Page 3 of 5 · complaints 101–150 of 214

2004 Dodge Ram 3500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Jun 14, 2013102,000 milesWA

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE RIGHT TURN SIGNAL AND THE BRAKE LIGHTS WERE INOPERABLE HOWEVER, THE TAIL LIGHTS WERE FUNCTIONAL. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE IT WAS DETERMINED THAT THE FUSES WERE NOT DEFECTIVE HOWEVER, THE VEHICLE HAD A SEVEN PULL CONNECTER FOR HAULING A TRAILER AND THE DEALER SUGGESTED THAT THE FUSE BOARD BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE AND CURRENT MILEAGES WERE 102,000. *TR

Service Brakes
Filed Jun 5, 201396,000 milesNJ

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT HE FOUND BRAKE FLUID ON HIS SHOE WHILE IN THE CABIN. THE CONTACT ALSO STATED THAT THERE WAS AN APPARENT BRAKE FLUID LEAK OUTSIDE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION. THE FAILURE WAS LOCATED AT THE BRAKE MASTER CYLINDER AND THE HYDRO ASSIST SYSTEMS, WHICH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 96,000.

Visibility/Wiper
Filed Jan 2, 201378,000 milesID

HEATER CONTROL DOOR FAILURE. 2 OCCURRENCES. FIRST (AUG 2012 ) WAS THE A DOOR WHICH DID NOT ALLOW AIR FLOW TO ANY VENTS AS IT SHOULD. SECOND WAS A MODE CONTROL DOOR (12/31/2012), ONLY ALLOWING AIR TO THE DASH VENTS, NONE TO THE DEFROSTER. POTENTIAL TO RESTRICT VISIBILITY IN WINTER CONDITIONS DUE TO INABILITY TO DEFROST/MELT ACCUMULATIONS ON THE WINDSHIELD. THIS SEEMS TO BE A FAIRLY PREVALENT ISSUE ON THESE VEHICLES. *TR

Structure
Filed Mar 19, 2012VA

THE DASH BOARD HAS MANY CRACKS IN IT. *JS *TR

Visibility
Filed Jan 17, 201277,000 milesAL

MESSAGE: I DRIVE A 3500 DODGE RAM PICK UP TRUCK. RECENTLY I WAS BEGINNING TO HAVE DIFFICULTY SEEING DUE TO WINDSHIELD FOGGING UP. I TURNED ON THE DEFROSTER ON AND THERE WAS NO HELP IN THE VISIBILITY THROUGH THE WINDSHIELD. MY VISIBILITY WENT TO ZERO VERY QUICKLY. I VEERED OFF THE HIGHWAY AND INTO A DITCH BEFORE I COULD GET MY VEHICLE STOPPED. UPON INVESTIGATION OF THE PROBLEM, I DISCOVERED THAT THE BLEND DOOR IN THE HVAC SYSTEM HAD BROKEN. THE BLEND DOOR DIRECTS THE AIR TO THE APPROPRIATE VENTS AS DIRECTED BY THE VEHICLE OPERATOR. THE DOOR BEING BROKEN WOULD PREVENT THE DIRECTION OF AIR TO ANYWHERE EXCEPT THE DEFAULT LOCATION WHICH IN THIS CASE WOULD BE THE DASH VENTS. THIS IS A MAJOR SAFETY PROBLEM IN THIS VEHICLE. THE DEFAULT LOCATION OF THIS DOOR SHOULD WITH OUT A DOUBT BE THE DEFROST LOCATION. AFTER HAVING THIS NEAR MISS I HAVE INVESTIGATED OTHER REPORTS OF THIS VEHICLE AND FOUND THAT THEY ARE NUMEROUS. MY DETERMINATION OF THIS SAFETY ISSUE IS THAT CHRYSLER SHOULD IMMEDIATELY HAVE A SAFETY RECALL TO ADDRESS THIS ISSUE. *TR

Structure
Filed Jan 5, 201290,000 milesAL

DASH HAS CRACKED. *TR

Structure › Body
Filed Dec 19, 201153,000 milesAZ

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHENEVER ACCESSING THE FRONT DRIVER SIDE DOOR WITH THE MANUAL KEY OR REMOTE KEY FOB, THE DOOR WOULD FAIL TO RELEASE AND OPEN. THE CONTACT ENTERED THE VEHICLE THROUGH THE FRONT PASSENGER SIDE DOOR. THE MALFUNCTION WAS CONTRIBUTED TO THE FAULTY DOOR ACTUATOR. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 53,000.

Steering
Filed Dec 15, 201183,698 milesAR

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500 HD. THE CONTACT STATED THAT THE VEHICLE WAS PARKED IN A RESIDENTIAL DRIVEWAY WHEN POWER STEERING FLUID BEGAN LEAKING. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE MECHANIC CONFIRMED THAT THE POWER STEERING PUMP NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 83,698 AND THE CURRENT MILEAGE WAS 83,806.

Electrical System
Filed Oct 13, 201139,595 milesOK

WHEN PLACING THE TURN SIGNAL IN THE LOWER POSITION TO MAKE A LEFT TURN SIGNAL THE RIGHT SIGNAL WILL COME ON. SOME TIMES NETHER WILL COME ON WHEN LEVER PLACED IN THE RIGHT TURN POSITION. SOME TIMES LEFT TURN LIGHTS COME ON WHEN THE LEVER IS PLACED IN THE RIGHT SIGNAL POSITION. *TR

Suspension
Filed Sep 26, 201187,100 milesMT

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING 65 MPH WHEN THE CONTACT DROVE OVER A POTHOLE AND THE FRONT END OF THE VEHICLE BEGAN SHAKING VIOLENTLY. THE CONTACT DID NOT TAKE THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE CONTACT STATED THE VEHICLE WAS UNSAFE TO DRIVE, ESPECIALLY WHILE PULLING A FIFTH WHEEL. THE FAILURE MILEAGE WAS 87,100.

Steering
Filed Jul 13, 201165,800 milesMI

IN DECEMBER 2009 I WAS INVOLVED IN AN ACCIDENT IN MY 2004 3500 DODGE RAM WHILE ON MY WAY TO WORK. IT WAS HIT IN THE DRIVER'S SIDE FRONT TIRE WHICH CAUSED FRONT SUSPENSION DAMAGE. THE TRUCK WAS NOT DRIVABLE. I CALLED AAA AND HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP AND THAT'S WHERE I HAD THE REPAIRS DONE. THE DAMAGE WAS QUITE EXTENSIVE AND MOST (IF NOT ALL) OF THE FRONT STEERING COMPONENTS WERE REPLACED. THE TRUCK ONLY HAD 63,285 MILES ON IT AT THE TIME. ON MONDAY, MAY 30TH 2011(MEMORIAL DAY) MY WIFE WAS BACKING MY TRUCK INTO THE DRIVEWAY WHEN THE LEFT OUTER TIE ROD BROKE AND LEFT THE TRUCK BLOCKING THE STREET. I WAS ABLE TO MOVE THE TRUCK INTO MY DRIVEWAY BY JACKING IT UP AND STRAIGHTENING THE TIRE AND CONTINUING TO DO SO EVERY FEW FEET UNTIL IT WAS CLEAR OF THE ROAD. IF THIS WOULD HAVE HAPPENED LESS THAN 24 HRS EARLIER IT WOULD HAVE BROKE WHILE I WAS TOWING A FRIENDS CHEVY VAN DOWN I-75 AT 70 MPH! I HAD IT TOWED TO TELEGRAPH CHRYSLER JEEP BECAUSE I KNEW THAT THEY HAD REPLACED THAT TIE ROD LESS THAN 3000 MILES AGO FROM THE ACCIDENT CLAIM. THEY TOLD ME THE PART WAS OUT OF WARRANTY TO CALL CHRYSLER DIRECTLY. THEY ALSO TOLD ME THAT THEY COULDN'T SELL ME THE PART BECAUSE CHRYSLER'S POLICY ON THIS WAS THEY HAD TO SELL ME THE ENTIRE FRONT STEERING COMPONENT PACKAGE AND IT WOULD COST ME OVER $600.00! AFTER A DOZEN OR TWO PHONE CALLS BACK AND FORTH TO MY EMPLOYER (YES I WORK FOR THESE INGRATES!) THEY TOLD ME THERE WAS NOTHING THEY COULD DO. AFTER NOT BEING ABLE TO PURCHASE THE PART I

Structure
Filed Jun 22, 201156,943 milesLA

TL* THE CONTACT OWNS A 2004 DODGE 3500. THE CONTACT STATED THE DASHBOARD AND INSTRUMENT PANEL WAS CRACKING AND THE PARTS NEAR THE TOP OF THE GLASS ARE DETACHING. THE VEHICLE WAS NOT INSPECTED BY THE DEALER. THE CONTACT ALSO STATED THAT THE GAUGES ON THE INSTRUMENT PANEL ARE FUNCTIONING NORMALLY. THE FAILURE MILEAGE WAS UNKNOWN. THE CURRENT MILEAGE WAS 57,943. UPDATED 8/29/11 *CN THE DASH WAS CRACKED IN SEVERAL PLACES ALL THE WAY TO THE WNDSHIELD. UPDATED 09/26/11

Power Train › Automatic Transmission › Lever and Linkage › Column Shift
Filed Mar 24, 2011200 milesWA

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE VEHICLE WAS SHIFTED INTO PARK BUT THE GEAR STAYED IN REVERSE. THE VEHICLE ROLLED OFF WHEN THE CONTACT EXITED THE VEHICLE, WHICH WAS NOT THE FIRST INSTANCE OF THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN HOOKED THE HORN UP TO A RELAY. THE PURPOSE WAS FOR THE VEHICLE TO HONK AND WARN THE CONTACT WHEN THE VEHICLE WAS IN REVERSE. THE FAILURE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 200. UPDATED 04/06/11*LJ UPDATED 5/9/11 *CN THE CONSUMER STATED THE PROBLEM WAS SHIFTING TO PARK AND NOT BEING ABLE TO GET PASS REVERSE. WHEN SHIFTING THE GEAR SHIFT IT FELT AS THOUGH THE GEAR WAS BEING PLACED IN PARK. THE CONSUMER STATED ON SEVERAL OCCASIONS, HE THOUGHT HE PLACED THE GEAR SHIFT IN PARK, BUT SUDDENLY DISCOVERED THE VEHICLE STARTED MOVING. THE DEALER INSTALLED AN ALARM TO THE HORN TO SO THE CONSUMER WOULD BE WARNED. HOWEVER, THE ALARM DID NOT ALWAYS WORK. UPDATED 05/19/11

Fuel System, Diesel
Filed Mar 15, 2011118,000 milesWA

2004 DODGE 3500 CUMMINS DIESEL INJECTORS WENT OUT ON IT, DIED IN THE MIDDLE OF THE STREET, AFTER STARTING HARD FOR A FEW WEEKS. MECHANIC REPLACED INJECTORS, LESS THAN 2000 MILES ON NEW ONES AND THEY WENT OUT AGAIN. CUMMINS MECHANIC SAYS WHOLE ENGINE IS BAD, THERE WERE 4 OTHER TRUCKS AT MECHANIC WITH SAME PROBLEM. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Feb 14, 2011CO

THE VENTS ON MY 2004 DODGE 3500 DIESEL STAY ON THE FRONT VENTS AND WILL NOT CHANGE WITH THE KNOB. AFTER READING ABOUT THIS PROBLEM IT APPEARS TO BE THE BLEND DOORS AS WELL AS THE HVAC COMPONENT. THERE ARE NUMEROUS COMPLAINTS ON DODGE WEBSITES ABOUT THIS. THE COST IS OVER $600 DOLLARS DUE TO THE LABOR OF PULLING THE ENTIRE DASH OUT OF THE TRUCK AND REPLACING THE PARTS. THE PARTS ARE AROUND $50 DOLLARS. THEY USED CHEAP PLASTIC THAT WEARS OUT. *TR

Structure
Filed Dec 7, 201085,000 milesTX

I HAVE A 2004 DODGE 3500. THE DASH HAS TWO LARGE CRACKS. ONE IS ABOVE THE AIRBAG AND I AM CONCERNED IF THE AIRBAG COMES OUT, WILL THE DASH COME APART AND HIT THE PASSENGER. *TR

Suspension › Front
Filed Nov 30, 201080,000 milesNM

HAVE A 2004 DODGE 3500 RAM IT HAS THE DEATH WOBBLE AND EVERY THING IS TIGHT UNDER THE TRUCK BUT WHEN YOU HIT THAT BUMP IN THE ROAD THE FRONT END GOES CRAZY TILL YOU SLOW DOWN TO ABOUT 20MPH TRY THAT ON THE FREEWAY. *TR

Suspension
Filed Nov 3, 2010101,270 milesMI

DODGE 2004 3500 PICKUP. 100,000 MILES HAS DEVELOPED "DEATH WOBBLE". FRONT END SHAKES EXTREMELY VIOLENTLY WHEN TRUCK HITS A BUMP ABOVE 65 MPH> HAVE REPLACED BALL JOINTS, TIE ROD ENDS AND STEERING DAMPENER WITH NO SUCCESS. *TR

Steering
Filed Jul 16, 2010150,000 milesNC

TL* THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED WHEN DRIVING OVER A BUMP AT SPEEDS OF 50 MPH AND ABOVE, THE VEHICLE WOULD SHAKE VIOLENTLY AND THE VEHICLE WOULD BECOME VERY DIFFICULT TO STEER. THE CONTACT STATED HE WOULD HAVE TO BRAKE TO A FULL STOP TO PREVENT THE FAILURE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE PERSISTED WHENEVER THE CONTACT WAS DRIVING ABOVE 50 MPH OVER A BUMPY ROAD SURFACE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 150,000 AND THE CURRENT MILEAGE WAS 178,000.

Suspension
Filed Jul 11, 2010123,000 milesTX

MY 2004 DODGE 3500 4X4 HAS A FRONT END PROBLEM...IT SHAKES UNCONTROLLABLY WHEN IT HITS A SERIES OF BUMPS IN THE ROAD AT OR ABOVE 45MPH. I HAVE REPLACED THE STEERING STABILIZER AND THE FRONT SHOCKS TO ONLY HAVE IT GET WORSE. IT HAPPENS ENOUGH NOW THAT I DON'T DARE GO ABOVE 60 MPH FOR FEAR OF CRASHING THE TRUCK OR HITTING SOMEBODY ELSE. IT GETS EVEN WORSE WHEN I PULL MY TRAILER. *TR

Visibility › Windshield Wiper/Washer
Filed Jul 9, 2010167,000 milesSD

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT ANY SPEED, THEWINDSHIELD WIPERS DID NOT WORK PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT HIS VIN WAS NOT INCLUDED IN THE MANUFACTURERS RECALL. THE FAILURE MILEAGE WAS 167000 AND THE CURRENT MILEAGE WAS 168000. UPDATED 09/22/10. *LJ UPDATED 09/23/10

Service Brakes, Hydraulic › Antilock/Traction Control/Electronic Limited Slip › Control Unit/ModuleFire
Filed Apr 26, 2010120,000 milesMI

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE BRAKES LOCKED UP AND THE DRIVER REAR SIDE BRAKES ALSO OVERHEATED. THE FAILURE OCCURRED THREE TIMES AFTER THE INITIAL FAILURE IN THREE WEEKS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP TO BE INSPECTED AS THE ABS CONTROL MODULE HAD BURNED. THE VEHICLE HAD NOT BEEN REPAIRED AT THE TIME OF THE COMPLAINT BECAUSE THE PARTS NEEDED WERE NOT AVAILABLE UNTIL JULY 29, 2010. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 120,000. UPDATED 6/17/10 *CN UPDATED 06/18/10

Suspension
Filed Apr 12, 2010CA

RM 3500 4X4 LONG BED QUAD CAB. I HAVE A STOCK TRUCK. TIE ROD ENDS ARE SHOT, STEERING GEAR BOX IS SHOT, BALL JOINTS NEED TO BE REPLACED BUT NOW FALL IN THE "LIMITS" THAT DODGE DECIDED TO EXTEND THE MEASUREMENTS. MY TRUCK IS A 2004 WITH ONLY 106,000 HIGHWAY MILES. MY FRIEND HAS THE SAME TRUCK BUT DUALLY 05 AND HAS 62,000 MILES AND HAS TO REPLACE THE SAME THING OTHER THAN HIS STEERING GEAR BOX FOR NOW. COST FOR ME TO REPAIR WITH LABOR IS $1300.00 HOW CAN PARTS GO OUT THIS QUICK IS BEYOND ME. I HAVE OWNED EVERY TRUCK AND NEVER HAD I NEEDED TO REPLACE THESE KIND OF PARTS WITH LOW MILES. *TR

Fuel System, Diesel
Filed Mar 24, 2010160,000 milesOK

I HAVE A 2004 DODGE RAM 3500. I HAVE HAD 4 #2 INJECTION LINES BREAK ON IT SINCE 10 NOV 2009. I HAVE CALLED BOTH DODGE AND CUMMINS ON THE ISSUE. CUMMINS SAID TO CALL DODGE, AND DODGE SAID IT WAS "NOTED" AND THEY WOULD LOOK INTO IT. THE PROBLEM THAT I HAVE WITH IT IS THAT WHEN IT BREAKS IT SPRAYS DESIEL FUEL ONTO THE TURBO CHARGER. THAT RECHES TEMPERATURES THAT EXCEED THE LOWER FLAMABILITY RATE OF DESIEL FUEL. BUT LUCKLILY IT HAS NOT CAUGHT FIRE YET. BUT 4 LINES IN SIX MONTHS SEEMS TO BE EXCESSIVE. I HAVE SEEN A TREND WHILE TRYING TO LOCATE THE PART. ALMOST ALL OF THE PARTS DEALERS KNOWS WHICH INJECTION LINE IS BROKEN BEFORE I TELL THEM. SO IT HAS TO BE A COMMON PROBLEM. AND THIS PARTICULAR INJECTION IS USUALLY ON BACK ORDER. I THINK IT IS A SEVERE SAFTEY ISSUE. AND I WOULD LIKE TO SEE IT GGET FIXED OR ADDRESED BEFORE ANYONE GETS BURNED UP IN A VEHICLE DUE TO THE FUEL IGNITION.

Visibility
Filed Feb 28, 2010109,000 milesKY

STARTED TRUCK UP LET WARM AND DEFROST WINDOWS. SNOWING AND FREEZING COLD TEMPS. AFTER WARMING UP TRUCK LEFT HOUSE ABOUT 1/2 MILE WINDOWS FROZEN OVER AND COULD NOT SEE OUT. PULLED OFF ROAD DEFROSTER WAS NOT SWITCHING TO BLOW AIR ON WINDOW. JUST BOUGHT TRUCK USED. LOCAL DEALER INFORMED ME DID 2-3 REPAIRS A WEEK FOR THIS BUT NO RECALLS YET. WANTED 750.00 TO FIX. DODGE RAM TRUCKS ALL SERIES. *TR

Suspension › Front
Filed Jan 6, 2010105,000 milesFL

DODGE RAM 3500 4X4 2004 FRONT END HAS VIOLENT FRONT SHAKE CALLED DEATH WOBBLE HAPPENS WHEN TRUCK HITS UNEVEN ROAD SURFACE . DODGE DEALERSHIP SAYS THEY CANNOT FIND ANYTHING WRONG . *TR

Electrical System
Filed Jan 4, 2010172,000 milesUT

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT WAS DRIVING APPROXIMATELY 20 MPH ON NORMAL ROAD CONDITIONS WHEN THE HEATER SYSTEM WAS ACTIVATED; HOWEVER, THE BLOWER FAN FAILED WITHOUT WARNING. THE FAILURE OCCURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE FAILURE WAS CONTRIBUTED TO THE STEERING COLUMN WIRING HARNESS. THE VEHICLE HAS NOT BEEN REPAIRED FOR THE MALFUNCTION. THE CONTACT HAD CONCERN OF THE SAFETY RISK INVOLVED. THE FAILURE MILEAGE WAS 172,000. UPDATED 01/29/10. *LJ THE BAD CONNECTION AT THE IGNITION SWITCH WAS CAUSING AN ARC AND BURNING THE INSTALLATION AT THE END OF THE WIRE HARNESS . THE PROBLEM WAS CAUSING THE BLOWER FAN TO FAIL INTERMITTENTLY. UPDATED 01/29/10 UPDATED 03/30/10 *BF UPDATED09/28/10

Exterior Lighting › Headlights
Filed Oct 2, 2009150,167 milesWA

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE EXAMINING THE FRONT OF HIS VEHICLE HE NOTICED THAT THE HEADLIGHTS ON THE VEHICLE WERE NOT ALIGNED. THE DEALER INFORMED THE CONTACT THAT THE HEADLIGHTS COULD NOT BE ALIGNED. THE CONTACT HAS NOTICED THE PROBLEM WHEN THE VEHICLE WAS PURCHASED. THE CURRENT AND FAILURE MILEAGES WERE 150167.

Visibility
Filed Sep 13, 200935,000 milesTN

WIPERS FAIL TO GO INTO HIGH SPEED OR FUNCTION ON INTERVAL DURING PERIODS OF HIGH HUMIDITY OR RAIN. *TR

Vehicle Speed Control
Filed Jan 17, 2009140,700 milesMN

2004 DODGE RAM 3500 PICKUP CUMMINS 5.9 LITER DIESEL ENGINE. 1/17/2009 UNDER/OVER ACCELERATION. VEHICLE IS A "DRIVE BY WIRE" DESIGN. PROBLEM HAPPENED VERY SPORADICALLY. WOULD ONLY HAPPEN WHEN VEHICLE AND OUTSIDE AIR TEMP WAS 20 DEGREES F OR LOWER. PROBLEM HAPPENED ABOUT 4 TIMES DURING THE WINTER OF 2007-2008. PROBLEM AT THAT TIME WAS ONLY UNDER ACCELERATION. I WOULD BE DRIVING DOWN THE HIGHWAY AT BETWEEN 55 AND 70 MPH. THE TUCK WOULD SUDDENLY NOT MAINTAIN SPEED AND WOULD NOT ACCELERATE. PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULD PRODUCE NO RESPONSE FROM THE ENGINE. CHECK ENGINE LIGHT COMES ON. AFTER A FEW SECONDS TRUCK DRIVES NORMALLY AGAIN. THIS SCENARIO HAS HAPPENED 8 TO 10 TIMES. OVER ACCELERATION. THIS HAPPENED TWICE ON 1/13/09. AGAIN TRUCK HAD BEEN SITTING OUTSIDE ALL DAY. STARTED TRUCK AND ALL WAS NORMAL FOR THE FIRST 5 OR 10 MINUTES OF DRIVING. I WAS DRIVING DOWN THE HIGHWAY AT A STEADY SPEED OF 60 MPH. WITH NO INPUT FROM ME SUDDENLY THE TRUCK ACCELERATED VERY RAPIDLY. THE TRANSMISSION DOWN SHIFTED AND THE ENGINE RPM JUMPED UP CONSIDERABLY. IN MY PANIC I STABBED THE BRAKE PEDAL AND WAS ABLE TO SLOW THE TRUCK SOMEWHAT. AFTER ACCELERATING WILDLY FOR ABOUT 1 TO 2 SECONDS THE TRUCK THEN WENT INTO THE UNDER ACCELERATION MODE. NOW PUSHING THE GAS PEDAL ALL THE WAY TO THE FLOOR WOULD GET ZERO RESPONSE FROM THE ENGINE. THIS SUDDEN OVER ACCELERATION HAPPENED AGAIN ABOUT TEN MILES FURTHER DOWN THE ROAD. LUCKILY THE ROADS WERE DRY AND THERE WERE NO VEHICLES CLOSE ENOUGH

Exterior Lighting › Turn Signal
Filed Jul 16, 200850,000 milesMO

TURN SIGNAL NOT SHOWING CORRECT DIRECTION OR NOT WORKING AT ALL. WET WEATHER MAY HAVE SOMETHING TO DO WITH IT. TILT STEERING WHEEL USUALLY AFFECTS THE SITUATION. *TR

Electrical System
Filed Jun 10, 2008104,000 milesTX

ON A 2004 DODGE TRUCK WHEN YOU HOOK UP A TRAILER YOU MAY NOT HAVE BRAKE OR TURN SIGNALS ON TRAILER BUT TRUCK WORKS FINE DUE TO A INTERGRADED FUSE BOX ASSY YES THERE ARE FUSES THAT SHOW GOOD BUT THE FUSE BOX INTERNAL WILL SHORT OUT DODGE HAS SEVERAL PROBLEMS AND SOME FIRES . *TR

Exterior Lighting › HeadlightsCrash3 injured
Filed May 27, 200868,583 milesWY

CONDITIONS: 45*F +/- HEAVY RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD IT'S HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. CONDITIONS: 45*F +/- RAIN, TORNADO WARNING IN EFFECT. 3:30PM MY VEHICLE HAD ITS HEADLIGHTS, DRIVING LIGHTS AND WINDSHIELD WIPERS ON. VEHICLES INVOLVED: 2004 DODGE RAM 3500 CREW CAB LONG BED 4X4 DIESEL (MINE) MID 90'S CHEVROLET LUMINA SEDAN I WAS TRAVELING NORTHBOUND ON YELLOWSTONE ROAD BEHIND A MID 90'S CHEVROLET LUMINA. I WAS TRAVELING BEHIND THEM AT OR BELOW THE POSTED SPEED LIMIT OF 55MPH WHEN THE LUMINA SIGNALED TO TURN RIGHT AND BRAKED; AS SOON AS THEY BRAKED I BEGAN TO BRAKE JUST AS A PRECAUTION. THEY THEN PROCEEDED TO PULL ALL THE WAY PAST THE WHITE LINE ONTO THE RIGHT SIDE OF THE ROAD WITH THEIR VEHICLE BEING COMPLETELY SITUATED ON THE SHOULDER WITH THEIR RIGHT TURN SIGNAL STILL ON AT WHICH POINT THEY WHERE APPROACHING A DRIVEWAY ON THEIR RIGHT SIDE. I DID NOT ACCELERATE AND THEN I SAW THE CHEVROLET'S FRONT WHEELS BEGIN TO TURN LEFT AT WHICH POINT I TURNED LEFT AS HARD I AS POSSIBLE. THEY WERE MAKING IN ILLEGAL U-TURN ON A STATE HWY WITH DOUBLE YELLOW LINES. I TURNED AS HARD AS POSSIBLE BUT THE ACCIDENT WAS UNAVOIDABLE AND MY DODGE'S PASSENGER SIDE FRONT BUMPER MADE CONTACT WITH THE DRIVER'S SIDE FRONT DOOR OF THE CHEVROLET WHEN THE FRONT END OF THEIR CAR WAS HALFWAY ACROSS THE SOUTHBOUND LANE OF TRAFFIC. UPON IMPACT MY AIRBAGS DEPLOYED. I DID NOT HOWEVER TOUCH THEM OTHER THAN MY LEFT ARM BEING BRUSHED UP AGAINST IT UPON DEPLOYMEN

Power Train › Automatic Transmission
Filed Feb 11, 200810,000 milesOH

E-17 SAFTEY RECALL. *TR

Tires › Sidewall
Filed Dec 5, 200747,000 milesFL

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500 WITH GOODYEAR WRANGLER SR-A TIRE. THE CONTACT STATED THAT HE NOTICED A DEEP CRACK IN THE SIDEWALL OF THE REAR DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE AND THEY REPLACED THE TIRE. APPROXIMATELY A YEAR AND HALF LATER HE NOTICED A DEEP CRACK ON THE SIDEWALL OF THE FRONT DRIVER SIDE TIRE. THE TIRE SHOP STATED THAT THE TIRE WAS DEFECTIVE. AS OF DECEMBER 5, 2007, THE SHOP HAD NOT REPLACED THE TIRE. THE FAILURE MILEAGE WAS 47,000 AND CURRENT MILEAGE 90,019.

Electrical System
Filed Oct 28, 200738,000 milesTX

I PURCHASED MY TRUCK IN MAY 2006, SINCE I BOUGHT THE TRUCK IT HAS HAD A VIBRATION ON START IE FROM STOP WHEN I START MOVING THE TRUCK HAS A VIBRATION. I AM NOW ON THE THIRD REAR DRIVE SHAFT ASSEMBLY IN MY TRUCK AT 65K MILES. ALSO HAVE HAD TO REPLACE A BLOWN FRONT HUB THAT SEPARATED AT 60K MILES WITH NO PREVIOUS PROBLEMS OR WARNING. HAVE HAD OVER 3K WORTH OF ELECTRICAL WORK DONE AT DEALERSHIP INCLUDING PCM, WIRING HARNESS, FCA, INJECTION PUMP AND SO FORTH AND SO ON. STILL HAVE TONS OF ELECTRICAL ISSUES WITH TRUCK. AND NOW AT 66K MILES THE FUEL SENDING UNIT HAS GONE OUT FOR THE SECOND TIME. *TR

Power Train › Automatic Transmission1 injured
Filed Jul 19, 200762,000 milesAZ

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. AT 62,000 MILES, AN OIL CHANGE WAS PERFORMED ON THE VEHICLE. AS A RESULT OF THE OIL CHANGE, THE FRONT CV JOINT ON THE DRIVESHAFT FAILED AND DAMAGED THE TRANSMISSION, THE TRANSFER CASE, AND THE FLOOR BOARD. THE BEARINGS LACKED THE PROPER AMOUNT OF GREASE. THE DEALER STATED THAT THE CROSS MEMBERS NEEDED TO BE ABLE TO CATCH THE DRIVESHAFT. HOWEVER, IF THE CONTACT IS DRIVING AT A HIGH RATE OF SPEED, HE COULD DAMAGE THE CROSS MEMBERS. THE DEALER ALSO STATED THAT THEY COULD AND WOULD NOT SERVICE THE VEHICLE BECAUSE IT WAS DRIVEN TOO LONG AFTER THE COMPONENT FAILED AND THE PARTS ARE NO LONGER UNDER WARRANTY. GENERAL MOTORS INFORMED THE DEALER TO NO LONGER GIVE THE CONTACT ANY FURTHER INFORMATION DUE TO THE PROPRIETY ISSUES ASSOCIATED WITH THE DEFECT. THE CONTACT STATED THAT WHEN THE FLOOR BOARD GAVE IN, IT MILDLY INJURED HIS SON'S FOOT. ALSO, THE FLOOR BOARD SEVERED SEVERAL PIPE LINES. THE CURRENT MILEAGE IS 66,000 AND FAILURE MILEAGE WAS 62,000.

Power Train › Axle HubsCrash
Filed Jun 12, 200750,240 milesTX

1) MY 1 TON 3500 DODGE TRUCK JUST CAME OUT OF PARK ON ITS OWN AFTER ABOUT 5 MINUTES AND BACKED INTO THE SIDE OF ANOTHER CAR. I WAS SITTING IN THE DRIVERS SEAT USING THE PHONE AND IN PARK AND IT DECIDED TO GO INTO REVERSE AFTER ABOUT 5 MINUTES 2) THE RIGHT FRONT WHEEL BEARING SEIZED UP FROM LACK OF GREASE AT 52,200 MILES. NO DAMAGE OR ACCIDENT, IT JUST SOUNDED REALLY BAD AND QUIT TURNING

Power Train › Automatic TransmissionCrash1 injured
Filed Jun 6, 2007300 milesTX

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. THE CONTACT STATED THAT THE GEARS SHIFT FROM PARK TO REVERSE, CAUSING THE VEHICLE TO ROLL WITHOUT WARNING. THE FIRST INCIDENT OCCURRED WHEN THE PARKED VEHICLE SUDDENLY ROLLED AND STRUCK A CONCRETE PILLAR. THE CONTACT CALLED THE MANUFACTURER ABOUT THE FAILURE AND A REPRESENTATIVE INSPECTED THE VEHICLE. THE REPRESENTATIVE WAS UNABLE TO FIND ANY FAILURES. ONE YEAR LATER, THE CONTACT RECEIVED RECALL LETTER # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE DEALER STATED THAT MANY CUSTOMERS ARE REMOVING THE REMEDY BECAUSE IT DOES NOT HELP. THE CONTACT ALSO STATED THAT HER HUSBAND WAS INVOLVED IN A CRASH DURING ONE OF THE FAILURES AND INJURED HIS BACK. THE VEHICLE HAS SUSTAINED DAMAGE DURING THREE OUT OF THE FOUR FAILURES. THE CURRENT MILEAGE IS 90,000 AND FAILURE MILEAGE WAS 300.

Power Train › Automatic TransmissionCrash
Filed May 23, 200714,600 milesWI

TL*THE CONTACT OWNS A 2004 DODGE 3500. ON MARCH 21, 2007, THE VEHICLE AUTOMATICALLY SHIFTED FROM PARK INTO REVERSE. THE VEHICLE ROLLED FOR ALMOST 100 YARDS INTO HIS NEIGHBOR'S BRICK HOUSE. THE CRASH CAUSED EXTENSIVE DAMAGE AND SHIFTED THE HOUSE FIVE INCHES. THE CONTACT HAS A POLICE REPORT THAT STATED THE VEHICLE WAS DEFECTIVE. THERE IS SAFETY RECALL # 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE ENGINE SIZE WAS UNKNOWN. THE CURRENT MILEAGE IS 17,000 AND FAILURE MILEAGE WAS 14,600.

SteeringCrash
Filed May 17, 200768,205 milesOK

TL*THE CONTACT OWNS A 2004 DODGE RAM 3500. WHILE DRIVING 20 MPH, THE STEERING FAILED AND THE CONTACT LOST CONTROL OF THE VEHICLE AND DROVE INTO A DITCH. THE FAILURE OCCURRED ON MAY 9, 2007 AND WITHOUT WARNING. A CHRYSLER CUSTOMER CALL CENTER REPRESENTATIVE RETURNED HIS CALL; HOWEVER, THEY WERE UNABLE TO ASSIST HIM SINCE THE VEHICLE WAS REMOVED FROM THE SCENE OF THE CRASH. THE CONTACT RECEIVED THE PARTS FROM THE DEALER TO REPAIR THE VEHICLE. THE SERVICE MANAGER STATED THAT CHANGES WERE MADE TO THE PARTS NEEDED TO REPAIR THE STEERING FAILURE; HOWEVER, THE ORIGINAL PARTS WERE USED TO PERFORM THE REPAIR. THE VIN WAS CONFIRMED WITH THE OWNER; HOWEVER, IT WAS UNABLE TO BE VERIFIED BY THE SYSTEM. THE CURRENT MILEAGE IS 68,700 AND FAILURE MILEAGE WAS 68,205.

Engine and Engine Cooling › Engine › Diesel
Filed Apr 16, 2007WI

DODGE RAM 3500 CUSTOMER PURCHASED A MOTOR AND WARRANTY AND WANTS DAIMLER TO PAY FOR REPAIRS**CC THE CONSUMER STATED WHEN THE MOTOR FAILED, IT CAUSED THE STARTER, STEERING STABILIZER, TORQUE CONVERTER COOLER, THE #6 CAP ON THE CONNECTION ROD TO FAIL. IT ALSO PUT A HOLE IN THE SIDE OF THE BLOCK AND BROKE THE CAM SHAFT IN HALF. THE TRUCK WAS EVENTUALLY FIXED, HOWEVER THE CONSUMER PICK THE VEHICLE UP AND PUT A 100 MILES ON THE VEHICLE, THE TURBO FAILED. THE CONSUMER TOOK THE VEHICLE TO HIS LOCAL DEALERSHIP AND THE REPAIR WAS COVERED UNDER WARRANTY. *JB

Fuel System, DieselFire
Filed Feb 24, 200769,786 milesFL

WE HAVE HAD A FUEL PROBLEM ISSUE WITH THIS TRUCK SINCE APRIL OF 2005 IT BUCKS SO HARD IT BRUISES YOU. WE HAVE REPLACE EVERYTHING POSSIBLE AND IT STILL HAPPENS. THEY SAY IT IS WATER IN FUEL BUT IT IS NOT THAT. WE HAVE HAD SEVERAL HIGH PRESSURE INJECTOR LINES BREAK. ONE CAUSED A FIRE, DIESEL WAS GOING EVERYWHERE. WE HAD SEVERAL BREAK AFTER THAT. THEY HAVE NO CLUE WHY THESE INJECTORS ARE BREAKING BUT WE OWE TO MUCH TO TRADE IN. IT IS JUST ASHAMED THAT YOU CAN NOT GO ANYWHERE SAFE IN A 42,000 TRUCK. WE HAVE STRESSED OUR CONCERNS WITH DODGE THEY SAID NOT THERE PROBLEM . *NM

Structure › Body › Door
Filed Feb 15, 2007UT

MY 2004 RAM 3500 HAS HAD EXTREME ROAD/WIND NOISE THROUGH THE FRONT DRIVER/PASSENGER DOOR SEALS. THIS INSTANCE, THOUGH NOT A SAFETY HAZARD IS VERY IRRITATING WHILE TRAVELING LONGER DISTANCES AT HIGHWAY SPEEDS. I HAVE HAD A DEALER REPAIR TO THE DRIVER'S DOOR AND THEY MADE A MESS OF IT. MY OLD SEAL WAS REMOVED AND REPLACED. THE OLD SEAL WAS CUT DOWN AND A PORTION WAS GLUED TO THE DOOR FRAME STRUCTURE. COUPLE OF NOTES ON THIS FIX. IT DIDN'T FIX THE PROBLEM AND IT WAS POORLY DONE. MY DOOR IS NOW COVERED WITH UGLY BLACK SEALANT AND A TERRIBLE LOOKING CUT PORTION OF AN OLD DOOR SEAL. I COMPLAINED TO THE DEALERSHIP AND THEY RELATED THAT THIS WAS THE ONLY FIX THEY HAD BUT WOULD CONTACT ME WHEN A BETTER FIX CAME OUT. I HAVE NEVER BEEN CONTACTED. I HAVE A FRIEND WITH THE SAME TRUCK AND HE JUST LET ME KNOW THAT A NEW SEAL HAS BEEN DEVELOPED. HE HAD IT INSTALLED THIS WEEK AND IT WORKS GREAT WITH NO OLD SEAL USE AND NO UGLY BLACK SEALANT ALL OVER. I WONDER WHEN MY DEALERSHIP PLANS TO CALL ME? MY GUESS IS NEVER. *JB

Power Train › Automatic Transmission
Filed Feb 7, 200736,000 milesWA

TL*- THE CONTACT HAD THE RECALL REPAIR FOR 05V462000 (POWER TRAIN: AUTOMATIC TRANSMISSION) PERFORMED ON HIS 2004 DODGE RAM 3500 AND NOW WANTS THE RECALL WORK UNDONE. THE REASON HE WANTED IT RETURNED TO THE PRIOR CONDITION IS THAT THE VEHICLE KEEPS HONKING AND THE VEHICLE HEAD LIGHTS ARE FLASHING EVERY TIME HE LEAVES THE VEHICLE IDLING. IN ORDER FOR THE VEHICLE TO STOP HONKING AND THE LIGHTS TO STOP FLASHING THE CONTACT WOULD HAVE TO SHUT IT OFF COMPLETELY. THE FAILURE AND CURRENT MILEAGE WERE BOTH 36000 MILES.

Power Train › Automatic TransmissionCrash
Filed Feb 5, 2007NM

TL*- THE CONTACT STATED THAT THE 2004 DODGE RAM 35000 HAD RECALL 05V462000 CONCERNING THE POWERTRAIN: AUTOMATIC TRANSMISSION. HE STATED THAT SINCE THE RECALL REPAIR WAS COMPLETED ON THE VEHICLE HE HAD PROBLEMS WITH THE HORN. HE HAS HAD A CRASH WITH THE NEW RECALL REPAIR. WHILE BACKING UP THE VEHICLE TO THE TRAILER HE OPENED THE DRIVER'S SIDE DOOR TO CONTINUE BACKING UP AND THE HORN INADVERTENTLY WENT OFF. THE CONTACT THEN JUMPED OUT OF THE VEHICLE AND THE TRUCK CRASHED INTO THE TRAILER. THE CONTACT STATED THAT IF THE VEHICLE WAS NOT IN PARK AND HE OPENED THE TRUCK DOOR THE HORN WOULD GO OFF STARTLING HIM QUITE A BIT, AND MAKING HIM NERVOUS. THE CONTACT FELT THIS WASA SAFETY PROBLEM. HE WAS A VETERAN AND HAD ISSUES WITH STARTLING WHILE BACKING UP. HE'S NEVER HAD THIS PROBLEM UNTIL THE RECALL REPAIR WAS DONE TO HIS VEHICLE. *AK UPDATED 03/02/07. *JB

Power Train › Automatic Transmission
Filed Oct 27, 200615,000 milesVA

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PARKED WITHOUT THE KEYS IN THE IGNITION, OR WHILE DRIVING VARIOUS SPEEDS, THE OUT-OF-PARK ALARM HORN BLEW WITHOUT WARNING. A NHTSA RECALL, #05V462000 WAS PERFORMED ON THE VEHICLE CONCERNING THE AUTOMATIC TRANSMISSION; HOWEVER, THE RECALL DID NOT REMEDY THE PROBLEM. THE VEHICLE WAS INSPECTED BY A DEALER WHO WAS ABLE TO DUPLICATE THE PROBLEM, BUT WOULD NOT REMOVE THE OUT-OF-PARK ALARM. THE MANUFACTURER WAS ALERTED.

Power Train › Automatic Transmission › Lever and Linkage › Column ShiftCrash
Filed Oct 24, 200627,000 milesWI

DT*: THE CONTACT STATED WHILE THE VEHICLE WAS PLACED IN PARK AND LEFT UNATTENDED IN THE DRIVEWAY WITH THE ENGINE RUNNING, THE COLUMN GEAR SHIFT SLIPPED OUT OF PARK AND INTO REVERSE WITHOUT WARNING. THE VEHICLE ROLLED BACKWARDS AND CRASHED INTO A TREE, MODERATE DAMAGE WAS SUSTAINED, BUT THE POLICE WERE NOT ALERTED. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE COLUMN GEAR SHIFT WAS IN REVERSE. THE VEHICLE WAS TAKEN TO A DEALER TO AWAIT FURTHER INSPECTION. THE MANUFACTURER WAS NOT ALERTED.

Power Train › Axle Assembly › Axle Shaft › Seal
Filed Oct 18, 200660,000 milesTX

2004 DODGE 3500 TRUCK FRONT L/H WHEEL HUB ASSY BEARING CAME APART AT 70 MPH CAUSING THE TRUCK TO CROSS OVER 2 LANES OF TRAFFIC AND INTO ONCOMING TRAFFIC. DODGE DEALER TOLD ME THIS IS A PROBLEM. BUT IT COST ME 350 DOLLARS THIS TO ME IS A SAFETY ISSUE AND A CUSTOMER SHOULD NOT HAVE TO PAY THE COST OR DIE DUE TO THIS. *NM

Electrical System › HornCrash
Filed Sep 6, 2006MN

2004 DODGE RAM 3500. OUT OF PARK. VEHICLE DOES NOT GO ALL THE WAY INTO PARK, AND THE VEHICLE WILL ROLL AWAY WHEN YOU GET OUT. WE HAD A RECALL ON THIS PROBLEM ONLY TO NOW HAVE THE HORN BLAIR WHEN YOU ARE BACKING UP AND YOU HAVE THE DOOR OPEN TO GAGE THE DISTANCE. THIS STARTLED MY HUSBAND WHEN BACKING INTO A VERY CLOSE GARAGE SPACE, MAKING HIM HIT THE ACCELERATOR AND SMASH INTO THE SIDE OF THE GARAGE. WE HAVE BEEN TOLD BY DODGE IT IS NOT A PROBLEM WITH THE VEHICLE IT IS WITH THE OPERATORS OF THE VEHICLE. BUT ONLY THE OPERATORS OF 2004 AND 2005 RAM 2500 AND 3500 TRUCKS???????? NOT 1500 OR ANY OTHER TRUCKS. IT IS AMAZING TO ME THAT ONLY OWNERS OF 2004 & 2005 DODGE RAM 2500 AND 3500 TRUCKS ARE IDIOTS. *NM

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 3500 → · Every Ram 3500 year → · How the figures are calculated →