The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle briefly lost motive power, prompting her to pull to the shoulder of the roadway and turn off the vehicle. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The VIN was included, but parts were not yet available. The manufacturer was not notified of the failure. The failure mileage was 60,000.
2019 Ford Ecosport complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →
The contact owns a 2019 Ford EcoSport. The contact stated after starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the thermostat was stuck open and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 42,000.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 35 MPH, the vehicle started losing motive power with the check engine warning light illuminated. The vehicle failed to restart and was towed to an independent mechanic and was diagnosed with oil pump tensioner assembly and oil pump drive belt failure. The contact was informed that the engine needed to be replaced. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted by the mechanic and the vehicle was diagnosed with the same failure stated by the mechanic. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. The failure mileage was approximately 91,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed the oil pressure warning light illuminated. The contact stated while attempting to start the vehicle, the vehicle failed to start. The vehicle was towed to an independent mechanic where it was diagnosed with a disconnected tensioner belt which caused engine failure. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 72,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 50 MPH, the vehicle stalled. The check engine warning light was illuminated. The vehicle was towed to the dealer. The vehicle was diagnosed with needing to reset the RVN. The vehicle was repaired. The contact stated that the vehicle stalled two more times after the repair. The vehicle was taken to the dealer and was diagnosed with a blown engine. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) the following day; however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer acknowledged the recall, and advised the contact that they would fix the vehicle; however, parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 210,129. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 35 - 40 MPH, the engine started running loudly and began making a noise that made it seem as if the engine was choking. The oil pressure warning light was illuminated. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 142,000. VIN tool confirms parts not available.
Due the oil drive belt breaking caused the motor to be bad per the ford dealership so they saying it needs a new motor
My newly purchased 2019 Ford eco-sport with under 40000 miles started having engine malfunctions, and would not accelerate at all. I had it towed to joey Meyers and was told they needed to replace the engine. I had it replaced in October 2023, Which took two months, and now I am Having the same exact engine light come on and my car is slow to accelerate even after replacing the engine. 4 weeks ago I brought the vehicle back to Joe Meyers ford and was told that “ this is a new issue and the parts that need to be replaced are technically “outside” of the engine so not covered under warranty “ the repair invoice total that was quoted to me is $2400. I refused to pay this because I don’t understand how the engine is replaced and three months later I have the same issue but ford is saying it’s now a new engine problem. Since then, I checked online to see if there have been any recalls on the vehicle and was shocked to see Jan 04,2024 Manufacturer Recall Number 23S64 NHTSA Recall Number 23V905. Not once did anyone at ford tell me that there is a recall on my vehicle that is stating the exact issues I am experiencing. I am a single mother of 3 children and work full time therefore I am concerned about my childrens safety while driving this vehicle. The vehicle experiences sudden loss of power while driving at high speeds on the freeway.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the low oil pressure warning light illuminated, and the vehicle stalled. In addition, the brake pedal was depressed; however, the brakes failed to function as intended. The contact stated that the brakes did not activate. The vehicle was taken to the dealer where the vehicle was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 58,995. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that while driving at approximately 30 MPH, the check engine warning light illuminated. The contact stated that on three separate occasions, the vehicle stalled after the warning light illuminated. The vehicle was restarted on all three occasions after sitting for approximately 20 minutes but started losing motive power. Additionally, the contact observed an abnormal gasoline odor in the cabin of the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 53,000.
The contact owns a 2019 Ford EcoSport. The contact stated while driving 65 MPH, the check engine warning light illuminated. The low engine pressure message was displayed. The vehicle was slow to move, but the contact was able to continue driving. The vehicle was taken to the local dealer, where it was diagnosed and determined that the oil pump had failed and caused the engine to seize. The dealer recommended an engine and oil pump replacement. The vehicle was not repaired. The contact stated that the repairs were not covered under warranty. The manufacturer was contacted and offered to assist with the repairs. The failure mileage was approximately 84,712.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the engine oil pressure light was illuminated. The contact took the vehicle for an oil change however, the failure reoccurred. The dealer was made aware of the failure but confirmed that parts were not yet available. The contact was informed that the engine oil pump was inoperable. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 60,000.
The car lost oil pressure resulting in engine failure. When I went to take it to mechanic to diagnose I was told the oil pump belt and pulley system had failed resulting in a blown engine
On April 2nd, my cars dash said “low oil engine pressure” with a severe dinging noise. I got an oil change and they said to take it to a mechanic, my local mechanic said the oil pump belt drive was at a loss of pressure, resulting in damage to my engine and oil pump. On 4/2/24 My local mechanic refused to fix it due to the recall and said that it should be fixed at Fords expense. On 4/14/24 I got my car towed to the Ford Dealer with my AAA membership, by the next day 4/15 I talked with service and we did not agree to a diagnosis because I knew parts would be out regardless of the diagnosis due to the Letter I received. The dealership was insisting on a diagnosis but I could not afford it out of pocket and Ford agreed that regardless of what the diagnosis said, parts for the low oil engine pressure are not available and could not be expedited because my vehicle doesn’t run. They said my car could only sit for two weeks at the dealership since it is not actively seeking parts. They are looking for me to pay out-of-pocket until the program becomes available when the second part of the issue for recall is noticed. Ford issued a recall but said parts wouldn’t be available until approximately August/24 or possibly later. Ford has not offered me any solution to this matter and they are not taking accountability for putting a defective product on the road. I have seen over 136k Ford Ecosport models 2018-2022 have been reporting this issue. My car is unsafe to drive.
The oil pump drive belt broken damaged the motor ford is aware of this but hasn't issued a recalled yet but in the mean time im stuck with out a vehicle and paying notes on and not eligible for a loaner car.
The contact owns a 2019 Ford EcoSport. The contact stated that the "Oil Change Required" message was displayed. The contact stated that while the vehicle was reversing, there was an abnormally loud sound heard. The contact stated that the vehicle had to be reversed slowly. The vehicle was not repaired. The contact received notification of the NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that the remedy part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 73,423. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 60 MPH, the low oil level warning light illuminated, and the vehicle stalled. The contact pushed the vehicle to the side of the road. The vehicle was then towed to the dealer where it was diagnosed that the failure was directly related to the recall. The manufacturer was made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
On [XXX], my 2019 Ford EcoSport came up with an alert that indicated to "see manual"; the manual indicated that this alert is due to the Powertrain. Hours later, I receive an alert with the engine oil symbol about the engine oil pressure low followed by the engine light appearing. I was able to get it into my dealership (Venus Ewald Ford in Cudahy, WI) the next day; it was informed to me later that day that these symptoms were due to the recall associated with the vehicle. It was a hassle obtaining a rental vehicle as the warranty states it "can only be a Ford Vehicle" I was told. On [XXX], I received a call from the dealership indicating that my rental vehicle was extended as they were waiting on a specific part from Ford. It is now [XXX] and I have not heard anything since 4/05/2024 about the vehicle's status. Moreover, I was informed I would have to pay a deductible which I should not have to as indicated it was all due to the recall and the letter I received regarding the recall states the "repair will be free of charge (parts and labor)." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
My car will not start. My dash broad stated engine low oil pressure.
The contact owns a 2019 Ford EcoSport. The contact stated that the "Low Engine Oil Pressure" message was displayed and continuously notified the contact of the issue. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 87,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford Ecosport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact experienced the failure causing the vehicle to stall. The failure mileage was 43,800. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH, the vehicle jerked and stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that an unstated wiring needed to be replaced. The vehicle was repaired. The manufacturer was contacted, but no assistance was provided. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was unknown.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that before receiving the recall notice, the oil pump had failed. The contact stated that the manufacturer had no parts to complete the recall repair. The contact had the vehicle towed to an independent mechanic who diagnosed the vehicle and determined that the oil pump, timing belt, and water pump needed to be replaced. The vehicle was repaired. The contact stated that while her daughter was driving at approximately 35 MPH, after picking up the vehicle from the independent mechanic, her daughter noticed that the vehicle was hesitating before shifting gear. The contact stated that later her son had driven the vehicle to a local shop and while returning to the residence, the "check engine" warning light was illuminated. The contact stated that the vehicle was parked and remained parked. The vehicle was not taken back to the independent mechanic. The vehicle had a failure after picking up the vehicle from the independent mechanic. The vehicle was not repaired. The manufacturer was not informed of the failure. The contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was 51,799.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that while driving at an undisclosed speed, the engine made an abnormal roaring sound. The check engine and low engine oil warning lights were illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.
The contact's daughter owns a 2019 Ford EcoSport. The contact stated that while driving at various speeds, the vehicle stalled. There were no warning lights illuminated. The vehicle was taken to the local dealer but was not diagnosed or repaired. The manufacturer was contacted and opened a case. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The failure mileage was approximately 45,000. The contact stated Ford is delinquent in identifying a specific remedy for this condition.
The contact's husband owns a 2019 Ford EcoSport. The contact stated that while driving at 45 MPH; an abnormal popping sound began to emit from the vehicle. The vehicle also began to hesitate upon the depression of the accelerator pedal. The "Low Oil Pressure" message appeared on the instrument panel; however, upon inspection, the oil level was found to be normal. The vehicle was initially towed to an independent mechanic where it was discovered that the oil line had been contaminated with various particles which caused the failure. The vehicle was then towed to a dealer and the turbocharger was replaced; however, the failure returned soon after the repair. Recently, the contact discovered that the vehicle was included in NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 63,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving 65 MPH, the brake pedal was firm while being depressed; however, the vehicle failed to stop immediately. The vehicle then lost motive power. The check engine warning light was illuminated. The failure nearly caused a collision. The contact pulled over to the side of the road and the vehicle was towed to the residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
I have experience powertrain malfunctions, loss of engine power since June 2023. I had to have my vehicle towed to ford because I had no engine power. The engine was replaced in October and I still am experiencing the same exact issue. The engine light and power train malfunction alerts. I have reduced power and braking while driving. I brought the ecosport back to ford on March 22 2024 and I was quoted $2400 to replace the engine oil pump belt tensioner .when I brought in my vehicle I was never told by ford that this is the exact part that my vehicle has a recall on. My car still has not been fixed and is a safety hazard.
Unknown
The contact owns a 2019 Ford EcoSport. The contact stated while driving 70 MPH, the vehicle decelerated to 40 MPH and went into LIMP Mode. The low oil pressure warning light was illuminated. Additionally, the vehicle failed to start. The vehicle was towed to the local dealer, who informed the contact that there was no warranty coverage on the vehicle. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The manufacturer was contacted, but no assistance was provided. The failure mileage was approximately 88,000.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
On Feb 12th 2024 the low engine pressure light came on then went off. Then When I was driving on March 10th 2024 I was hearing loud noises as I was driving and then it was driving very slow. The next day March 11th 2024 as I was at a red light the car stopped working and the oil pressure light came on as well as the engine light and it said low oil pressure and engine failure on the screen. But before all of this i haven’t had a problem with this and I just got the car 4 months ago. But now all this is happening and I had to tow my car to the ford dealership because it won’t work or turn on anymore due to this recall issue. And now my car is in the shop with no remedy to fix it and I still have to make monthly payments on it.
The contact owns a 2019 Ford EcoSport. The contact stated while driving at various speeds, the check engine warning light illuminated and flickered on and off. The vehicle was taken to an independent mechanic, who was unable to duplicate the failure. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the oil warning light illuminated. In addition, the engine seized. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 61,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated driving 60 MPH, the low oil pressure warning light illuminated, and the vehicle stalled. The contact shifted into neutral(N), and the vehicle rolled to the side of the road. The vehicle failed to restart after several attempts. The vehicle was towed to the dealer, where it was diagnosed. The dealer determined that the failure was related to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The vehicle was not repaired. The contact later received the notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 92,718. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated while starting the vehicle, the message "Braking" was displayed, and the oil pressure warning light was illuminated. Additionally, the contact stated that the vehicle struggled to start on another occasion. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 66,000. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact stated while driving approximately 60 MPH and depressing the accelerator pedal, the vehicle failed to accelerate as needed. There were no warning lights illuminated. The vehicle was taken to a local dealer to be diagnosed; however, the result of the diagnostic was unknown. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling), which he related to the failure. The manufacturer was not made aware of the failure. The failure mileage was approximately 67,000.
The contact owns a 2019 Ford EcoSport. The contact stated that while driving at an undisclosed speed, he heard an abnormal knocking sound emanating from the engine compartment, after which the low oil pressure warning light illuminated on the instrument panel. The contact was able to pull to the shoulder of the roadway, where the failure persisted. The vehicle was towed to the dealer, who diagnosed a failure with the oil pump tensioner, resulting in damages to the engine and requiring the engine to be replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling); the VIN was included but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 64,000. VIN tool confirms parts not available.
During my commute from work on 9/19/22 in my 2019 Ford EcoSport my oil pressure light came on and I lost all engine power. A low oil pressure notification came across the vehicle's gauge system (above the steering wheel). I was able to get the vehicle home and contacted Conway Ford. After discussion with Conway Ford, I was told I could pay $600 for them to diagnose the vehicle. I reached out to my local mechanic, and he let me know that many of this make and model vehicle were having this same issue. He indicated I would need a new motor due to the way the vehicle was build. I spoke to the local dealership again and was told there were no replacement motors available for purchase. After paying for a vehicle for 18 months that cannot be driven and must be registered and insured (due to the car loan) I reached out Ford Motor beginning in January of 2024 after seeing information on a recall of EcoSports. Ford Motor said they would have a letter coming to me in February and a remedy for these vehicles. The letter was received, but indicated that there is no remedy available at this time and they are hoping to have one at some point in the second quarter of the year. I again reached out to Ford Motor and asked how they intended to handle this and offering no solution they asked me what I wanted. I requested they buy the vehicle back. After several phone calls, Ford Motor agreed to review the vehicle and consider it for buy back and after getting the run around I was denied for the
While driving the car, it started stalling and making a cranking noise, was able to make it home but then, the next day, when tried to start the car, the oil light turned off, the noise was extremely loud and it turned off by itself. Called dealer and they told me about the recall and that there's no fix until mid Summer. Ford hasn't issued to stop driving the car but how can I drive a car that I don't feel safe to drive, what about if I cause an accident or if someone hits me because the car turns off? This is a serious and stressful matter, I've been having to take Uber to be able to make it to my doctor's appointments. I took the car back in Sept of last year to Alan Jay Ford in Sebring and after paying $257.84, they said the car just needed the computer to be resetted, then, car was making weird noise again and took it to AutoNation Ford Margate and after $1440.92, they said it was just a tube that needed to be reconnected. Were these repairs actually related to this recall "engine oil pump belt tensioner arm to fracture, resulting in a loss of engine oil pressure" this can increase "the risk of a crash". How is it possible that so a huge company as Ford is, doesn't have this part that is causing other major issues? I really need my car to be fixed or replaced with another car or get a loaner plus I would like an investigation to determine if the two places that I took the car failed to fix it correctly and could've put my life and my family's in danger.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated while driving at an undisclosed speed, the vehicle made an abnormal sound and then lost motive power. The check engine warning light was illuminated. The contact pulled over and restarted the vehicle; however, the failure persisted. Additionally, the vehicle failed to start immediately after refueling. The vehicle was taken to the dealer, where it was diagnosed with an unknown failure. The dealer informed the contact that the failure was not related to the recall and that parts for the recall repair were not yet available. The vehicle was not repaired. The contact stated that the engine had previously been replaced under warranty. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while his wife was driving approximately 65 MPH. The contact was informed that the vehicle was making abnormal sounds coming from the engine compartment and the vehicle then stalled. The contact was unaware of any warning lights. The vehicle was towed to a dealer and the contact was informed that the oil pump had failed, and the engine was damaged and needed to be replaced. The vehicle was repaired. The contact stated that recently the second oil pump and engine failed, which was the second failure of the oil pump. The vehicle was not repaired. The failure mileage was approximately 58,000. VIN tool confirms parts not available.
On 2/9/24 my Ford Ecosport went into complete engine failure. The dash indicator lights for oil pressure low/check engine light/powertrain malfunction while on my way home from work. I was in the turning lane at a stop light when the car died. The car lost all power and would not even turn on to get into a safe area. After pushing the car to the side- I had to call a tow truck ($154) to have the car transported to Ford. There they ran their diagnostic test ($225) and it was found to have the faulty oil pump. Because this "recall" I am told is only a "notice" - the cost to fix the car is quoted at ($9000) as it needs a whole new engine now. I am told they have "no clue" when they can fix it and I am now out a car and transportation to my full time job. I have had to rent a car (not in my name as I could not) $ 571- month- Ford refused to give me a loaner vehicle due to it not being a recall also - I contacted Ford and was told the same thing.
My back windshield shattered for no reason. I had my job watch 12 hours of video footage and nobody went near my car. I googled it and apparently it's happened to other people.
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 75 MPH, the vehicle started losing motive power. The contact stated that the "low oil pressure" warning light was illuminated. The contact depressed the accelerator pedal and the vehicle failed to respond. The contact stated that she was able to coast to the side of the road. The contact smelled a burning odor and saw smoke coming from underneath the hood. The contact s opened the hood and saw a cloud of white smoke. The contact stated that she had one quart of oil and added the quart to the engine, however she observed that the oil was gathering in a puddle underneath the vehicle. The Police arrived and helped the contact to restart the vehicle and exit the highway, however the vehicle still showed the "low oil pressure" warning on the instrument cluster. The contact had the vehicle towed to an independent mechanic who diagnosed that the oil pump had failed and referred the contact to a dealer. The vehicle was not repaired. The contact had recently received the recall notification for NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling) and related the failure to th
Wednesday [XXX] as I am driving to pick up my son from work — my car was making a rattling noise - I took it to get an oil change prior to picking up my son as it was coming up due for one — and as I begin driving to pick up my son the Low Engine oil pressure light came on. I contacted ford motor company and created a case immediately. They informed me my next steps were to take car to dealership for a diagnosis. They assured me that the issue would be taken care of that ford has given them separate instructions for this recall specifically as they are aware it is serious and potentially costly that the dealership can contact (SSC?)- their internal department and request for repair coverage and rental coverage — Thursday [XXX] I took my vehicle as requested. A loner vehicle was delivered to me on 2.18 thanks to Dan at Elder Ford of Tampa. Today [XXX] I am notified by my service advisor that the vehicle needs a new engine due to the issue. He put in two case requests one for rental and one for repair coverage but they have not heard back from ford motor company — I called ford motor company client relations again today and keep being told that because it’s an advanced recall they will notify dealers when they have the remedy and/or parts by second quarter this year — I understand for those who the issue has not yet impacted their vehicles however that doesn’t apply to me I have an inoperable vehicle and I’m stuck waiting to get confirmation of coverage for a repair I cannot af
- The engine oil pressure was lost due to the manufacture of the vehicle and now our vehicle is currently in the hop. We do not have reliable transportation to work. - Engine went down in the middle of the highway which cost our lives at risk -Problem has not been reproduced. - Has not been inspected - No warning I am needing to get in touch with Ford manufacture to supply a solution for providing me with transportation to my job. I have spent over +14,000 in car payment to have a reliable vehicle and for me to not have a car due to the manufacture is inexcusable. I am needing a rental car to assist me with my request. I cannot wait for 4 months until the "parts" to come into a dealership for my car to be repaired.
Our vehicle has had turbo problems for over a year and a half. The turbo was replaced once. Problems with rev hang and transmission rpm increasing randomly started happening. Then came the smell of gas/oil. The dealership had said it must be an internal problem because they couldn't find anything. Then most recently it was low oil pressure and the car dropping speed on the highway and not being able to get up to speed. It started making a rattling/clinking noise and wasn't driving well at all. It was towed on January 22, 2024, to the dealership. It has been at the dealership for three weeks now. The dealership is waiting on word from Ford on what to do for us because we are still under warranty.
I tried contacting Ford and they told me to contact the dealer. My car smells like burnt oil and then I got this recall notice. I called Yark and Brondes dealerships and both refuse to do a diagnostic on my car unless I pay them for a 1/2 day's wages or $160 or more. They both acknowledged knowing about the recall. I am a senior citizen on a fixed income and am really upset they won't do a free diagnostic to confirm I do not have a fractured engine oil pump drive belt tensioner arm. My Powertrain is still under warranty, and they still will not do the diagnostic free unless I have a problem. If I do have a problem, they don't have the part to fix it. In the meantime, I risk burning up my engine or having it catch on fire. I park my car in an attached garage so a potential car fire while in my garage is a risk to my safety. The car could literally burn down my house. I am told Ford won't issue parts until 2nd quarter of 2024. In the meantime, the dealerships and Ford will not help their customers and just leave them stranded. I had a Ford Milan, and they did this stall tactic on the Takata airbags. I never did get that recall completed and I tried to get the dealers to replace it multiple times. I finally was forced to turn the car in for a new lease. I was too scared to drive it. I hope you can help me. I am more than willing to let you inspect my car anytime. The engine warning light has not yet come on but when I turn off the car it does smell like burnt oil. I have kept up
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2019 Ford Ecosport → · Every Ecosport year → · How the figures are calculated →