CONTACTED TO DETERMINE WHEN THE AIR BAG RECALL REPAIR WOULD BE PROVIDED. THE APPROXIMATE FAILURE MILEAGE WAS 122,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

TAKATA RECALL I HAVE A FAMILY WITH KIDS AND I AM BEING WAITING FOR THE REPAIR FOR MORE THAN A YEAR, I NEED A SOLUTION TO THIS PROBLEM I FEEL VERY UNSAFE DRIVING THIS VEHICLE, CAN YOU CHANGE MY VEHICLE? IS FORD RESPONSIBILITY THIS VEHICLES ARE ON THE ROADS AND NO WORD ABOUT GETTING IT FIX. I NEED SOME HELP

WHEN USING BRAKES THE DRIVERS SEAT WILL ROCK FORWARD. WHEN ACCELERATING THE DRIVERS SEAT WILL ROCK BACK.

THE BRAKES ON THE EDGE HAD AN AUDIBLE HISSING SOUND WHEN COMPRESSED BOTH WHEN THE VEHICLE WAS IN PARK AND IN MOTION. IF THE BRAKES WERE PRESSED MULTIPLE TIMES IN SHORT ORDER (I.E. IN RUSH HOUR TRAFFIC) THE RESPONSE OF THE SYSTEM WOULD BE INCONSISTENT AS IT WAS SOMETIMES "SQUISHY" AND OTHER VERY HARD. THIS SEEMED TO AFFECT THE RESPONSIVENESS OF THE SYSTEM. UPON TAKING IT TO A MECHANIC, IT WAS REVEALED THAT THE BRAKE BOOSTER WAS FAILING AND WOULD CONTINUE TO AFFECT THE BRAKING PERFORMANCE UNTIL REPLACED. AFTER A LITTLE RESEARCH, FORD RECALL 13N02 WAS ISSUED FOR 2010 - 2013 EDGES FOR BRAKE BOOST FAILURE. FORD REJECTED MY CLAIM STATING THAT THIS VIN NUMBER WAS GOOD AND NOT PART OF THE ISSUE DESPITE THE FACT I HAD THE SAME SYMPTOMS AFFECTING THE PERFORMANCE OF THE BRAKING SYSTEM AND A PROFESSIONAL MECHANIC DIAGNOSED A FAILED BOOSTER AS DESCRIBED IN THE RECALL. THIS ISSUE SEEMS TO AFFECT MORE THAN THE VEHICLES NAMED IN THE RECALL AND IT IS A MATTER OF SAFETY WHEN YOU CANNOT TRUST THE PERFORMANCE AND RESPONSE OF A VEHICLE ESPECIALLY ON INTERSTATES WITH OTHER VEHICLES TRAVELING AT HIGH SPEED. THE ONLY FIX IS TO REPLACE THE BOOSTER WHICH WILL ALLOW THE BRAKE SYSTEM TO FUNCTION AS DESIGNED.

TAKATA RECALL I WANT TO MAKE A COMPLAINT ABOUT HOW LONG IT'S TAKING TO HAVE MY CAR FIXED. WHEN WILL THE PARTS BE AVAILABLE????? WHY IS IT, THAT NO ONE HAS AN ESTIMATED DATE OF WHEN THE PARTS WILL BE IN???? THIS IS DISGUSTING! AS AN AMERICAN I AM LIVID! THIS IS A LIFE OR DEATH ISSUE. WHY ISN'T THE GOV'T GETTING INVOLVED. I AM FURIOUS.

TAKATA RECALL--FORD WILL NOT FIX AIRBAGS. WAS TOLD BY AC COLLINS FORD. THAT THEIR ARE NO PARTS.. THE RECALL WAS OVER A YEAR AGO. EVERYTIME WE GET IN THIS CAR, WE ARE TAKING OUR LIFE IN DANGER!!!! FORD NEEDS TO FIX THE AIRBAGS. AND NOT GIVE US A RUN AROUNG!! FORD HAD TAKATA PUT THE AIRBAGS IN AND THEY ARE RESPONSIBLE!!

I WAS AT A STOPPED LIGHT WHEN THE ABS LIGHT CAME ON AND THE CAR LOCKED UP AND BEGAN SHAKING. I IMMEDIATELY TURNED THE IGNITION OFF AND THEN ON AGAIN. I WASN'T ABLE TO USE THE GAS OR BRAKES SO I TURNED THE CAR BACK OFF IMMEDIATELY AGAIN. AFTER HAVING THE VEHICLE TOWED TO A FORD DEALERSHIP, THEY INFORMED ME THAT THE WATER PUMP BURST AND ALL OF THE COOLANT RAN INTO THE ENGINE CAUSING IT TO FAIL. I'VE ONLY HAD THE VEHICLE FOR FIVE YEARS AND MAINTENANCE HAS ALWAYS BEEN UP TO DATE VIA FORD DEALERSHIPS. DURING THESE VARIOUS MAINTENANCE CHECKS, FORD HAS NEVER NOTIFIED ME OF ANY POSSIBLE ISSUES WITH MY VEHICLE AND NOW MY ENGINE HAS FAILED AND I'VE NEVER HAD ANY OTHER ISSUES WITH MY VEHICLE.