VEHICLE ENGINEERING DEFECT. DASH BOARD GLARE INTO WINDSHIELD IS DISTRACTING AND AT TIMES OBSCURES VISION. VERY UNUSUAL AND EXCESSIVE. FORD FEELS IT MEETS ALL STANDARDS. I DO NOT BELIEVE THEY HAVE DRIVEN THE CAR ON A SUNNY DAY. *TR
2007 Ford Edge complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2007 record →
AUTOMATIC TRANSMISSION WILL NOT HOLD VEHICLE IN PLACE ON EVEN SLIGHT INCLINE. I.E. VEHICLE IN DRIVE FACING UPHILL WHEN STOPPED AND BRAKE RELEASED VEHICLE WILL ROLL BACKWARD DOWN HILL. VEHICLE FACING DOWNHILL WITH TRANSMISSION IN REVERSE WILL ROLL FORWARD WHEN BRAKE IS RELEASED. *TR
WHILE DRIVING MY 2007 FORD EDGE IT DISPLAYS "TIRE PRESSURE SENSOR FAULT". THIS OCCURS GENERALLY DURING HIGHWAY DRIVING. WHEN I TOOK IT TO THE DEALER FOR REPAIR, I WAS TOLD THAT THEY COULDN'T FIGURE OUT WHY THE MESSAGE WAS DISPLAYED. IT HAS NOT BEEN FIXED. IT WOULD SEEM TO ME THAT THIS HIGHLY TOUTED SAFETY FEATURE SHOULD WORK. *TR
I OWN A 2007 FORD EDGE. I SHOVED A PLASTIC ICE SCRAPER BETWEEN THE DASH AND THE WINDSHIELD. THE WINDSHIELD CRACKED. CLEARLY, THE WINDSHIELD SHOULD WITHSTAND THE IMPACT OF A PLASTIC ICE SCRAPER.
ON THE WAY TO WORK IN MY NEW CAR, SIGNAL WENT OFF FOR LOW TIRE PRESSURE. TOOK TO A TIRE PLACE AND THE VALVE STEM WAS LEAKING AIR AT THE POINT OF THE JOIN OF THE TIRE. I HAVE NEVER IN ALL MY YEARS OF DRIVING EXPERIENCED SUCH A THING. *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHILE ATTEMPTING TO STOP AT A TRAFFIC LIGHT, THE VEHICLE COMPLETELY SHUT OFF. THE BRAKES AND POWER STEERING STOPPED WORKING AS WELL. THE CONTACT WAS ABLE TO RESTART THE VEHICLE IMMEDIATELY AFTER THE FAILURE. THE VEHICLE ALSO SHUT OFF WHILE IDLING IN THE DRIVEWAY. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURES. THE FAILURE IS INTERMITTENT. THE VEHICLE IS CURRENTLY BEING DIAGNOSED BY THE DEALER. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 9,000 AND FAILURE MILEAGE WAS 6,000.
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHILE STOPPED ON THE INTERSTATE, THE CONTACT'S VEHICLE WAS REAR ENDED BY ANOTHER VEHICLE TRAVELING BETWEEN 30 AND 50 MPH. THE DRIVER WAS INJURED BECAUSE THE DRIVER'S SEAT DETACHED FROM THE TRACK AND PUSHED THE CONTACT INTO THE STEERING WHEEL. A POLICE REPORT WAS FILED. THE CURRENT MILEAGE WAS 4,500 AND FAILURE MILEAGE WAS 4,300.
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THERE WAS AN ISSUE WITH THE FRONT BRAKES AND HE SMELLED A BURNING ODOR COMING FROM THE FRONT OF THE VEHICLE. HE DID NOT KNOW IF THE ODOR WAS MECHANICAL OR ELECTRICAL. THE BRAKES VIBRATED AND BEGAN TO GRIND WHEN STOPPING OR TURNING THE VEHICLE AT 40 MPH. THE CONTACT WAS UNSURE IF THE FAILURE WAS DUE TO THE STABILITY CONTROL, ABS, OR GENERAL BRAKING SYSTEM. THE DEALER COULD NOT FIND ANY FAILURES AFTER THEIR INITIAL INSPECTION. MOST RECENTLY, THEY INFORMED THE CONTACT THAT THEY COULD ONLY CUT THE ROTORS AND REPLACE THE BRAKE PADS. THEY COULD NOT LOCATE THE BURNING AROMA. THE MANUFACTURER HAS NOT BEEN NOTIFIED. THE FAILURE MILEAGE WAS APPROXIMATELY 1,000.
WHEN THE EDGE IS IN DRIVE AND STOPPED ON AN INCLINE IT WILL ROLL BACKWARD WHEN YOU RELEASE THE BRAKE. IT DOESN'T JUST ROLL BACK A LITTLE....IT WILL CONTINUE TO ROLL BACK UNTIL YOU GIVE IT SOME GAS OR STEP ON THE BRAKE. THE FIRST TIME IT HAPPENED I ALMOST ROLLED BACK INTO THE CAR BEHIND ME. I HAVE NEVER EXPERIENCED THIS ROLLBACK IN AN AUTOMATIC VEHICLE. I READ ON THE INTERNET THAT THERE WAS A TSB FOR THIS AND TOOK MY EDGE IN TO HAVE IT "REFLASHED" (AS RECOMMENDED ON A FORD EDGE FORUM) BUT WAS TOLD BY THE DEALER THAT THERE WAS NO FIX (AND NO SUCH TSB) FOR IT AND THAT THIS IS NORMAL. I FEEL IT IS A DANGER AND SHOULD BE CORRECTED OR AT THE VERY LEAST MENTIONED IN THE OWNERS MANUAL. *TR
I WAS DRIVING, AND WHEN I WENT TO PRESS ON MY BRAKES, THEY WERE PULSATING, BECAUSE YOU COULD FEEL THE ANTI-LOCK BRAKING SYSTEM KICKING IN. THE CAR SEEMED LIKE IT DIDN'T WANT TO STOP. AFTER I STOPPED, THE ABS AND TRACTION-CONTROL LIGHT CAME ON IN THE CAR, AND THEY HAVE BEEN ON EVERY SINCE. I HAVE AN APPT. FOR A REPAIR AT THE DEALERSHIP TOMORROW. I WANTED TO MAKE THE NHTSA AWARE OF THE PROBLEM. *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. FREON WAS LEAKING FROM THE VEHICLE AND CAUSED THE CONTACT TO BECOME ILL. SHE TOOK THE VEHICLE TO PEP BOYS AND THEY STATED THAT THE HEATER CORE WAS DEFECTIVE. THE VEHICLE HAS NOT BEEN REPAIRED OR TAKEN TO THE DEALER. THE CURRENT MILEAGE WAS 4,600 AND FAILURE MILEAGE WAS 3,600.
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT THE GLARE FROM THE SUN REFLECTS OFF OF THE DASHBOARD, WHICH CAUSES POOR VISIBILITY WHILE DRIVING. HE CALLED FORD AND THEY NOTATED HIS CASE; HOWEVER, THEY DID NOT SAY WHETHER THEY WOULD REPAIR THE FAILURE. FORD STATED THAT THE FAILURE IS NOT ABOUT HOW THE VEHICLE IS RUNNING AND IS NOT AN ELECTRICAL FAILURE. THE FAILURE MILEAGE WAS 4,000 AND CURRENT MILEAGE WAS 7,000. UPDATED 05/05/08 *BF
FORD IN TEXAS. DEALERSHIP CLAIMS THEY CAN NOT DUPLICATE CONCERNS AND WILL NOT GIVE ANY TYPE OF DOCUMENT THAT I BOUGHT EDGE IN FOR CONCERNS UNLESS THEY ARE ABLE TO DUPLICATE 1ST. I FEEL I WAS SOLD A LEMON AND FORD DOES NOT WANT TO DO WARRANTY WORK. . ONE ISSUE MY EDGE WILL ROLL BACK WHILE DRIVING ON AN INCLINE SIMILAR TO ONE OF A DRIVE WAY UNLESS YOU KEEP YOUR FOOT ON THE BRAKE OR APPLY ENOUGH GAS TO PREVENT CAUSING AN ACCIDENT. *TR
2007 FORD EDGE WITH SEVERAL PROBLEMS. CONSUMER STATES THAT THE VEHICLE IS A LEMON. HERE ARE SOME OF THE CAR'S PROBLEMS REAR BRAKE LIGHTS FILL WITH WATER WHEN IT RAINS. SEAT BROKE, SCREW STICKS UP AND CUT A CHILD'S FOOT, BRAKES FAILED AND MORE. *KB THE PIN IN THE GEAR SHIFT DID NOT ENGAGE PROPERLY, LEAVING THE CONSUMER UNABLE TO PLACE THE VEHICLE IN PARK. THE SUN ROOF MATERIAL CAME APART AND FELL DOWN ONTO THE CONSUMERS HEAD WHILE DRIVING. *JB
A REFLECTION OF MY DASHBOARD ON MY WINSHIELD. IT LOOKS AS THOUGH I HAVE TWO (2) WINSHIELDS THIS IS A MAJOR SAFETY ISSUE AND FORD SHOULD ADDRESS THE PROBLEM IMMEDIATELY. *TR I SHOULD BE GIVEN A REPLACEMENT VEHICLE. *TR
THE WINDSHIELD HAS VERY BAD GLARE. WHEN DRIVING IN THE DAY THE GLARE DOES ALLOW YOU TO SEE OUT OF THE WINDSHIELD. YOU ONLY SEE A REFLECTION OF THE DASH BOARD. *TR
2007 FORD EDGE WITH FACTORY VISTA ROOF (MOON ROOF). VISTA ROOF SHATTERED WHILE DRIVING DOWN THE ROAD. NO TRAFFIC AROUND, NOTHING HIT THE SUNROOF, IT JUST COMPLETELY SHATTERED. LUCKILY I HAD THE SHADE CLOSED OR MY WIFE AND I WOULD HAVE BEEN SERIOUSLY INJURED. SERVICE DEPARTMENT AT LASCO FORD IN FENTON MICHIGAN BELIEVED IT WAS DUE TO THE EXTREME COLD OUTSIDE MIXED WITH THE WARM AIR INSIDE. THEY COULD NOT GET FORD TO COVER THE DEFECT, THOUGH, AS THEY HAVEN'T HAD A PROBLEM YET WITH THE VISTA ROOF. I HAD TO FILE AN INSURANCE CLAIM. THIS IS UNACCEPTABLE AND FORD NEEDS TO LOOK INTO THIS ISSUE BEFORE SOMEONE SERIOUSLY GETS INJURED. *TR
2007 EDGE THAT WAS PURCHASED 6 MONTHS AGO FROM GALPIN FORD, NO MATTER IF THEY ARE REPAIRED, PARTS WERE REPLACED OR NOT, THE PROBLEMS ARE ON-GOING, THE FRONT PASSENGER SEAT BROKE,THE ROLLERS ON THE WINDOWS ARE MALFUNCTIONING, THE FRONT BRAKES WENT OUT AND I WAS UNABLE TO STOP AT A 4 WAY STOP, THE BRAKES HAD CORRODED, THE BRAKES WERE REPLACED, THE ROTORS WERE CHECKED AS WELL, THE BACK TAIL LIGHTS WILL FILL UP WITH WATER ONCE THE CAR IS WASHED OR IF IT RAINS, THOSE BACK LIGHTS WERE REPLACED,THE SAME PROBLEMS 4 TIMES ALREADY, THE INSEAM FROM THE MOON ROOF COLLAPSED WHILE I WAS DRIVING ON THE FREEWAY ONE DAY IT WAS REPLACED, NOW IT HAS SOME HOLES COMING IN THE MATERIAL, IF YOU SHOULD LOOK UP AT IT IN THE SUN, THE SCREWS ON THE FLOOR IN THE BACK SEAT AREA ARE A SAFETY HAZARDS, THE MOST DANGEROUS IS THE GEAR SHIFT PINS WILL LOCK AND IT WILL NOT ALLOW THE GEARS SHIFTS PINS ARE NOT RELEASING PROPERLY THIS IS MOST DEFINITELY A MALFUNCTION; OKAY, THIS IS THE MOST FRIGHTENING TO ME AS WELL AS THE BRAKES, YOU CANNOT JUDGE WHEN THIS IS GOING TO OCCUR IT WILL HAPPEN AT A MOMENTS NOTICE, SOMETIMES EVERYDAY, SOMETIMES ONCE PER DAY, SOMETIME IT WILL NOT OCCUR AND OTHER TIMES, YOU ARE DUCKING A DODGING OTHER CARS AND HOPING AND PRAYING THAT THEY DON'T HIT YOU, THIS IS A CRIME, MY LIFE IS ENDANGERED AND I DON'T KNOW WHAT TO DO, I HAVE CALLED ONE OF FORDS REPRESENTATIVES SHE ACTUALLY WORKS FOR FORD AND REFUSED TO MEET WITH TO GO OVER MY CONCERNS IN REFERENCE TO MY CAR AND SHE DID NOT GIVE ME THE
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE VEHICLE HAS HANKOOK DYNAPRO AS, SIZE P235/70R17S TIRES. WHILE DRIVING 35 MPH, THE TIRES DO NOT GRIP AND THE ABS ACTIVATES. THE CONTACT FEELS THAT THE STOPPING DISTANCE BETWEEN HIS VEHICLE AND OTHERS IS TOO EXCESSIVE. HE ALSO FEELS THAT THE TIRES ARE THE SOURCE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 1,250.
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHEN THE VEHICLE WAS PURCHASED, THE FRONT PASSENGER SEAT FAILED. THE VEHICLE WAS AT THE DEALER FOR THREE WEEKS TO REPAIR THE SEAT. THE BOLTS IN THE SEAT WERE VISIBLE AND INJURED ONE OF THE PASSENGERS. THE DEALER REPLACED THE SCREWS AND COVERED THEM WITH A RUBBER SEAL; HOWEVER, THEY CONTINUE TO FALL OFF AND EXPOSE THE SCREWS. AT 150 MILES, THE LINING IN THE MOONROOF FELL OFF OF THE VEHICLE AND WAS REPLACED BY THE DEALER. SIX MONTHS LATER, WHILE DRIVING APPROXIMATELY 5 MPH, THE CONTACT HEARD A LOUD GRINDING SOUND WHEN HE DEPRESSED THE BRAKE PEDAL. THE DEALER DIAGNOSED THE FAILURE AND STATED THAT THE BRAKES WERE CORRODED. THE BRAKES WERE REPLACED AND THE ROTORS WERE CLEANED. THE FRONT AND REAR WINDOWS DO NOT GRIP OR SEAL PROPERLY WHEN THEY ARE ROLLED UP OR DOWN. THE DEALER DIAGNOSED THE WINDOW FAILURE ON FOUR OCCASIONS AND EVENTUALLY STATED THAT THEY HAD TO CHANGE THE PAPER ON THE ROLLERS. THE TWO REAR EXTERIOR LIGHTS CONTINUE TO FILL UP WITH WATER. THE DEALER DIAGNOSED THE FAILURE ON THREE OCCASIONS AND REPLACED THE TAIL LIGHTS; HOWEVER, THE FAILURE CONTINUED. THERE SEEMS TO BE A DESIGN FAILURE. ON SEVERAL OCCASIONS, THE GEAR SHIFT FAILED TO ENGAGE IN PARK, DRIVE, AND REVERSE. A PASSENGER HAD TO STOP TRAFFIC SINCE THE GEAR SHIFT WAS LOCKED IN REVERSE. THE FAILURE RECURRED ON FEBRUARY 20, 2008; HOWEVER, THE DEALER STATED THAT THE EARLIEST THEY COULD SCHEDULE AN APPOINTMENT WOULD BE ON MARCH 1, 2008. THE FAILURE OCCURS INTERMITTENTLY AND HAS
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHEN THE CONTACT PULLED INTO HIS DRIVEWAY, THE TIRE PRESSURE LIGHT ILLUMINATED. WHILE CHECKING THE TIRE, THE RIM SPLIT IN HALF. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY METAL FATIGUE AND THEY COULD WARRANTY ONE RIM, BUT NOT BOTH. THE CURRENT MILEAGE WAS 20,500 AND FAILURE MILEAGE WAS 20,450.
TL*THE CONTACT OWNS A 2007 FORD EDGE. AFTER THE VEHICLE HAD BEEN PARKED FOR TWO HOURS, THE BRAKES MADE A GRINDING NOISE WHEN THEY WERE APPLIED. THERE IS NO RECALL FOR THE BRAKES, BUT THERE IS A TSB. THE TSB NUMBER WAS UNKNOWN. THE CURRENT MILEAGE WAS 1,800 AND FAILURE MILEAGE WAS 400.
2007 FORD EDGE WITH A GLARE ON THE WINDSHIELD WHILE IT IS SUNNY. CONSUMER STATES IT IS VERY DIFFICULT TO SEE THROUGH THE GLARE ON THE WINDSHIELD. DEALER WOULD NOT LET HER TRADE IT IN FOR A BLACK OR GRAY DASHBOARD. *KB
IT WAS AT NIGHT AND THE HEADLIGHTS WERE IN AUTOMATIC MODE. I WENT TO TURN THE HIGH BEAMS ON BY PULLING THE LEVER TOWARDS ME (THE LEVER SHOULD BE PUSHED AWAY IN THIS CAR BUT I WAS USED TO MY WORK VAN WHERE I PULL THE LEVER), AND THE HIGH BEAMS JUST FLASHED ON AND THEN THE HEADLIGHTS WENT COMPLETELY OUT AND MY WIFE AND I WERE IN COMPLETE DARKNESS DRIVING 45 MPH. *TR
ON THE 2007,2008 FORD EDGE WITH TAN OR BEIGE DASH PANELS THE GLARE IN THE WINDSHIELD IS SO BAD IT INTERFERE WITH STRAIGHT-AHEAD VISION OF THE ROAD. AFTER 2-3 HOURS OF DRIVING MY FORD EDGE I WILL GET A HEADACHE FOLLOWED BY BURNING EYES. IT IS SO BAD I HAVE TO TAKE A RELIEF DRIVER OR STOP FOR A WHILE. *TR
FOUND DOOR SEAL ON 3 DOOR BAD, FOUND VERY LIGHT TO JUST PRIMER AND CLEAR COAT PAINT ON ALL DOOR JAMS, SOME HINGES. NEWEST IS A SAFETY ITEM. WHILE PUMPING GAS AFTER THE FIRST CLICK GAS SHOT OUT OF THE FILLER NECK. HAPPENED A SECOND TIME AND GAS SOAKED MY WIFE'S CLOTHS. THEN THE TANK CAP LIGHT CAME ON. SEAMS LIKE THE TANK IS NOT VENTING AND AS YOU FILL THE TANK WITH GASOLINE AIR HAS TO ESCAPE AND PUSHES OUT GAS WITH IT. DEALER NOT SURE WHAT WOULD CAUSE THIS. DEALER IS REPLACING FILLER NECK. DEALER HAS REPLACED SEALS AND REPAINTED ALL AREAS WERE JUST PRIMER. I HAVE CALLED FORD AND THEY REPLIED WITH IT IS NOT A FORD PROBLEM IT IS THE DEALERS RESPONSIBILITY TO LOOK THE VEHICLE OVER AND HAVE 30 DAYS TO SEND IT BACK. I HAVE BEEN TO THE DEALER 7 TIMES. I THINK FORD NEED TO TAKE RESPONSIBILITY FOR THIS. I HAVE DRIVEN 700 MILES BACK AND FORTH FOR WARRANTY WORK. THIS VEHICLE ONLY HAS 2700 MILES ON IT AND IS A LITTLE OVER 2 MONTHS OLD. *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT STATED THAT HIS VISIBILITY IS IMPAIRED DUE TO THE GLOSS PAINT ON THE FINISH OF THE FRONT DASH. THE FAILURE WORSENS WHEN STREET LIGHTS OR SUNSHINE BEAMS ON THE VEHICLE. HE FILED A COMPLAINT WITH THE MANUFACTURER. THE TRANSMISSION TYPE WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 750. UPDATED 01/11/08. *LJ THE CONSUMER STATED THE PROBLEM CREATES A MIRROR EFFECT . UPDATE
PURCHASED A 2007 FORD EDGE SEL PLUS ON 8/31/07. HAD LESS THAN 50 MILES ON IT. FOR THE LAST 3 WEEKS SINCE I'VE OWNED THIS VEHICLE, I'VE BEEN SEEING RED FLUID ON THE GROUND WHERE I'VE PARKED. MY HUSBAND BROUGHT THE CAR TO FORD THIS WEEK AND THE REPAIR RECEIPT SHOWS "CK RED FLUID LEAK, RIGHT CENTER FIREWALL AREA. A/C DRAIN DRIPPING ON EXHAUST BRACKET CAUSING RED RUST". IT TURNS OUT THE BRACKET IS RUSTED FROM THE A/C. THE SERVICE GUY AT FORD SAID HE'S NEVER SEEN ANYTHING LIKE IT. HE TOLD US WE SHOULD AVOID THE RUSTING BY NOT PARKING ON AN INCLINE. THAT ISN'T A VERY GOOD RESOLUTION. THIS IS OBVIOUSLY SOME DEFECT IN THE FORD EDGE. PARKING ON AN INCLINE SHOULD BE SOMETHING YOU CAN DO WITH YOUR OWN CAR - ESPECIALLY SINCE MY DRIVEWAY IS ON AN INCLINE. *TR
AFTER DRIVING OUT OF THE DEALERS LOT NOT MORE THAN TEN MILES DOWN THE ROAD THE TPMS SYSTEM WENT OFF TELLING ME I HAD LOW TIRES ON THE VEHICLE (200 MILES ON IT). CALLED DEALER AND WAS TOLD TO AIR UP THE TIRES AND IT WOULD RESET IT'S SELF IN 2 MINUTES. DID NOT HAPPEN. DROVE HOME ONLY TO FIND THAT THE LEFT BACK-UP LIGHT WAS ALSO NOT WORKING. *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHILE THE VEHICLE WAS IDLING ON AN INCLINE, THE CONTACT REMOVED HER FOOT FROM THE BRAKE PEDAL. BEFORE SHE COULD DEPRESS THE ACCELERATOR PEDAL, THE VEHICLE ROLLED BACKWARDS. THE DEALER STATED THAT THE FAILURE WAS NORMAL. THE FAILURE MILEAGE WAS 200 AND CURRENT MILEAGE WAS 3,000. THE CONSUMER STATED THE VEHICLE WILL ROLL BACK ON ANY TYPE OF INCLINE WHILE IN THE DRIVE POSITION AND THE DEALER STATED THIS PROCESS IS NORMAL. UPDATED 11/06/07 *TR
BLINDING GLARE FROM DASH REFLECTION ON WINDSHIELD, EXTREME SAFETY HAZARD, THIS IS PRESENT IN SUN AND SHADE, WE HAVE BEEN TOLD ITS A CHARACTERISTIC OF THE VEHICLE AND NOTHING CAN BE DONE. THE CONSUMER PROVIDED VARIOUS PICTURES OF THE DEFECT. UPDATED 09/19/07 *TR
TL*THE CONTACT OWNS A 2007 FORD EDGE. WHILE DRIVING APPROXIMATELY 35 MPH, THE FRONT AND REAR DRIVER SIDE AIR BAGS DEPLOYED. THE VEHICLE WAS NOT INVOLVED IN A CRASH. THE VEHICLE WAS TOWED TO THE DEALER AND IS AWAITING FOR THE CAUSE OF FAILURE TO BE DETERMINED. THE CURRENT AND FAILURE MILEAGES WERE 1,200.
RECENTLY PURCHASE A 2007 FORD EDGE, THIS VEHICLE HAS SUCH A GLARE THAT YOU ONLY HAVE ABOUT 50% VISIBILITY. YOU CAN SEE THE FULL DASH, TO INCLUDE ALL THE VENTS AND OTHER ITEMS ON THE DASH. I CONTACT MY LOCAL DEALER TO WHICH THEY ACTED AS IF "WOW" THIS IS THE FIRST WE HAVE HEARD ABOUT THIS.. THEY ADVISE THAT THEY DID NOT HAVE A ANSWER. SO I CONTACT THE FORD CUSTOMER RELATIONS DEPT. I WENT THRU THE PROBLEM WITH THE PERSON ON THE OTHER END OF THE PHONE. HE ACTED SURPRISED AND SAID THEY HAD NOT HEARD OF A PROBLEM LIKE THIS, BUT , GET THIS, HE HAD A READY REMEDY, HE SUGGEST THAT I GO AND BUY A MAT TO COVER THE DASH. I ASK HIM IF HE WOULD WANT TO DO THAT TO A NEW VEHICLE THAT WAS JUST PURCHASED. I SUGGESTED TO HIM THAT HE NEEDS TO GET HIS ENGINEERS AND PERSONS IN AUTHORITY TO READ ALL OF THE BLOGS ON THE FORD WINDSHIELDS , I TOLD HIM THAT I FOUND COMPLAINTS WHERE AS THE CUSTOMERS HAD CONTACT FORD ABOUT A MAJOR GLARE, THAT DATED BACK TO 2005 ON THE EXPLORERS. SOMEBODY NEEDS TO GET THE AUTO MANUFACTURES TO TAKE ACTION, I WILL BE MORE THAT HAPPY TO PROVIDE THE LINKS TO THE COMPLAINTS ON THE FORD EDGE IF NEEDED. THANK YOU FOR YOUR TIME. *JB
DESIGN FLAW WINDSHIELD ! YOU CAN NOT SEE OUT OF THE WINDSHIELD AT ANY TIME OF THE DAY, MORNING, OR DUSK! THERE IS A TOTAL MIRROR IMAGE OF THE DASH-BOARD IN THE WINDSHIELD FROM SIDE TO SIDE AND TOP TO BOTTOM! YOU MUST WHERE SHADED SUN GLASSES TO DRIVE THIS CAR EVEN AT NIGHT AND WHEN THERE IS NO SUN SHINING!!!!!!??????? I HAVE HAD NUMBERIOUS E-MAILS AND VISITS TO FORD WITH NO RESULTS. THIS IS GOING TO CAUSE A AN ACCIDENT AS YOU CAN NOT SEE OUT OF THE CORNER OF THE WINDSHIELD. I VISITED OUR LOCAL STATE POLICE OFFICE, AND THEY HAVE NO ANSWERS, EXCEPT THAT IS AGAINST THE LAW TO DARKEN THE WINDSHIELD ! NO ONE WANTS TO COMMIT THEMSELVES OR ADMIT THIS IS NOT A NORMAL PROBLEM, AS I DO BELIEVE THIS IS COMMON ON CROSSOVERS. *TR
2007 FORD EDGE THE WINDSHIELD OF THIS VEHICLE HAS AN UNACCEPTABLE REFLECTION FROM THE DASHBOARD THAT RESTRICTS AND INTERFERES WITH DRIVER VISION. ALSO THE LIGHT COMING IN FROM THE TOP OF THE WINDSHIELD PREVENTS THE DRIVER FROM HAVING A CLEAR VIEW THE CLOCK OR THE MESSAGE CENTER WHILE DRIVING. THESE ARE EXTREMELY SMALL LETTERS AND NUMBERS AND SUFFER FROM THE REFLECTION FROM THE WINDSHIELD. *JB THE SEVERITY OF THE REFLECTION IS NOT CONSTANT AS LIGHTING CONDITIONS VARY. HOWEVER THE CAMEL DCOR ON THE DASHBOARD ON THE FORD EDGE PROVIDES A CONSTANT FILM APPEARANCE ON THE WINDSHIELD. MOST ANY TIME A QUICK GLANCE OUT THE SIDE WINDOW WILL REVEAL A CLEAR AND CLEAN VISION. PAGE 268 OF THE FORD EDGE OWNER?S GUIDE CAUTIONS, ?AVOID CLEANERS OR POLISHES THAT INCREASE THE GLOSS OF THE UPPER PORTION OF THE INSTRUMENT PANEL. THE DULL FINISH IN THIS AREA HELPS PROTECT THE DRIVER FROM UNDESIRABLE WINDSHIELD REFLECTION?. ON THE EDGE, FORD INSTALLED A U TYPE ONE INCH CHROME TRIM ON THE DASHBOARD WHICH EXTENDS TO 10? OF THE BOTTOM OF THE WINDSHIELD. IT PROVIDES A BEAUTIFUL REFLECTION INTO THE WINDSHIELD. TWO ATTENDEES AT A NEW OWNER SEMINAR BY A DEALERSHIP COMPLAINED ABOUT THIS REFLECTION. FORD SHOULD RESEARCH MEANS OF REDUCING EXCESSIVE WINDSHIELD REFLECTION AND PROVIDE CUSTOMERS WITH REMEDIAL ACTION. POLAROID EYE GLASSES HELP. PERHAPS FORD SHOULD PROVIDE THESE. THIS WINDSHIELD VISION IMPAIRMENT IS NOT LIMITED TO FORD PRODUCTS. ANY VEHICLE THAT HAS A MUCH SLANTED WINDSHIELD WILL EXPERIENCE THIS PR
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
I OWN A 2007 FORD EDGE, PURCHASED IN MAY 2007. THE TRANSMISSION SEEMS TO "SHUDDER" WHEN UPSHIFTING OR DOWNSHIFTING AT SPEEDS BETWEEN 35-55 MPH. IT IS APPARENT WHEN TAKING YOUR FOOT OFF THE GAS TO SLOW AND THEN APPLYING GAS TO SPEED BACK UP. I HAVE TAKEN THE VEHICLE BACK TO THE DEALERSHIP TO BE CHECKED AND WAS TOLD IT WAS PROBABLY "FLAT SPOTS" ON THE TIRES AND THE PROBLEN WOULD GO AWAY AFTER 3000 OR SO MILES TO GIVE THE TIRES AN OPPORTUNITY TO ROUND OUT. THE VEHICLE WAS TAKEN IN A SECOND TIME AND TAKEN TO ANOTHER DEALERSHIP FOR THEIR TRANSMISSION MECHANIC TO LOOK AT. THEY HAD THE VEHICLE FOR OVER 10 HOURS AND COULDN'T SEEM TO FIND ANYTHING WRONG OR GET THE VEHICLE TO DUPLICATE THE PROBLEM WE BROUGHT IT IN FOR. THE VEHICLE NOW HAS 5600 MILES ON IT AND THE PROBLEM SEEMS TO BE GETTING WORSE. I AM GOING TO TAKE IT BACK TO THE DEALER TO HAVE IT CHECKED AGAIN. THIS TIME, I'M GOING TO DEMAND TO TAKE A DRIVE IN ANOTHER EDGE TO SEE IF IT HAS THE SAME SHIFTING PROBLEMS I AM CURRENTLY HAVING.
PURCHASED A NEW FORD EDGE ON 12/29/06. CONTACTED FORD MOTOR AT LEAST 7 TIMES. CALLED MY SERVICING DEALER , CALLED LOCAL DEALER. VISITED 10 DIFFERENT AUTO AGENCY'S TO DISCUSS PROBLEM. FORD HAS DESIGNED THE WINDSHIELD SO THAT THE ENTIRE DASH BOARD SHOWS UP AS A DOUBLE IMAGE IN THE WINDSHIELD! THIS IS NOT JUST A LITTLE PORTION , BUT THE ENTIRE WINDSHIELD. I HAVE BEEN IN CONTACT WITH GLASS MANUFACTURES, TINTING COMPANIES ETC., ONLY TO BE TOLD THAT I AM WASTING MY TIME. IN FACT AFTER NUMEROUS TRIES WITH FORD MOTOR CUSTOMER SERVICE THEY SAY AND I QUOTE THAT MY PROBLEM HAS BEEN APPROPRIATELY ADDRESSED, AND THAT THE PROBLEM IS A NORMAL VEHICLE CHARACTERISTIC ! I PURCHASED THIS FORD EDGE IN GOOD FAITH, AND CAN NOT BELIEVE THAT THIS PROBLEM IS SAFE, IN FACT I CONTACTED CONSUMER REPORT, AND THEY SUGGESTED I CONTACT YOUR OFFICE. IT DOES NOT MATTER IF THE SUN IS SHINING OR IF THE SUN IS NOT SHINING, YOU CAN NOT SEE OUT OF THE WINDSHIELD SAFELY, YOU MUST WHERE POLORIZED SUN GLASSES AT ALL TIMES, INCLUDING AT DUSK. THIS IS WRONG. I HAVE DONE AND SAID EVERYTHING I CAN TO MAKE FORD AWARE OF THIS PROBLEM, AND I GOT NOWHERE. THE NEXT STEP IS TO VISIT A OPTHAMOLOGIST TO SEE WHAT DAMAGE IS BEING DONE TO THE EYE. IN 6 MONTHS THIS FORD EDGE HAS BEEN DRIVEN ONLY 1500 MILES, BY MY WIFE, AND I DROVE IT ANOTHER 1000 MILES JUST TO SEE IF IT WAS JUST ME. AFTER A LONG TRIP, I GUARANTEE YOU WILL BE TAKING A NAP TO REST YOUR EYES. THIS IS GOING TO CAUSE AN ACCIDENT. I ALSO FOUND UPON INSPECTION OF OTHER MAK
TL*THE CONTACT OWNS A 2007 FORD EDGE. THE CONTACT NOTICED A GLARE FROM THE DASHBOARD WHEN TRYING TO LOOK OUT THE WINDSHIELD. THE FAILURE ONLY OCCURRED DURING THE DAYTIME AND UNDER ANY ROAD CONDITIONS. THE FAILURE WAS MORE PREVALENT ON SUNNY DAYS. THE DEALER NOTICED THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. THE CURRENT AND FAILURE MILEAGES WERE 600. *AK
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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