No owner complaints are on file for this vehicle. It has been recalled 5 times.
5 safety recalls
Part 573 reports
Equipment › Mechanical › Winch23V317000
Filed May 4, 20233 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara Fire) is recalling certain 2022 Ultra and Inferno fire trucks, equipped with a Warn Winch and a wireless handheld remote. Water may enter the handheld remote control for the winch and cause circuit board corrosion, which can allow the winch to operate unintentionally.
Risk. A winch that operates unintentionally increases the risk of injury.
Remedy. Ferrara Fire will work with Warn Industries, Inc. to provide owners instructions on how to inspect the remote for corrosion and disable the wireless function by removing the battery pack from the remote. If corrosion or water intrusion is found when removing the battery pack, owners should stop using the remote and contact WARN customer service for a replacement remote, free of charge. All affected vehicles were repaired by June 25, 2023. Owners may contact Ferrara customer service at 1-800-443-9006.
Steering22V570000
Filed Aug 4, 2022108 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno, Igniter, and Cinder fire trucks. The steering gears may have been assembled incorrectly, which can cause the gears to fracture.
Risk. A fractured steering gear can cause a loss of steering control, increasing the risk of a crash.
Remedy. Dealers will inspect and replace the steering gears, as necessary, free of charge. Owner notification letters were mailed on September 1, 2022. Owners may contact Ferrara's customer service at 1-800-443-9006.
Filed Jun 9, 202222 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2023 Inferno and Igniter vehicles. An additional resistor was incorrectly installed on the printed circuit board, which can disrupt CAN network communication and cause vehicle lighting to fail.
Risk. Inoperable vehicle lighting can reduce visibility and increase the risk of a crash.
Remedy. Dealers will replace the modules, free of charge. Owner notification letters are expected to be mailed July 18, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.
Fuel System, Diesel › Fuel Injection System › Fuel Rail22V020000
Filed Jan 20, 202229 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2019-2022 Inferno, Igniter, and Cinder emergency vehicles. The fuel tubes between the fuel rail and the injectors for cylinders four, five, and six may fatigue and crack, which can result in a high pressure fuel leak.
Risk. A high pressure fuel leak in the presence of an ignition source can increase the risk of a fire.
Remedy. On engines with 75 miles or less, dealers will install vibration isolators to the fuel tubes. Engines with more than 75 miles will receive new fuel tubes with vibration isolators, free of charge. Owner notification letters are expected to be mailed January 31, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.
Power Train › Axle Assembly21V910000
Filed Nov 19, 202134 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2021-2022 Inferno and Cinder emergency vehicles. The rear axle drive pinion may fracture.
Risk. A fractured drive pinion may contact the brake drop hose, and unintentionally engage the parking brake or activate the brake lights, increasing the risk of a crash.
Remedy. Meritor will inspect and replace the drive pinion, as necessary, free of charge. Owners notification letters were mailed on January 3, 2022. Owners may contact Ferrara customer service at 1-800-443-9006.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: May 4, 2023. Source: NHTSA Office of Defects Investigation.