No owner complaints are on file for this vehicle. It has been recalled 4 times.
4 safety recalls
Part 573 reports
Electrical System › Wiring23V819000
Filed Dec 6, 20236 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire apparatus, Inc. (Ferrara) is recalling certain 2018-2020 Inferno Aerial Fire Apparatus trucks. In the event of a short circuit or wiring failure, the firmware in the vehicle multiplex system may fail to shut off the output pin, resulting in overloaded electrical circuits.
Risk. Overloaded electrical circuits can overheat, increasing the risk of fire.
Remedy. Ferrara will work with the equipment manufacturer to update the firmware, free of charge. Owner notification letters were mailed January 26, 2024. Owners may contact Ferrara customer service at 1-800-443-9006.
Fuel System, Diesel › Fuel Injection System › Fuel Rail21V349000
Filed May 13, 2021259 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2020 Inferno and Igniter vehicles. The sealing washer may not seat correctly in the pilot bore holes, allowing the high pressure fuel rail assembly to leak.
Risk. A fuel leak in the presence of an ignition source increases the risk of a fire.
Remedy. Dealers will inspect the rail threads, and replace the rail as necessary, free of charge. Owner notification letters were mailed on June 7, 2021. Owners may contact Ferrara customer service at 1-800-443-9006.
Suspension › Front19V677000
Filed Sep 24, 201925 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2015-2019 Inferno fire trucks equipped with independent front suspensions manufactured by Reyco Granning. The front shocks may separate from their upper mount on the front suspension. The loose shock may contact and damage the steering gear housing, possibly causing a steering fluid leak and a loss of power steering assist.
Risk. A loss of hydraulic steering assist can increase the risk of a crash.
Remedy. Ferrara will notify owners and will work with Reyco Granning to inspect and remedy the vehicles free of charge. Ferrara issued owners an interim notification on September 24, 2019. The recall began October 9, 2019. Owners may contact Ferrara customer service at 1-800-443-9006.
Exterior Lighting › Brake Lights18V613000
Filed Sep 11, 2018108 vehiclesFerrara Fire Apparatus, Inc.
Defect. Ferrara Fire Apparatus, Inc. (Ferrara) is recalling certain 2017-2019 Ferrara Inferno, Igniter, Cinder, Ultra, and Intruder emergency vehicles equipped with Whelen accessory brake lights. Depending on the specific wiring of the vehicle, these brake lights may illuminate when the brake pedal has not been pressed. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."
Risk. If the brake lights incorrectly illuminate, it can confuse other drivers, possibly increasing the risk of a crash.
Remedy. Ferrara will notify owners, and dealers will replace the brake lights, free of charge. The recall began November 1, 2018. Owners may contact Ferrara customer service at 1-800-443-9006.
No unusual pattern of severe incidents in the complaint record.
Complaint counts track how many cars were sold and how long they have been on the road as much as they track quality. A common model from 2013 has had a decade to accumulate reports; a rare one from last year has not. The signal worth weighing is in the severity columns, in whether the same component keeps appearing, and in whether the manufacturer eventually opened a recall for it.
Recall repairs are free for as long as the recall stands. Check whether a specific car still has open work at NHTSA's VIN lookup.
Most recent recall on file: Dec 6, 2023. Source: NHTSA Office of Defects Investigation.