TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) EXCEEDED A REASONABLE AMOUNT OF TIME FOR REPAIR. BOTH THE DEALER AND MANUFACTURER STATED A REMEDY HAD NOT YET BEEN DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
2012 Dodge Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTICE OF NHTSA CAMPAIGN NUMBER: 14V635000 (FUEL SYSTEM); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.
TL* THE CONTACT OWNS A 2012 DOGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE DEALER WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO REPAIR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND WAS UNABLE TO DETERMINE WHEN THE PART WOULD BECOME AVAILABLE TO SCHEDULE THE RECALL REPAIR. THE CONTACT STATED THE VEHICLE WAS DRIVING EXTREMELY ROUGH WHILE WAITING FOR THE PART TO REPAIR THE VEHICLE. THE APPROXIMATE FAILURE MILEAGE WAS NOT AVAILABLE. THE CONSUMER STATED THE RECALL HAS NOT BEEN RECTIFIED. UPDATED 12/22/15. *JB
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT DID NOT EXPERIENCE A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE CONTACT STATED THAT THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND THEY HAD ALSO INFORMED THE CONTACT THAT THEY WERE UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 65 MPH, THE PASSENGER SIDE HEADLIGHT FAILED. THE FAILURE RECURRED NUMEROUS TIMES. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE WIRE HARNESS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED THREE TIMES, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 100,000. THE VIN WAS UNAVAILABLE.
RECALLS: P65 DIESEL FUEL HEATER, POTENTIAL FUEL LEAK AND FIRE. RAM DOES NOT HAVE PARTS TO FIX, REFUSES LOANER VEHICLE UNTIL PARTS ARE AVALIABLE. VEHICLE NOT SAFE TO DRIVE N49 LEFT TIE ROD, REQUESTED APPOINTMENT TO HAVE REPAIRED APPOINTMENT NEVER MADE BY DEALER. EMMISSION CONTROL PROBLEMS RELATED TO O2 SENSORS AND WIRING, PAID $387 TO HAVE REPAIRS MADE, NOT REPAIRED AND NOT UNDER WARRANTY ACCORDING TO RAM. ENGINE STOPS RUNNING REQUIRES CODE CLEARING THRU OBD2 SYSTEM TO GET RUNNING OUT OF "LIMP" MODE. DEALERS AWARE OF ISSUES, MULTIPLE TSB, BUT NO FIX WORKS.
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL) HOWEVER, THE VEHICLE WAS UNABLE TO BE SERVICED UNDER THE RECALL BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 4/15/15*CN
I WAS TOWING A 5TH WHEEL AND THE CHECK ENG. LIGHT COME ON AND THE TRUCK STALLED WHENT FROM 60MPH. TO 30 MPH. I STOPED FOR THE NIGHT IN THE MORNING I GOT IT TO HOLIDAY DODGE IN AUSTIN MN. AND WAS TOLD THE A CODE OF P0087 WAS ON AND IT WAS A LOW FUEL RAIL PERSSURE. BUT THE PART NEED WAS ON BACK ORDER AND NO DODGE SHOPE HAD ONE IT WOULD TAKE 4 TO 6 WEEKS TO GET ONE. AFTER THIS REPAIR WAS DONE IT HAS BEEN INTO DODGE 8 TIME FOR THE SAME THING AND HAS COST ME A LOT. BUT I STELL DON'T HAVE A SEFE TRUCK. ITS NOT SAFE DO TO THE TRUCK RUNING AT 60MPH THEN DROPING TO 30MPH OR NOT RUNING AT ALL. TOWING A TRAILER AND THE ENG. STOPS ON THE INTERSTATE TRYING TO GET THE TRUCK AND TRAILER OFF THE HIGHWAY WITH NO POWER IS NOT SAFE.
IN DECEMBER, I RECEIVED THE P65 FUEL HEATER ELECTRICAL CONNECTOR RECALL WHICH WARNS OF A FUEL LEAK AND RISK OF FIRE. IT IS NOW FEBRUARY AND PARTS ARE STILL NOT AVAILABLE TO FIX THIS AND AVOID THE FIRE RISK. IF CHRYSLER CAN COME UP WITH THE PARTS TO SUPPLY THEIR PRODUCTION LINES, WHY CAN'T CHRYSLER COME UP WITH THE PARTS FOR THE RECALL? BASED ON THIS RECALL AND OTHER CHRYSLER RECALLS, THE DELAYS PROCURING RECALL PARTS WHILE SUPPLYING PRODUCTION LINE PARTS APPEARS TO BE A DELIBERATE STRATEGY BY CHRYSLER TO DELAY OR AVOID THE EXPENSE OF IMPLEMENTING RECALLS. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION FOR NHTSA CAMPAIGN NUMBERS: 13V529000 (STEERING) AND 14V635000 (AIR BAGS) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO REPAIR THE VEHICLE. THE DEALER WAS UNABLE TO INFORM WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART FOR THE REPAIR WAS NOT AVAILABLE FOR THREE MONTHS. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
DRIVING AT SPEED HIT BUMP OR KEY BRUSHED LEG(USUALLY WHEN GOING FROM ACCELERATOR TO BRAKE BUT NOT ALWAYS) & IGNITION TURNED OFF, HAD TO PUT IN NEUTRAL & RE START. THIS HAS HAPPENED ABOUT 10-15 TIMES AT SLOW SPEEDS AND AT HIGHWAY SPEEDS. THE DEALER COULD NOT DUPLICATE WHEN THE TRUCK WAS IN FOR SERVICE. ONLY HAVE MY HOUSE KEY & TRUCK KEYS ON KEY RING. THE LATEST INCIDENT HAPPENED LAST NIGHT DRIVING AT ABOUT 25 MPH ON A UNLIT, CURVEY, BUMPY ROAD IGNITION SHUT OFF LOST ALL POWER INCLUDING LIGHTS & I KNOW THAT THE KEY DID NOT HIT MY LEG BECAUSE THE KEYS WERE FLIPPED ON TOP OF THE IGNITION KEY(GENERALLY DO THIS ALL THE TIME). ORIGINALLY THIS HAPPENED AT RANDOM BUT IS NOW OCCURRING MORE FREQUENTLY. *JS
TL*THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN: 14V635000 (FUEL SYSTEM: DIESEL AND ENGINE: ENGINE COOLING DIESEL. HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 03/30/15*LJ
RECALL 13V529000 STILL NOT PERFORMED. HAVE BEEN ON WAITING LIST FOR ALMOST A YEAR. NO PARTS AVAILABLE???? *TR
DRIVING ON SNOW COVERED ROAD I STARTED HEARING A BANGING NOISE. JACKED UP TRUCK THIS MORNING AND DISCOVERED A LOT OF UP AND DOWN MOVEMENT IN BALL JOINTS. THIS TRUCK HASN'T EVEN BEEN OFF ROAD, DODGE HAS HAD THIS ISSUE FOR YEARS, IT'S TIME TO GET THESE ISSUES RESOLVED. I AM A FLEET MANAGER, WE HAVE DODGE, FORD AND GM, DODGE IS THE ONLY TRUCK WITH FRONT END PROBLEMS. PLEASE HELP US GET THIS ISSUE TAKEN CARE OF. MY TRUCK HAS JUST OVER 38,000 MILES, AND HAS NEVER BEEN ABUSED, EVEN IF IT WAS, BALL JOINTS SHOULD NEVER GO OUT AT THIS MILEAGE. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 14V635000 (ENGINE AND ENGINE COOLING , FUEL SYSTEM, DIESEL). THE CONTACT STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE VIN WAS NOT AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 01/23/15*LJ UPDATED 6/8/2015 *JS
THIS RECALL HAS BEEN OUR FOR OVER 6 MONTHS FOR THE LEFT TIE ROD. THERE HAVE BEEN REPORTED FAILURE OF THIS UNIT LEADING TO LOSS OF STEERING CONTROL. I TRIED TO SCHEDULE A RECALL APPOINTMENT WITH MY DEALER, TOWBIN DODGE TO HAVE THE PARTS REPLACED UNDER THIS RECALL. I WAS TOLD THAT I WAS NUMBER 42 ON THE LIST 6 MONTHS AGO!! I AM NOW NUMBER 24. THE PACE OF REPLACEMENT IS CRIMINAL. THERE IS NO REASON THIS CAN'T BE DONE FASTER SPECIFICALLY WITH SUCH A CRITICAL STEERING COMPONENT... *TR
MY DRIVER WAS TRAVELING AT 80 MPH IN CRUISE CONTROL WHEN HE STARTED TO NOTICE A VIBRATION FROM THE TRUCK THAT WAS SHAKING THE MIRRORS. HE TOOK THE VEHICLE OUT OF CRUISE CONTROL AND STARTED TO DECELERATE. AT APPROXIMATELY 70 MPH A LARGE BANG WAS HEARD FROM BENEATH THE VEHICLE AND THE FRONT END OF THE TRUCK WAS LIFTED OFF OF THE PAVEMENT. THIS CAUSED THE VEHICLE TO BE TURNED SLIGHTLY SIDEWAYS WHEN IT CAME BACK DOWN INTO CONTACT WITH THE PAVEMENT WHILE TRAVELING AT 70 MPH! THANKFULLY MY DRIVER WAS ABLE TO CORRECT THE VEHICLE STRAIGHT BUT WHEN HE PUSHED ON THE BRAKE PEDAL IT WENT ALL THE WAY TO THE FLOOR. HE WAS ABLE TO COAST THE VEHICLE TO THE SIDE OF THE ROAD AND EVENTUALLY BRING IT TO A STOP. PARTS FROM THE TRUCK HAD BEEN STREWN DOWN THE INTERSTATE OVER APPROXIMATELY 200 YDS. THERE WAS A VEHICLE TRAVELING BEHIND MY DRIVER AT THE TIME OF THE INCIDENT BUT LUCKILY THEY WERE FAR ENOUGH BEHIND THAT THEY WERE ABLE TO TAKE EVASIVE ACTIONS TO AVOID ANY FLYING DEBRIS. THANKFULLY THERE WERE NO INJURIES OR AFTER INCIDENT ACCIDENTS THAT OCCURRED THOUGH I WOULD ATTRIBUTE THIS TO THE ALERT AND RESPONSIVE DRIVING OF BOTH MY DRIVER AND THE DRIVER OF THE VEHICLE BEHIND HIM. HAD THERE BEEN A VEHICLE DIRECTLY BEHIND OR TO THE SIDE OF HIM THERE COULD HAVE BEEN A MAJOR ACCIDENT POSSIBLY RESULTING IN INJURIES OR DEATH. THIS VEHICLE WAS TOWED TO A DODGE RAM DEALER WHERE WE WERE INFORMED THAT THE FRONT DRIVE SHAFT WAS THE PART THAT FAILED. WE WERE INFORMED BY DEALER PERSONNEL THAT THIS DRIVE SHAFT HA
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WHEN I ASKED DEALER ABOUT THIS RECALL, THE DEALER (SERVICE) CLAIMED THEY COULD NOT GET THE PART FROM MANUFACTURER. CAN YOU SEND THE PART TO ME AND I CAN TAKE IT OVER TO HAVE FIXED. I LIVE AND DRIVE IN ALASKA AND IF THIS IS AN ISSUE THEN I AM KIND OF SCARED. RECALL ID (?) N49/NHTSA 12V-529 SPECIFIC: CG203138 N49 *TR
2012 DODGE RAM. CONSUMER WRITES CONCERNING NOT BEING ABLE TO GET RECALL REPAIRS. *TGW RECALL # 13V529000. *JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING), BUT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE NOT AVAILABLE FOR SEVERAL MONTHS. THE DEALER WAS UNABLE TO PROVIDE A SPECIFIC DATE FOR WHEN THE PARTS WOULD BECOME AVAILABLE. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
MY VEHICLE IS SUBJECT TO RECALL N49/NHTSA 13V-529 RE: LEFT TIE ROD. I RECEIVED NOTICE OF RECALL QUITE SOME TIME AGO. I CALLED MY LOCAL DEALER, LITHIA DODGE OF MISSOULA, MT AND GOT ON "THE LIST" OF PERSONS WHO ARE SUBJECT TO THE SAME RECALL BUT WE ARE ALL WAITING FOR PARTS. I THINK I GOT ON THE LIST IN DECEMBER. I HAVE FOLLOWED UP ONCE OR TWICE WITH THE DEALER AND THEY TELL ME THEY ARE STILL WAITING ON PARTS FROM DODGE TO SATISFY THIS RECALL. PLEASE LOOK INTO THIS AND TELL ME WHAT MY RIGHTS ARE. THANK YOU. *TR
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO TIE ROD ASSEMBLY RECALL ISSUES. *SMD THE CONSUMER ALSO EXPERIENCED LOSS OF POWER. THE CONSUMER STATED THERE WERE TIMES, WHERE HE COULDN'T OBTAIN A SPEED GREATER THAN 40 MPH. ALSO, HE WAS EXPERIENCING POOR FUEL ECONOMY. *JB
VEHICLE INSPECTED IN JUNE '14 BY CLOSEST DEALERSHIP, 90 MILES ONE WAY, AS RECALL NOTICE REQUIRES SERVICE REP REPORTED REPLACEMENT REQUIREMENT AND WILL INFORM ME WHEN PARTS ARRIVE. NO REPLY, CALLED SERVICE CENTER SEPT 8 TO BE TOLD THEY STILL DO NOT HAVE PARTS FROM CHRYSLER. I CALLED CHRYSLER GROUP RECALL ASSISTANCE CENTER AT 1-800-853-1403, TALKED TO "DENNIS" WHO STATED PARTS ARE NOT READLY AVAILABLE AND SOMEWHAT BLAMED THE DEALERSHIP AND DIDN'T KNOW WHEN PARTS WOULD BE SENT. I TRAVEL BAJA MEXICO AND EXPECTED THIS TO BE REPAIRED PRIOR TO OCT 15 IS THERE TRULY A PROBLEM OR NOT? *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
I PURCHASED MY VEHICLE NEW AND WAS NOT NOTIFIED ABOUT A RECALL FOR THE TIE ROD ENDS. AFTER LEARNING OF THE RECALL I CONTACTED MY LOCAL DEALER ONLY TO DISCOVER THEY HAVE NO PARTS TO MAKE THE REPAIRS AND I AM APPROXIMATELY NUMBER 800 ON THE WAITING LIST. THIS RECALL IS A SAFETY ISSUE AND I FEEL THE MANUFACTURER SHOULD BE FORCED TO QUIT DRAGGING THEIR FEET AND GET THE NECESSARY PARTS TO THE LOCAL DEALERS FOR INSTALLATION. IT DOESN'T TAKE THIS LONG FOR THEM TO BUILD THOUSANDS OF COMPLETE VEHICLES. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT WAS ADDED TO A WAITING LIST. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 10/09/2014*LJ UPDATED 3/25/2015 *JS
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT STATED THAT WHILE DRIVING 60 MPH TOWING A TRAILER, THE HUB CAPS FLEW OFF. THE PROBLEM RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN REPLACED THE HUBCAP BUT WAS UNABLE TO DETERMINE WHAT CAUSED THE FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 10,000.
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V154000 (SERVICE BRAKES, HYDRAULIC); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
RECEIVED RECALL NOTICE ON TIE ROD ENDS COULD FAIL TOOK VEHICLE IN TO STEVE LANDERS DODGE IN LITTLE ROCK AR AND WAS TOLD PARTS ARE ON REORDER FROM FACTORY AND THEY ONLY RECEIVE PARTS TO FIX 4 TRUCKS A MONTH THAT THEY WOULD CALL ME WHEN MY TIME COMES UP ON WAITING LIST NEVER GOT THE CALL CARRIED TRUCK IN TODAY 8/25/2014 THEY SAID THEY REPLACED PARTS BUT CANNOT ALIGN FRONT END DUE TO BALL JOINTS ARE BAD TRUCK NOW HAS 42950 MILES TRUCK IS DANGEROUS TO DRIVE NOW IT PULLS TO THE RIGHT REAL BAD AND TRUCK IS ALL OVER THE ROAD THEY WILL NOT COVER UNDER WARRANTY OR RECALL BECAUSE MILEAGE IS PAST WARRANTY THIS IS DANGEROUS MAY CAUSE ACCIDENT PRIOR TO HAVING THIS DONE WHEN RECALL WAS GIVEN IT ONLY HAD 30000 MILES BUT DUE TO DELAYS IN GETTING PARTS IT IS PAST WARRANTY THIS APPEARS TO BE A COMMON PROBLEM WITH DODGE AND VERY DANGEROUS SOME ONE IS GOING TO GET HURT IF THIS PROBLEM IS NOT CORRECTED ON THESE VEHICLES . *TR
WHILE DRIVING ON THE FREEWAY AT 50MPH WENT TO ACCELERATE TO PASS A TRUCK AND NOTHING HAPPENED. DEAD PEDAL, A BIG TRUCK WAS COMING UP BEHIND ME AND HE HAD TO HIT THE BRAKES AS I WAS NOW IN THE LEFT LANE. HE WENT TO THE RIGHT TO AVOID ME. THIS HAS HAPPENED COUNTLESS TIMES. DEALER CANNOT FIGURE OUT THE PROBLEM, AS NO CODES ARE SET. THEY HAVE REPLACED THE APPS, WHICH IS THE GAS PEDAL, THE BRAKE LIGHT SWITCH, THE ECM, THE EGR. NONE OF THESE MADE A DIFFERENCE. BEEN BACK AT LEAST TEN TIMES FOR THEM TO PUT TRUCK ON THERE COMPUTER, AND NO CODES. THEY SAY, CAN'T FIX WHAT THEY DON'T SEE. DEALER LEFT THE WORK ORDER OPEN FOR A LONG TIME SO NO EVIDENCE OF ALL THE COME BACKS WERE RECORDED. DEALER IS 40 MILES AWAY. TWICE IN ONE MINUTE, ONE TIME ONLY TRUCK WOULD NOT MOVE FROM A STOPLIGHT. THIS ONLY HAPPENED ONE TIME. I CAN MAKE THE TRUCK DO ITS DEAD PEDAL THING, BUT ITS OUT OF WARRANTY. IT HAS SOMETHING TO DO WITH THE EXHAUST BRAKE. IT SOUNDS LIKE THE BRAKE IS ON, PUMPING THE PEDAL DOES NO GOOD, JUST PUT IT TO THE FLOOR WAIT 3 OR MORE SECONDS AND WILL DOWNSHIFT AND OFF WE GO. LIKE I SAID, WHEN GOING TO PASS, MOVING INTO THE LEFT LANE ON A HILL AND NOTHING HAPPENS, JUST A LITTLE SCARY. I THINK IT IS A SAFETY ISSUE, IT COULD CREATE AN ACCIDENT. REAR ENDED.. *TR
TRAVELING CLOSE TO MAX LEGAL HIGHWAY SPEED FOR THE INTERSTATE HIGHWAY I WAS TRAVELING ON. FELT AND SOUNDED LIKE TWO FRONT TIRES BLEW AND WAS TRAVELING ON THE RIMS (SPARKS AND SOUNDS AND RESPONSIVENESS ON VEHICLE). PULLED OVER TO THE SHOULDER AND DISCOVERED THAT THE FRONT DRIVELINE GOING INTO THE FRONT DIFFERENTIAL HAD SEPARATED. IT WAS STILL ATTACHED TO THE TRANSFER CASE IN THE REAR. THE UNIVERSAL JOINT AND APPROXIMATELY ONE FOOT OF DRIVE SHAFT WAS CHERRY RED. BEARING RACE WAS FOUND ON SIDE OF ROAD AND HAD STARTED A SMALL FIRE (WAS PUT OUT BY DRIVER). APPARENT DAMAGE TO THE VEHICLE WAS A GOUGE OUT OF TRANSMISSION HOUSING (LESS THAN AN INCH AT A JOIN BOLT), SLIGHT DENT IN TRANSMISSION PAN, TORN (~2") TEAR IN DIFFERENTIAL WHERE DRIVE SHAFT ENTERS FRONT DIFFERENTIAL. DRIVE SHAFT AND WHAT IS LEFT OF FRONT BEARING ARE FREE TO TURN BY HAND. DIFFERENTIAL FLUID (ASSUMED) WAS COVERING MOST SURFACES ON UNDERCARRIAGE OF VEHICLE. UP TO ACCIDENT ALL APPEARED NORMAL EXCEPT FOR A SLIGHT INTERMITTENT INCREASE IN ENGINE RPM (200-300 RPM) ABOUT 5 MILES PRIOR, ONCE WHILE CLIMBING A HILL EASTBOUND OUT OF SPOKANE ON INTERSTATE, AND JUST BEFORE FAILURE OF VEHICLE. VEHICLE AND BOTH RECOVERED PARTS AT DODGE DEALERSHIP IN KENNEWICK WA. INCIDENT REPORTED TO DODGE. DAMAGE TO HIGHWAY OBSERVED TO BE A GOUGE (2-3' LONG APPROX 2" MAX DEEP) OUT OF PAVED SHOULDER OF INTERSTATE. TRAFFIC TO HEAVY TO SAFELY CHECK ROADWAY, BUT NO APPARENT DAMAGE OBSERVABLE BY DRIVER FROM SHOULDER OF ROAD. *TR
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. WHILE DRIVING 10 MPH, THE CONTACT COULD NO LONGER STEER THE VEHICLE. THE VEHICLE WAS TOWED TO A DEALER WHERE THE DRAG LINK BUSHING WAS REPLACED. THE FAILURE RECURRED AND THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS REPAIRED AND THE FAILURE WAS REMEDIED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. THE CONSUMER STATED THE COMPANY IS IN POSSESSION OF FOUR DODGE 3500 TRUCKS. EACH TRUCK, WAS RECALLED UNDER THE STEERING RECALL, WHERE THE LEFT OUTER TIE ROD WAS REPLACED. IN ADDITION TO THE RECALL, THERE WERE FAILURES TO OTHER PARTS OF THE STEERING. ONE OF THE TRUCKS HAD TO BE TOWED ON AUGUST 25, 2014, BECAUSE THE BOLT SHEARED OFF THE PITMAN ARM END OF THE DRAG LINK. A PREVIOUS FAILURE OCCURRED ON AUGUST 9, 2014. UPDATED 09/25/14
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO THE LEFT TIE ROD BALL STUD RECALL NOTICE. *SMD THE CONSUMER STATED THE RIGHT FRONT OUTER TIRE, WAS WEARING PREMATURELY. *JB
I WAS DRIVING DOWN THE HIGHWAY 97 CLOSE TO PRINCE GEORGE, CANADA,I HEARD A LOUD SCRATCHING SOUND WHICH I THOUGHT TO BE WORN OUT BRAKE PADS. IT WAS SUNDAY EVENING AND ALL DEALERS WHERE CLOSED. WHEN I CALLED THE DODGE DEALERSHIP NEXT MORNING(I SPENT THE NIGHT IN TOWN) THEY COULD NOT ASSIST ME BECAUSE THEY WERE BOOKED. SO I WENT TO A GARAGE WHO COULD TAKE ME IN. I WAS TOLD THE BRAKE PADS WHERE NOT TO BAD BUT THE DRIVE SHAFT WAS RIPPED OUT OF THE CASING AT THE CENTRE OF THE VEHICLE AND THE VEHICLE WAS NOT DRIVABLE. I CALLED THE CHRYSLER CUSTOMER SERVICE AND THEY SAID I HAD TO WAIT TILL THEY COULD LOOK AT IT NEXT DAY(DAY 2). AND EVEN IF IT WOULD TAKE ANOTHER DAY. I THEN TOLD THE LOCAL REPAIR SHOP TO FIX IT UP SINCE I HAD TO LITTLE KIDS ALREADY WAITING TO GET HOME. CHRYSLER SAID THEY WOULD NOT REIMBURSE ME THAT I FOLLOW THEIR GUIDELINES OR THEY WOULD NOT GIVE BACK ANY MONEY. THERE I AM WITH A $85000 VEHICLE AND AN EXTENDED WARRANTY FOR $4000 AND THEY WOULD REFUSE TO HELP ME RATHER LET ME AND MY FAMILY WAIT FOR TWO DAYS. ANOTHER ISSUE IS A RECALL THAT WAS SUPPOSED TO BE FIXED AT THE FRONT END BUT THEY HAVE ACCORDING TO MY CHRYSLER DEALER BEEN ABLE TO GET THE PARTS IN. BY NOW BOTH FRONT BALL JOINTS ARE LOOSE AND THE FRONT END IS SHAKEN EVEN HERE THEY HAD NO ANSWER FOR THE 14 MONTH DELAY. *TR
I WAS NOTIFIED BY LETTER CONCERNING RECALL N49 / NHTSA 13V-529 IN DECEMBER 2013 TO SETUP AN APPOINTMENT WITH THE LOCAL DEALER AFTER JANUARY 6, 2014. AT FIRST, I WAS TOLD "NO PARTS, TRY AGAIN IN 2 WEEKS", THEN "NO PARTS, COME BACK AT END OF FEBRUARY", THEN "NO PARTS, WE'VE PUT YOU ON THE LIST, YOU'LL GET CALLED WHEN WE KNOW MORE". AFTER WAITING 3 MONTHS OF NOT HEARING ANYTHING, I STOPPED BY THE LOCAL DEALERSHIP AGAIN JUST TO GET "WE LOST THE LIST, BUT HAVE A PALLET OF PARTS; HOWEVER THEY ARE CONFIRMED FOR THE LOCAL MILITARY VEHICLE FLEET THAT WAS BROUGHT IN LAST WEEK. WE'LL CALL YOU IF AND WHEN WE GET SOMETHING, BUT IT COULD BE ANOTHER YEAR." I HAVE PUT 14000 MILES ON THE TRUCK IN ALL SORTS OF SITUATIONS THAT COULD RESULT IN A FAILURE AND DRIVE AT LEAST 100 MILES A DAY. THE CUSTOMER SERVICE AFFILIATED WITH THIS RECALL IS ABYSMAL AT BEST. THE RECALL ASSISTANCE CENTER HAS BEEN OF NO ASSISTANCE IN GETTING THE REPAIRS HANDLED. *TR
TL * THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING); HOWEVER, THE PART NEEDED FOR THE REPAIR WAS UNAVAILABLE. DUE TO THE HIGH DEMAND AND MAGNITUDE OF THE RECALL, THE DEALER STATED THAT THEY COULD NOT SUPPLY THE PART IN A TIMELY MANNER. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
WE HAVE TRIED TO HAVE RECALL COMPLETED FOR 6 MONTHS WITH NO SUCCESS. THIS IS A COMPANY WORK TRUCK THAT IS DRIVEN HARD EVERYDAY AND ON THE ROAD 6 HOURS A DAY. WE HAVE 2 MORE UNITS IN OUR FLEET AND HAVE NOT HAD ANY SUCCESS GETTING RECALLS CCOMPLETED ON ANY OF THE VEHICLES. *TR
RECEIVED SAFETY RECALL FROM DODGE ABOUT STEERING. THE RECALL STATES THAT THE DEALER "WILL REPAIR" THE VEHICLE. TO DO THIS THE DEALER "WILL REPLACE STEERING COMPONENTS". LEE DODGE IN WESTBROOK MAINE, WANTS ME TO BRING THE TRUCK TO THEM SO THE SERVICE WRITER CAN LOOK UNDER THE TRUCK TO "DETERMINE" IF IT NEEDS REPAIR!! THE RECALL NOTICE HAS ALREADY TOLD ME THAT THE TRUCK DOES INDEED NEED REPLACEMENT PARTS. ARE WE TO DRIVE THE TRUCK UNTIL AN ACCIDENT HAPPENS? *TR
2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO RECALL AND DEALERSHIP PROBLEMS. *SMD THE DEALER INFORMED THE CONSUMER, THE RECALL KIT TO PERFORM THE RECALL HAD BEEN RECALLED. THE CONSUMER NEVER HEARD BACK FROM THE DEALER. *JB
TL* THE CONTACT OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED THE RECALL NOTIFICATION RELATED TO NHTSA CAMPAIGN ID NUMBER 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
TL* THE CONTACTS OWNS A 2012 DODGE RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 13V529000 (STEERING). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER INFORMED THE CONTACT THAT THE PART WAS UNAVAILABLE AND NEEDED TO BE ORDERED. THE CONTACT MENTIONED THAT TWO NOTIFICATIONS WERE RECEIVED ABOUT THE RECALL. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT DID NOT EXPERIENCE A FAILURE.
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2012 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →