VEHICLE DOES NOT ALWAYS GO INTO PARK. THERE HAS BEEN A RECALL#E17 TO HAVE AN ALARM TO TELL YOU WHEN IT IS OUT OF PARK. THERE FIX IS TO ATTACH IT TO THE HORN MAKING THE HORN BLARE WHEN YOU ARE IN REVERSE AND THE DOOR IS OPEN OR AJAR. THIS IS VERY STARTLING AND CAUSE MY HUSBAND TO HIT THE ACCELERATOR AND HIT OUR GARAGE. *NM
2004 Dodge Ram 3500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
THE FIX FOR THE PARK/REVERSE ISSUE ON THE DODGE TRUCKS IS A JOKE. THE LIGHTS BLINKING AND HORN BLOWING IS NOT A FIX AT ALL. THE TRANSMISSION NEEDS TO BE FIXED RIGHT OR SOME SORT OF AUDIBLE ALARM NEEDS TO BE INSTALLED VERSUS THE HORN BLOWING AND WAKING UP THE WHOLE NEIGHBORHOOD EACH TIME THE DOOR IS OPENED WHEN I NEED TO BACK UP. *JB UPDATED
DT*: THE CONTACT STATED THE MODULATOR VALVE OF THE ANTILOCK BRAKE SYSTEM KEEPS RUNNING EVEN AFTER THE VEHICLE HAS THE IGNITION OFF WHICH TAKES BATTERY TO FULL DISCHARGE. THE VEHICLE WAS TAKEN TO THE AN INDEPENDENT CERTIFIED MECHANIC WHO STATED THAT ONLY THE DEALERSHIP IS ABLE TO REPAIR IT. UPDATED 7/18/2006 - IN ORDER TO KEEP THE BATTERY FROM TOTALLY DISCHARGING THE CONSUMER HAD TO UNPLUG THE WIRING TO THE ABS MODULATOR WHICH CAUSE THE CRUISE CONTROL, SPEEDOMETER, TRIP COMPUTER AND ABS TO STOP WORKING.*NM
MY 2004 DODGE RAM 3500, AUTOMATIC WITH DIESEL ENGINE WENT INTO REVERSE WITHOUT NOTICE ON 06-01-2006. THE VEHICLE WAS PUT INTO PARK BEFORE I OPENED THE DRIVERS DOOR. I STEPPED OUT OF THE VEHICLE AND THE VEHICLE WAS NOT MOVING AND IN PARK I WENT TO UNLOCK A GATE AND I NOTICED THE VEHICLE GOING BACKWARDS WITH A GOOSE NECK TRAILER ATTACHED. THE VEHICLE JACK-KNIFED IN THE MIDDLE OF THE ROAD AND THEN ENDED UP IN THE DITCH, WITH DAMAGE TO THE CAB TWISTED AND BENT, BED AND TAIL GATE DAMAGED, WINDOWS BROKEN, TRAILER WAS ALSO DAMAGED. *NM
SAMPLE OF THE WAIVER REQUEST FOR THE DODGE RECALL *TS ***TRANSFERRED TO OCC***
EMPLOYEE STOPPED VEHICLE AND PUT IN PARK, GOT OUT OF TRUCK AND WENT INSIDE THE TOOL ROOM AND WHEN HE CAME OUT, HE SAW THE TRUCK MOVING BACKWARDS. HE RAN TO GET IN IT AND THE TRUCK CONTINUED TO MOVE AND HIT A POLE. THE DAMAGE WAS DONE TO THE BACK LEFT QUARTER PANEL, BUMPER,AND TAIL GATE. NEEDS ALL NEW PARTS FOR THOSE AND TAILLIGHTS. WE STILL HAVE ALL THE OLD PARTS . NOTIFICATION CODE E17. WE RECEIVED A LETTER FROM DAIMLER CHRYSLER ABOUT A RECALL FOR THIS SAME PROBLEM. *NM
I STOP AT THE RANCH AT ONE OF OUR BARNS TO TALK TO SOME CLIENT ABOUT THERE HORSE. I PLACED THE TRUCK IN PARK AND EXITED THE VEHICLE. I SPOKE WITH THEM IN FRONT OF PICKUP TO USE THE HEADLIGHTS TO SEE. AFTER 7 TO 10 MIN WE PROCEEDED TO WALK THROUGH THE BARN AND AFTER WE GOT HALF WAY WE HEARD SOMEONE YELL, THEN A LOUD CRASH!!. WE CAME RUNNING ONLY TO FIND OUR TRUCK 60 YARDS AWAY FROM WHERE I LEFT IT, STOPPED ONLY BY A TREE. THE DAMAGE WAS EXTENSIVE TO THE RIGHT REAR OF THE TRUCK. WHEN WE NOTIFIED DODGE CHRYSLER ABOUT THE PROBLEM THEY SENT SOMEONE OUT TO INVESTIGATE AND THERE REPORT SAID THEY HAD NOT HEARD ABOUT THIS HAPPENING BEFORE AND DEEMED IT TO BE HUMAN ERROR. THEY STOOD THERE AND BLAMED US WHEN ALL ALONG KNOWING THERE WAS A PROBLEM. 3 WEEKS LATER WE RECEIVED THE A RECALL IN THE MAIL. I CALLED CHRYSLER RIGHT AWAY AND THEY WHERE UNWILLING TO ACCEPT ANY RESPONSIBILITY FOR DAMAGES OR THERE BEHAVIOR. THEY ONLY OFFERED TO INSTALL A PARKING ALARM. IT IS TO LITTLE AND MUCH TO LATE FOR US NOW. *NM
I PARKED THE VEHICLE IN FRONT OF MY GATE, PLACED IT IN PARK AND EXITED TO OPEN THE GATE. AFTER BEING OUT OF THE VEHICLE FOR APPROXIMATELY 2-3 MINUTES, I NOTICED THE VEHICLE MOVING BACKWARDS. I TRIED TO CATCH THE VEHICLE BUT WAS UNABLE DUE TO RECENT A KNEE INJURY. THE TRUCK HIT MY NEIGHBOR'S FENCE AND STOPPED. THE GEAR SHIFT HAD MOVED INTO REVERSE WHILE THE TRUCK WAS IDLING @ GATE. THIS WAS THE SECOND INCIDENT, BUT DURING THE FIRST I THOUGHT I MAY HAVE NOT PUT IT COMPLETELY INTO PARK. THEREAFTER, I HAD ALWAYS ENSURED THE PARK POSITION BEFORE EXITING. I HAD THE VEHICLE CHECKED @ MY DODGE/CHRYSLER DEALER & THEY SAID EVERYTHING OK. I PAID FOR $1,000.00 IN DAMAGES TO MY TRUCK, REPAIRS DONE BY DEALERS BODY SHOP. I RECEIVED A RECALL NOTICE ON 3/30/06 BUT DAIMLER CHRYSLER IS REFUSING TO PAY DAMAGES. *JB
WHEN PERFORMING MAINTENANCE ON MY TRUCK I NOTICED SPLITS IN THE INNER SIDEWALLS OF 4 TIRES NEAR THE BEAD. ON TIRE HAD A 10 INCH SPLIT. TWO TIRES HAVE BEEN REPLACED, AND THE OLD TIRES ARE AVAILABLE FOR INSPECTION. THE OTHER TWO DEFECTIVE TIRES WILL ALSO BE REMOVED FROM SERVICE.*JB
2005 DODGE RAM 3500 ON A COUPLE OF OCCASIONS POWER STEERING FLUID HAD COME OUT THE CAP OF THE PUMP. POWER STEERING PUMP REPLACED BY JIM DORAN DODGE IN MCMINNVILLE, OR AFTER COMPLETE FAILURE OF POWER ASSIST. ABOUT 6000 MILES AFTER THE REPLACEMENT PUMP WAS INSTALLED, WHILE MAKING A CORNER THE STEERING WHEEL FROZE AND WOULD NOT TURN-UPON HITTING THE BRAKES THE BRAKE PEDAL WAS SOLID AND WOULD NOT MOVE OR APPLY ANY BRAKING ACTION. AFTER A COUPLE OF SECONDS IT WENT BACK TO NORMAL AND I PROCEEDED INTO A SERVICE STATION CAUTIOUSLY, WHILE TURNING AROUND AT THE STATION THE CONDITION RECURRED FOR A COUPLE MORE SECONDS. UPON RETURNING TO THE DEALERSHIP THEY ASSESSED THE VEHICLE. THEY HAD NO CLUE ABOUT A INTERMITTENT LOSS OF POWER ASSIST AND SYSTEM FREEZE BUT SAID THE POWER STEERING PUMP WAS BAD BUT DENIED WARRANTY TO REPLACE IT. IT HAS SINCE DONE THIS ON A NUMBER OF OCCASIONS BUT WITH NO REGULAR FREQUENCY. UPON TAKING THE VEHICLE TO ANOTHER DODGE DEALERSHIP THEY SAID THEY COULDN'T DO ANYTHING IF IT DIDN'T HAPPEN WHEN THEY TEST DROVE IT.*JB
THE WINDSHIELD WIPERS FAIL TO OPERATE PROPERLY ON MY 2004 DODGE RAM 3500 IN THE INTERMITTENT OR DELAY SETTINGS. SOMETIMES WHILE IN INTERMITTENT SETTINGS, THE WIPER QUIT WORKING ALTOGETHER. I CAN GET THEM TO WORK AGAIN BY PLAYING WITH THE WIPER SWITCH AND PLACING IT IN THE HIGH SPEED MODE. HOWEVER, THIS CAUSES ME TO BE DISTRACTED WHILE DRIVING DOWN THE ROAD IN THE RAIN, WITH NO FUNCTIONING WIPERS. THIS HAS BEEN HAPPENING FOR 6 MONTHS, WITH 11 REPAIR ATTEMPTS BY ANCHORAGE CHRYSLER. TO DATE THERE HAS BEEN NO RESOLUTION TO THE PROBLEM. THE PROBLEM SEEMS TO OCCUR MORE FREQUENTLY WITH MORE MOISTURE AND MORE HEAT (IE. THE LONGER IT BEEN EXPOSED TO RAIN AND THE LONGER THE ENGINE HAS BEEN RUNNING). *NM
DT: CONTACT STATED WHILE DRIVING THE FRONT END SHOOK UNCONTROLLABLY. HE TOOK THE VEHICLE TO A DEALERSHIP TO HAVE THIS PROBLEM REPAIRED. THE SHOCKS HAVE BEEN REPLACED THREE TIMES. ALSO, THE RIGHT SIDE BALL JOINTS AND RACK AND PINION STEERING NEEDED TO BE REPLACED .THE VEHICLE WAS TAKEN TO A DEALERSHIP AGAIN, AND THE CONTACT WAS TOLD THAT THE FRONT COIL SPRINGS BROKE. *AK
2004 DODGE TRUCK/PICKUP/3500 4X4. *NM
DT:THE CONTACT STATED VEHICLE WOULD NOT START ON TWO OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALERSHIP, AND THE FUEL INJECTORS WERE REPAIRED. THE SECOND TIME THE VEHICLE WOULD NOT START WAS DUE TO THE VALVE SEAT. THE VEHICLE COULD NOT BE REPAIRED. A REBUILT ENGINE WAS INSTALLED INTO THE VEHICLE. THE MANUFACTURER HAS NOT BEEN CONTACTED ABOUT WHY A REBUILT ENGINE WAS INSTALLED INSTEAD OF A NEW ENGINE. THE VEHICLE WAS REPAIRED UNDER WARRANTY.*AK
2004 DODGE RAM 3500 CUMMINS DIESEL. I GOT OUT OF MY TRUCK TO HELP WIFE SHUT GATE, IT WAS 25 FEET FROM TRUCK ON FLAT GROUND- I WAS TALKING TO WIFE-LOOKED BACK AND TRUCK HAD SHIFTED FROM PARK INTO REVERSE AND WAS COMING TOWARDS US AT 3-4 MPH- I PUSHED WIFE OUT OF THE WAY AND THE TRUCK HIT ME SLAMMED ME AGAINST THE GATE-BROKE THE WELDS ON A DOUBLE STEEL PIPE GATE AND R4AN OVER ME. THIS CAUSED SEVERE INJURIES TO BOTH PERSONS. *JB
DT: THE CONTACT OWNS A 2004 DODGE 3500. INCIDENT HAPPENED ON OCTOBER 4, 2005. WHILE AT WORK PUT VEHICLE IN PARK, GOT OUT OF VEHICLE, WENT AWAY FROM VEHICLE, TURNED AROUND AND VEHICLE WAS ROLLING BACKWARDS. THE CONTACT RAN AND GOT BACK IN VEHICLE . PUT IT IN PARK AND VEHICLE HIT A TRAILER THAT WAS BEHIND IT. VEHICLE WAS ON PRIVATE PROPERTY. CONSUMER REMEMBERED THIS F FAILURE HAPPENED APPROXIMATELY 2 WEEKS AGO. NO POLICE REPORTS. NO FIRE NO INJURIES. 10/11/2005 - CONSUMER REPORTED THAT THEY FELL WHILE TRY TO CATCH THE TRUCK AS IT WAS ROLLING AWAY. CONSUMER HAD AN APPOINTMENT WITH CHIROPRACTOR TO CHECK FOR SOURCE OF LOWER BACK PAIN THAT HE WAS EXPERIENCING. *DSY. *AK
DT: THE RIGHT FRONT PASSENGER'S SIDE TIE ROD END COMPLETELY SEPARATED WHILE DRIVING ABOUT 10 MPH. THIS HAPPENED WITHOUT ANY PRIOR WARNING OR PROBLEMS. THIS WAS THE FIRST INCIDENT. THERE WAS A LOSS OF STEERING. THE CONSUMER WAS ABLE TO AVOID A CRASH DUE TO THE LOW SPEED. THE CONSUMER TOOK THE VEHICLE TO AN INDEPENDENT SERVICE REPAIR SHOP WHO OFFERED NO EXPLANATION AS TO WHY THIS COULD HAVE OCCURRED. THE SERVICE DEALER NOTED THERE WAS SOME PLAY WITHIN THE BALL JOINTS. THE CONSUMER CALLED THE DEALER WHO SAID THIS WAS NORMAL. THE TIE ROD END WAS REPLACED WITH NO FURTHER PROBLEMS. *AK
2004 DODGE RAM 3500 TRANSMISSION SLIPPED FROM PARK TO REVERSE. *MR *SC
WHEN HAVING THE TIRES ROTATED OWNER LEARNED THAT FRONT PASSENGER SIDE TIRE DEVELOPED A SIX INCH SPLIT. TWO MONTHS LATER, REAR PASSENGER SIDE TIRE DEVELOPED A FOUR INCH SPLIT. *AK UPON REPLACED TIRES,ON 4/27/05, FOUND 2 MORE TIRES WITH SPLITS ON INSIDE SIDEWALL. *TT
PE04039 IS AN EXACT DESCRIPTION OF WHAT HAPPENED TO MY MY 2004 DODGE RAM 3500 CUMMINS TURBO DIESEL WITH AUTOMATIC TRANSMISSION. WITNESSES SAW ME GET OUT OF THE TRUCK, ENTER A STORE, AND THEN SAW MY TRUCK GO INTO REVERSE LONG AFTER I WAS IN THE STORE. WHEN I EXITED THE STORE, MY TRUCK HAD RUN INTO THE PORCH OF A HOUSE ACROSS THE STREET.
EXHAUST SMELL FROM FRESH AIR VENTS, MAINLY WHILE IDLING MY 2004 DODGE RAM 3500 4X4 WITH CUMMINS ENGINE. I NOTICED THE SMELL WITHIN DAYS OF PURCHASE, TOOK IT TO SEVERAL DEALERS, AND WAS TOLD THEY HAD NEVER EXPERIENCED THIS PROBLEM BEFORE. END SUGGESTION WAS A CITRUS OIL ADDITIVE TO MAKE THE EXHAUST SMELL LIKE CITRUS. (NO JOKE) FUEL INJECTOR FAILURE, FILLING CRANKCASE WITH DIESEL, CAUSING ROUGH RUNNING AND EVENTUAL OIL PRESSURE LOSS. DEALER, UPON ADVISMENT FROM "TECH DEPARTMENT" CHANGED THE OIL, REPLACED THE FAULTY INJECTOR AND GOT ME OUT THE DOOR. NOW I HAVE EXPERIENCED ENGINE VIBRATIONS THAT ARE GETTING PROGRESSIVLY WORSE, HIGHER ENGINE RPM'S INCREASED FUEL CONSUMTION, A CLOUD OF BLUE SMOKE UPON STARTUP AFTER SEVERAL HOURS OF DOWNTIME, AND THE DEALERSHIP THINKS IT MAY BE A WIRING HARNESS. I SPOKE DIRECTLY TO CUMMINS SERVICE DEPT. AND WAS TOLD THAT WITH OIL PRESSURE LOSS, THEY WOULD HAVE DROPPED THE OIL PAN AND CHECKED THE BEARINGS.
DT: THE CONSUMER STATED ON JULY 12,2005 WITHOUT WARNING THE VEHICLE WENT INTO DRIVE FROM PARK ON ITS OWN. THE VEHICLE WAS IDLING WITH NO ONE IN IT AND IT WENT INTO GEAR AND HIT A BARN AND ALMOST RAN OVER THREE PEOPLE. THE DEALER SAID TO MAKE SURE IT WAS IN PARK AND TAKE THE KEYS OUT. *JB
PIECE OF CRAP, LOSS OF POWER, DRIVE TRAIN DONT HOLD UP TO LOADS THAT IT STATES THAT IT COULD PULL, CLUTCH SLIPS WHEN ACCELERATING VEHICLE.
DT: TIRES LESS THAN TWO YEARS OLD, AND ONE TIRE WAS DEFECTIVE. THAT WAS REPLACED. LAST WEEK TWO TIRES BLEW OUT THAT HAD LESS THAN 6,000 MILES ON THEM. THE TIRES WERE ON THE 5TH WHEEL CAMPER. MISSION TIRES. THEY DID NOT LOOK LIKE THEY WORE OUT, THE TREAD WAS GOOD. THE TIRES COULD NOT HANDLE HEAT AND THE LOAD WHEN THE TIRES BLEW OUT. THE MANUFACTURER WAS MISSION, AND THIS WAS A KEYSTONE CAMPER. THESE WERE THE ORIGINAL TIRES THAT CAME ON THE TRAILER. CONSUMER TALKED TO KEYSTONE TRAILERS, AND THEY WERE NOT GOING TO DO ANYTHING ABOUT IT. CONSUMER FELT THAT IF HE SPENDS MORE MONEY AND MOVED UP A DIFFERENT SIZE TIRE THE CAMPER SHOULD BE OKAY. BOTH TIRES DISINTEGRATED AND THERE WAS NOTHING LEFT OF EITHER TIRE. LISTED MANUFACTURER AS UNKNOWN, THESE WERE MADE BY MISSION. THE FIRST ONE WAS ON THE PASSENGER'S SIDE FRONT AXLE, AND THE SECOND ONE WAS ON THE DRIVER'S SIDE REAR AXLE. . THE SPEED WAS 65 MPH WHEN THE BLOW OUT OCCURRED.*AK
DT: SHIFTER MOVED FROM PARK TO REVERSE WHILE PARKED WITH THE ENGINE RUNNING. *AK *NM
FOR THE LAST FEW DAYS WE HAVE BEEN HAVING TROUBLE GETTING THE COLUMN SHIFT TO MOVE. MY WIFE PUT THE TRUCK IN REVERSE ACCORDING TO THE DIAL ON THE DASH, HOWEVER THE TRUCK WOULD NOT MOVE. HAD TO WIGGLE THE SHIFTER TO GET IT TO GO INTO REVERSE. TODAY, THE TRUCK WAS PARKED ON LEVEL GROUND WITH ENGINE NOT RUNNING HOWEVER THE KEY WAS STILL IN THE IGNITION. APPROX. 5 MINUTES LATER THE TRUCK ROLLED BACKWARD EVENTUALLY GOING DOWN A HILL, KNOCKING DOWN A SMALL TREE, CONTINUED ACROSS A STREET, JUMPED THE CURB, THROUGH A YARD AND HIT AN ENCLOSED CAR TRAILER. EXTENSIVE REAREND DAMAGE AND INSURANCE/REPAIR IS IN PROCESS.
I PARKED THE TRUCK, WITH THE MOTOR RUNNING AND PUT THE AUTOMATIC TRANSMISSION IN PARK. I LEFT THE TRUCK TO MAIL SOME LETTERS. I WAS GONE LESS THAN A MINUTE AND WHEN I RETURNED TO THE TRUCK, IT WAS ACROSS THE STREET AND UP AGAINST A LARGE TREE. I KNOW I HAD PUT THE TRUCK IN PARK, BECAUSE IT WAS NOT MOVING WHEN I GOT OUT OF THE TRUCK. I HAVE TWO BAD KNEES AND I GET OUT OF THE TRUCK SLOWLY.
DT: VEHICLE STALLED ON HIGHWAY DUE TO BAD FUEL PUMP. 2004 DODGE PICKED UP AND STALLED ON HIGHWAY MORE THAN ONCE. DEALERSHIP COULD NOT REPLACE THE ORIGINAL FUEL PUMP BECAUSE DAIMLER/CHRYSLER SAID THE ORIGINAL FUEL PUMP WAS DEFECTIVE, AND THEY WOULD LIKE TO DO IT IN THE FUEL TANK AND REWIRE IT. FEELS THIS IS A SAFETY HAZARD. *AK
I PURCHASED A 2004.5 DODGE RAM 3500 DIESEL NEW LAST YEAR. ABOUT 4 MONTHS AGE I WAS GETTING FUEL AND WAS PARKED AT A GAS STATION WITH THE TRUCK IN PARK AND RUNNING. MY WIFE WAS SITTING IN THE VEHICLE. AS I WAS ABOUT TO FUEL THE TRUCK SUDDENLY WENT INTO REVERSE AND STRUCK A VEHICLE THAT WAS BEHIND ME ALSO GETTING GAS. NO DAMAGE OR INJURIES. ON 05/02/05, I EXITED MY TRUCK TO GIVE MAIL TO A LETTER CARRIER. I EXITED THE TRUCK AND WAITED FOR THE CARRIER TO COME OUT OF A STORE. ALL OF A SUDDEN THE TRUCK WENT INTO REVERSE. I STARTED TO RUN AFTER THE TRUCK AND FELL CAUSING MY SHOULDER TO BE DISLOCATED. THE TRUCK RAN INTO THE PARKED MAIL TRUCK THAT WAS BEHIND ME. I ALSO INJURED MY OTHER ARM (LEFT), MY TWO KNEES, AND MY FORHEAD.
2005 DODGE 3500 EXTENDED CAB 4X4, I STOPPED WITH A PASSENGER IN TRUCK ON LEVEL GROUND AND PLACED IT IN PARK W/ENGINE RUNNING. THEN, I REMOVED MY SEAT BELT AND EXITED THE TRUCK. I WALKED ABOUT 10 YARDS AWAY AND STARTED TO TALK TO A NEIGHBOR. I HEARD THE PASSENGER YELL THAT THE TRUCK WAS ROLLING. I TURNED AND RAN TO THE TRUCK AS THE PASSENGER TRIED TO EXIT THE TRUCK, BUT THE SHOULDER HARNESS TANGLED AROUND HER ARM, AND THE TRUCK WAS ROLLING IN REVERSE. THE DOOR KNOCKED HER OFF HER FEET BUT SHE WAS STILL CAUGHT BY THE SHOULDER HARNESS, AND WAS BEING DRAGGED AS THE TRUCK CONTINUED TO ROLL BACKWARDS. I CAUGHT UP TO THE TRUCK AND DOVE IN THE OPEN PASSENGER DOOR AT THE SAME TIME THAT SHE ROLLED UNDER THE CAB. I GOT MY HAND ON THE BRAKE AND THE TRUCK CAME TO A STOP, BUT THE FRONT WHEEL ROLLED ONTO HER HIP AND THIGH. I PUT THE TRUCK IN DRIVE, IT HAD DROPPED INTO REVERSE FROM PARK, PULLING IT FORWARD, AND SHE ROLLED FREE. SHE WENT BY AMBULANCE TO THE HOSPITAL AND WAS LATER RELEASED. *AK
MY BROTHER WAS DRVING MY 2004 DODGE RAM 3500 VEHICLE TO PULL MY BOAT OUT OF THE WATER FROM THE BOAT LANDING. WE WERE BOTH IN THE VEHICLE AS WE PULLED UP TO A FLAT AREA TO CLEAN THE BOAT OFF VEHICLE WAS PLACED IN PARK WITH ENGINE RUNNING. I THE OWNER GOT OUT FIRST TO GO TALK TO THE PEOPLE AHEAD OF US WHILE MY BROTHER WAS IN TRUCK FOR ABOUT A MINUTE BEFORE HE EXITED THE VEHICLE. WE WERE TALKING WITH THE OTHER PEOPLE FOR ABOUT 2-3 MINUTES WHEN ONE OF THEM NOTICED THE TRUCK GOING IN REVERSE, WE ALL TURNED AND SAW IT GOING IN REVERSE AS IT JACKKNIFED THE TRAILER AND STOPPED. IT CAUSED DAMAGE TO THE BUMPER, FENDER, TAILPIPE OF THE VEHICLE AND DAMAGE TO THE BOAT TRAILER IN ONE AREA. NO DAMAGE TO BOAT. *AK
NOTICED A VIBRATION WHEN REACHING SPEEDS OVER 72 MILES PER HOUR. CONTACTED LOCAL DEALER REGARDING PROBLEM. THE FIRST TIME THE TRUCK WAS IN FOR SERVICE THE LOCAL DEALER DECIDED TO PUT IN A NEW DRIVE LINE AND ALIGNED IT. AFTER THIS SERVICE THE VIBRATION STILL EXISTED. SOON AFTER THE TRUCK STALLED IN THE MIDDLE OF A VERY BUSY HIGHWAY DUE TO A MALFUNCTIONING FUEL INJECTOR PUMP. I BELIEVE THIS WAS CAUSED BY THE EVER PRESENT VIBRATION. SECOND TIME LOCAL DEALER SAW THE TRUCK THEY REPLACED THE FUEL INJECTOR PUMP AND TRIED TO RE-ALIGN TO FIX THE VIBRATION. THIS STILL DIDN'T SOLVE THE VIBRATION. A REVIEW OF THE COMPLAINTS ON THIS SITE IT APPEARS THAT THIS IS A NATION WIDE PROBLEM AND DEFECT IN THIS TRUCK. AK
THE BRAKES LOCKED AT 35 MPH, CAUSING THE VEHICLE TO GO THROUGH AN INTERSECTION INTO A DITCH. *AK THERE WERE SEVERAL PROBLEMS WITH THE ENGINE IN WHICH THE MECHANICS HAVE NOT BEEN ABLE TO DETERMINE. THE CONSUMER HIT A FENCE AND THE AIR BAGS DID NOT DEPLOY. THE CONSUMER STATED THE ENGINE WOULD JUST STALL. *JB
THE VEHICLE SLIPPED OUT OF THE PARK GEAR AND HAD GONE INTO REVERSE, CAUSING THE VEHICLE TO CRASH INTO A BUILDING. THE MANUFACTURER WAS CONTACTED BY THE CONSUMER. *AK SEE ALSO 10111596. *DSY *SC *JB
OWNER USING 2004 DODGE 3500 TRUCK IN FARMING OPERATION. PULLED THRU GATE @20' IN LEVEL AREA, PUT IN PARK, SHUT DOOR WITH ENGINE RUNNING, PROCEEDED TO WALK BACK AND WAS IN PROCESS OF SHUTTING GATE. TRUCK APPARENTLY JUMPED INTO REVERSE, BACKED OVER OWNER AND PROCEEDED TO TRAVEL @500 FT IN REVERSE ACROSS PASTURE AND HIT TREE. REAR DUALS RAN OVER BOTH LEGS AND FRONT WHEEL OVER RIGHT ANKLE. OWNER WAS HOSPITALIZED WITH INJURIES. TRUCK COULD NOT HAVE BEEN IN REVERSE WHEN 72 YR OLD OWNER EXITED TRUCK BECAUSE OF TIME LAPSE BEFORE BACKING UP. OWNER HAS BEEN DRIVING ON FARM FOR OVER 50 YEARS WITH NO SIMILAR ACCIDENT. IT IS COMMON PRACTICE TO PUT IN PARK WHILE OPENING AND SHUTTING GATES.
VEHICLE WAS TAKEN TO TIRE DEALER FOR NEW TIRES, AND THE DEALER INDICATED THE FRONT END WAS COMPLETELY WORN OUT. THE VEHICLE HAD 49000 MILES ON THE ODOMETER. TOOK TO DEALER FROM WHOM PUCHASED AND TOLD VEHICLE WAS OUT OF 36000 MILES WARRANTY.*AK DEALER AUTHORIZED TO REPLACE PARTS AT A TOTAL COST OF $1555.24. RACK -STEERING GEAR,UPPER CONTROL ARMS AND LOWER CONTROL BALL JOINTS REPLACED. DEALER INDICATED HE TALKED WITH DISTRICT MANAGER TO SEE IF ANY RECALLS OR PROBLEMS REPORTED.
WHEN MUD GETS UNDERNEATH THE VEHICLE, IT DOES NOT GO INTO PARK. THE CONSUMER HAS TO CONTINUOUSLY MOVE THE GEAR. THE CONSUMER THOUGHT THE VEHICLE WAS IN PARK AND IT WAS IN REVERSE AND WAS ALMOST RUN OVER.
CONSUMER NOTICED THAT THE VEHICLE SHIFTED GEARS ON IT OWN. WHILE THE VEHICLE WAS PARKED IT SHIFTED INTO REVERSE. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. ALSO, WHILE APPLYING THE ACCELERATOR PEDAL VEHICLE FAILED TO ACCELERATE. AFTER APPLYING THE ACCELERATOR PEDAL NUMEROUS TIMES VEHICLE ACCELERATED UNCONTROLLABLY. HOWEVER, CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK THE CONSUMER PARKED THE VEHICLE AND WAS WALKING BEHIND THE VEHICLE AND IT STARTED ROLLING BACKWARDS CATCHING THE CONSUMER BETWEEN THE BUMPER AND THE CAR 8-10 FEET BEHIND IT. THE CONSUMER WAS INJURED. *TC
CONSUMER COMPLAINED ABOUT FRONT DRIVESHAFT PROBLEM. IT WAS CAUSING THE VEHICLE TO VIBRATE WHILE DRIVING AT HIGHWAY SPEED. MANUFACTURER WAS AWARE OF THE DRIVE SHAFT PROBLEM. MANUFACTURER OFFERED TO REPAIR THE DEFECT AT A TIME WHICH WAS NOT CONDUCIVE TO THE CONSUMER.*AK *TC
WHILE DRIVING 65 MPH VEHICLE VIBRATED DUE TO THE RING REAR AND PINION OF THE REAR AXLE SHAFT FAILURE. CONSUMER CONTACTED THE MANUFACTURER WHO REPLIED, THEY WERE AWARE OF THIS PROBLEM, BUT DID NOT HAVE A SOLUTION AT THIS TIME. *AK
WHILE RIDING DOWN THE FREEWAY AT 60 MPH MY 2001 DODGE 3500 RAM, THE FRONT DRIVERS SIDE WHEEL AND TIRE CAME OFF AND FLEW DOWN THE ROAD. VEHICLE WAS TOWED AND DODGE DEALER SAID THE MAIN WHEEL BEARING HAD BROKEN IN TWO. MY 100,000 MILE WARRANTY HAS BEEN DENIED AND I CANNOT CLAIM IT UNDER MY INSURANCE BECAUSE IT WASW EQUIPMENT FAILURE..THE REPAIR SHOWLD BE ABOUT $4,OOO. ALL MECHANICS I HAVE SPOKEN TO SAY THIS SHOULD BE A FACTORY PROBLEM. PLEASE ADVISE VEHICLE IS AT DEALERSHIP IN HEMPSTEAD, TEXAS NOW.*AK
LOAD CLUNKING NOISE FROM FRONT AXLE, AND NOTICABLE INSTABILLITY IN STEERING ON BUMPY ROADS THAT ONLY STARTED WHEN THE FRONT BALL JOINTS DEVELOPED WHAT I BELEIVE TO BE EXCESSIVE WEAR. I MEASURED .033 VERTICLE FREE PLAY OF THE STEERING KNUCKLE, BUT MINIMAL LATERAL PLAY. ACCORDING TO DAIMLERCHRYSLER, THE -QUOTE- "NEW WAY OF CHECKING PLAY" ONLY REGISTERS .010 FREEPLAY, AND THE BALL JOINT HAS TO HAVE .060 TO BE DECLARE DEFECTIVE. AS SUCH DAIMLERCHRYSLER DENIED MY REPAIR. IN MY OPINION BY THE TIME THE LATERAL PLAY MEASURES .060, THE VERTICLE PLAY WILL DANGEROUSLY CLOSE TO CATASTROPHIC FAILURE. THERE HAVE BEEN NUMEROUS COMPLAINTS ABOUT THESE BALL JOINTS ON 2003 AND LATER "3RD GENERATION" 2500/3500 4 WHEEL DRIVE DODGE RAM HD PICKUPS ON THE VARIOUS INTERNET NEWS GROUPS, SUCH AS TURBO DIESEL REGISTER.COM.*AK
WHILE DRIVING 75 MPH VEHICLE VIBRATED UNCONTROLLABLY. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC COULD NOT DUPLICATE THE PROBLEM. *AK
THE FRONT END SHAKES WHEN REACHING 60 MPH. CONSUMER WAS THROWN FROM THE HIGHWAY, AND THE VEHICLE COULD NOT BE CONTROLLED.THE DEALER STATED WAS MADE WITH THE MANUFACTURER. HOWEVER, THEY HAVE NOT MADE CONTACT WITH THE CONSUMER.*AK
VIBRATION IN THE DRIVETRAIN AT HIGH SPEEDS, STARTING AT ABOUT 72 MILES PER HOUR. 6 ATTEMPTS OF BALANCING DRIVE TRAIN AND WHEELS HAVE NOT SOLVED THE PROBLEM. VIBRATION IS ENOUGH TO NUMB HANDS AND FEET AND DISTORT THE REAR VIEW MIRROR IMAGES.*AK
(1) I WAS DESCENDING DOWN A SNOW COVERED HILL. (2) ANTI-LOCK BRAKES ENGAGED AND APPEARED TO LOCK UP THE WHEELS. THE ANTI-LOCK BRAKES DID NOT SLOW THE VEHICLE, NOR DID THEY ALLOW ME TO TURN. THE ABS SYSTEM DID NOT DISENGAGE UNTIL ABOUT 1 FULL SECOND AFTER I RELEASED THE BRAKE COMPLETELY. I CAME VERY CLOSE TO ROLLING THE TRUCK INTO A GULLY. (3) I PULLED THE ABS BREAKER, AND HAVE HAD NO FURTHER PROBLEMS EVEN ON THE SAME HILL. *JB
VEHICLE WAS PARKED AND RUNNING IDLE. CONSUMER ENTERED A BUILDING. WHEN THE OWNER EXITED THE BUILDING FOUND THE VEHICLE 300 FEET AWAY FROM WHERE IT WAS ORIGINALLY PARKED. *AK
VEHICLE STALLED INADVERTENTLY. VEHICLE COULD BE DRIVEN AT ANY SPEED AND THIS DEFECT COULD OCCUR. *AK
PARK POSITION ON TRANMISSION FAULTY. I SHIFTED INTO PARK AND IT DROPPED INTO REVERSE AND I HAD A RUNAWAY POWERED REVERSE INCIDENT. *AK
I OWN A 2004 DOGE RAM 3500 WITH AN AUTOMATIC TRANSMISSION, I HAVE FOUND THAT ON SOME OCCASIONS THE TRANSMISSION WILL NOT ENGAUGE IN PARK EVEN THOUGH IT SAYS IT IS IN PARK. WHEN THIS HAPPENS IT WILL GO BACK INTO REVERSE, USUALLY WHEN YOU HAVE EXITED THE TRUCK AND IT STARTS GOING BACKWARDS.*AK
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →