2007 Ford 500

Routine

Owners filed 37 complaints about this vehicle with federal regulators, most often about the power train. No safety recall has been issued.

When it fails
020k40k60k90k120k200k

31 complaints record an odometer reading. Failures cluster around 105,000120,000 miles; the median is 90,000 miles.

What fails
ComponentReportsCrashesFiresInjuries
Power Train9
000
Vehicle Speed Control6
000
Electrical System6
010
Engine5
001
Fuel/Propulsion System2
000
Unknown or Other1
000
Traction Control System1
100
Suspension1
000
Structure › Body1
000
Service Brakes1
000

What owners reported

Newest filings
Engine
Filed Aug 10, 201883,000 milesMA

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING 15 MPH, THE VEHICLE DECELERATED AND UNINTENTIONALLY LOST POWER. IN ADDITION, THE TRANSMISSION FAULT AND CHECK ENGINE INDICATORS ILLUMINATED. THE CONTACT MENTIONED THAT THE ACCELERATOR PEDAL WAS DEPRESSED, BUT THE SPEEDOMETER ONLY SHOWED THAT THE VEHICLE WAS TRAVELING 20 MPH. AFTERWARDS, THE VEHICLE WOULD ACCELERATE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO KEY HYUNDAI OF SALEM (470 S BROADWAY, SALEM, NH 03079, (603) 841-3099) WHERE THE CONTACT WAS INFORMED THAT THE THROTTLE BODY WAS FULL OF CARBON AND NEEDED TO BE REPLACED. THE VEHICLE WAS CURRENTLY BEING REPAIRED. THE MANUFACTURER WAS NOT MADE WARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 83,000.

Electrical System
Filed Jul 6, 2018112,425 milesMO

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 15 MPH, THE INSTRUMENT CLUSTER LOST ALL POWER, THE AIR CONDITIONER TURNED OFF, AND THE REVERSE LIGHTS ILLUMINATED. THE CONTACT STATED THAT THE FAILURES OCCURRED AT LEAST TEN TIMES DAILY FOR THE LAST TWO MONTHS. THE CONTACT CONTINUED DRIVING AND, AFTER APPROXIMATELY 30 MINUTES, THE INSTRUMENT CLUSTER ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 112,425.

Vehicle Speed Control
Filed Oct 17, 2017140,000 milesCA

TL* THE CONTACT OWNS A 2007 FORD 500. UPON CHANGING GEARS FROM PARK TO DRIVE, THE VEHICLE INDEPENDENTLY ACCELERATED TO A HIGH RATE OF SPEED WITHOUT WARNING. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE TO DETERMINE IF A DEALER COULD TEST DRIVE THE VEHICLE AND PROVIDE A SOLUTION. THE MANUFACTURER HAD ONE TSB ON THE ENGINE, BUT THE CONTACT WAS UNCERTAIN IF THE FAILURE WAS RELATED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.

Vehicle Speed Control
Filed Jul 13, 2017110,000 milesAL

CAR LUNGES FORWARD WHEN IN DRIVE WHILE STOPPED, EASING FORWARD, AND BRAKING IN THE PARKING LOTS AND STREETS. THE SAME PROBLEM OCCURRED WITH THE 2006 MODEL I OWNED PREVIOUSLY AND FORD REPLACED THE THROTTLE BODY. PLEASE REFERENCE NTHSA CASE #10468869 AND FORD CASE#1670332142 FOR FUTHER INFORMATION ON THIS PROBLEM.

SeatsCrash1 injured
Filed Nov 5, 2016155,000 milesNJ

VEHICLE WAS STATIONARY AT A TRAFFIC SIGNAL AND REAR ENDED BY ANOTHER AUTOMOBILE WHICH PUSHED IT INTO THE STOPPED VEHICLE IN FRONT. THE DRIVERS SEAT COLLAPSED BACKWARD TO A HORIZONTAL POSITION IN THE ACCIDENT LEAVING ME LAYING DOWN IN THE SEAT. MY NECK AND LEGS WERE INJURED IN THE ACCIDENT.

Vehicle Speed Control
Filed Aug 12, 201665,000 milesKY

UNWANTED SUDDEN ACCELERATION WHEN REMOVING FOOT FROM BRAKE PEDAL SOMETIMES! GOING FROM A STOPPED POSITION, THE CAR LURCHES FORWARD BEFORE YOUR FOOT REACHES THE GAS PEDAL AFTER REMOVING IT FROM THE BRAKE!

Structure › Body
Filed Aug 5, 2016GA

WE EXPERIENCE THE DOORS OPENING LIGHT COMING ON SAYING DOORS ARE A JAR. RPMS REV UP IN THE CAR WILL PULL FORWARD AT A STOP. PASSENGER SEAT BELT WILL OPEN. TRANSMISSION WILL SHOW SLOWING IN SHIFTING GEARS. THE AC WILL EXPERIENCE SHUTTING OFF DURING HOT TEMPERATURE NO COOL AIR WILL FLOW THROUGH VENTS.

Electrical System
Filed Jul 30, 2016106,000 milesMD

CLUSTER PANEL GOES DARK, AFFECTING ABILITY TO SEE SPEED AND DEFROSTER'S ABILITY TO CLEAR WINDOWS.

Unknown or Other
Filed Jul 27, 2016154,000 milesTX

THE CAR SURGES WHEN I TAKE IT OUT OF PARK (REVERSE OR DRIVE). IT ALSO SURGES WHEN SLOWING DOWN OR WHEN I HAVE THE BRAKES ON. A LITTLE OLD ASIAN LADY CUSSED ME OUT ONE DAY BECAUSE SHE WAS BEHIND MY CAR WHEN I PUT IT IN REVERSE AND IT SURGED. I DIDN'T HIT HER BUT IT REALLY SCARRED THE HECK OUT OF HER. IT HAPPENS ALL THE TIME. 154,000 MILES

Engine
Filed Jun 6, 2016860,007 milesPA

AFTER THE LAST STUNT OF GETTING INJURED I WAS RELUCTANT TO TAKE THE CAR OUT, HOWEVER I HAD A VET EMERGENCY WITH MY PET WHICH I HAVE DOCUMENTS TO PROVE APPOINTMENT. THE OFFICE IS LESS THEN 5 MILES AWAY, AS SOON AS I CAME TO A STOP ASSIGN THE CAR ACCELERATED INTO ONCOMING TRAFFIC THEN STAHLLED TODAY??? THIS CAR IS DANGEROUS!!!!!!!!!!!! IM GOING TO WIND UP GETTING KILLED IN THIS CAR, ITS MY ONLY CAR, I PURCHASED IT UNDER GOOD FAITH, ITS JUST GETTING WORSE AND WORSE? FORD REFUSES TO CONTACT ME BACK!!!!!!!!!!

Engine1 injured
Filed Jun 5, 2016859,999 milesPA

ON NUMEROUS OCCASIONS THE CAR HAS ACCELERATED WHEN AT A FULL STOP, AT A LIGHT IN THE DRIVE THRU AT THE BANK, AT A RED LIGHT. IT DID THIS THE FIRST TIME I TEST DROVE IT AND I WAS TOLD IT WAS NORMAL BY THE WANNER FORD DEALERSHIP? IT IS NOT NORMAL! YESTERDAY JUNE 4, 2016- I WENT TO PICK UP SOMETHING AND I WAS BACKING OUT OF A PARKING SPOT, SLOW ALL OF A SUDDEN IT TOOK OFF IN REVERSE EVEN WITH MY FOOT ON THE BREAK IT CONTINUED FOR A FEW SECONDS ALMOST LIKE SOMEONE HAD THEIR FOOT ON THE GAS WHICH I DID NOT, I WAS PRESSING THE BRAKE FOR DEAR LIFE, I HIT MY MOUTH ON THE STEERING WHEEL ACTUALLY HURTING MY FRONT TOOTH. THIS HAS GOTTEN VERY DANGEROUS AND IT A PROBLEM. I HAVE A HEART CONDITION, I IN NO WAY WANT TO BE INJURED AGAIN OR GOD FORBID HIT SOMEONE. THIS IS A DANGEROUS CAR!! AND WAS SOLD TO ME BY FORD UNDER FALSE PRETENSES AND LIES WHEN I ASKED ABOUT THE PROBLEM!!!! I CONTACTED FORD FOR OVER 3 YEARS AND THEY NEVER RESPOND!!

Power Train
Filed May 16, 201680,000 milesFL

CAR STARTS SURGING WHEN STOPPED AT A LIGHT OR WHEN IDLE. RPM'S JUMP UP AND DOWN TO ONE AND BELOW. IF FOOT IS NOT ON THE BRAKE ALL THE WAY CAR WANTS TO LUNGE FORWARD. EVEN WHEN LETTING OFF THE BRAKE TO GO FORWARD YOU HAVE TO BE CAREFUL THAT THE CAR IN FRONT IS FAR ENOUGH AWAY. UNDER PREVIOUS RECALL FORD CLEANED THE THROTTLE BODY AND IT DID NOT CHANGE A THING. THIS HAS BEEN GOING ON SINCE JULY 2015.

Power Train
Filed Mar 17, 2016154,000 milesPA

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHEN SHIFTING GEARS, THE VEHICLE SURGED FORWARD INTERMITTENTLY WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 154,000.

Vehicle Speed Control
Filed Mar 4, 201690,000 milesTN

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE SHIFTING FROM THE PARK POSITION TO DRIVE, THE VEHICLE LUNGED FORWARD. THE FAILURE OCCURRED WHEN DRIVING OR WHEN SHIFTING INTO REVERSE. THE CONTACT MENTIONED THAT THE MANUFACTURER ISSUED A CUSTOMER SATISFACTION PROGRAM RELATED TO THE THROTTLE BODY HOWEVER, THE VEHICLE WAS NOT REPAIRED DUE TO EXCESSIVE MILEAGE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 90,000.

Air Bags
Filed Dec 18, 2015104,000 milesIL

THE INSTRUMENT CONTROLS GO COMPLETELY DEAD, SO NO KNOWLEDGE OF SPEED, COOLANT TEMPERATURE, GAS CAPACITY. THE PASSENGER AIR BAG DEACTIVATES, WHETHER THERE IS A PASSENGER THERE OR NOT. THE REAR BACK UP LIGHTS GO ON PERMANENTLY. HAPPENS AT ANY SPEED AND INTERMITTENTLY FLICKERS BACK ON AND OFF. CAN HAPPEN WHEN THE CAR IS MOVING, OR SITTING AT A STOP. NO CONSISTENCY ON WHEN IT HAPPENS AND WHEN IT RESUMES.

Fuel/Propulsion System
Filed Dec 17, 2015TN

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING AT APPROXIMATELY 35 MPH, THE SERVICE WARNING INDICATOR ILLUMINATED AND THE ENGINE STALLED. THE VEHICLE WAS ABLE TO RESTART. THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNAVAILABLE.

Service Brakes
Filed Aug 28, 201562,342 milesNY

WE WENT ON VACATION FOR 15 DAYS AND LEFT OUR VEHICLE IN THE DRIVEWAY. WHEN WE CAME HOME AND DROVE IT THE BRAKES MADE A HORRIBLE NOISE. I TOOK IT BACK TO THE FORD DEALER WHERE THEY HAD BEEN TOTALLY REPLACE 2000 MILES EARLIER AND FOUND OUT THAT THE BRAKE SHOES HAD RUSTED TO THE ROTORS AND WHEN I DROVE THE CAR THEY BROKE LOOSE AND PITTED EACH OTHER. FOR OVER $700 FORD REDID THE BRAKES. I FOUND OUT THAT FORD CHANGED THE BRAKE PAD DESIGN FOR THIS VEHICLE TO INCLUDE IRON IN THEM.....THEREFORE THIS PROBLEM WILL OCCUR WITH ALL FORDS WITH THIS DESIGN CHANGE. I FILED A COMPLAINT WITH FORD AND THEY SAID ...."NO WARENTEE ISSUE OR RECALL ISSUE....THEREFORE NOT HELP TO ME.....". THEY EVEN SUGGESTED I WRITE TO YOU. CLEARLY A DESIGN FLAW IN MY ESTIMATION! WHAT DO YOU THINK? HOW MANY FORD VEHICLES NOW HAVE THIS FLAW?

Power Train
Filed Aug 6, 2015102,000 milesTX

TL* THE CONTACT OWNS A 2007 FORD 500. THE CONTACT STATED THAT WHILE ATTEMPTING TO PARK THE VEHICLE ON A DECLINE, IT DID NOT SHIFT OUT OF THE DRIVE POSITION. THE CONTACT STATED THAT BRICKS HAD TO BE PLACED BEHIND THE REAR TIRES IN ORDER FOR THE VEHICLE NOT TO ROLL BACKWARDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 102,000.

Vehicle Speed Control
Filed Jun 15, 2015114,000 milesGA

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE THE VEHICLE WAS STOPPED AND THE BRAKE PEDAL WAS DEPRESSED, THE RPMS INCREASED AND THE ENGINE REVVED WHEN THE BRAKE PEDAL WAS RELEASED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 114,000.

Engine
Filed Jun 11, 2015TX

TL* THE CONTACT OWNS A 2007 FORD 500. WHILE DRIVING APPROXIMATELY 40-50 MPH, THE VEHICLE LOST POWER. THE VEHICLE RESTARTED, BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND DIAGNOSED. THE MECHANIC RECOMMENDED THAT THE THROTTLE BODY BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS UNKNOWN.

20 of 37 complaints, reproduced as filed.

Across model years

Worst on record: 2005
YearComplaintsRecallsFiresDeathsAssessment
2007 — this page37010Routine
200668030Routine
200599010Routine

Compare every 500 year →

Reading this record

No unusual pattern of severe incidents in the complaint record.

Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.

Most recent recall on file: none. Source: NHTSA Office of Defects Investigation.