Page 10 of 10 · complaints 451–462 of 462

2019 Ford Ecosport complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2019 record →

Suspension
Filed May 12, 202115,000 milesMI

TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. THE CONTACT STATED THAT WHILE APPROACHING THE VEHICLE, SHE NOTICED THAT THE REAR TIRES ON THE VEHICLE WERE FLAT WITH METAL WIRES PROTRUDING FROM THE TIRES. THE TIRES WERE WORN FROM THE INSIDE. THE CONTACT HAD THE VEHICLE TOWED TO ELDER FORD (777 JOHN R RD, TROY, MI 48083, (888) 467-5023) WHO INSPECTED THE VEHICLE AND STATED THAT THE FAILURE WAS CAUSED BY IMPROPER VEHICLE MAINTENANCE. THE VEHICLE WAS NOT YET REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 15,000.

Air BagsCrash1 injured1 killed
Filed Mar 31, 202119,000 milesPA

2019 ECOSPORT STRUCK A POLE ON THE RIGHT SIDE AND SEVERAL ROCKS THAT BENT THE LEFT FRONT CONTROL ARM ASSEMBLY AND BENT THE FRAME. IT DROVE THE LEFT FRONT WHEEL INTO THE CAR FRAME. THE VEHICLE WENT AIRBOUND AND CONTINUED THROUGH A FLOWER BED CONSTRUCTED OF PAVER STONES 18" HIGH. THE DESTRUCTION OF THE FLOWER BED FURTHER DESTROYED THE UNDERCARRIAGE WITH THE DRIVETRAIN PUSHED BACKWARDS. THE CAR LANDED AND EVENTUALLY STOPPED. THE AIRBAGS DID NOT DEPLOY AND DRIVER SUFFERED A SEVERED SPINE AND LATER DIED.*DT*DT*JB

Wheels
Filed Mar 16, 202110,000 milesGA

I WAS DRIVING AND TIRE BLEW OUT ON 11/2/2020 AND THE SAME THING HAPPEN ON 03/12/2021. DEALERSHIP DOES NOT WANT TO TAKE RESPONSIBILITY AND COVERING IT UP BY PHOTOSHOPPING SOMEONE ELSE TIRE SCAMMING CUSTOMERS OUT THERE MONEY SAYING CUSTOMERS RAN OVER A NAIL SO CUSTOMERS CAN PAY MONEY. YOU CAN TELL THE DIFFERENCE THAT THE PICTURE DEALERSHIP TOOK AND MY ORIGINAL TIRES. MY TIRES SPECIFICALLY STATES BRIDGESTONE AND DEALERSHIP BLURRED THE TIRE OUT AND PHOTOSHOPPED. I WAS PUT IN HARM'S WAY TWICE AND COULD HAVE LOST MY LIFE. SECOND TIME TIRE EXPLODED I WAS GOING 60 MPH ON HIGHWAY HAD 23,000 MILES ON VEHICLE.

Service Brakes
Filed Aug 27, 20202,000 milesPA

I SUSPECT THAT MY 2019 FORD ECOSPORT COMPUTER SYSTEM/CAR IS BEING HACKED/DRIVEN REMOTELY. WHEN I AM DRIVING THE CAR IT IS TURNING IN DIRECTIONS WHEN I AM NOT MOVING THE STEERING WHEEL, THE BRAKES ARE FAILING SOMETIMES WHEN I GO TO USE THEM, AS WELL AS THE BRAKES BEING APPLIED WHEN I AM NOT USING THEM, THE DIGITAL DISPLAYS AND RADIO SETTINGS ARE CHANGING WITHOUT ME DOING ANYTHING, THE CAR IS REDUCING SPEED AND SPEED ACCELERATING WHEN I AM NOT CONTROLLING THEM FROM INSIDE THE VEHICLE. THIS STARTED SEVERAL MONTHS AGO, SO I WILL INPUT TODAYS DATE ON THE FORM. WHEN I HAVE TAKEN THE CAR FOR SERVICE AND PA STATE INSPECTION ALL COMPONENTS AND PARTS ARE FUNCTIONING ACCORDINGLY WITHOUT ANY PROBLEMS BEING INDICATED. I AM LOOKING TO HAVE THE HACKING ISSUE INVESTIGATED. I AM ALSO SENDING INFORMATION TO THE FBI INTERNET CRIME COMPLAINT CENTER.

Service Brakes
Filed Aug 3, 202014,000 milesPA

I PURCHASED VEHICLE OCTOBER 2019 AND ASKED PREOWNED DEALERSHIP THE NEXT DAY I PURCHASED ABOUT THE ISSUE I HAVE: MY VEHICLE HAS DELAYED ACCELERATION AND JERKS ITS WAY THROUGH GEARS WHEN I AM MOVING AT STOP LIGHT OR BACKING UP FROM PARKING SPACE. ALSO STEERING GEAR SHAKES AND ASKED THEM IF IT WAS AN ALIGNMENT ISSUE BUT THEY SAID NOTHING WAS WRONG WITH IT.

Air BagsCrash1 injured
Filed Jul 2, 202017,000 milesGA

NO AIR BAGS DEPLOYED AFTER BEING HIT TWICE BY SEMI TRUCK AND CAR WAS TOTALED .

Seats
Filed Feb 23, 20207,600 milesAZ

THE FRONT SEAT FRAMES MAY HAVE BEEN IMPROPERLY WELDED WHICH CAN HEIGHTENED THE POTENTIALITY OF HARM CAUSED TO A PERSON INVOLVED IN A CRASH. CARS.COM IS STATING THAT A RECALL IS IN EFFECT. NHTSA IS STATING THAT 1 RECALL DOES EXIST. KELLY BLUE BLUE BOOK IS STATING THAT A RECALL HAS BEEN MADE BUT THAT IT DOESN'T PERTAIN TO MY SPECIFIC VEHICLE. NOTHING HAS HAPPENED YET, BUT ROD FROM LARRY H. MILLER FORD IN MESA, AZ STATES THAT THERE COULD BE A PROBLEM WITHIN THE FUTURE. CARS.COM STATES THAT THE NHTSA RECALL NUMBER IS 19V023000 WITH A RECALL DATE OF 01/02/2019 AND THAT THE COMPONENT EFFECTED IS SEATS. THE SITES' DOMAINS USED TO VERIFY STATEMENTS MADE IN THIS COMMUNICATION ARE HTTPS://WWW.CARS.COM/RESEARCH/FORD-ECOSPORT-2019/RECALLS/?ZC=85017 HTTPS://WWW.KBB.COM/FORD/ECOSPORT/2019/RECALL/ AND HTTPS://WWW.NHTSA.GOV/VEHICLE/2019/FORD/ECOSPORT/SUV/AWD *DT *LN CONSUMER STATED WHEN BRAKES WERE DEPRESSED IT MADE A HIGH PITCH SCREECHING SOUND. ALSO, TIRE INDICATOR LIGHT WOULD NOT COME ON EVEN THOUGH TIRE PSI REACHED 27 OR 28.*JB CONSUMER HAS STATED THAT THE VEHICLE HAS TRADED IN.*AS

Electronic Stability Control (esc)
Filed Jan 12, 202021,000 milesNM

I WAS A STOP LIGHT AND THE VEHICLE SUDDENLY SHUT OFF AND WOULD NOT LET ME RESTART IT. AFTER AWHILE AND A FEW WARNING SYSTEMS THE VEHICLE FINALLY TURNED OVER. AFTER THAT THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED TO RUN A DIAGNOSTICS WHICH I WAS UNABLE TO SEE. AS I BEGIN TO DRIVE AGAIN THE VEHICLE STABILITY CONTROL CUTS OFF AND CAUSES ME TO TEMPORARILY LOSE CONTROL OF THE VEHICLE. AS I'M REGAINING CONTROL OF THE VEHICLE THE TRACTION CONTROL TAKES OVER AGAIN AND HELPS ME OUT. I'M NOT SURE AS TO WHAT HAPPENED TO MY VEHICLE STILL WAITING FOR THE DEALER TO GET BACK TO ME. BUT WHATEVER IT WAS IT WASN'T SAFE AND PUT ME IN A DANGEROUS SPOT DURING RUSH HOUR TRAFFIC

Vehicle Speed Control
Filed Jan 3, 20209,300 milesFL

TL* THE CONTACT OWNS A 2019 FORD ECOSPORT. AFTER DRIVING APPROXIMATELY 30 TO 40 MPH WITH THE CRUISE CONTROL ACTIVATED, THE SPEED DRASTICALLY REDUCED. ALSO, WHILE THE CRUISE CONTROL WAS SET AT 78 MPH, THE SPEED ERRONEOUSLY DECELERATED TO 74 MPH. THE VEHICLE WAS TAKEN TO MULLINAX FORD (2317 STATE RD 44, NEW SMYRNA BEACH, FL), BUT THEY WERE UNABLE TO DUPLICATE THE FAILURES. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 9,300.

Power Train
Filed Dec 2, 201950 milesKY

WHEN SHIFTING FROM REVERSE INTO DRIVE THE TRANSMISSION SLIPS RESULTING IN THE CAR JUMPING FORWARD. SOMETIMES IT ONLY STUMBLES AND IS BARELY NOTICEABLE. OTHER TIMES IT JUMPS FORWARD SEVERAL FEET. I TOOK IT BACK TO THE DEALERSHIP WHERE I BOUGHT IT AND WE DROVE ANOTHER BRAND NEW CAR THAT HAD THE SAME ISSUE. THEIR MECHANIC SAID IT WAS NORMAL. THIS MAKES TURNING AROUND IN A PARKING LOT OR SMALL SPACE VERY DANGEROUS.

Engine
Filed Jul 16, 20194,000 milesGA

WHILE ON A LONG TRIP I STOPPED ON A SERVICE AREA. WHEN I GOT OFF THE VEHICLE I NOTICED A STRONG HEAT SMELL. WHEN OPEN HOOD I NOTICED TURBO WAS GLOWING RED TOT ALL THE WAY BELOW OXIGEN SENSOR.

Engine
Filed May 24, 20193,500 milesMI

WEIRD BURN MARKS HAVE APPEARED ON THE TOP OF MY MUFFLER. I BOUGHT THE CAR ON MARCH 15TH, 2019. I FIRST NOTICED IT ON APRIL 21ST, 2019 (SEE CAR DOC 2 PHOTO). I TOOK IT IN TO HAVE IT LOOKED AT ON MAY 8TH, WHEN IT WAS DETERMINED IT WAS JUST A COSMETIC PROBLEM. IT WAS REPLACED ON MAY 15TH. TODAY, MAY 24TH, 2019, I LOOKED AT IT AND SAW THE SAME PROBLEM STARTING AGAIN (SEE CAR DOC 3 PHOTO). A REPRESENTATIVE AT THE DEALERSHIP TOLD ME THEY SAW ANOTHER ECOSPORT WITH THE SAME ISSUE, BUT NO ONE CAN IDENTIFY THE PROBLEM. I'M GROWING CONCERNED AS IT LOOKS TO BE A BURN, OR SOME KIND OF REACTION WITH MATERIALS. IT LOOKS AS IF SOMETHING IS DRIPPING ONTO THE MUFFLER FROM ABOVE, AND THAT IT'S NOT THE MUFFLER ITSELF WITH THE ISSUE. I ALSO ATTACHED MY SERVICE INVOICE FROM WHEN IT WAS REPLACED THE FIRST TIME.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2019 Ford Ecosport → · Every Ecosport year → · How the figures are calculated →