TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND STATED THAT THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT WAS VERY CONCERNED ABOUT THE TIME FRAME WHEN THE REMEDY PART WOULD BECOME AVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2012 Dodge Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING) AND THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE PART TO BECOME AVAILABLE. THE MANUFACTURER HAD NOT BEEN MADE AWARE OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVER SIDE CONTROL FOR POWER WINDOWS/POWER LOCKS - SMOLDERED, SMOKED AND THEN STARTED SMALL FIRE. LOTS OF SMOKE - TO THE POINT WE WERE SICK FROM FUMES. DOORS AND WINDOW POWER OPERATION CEASED. THE ENTIRE CONTROL PANEL MELTED AND NEED TO BE EXTINGUISHED. *TR
I PULL A LIGHT WEIGHT 40' GOOSENECK TRAILER, AND WHILE DRIVING I NOTICED THE FUEL MILEAGE DROPPED TREMENDOUSLY AND THE COOLANT TEMP STAYED AROUND 220DEG AND I NOTICED A HORRIBLE LOSS OF POWER WHICH WOULD NOT LET ME DRIVE ANY FASTER THAN AROUND 40-45MPH! I TOOK IT TO THE DEALERSHIP AND THEY PERFORMED A BOOST TEST ON THE TURBO AND SAID THAT IT'S SUPPOSED TO PRODUCE 32 POUNDS OF BOOST BUT MINE WAS ONLY PRODUCING 26 POUNDS OF BOOST, AND THEN I WAS INFORMED THEY COULD NOT JUSTIFY REPLACING THE TURBO BECAUSE IT HAS NOT THROWN A CODE ON THE INSTRUMENT PANEL, WELL IF YOU TELL ME IT'S SUPPOSED TO PRODUCE ONE NUMBER AND IT'S DOING ANOTHER THEN I BELIEVE THAT'S ENOUGH JUSTIFICATION TO REPLACE THE PART BEINGS I PAID $50,000 FOR A BRAND NEW TRUCK! THE LOSS OF POWER CAUSES TRAFFIC BACK-UPS EVEN IF I'M IN THE SLOW LANE! THE TEMP OUT OF THE EXHAUST REACHES 800DEG'S AND MELTS MY MUDFLAP AND HAS CAUSED IT TO START SMOLDERING AFTER I COME TO A COMPLETE STOP! I WAS LATER INFORMED ABOUT THE "RE-GEN" PROCESS AND WAS TOLD IT WOULD KICK IN AND OUT OF "RE-GEN" BUT I DON'T BELIEVE MINE HAS CAME OUT OF RE-GEN BEINGS I'M STILL GETTING 5MPH WITH OR WITHOUT A TRAILER! THE ENGINE LIGHT AND ABS LIGHT COMES ON NUMEROUS TIMES A DAY AN THEN GO OFF AND NOW THE ENGINE LIGHT STAYS ON ALL THE TIME! THIS IS A BRAND NEW DODGE 3500 6.7L TURBO DIESEL 4X4. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE BRAKES OVERHEATED AND ALL FOUR BRAKE CALIPERS CAUGHT ON FIRE WITHOUT WARNING. THE CONTACT ALSO MENTIONED THAT THE BRAKES WERE NEWLY INSTALLED PRIOR TO THE FAILURE. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE TECHNICIAN STATED THAT THE CALIPERS AND BRAKE LINES WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT AVAILABLE.
WHILE DRIVING WITH A 4 HORSE TRAILER ATTACHED ( 2 HORSES INSIDE) WE WIT A ROUGH SPOT IN THE HIGHWAY AND THE STEERING WHEEL AND TRUCK STARTED SHAKING VIOLENTLY. WE APPLIED THE BRAKE IMMEDIATELY AND HAD TO SLOW DOWN TO GET IT TO STOP. IT WAS EXTREMELY HARD TO CONTROL AND STOP. IT HAS HAPPENED SEVERAL TIMES AND IS VERY, VERY SCARY! WE HAVE HEARD IT IS CALLED THE DEATH WOBBLE. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT THE REAR TIRES VALVE STEM WERE LOCATED INSIDE THE WHEEL THEREFORE, THE CONTACT WAS UNABLE TO ADD AIR TO THE REAR PASSENGER AND DRIVER'S TIRES. THE DEALER ADVISED THAT THE REAR PASSENGER AND DRIVER'S SIDE TIRES NEEDED TO BE REMOVED IN ORDER TO CHECK THE TIRE PRESSURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FLAT TIRES WERE REPLACED. THE FAILURE MILEAGE WAS 9,500 AND THE CURRENT MILEAGE WAS 10,000.
MY SAFETY ISSUE IS WHEN A LANCE TRUCK CAMPER, MODEL 1172 IS ATTACHED TO TRUCK. THE CG IS 6-8 BEHIND THE REAR AXLE (EVEN THOUGH BOTH DODGE AND LANCE DATA SHEETS INDICATE IT SHOULD BE OVER OR IN FRONT OF REAR WHEEL). IN ADDITION, WHEN FRESH WATER TANK IS FULL (AND WITHOUT A NORMAL CAMPING LOAD), THE GAWR OF THE REAR AXLE IS EXCEEDED. 400 POUNDS OF WEIGHT IS TAKEN OFF THE FRONT AXLE WHEN THE CAMPER IS ATTACHED TO THE TRUCK. AN INSPECTION OF THE FRONT TIRES REVEALED SIGNIFICANT CUPPING WITH LESS THAN 5000 MILES ON THE NEW VEHICLE. THE TRUCK WITH THE CAMPER ATTACHED IS VERY UNSTABLE DRIVING DOWN THE HIGHWAY. I CONTACTED BOTH LANCE AND THE DEALER I PURCHASED THE CAMPER FROM. BOTH SAY THERE ARE NO ISSUES AND EVERYTHING IS IN SPECS. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT AFTER SHIFTING INTO DRIVE, THE VEHICLE ACCELERATED WITHOUT MANUAL FORCE. AS A RESULT, THE CONTACT CRASHED INTO THE RIGHT SIDE OF THE CONTACT'S RESIDENCE. THE CONTACT DID NOT SUSTAIN ANY INJURIES. A POLICE REPORT WAS NOT FILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS BUT THEY WERE UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 32. *TR
I BOUGHT THIS TRUCK NEW IN 2011 BUT I HAVE BEEN DEPLOYED TO AFGHANISTAN FOR THE LAST 1.5 YEARS AND THE TRUCK SITS IN THE SHOP MOST OF THE TIME. MY WIFE KEPT TELLING ME ON THE PHONE THAT WHEN SHE HAS TO DRIVE OUR TRUCK AT NIGHT IT WAS LIKE THE HEADLIGHTS WERE NOT EVEN TURNED ON AND SHE CAN NOT SEE THE ROAD AT NIGHT . I DROVE THE TRUCK ON MY R&R AND I WILL SAY THE TRUCK HAS SOME VERY VERY POOR HEADLIGHTS. IT'S LIKE A HEADLIGHT IS OUT OR SOMETHING BUT THEY BOTH WORK. THEY ARE BRIGHT BUT THE BEAM IS NOT FOCUSED OR SOMETHING, I COULD HARDLY SEE AT ALL DRIVING THE TRUCK AT NIGHT, THEY DON'T SHINE ANY DISTANCE DOWN THE ROAD. IF YOU DRIVE MORE THAN 50 MPH YOU ARE OUT DRIVING THE HEADLIGHTS CAPABILITY. I GOOGLED 2012 RAM HEADLIGHT ISSUES AND THERE IS A TON OF COMPLAINTS ABOUT HOW POOR THE HEADLIGHTS ARE ON THESE TRUCKS. *TR
I WAS BACKING OUT OF MY DRIVEWAY WITH THE WHEEL TURNED SLIGHTLY TO THE RIGHT. MY TRUCK FELT AS THOUGH IT HAD SHIFTED INTO 4WD. I STOPPED, MOVED FORWARD APPROXIMATELY FIVE FEET. STOPPED AND BACKED FIVE FEET. I THEN HEARD AN AIR LEAK. I LOOKED UNDER MY TRUCK AND FOUND THE TIE ROD HAD DISENGAGED, DROPPED INTO THE INSIDE OF THE RIM, AND PUNCTURED THE RIM. MY TRUCK WAS DISABLED AT THIS TIME AND I CALLED FOR A TOW TO THE DEALER. I RESEARCHED AND FOUND THIS TO BE AN ISSUE WITH THE 2008-11 RAM TRUCK. THERE WAS A RECALL (L16). THIS IS AN EXTREMELY DANGEROUS FAILURE FOR ANYONE MOVING FORWARD AT NORMAL SPEEDS. *TR
PULLING INTO A PARKING SPOT AND TURNED WHEEL. LEFT LOWER TIE ROD BOLT SNAPPED. *TR
2012 DODGE RAM 3500 LARAMIE. CONSUMER STATES PROBLEM WITH THE BRAKE CONTROLLER *TGW THE CONSUMER STATED A DEALER HELPED HIM INSTALL A UNIVERSAL BRAKE CONTROLLER, BUT IT DID NOT WORK CORRECTLY. THE CONSUMER STATED HE WAS ABLE TO USE IT, WITH THE HAND CONTROL, BUT NOT THE FOOT CONTROL. THE BRAKES WOULD BECOME VERY HOT FROM TRYING TO STOP THE EQUIPMENT TRAILER WITHOUT THE BRAKE CONTROLLER WORKING PROPERLY. THE CONSUMER STATED WHEN THE BRAKES OVERHEATED, IT DAMAGED OTHER COMPONENTS. ALSO, THE HEADLIGHTS WOULD GO OUT AT RANDOM TIMES WHILE DRIVING AT NIGHT. THERE WAS AN ELECTRICAL BURNING SMELL EMITTING FROM THE VEHICLE. *JB THE CONSUMER ALSO STATED THE VEHICLE NEEDED A NEW WIRING HARNESS AND NEW AXLES. UPDATED 08/14/12
THE CHROME TRIM IN THE CENTER CONSOLE OF THE 2012 DODGE RAM 3500 LARAMIE LONGHORN EDITION CATCHES THE SUNLIGHT AND CAUSES GLARE INTO THE DRIVER'S EYES. THIS NEEDS TO BE LOOKED AT. A WRECK ALMOST HAPPENED. IT IS BLINDING. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 35 MPH AND ATTEMPTING A TURN, THE BRAKES SEIZED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY STATED THAT THEY NEEDED TO REPLACE THE BRAKE CONTROL MODULE. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS CONTACTED AND PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 400,000 AND THE CURRENT MILEAGE WAS 600,000.
CREW CAB TRUCK. EXTERIOR AMBIENT TEMPERATURE IS -22*F. INTERIOR TEMPERATURE APPROXIMATELY +20*F AND RISING; DEFROST SETTING, FAN SPEED IS SET TO HIGH, HIGH HEAT TO DEFROST WINDSHIELD AND WARM UP TRUCK. IDLE TIME OF 10 MINUTES OR LESS. TRUCK COOLANT TEMPERATURE APPROXIMATELY 135*F AND CLIMBING. ALL SNOW AND OTHER MATERIALS CLEARED FROM EXTERIOR OF TRUCK. LITTLE TO NO MOISTURE ON INTERIOR OF VEHICLE. WHILE DRIVING AT SPEEDS GREATER THAN 15MPH WHILE FIRST STARTING OUT (WITHIN 20 MINUTES OF STARTING VEHICLE) AND CHANGING ELEVATIONS GREATER THAN 15 FEET (ROLLING HILLS); EXPECT TO SEE A SUDDEN BUILD UP OF FROST ON THE INTERIOR OF THE WINDSHIELD CAUSING COMPLETE LOSS OF VISIBILITY. I HAVE HAD TO CARRY A SCRAPER AND BE ACTIVELY SCRAPING THE WINDSHIELD TO BE ABLE TO SEE ENOUGH TO GET TO THE SIDE OF THE ROAD AND WAIT FOR THE WINDSHIELD TO CLEAR ITSELF. HAVE ALMOST PUT VEHICLE INTO DITCH ONCE DUE TO BRUSHING SNOW BANK WITH TIRES AFTER FIRST OCCURRENCE. ISSUE ALSO OCCURS IF WINDOWS ARE ROLLED DOWN TO HELP DISPLACE ANY POSSIBLE MOISTURE. ISSUE HAS OCCURRED ON SEVERAL OCCASIONS AND IT HAS BEEN REPORTED TO THE LOCAL DEALER AND DODGE RAM CORPORATION. HAVE TALKED WITH SEVERAL OTHER DODGE RAM OWNERS AND ALL ARE REPORTING SIMILAR SITUATIONS. DEALER HAS BEEN NOTIFIED OF THIS ISSUE ON MULTIPLE OCCASIONS BY MULTIPLE PEOPLE AND THEY ARE STUMPED AS TO HOW TO REPAIR / RESOLVE THIS ISSUE. CLAIM IT TO BE ENVIRONMENTAL AND OUT OF THEIR CONTROL. PERSONALLY BELIEVE DEFROST SYSTEM IS NOT OF PROPER SIZE / C
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →