2019 Ford Ecosport complaints

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 75 MPH, the vehicle stalled without warning. The contact was able to coast to the side of the road where the "Low Oil Engine Pressure" message was displayed. The vehicle was towed to the residence. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 67,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 55 MPH, the vehicle decelerated to 30 MPH and the vehicle started to jerk. The oil light was flashing. The low oil pressure message was displayed. The contact called the local dealer and was informed about having a diagnostic test performed. The dealer informed the contact that there were no loaner vehicles available. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was not contacted. The approximate failure mileage was 60,147.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at approximately 65 MPH, the low oil pressure and oil warning light started flashing. On another occasion, while driving at various speeds, the contact observed a knocking sound coming from the engine compartment which progressed throughout the day while driving the vehicle. The oil was changed but the abnormal sound persisted. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The vehicle was not able to be restarted. The vehicle was towed to a dealer but was not yet diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 63,000.

While driving at freeway speed, no oil pressure warning came on and car lost power, pulled to side of highway and checked oil level, oil level fine (had just had it in to a ford dealer for service 3 days prior). Took immediately to closest ford dealer who refused to look at it (suspicious). Had it towed to family mechanic, who was able to ascertain (through research) this possible oil pump issue. Towed to closest ford dealer, who claimed it would be ready in 2 weeks. Took two months, requiring rental of car (was moving across country) and then payment of transport of vehicle across country. No communication or very little with only a “will be ready any day now” for the two months. At this point I am looking for reimbursement for the repairs along with reimbursement for additional costs incurred. (I also had to fly my finances to our new home, as she would not fit in the moving truck with her seeing eye dog).

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that after the vehicle was idling at a stop sign, several audible alerts sounded within the vehicle. The contact started making a right turn and the vehicle started losing motive power shortly, causing the contact to coast to the side of the road and restart the vehicle. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the oil failed to reach the engine causing engine failure. The contact was informed that the engine needed to be replaced. The vehicle had not been repaired. The manufacturer was made aware of the issue. The failure mileage was 75,000. VIN tool confirms parts not available.

The contact owns a 2019 Ford Ecosport. The contact stated that while his wife was operating the vehicle, the low oil pressure warning light illuminated and moments later turned off. Later, after parking the vehicle, the warning light became illuminated again. The vehicle was towed to the local service center who diagnosed and determined that the oil pressure belt had failed. The vehicle was then towed to the local dealer who confirmed that the oil pressure belt had failed causing damage to the engine long block. The contact was informed that the engine needed to be replaced. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure mileage was 70,000.

While driving on the highway my car started making a clicking and knocking sound, sputtering. Then a loud sound and my oil pressure and engine light came on. I couldn’t accelerate anymore. I pulled over and had it towed.

Received an oil pressure error message. Came on and went off multiple times. Finally came on and stayed on. Car started driving sluggishly and check engine light came on. Before I could find a place to safely pull over, the wrench icon appeared and my car lurched forward twice and then the battery light came on. I was able to put on my flashers and pull off the side of the road right before the car died. It would not even restart. I had to call for a tow and it was taken to a local Ford Dealership. It was inspected and verified that the issue was due to the recall on the vehicle and that a new motor and turbo are needed. The dealership was however told that Ford would not cover the cost of repairs because the recall is still in advance status. They were instructed to tell me I could pay the $5,600 for repairs and keep receipts to try to get reimbursed at a later date. They will not repair at their cost nor will they issue me a loaner vehicle.

Unknown

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 65 MPH, the "Low Oil Pressure" warning light illuminated. The contact was able to exit the highway and arrived at the destination. The contact called a dealer and was advised by the dealer not to drive the vehicle. The contact stated that she had not taken the vehicle to a dealer or independent mechanic. The vehicle had not been diagnosed or repaired. The failure mileage was approximately 66,000. VIN tool confirms parts not available.

The oil pump tensioner associated with recall 23V905 failed and as a result of trying to get to a safe location when the part failed the engine experienced a catastrophic failure. Ford is aware of the issue and will not do anything until the recall is amended to cover the catastrophic engine failure that the recalled part caused

Stalling, jerking, losing power

Engine oil pressure light came on parked car. had towed to dealership .ford dealership says oil pump failed need engine replacement

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The local dealer was contacted. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

I was attempting to get on interstate 480, and was having a hard time accelerating. I almost got hit from behind on several occasions as I worked my way back off the freeway. I’ve been advised that my engine is no good.

The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, there was an abnormal sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to an independent mechanic to be diagnosed. The contact was informed that the motor mounts, oil pump hose, coolant hose, and brake fluid hose needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was 39,000.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while driving 20 MPH, there was a knocking sound coming from the front of the vehicle. The check engine and oil warning lights were illuminated. The contact took the vehicle to a local mechanic and was informed that the failure was related to the recall. The vehicle was towed to the dealer and was diagnosed with an oil pump failure causing the engine to fail due to a lack of engine oil. The manufacturer was made aware of the failure but offered no assistance. The approximate failure mileage was 69,100.

I was driving the car and the "low engine oil pressure" light came on and warning sounds were also providing attention. The car egine started to make grinding noises. I pulled into the closest safe parking lot and truned off the car.

When I was driving on the freeway about an hour away from home, I got a light on my dash for "Low oil pressure." I immediately pulled off to the side and turned my car off. In the middle of a rainstorm and in the dark I checked under the hood and checked the oil level and it was normal. Remind you I got oil changes very frequently when recommended and at this time I got an oil change about 4 weeks before. I called a tow serve to have my car taken to my local mechanics shop. Immediately, the mechanic thought the worst and said it sounds like it might be an engine rebuild. He saw this issue before on other Ecosports as of recently with a degrading wet oil belt. That is what this issue was. The oil belt teeth were degrading and the arm holding the oil pump belt separated, causing loss of engine oil pressure. My engine was replaced after a week of being in the shop and it came with a very expensive mechanics bill.

Recall Out of nowhere my car began to struggle to accelerate and ultimately in the middle of driving up a rather steep hill, my car cut off on me completely i almost collided with another car trying to get out of the middle of the road because the car was showing down significantly. the engine light and the oil light came on and a "low engine oil pressure" alert was coming on as well. this problem began three months before cutting off on me on the road and ford tried to tell me it was from not getting frequent oil changes and that was not correct my car was up to date. they quoted be me $10,000 for repairs and offered me $800 for my car based off of these problems when a trade in was suggested. i know they were trying to take advantage of me. i have no other vehicle i need this car to transport my child. when i check my service records on the app it conveniently states that the work done was unknown but i paid to have the problem diagnosed and for a rental which wasn't covered because i was only 300 miles over the warranty. i have spent countless dollars on rentals and ubers because my car is not drivable. i need my car fixed completely and reimbursement for money spent on rental cars and ubers for a problem ford had BEEN known about.

Transmission problems at 40k miles... under warranty they... ford... replaced solenoid and more maybe?...and at 80k miles...Transmission is slipping doing same thing...UNKNOWN what full problem is ..car shifts hard..it's random No check engine light.. jumps when driving...

Car currently isn’t driveable due to vehicle stopping on the highway. Engine light came on and oil pressure was lost. I can’t wait till recall to get car fixed nor can afford repairs

Oil pump belt broke and created engine damage on the way to the Ford dealership.

The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil pressure warning light illuminated. The contact stated that the vehicle was driving unusually rough. The contact drove the vehicle to a local parking lot and parked the vehicle. The vehicle was towed to the dealer where it was diagnosed with a coolant leak and the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 78,000.

The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds, the vehicle lost motive power and stalled. The check engine and oil pressure warning lights remained illuminated. The vehicle was taken to a local service center which diagnosed that the oil pressure sending unit and engine camshaft were faulty and needed to be replaced. The vehicle was not yet repaired. The local dealer was notified of the failure. The manufacturer was not yet contacted. The contact was informed that the VIN was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) but the part was not yet available. The failure mileage was 78,000. The contact stated the Capital Ford in Raleigh, NC said that the parts would be available sometime around the 2nd quarter of the year, which is April, May or June, August at the latest. The contact was however informed that the car could be repaired prior to the 2nd quarter for $8,000 out of pocket. Further stating that they would not be able to provide the contact with a loaner car, and that the contact would have to pay out of pocket for a rental car.

August 29, 2023 I was coming to a stop sign and when accelerating from the stop noticed a clung sound from the engine bay of the vehicle and then the low oil pressure warning illuminated. I immediately pulled off the road and shut down the car. I checked the oil level it is good so I had the car towed to my local Ford dealer. They determined that the engine oil pump tensioner let loose and causing catastrophic damage requiring an engine replacement. My vehicle was affected by the service bulletin built before April Ford offered no assistance for me since failure occurred 77800 I’ve owned the vehicle around 7 months at the time bought at 65000 did not receive my vehicle back until mid October with no assistance on a rental vehicle or with the 6000+ repair bill.

I was driving down the highway and lost complete power. Luckily was able to pull on shoulder before being hit by other vehicles on the road. Ecosport would no longer power on. Had towed and learned that the timing belt had failed due to lack of oil pressure. According to ford, the only way to fix the issue was by replacing the entire motor which took over 3 months to repair. The new motor sounds terrible and scares me every day now. I’m just waiting for a repeat.

I was on my way to work and I had a notice of low engine pressure and my check engine light and maintenance signal came on. It felt as though the car could not accelerate and I heard a "whistle sound". I had just had the oil change a few days prior and nothing was found wrong then. I had it taken to the dealership and they said I will need an entirely new engine and that there were metal and rubber pieces in my oil and in my oil filter. The Moses Ford dealership has told me it is at least 3 to 4 months wait for an engine(currently has been waiting for 1 month now) and has refused to give me loaner vehicle. Ford has also refused to help with a loaner unless I pay for it and my warranty company has also said they cannot help with a long term loaner vehicle (only 10 days would be covered)

January 2nd 2024 at 4:45pm driving at the speed of 57 mph on the highway. Alert appeared on my dashboard Low Engine Fuel. The vehicle was slowing down and there was a loud knocking sounds. My safety was at risk due to ongoing traffic which my speed was dangerously reduced. I was able to make it to the Ford AutoNation Dealership which conducted a diagnostic test results was an engine replacement. Ford Dealer never brought up a recall on the engine oil pump part. I had to notify them after finding out myself with research. CarFax and KellyBlue sent out alerts about this after my accident on January 4th 2024. The vehicle has been in great condition with upkeep of oil changes, tire rotations and brakes. All of the vehicle services and repair was at a Ford dealership. Currently my vehicle mileage is 64,861.

My engine died/ car turned off and would not restart with less that a 1/4 mile notice of the warning from the vehicle. I was on a major highway and the warning alarm went off. I was in sight of the highway exit and decided to pull over there because of the extreme traffic flow and highway speed to other commuters. I only made it onto the exit ramp before the car completely died. I had only seconds to respond once the warning was given. Thank heavens I was near the exit ramp or I may have been stranded in the middle of the traffic lane with cars buzzing by me at 80 MPH! I was shocked to have a catastrophic engine failure within seconds of the warning notification. I would have thought the warning alarm would have afforded me more time to react or investigate before that type of motor failure. The dealer's service rep told me that once the oil belt breaks inside the engine the damage is pretty much terminal to the vehicle and that is was a common complaint with that type of car!

My drive belt or timing belt or something broke earlier this year due to unknown reasons, while travelling 65 mph on the highway. I have been unable to afford repair and was even without a vehicle for an extended period of time because of this. The engine required a special tool for my repair person to fully determine the cause and issue. However, since he did not own said tool, the engine has not been fully assessed. However, the engine no longer works and the vehicle does not run. It has remained parked for months. I saw that the NHTSA was investigating potentially faulty oil pumps on these vehicles (2019 Ford EcoSport) and believe that this issue also affected my vehicle, as well. It would explain a lot of unexplained things. I purchased the vehicle brand new from the dealership. My name is [XXX] on the purchase documents, however it was legally changed to [XXX] afterwards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

After a few near death experiences and being stranded several times, my 2019 Ford EcoSport has had a new Sync 3 system, EVAP, and 2 “new” engines. And it’s still not functioning properly. (Was shooting out black smoke, jerking, stalling, screen blackout.) Jerking and the screen blacks out. But according to Ford, it’s ok to drive. Might be the transmission -after a complete diagnostic test and test drive. The car cuts off (not from the start/stop feature).

It gave me an engine code saying there was a connection issue but the car was drivable and that i needed to schedule service. No code saying your engine is failing. It was the holidays. Dealers were closing so i figured I'd call and schedule it for service. Never got the chance as it seized up on the interstate at 60mph. Thankfully i was able to safely get it to the emergency lane and then towed to the dealer. They are now saying i need a new engine due to oil pump failure and are refusing to cover the cost. I feel like this is due to there malfunction and they should be responsible.

The contact owns a 2019 Ford EcoSport. The contact stated while driving 45 MPH, the low oil pressure warning light illuminated, and the vehicle lost motive power. The contact pulled over and checked the oil level, and the oil level showed full. The contact drove the vehicle to the gas station and added oil however, the failure persisted. While driving to the dealer, the Auto Start/Stop, Shift to Park, and Restart warning light illuminated. The vehicle was diagnosed by the dealer and was awaiting the repair. The manufacturer was made aware of the failure. The approximate failure mileage was 69,576.

So back on June 25th, I noticed that I got a low oil pressure warning on my dashboard and a wrench and red oil icon on the dashboard as well. I got my oil checked at Take 5 and they said oil level was o good and to see a mechanic. I took it to Midas next door, and I had total engine fail from a broken timing belt, and a broken oil pump. I had got this car used at 47k miles and had to replace the engine at 52k miles for $9,000. This car even had issues with it going into limp mode but Midas fixed it while I spent hundreds at Ford for diagnostics and they couldn’t figure it out. This seems to be a common problem with Ford EcoSport and hopefully there can be an investigation into the poor design of their engine and turbo boost. If u need documentation of anything, I can provide

Oil pressure drop with noticeable loss of power. Loss of Turbo. Engine is full of oil and has been maintained but engine is not being lubricated. Engine parts are grinding.

Low Oil Pressure. I had to get a whole new engine with only 95,000 miles.

The contact owns a 2019 Ford EcoSport. The contact stated that while his daughter was driving at an undisclosed speed, the low oil pressure warning light illuminated, and the engine made an abnormal sound. The vehicle was towed to the dealer, where it was diagnosed that the engine needed to be replaced. The dealer replaced the engine. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. The VIN was not available.

On the evening of 12/20/2023 suddenly the loss of engine oil pressure with an illuminated oil pressure warning lamp came on and the engine started knocking loudly. Then as we pulled out of traffic into a parking lot spot it died and would not restart. We were in heavy traffic and if we were not able to exit as quickly as we did our family would have been stranded and blocking in the heavy traffic. Was able to start it after it cooled but the engine continued to knock and within 1 minute the oil pressure warning lamp came on. We have not taken it to a repair shop as it is at 61k miles. I had to have it towed home and are currently in a out of pocket rental. It will have to be towed for any type of service.

Oil pressure dropped and motor locked up. Only has 130,000 miles on it. Only car I own and now I'm walking.

Motor failure when low oil pressure sensor came on. car had plenty of oil . up to date on oil changes and service. 69457 miles.

My car drove fine up until the 12th. I hoped in my car to go get some medicine at target which is 8 minutes away from them. My car began to make really loud noises and my oil light came on. I knew it was within the time for me to get another routine oil change. I bought one quart of oil just to hold me over for two days. I started my car to go home and my engine light and oil light and maintenance light all came on and my car would not drive over 45mphs. When you would press the gas, it would stall for a second. Thursday, I went for my oil change and was turned away due to the sound of my car and also the man smelled my dipstick and gas was in my oil. I was told to immediately take my car to the shop. The car shop has had my car for about a week and half and reached out at first saying that my problem was my camshaft and also turbo with a few other codes. I receive a class earlier this week saying I need a new engine. My car is a 2019 ecosport with 55k miles on it. They are working on an appraisal and so far it’s already 6k. Still waiting for the final estimate to replace my engine

The contact owns a 2019 Ford EcoSport. The contact stated that while his wife was driving at an undisclosed speed, the check engine warning light and low oil pressure warning light illuminated. The contact stated that an abnormally loud sound coming from the engine compartment. The contact's wife described the noise as a metal-on-metal grinding. Additionally, the vehicle was shaking erratically. The vehicle was towed to the dealer where it was diagnosed with catastrophic engine failure and that the engine needed to be replaced. The manufacturer was made aware of the failure and a case was filed. The failure mileage was approximately 81,111.

My daughter was driving on the highway and her oil light warning came on, followed by her car suddenly not allowing her to accelerate. This was followed by her check engine light coming on. She was able to make it to a Ford dealership in Lubbock, where they told her she needs a new engine. She seems to be one of many with similar issues. The vehicle has just over 80k miles.

Oil pump failure and now motor failure.

The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 80 MPH, the engine made an abnormally loud pop, and smoke came up from underneath the hood. The vehicle then lost motive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to an independent mechanic and was diagnosed, and it was determined that the engine needed to be replaced. The vehicle was then towed to the dealer, where it was diagnosed that the piston had exploded, and the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 68,000.

Low engine oil pressure light came on and engine clanking noises occurred while I was traveling on the interstate. I immediately pulled the vehicle over to a safe location. Vehicle was towed to local Ford Dealership Service Center. Was told by the service manager that Ford has been having issue with oil pump not sending oil to the engine and that I would likely need a new engine. Due to backlog of service requests, Ford has not inspected my vehicle to verify the specific issue.

Low engine oil pressure