Page 5 of 5 · complaints 201–214 of 214

2004 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Visibility › Defroster/Defogger/Hvac System
Filed Oct 18, 2004TX

THERE IS AN EXHAUST LEAK COMING THROUGH THE AIR VENTS WHEN THE HVAC FAN IS TURNED ON. I WAS A LITTLE DIZZY & HAD A HEADACHE AFTER A LONG DRIVE BACK HOME FROM SAN ANTONIO. AFTER TALKING TO A PHYSICIAN ABOUT MY CONDITION, HE FELT THAT THE CAUSE WAS MOST CERTAINLY CARBON MONOXIDE POISONING. I HAVE MENTIONED THIS PROBLEM TO THE DEALERSHIP & THEY HAVE BEEN UNRESPONSIVE. THEY SAY THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE & THERE IS NO FIX. I'VE RESEARCHED THE INTERNET & FOUND MANY OTHERS THAT HAVE EXPERIENCED A SIMILAR PROBLEM SO I KNOW I'M NOT ALONE. THERE IS EVEN ONE GENTLEMEN THAT BELIEVES HE HAS THE FIX. APPARENTLY DODGE DIDN'T COVER SOME OF THE HOLES BETWEEN THE ENGINE COMPARTMENT & WERE THE HVAC SYSTEM DRAWS FRESH AIR FOR THE CAB. THIS NEEDS TO BE FIXED AS THIS MAY INJURE SOMEONE TERRIBLY.

Power Train › Axle Assembly
Filed Oct 18, 20042,000 milesCT

WHEN DRIVING 50 MPH, THE FRONT DIFFERENTIAL FAILED CAUSING THE FRONT WHEELS TO LOCK UP. THE CONSUMER HAD THE VEHICLE TOWED. PLEASE PROVIDE MORE INFORMATION. *JB

Power Train › Automatic Transmission
Filed Oct 12, 20043,500 milesMT

WHEN PUTTING THE VEHICLE IN DRIVE OR REVERSE THE DASH ILLUMINATED AND THE WHEELS WILL BEGAN TO FREE ROLL. THE OWNER TOOK THE VEHICLE TO THE DEALER WHO STATED THAT ALL THE VEHICLES PERFORMED THAT WAY AND THAT THERE WAS NOTHING ELSE THEY CAN DO. PROVIDE FURTHER DETAILS. *JB

Power Train
Filed Sep 14, 2004TX

CONSUMER STATES HE PULLED UP IN HIS BACK YARD AFTER DRIVING HIS VEHICLE, PUT HIS VEHICLE IN PARK CUT IT OFF. HE THEN GOT OUT OF THE VEHICLE WALKED AROUND TO THE REAR OF THE TRUCK TO OPEN THE TAIL GATE AND NOTICED THE TRUCK WAS MOVING BACKWARD. HE STATES HE TRIED TO CATCH IT, BUT WAS UNSUCCESSFUL, IT KNOCKED HIM DOWN. HE THEN COULD DO NO MORE THAN JUST LIE ON THE GROUND AND WATCH THE VEHICLE RUN INTO HIS GATE. HE SAYS THIS HAS HAPPENED BEFORE WITH HIS SON. HE SAYS HE IS JUST FORTUNATE THAT HE OR HIS SON WAS STANDING IIN THE WAY OF THE VEHICLE WHEN IT BEGIN TO ROLL. HE STATES THAT THE PARK PAWL DO NOT ENGAGE SECURELY, CAUSING IT TO JUST OUT OF PARK AND INTO REVERSE. HE STATES HE HAS LOOKED ON THE INTERNET AND THERE ARE OTHER COMPLAINTS OF THE SAME NATURE. HE SAYS THIS INCIDENT HAPPENED 8/27/04.

Power Train › Automatic Transmission1 injured
Filed Sep 5, 200450 milesUT

NEW DODGE RAM 3500 WITH ONLY 35 MILES WENT INTO REVERSE ON ITS OWN KNOCKED ME OVER THEN PROCEEDED ON ITS OWN OUT THE DRIVEWAY AND ACROSS THE STREET BEFORE I WAS ABLE TO GET BACK UP AND CATCH IT. THE TRUCK WILL NOT GO INTO PARK, AND WHEN THE SHIFT LEVER IS IN THE PARK POSITION AND THE INDICATOR READS REVERSE. DRIVE AND NEUTRAL SEEM TO OPERATE CORRECTLY BUT THE DASH INDICATOR DOES NOT SHOW IT TO BE IN NEUTRAL AT TIMES. *JB

Power Train › Automatic TransmissionCrash
Filed Aug 25, 200416,140 milesCA

MY 2004.5 DODGE 3500 TRUCK WHILE IN PARK WITH ENGINE RUNNING SHIFTED INTO REVERSE, CAUSING DAMAGE TO THREE VEHICLES. FORTUNATELY NO ONE WAS HURT. THIS IS THE THIRD TIME THE TRANSMISSION HAS JUMPED OUT OF PARK, THE FIRST TWO I THOUGHT MAYBE I DIDN'T HAVE IT ALL THE WAY IN PARK, SO I BECAME AWARE TO CHECK IT, WHICH I DID BEFORE THIS LAST EPISODE. ALTHOUGH I DIDN'T HAVE THE PARKING BRAKE ON, I BELIEVE THIS POSES A VERY SERIOUS SAFETY PROBLEM, WHICH OTHERS MAY BE EXPERIENCING AS WELL.*AK

Power Train › Automatic TransmissionCrash
Filed Aug 20, 20046,000 milesFL

WHEN THE VEHICLE WAS LEFT IDLING IN THE PARK POSITION, THE TRANSMISSION SLIPPED INTO REVERSE AND THE VEHICLE ROLLED INTO A TREE. *AK *SC *JB

Power Train › Automatic Transmission › Gear Position Indication (prndl)
Filed Aug 13, 200419,790 milesTX

PLACED VEHICLE IN PARK. GOT OUT AND WALKED 50 FEET AHEAD OF VEHICLE. TURNED AND SAW VEHICLE MOVING IN REVERSE. RAN TO VEHICLE, WHICH HAD CROSSED A ROAD, PUT ON EMERGENCY BREAK AND STOPPED. *AK

Electrical System › Ignition
Filed Jul 19, 200417,450 milesTX

REMOVED KEY FROM IGNITION ON 6 OCCASIONS OVER 2 DAYS AND ENGINE CONTINUED TO RUN. *JB

Electrical SystemFire
Filed Jul 13, 2004AL

ABS LIGHT CAME ON. AIR CONDITIONER WENT OFF AND ON. WENT TO STOP AT AN INTERSECTION , AND HEARD A POP, AND BRAKES WENT TO THE FLOOR. FINALLY STOPPED WITH EMERGENCY BRAKE. A MAN CAME RUNNING SAYING GET OUT THAT IT WAS ON FIRE. CALLED THE FIRE DEPT. THIS IS A NEW TRUCK WITH 8,000 MILES ON IT. WE ARE WAITING FOR A REP FROM CHRYSLER TO INVESTIGATE. THEY WOULD NOT EVEN PUT US IN A RENTAL UNTIL THEY GOT TO IT. WE COULD HAVE BEEN KILLED OR KILLED SOMEONE ELSE. WE PURCHASED THIS VEHICLE OUT OF TOWN AT BRUBAKER BUT HAD TO HAVE IT TOWED TO A LOCAL DEALERSHIP. *LA

Engine and Engine CoolingCrash
Filed Jul 7, 2004800 milesTX

CONSUMER EXITED THE VEHICLE WHILE IT WAS RUNNING AND WENT INTO HIS PLACE OF BUSINESS. WHEN THE CONSUMER RETURNED TO THE VEHICLE IT ROLLED BACK ABOUT 300 FEET AND COLLIDED WITH ANOTHER VEHICLE. THERE WERE NO INJURIES , AND THE POLICE DID NOT ARRIVE ON THE SCENE. ON ANOTHER OCCASION THE VEHICLE ROLLED BACK, BUT THE CONSUMER WAS ABLE TO CATCH IT BEFORE ANY DAMAGE WAS DONE. IN ALL, THE VEHICLE ROLLED BACK THREE TIMES. THE DEALER EXAMINED THE VEHICLE AND COULD NOT FIND THE CAUSE OF THE PROBLEM.*AK

Power Train › Automatic TransmissionCrash
Filed Jun 22, 200416,000 milesTX

CONSUMER WAS UNDER THE IMPRESSION THAT THE VEHICLE WAS IN PARK . AFTER LEAVING THE VEHICLE RUNNING VEHICLE SLIPPED INTO REVERSE AND ROLLED BACKWARDS,COLLIDING WITH A VEHICLE BEHIND IT. WHEN THE GEAR SHIFTER WAS PUT IN PARK CONSUMER WAS UNAWARE THAT THE SHIFTER NEEDED TO BE HOOKED OVER AND SEATED TO THE RIGHT. THERE WERE NO INJURIES INVOLVED. POLICE ARRIVED, BUT,NO ONE WAS CITED. *AK

Engine and Engine Cooling › Exhaust System
Filed Mar 16, 20049 milesFL

THERE IS AN EXHAUST LEAK COMING THROUGH THE AIR VENTS WHEN THE HVAC FAN IS TURNED ON. I WAS A LITTLE DIZZY & HAD A HEADACHE LAST NIGHT AFTER A LONG DRIVE BACK HOME FROM NORTH FLORIDA. AFTER TALKING TO A PHYSICIAN ABOUT MY CONDITION, HE FELT THAT THE CAUSE WAS MOST CERTAINLY CARBON MONOXIDE POISONING. I HAVE MENTIONED THIS PROBLEM TO THE DEALERSHIP & THEY HAVE BEEN UNRESPONSIVE. THEY SAY THAT THEY HAVE NEVER HEARD OF THIS PROBLEM BEFORE & THERE IS NO FIX. I'VE RESEARCHED THE INTERNET & FOUND MANY OTHERS THAT HAVE EXPERIENCED A SIMILAR PROBLEM SO I KNOW I'M NOT ALONE. THERE IS EVEN ONE GENTLEMEN THAT BELIEVES HE HAS THE FIX. APPARENTLY DODGE DIDN'T COVER SOME OF THE HOLES BETWEEN THE ENGINE COMPARTMENT & WERE THE HVAC SYSTEM DRAWS FRESH AIR FOR THE CAB. I WILL ATTEMPT THIS FIX BUT STILL WANTED TO MAKE AN OFFICIAL REPORT OF THIS ISSUE IN THE EVENT SOMETHING HAPPENS TO ME OR THE VEHICLE AS A RESULT OF THIS PROBLEM. *JB

Power Train › Automatic Transmission › Gear Position Indication (prndl)Crash
Filed Mar 9, 20046,500 milesTX

DODGE RAM 3500 WITH CUMMINS DIESEL. I GOT OUT OF THE TRUCK ON AN ABSOLUTELY FLAT PARKING LOT, BELIEVING IT TO BE IN PARK. WALKED 30-40 FEET AND THEN VEHICLE BEGAN MOVING IN REVERSE GEAR AT IDLE AND HIT A CAR. DODGE PERSONNEL HAVE TOLD ME THAT DUE TO THE HIGH TORQUE, IT IS PHYSICALLY IMPOSSIBLE TO EXIT THE VEHICLE. AS SOON AS THE FOOT IS REMOVED FROM THE BREAK, IF IT IS IN GEAR IT WILL MOVE AT A PACE FASTER THAN A PERSON CAN EXIT.

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →