2002 Ford E550

Routine

Owners filed 1 complaints about this vehicle with federal regulators, most often about the engine and engine cooling. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Engine and Engine Cooling1
000

2 safety recalls

Part 573 reports
Vehicle Speed Control09V399000
Filed Oct 13, 20094,500,000 vehiclesFord Motor Company

Defect. FORD IS RECALLING MODEL YEARS 1995-2003 WINDSTAR, 2000-2003 EXCURSION DIESEL, 1993-1997 AND 1999-2003 F-250 SD THROUGH F-550 SD DIESEL, 1992-2003 E-150 THROUGH E-550, 1995-2002 EXPLORER, 1997 AND 2002 MERCURY MOUNTAINEER, 1995-1997 AND 2001-2003 RANGER, AND 1994 F53 VEHICLES EQUIPPED WITH THE TEXAS INSTRUMENTS SPEED CONTROL DEACTIVATION SWITCH (SCDS). THE SCDS MAY LEAK INTERNALLY AND THEN OVERHEAT, SMOKE, OR BURN.

Risk. A VEHICLE FIRE COULD OCCUR WITH OR WITHOUT THE ENGINE RUNNING.

Remedy. FORD WILL NOTIFY OWNERS THAT DEALERS WILL INSTALL A FUSED WIRING HARNESS IN LINE WITH THE SCDS. ON 1999-2003 WINDSTAR VEHICLES WITH A LEAKING SCDS, DEALERS WILL ALSO INSPECT THE ABS CONTROL MODULE CONNECTOR AND REPAIR AS NECESSARY. REPAIRS WILL BE COMPLETED FREE OF CHARGE. THE SAFETY RECALL BEGAN ON OCTOBER 27, 2009. OWNERS MAY CONTACT FORD AT 1-888-222-2751.

Vehicle Speed Control07V078000
Filed Mar 6, 2007155,584 vehiclesFord Motor Company

Defect. ON CERTAIN TRUCKS EQUIPPED WITH SPEED CONTROL, GASOLINE OR NATURAL GAS ENGINES, THE SPEED CONTROL DEACTIVATION SWITCH MAY OVERHEAT.

Risk. OVERHEATING COULD RESULT IN SMOKE, BURN, OR AN UNDERHOOD FIRE.

Remedy. DEALERS WILL INSTALL A FUSED WIRING HARNESS INTO THE SPEED CONTROL SYSTEM FREE OF CHARGE. THE RECALL BEGAN ON MARCH 12, 2007. OWNERS MAY CONTACT FORD AT 1-800-392-3673. (NOTE: ALSO SEE RECALLS 05V017, 05V388, AND 06V286)

What owners reported

Newest filings
Engine and Engine Cooling
Filed Dec 7, 2008187,000 milesMI

PURCHASED A USED FORD 550 DIESEL BUCKET TRUCK, IN NOV. 2007 TWO WEEKS AFTER TRUCK STARTED TO NOT START AT TIMES AND WOULD STALL WHILE DRIVING DOWN THE ROAD. WE DROVE IT TO THE DEALERSHIP AND HAD IT TOWED IN SEVERAL TIMES, DEALERSHIP WOULD SEND TRUCK BACK TO US AND IT WOULD AGAIN STALL ON THE ROAD, AFTER THIS HAPPENED TWO TIMES IN A ROW AND IT WAS BACK AT DEALERSHIP WHEN THEY TOLD US AGAIN NOTHING WRONG WITH IT. WE TOLD THEM TO TAKE IT HOME FOR THE NIGHT. THEY DID AND OF COURSE IT STALLED ON THE ROAD. THEY THEN STARTED TO BREAK DOWN THE ENGINE TO FIND WHAT WAS WRONG. THEY THOUGHT THAT THE INJECTORS AFTER BEING TAKEN OUT AND TESTED WERE NOT IN THAT GOOD OF CONDITION AND THAT THEY WERE THE CAUSE OF THE PROBLEM AND SHOULD BE CHANGED. WE HAD THEM CHANGE 7 OF 8 INJECTORS ALSO CALLED GLOW PLUGS. THIS CAME TO ABOUT $4000 SAME PROBLEM DIFFERENT STATE TRUCK WENT TO NEW DEALER SHIP WAS TOLD NOTHING WRONG WITH IT. PICKED IT UP AND DROVE IT AND OF COURSE IT STALLED ON THE ROAD AGAIN IT WAS TOWED IN AND THEY SAID IT HAD TO BE WIRING AND SINCE IT WOULD TAKE TO LONG TO LOOK OVER ALL THE WIRING AND WITH THE SYMPTOMS THE WIRES WERE BAD SO WE NEEDED A NEW WIRING HARNESS. WE HAD THEM PUT IT IN. THIS WAS ABOUT $ 2700 WE PICKED UP THE TRUCK AND TRUCK STALLED ON THE HIGHWAY AND WAS NOT OFF THE ROAD THIS TIME, WE HAD IT TOWED BACK TO THE DEALERSHIP AGAIN. THEY AGAIN SAID THEY HAD NO IDEA WHAT WAS WRONG WITH THE TRUCK BUT IT MUST BE WIRING SO THE WIRING COMING OUT OF THE FUSE BOX, WAS CHANGED NOT SUR

1 of 1 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
20063100Routine
20054100Routine
20041300Routine
200366530Routine
2002 — this page1200Routine
20010100Routine
20000100Routine
19990100Routine
19980100Routine
19970100Routine
19960100Routine
19950100Routine
19940100Routine
19930100Routine
19920100Routine

Compare every E550 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Oct 13, 2009. Source: NHTSA Office of Defects Investigation.