Page 8 of 20 · complaints 351–400 of 989

2007 Ford Edge complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →

Power Train
Filed Nov 2, 201770,000 milesMA

MY WIFE WAS DRIVING WITH OUR TWO CHILDREN ON OUR ROAD (A BUSY ONE) AND THE ENGINE JUST STOPPED. SHE HAD TO PULL OVER WITH CARS ZOOMING BY HER AND SHUT OFF THE CAR AND TURNED IT BACK ON. ENGINE LIGHT WAS FLASHING, GO TO FIND OUT THE COILS AND PCM JUST WENT OUT. LOOKED ONLINE AND A LOT OF PEOPLE HAVE THE SAME PROBLEM.

Air Bags
Filed Nov 1, 2017IN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JULY OF 2016. AFTER CONTACTING THE DEALER (SMITH FORD IN LOWELL, IN) ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 2017PA

TAKATA RECALL..MY VEHICLE WAS AFFECTED AND I CALLED THE LOCAL DEALERSHIP AND THEY SAID THEY WOULD PUT ME ON A LIST AND I NEVER GOT A CALLBACK. THIS WAS IN APRIL 2017 WHEN THE VEHICLE WAS PURCHASED.

Air Bags
Filed Nov 1, 2017MO

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) WAS RECEIVED IN JUNE OF 2016. AFTER CONTACTING AN UNKNOWN DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED FOR THE RECALL REMEDY WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE PROVIDED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Nov 1, 2017SC

TAKATA RECALL

Air Bags
Filed Nov 1, 2017MO

TAKATA RECALL WE RECEIVED RECALL NOTIFICATION IN 2016. CONTACTED DEALER AND WAS ADVISED WE WOULD BE NOTIFIED WHEN PARTS WERE IN AND SERVICE COULD BE PERFORMED. HAVE NOT RECEIVED NOTICE. WE RECEIVED AN ADDITIONAL RECALL NOTIFICATION IN AUGUST 2017. WE CONTACTED THE SAME DEALER AND WAS ADVISED PARTS ARE STILL NOT AVAILABLE AND WE WILL BE NOTIFIED WHEN SERVICE CAN BE SCHEDULED. STILL NO CONTACT AS OF 11-1-2017. IT APPEARS FORD HAS NOT RESOLVED DEFECTIVE ISSUE WITH NOW BANKRUPT TAKATA. VEHICLE OWNERS ARE AT RISK UNTIL CORRECTIVE ACTION IS COMPLETED. WHAT CAN WE DO TO EXPEDITE DEFECTIVE AIR BAG INFLATOR REPLACMENT?

Air Bags
Filed Nov 1, 2017MI

TAKATA RECALL, I RECEIVED NOTICE ABOUT THE RECALL IN MARCH,2017 AND NOW RECEIVED NOTICE OF THE COMPANY FILING BANKRUPTCY CHAPTER11. SO I CALLED FORD AND THEY STILL DO NOT HAVE REPLACEMENT OF THE AIR BAG INFLATOR FOR MY VEHICLE. HOW LONG DO THEY HAVE TO COMPLY WITH A RECALL? I HAVE NOT BEEN IN AN INCIDENT BUT FEAR WITH WINTER AND ROAD CONDITIONS SOME THING MIGHT HAPPEN.

Air Bags
Filed Nov 1, 201775,000 milesMI

TAKATA RECALL. NO ACTION TO CORRECT PROBLEM YET.

Air Bags
Filed Nov 1, 2017KY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER WAS CONTACTED (LEON RILEY FORD IN BENTON, KY, 270-527-3177) AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 31, 2017RI

TAKATA RECALL. I HAVE BEEN WAITING FOR RESOLUTION OF THIS RECALL FOR TWO YEARS NOW. ON SEVERAL OCCASIONS I HAVE ATTEMPTED TO SCHEDULE AIR BAG REPLACEMENT AND HAVE BEEN TOLD BY THE DEALERSHIP THAT THERE ARE "NO PARTS AVAILABLE" TO COMPLETE THE WORK. THIS IS UNACCEPTABLE. *JS

Air Bags
Filed Oct 31, 2017MD

TAKATA RECALL AND THE COMPLAINT IS THAT THIS RECALL IS INCOMPLETE BEING AS NOTHING HAS BEEN DONE TO MY VEHICLE TO FIX ISSUE. I RECEIVED AN PAPER IN MAIL STATING THE LEGAL NOTICE FOR OWNERS OF VEHICLES WITH TAKATA AIRBAG INFLATORS.

Air Bags
Filed Oct 31, 2017OH

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. KERNS FORD LINCOLN IN SAINT MARYS, OHIO 45885 WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 31, 2017100,000 milesMO

NO ONE HAS PARTS TO FIX THE RECALL FOR THE AIRBAG. I'VE BEEN WAITING FOR MORE THAN A YEAR TO HAVE THE PROBLEM FIXED. MY TRANSMISSION SHUDDERS AT 40 MILES PER HOUR AND 75 MILES PER HOUR. THE PROBLEM STARTED 10 MONTHS AGO AND SEEMS TO BE WORSE. I'VE LOOKED ONLINE AND THIS SEEMS TO BE THE MAJOR COMPLAINT WITH THESE VEHICLES. THERE SHOULD BE A RECALL ON THIS ISSUE TO FIX THE PROBLEM.

Air Bags
Filed Oct 30, 2017NJ

TAKATA RECALL SINCE JULY 2016 WHEN I FIRST RECEIVED MY RECALL NOTICE FROM FORD, I HAVE BEEN PUT OFF BY LARSON FORD IN LAKEWOOD, NJ RE: THE REPLACEMENT OF MY TAKATA AIRBAGS. I AM SO SICK OF THE "DELAY" EXCUSE AND WONDER EVERYDAY IF MY LIFE IS IN DANGER BECAUSE OF FORD'S REFUSAL TO HONOR THE RECALL. ON ONE VISIT WHEN I ASKED MY REPRESENTATIVE AT FORD ABOUT THE RECALL, HER REPLIED THEY DIDN'T HAVE ANY AND ANOTHER WORKER SAID " I JUST HAD ONE INSTALLED". MY REP REPLIED THAT WAS A "DIFFERENT" KIND. WHAT IS GOING ON??? YES, I AM A SENIOR AND FEMALE SO WE ALL KNOW HOW FORD PUTS OFF AND TAKES ADVANTAGE OF THIS POPULATION, BUT YOU ARE TALKING LIFE THREATENING HERE. MY LAST REQUEST WAS ON OCTOBER 30, 2017 AND I WAS INFORMED THAT LIVING IN JACKSON, NJ PUT MY VEHICLE ON THE LEAST PRIORITY LIST. THAT WAS A LIE AS ACCORDING TO THE TAKATA WEBSITE I AM IN ZONE B. WHY IS FORD NOT HONORING THIS RECALL AFTER 15 MONTHS OF EFFORT ON MY PART? WHY IS THE STATE OF NJ ALLOWING THIS AMOUNT OF TIME? PURSUE TAKATA! 15 MONTHS OF NOT RETRIEVING THIS REPLACEMENT IS INEXCUSABLE. FOR THE RECORD, MY VEHICLE HAS NEVER BEEN SERVICED BY ANYONE OTHER THAN LARSON AND FREEHOLD FORD IN NJ. FREEHOLD ONLY IN THE FIRST YEAR OF OWNERSHIP. *CN

Air Bags
Filed Oct 30, 2017FL

TAKATA RECALL- RECEIVED NOTICE FROM TK HOLDINGS (TAKATA) ENTERING CHAPTER 11 STATING TO CONTACT THE DEALER IMMEDIATELY FOR REPLACEMENT OF PARTS. CONTACTED DEALER AL PACKER IN WEST PALM BEACH, FL (561 289 6550) TALKED TO KIM AND THE PARTS ARE NOT AVAILABLE. THEY DO NOT KNOW WHEN PARTS ARE GOING TO BE AVAILABLE.

Air Bags
Filed Oct 30, 201765,000 milesNJ

TAKATA RECALL: REMEDY FOR REPAIR OR REPLACEMENT OF TAKATA INFLATOR HAS NEVER BEEN AVAILABLE EVEN THOUGH WE'VE INQUIRED SEVERAL TIMES AND BROUGHT THE CAR IN WHEN NOTICES WERE RECEIVED.

Air Bags
Filed Oct 30, 2017AZ

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (SURPRISE FORD, 16825 W WADDELL RD, SURPRISE, AZ 85388 (623) 792-2522) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF CONSUMER STATED PARTS WERE UNAVAILABLE. UPDATED 8/21/18*JB

Fuel/Propulsion System
Filed Oct 28, 201710,300 milesMO

GAS TANK IS LEAKING, TANK IS RUSTED.

Service Brakes
Filed Oct 28, 2017126,000 milesIL

BRAKES POWER BOOSTER, POWER BOOSTER FAILING AND EXHIBITING THE SAME PROBLEMS AS LATER MODEL FORD EDGES, THAT HAVE BEEN RECALLED...CUSTOMER SATISFACTION PROGRAM 13N02. *TR

Air Bags
Filed Oct 27, 2017MT

TAKATA RECALL IS WELL UNDERWAY BUT WE ARE NOT YET ABLE TO MAKE AN APPOINTMENT TO REPLACE DEFECTIVE AND DANGEROUS AIRBAGS. OUR LIVES ARE AT RISK AND WE HAVE ALREADY WAITED MONTHS SINCE FIRST NOTIFICATION ABOUT THE RECALL.

Air Bags
Filed Oct 27, 2017MD

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOB BELL FORD IN GLEN BURNIE, MARYLAND WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 27, 2017IN

TAKATA RECALL FORD WAS UNABLE TO REPAIR DUE TO PARTS ARE NOT AVAILABLE UNTIL 2ND QUARTER OF 2018

Air Bags
Filed Oct 27, 2017NJ

"TAKATA RECALL" AIRBAG RECALL BUT PARTS HAVE NOT BEEN AVAILABLE

Air Bags
Filed Oct 26, 2017FL

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (VELDE FORD, 488 US-1, VERO BEACH, FL 32962, (772) 569-3400) DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE CONTACT WAS UNABLE TO DETERMINE WHEN THE VEHICLE WOULD BE REPAIRED. THE DEALER AND MANUFACTURER MADE NO MENTION OF WHEN THEY WOULD PROVIDE THE MANUFACTURER SERVICE CAMPAIGN NUMBER: 14R02 FOR THE FUEL TANK SEAM LEAKS (07-08 EDGE-MKX - NON CORROSION ST-PROV). THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS ALSO CHECKING TO DETERMINE IF THEY WOULD PROVIDE A REMEDY FOR THE SERVICE CAMPAIGN. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 26, 2017TN

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED LARRY HILL FORD (2496 S LEE HWY, CLEVELAND, TN 37311, PHONE NUMBER: (855) 534-1919) AND WAS INFORMED THAT ANOTHER NOTICE WOULD BE SENT WHEN THE PART BECOMES AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Air Bags
Filed Oct 25, 2017NY

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SCHULTZ FORD LINCOLN (80 NY-304, NUNUET, NY) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF UPDATED 8/2/18*JB

Air Bags
Filed Oct 25, 2017GA

"TAKATA RECALL" 16S26 SINCE RECEIVING THIS RECALL IN JUNE 2016 I HAVE BEEN TO THREE DEALERSHIPS WITH THE SAME RESPONSE, "PARTS ARE NOT AVAILABLE". FORD BOASTS 14 MILLION VEHICLES ON THE ROAD. HOW MANY HAVE BEEN DRIVING UNSAFE SINCE 2007? MUST I WAIT FOR AN ACCIDENT AND POSSIBLE INJURY BEFORE I CAN GET A REPLACEMENT AIRBAG? OBVIOUSLY, A REPLACEMENT WOULD BE FOUND OR PERHAPS THE SOLUTION IS TOTALING THE CAR ALONG WITH POTENTIAL DEATH OR INJURY. THEN ITS JUST ONE LESS AIRBAG TO WORRY ABOUT BUT A HUGE SETTLEMENT FOR THE VICTIMS OR THEIR FAMILIES PAID FOR BY INSURANCE COMPANIES. THIS IS THE AMERICAN WAY????? IF NEW CARS ARE BEING MADE WITH NEW PARTS WHY IN GOD'S NAME CAN'T WE HOLD VEHICLE MANUFACTURERS RESPONSIBLE TO GET REPLACEMENT PARTS ON A TIMELY BASIS. NOW TK HOLDINGS HAVE FILED FOR BANKRUPTCY. WHAT HOPE IS THERE FOR THIS RECALL TO BE SATISFIED IN A TIMELY MANNER WHEN NOTHING HAS HAPPENED SINCE JUNE 2016. WHO DEFINES "TIMELY". WHY ARE NEW CARS ALLOWED TO BE BUILT AND SOLD WHEN WE CAN'T TAKE CARE OF PREVIOUS DEFECTS IN LAST YEAR'S MODEL? WHERE IS QUALITY CONTROL IN THE FIRST PLACE. WHO IS RESPONSIBLE FOR TESTING/QUALITY CONTROL OF SUB CONTRACTOR PRODUCTS IF NOT THE NHTSA???? DEALERSHIPS: OC WELCH, HARDEVILLE, SC; JACKY JONES FORD OF HAYESVILLE, GA, BLUE RIDGE NORTH GEORGIA FORD. CUSTOMER IN PERIL HERE AND ALL OVER THE U.S. DRIVING FORDS, LINCOLNS, TOYOATAS, ETC, ETC.

Air Bags
Filed Oct 25, 201750,636 milesMO

TAKATA RECALL. I RECEIVED A SAFETY RECALL NOTICE 16S26 / NHTSA RECALL 16V-384 LETTER DATED JULY, 2016. AS OF TODAY OCTOBER 25, 2017 I HAVE RECEIVED NOTHING FROM FORD TO INCLUDE NO REPAIRS.WHENEVER I CALL THE LOCAL FORD DEALER THEY TELL ME THAT I WILL BE GETTING ANOTHER LETTER FROM FORD. ALSO, THE DEALER TELLS ME THAT THEY DO NOT HAVE THE PARTS AS OF NOW.

Air Bags
Filed Oct 25, 2017NC

TAKATA RECALL: AIRBAGS RECALLED EFFECTIVE JUNE 1, 2016. I HAVE NOT RECEIVED NOTIFICATION FROM ANYONE TO REMEDY THE PROBLEM. HOW LONG WILL IT TAKE TO REPLACE THE "DEFECTIVE BAGS"?

Air Bags
Filed Oct 25, 2017KY

TAKATA RECALL - BEEN WAITING OVER A YEAR AND NO DEALER IN TOWN HAS REPLACEMENTS. I'M AFRAID TO DRIVE THE VEHICLE AND IT'S BECOMING A HUGE INCONVENIENCE. PLEASE LET ME KNOW WHAT TO DO.

Air Bags
Filed Oct 24, 2017IN

TAKATA RECALL. I HAVE YET TO BE CONTACTED ABOUT GETTING THIS FIXED FROM MY DEALER. THE ONLY CONTACT I HAVE HAD IS LEGAL NOTICES IN THE MAIL.

Air Bags
Filed Oct 24, 2017FL

TAKATA RECALL FORD HAS NO REMEDY AVAILABLE AND WE HAVE TO DRIVE A POTENTIAL DEATHTRAP EVERYDAY. PURCHASED 3/8/2008

Air Bags
Filed Oct 24, 201795,000 milesFL

TAKATA RECALL

Air Bags
Filed Oct 24, 2017NC

TAKATA RECALL HAVE BEEN WAITING OVER A YEAR NOW FOR REPLACEMENT ON PASSAGER AIR BAG AND HAVEN`T GOT A NOTICE AS TO WHEN IT WILL BE FIXED

Air Bags
Filed Oct 23, 2017NC

TAKATA RECALL - FORD HAS KNOWN ABOUT THIS ISSUE WITH THE DEFECTIVE TAKATA AIR BAGS SINCE JUNE 2016, I HAVE REACHED OUT TO MY LOCAL DEALERSHIP FOR MONTHS WITH THE SAME RESULT: 'FORD HAS NO PARTS TO FIX THE ISSUE'. IT IS NOW OCT 2017, THE POTENTIAL OF FAILURE I CAN ONLY BELIEVE IS INCREASING EVERY DAY, THANKFULLY WE HAVE NOT YET HAD A FAILURE AS OF YET BUT THIS IS A VERY REAL ISSUE THAT MUST BE ADDRESSED.

Air Bags
Filed Oct 23, 2017GA

TAKATA RECALL I HAVE CONTACTED MY LOCAL FORD DEALERSHIP AS WELL AS FORD MOTOR COMPANY AND WAS INFORMED THERE ARE NO PARTS YET AVAILABLE TO FIX THE AIRBAG RECALL ISSUE. AND NO KNOWN DATE FOR FUTURE REPLACEMENT OF PARTS. NO ACCIDENT HAS OCCURRED AS OF TODAY, BUT I WANT THIS ISSUE FIXED SOONER RATHER THAN LATER. FORD WEBSITE STATES VEHICLES ARE SAFE TO DRIVE UNTIL PARTS ARE AVAILABLE, HOWEVER THE RECALL NOTIFICATION FROM TAKATA STATES "COULD RUPTURE, CREATING A RISK OF PERSONAL INJURY OR DEATH" THIS RECALL WAS ISSUED JUNE 1, 2016 WHY WAS I NEVER NOTIFIED BY FORD? I KNEW NOTHING OF THE RECALL UNTIL TAKATA NOTIFIED ME THEY WERE FILING CHAPTER 11

Air Bags
Filed Oct 23, 2017CA

TL* TAKATA RECALL. THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN FORD DEALR WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Fuel/Propulsion System
Filed Oct 23, 2017151,653 milesMO

THE VEHICLE WAS IDENTIFED UNDER NHTSA CAMPAIGN NUMBER 14V682000 AND WAS TAKEN TO MY LOCAL FORD DEALERSHIP ON AUGUST 22, 2016 TO HAVE THE NECESSARY REPAIRS COMPLETED. A STRONG FUEL ODOR WAS COMING FROM THE VEHICLE. AFTER LESS THAN 30 MINUTES, THE FORD DEALERSHIP CALLED AND SAID THE REPAIRS WERE COMPLETED. THE ONLY REPAIRS THAT WERE COMPLETED WERE FOUR NEW BOLTS (I HAVE THE INVOICE FROM THE FORD DEALERSHIP SHOWING ONLY FOUR NEW BOLTS WERE INSTALLED). THE FUEL TANK WAS NOT REPLACED, NO CORROSION PREVENTATIVE WAS APPLIED TO THE TANK, AND NO INSPECTION REPORT WAS PROVIDED. STARTING IN AUGUST 2017, A STRONG FUEL ODOR STARTED AGAIN. THE VEHICLE WAS RETURNED TO THE LOCAL FORD DEALERSHIP, AND I WAS INFORMED THAT THE FUEL TANK HAD SO MUCH CORROSION IT WAS STARTING TO SPLIT IN ONE CORNER. THE FORD DEALERSHIP SAID IT RECOMMENDED A NEW FUEL TANK, AND THAT IT WOULD NOT BE COVERED UNTIL THE SAFETY RECALL AND IT WOULD BE MY RESPONSIBILITY TO PAY FOR THE NEW FUEL TANK.

Air Bags
Filed Oct 22, 2017NV

I WAS NEVER CONTACTED FROM FORD ABOUT THE RECALL TO GET THE AIR BAG CHECKED OR FIXED UNTIL I RECEIVED A NOTICE IN THE MAIL BY TK HOLDING INC.

Air Bags
Filed Oct 21, 2017NV

"TAKATA RECALL" - PASSENGER FRONTAL AIRBAG INFLATOR STILL NOT REPLACED YET SINCE BEING NOTIFIED IN JUNE 2016 BY FORD MOTOR COMPANY

Air Bags
Filed Oct 20, 2017FL

TAKATA RECALL...HAVE PHONED FORD DEALER FOR YEARS AND THEY ALWAYS SAY THEY DON'T HAVE THE PARTS....DO I HAVE TO WAIT UNTIL SOMEONE DIES AND THEN COMPLAIN?

Air Bags
Filed Oct 19, 2017OK

TAKATA RECALL. I BOUGHT THE EDGE IN 2007, AND HAVE NOT BEEN ADVISED WHEN OR WHERE TO GET THE RECALL DONE. I TALKED TO A LOCAL FORD DEALER AND WAS TOLD (WE DO NOT HAVE THEM AND YOU WILL BE NOTIFIED WHEN WE DO) NO ONE SAID ANYTHING UNTIL THIS CHAPTER11 CASE

Air Bags
Filed Oct 19, 2017FL

TAKATA RECALL - I RECEIVED A RECALL NOTICE JULY 2016. IT IS OCTOBER 2017, AND THERE ARE STILL NO PARTS FOR THIS RECALL, AND NO ONE IS ABLE TO DETERMINE WHEN IN THE WORLD THEY WILL BE IN IF THEY EVER WILL BE IN. AN AIRBAG IS SUPPOSED TO PROTECT YOU, NOT CAUSE POTENTIAL INJURY OR DEATH. WE DO NOT ALLOW ANYONE TO SIT IN THIS SEAT AS WE DO NOT KNOW IF THE AIRBAG IS GOING TO WORK PROPERLY OR NOT. THE DRIVER OR ANYONE ELSE COULD STILL BE IN DANGER IF THE AIRBAG GOES OFF. THAT MEANS FOR 15 MONTHS THAT WE CAN NOT USE OUR CAR LIKE WE ARE SUPPOSED TO BE ABLE TO. IT IS RIDICULOUS THAT NO ONE CAN SIT IN THE FRONT PASSENGER SEAT. THE DRIVER IS CONSTANTLY CHAUFFEURING EVERYONE AROUND. IF I GO SOMEWHERE WITH MY HUSBAND, I HAVE TO SIT IN THE BACK SEAT. I CAN'T SELL THE CAR BECAUSE NO ONE IS GOING TO WANT TO DEAL WITH THE SAME SITUATION, AND I CANNOT COMFORTABLY SELL IT WITHOUT DISCLOSING THE RECALL. NOW TODAY I RECEIVE A NOTICE THAT THE AIRBAG COMPANY IS FILING BANKRUPTCY. IT SAYS TO GO TO WWW.AIRBAGRECALL.COM ALL THIS DOES IS VERIFY THAT I HAVE A RECALL. I ALREADY KNEW THIS. IT STATES "RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE" UNDER RECALL STATUS. THEN IT STATES "IF THE MANUFACTURER HAS FAILED OR IS UNABLE TO REMEDY THIS SAFETY RECALL FOR YOUR VEHICLE IN A TIMELY MANNER, PLEASE CONTACT THE NHTSA VEHICLE SAFETY HOTLINE AT: 1-888-327-4236 OR TTY: 1-800-424-9153 OR FILE AN ONLINE COMPLAINT WITH NHTSA." CALLING THIS NUMBER GETS YOU ABSOLUTELY NOTHING. THE ONLY THING TO DO IS FILE A COMPLAINT

Air Bags
Filed Oct 19, 2017KY

TAKATA RECALL. WE RECEIVED A RECALL NOTICE FROM FORD DATED JULY 2016. CALLED THE DEALER WHERE WE BOUGHT THE CAR, THEY SAID THEY DID NOT HAVE ANY NEW AIRBAGS AVAILABLE & THEY WOULD NOTIFY US WHEN TO BEING THE CAR IN FOR REPLACEMENT. IT IS NOW OCT 19, 2017 & WE HAVE NOT HEARD A WORD FROM FORD. ARE THEY GOING TO WAIT TILL WE ARE INJURED TO DO SOMETHING?

Air Bags
Filed Oct 18, 2017NM

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V154000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (RICH FORD, 8601 LOMAS BLVD NE, ALBUQUERQUE, NM 87112) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Air Bags
Filed Oct 18, 2017KY

TAKATA RECALL - WE CONTACTED THE ALLSTATE FORD DEALERSHIP HERE IN LOUISVILLE, KY OVER A YEAR AGAO -- WE HAVE YET TO HAVE OUR EDGE'S TAKATA AIRBAG REPAIRED - WE HAVE CHECKED WITH THEM SEVERAL TIMES

Power Train
Filed Oct 18, 2017AZ

YOU LEAKING, HAD TO HAVE REPLACED AT MY EXPENSE. WAS DISCOVERED DURING OIL CHANGE. HAVE SEEN NUMEROUS REPORTS OF THIS ISSUE ON FORD FORUMS. SHOULD THIS BE A RECALL SINCE AFFECTING SO MANY VEHICLES.

Air Bags
Filed Oct 17, 2017CA

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SIMI VALLEY FORD OF SIMI VALLEY, CALIFORNIA (2440 1ST STREET, 93065) WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND STATED THAT THEY WERE IN THE PROCESS OF DESIGNING THE PARTS TO BE APPROVED BY NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Service Brakes
Filed Oct 13, 201765,000 milesPA

TL* THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING VARIOUS SPEEDS AND DEPRESSING THE BRAKE PEDAL, THE CONTACT HAD TO APPLY EXCESSIVE FORCE TO THE BRAKE PEDAL TO STOP THE VEHICLE. IN ADDITION, THE CONTACT STATED THAT THERE WAS A NOISE COMING FROM THE HYDRAULIC BRAKES. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE FAILURE OCCURRED EACH TIME THE VEHICLE WAS DRIVEN. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT IT COULD BE A VALVE OR A BRAKE BOOSTER FAILURE. THE VEHICLE WAS NOT REPAIRED. THE DEALER (CHAPMAN FORD, 9371 ROOSEVELT BLVD, PHILADELPHIA, PA 19114, PHONE NUMBER: (215) 698-7000) STATED THAT THERE WOULD BE A DIAGNOSTIC FEE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THERE WAS NO RECALL. THE APPROXIMATE FAILURE MILEAGE WAS 65,000.

Air Bags
Filed Oct 12, 2017114,000 milesUT

TL* THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT WHILE DRIVING ABOUT 10 MPH AND ATTEMPTING TO MAKE A TURN, THE VEHICLE LOST POWER WITHOUT WARNING. AN INDEPENDENT MECHANIC WAS CONTACTED WHERE IT WAS DIAGNOSED THAT THE COMPUTER MODULE NEEDED TO BE REPLACED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THERE WAS NO RECALL AND REFERRED THE CONTACT TO THE NHTSA. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS ABOUT 114,000. ADDITIONALLY, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V024000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE.

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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2007 Ford Edge → · Every Edge year → · How the figures are calculated →