Page 2 of 8 · complaints 51–100 of 366

2012 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2012 record →

Electrical SystemFire
Filed Oct 26, 2018164,928 milesVT

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE THE VEHICLE WAS PARKED AND UNOCCUPIED WITH THE ENGINE OFF, THE TOTALLY INTEGRATED POWER MODULE CAUGHT FIRE. THE CONTACT STATED THAT THEY KEY WAS NOT IN THE IGNITION AT THE TIME OF THE FAILURE. THE CONTACT NOTICED THAT THE HEADLIGHTS WERE FLASHING, THE HORN WAS BEEPING, AND SMOKE APPEARED UNDER THE HOOD. THE CONTACT WAS ABLE TO UNLOCK THE VEHICLE DOORS MANUALLY, OPEN THE HOOD, AND PUT THE FIRE OUT WITH A FIRE EXTINGUISHER. A POLICE AND A FIRE REPORT WERE NOT FILED. THE VEHICLE WAS TOWED TO A COLLISION CENTER. THE COLLISION CENTER INSPECTED THE VEHICLE AND FOUND THAT THE TOTALLY INTEGRATED POWER MODULE WAS BURNT. THE COLLISION CENTER REPLACED THE TOTALLY INTEGRATED POWER MODULE AND THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 164,928. *DT*JB

Electrical System
Filed Oct 26, 201887,400 milesWA

RECENTLY, ON OCTOBER 9TH, 2018, I WAS TRAVELLING ON HIGHWAY 20 IN WASHINGTON STATE ACROSS THE NORTH CASCADES HIGHWAY. WHILE PULLING MY 27' TRAILER, MY TRUCK COMPLETELY SHUT DOWN ON TWO DIFFERENT OCCASIONS. I WAS DRIVING AT 55 MPH ON BOTH OCCASIONS. I REACHED DOWN TO TURN THE KEY AND EVERYTHING CAME BACK ON WHILE I WAS STILL IN MOTION. DURING MY TRIP, I REFUSED TO DRIVE MY TRUCK BECAUSE OF WHAT WAS HAPPENING WITH THE WIN MODULE. ON OCTOBER 23RD, WHILE RETURNING FROM THE TRIP, THE IGNITION DID NOT "ACT UP" ON ME. ON OCTOBER 25TH, I WAS DRIVING THE TRUCK TO MY LOCAL MECHANIC AND I WAS ACCELERATING OUT OF A ROUND-A-BOUT AND THE TRUCK COMPLETELY SHUT DOWN AGAIN. KNOWING THAT THE IGNITION SEEMED SENSITIVE, I REACHED DOWN AND WIGGLED THE FOB AND EVERYTHING CAME BACK ON. I HAD REACHED 35 MPH WHEN THIS HAPPENED. I MADE IT TO THE SHOP AND HAD THE WIN MODULE REPLACED AT A COST OF ABOUT $800, WHICH INCLUDED SOME SOFTWARE UPDATES AND AN ADDITIONAL FOB. IN TALKING WITH THE MECHANICS, JEFF AND GREG, THEY COULDN'T BELIEVE THERE WASN'T A RECALL ON THIS WIN MODULE AS THERE WERE ON OTHERS. HAVING YOUR IGNITION SHUT DOWN WHILE TRAVELLING DOWN A STEEP GRADE WHILE PULLING A TRAILER IS OF GREAT CONCERN TO ME AND MOST LIKELY OTHER PEOPLE AS WELL. I CERTAINLY HOPE THAT THIS WIN MODULE IS RECALLED AND TAKEN CARE OF BEFORE SOMEONE GETS HURT. I'VE ATTACHED A PICTURE OF THE WIN MODULE THAT WAS FAILING. (XXXXXX) PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSU

Electrical System
Filed Oct 26, 201811,694 milesMN

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT STATED THAT THERE WAS A SUDDEN LOSS OF POWER WHILE DRIVING VARIOUS SPEEDS AND HAULING A TRAILER. THE CONTACT ALSO STATED THAT THE VEHICLE STALLED WITHOUT WARNING. THE DEALER (VALUE FORD & CHRYSLER, 205 STATE HWY 9, MORRIS, MN 56267, (800) 568-5431) STATED THAT THERE WERE NO RECALLS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND ALSO INDICATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE. *TT VIN IS NOT VALID UPDATED 12/12/18*JB*JB

Electrical System
Filed May 26, 2018196,000 milesTX

PICKUP ELECTRICAL SYSTEM WILL SHUT OFF WHILE DRIVING. REQUIRES TURNING THE IGNITION TO RESTART. DOES WHEN DRIVING ON SMOOTH OR BUMPY ROADS.

Unknown or Other
Filed Apr 23, 2018158,000 milesTX

AFTER STOPPING AT STOP SIGN, VEHICLE TURNED OFF AFTER HITTING BUMP AT 10MPH IN INTERSECTION. KEY CAME LOOSE IN IGNITION. VEHICLE LOST POWER BREAKS AND POWER STEERING. VEHICLE WAS DIFFICULT TO RESTART. THERE ARE NO, NOR HAS THERE BEEN ANY KEYS OR WEIGHT ADDED TO KEY SINCE PURCHASE IN EARLY 2016.

Electrical System
Filed Apr 17, 2018142,000 milesTX

THE ELECTRONIC THROTTLE CONTROL LIGHT WILL ILLUMINATE AND TRUCK WILL LOOSE POWER. THIS USUALLY HAPPENS WHEN I TAKE OFF FROM A RED LIGHT (AROUND 10-15 MILES PER HOUR). IT HAS OCCURRED AS MUCH AS 3 TIMES IN A 20 MILE COMMUTE. BUT USUALLY AT LEAST ONCE. THE TRUCK WILL ALMOST ROLL TO A STOP AND THEN "SNAP OUT OF IT." SOMETIMES IT LAST FOR AS LITTLE AS 3 SECONDS, SOMETIMES AS MUCH AS 10 SECONDS. THIS STARTED A FEW WEEKS AGO, AND CONTINUES TO BE A PROBLEM. IT IS DANGEROUS AND I HAVE RESEARCHED THIS IS A COMMON PROBLEM WITH RAM TRUCKS.

Unknown or OtherFire
Filed Apr 10, 201860,000 milesWI

TRUCK STARTED ON FIRE IN THE MIDDLE OF THE NIGHT AND BURNT DOWN. REAR TAIL LIGHTS WERE FLICKERING ON AND OFF PRIOR TO FIRE STARTING - WE HAVE VIDEO. NOTE: VEHICLE HAD NOT BEEN MOVED OR STARTED IN SEVERAL WEEKS LEADING UP TO THIS EVENT. *DT *DT*JB

Unknown or Other
Filed Mar 29, 2018TX

2012 DODGE RAM 3500. CONSUMER WRITES IN REGARDS TO PROBLEMS WITH CRANKCASE AND TRANSMISSION FAILURE. *LD *TR

Power Train
Filed Mar 9, 2018140,000 milesTX

REAR DIFFERENTIAL SEIZED A SECOND TIME, 9000 MILES AFTER IT WAS REPAIRED. A PINION BO

Engine
Filed Feb 28, 2018MA

TL* THE CONTACT OWNS A 2012 RAM 3500. THE VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 17V821000 (POWER TRAIN); HOWEVER, THE PARTS WERE NOT AVAILABLE. THE CONTACT HAD NOT RECEIVED A RECALL NOTICE. THE CONTACT STATED THAT THERE HAD BEEN ENGINE AND TRANSMISSION FAILURES WITH NO SOLUTION FROM CENTRAL JEEP CHRYSLER DODGE RAM OF RAYNHAM (191 US-44, RAYNHAM, MA 02767, (508) 823-0101) AFTER SEVERAL REPAIRS. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL) AND 13V344000 (POWER TRAIN). THE MANUFACTURER ISSUED 13 TSBS FOR THE ENGINE AND 1 TSB FOR THE POWER TRAIN. THE FAILURE MILEAGE WAS NOT AVAILABLE. PARTS DISTRIBUTION DISCONNECT.

Air Bags
Filed Feb 21, 2018LA

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN). THE CONTACT STATED THAT THE PARTS WERE NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER (BERGERON AUTO - CHRYSLER DODGE JEEP RAM, 3525 VETERANS MEMORIAL BLVD, METAIRIE, LA 70002, (504) 888-2131) WAS UNABLE TO VERIFY WHEN THE REMEDY AND PARTS WOULD BE SUPPLIED FROM THE MANUFACTURER. THE MANUFACTURER WAS CONTACTED. THE CONTACT WAS NOT EXPERIENCING A FAILURE. PARTS DISTRIBUTION DISCONNECT FOR NHTSA CAMPAIGN NUMBERS: 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL), 15V459000 (AIR BAGS), AND 17V821000 (POWER TRAIN).

Electrical System
Filed Feb 12, 2018MT

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING OVER UNLEVELED LAND AT AN UNKNOWN SPEED, THE VEHICLE RANDOMLY STALLED SEVERAL TIMES. THE DEALER (NORTHERN CHRYSLER, 23 W RAILROAD ST, CUT BANK, MT 59427, (406) 873-2200) DIAGNOSED THAT THE WIN MODULE NEEDED TO BE REPLACED. THE MANUFACTURER ISSUED A RECALL FOR OTHER YEAR, MAKE, AND MODEL VEHICLES CONCERNING THE ELECTRICAL SYSTEM, BUT NOT FOR THE CONTACT'S YEAR, MAKE, AND MODEL. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN AND FAILURE MILEAGE WERE NOT AVAILABLE.

Power Train
Filed Feb 8, 2018160,000 milesOR

WHILE DRIVING UPHILL I INCURRED LOSE OF POWER TO THE REAR WHEELS. IT GAVE A SMALL SHAKE AND I LOST POWER CAUSING MY RPM TO RAISE. PULLED THE TRUCK OVER ONTO SIDE OF ROAD AND CHECKED FOR ANY POSSIBLE LEAKS OR DAMAGE AND NOTICE NONE. WHILE DRIVING THE TRUCK AGAIN I ONLY HAD FIRST GEAR. THERE IS A RECALL BY DODGE REFERENCED AS THE N50 AND DODGE IS TELLING ME THIS DOES NOT PERTAIN TO MY PICKUP HOWEVER, THE SYMPTOMS IN MY TRUCK ARE THE SAME AS THE N50 RECALL.

Power Train
Filed Feb 6, 201850,941 milesMN

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING 75 MPH, THE VEHICLE SHOOK AND THE CONTACT HEARD A LOUD BANG FROM UNDERNEATH THE VEHICLE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TOWED TO THE DEALER (LITHIA CHRYSLER JEEP DODGE OF BILLINGS, 2229 KING AVE W, BILLINGS, MT 59102) WHERE IT WAS DIAGNOSED THAT THE DRIVESHAFT AND TRANSFER CASE FAILED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE FAILURE WAS NOT COVERED UNDER THE WARRANTY. THE FAILURE MILEAGE WAS 50,941. *TT

Unknown or Other
Filed Dec 31, 201746,000 milesTX

EXPERIENCING DEAD PEDAL OR VERY SLUGGISH THROTTLE RESPONSE SOMETIMES ENGINE DOES NOT RESPOND FOR MORE THAN 5 SECONDS. VEHICLE HAS BEEN TAKEN TO DEALERSHIP MULTIPLE TIMES, TECHNICIANS SAY THEY CAN NOT DO ANYTHING BECAUSE THE VEHICLE DOES NOT SHOW TROUBLE CODES.

Steering
Filed Dec 7, 2017123,700 milesAR

ALL 4 BALL JOINTS HAVE REQUIRED REPLACING WITHIN THE FIRST 4 YEARS OF THE LIFE OF THE TRUCK.

Steering
Filed Dec 7, 2017130,000 milesAR

NOVEMBER, 2015, THE TIE ROD ASSEMBLY WAS REPLACED UNDER RECALL ON MY 2012 RAM 3500 DIESEL. ON MAY 29, 2017 THE TIE ROD ASSEMBLY FAILED CAUSING LOSS OF STEERING CONTROL IN THE TRUCK. FORTUNATELY IT WAS IN TOWN AT 35 MPH AND I WAS ABLE TO STOP THE VEHICLE WITHOUT ACCIDENT OR INJURY. RAM SERVICE REPLACED THE TIE ROD ASSEMBLY BUT WITH THE SAME TYPE RECALL REPLACEMENT PARTS THAT FAILED 2 1/2 YEARS AFTER REPLACEMENT. I DO NOT FEEL CONFIDENT IN THE SAFETY OF THIS VEHICLE STEERING RELIABILITY.

Service Brakes
Filed Nov 29, 201796,000 milesAL

HISSING NOISE COMING FROM HYDROBOOST AREA. WHILE DRIVING AND WHEN STOPPED WITH ENGINE RUNNING THERE IS A HISSING NOISE UNDER THE DASH. DEPRESSING THE BRAKES, THE NOISE QUIETS. WHEN TURNING THE STEERING WHEEL, THE NOISE QUIETS. UPON FURTHER INVESTIGATION THE NOISE IS COMING FROM THE HYDROBOOST AREA.

Steering
Filed Oct 30, 201772,000 milesWA

EXCESSIVE STEERING WHEEL PLAY (+/- 3") AND ROAD WANDER. ADJUSTMENT WAS MADE TO THE STEERING GEAR BOX, BUT SYMPTOMS RETURNED AFTER 1 WEEK (APPROX. 200 MILES). SUSPECT BAD STEERING GEAR BOX.

Wheels
Filed Sep 19, 2017142,000 milesND

ALCOA 17" RIMS CRACKED IN 4 PLACES ON DRIVER SIDE STEER. OTHER RIMS BEGINNING TO CRACK. HAD TO REPLACE ALL 4 ALCOA RIMS.

Wheels › Hub
Filed Sep 13, 2017127,900 milesIL

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING APPROXIMATELY 70 MPH AND TOWING A 2017 WOOD DECK TRAILER FMCW-11000-20S, THE CONTACT HEARD A BANGING NOISE UNDERNEATH THE FLOORBOARD. SUDDENLY, THE FRONT DRIVE SHAFT AND TRANSFER CASE SEPARATED AND BLEW UP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT PULLED OVER TO INSPECT THE VEHICLE AND WAS INFORMED THAT HIS HUBCAP FELL OFF. WHILE ATTEMPTING TO SHIFT THE GEAR INTO DRIVE, THE GEAR SHIFTER FAILED. UPON FURTHER INSPECTION OF THE VEHICLE, THE CONTACT NOTICED THAT FLUID LEAKED ONTO THE GROUND FROM UNDERNEATH THE VEHICLE AND THAT THE TRANSFER CASE AND DRIVE SHAFT WERE GONE. THE VEHICLE WAS TOWED TO KING CITY CHRYSLER CENTER (1603 BROADWAY ST, MT VERNON, IL 62864 (618) 242-6600) WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION WAS CRACKED, THE AXLE WAS COMPROMISED, AND THE TRANSMISSION, FRONT DRIVE SHAFT, TRANSFER CASE, ENTIRE FRONT AXLE, FUEL LINES, TRANSMISSION WIRING HARNESS, SHIFT CABLE, AND TRANSMISSION COOLER LINES ALL NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 127,900.

Engine
Filed Aug 16, 2017124,000 milesTX

THE 2012 DODGE RAM 3500 4X4 6.7 DIESEL WILL INTERMITTENTLY STOP RUNNING. THE GAUGES WILL ALL GO DEAD, THE ENGINE WILL STOP RUNNING AND WILL NOT START UP AGAIN UNTIL THE VEHICLE IS COMPLETELY STOPPED, PUT IN PARK AND KEY TURNED OFF AND THEN BACK ON AGAIN. IT DOES NOT MATTER IF THE VEHICLE IS AT HIGH OR LOW SPEEDS, WITH OR WITHOUT A LOAD, PULLING A TRAILER OR RUNNING EMPTY. ONCE IT HAS STARTED BACK UP, IT MAY RUN FOR A COUPLE OF WEEKS OR A COUPLE OF HOURS BEFORE IT DOES IT AGAIN. IT DOES NOT SEEM TO BE AFFECTED BY TEMPERATURE OR WEATHER BECAUSE IT HAS HAPPENED IN HOT AND COOL WEATHER AND WET AND DRY CONDITIONS. YESTERDAY IT HAPPENED WHEN I WAS MERGING ONTO THE FREEWAY AT 70 MPH. LAST WEEK IT HAPPENED WHEN I WAS PULLING OUT OF MY DRIVEWAY AT LESS THAN 5 MPH. ROAD SURFACE DOES NOT SEEM TO CREATE THE CONDITION FOR THE PROBLEM TO HAPPEN EITHER BECAUSE I HAVE BEEN ON BOTH SMOOTH SURFACES WHEN IT HAPPENED AND ON DIRT ROADS HAPPENED, ALWAYS AT VARIOUS SPEEDS. HAS ANYONE ELSE EXPERIENCED THIS PROBLEM OR IS THIS TRUCK JUST AN ODDITY?

Steering
Filed Aug 16, 201781,000 milesAK

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING DOWN A HILL AT 65 MPH, THE CONTACT HEARD A CLUNKING NOISE. UPON INSPECTION, HE NOTICED THAT THE POWER STEERING PUMP MADE THE CLUNKING NOISE. THE CONTACT SEARCHED UNDERNEATH THE HOOD AND NOTICED LEAKAGE FROM THE STEERING GEAR BOX. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE STEERING GEAR BOX WAS LEAKING AND THAT THE VEHICLE NEEDED TO BE TAKEN TO A CHRYSLER DEALER. THE VEHICLE WAS TOWED TO ANCHORAGE CHRYSLER DODGE JEEP RAM CENTER (LOCATED AT 2601 E 5TH AVE, ANCHORAGE, AK 99501 (907) 276-1331) WHERE IT WAS DIAGNOSED THAT THE PITMAN ARM WAS DAMAGED AND LOOSE AND THE STEERING GEAR BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS OUT OF WARRANTY. THE CONTACT WAS PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS 81,000. UPDATED 10/17/17*LJ THE CONSUMER STATED INDEPENDANT MECHANIC FLUIDS ARE BELOW CERTAIN FLUID LEVEL. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Aug 11, 201734,500 milesMI

PART 01: NOTICED PREMATURE INBOARD FRONT TIRE WEAR AND CUPPING ON BOTH LH AND RH FRONT TIRES AT AROUND 28000 MILES. PART 02: EXPERIENCED "DEATH WOBBLE" (UNCONTROLLABLE SHAKING OF VEHICLE, SEVERE SHAKING OF STEERING WHEEL, INABILITY TO STEER VEHICLE) AT APPROX 34500 MILES. THIS HAPPENED WHEN CROSSING RAILROAD TRACKS AT APPROXIMATELY 40 MPH. SHAKING STOPPED WHEN I BROUGHT THE TRUCK TO A COMPLETE STOP IN THE ROADWAY, WHICH NEARLY CAUSED AN ACCIDENT WITH A SEMI TRUCK FOLLOWING BEHIND. PART 03: TOOK VEHICLE TO TIRE SHOP TO PURCHASE 2 NEW FRONT TIRES, AND ALSO ASKED FOR STEERING ALIGNMENT. WAS TOLD AND SHOWN BY TIRE SHOP THAT ALIGNMENT COULD NOT BE PERFORMED DUE TO DEFECTIVE/WORN/LOOSE FRONT BALL JOINTS (BOTH SIDES, UPPER AND LOWER). VEHICLE HAS 35200 MILES WHEN NEW TIRES PURCHASED. TIRE SHOP SUGGESTED THAT ROOT CAUSE OF "DEATH WOBBLE" MIGHT BE DEFECTIVE BALL JOINTS. TIRE SHOP CONFIRMED PREMATURE TIRE WARE WAS CAUSED BY DEFECTIVE BALL JOINTS.

Engine
Filed Aug 9, 2017OK

SCR CATALYST SYSTEM, ENGINE LIGHT ON FOR IT, EVERY OTHER RTUCK WITH THIS SYSTEM HAS BEEN RECALLED ALREADY

Tires › Tread/Belt
Filed Jul 25, 2017129,071 milesMT

TL* THE CONTACT OWNS A 2012 RAM 3500 EQUIPPED WITH FEDERAL COURAGIA MT N/A TIRES, SIZE: 35/12.5/20 (NA). WHILE DRIVING 70 MPH, THE REAR PASSENGER TIRE STARTED TO VIBRATE ABNORMALLY. THE CONTACT NOTICED EVIDENCE OF TREAD SEPARATION. THE TIRE WAS NOT REPLACED. THE MANUFACTURER AND THE DEALER WERE NOT MADE AWARE OF THE FAILURE. THE TIRE FAILURE MILEAGE WAS APPROXIMATELY 25,000 AND THE VEHICLE FAILURE MILEAGE WAS 129,071.

Electrical System
Filed Jul 7, 2017102,000 milesOR

PARKED IN MY DRIVEWAY OVERNIGHT NOT RUNNING. ALL INTERIOR LIGHTING INCLUDING DASH LIGHTING WENT OUT ALONG WITH EXHAUST BREAK, TOW HAUL, CARGO LIGHT. CRUISE CONTROL. AND HORN. UPON TAKING TO DEALER THEY SAID THE TIPM HAS FAILED AND NEEDED REPLACED AT A INSTALLED COST OF $1156.90

Electrical System
Filed Jul 5, 2017144,000 milesGA

WHILE DRIVING MY SON TO DAYCARE THE TRUCK JUST SHUT OFF WHILE WE WERE DRIVING DOWN THE ROAD I HAD TO COAST OVER TO THE TURNING LANE PUT THE TRUCK IN PARK AND IT TOOK SEVERAL MINUTES TO GET THE TRUCK STARTED BACK CONTINUED ON OUR WAY PULLED INTO THE DAYCARE AND THE TRUCK DIED AGAIN AFTER I HIT A BUMP IN THE DRIVEWAY AND ALMOST HIT THE DUMPSTER PULLING INTO THE SCHOOL BECAUSE I LOST STEERING AND BRAKES THEN AFTER 10 MINUTES OF TURNING THE TRUCK ON AND OFF ON AND OFF ON AND OFF TRYING TO GET IT TO STAY RUNNING IT FINALLY STARTED SO I CALLED THE DEALERSHIP EXPLAIN TO THEM WHAT WAS GOING ON MADE AN APPOINTMENT TO BRING IT IN THAT DAY AND ON THE WAY THERE IT DIED AGAIN AFTER CROSSING OVER SOME RAILROAD TRACKS SO WHEN I GOT THERE THEY TOOK THE TRUCK AND THEN THEY CALLED ME TODAY JANUARY 5TH AND THEY TOLD ME THEY TOLD ME IT WAS THE WIND MODULE AND THAT IT WAS GOING TO COST $876 TO REPLACE IT. I'VE NOTICED SEVERAL RECALLS FOR THE SAME EXACT PROBLEM ON OTHER VEHICLE MODELS SO I'M INTERESTED IN KNOWING WHY IF THE SAME PROBLEMS OCCURRING ON OTHER VEHICLES WHY ISN'T MY TRUCK UNDER RECALL??

Steering
Filed Apr 10, 201720,000 milesCO

VIOLENT VIBRATION AT HIGHWAY SPEED. VIBRATION STOPPED AFTER BRINGING TRUCK TO A HALT.

Steering
Filed Feb 16, 2017MA

MY 2012 RAM 3500 IS SUBJECT TO THE BUYBACK COURT SETTLEMENT AGREEMENT. MY PROBLEM IS THAT I WISH TO PROCEED WITH THIS OPTION TO HAVE MY DEFECTIVE RAM SOLD TO THE BUYBACK BUT OVER THE LAST 15 MONTHS OF JUST TRYING TO PROCEED THE WHOLE SYSTEM IS 100% CORRUPT, CROOKED, FRAUD , CRIMINAL MISCONDUCT AND I WISH TO PROCEED NOW STILL UNABLE TO HAVE ANYONE HELP OR ASSIST WITH MY TRUCKS BUYBACK, YES IT'S STILL MY DAILY DRIVER AND I WANT THE WORLD TO KNOW THIS CLASS ACTION COURT SETTLEMENT IS AND WAS A TOTAL SCAM ,FAKE ,FRAUD , PRESS PLEASER YET CROOKED AREA PERIOD AND I AM SO SORRY TO SAY THIS BUT I CALLED EVERYONE FROM CRYSLER ,FIAT , DODGE ,RAM THE DEALERS EVERYONE AND ALL SAID SAME TO MY DESIRE TO PURSUE MY BUYBACK RIGHTS ( WE DO NOT KNOW ANYTHING OF HOW THIS WORKS OR HOW TO PROCEED WITH REPURCHASE . ABSOLUTELY EVERYONE I CALLED TO INCLUDE HE VERY NAMES LISTED UNDER THE SETTLEMENT AND ALL REMAIN UNKNOWLEDGED TO HOW THIS WORKS. TALK ABOUT MAJOR CORPORATE SCANDALS BUT MORE CRIMINAL INTENT IS WHY IS THERE NO ONE ANSWERING TO THE COURTS OR SETTLEMENT OF SATISFACTORY BUYBACKS ..? I KNOW WHY SADLY. TYPICAL GOVERNMENT,CORPORATE CORRUPTION!!! IT'S NOW FEBRUARY 2017 TWO YEARS FROM THE BUYBACK COURT ORDER AND WELL I STILL HAVE MY UNSAFE RAM 3500 WHICH NOW IS VERY UNSAFE TO DRIVE YET HOW IRONIC NO ONE HAS A DAM CLUE OF HOW OR WHAT TO DO WITH THIS AGREEMENT. I PLAN TO TAKE THE WHOLE INVOLVED SYSTEM TO COURT TO ANNOUNCE WORLDWIDE OF THIS MAJOR CONSPIRACY TO DEFRAUD APROX A MILLION VICTIMS AS THEY

Electrical System
Filed Jan 27, 2017OK

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

Steering
Filed Jan 7, 201721,000 milesMD

DRIVING ON INTERSTATE AT 65 MPH. AFTER HITTING AN ELEVATION BUMP WHERE A BRIDGE AND MAIN HIGHWAY JOIN THE STEERING IMMEDIATELY BEGAN TO SHIMMY VIOLENTLY. LOSS OF CONTROL WAS POSSIBLE. I BELIEVED I HAD A BLOWOUT OR STEERING LINKAGE FAILURE. I PUT ON THE 4 WAY FLASHERS AND MANAGED TO MAKE MY WAY TO THE EMERGENCY LANE. THE SHIMMY DISCONTINUED AFTER I SLOWED BELOW 40 MPH.. THIS COULD HAVE EASILY CAUSED A DISASTROUS AND EVEN FATAL SITUATION. THIS VEHICLE IS SOMETIMES USED TO TOW A 5TH WHEEL RV. IN ADDITION, THE VEHICLE WAS PURCHASED NEW, HAS NEVER BEEN IN AN ACCIDENT AND ONLY HAS APPROXIMATELY 21,000 MILES ON THE ODOMETER. THIS IS IN LINE WITH THE "DEATH WOBBLE" INFORMATION I FOUND ON LINE. THIS IS VERY SCARY AND UNACCEPTABLE!! I WAS ON A STRAIGHT STRETCH OF HIGHWAY AT THE TIME.

Electrical System
Filed Jan 4, 2017CA

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V739000 (ELECTRICAL SYSTEM) AND STATED THAT THE PART WAS NOT AVAILABLE WITHIN A REASONABLE TIME FRAME TO SCHEDULE THE RECALL REPAIR. THE DEALER DID NOT GIVE A SPECIFIC DATE FOR WHEN THE PART WOULD BECOME AVAILABLE. THE MANUFACTURER COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE VEHICLE WOULD RECEIVE THE RECALL REPAIR. THE CONTACT WAS NOT EXPERIENCING A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

Wheels
Filed Nov 17, 201645,000 milesAR

ALUMIMUM WHEEL CRACKING CRACKED IN MAY OR JUNE 2016 AND IN NOV. 2016

Electrical SystemFire
Filed Nov 16, 2016122,000 milesNY

VEHICLE WAS PARKED FOR THE WEEKEND IN MY DRIVEWAY AND ON MONDAY MORNING ABOUT TO LEAVE FOR WORK THE TRUCK STARTED CRANKING OVER. THE TRUCK WAS LOCKED AND THE KEYS WERE INSIDE MY HOUSE. BEING A STANDARD WHILE IT WAS CRANKING IT WAS HEADING IN REVERSE. NO VISUAL FLAMES WERE SEEN BUT HEAVY WHITE SMOKE WAS POURING OUT FROM UNDER THE HOOD. HAD TO USE MANUAL KEY TO UNLOCK THE DOOR AND PUT TRUCK IN NEUTRAL, I THEN ROLLED THE TRUCK DOWN MY DRIVEWAY AND THEN UNHOOKED THE 2 BATTERIES AND SMOKING STOPPED. AFTER THINGS CLEARED I COULD SEE BURNT/MELTED PLUG ENDS FROM WIRING HARNESS TO FUSE BOX. THE TRUCK HAS BEEN AT DEALERSHIP FOR (6) WEEKS NOW. END OF WEEK 5 THEY GOT IT TO START UP BUT NOTHING ON THE COMPUTER PAST THE FIREWALL READS. TO DATE THEY HAVE REPLACED (3) WIRING HARNESSES, THE FUSE BOX AND A CLUSTER AND STILL AT A LOSS AT WHY COMPUTER WILL NOT READ ANYTHING. AS OF TODAY THE ENTIRE INTERIOR IS OUT OF THE TRUCK AND THEY ARE CHECKING EVERY CONNECTION, RELAY AND WHAT EVER ELSE THEY CAN TO GET IT FIXED. THERE WAS ALSO AN INSPECTOR THRU CHRYSLER CARE WHO INVESTIGATED IT BEFORE WORK WAS STARTED. THEY BASICALLY TOLD ME TO OPEN AN INSURANCE CLAIM. THANKS FOR THE HELP.

Electrical System
Filed Nov 15, 2016125,000 milesCA

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING VARIOUS SPEEDS, THE KEY WAS ENGAGED IN THE IGNITION. THE CONTACT INADVERTENTLY TOUCHED THE KEY AND THE VEHICLE LOST POWER. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS ABLE TO RESTART, BUT THE KEY HAD TO BE HELD IN VARIOUS POSITIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 125,000.

Steering
Filed Nov 6, 201641,000 milesSC

WHILE TRAVELLING DOWN THE HIGHWAY AT APPROXIMATELY 70 MPH, I CROSSED OVER A SMALL OVERPASS THAT WENT OVER A STREAM. AT THE TRANSITION POINT OF THE PAVEMENT TO BRIDGE, THE FRONT END STARTED SHAKING UNCONTROLLABLY. I COULD BARELY HOLD THE WHEEL AND GUIDE THE TRUCK TO THE SIDE OF THE ROAD. I HAD TO SLOW DOWN TO APPROXIMATELY 10-15 MPH BEFORE I WAS ABLE GAIN CONTROL.

Steering
Filed Oct 31, 201698,000 milesRI

THE VEHICLE WAS STOPPED, THE STEERING WHEEL WAS TURNED AND THE BALL JOINT BETWEEN THE STEERING BOX AND THE FRONT SUSPENSION SNAPPED MAKING A HUGE BANG NOISE.

Electronic Stability Control (esc)
Filed Oct 19, 201637,500 milesMT

HAD OIL CHANGED IN BILLINGS MT AT LITHIA DODGE ABOUT 4 DAYS AGO AND NEVER HAD AN ISSUE UNTIL NOW. THE ECS LIGHT CAME ON INDICATING A MALFUNCTION. I SHUT TRUCK OFF THEN RESTARTED IT AND LIGHT WAS NO LONGER ON. I WAS DRIVING ON A CITY STREET ABOUT 25 MPH. MY PICKUP ONLY HAS 37500 MILES ON IT. I'VE HAD SINCE IT WAS NEW. NEVER BEEN WRECKED. *TR

Steering
Filed Oct 19, 201651,000 milesVA

I HAVE REPORTED THIS BEFORE BUT IT KEEPS HAPPENING! I PAID 46,000 FOR A USED 2012 RAM 3500 WITH ONLY 35,000 MILES ON IT AND ITS A PIECE OF JUNK. IN AND AROUND TOWN THE STEERING IS FINE BUT ON HIGHWAY DRIVING THE TRUCK STEERING WHEEL STARTS SHAKING UNEXPECTEDLY. IT TAKES BOTH HANDS TO KEEP IT ON THE ROAD AND THE VIBRATION WILL NOT STOP UNTIL YOU GET THE TRUCK STOPPED. I WAS TOLD THAT THIS WAS HAPPENING BECAUSE I HAD OFF ROAD TIRES. I SPENT CLOSE TO $1,000 AND CHANGED TO THE FACTORY SPEC TIRES. THIS DID NOT SOLVE THE ISSUE! IT KEEPS HAPPENING ON HIGHWAY DRIVING. THE DODGE DEALERS REFUSE TO ACKNOWLEDGE THIS HAS A MANUFACTURE DEFECT SOMEWHERE IN THE FRONT END. I AM AFRAID TO TOW ANYTHING OR HAVE MY FAMILY RIDE WITH ME IN THE TRUCK. THIS ISSUE MUST BE INVESTIGATED AND RAM HELD ACCOUNTABLE TO COME UP WITH A SOLUTION! *TR

Steering
Filed Sep 19, 2016PA

2012 RAM 3500. CONSUMER WRITES IN REGARDS TO LEFT FRONT STEERING JOINT DAMAGES AND VEHICLE BUY-BACK PROGRAM ISSUES. *SMD THE CONSUMER STATED THE LEFT FRONT STEERING JOINT SNAPPED OFF, AS HE WAS DRIVING 5 MPH. *JB *JS

Steering
Filed Aug 28, 201649,877 milesVA

THIS IS THE SECOND TIME I REPORTED THIS ISSUE. ON AUGUST 26 THE FRONT END STARTED VIBRATING UNEXPECTEDLY WHEN HITTING A MINOR ROUGH PATCH IN THE ROAD. I WAS ON VIRGINIA 81 HEADING NORTH OF ROANOKE TRAVELING AT ROUGHLY 70 MPH. THIS REQUIRED ME TO HAVE A DEATH GRIP ON THE STEERING WHEEL TO KEEP IT ON THE ROAD UNTIL I COULD SLOWLY APPLY THE BRAKES AND GET TO THE SIDE OF THE ROAD. VIBRATION STOPPED AFTER COMING TO A COMPLETE STOP, AT THAT POINT YOU COULD REENTER THE HIGHWAY AND IT MIGHT NOT HAPPEN AGAIN FOR A FEW DAYS. THE LOCAL DODGE DEALER SAID THE TIE-ROD WAS REPLACED ON A RECALL AND THAT WAS ALL THEY WOULD DO UNTIL FURTHER NOTICE. AS SUGGESTED BY A DEALER, A MONTH AGO I REPLACED ALL FOUR TIRES TO FACTORY SPECIFICATIONS THINKING THIS MIGHT HELP. IT HAS NOT! NO ONE SEEMS TO KNOW WHAT THE STEERING PROBLEM IS NOR DO THEY CARE UNTIL THEY ARE FORCED BY THE NHTSA TO ADDRESS THE ISSUE ON THE 2012 RAM 3500. THIS IS A MAJOR SAFETY RECALL ISSUE THAT WILL EVENTUALLY GET SOMEONE KILLED!

Suspension › Front
Filed Aug 25, 201665,000 milesAR

TL* THE CONTACT OWNS A 2012 RAM 3500. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE WOBBLED VIOLENTLY. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 65,000.

Steering
Filed Aug 21, 201650,000 milesID

DEATH WOBBLE SEEMS WHEN I HIT A SMALL REPAIR IN THE ROAD AT THE RIGHT ANGLE I GET THE DEATH WOBBLE WITH NO CONTROL OF THE TRUCK. I HAVE TO PULL OVER AND ALMOST STOP BEFORE IT IS OK AGAIN. I PULL A 40' 5TH WHEEL WITH MY WIFE IN THE TRUCK MOST OF THE TIME. IT HAS HAPPENED SEVERAL TIMES WHEN PASSING A SEMI WITH ME HAVING TO PULL INTO THE MEDIA TO STOP THE WOBBLE. I HAVE TAKEN TO SEVERAL REPAIR PLACES AND THEY TELL ME NOTHING WRONG IT'S THE DODGE TRUCK. DEALER REPLACED A BAR ON THE FRONT END BUT DIDN'T DO ANYTHING DOESN'T MATTER HOW FAST I AM GOING OVER 40MPH. I AM AFRAID TO DRIVE THIS TRUCK BUT CAN'T AFFORD TO GET ANOTHER. MY WIFE WILL NOT DRIVE IT BECAUSE OF THIS PROBLEM. I HAVE PURCHASED DIFFERENT NAMES OF TIRES, REPLACED THE STABILIZER SHOCK AND NOW GOING TO ADD A STEERING BOX STABILIZER

Steering
Filed Aug 19, 201624,000 milesID

WHEN DRIVING DOWN THE HIGHWAY, ANY TIME THE VEHICLE HITS A DISCONTINUITY SUCH AS GROOVES MADE BY HEAVY TRUCKS, THE VEHICLE DRIVES ERRATICALLY AND TRIES TO MOVE SUDDENLY INTO THE OTHER LANE OR OFF THE ROAD. I BROUGHT IT INTO THE DEALER PRIOR TO WARRANTY EXPIRING AND THEY MISDIAGNOSED IT TO BE A REAR END PROBLEM AND TOLD ME I HAD TO BUY A REAR STABILIZER. I BROUGHT IT BACK AGAIN AND THEY COULD NOT FIGURE OUT WHY. I BROUGHT IT TO 2 OTHER SHOPS AND ANOTHER DEALER. THE 2ND DEALER SAID THE WHOLE FRONT END WAS NEEDING TO BE REPLACED BUT NOW THE WARRANTY EXPIRED. I HAD PURCHASED AN EXTENDED WARRANTY AND THEY COVERED PART OF IT BUT THEY ARE NOT AFFILIATED WITH DODGE. THIS DID NOT FIX THE PROBLEM. I HAVE CALLED THEIR CUSTOMER SERVICE LINE NUMEROUS TIMES THEY REFUSE TO LET ME TALK TO A MANAGER. THEY SAY I NEED TO BRING IT BACK TO THE DEALER BUT THEY SAY THE WARRANTY IS EXPIRED AND THEY WILL NOT COVER IT.

Structure › Body
Filed Aug 14, 201643,578 milesUT

THE SPARE TIRE HEAT SHIELD BROKE FROM STRESS POSING A RISK OF FALLING OFF DURING DRIVING. THIS POSES A RISK OF DAMAGE TO VEHICLE AS WELL AS A RISK OF BECOMING HAZARDOUS DEBRIS TO OTHER DRIVERS. BECOMING HAZARDOUS DEBRIS COULD RESULT IN CAUSING AN ACCIDENT RESULTING IN SERIOUS INJURY OR DEATH. THIS PROBLEM WAS FOUND WHILE CONDUCTING A VISUAL INSPECTION OF THE UNDERNEATH OF THE VEHICLE DURING ROUTINE MAINTENANCE.

Suspension
Filed Aug 3, 201665,000 milesAR

TL* THE CONTACT OWNS A 2012 RAM 3500. AFTER DRIVING 50 MPH OVER DIVOTS, THE FRONT END OF THE VEHICLE EXPERIENCED SEVERE VIBRATION. THE FAILURE OCCURRED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE DEALER, BUT WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 65,000.

Steering
Filed Aug 2, 201647,000 milesVA

I LIVE IN WARRENTON, VA. ON JULY 23 MY WIFE AND I WERE HEADING SOUTH ON VIRGINIA HIGHWAY 81. MY 2012 RAM 3500 AT ROUGHLY 65 MPH THE FRONT END STARTED SHAKING SO VIOLENTLY THAT I ALMOST LOST CONTROL. THIS HAPPENED AT LEAST 3 TIMES DURING OUR TRIP TO OUR VACATION HOME. ONCE IT STARTED THE ONLY WAY TO STOP IT WAS TO EASE UP ON THE ACCELERATOR UNTIL THE SPEED DROPPED TO AROUND 25 MPH. THE LOCAL DEALERS HAVE NO IDEA WHAT IS WRONG!

Air Bags
Filed Jul 18, 2016AL

TL* THE CONTACT OWNS A 2012 RAM 3500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 16V352000 (AIR BAGS) AND 14V635000 (ENGINE AND ENGINE COOLING, FUEL SYSTEM, DIESEL). HOWEVER, THE PARTS TO DO THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE.

Service Brakes
Filed Jul 8, 201622,000 milesTX

THE OEM TRAILER BRAKE CONTROLLER WILL SHOW A "TRAILER BRAKES DISCONNECTED", "CHECK TRAILER BRAKES" THIS IS A RANDOM MESSAGE AND CHECKING THE WIRING SHOWS NO PROBLEMS. THE DEALERS APPEAR TO BE CLUELESS ABOUT THE ISSUE AND BLAME THE OWNERS TRAILER. THE WARNING ON THE DASH DISPLAY AND ON THE OEM TRAILER BRAKE WILL DISPLAY AT ANY SPEED AND WITHOUT BRAKE APPLICATION. THERE ARE REPEATED POSTS ON THE VARIOUS INTERNET FORUMS WITH NO CORRECTION AVAILABLE, AND SINCE IT IS A INTERMITTENT PROBLEM, VERY HARD TO DIAGNOSE.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2012 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →