Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING 70 MPH, AN ABNORMAL NOISE WAS HEARD AND THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART; HOWEVER, THE GEAR SHIFT FAILED TO RESPOND. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 176,000.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED A MANUFACTURERS RECALL ON THE FUEL/PROPULSION SYSTEM AND STEERING. HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT THE FAILURE COULD NOT BE DUPLICATED. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION RECEIVER AND TRANSMITTER FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 144,000.
PURCHASED VEHICLE NEW IN FEBRUARY, 2012. IN FEBRUARY, 2012, PASSENGER HEADLIGHT WOULD BLINK AND GO OFF, INTERMITTENTLY. DEALER TESTED AND REPLACED TIPM (TOTALLY INTEGRATED POWER MODULE) COMPUTER. APPEARED TO BE WORKING CORRECTLY. IN MARCH, 2016, PASSENGER LOW BEAM HEADLIGHT BEGAN WORKING INTERMITTENTLY, AND IS NOW NON-FUNCTIONAL. WORKS ON HIGH BEAM. I HAVE REPLACED THE BULB WITH A KNOWN GOOD BULB. SAME PROBLEM. TIPM IS OUT AGAIN. REPAIR IS HUNDREDS OF DOLLARS FOR A PART THAT IS CLEARLY DEFECTIVE. ANECDOTAL REPORTS OF SAME PROBLEM BY HUNDREDS OF OWNERS. THIS IS A SERIOUS SAFETY PROBLEM AND MAKES OPERATOR OF VEHICLE IN VIOLATION OF TRAFFIC LAWS. CONTACTED MANUFACTURER, BUT THEY REFUSED TO COVER THE REPAIR.
THE TRACK BAR BRACKET CRACKED. THE CRACK IS LOCATED 2 INCHES ABOVE BOLT HOLE. IT DIDN'T CRACK AT THE WELD. I NOTICED IT WHEN THE TRUCK BECAME A LITTLE HARDER TO CONTROL , ZIG ZAGGING IN THE LANE. I HAD IT TEMPORARILY WELDED BUT UNKNOWN STRAIN CAUSING CONTINUING FAILURES IN BRACKET.
WHILE DRIVING 72 MPH WITH CRUISE CONTROL ON, I HIT A BUMP IN THE ROAD AND THE TRUCK STARTED SHAKING VIOLENTLY, I THOUGHT I WAS GOING TO LOSE CONTROL. I HIT THE BRAKES AND HEADED TO THE SHOULDER TO GET OFF OF THE BUSY INTERSTATE. WHEN I SLOWED DOWN, ALL OF A SUDDEN THE SHAKING STOPPED AND I CONTINUED ON MY WAY.
THE WHEEL STUDS BREAK WHENEVER I'M CHANGING TIRES, I'VE REPLACED 7 TOTAL. I HAVE TO PUT THEM ON VERY GENTLY THEN I TORQUE DOWN BY HAND. I RUN A FLEET OF TRUCKS AND DO MECHANIC WORK. THIS IS THE FIRST VEHICLE I'VE HAD TO DO THIS ON. RIGHT NOW I'M SITTIN ON THE SIDE OF THE ROAD BECAUSE MY RIGHT/REAR TIRE FELL OFF DUE TO ALL MY STUDS BREAKING. I HAVE HEARD OF OTHER RAM OWNERS HAVING ISSUES, THE DEALER SAID THAT THEY AND I'M OVER TIGHTENING BUT I'VE NEVER HAD THIS BEFORE. THESE ARE LUG NUTS... COME ON RAM, GET IT TOGETHER AND DO A RECALL. THIS IS A SAFETY CONCERN. IF I WERE ON THE HIGHWAY WITH A MOTORCYCLIST NEXT TO ME HE/SHE COULD HAVE DIED. I WAS MOVING 57MPH WHEN IT FELT LIKE I WAS GOING INTO A DIP AND THEN I SAW SPARKS FROM MY ROTOR, AND SAW MY TIRE/RIM GO FLYING OUT OF THE DITCH. IT PASSED ME AND NOW IS SITTING IN THE FIELD. IF I WERE HAULING A TRAILER IT WOULD HAVE BEEN TERRIBLE ALSO.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT WATER BUILT UP IN THE REAR BRAKE LIGHT. THE FAILURE OCCURRED EACH TIME IT RAINED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE REAR GASKET LIGHT FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED; HOWEVER, THE FAILURE RECURRED. THE CONTACT STATED THAT THE WATER DAMAGE AFFECTED THE ELECTRICAL COMPONENTS IN THE VEHICLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 3,000.
TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS BEING REVERSED, THE DRIVER SIDE LOWER BALL JOINT THAT WAS ATTACHED TO THE PITMAN ARM FRACTURED. THE VEHICLE WAS TOWED TO THE DEALER AND REPAIRED. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE VIN AND FAILURE MILEAGE WERE UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 15V459000 (AIR BAGS), HOWEVER, THE PARTS TO DO THE REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED VIOLENT SHAKING, WHILE DRIVING APPROXIMATELY 58-74 MPH. IN ADDITION, THE VEHICLE EXPERIENCED THE SHAKING WHEN THE VEHICLE WAS DRIVEN OVER DIVOTS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE THIRD STEERING STABILIZER, CONTROL ARM, TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED HOWEVER, THE FAILURE RECURRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 40,000. UPDATED 04/07/16*LJ UPDATED 05/11/18*JB *TR
I HAVE OPTED FOR THE BUYOUT OPTION AND THE WAY THIS HAS BEEN HANDLED IS UNACCEPTABLE. I WAS EMAILED ON OCTOBER 26 WITH A BUYBACK OFFER. I ACCEPTED, AND FAXED THE PAPERWORK TO THEM THE NEXT DAY. NO ONE HAS EVER CALLED ME BACK. I CALLED THE IMPARTIAL SERVICES PHONE NUMBER AND ASKED FOR AN UPDATE. THEY COULD NOT TELL ME WHEN THIS PROCESS WOULD BE FINALIZED. IN MY OPINION, I WOULD THINK THAT I COULD BE INFORMED OF WHATS GOING ON THROUGHOUT THE PROCESS, AND THE BUYBACK IS TAKING WAY TO LONG. I DO NOT FEEL COMFORTABLE DRIVING THIS VEHICLE BECAUSE OF THE RECALLS THAT WERE NOT REPAIRED. THIS LEAVES ME WITHOUT A VEHICLE UNTIL THIS PROCESS IS FINALIZED.
ENGINE SHUTS OFF WHILE DRIVING. IGNITION SWITCH IS SO LOOSE THAT IT GETS STUCK BETWEEN RUN AND THE OFF POSITION AND IT MAKES FOR VERY FATAL DRIVING SITUATIONS. THE ENGINE SHUTS OFF WHILE DRIVING, WHILE PARKED, AND ANYTIME THE VEHICLE IS "BUMPED" UP AND DOWN. THERE WAS A NEAR CRASH ON A BUSY INTERSTATE BECAUSE OF IT. THIS IGNITION SWITCH IS THE SAME ISSUE THAT DODGE HAS RECALLED IN THEIR VANS, BUT IT ISN'T RECALLED IN MY RAM 3500 FOR SOME REASON. IT IS A FATAL FLAW THAT WILL EVENTUALLY CAUSE A SERIOUS ACCIDENT. DODGE HAS A FILE OF THIS AND REFUSES TO PAY FOR IT TO BE FIXED EVEN THOUGH THEY KNOW THAT IT CAN CAUSE A FATAL CRASH.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE EXPERIENCED A COMPLETE LOSS OF POWER AND ALL THE WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT IT NEEDED TO BE REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS). THE DEALER DID NOT SCHEDULE AN APPOINTMENT FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 194,322.
WHILE DRIVING THE VEHICLE COMPLETELY LOOSES ALL POWER,PRESS ON THE ACCELATOR AND NOTHING AND AFTER ABOUT 6 SECONDS IT'S BACK TO NORMAL,,THIS HAS HAPPENED ON THE FREEWAY AND ON CITY STREETS...I CALLED CHRYSLER ABOUT THE PROBLEM AND WAS TOLD THERE WAS NO RECALL AND FOR ME TO TAKE IT IN TO THE DEALER AND TELL THEM ABOUT IT,I TOOK IT IN TODAY AND THEY CHECKED FOR TROUBLE CODES AND SAID THERE WERE NONE AND NO RECALLS WERE ON THE TRUCK FOR THAT PROBLEM AND THERE WAS NOTHING THEY COULD DO ABOUT IT...THE TRUCK IS A DIESEL AND ONLY HAS 32000 MILES...AND HAS NO WARRANTY.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM) AND A5V459000 (AIR BAGS). THE PARTS TO DO THE RECALL REPAIRS WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIRS. THE MANUFACTURER WAS AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH, FUEL LEAKED FROM THE FRONT OF THE VEHICLE. THE CONTACT ALSO EXPERIENCED THE VEHICLE SWERVING. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE COMPLETE AXLE HOUSING FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. THE VIN WAS UNAVAILABLE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 50 MPH, THE VEHICLE SHOOK VIOLENTLY INTERMITTENTLY WITHOUT WARNING. THE FAILURE RECURRED ON FOUR DIFFERENT OCCASIONS. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN.
I HAVE HAD THE SO CALLED " DEATH WOBBLE" 4 TIMES NOW ON MY TRUCK. I HAVE TAKEN IT TO THE DEALERSHIP TO BE REPAIRED 3 TIMES AND I'M WAITING TO TAKE IT AGAIN TODAY. THEY SAID THEY HAVE FIXED IT EACH TIME BUT OBVIOUSLY THEY HAVEN'T. OUT OF THE BLUE AT 60 TO 65 MPH THE TRUCK STARTS SHAKING VIOLENTLY AND THERE IS NO STOPPING IT UNTIL IT STOPS ON IT'S OWN. HITTING THE BRAKES, LETTING OFF THE GAS OR FLOORING IT (AS THE DEALERSHIP TOLD ME TO DO) WHEN THEY SUPPOSEDLY FIXED IT LAST TIME DOESN'T HELP. I AM SO AFRAID THAT SOMETHING BAD IS GOING TO HAPPEN. I AM SCARED EVERY TIME I DRIVE THIS TRUCK AND THEY JUST KEEP TELLING ME NOTHING IS WRONG. I HAVE ALSO CONTACTED CHRYSLER TO HAVE THEM BY BACK THE TRUCK BUT THEY SAID IT HAS HAD THE RECALL DONE ON IT SO IT'S NOT ELIGIBLE. WELL WHY DOES THIS KEEP HAPPENING THEN.
TRUCK HAD ACCIDENT STEERING JUST LIKE LOCK UP AND MAKES SINCE WHY ACCIDENT ACCURED FROM RECALLS ON STEERING AND AIR BAGS DID NOT GO OFF NOW INNSURANCE CO MADE IT A REBUILT OR SALVAGE TITLE SO FCA HAS THE BUY BACK PROGRAM BUT WILL GET A DEDUCTION IN PRICE FOR BUY BACK THERE HAS BEEN 0 RECALLS DONE IF WE HAD KNOWN OF RECALLS ACCIDENT COULD OF BEEN PREVENTED WOULD LIKE TO GET REPAIRED OR BUY BACK.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V459000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT MENTIONED THAT THE RECALL REMEDY DETAILS FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND ASSOCIATED DOCUMENTS INFORMATION DID NOT MATCH. IN ADDITION, THE ENGINE WARNING INDICATOR ILLUMINATED WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO STATED THAT THE EMISSIONS O2 SENSORS FAILED. THE 02 SENSOR WAS REPLACED NUMEROUS TIMES ON SEPARATE OCCASIONS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,000.
HIGHWAY DRIVING MOSTLY. GOING THROUGH TIRES. TIRES KEEP GETTING CHOPPED. WE HAUL HEAVY LOADS AND WORRY THE VEHICLE IS NOT SAFE FOR THE TYPE OF BUSINESS WE DO. BUT WE CAN'T GET RID OF IT BECAUSE OF ALL THIS RECALL. THE PREVIOUS OWNER HAD PART OF THE RECALL ADDRESSED BUT WE STILL FEEL THE VEHICLE IS NOT SAFE. WE SEE SIGNS OF WEAR AND DAMAGE THAT SHOULD NOT BE. LIKE THE CHOPPED TIRES.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THERE WAS AN EXTENSIVE DELAY IN SCHEDULING THE RECALL REPAIR APPOINTMENTS FOR THE THREE RECALL REPAIRS. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V459000, (AIR BAGS), 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), AND 13V529000 (STEERING). THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE REVERSING 5 MPH INTO THE DRIVEWAY, THE TIE ROD COMPLETELY FRACTURED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE CONTACT WAS AWAITING THE MANUFACTURER TO ASSIST WITH THE TOWING OF THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS 119,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65-70 MPH, THE ENGINE AND SEAT BELT WARNING LIGHTS ILLUMINATED. IN ADDITION, THE RPMS FLUCTUATED AND ALL THE LIGHTS ON THE VEHICLE ILLUMINATED SIMULTANEOUSLY. THE WINDSHIELD WIPERS ALSO ACTIVATED INDEPENDENTLY. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 168,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE RECALL PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN ATTEMPTING TO START THE VEHICLE, THE VEHICLE WILL NOT START UNLESS ONE TURNS THE KEY FOB EXTREMELY HARD AND WIGGLING THE FOB WHILE TURNING. THE VEHICLE ALSO STALLS AFTER THE KEY IS RELEASED, AND STALLS WHILE TRAVELING DOWN THE ROAD.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE ACCELERATING FROM A STOP, THE VEHICLE JERKED AND THE REAR END VIBRATED. THE CONTACT ALSO STATED THAT THE FRONT END WAS VIBRATING WHILE DRIVING AT ANY SPEED. AS A RESULT OF THE FAILURE, THE TIRES WERE REPLACED ON FOUR OCCASIONS. THE CONTACT STATED THAT UNDER THE MANIFOLD INTAKE THAT THERE WAS AN EXHAUST LEAK AND THERE WAS A FUEL ODOR. IN ADDITION, THE FUEL GAUGE FAILED TO FUNCTION. THE VEHICLE WAS SERVICED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT STATED THAT AN ABNORMAL POPPING NOISE WAS HEARD COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 7,000. THE VIN WAS NOT AVAILABLE.
S10 DIRECT REPLY- LETTER TO THE SECRETARY FROM CONSTITUENT RE COMPLAINT CONCERNING FIAT CHRYSLER AUTOMOBILE'S (FCA) VIOLATIONS OF THE CONSENT ORDER AND THE SAFETY ACT. *SMD THE CONSUMER WAS UNSUCCESSFUL AT GETTING RECALL # 13V529000 RECTIFIED. *JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 50 MPH, THE VEHICLE SHOOK UNCONTROLLABLY. THE FAILURE RECURRED ON SIX DIFFERENT OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE DRIVER SIDE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIMEFRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE.
THE 1ST TIME THIS HAPPENED WAS AS I WAS ROUNDING A CORNER, ONTO A ROAD I WAS TURNING ONTO. I PUSHED ON THE THROTTLE PEDAL AND NOTHING HAPPENED. THE PEDAL WAS DEAD !!! AFTER 2-3 SECONDS OF HOLDING THE PEDAL DOWN, THE ENGINE CAME TO LIFE AND SPED UP. SENSE THEN, THIS HAS HAPPENED MORE FREQUENTLY. WHEN STARTING FROM A STOP LIGHT, GOING AROUND CORNERS AND CURVES. IT HAPPENS AFTER LEAVING OFF THE THROTTLE, BEFORE PASSING, THEN A DEAD PEDAL TRYING TO SPEED UP TO PASS. THIS IS SPECIALLY DANGEROUS WHEN I AM PULLING MY 5TH WHEEL TRAILER AND NEED THE POWER TO HELP CONTROL THE TRUCK AND TRAILER !! HAVING THE CRUSE CONTROL ON OR OFF SEEMS NOT TO MAKE A DIFFERENCE. AFTER PRESSING AND GETTING A DEAD THROTTLE, THE POWER COMES BACK, AFTER HOLDING THE PEDAL DOWN FOR A FEW TO SEVERAL SECONDS. THIS MAY CAUSE AN ACCIDENT, BY A POSSIBLE REAR-END ACCIDENT FROM ANOTHER VEHICLE. I HAD THIS HAPPEN ON A 2000 FORD 250 DIESEL AND THE THROTTLE PEDAL WAS REPLACED AND IT SOLVED THE DEAD PEDAL SITUATION. I'M FRIGHTENED OF GET STRANDED IN THE MOUNTAINS OR IN THE DESERT AS I TRAVEL ACROSS THE USA, WHERE I CAN'T GET CELL PHONE RECEPTION FOR HELP.
THE FIRST TIME WAS AROUND THE FIRST OF APRIL 2013, IT HAPPENED WE WERE STOPPED AT THE END OF DRIVEWAY WHEN THE TRUCK SUDDENLY SURGED FORWARD SO I SHOVED ON THE BRAKE AND STOPPED IT! ANOTHER TIME WE WERE AT A BUSY INTERSECTION STOPPED AT A RED LIGHT WHEN THE TRUCK SUDDENLY SURGED FORWARD LUCKILY I GOT IT STOPPED BEFORE IT WENT ALL THE WAY INTO ONCOMING TRAFFIC, THIS TIME I HAD TWO OF MY GRANDKIDS WITH ME! I'VE TOOK IT TO TWO DIFFERENT DODGE DEALERSHIPS NETHER COULD FIND A PROBLEM. IT HAS HAPPENED SEVERAL OTHER TIMES TO MABY TO LIST EVEN IF I COULD REMEMBER ALL OF THEM. AFTER THE LAST TIME I PARKED IT I'M SCARED TO DRIVE IT ESPECIALLY WITH MY GRANDKIDS AND OTHER FAMILY MEMBERS! PLEASE LET ME KNOW WHAT I CAN DO!
HAD MY RAM TRUCK ALIGNMENT DONE 10 TIMES AND IT STILL PULL TO THE RIGHT AS SOON AS I LET GO OF THE STEERING WHEEL. EVERYTIME THEY TEST DRIVE IT THEY SAID ITS FINE. THEY SAID ITS THE CROWN OF THE ROAD. BUT ITS NOT ITS SOMETHING TO DO WITH THE STEERING RACK OR COMPONENTS. IT HAS LESS 32000 MILES AND BEEN DOING THIS SINCE 2476 MILES. I HAVE HAD IT TO 4 DIFFERENT ALIGNMENT SHOP AND EVERYTIME THEY SAID IT WAS A LITTLE OFF. DIDNT GET EVEN 3 BLOCKS AND IT STILL PULLED TO THE RIGHT AND THE STEERING WHEEL IS ALWAYS OFFSET TO THE RIGHT INSTEAD OF STRAIGHT ACROSS.
HAVE 2 RECALLS THE STEERING 1 WAS LAST YEAR CALL AND TALK SEVERL TIME, ALSO HAVE FUEL TANK HEATER BEEN SENCE BEGINNING OF THIS YEAR. WAS TOLD BOTH ON BACK ORDER AND NEVER SEEM HAVE THEM COME IN SO CAN GET THEM TAKEN CARE OF. I WOULD THINK THIS BE A BIG SAFTY PROBLEM.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS UNABLE TO SHIFT INTO REVERSE INTERMITTENTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,000. UPDATED 09/09/15*LJ THE CONSUMER STATED ON SEVERAL OCCASIONS THE VEHICLE WOULD NOT MOVE, WHEN HE PUT THE GEAR IN REVERSE. UPDATED 09/16/15*JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING APPROXIMATELY 20 MPH OVER A BUMP IN THE ROAD, THE VEHICLE BOUNCED UP AND DOWN APPROXIMATELY TWENTY TIMES. IN ADDITION, THE POWER STEERING AND THE BRAKES FAILED. THE CONTACT MANEUVERED OFF THE ROAD AND SHUT OFF THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE ENGINE. THE VEHICLE WAS TAKEN TO THE DEALER, BUT THE FAILURE COULD NOT BE DIAGNOSED. THE FAILURE RECURRED. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE STEERING BAR FRACTURED AND THE FOUR WHEEL DRIVE FAILED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 4,200.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 65 MPH IN THE RAIN, THE HEADLIGHTS BECAME INOPERABLE WHEN THE WINDSHIELD WIPERS WERE TURNED OFF. THE FAILURE OCCURRED THREE TIMES. THE HEADLIGHTS OPERATED IN THE MANUAL SETTING, BUT FAILED IN THE AUTOMATIC SETTING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 8,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE VEHICLE SHOOK VIOLENTLY AND VEERED FROM THE LEFT TO THE RIGHT LANE WITHOUT WARNING. THE FAILURE RECURRED THREE TIMES. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE VEHICLE WAS LATER TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE LINK BUSHINGS FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 37,800.
ON HIGHWAY 174, APPROXIMATELY 20 MILES NW OF MERIDIAN, TX, THE 2012 RAM 3500 VEERED TO THE RIGHT AND WENT OFF THE ROAD INTO A STEEP DITCH. ACCORDING TO THE STATE TROOPER'S REPORT, A WITNESS WAS DRIVING BEHIND THIS TRUCK AND SAW THE PASSENGER SIDE DUAL WHEELS WITH AXLE ATTACHED COME OFF OF THE TRUCK AND GO ACROSS THE ROAD BEFORE THE TRUCK LEFT THE PAVEMENT. TWO DIFFERENT EMPLOYEES OF THE WRECKING YARD WHERE THE TRUCK WAS TAKEN SAID IT LOOKS LIKE THE AXLE CAME APART. SINCE THIS ACCIDENT, I HAVE SPOKEN TO ANOTHER INDIVIDUAL THAT THIS HAPPENED TO ALSO. UPDATED 09/17/15*LJ UPDATED 11/02/2017*CN
TURNED KEY ON, PUT GEAR SELECTOR INTO N POSITION. ALLOWED TRUCK TO ROLL FORWARD, DOWNHILL 12". TRIED TO PUT INTO PARK AND IT CONTINUED TO ROLL DOWN THE DRIVEWAY. I HAD STARTED TO OPEN THE DOOR TO GET OUT AS IT STARTED TO ROLL. TRIED SEVERAL TIMES TO PUT IT INTO PARK BY SEVERAL DIFFERENT METHODS, I.E. ENGINE RUNNING, NOT RUNNING, REVERSED PRIOR STEPS ETC. REPAIR SHOP SAID SOMETHING IS BROKEN INSIDE THE TRANSMISSION. THEY STATED IT WILL HAVE TO BE TORN APART TO FIND THE PROBLEM, MOST LIKELY A COMPLETE REBUILD? WE JUST GOT BACK FROM A VACATION HAULING A 38' 17,000# 5TH WHEEL RV. WHAT IF THIS HAD HAPPENED ON THE HILLS AT SENICA LAKE OHIO CAMPGROUND? MANY PEOPLE COULD HAVE BEEN INJURED OR KILLED! AT A BEAR MINIMUM THERE SHOULD BE A WARNING POSTED TO SET EMERGENCY BRAKE BEFORE PUTTING INTO PARK, EVERY SINGLE TIME!
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 13V529000 AND 14V635000 (STEERING, ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT BROUGHT THE VEHICLE TO THE DEALER FOR THE TIE ROD REPLACEMENT; HOWEVER, THE VIN SHOWED THAT THE VEHICLE NEVER RECEIVED A RECALL REPAIR. THE PARTS TO REPAIR THE ELECTRICAL CONNECTORS OF THE DIESEL FUEL HEATER WERE UNAVAILABLE AND THE CONTACT STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME TO REPAIR THE RECALL. THE MANUFACTURER WAS MADE AWARE OF THE ISSUES AND REFERRED THE CONTACT TO NHTSA. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/8 UPDATED 10/26/2017*CN
TRAVELING ON HIGHWAY AT APROX 65 MPH, WHEN APPROACHING AN OVERPASS THE SURFACE HEIGHT OF THE LANES SHIFTED UP (BUMP). THE FRONT END OF THE TRUCK STARTED SHAKING UNCONTROLLABLY, STEERING WHEEL WAS YANKED FROM MY HANDS. I HAD TO SLOW DOWN TO GAIN CONTROL, WHICH CAUSED THE VEHICLES BEHIND ME TO SLAM ON THERE BRAKES AND VEER OFF AGGRESSIVELY TO AVOID HITTING MY TRUCK. TERRIFYING AND EMBARRASSING EVENT.
WHILE DRIVING TRUCK, THROTTLE LIGHT STARTS FLASHING, ENGINE LIGHT COMES ON AND LIGHTENING BOLT COMES UP. CAR THEN LOSES ALL POWER AND IT DIES. NO NOTICE. VERY SCARY. COULD CAUSE SERIOUS OR FATALITY ACCIDENT SINCE THERE IS NO NOTICE AND IT JUST GOES FROM 60 - 0. DEALER HAS HAD THE TRUCK IN HALF A DOZEN TIMES AND STILL CANNOT FIX THE ISSUE. CHRYSLER HAS GIVEN ME CASE MANAGER, BUT THEY CANNOT FIGURE IT OUT EITHER. THEY HAVE TRIED A FEW DIFFERENT THINGS, BUT IT IS NOT FIXING THE ISSUE. NOW DEALER SAYS THEY DONT KNOW WHAT IT IS AND THEY DO NOT KNOW HOW TO FIX IT.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE VIN WAS NOT AVAILABLE. UPDATED 7/7/15*CN THE CONSUMER STATED THE VEHICLE WAS FIXED. UPDATED 07/14/15*JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED TO REPAIR THE VEHICLE WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
THIS TRUCK HAS BEEN UNDER RECALL FOR A LONG TIME NOW AND EVERYTIME WE HAVE TRIED TO TAKE IT TO THE DEALER WE ARE TOLD THAT THE PARTS ARE NOT AVAILABLE YET. THIS TRUCK IS A RESPONSE/COMMAND VEHICLE FOR OUR FIRE PROTECTION DISTRICT AND IS DRIVEN BY THE FIRE CHIEF. HOW MUCH LONGER DO WE HAVE TO WAIT. CHRYSLER SAID THEY WOULD CONTACT US AGAIN BY MAIL, WITH A FOLLOW-UP RECALL NOTICE, WHEN THE REMEDY PART IS AVAILABLE. WILL IT EVER BE READY? RECALL # P65 / NHTSA 14V - 635. *TR
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →