2004 Ford Cvpi

Routine

Owners filed 17 complaints about this vehicle with federal regulators, most often about the wheels. It has been recalled 2 times.

What fails
ComponentReportsCrashesFiresInjuries
Wheels5
000
Wheels › Rim3
000
Exterior Lighting3
000
Electrical System2
000
Steering1
000
Power Train › Automatic Transmission1
000
Fuel System, Gasoline › Delivery › Fuel Pump1
000
Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic Convertor1
010

2 safety recalls

Part 573 reports
Wheels07V079000
Filed Mar 6, 2007109,664 vehiclesFord Motor Company

Defect. ON CERTAIN POLICE VEHICLES EQUIPPED WITH STEEL WHEELS, SOME OF THE WHEELS MAY DEVELOP CRACKS IN THE RIM NEAR THE WELD LINE THAT CONNECTS THE RIM TO THE DISK.

Risk. THE CRACKS CAN ULTIMATELY RESULT IN RAPID AIR LOSS FROM THE TIRE AND COULD AFFECT VEHICLE CONTROL, INCREASING THE RISK OF A CRASH.

Remedy. DEALERS WILL INSPECT AND REPLACE THE FOUR ROAD WHEELS AND SPARE WHEEL BASED ON THE WHEEL PART NUMBER. THE RECALL BEGAN ON MARCH 15, 2007. OWNERS SHOULD CONTACT FORD AT 1-800-343-5338.

Electrical System › Wiring › Interior/Under Dash05V206000
Filed May 9, 2005132,800 vehiclesFord Motor Company

Defect. ON CERTAIN POLICE INTERCEPTORS (CVPI) AND COMMERCIAL HEAVY DUTY (TAXI) VEHICLES, AT EXTREMELY HIGH OPERATING TEMPERATURES, THE SOUND INSULATING PANEL, LOCATED UNDER THE VEHICLE POSITIONED BETWEEN THE EXHAUST SYSTEM AND THE UNDERBODY, COULD SAG AND POSSIBLY CONTACT THE SURFACE OF THE CATALYTIC CONVERTER.

Risk. IF THIS OCCURS, THE INSULATOR MIGHT EXPERIENCE CHARRING OF THE OUTER LAYER, BURNING ODOR, OR SMOKE WHICH MAY ULTIMATELY RESULT IN A FIRE.

Remedy. DEALERS WILL REMOVE THE EXISTING DASH INSULATOR AND INSTALL A REVISED DESIGN INSULATOR PAD FREE OF CHARGE. THE RECALL BEGAN ON JUNE 3, 2005. OWNERS MAY CONTACT FORD AT 1-800-392-3673.

What owners reported

Newest filings
Electrical System
Filed Jan 18, 2012113,000 milesOR

THE HEADLAMPS ON THIS VEHICLE SHUT OFF AFTER LIGHTS HAVE BEEN TURNED ON FOR ABOUT 25 SECONDS AND WILL NOT COME BACK ON, OCCASIONALLY THEY WILL STAY ON AND THEN WILL SHUT OFF WHILE DRIVING. I'VE HAD THIS PROBLEM LOOKED AT BY SEVERAL SHOPS AND HAVE BEEN TOLD THAT THE LCM MODULE IS FAULTY AND THAT IT NEEDS TO BE REPLACED. THIS PART IS VERY EXPENSIVE, AND THE FACT THAT FORD DOES NOT WANT TO ADDRESS THIS SHOWS THEIR LACK OF CONCERN FOR PUBLIC SAFETY. THIS ISSUE IS A MAJOR SAFETY ISSUE AND I CAN'T BELIEVE THAT FORD DOES NOT TAKE RESPONSIBILITY FOR THIS PROBLEM AS IT APPEARS TO BE WIDESPREAD.

Exterior Lighting
Filed Nov 17, 2010133,000 milesNY

THE HEADLIGHTS TURN OFF WHEN IN USE, INTERMITTENTLY. THIS HAPPENS EVEN THOUGH THE HEADLIGHT SWITCH IS ON. THIS IS VERY DANGEROUS. THIS PROBLEM DEVELOPED AT ABOUT 106,000 MILES. IT WAS TEMPORARILY CORRECTED BY HAVING THE RELAYS IN THE FORD LCM (LIGHTING CONTROL MODULE) REPLACED WITH A NEW HEADLIGHT RELAY, NEC PART NUMBER "NEC EQ1-11111S". *TR

Wheels
Filed Jan 29, 201068,500 milesMI

LINGERING PROBLEM WITH 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR WHEELS WITH SUSPECTED CRACKS. MEETS ALL SYMPTOMOLOGY. FORD REFUSES TO ADDRESS THE PROBLEM. *TR

Exterior Lighting
Filed Jan 26, 2010120,000 milesOR

I OWN A 2004 FORD CROWN VICTORIA. IT HAS THE WELL KNOWN LIGHTING CONTROL MODULE FAILURE. THE HEADLIGHTS GO OFF FOR NO REASON WHILE DRIVING DOWN THE ROAD. FORD NEEDS TO BE HELD ACCOUNTABLE AND REPLACE THESE MODULES UNDER A RECALL. THIS CAN CAUSE AN ACCIDENT. BUT OF COURSE, JUST LIKE FORD DOESN'T THINK THERE IS A PROBLEM WITH THEIR GAS TANK DESIGN (EXPLODING CROWN VICS), THEY PROBABLY WILL NOT FIX THE HEADLIGHT ISSUE EITHER. *TR

Wheels
Filed May 28, 200967,000 milesPA

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT STATED THAT THE WHEELS CRACKED IN THE RIM NEAR THE WELD LINE, WHICH CONNECTS THE RIM TO THE DISK. HE HAD TO PLACE AIR IN HIS TIRES WEEKLY BECAUSE THE FAILURE CAUSED THE TIRES TO DEFLATE. THE MANUFACTURER STATED THAT THEY WOULD NOT HONOR THE RECALL BECAUSE THE VEHICLE WAS NO LONGER REGISTERED TO THE POLICE DEPARTMENT. NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS) AND FORD RECALL NUMBER 07S48 WERE REFERENCED. THE FAILURE MILEAGE WAS 67,000.

Electrical System
Filed Apr 26, 200991,925 milesOH

PURCHASED 2004 CVPI DIRECTLY FROM LOCAL POLICE DEPARTMENT. TOOK CAR OUT THAT NIGHT, APPROXIMATELY 5 MINUTES INTO THE DRIVE, THE HEADLIGHTS GO OUT. ALL OTHER LIGHTS REMAIN ON INCLUDING ALL INTERIOR AND EXTERIOR LIGHTS EXCLUDING HEADLAMPS. I MANUALLY TURNED THE LIGHTS OFF THEN ON AND THIS DID NOT SOLVE THE PROBLEM. IT WAS STILL LIGHT ENOUGH I WAS ABLE TO RETURN HOME, AND UPON USING MY TURNING SIGNAL, THE HEADLIGHTS CAME BACK ON UNEXPLAINABLE. ALL INDICATORS LEAD TO THE LIGHTING CONTROL MODULE THAT IS CAUSING THE DEFECT. CONDITIONS ARE TOO HAZARDOUS WITH THIS DEFECT AND CREATES A HIGH PUBLIC SAFETY WITH THE POTENTIAL FOR FATALITIES. *TR

Wheels › Rim
Filed Mar 19, 200989,000 milesCO

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE, WHICH STATED THAT THE RIMS NEEDED TO BE REPLACED ON HIS VEHICLE. HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THEY WOULD NOT REPLACE THE RIMS SINCE THE RECALL ONLY PERTAINED TO POLICE VEHICLES. THE CONTACT WANTED TO KNOW THE DIFFERENCE BETWEEN HIM OWNING THE VEHICLE AND THE POLICE DEPARTMENT. THE VIN AND NHTSA CAMPAIGN ID NUMBER WERE UNKNOWN. THE FAILURE MILEAGE WAS 89,000.

Exterior Lighting
Filed Feb 17, 2009108,000 milesWI

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA POLICE INTERCEPTOR. THE CONTACT STATED THAT THE HEADLIGHTS IN THE VEHICLE HAVE BEEN WORKING INTERMITTENTLY. THE HEADLIGHTS TURN OFF WHILE DRIVING AT ANY SPEED AND MAY ILLUMINATE EITHER 15 MINUTES OR DAYS LATER. SOMETIMES, WHEN THE LIGHT SWITCH IS ACTIVATED A FEW TIMES, THE HEADLIGHTS WILL ILLUMINATE. THROUGH NUMEROUS RESEARCH, THE CONTACT FOUND INVESTIGATIONS, BUT NO RECALLS. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE MULTI-FUNCTION SWITCH, THE DIRECTIONAL SIGNALS, AND THE BRIGHT LIGHTS ON THE DETANGABLES, BUT NOTHING HAS PERMANENTLY REPAIRED THE ISSUE. THE FAILURE MILEAGE WAS 108,000 AND CURRENT MILEAGE WAS 116,000. UPDATED 8/3/09 *CN UPDATED 08/05/09.*JB

Wheels
Filed Dec 19, 2007MA

TL*THE CONTACT OWNS A 2004 FORD CVPI. THE CONTACT RECEIVED A RECALL NOTICE IN NOVEMBER OF 2007 FOR NHTSA CAMPAIGN ID NUMBER 07V079000 (WHEELS). THE CONTACT CALLED THE DEALER TO SCHEDULE A REPAIR APPOINTMENT AND WAS INFORMED THAT THE RECALL APPLIED ONLY TO ACTIVE POLICE VEHICLES. THERE HAD BEEN NO FAILURE TO DATE. THE PURCHASE DATE AND DEALER INFORMATION WERE UNAVAILABLE. THE CURRENT MILEAGE WAS 57,000.

Steering
Filed Aug 1, 2007101,000 milesTX

TL*THE CONTACT OWNS A 2004 FORD CROWN VICTORIA. THE MECHANIC AT THE SERVICE STATION INFORMED THE CONTACT OF SAFETY RECALL NUMBER 07S48 REGARDING HIS WHEELS. THE DEALER STATED THAT THE VEHICLE WAS NO LONGER USED FOR POLICE PURSUITS, THEREFORE, THE RECALL DID NOT APPLY TO HIS VEHICLE. HE ALSO STATED THAT THE STEERING COLUMN SHAKES INTERMITTENTLY. THE CURRENT MILEAGE WAS 102,000 AND FAILURE MILEAGE WAS 101,000. UPDATED 01-11-08. *KB THE CONSUMER STATED AIR LEAKED FROM THE TIRES. UPDATED 12/12/07.

Wheels › Rim
Filed Aug 17, 200640,755 milesIL

POLICE OFFICER ON A TRAFFIC STOP. LEFT REAR TIRE SUDDENLY WENT FLAT WHILE STOPPED. FLAT TIRE CHANGED BY LOCAL SERVICE STATION ROADSIDE ASSISTANCE. WHEEL/TIRE TAKEN TO PUBLIC WORKS GARAGE FOR REPAIR. EXAMINATION OF WHEEL/TIRE BY MECHANIC FINDS A CRACK IN STEEL WHEEL. FURTHER EXAMINATION OF WHEEL WITH TIRE REMOVED REVEALS CRACK IS 17" LONG AND APPROXIMATELY 1/8" WIDE ALONG WELD AREA. CRACKED WHEEL IS STILL IN THE POSSESSION OF THE VERNON HILLS PUBLIC WORKS DEPARTMENT. *NM

Power Train › Automatic Transmission
Filed May 30, 200630,988 milesOH

2004 CROWN VICTORIA TRANSMISSION SLIPS. *TS THE DEALER REPLACED THE REVERSE CLUTCH. THE SECOND TIME THE TRANSMISSION FAILED, IT WOULD NOT SHIFT INTO OVERDRIVE. *JB

Engine and Engine Cooling › Exhaust System › Emission Control › Catalytic ConvertorFire
Filed May 1, 200614,000 milesNJ

CATALYTIC CONVERTER FIRE(S) THREE OCCURRED ON THIS 2004 FORD CROWN VICTORIA THE FIRST ONE OCCURRED SEPT. 3,2005 AND THE 2ND FIRE OCCURRED ON APRIL 24,2006, AND THE 3RD FIRE ON MAY 1,2006. PARK AVENUE FORD IN TENAFLY NJ IS THE DEALERSHIP THAT SUPPOSEDLY REPLACED THE CATALYTIC CONVERTER AFTER THE FIRST FIRE. CAR WAS BROUGHT BACK TO THEM AFTER EACH OF THE 3 FIRES. THE FLOOR PAN BECAME SO HOT THAT THE FLOOR MATS AND SEAT BOTTOMS AND FLOOR INSULATION IGNITED AND STARTED BURNING. THE DEALERSHIP NEVER EVEN REPLACED THE SCORCHED FLOOR INSULATION . NOW THE WIRES FOR ALL THE ELECTRICAL EQUIPMENT SUCH AS HEADLIGHTS, ROOF MOUNTED FLASHING LOTS, IN CAR COMPUTER AND SIREN IS COMPLETELY MELTED TO THE FLOOR. PHOTOGRAPHS TAKEN BY POLICE AND GIVEN TO GOVERNMENT INSURANCE MANAGER FOR THIS CITY'S POLICE FORCE. OFFICERS HAD TO JUMP OUT OF BURNING CAR EACH TIME THE CATALYTIC CONVERTER WOULD GLOW CHERRY RED AND START FLOOR MATS/INSULATION CHARRING AND BURNING. WHEN CAR WAS AT THE DEALERSHIP SECURED AFTER THE 2ND FIRE, THE LIGHTS AND SIREN STARTED ON THEIR OWN PROMPTING THE POLICE IN TENAFLY NJ TO RESPOND AND NO ONE WAS ABLE TO SHUT THEM OFF BY THE NORMAL SWITCHES. FUSES HAD TO BE YANKED AND BATTERY CABLE TAKEN OFF. *JB

Fuel System, Gasoline › Delivery › Fuel Pump
Filed Feb 24, 200665,194 milesOR

FORD CROWN VICTORIA POLICE INTERCEPTORS STALLING AND LACKING POWER. VEHICLES BECOME STUCK IN TRAFFIC OR FAILURE DURING CRIMINAL PURSUIT. FUEL PUMPS ARE BEING REPLACED ACROSS THE COUNTRY FOR PLUGGED FUEL PUMP PICKUP SOCK/FILTER. I HAVE BEEN INFORMED BY DEALER THAT THIS IS GOING ON ALL OVER THE COUNTRY, WE HAVE BEEN DEALING WITH IT FOR ABOUT 9 MONTHS WITH 10 OUT OF 66 VEHICLES SO FAR. LOWEST MILEAGE WAS 27K AND THIS WAS THE HIGHEST. *JB

Wheels
Filed Feb 3, 200679,832 milesPA

THE CAR WAS FOUND IN THE LOT WITH A FLAT RT FR TIRE. UPON INSPECTION, THE WHEEL WAS FOUND TO BE CRACKED. CRACK EXTENDED ALONG WELD AND THEN DEVIATED OFF THE WELD INTO THE AREA NORMALY COVERED BY THE TIRE'S BEAD. "AA" WHEEL STAMPING. *NM

Wheels
Filed Jan 30, 200663,796 milesPA

SLOW AIR LOSS NOTICED ON LEFT FRONT WHEEL. UPON INSPECTION THE WHEEL WAS CRACKED. CF WHEEL STAMPING.*AK

Wheels › Rim
Filed Jun 24, 200551,153 milesPA

RT FRT WHEEL LOSES AIR WHILE PARKED. THE WHEEL WAS CHECKED AND FOUND TO BE CRACKED. WHEEL REPLACED.

17 of 17 complaints, reproduced as filed.

Across model years

Worst on record: 2003
YearComplaintsRecallsFiresDeathsAssessment
200520200Routine
2004 — this page17210Routine
200378400Routine
20022100Routine
20011100Routine
20004110Routine
19994100Routine
19983100Routine
19971100Routine
19962100Routine
19951100Routine
19941100Routine
19930100Routine
19920100Routine

Compare every Cvpi year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.

Most recent recall on file: Mar 6, 2007. Source: NHTSA Office of Defects Investigation.