Page 9 of 12 · complaints 401–450 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Suspension › Front
Filed Jul 24, 200867,044 milesUT

VEHICLE FAILED SAFETY INSPECTION BECAUSE UPPER AND LOWER BALL JOINTS WERE BAD. THE TRUCK IS ONLY 4 YEARS OLD WITH 67,000 MILES ON IT. TRUCK HAS BEEN USED PRIMARILY FOR HIGHWAY DRIVING. I AM AWARE THAT DODGE HAS HAD RECALLS FOR BALL JOINT ISSUES ON THEIR DAKOTA AND DURANGO MODELS. UPPER AND LOWER BALL JOINTS WERE REPLACED TO SATISFY UTAH STATE SAFETY INSPECTION. *TR

Suspension › Front
Filed Jul 22, 200855,000 milesTN

FRONT-END NOISE GRADUALLY GETTING WORSE UNTIL FRONT-END PLAY IN STEERING AND WHEELS AROUND 55,000 MILES. BALL JOINTS AND U-JOINT PARTS WERE REPLACED (MY EXPENSE) AND NOW AGAIN AT 95,500 MILES THE SAME PROBLEM IS OCCURRING AGAIN. *TR

Suspension › Front
Filed Jul 7, 200880,000 milesNJ

2004 DODGE 2500 RAM GAS. AXLE U JOINTS ON FRONT HAVE GONE ALREADY 85,000 ML I DO NOT PLOW NOR DO I 4 WHEEL. FAMILY VEHICLE WITH CHILDREN. I HAVE TALK TO OTHER OWNERS WHO HAVE HAD THESE PROBLEMS WITH THERE'S AT ONLY 60-70,000. WHAT IS GOING ON WITH THEM. *TR

Steering
Filed May 28, 200847,000 milesTX

STEERING COLUMN HAS CLICKING NOISE. DODGE SAID IT NEEDS TO BE REPLACED. THE TRUCK ONLY HAS 47K MILES. (ALREADY HAD TO REPLACE COMPUTER BECAUSE TRUCK WOULD SHUT OFF WHILE GOING DOWN THE HIGHWAY). I'M CONCERNED I WILL JUST LOSE STEERING. THIS TRUCK HAS BEEN NOTHING BUT TROUBLE. *TR

Vehicle Speed Control › Accelerator Pedal
Filed Apr 18, 200870,000 milesCA

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT PREVIOUSLY TOOK HIS VEHICLE TO THE DEALER FOR ROUGH IDLING. THE DEALER REPLACED THREE INJECTORS AND THERE HAD BEEN NO FURTHER OCCURRENCES. ON APRIL 15, 2008, WHILE DRIVING 55 MPH, THE CONTACT DEPRESSED THE ACCELERATOR PEDAL AND THE SPEED INCREASED TO 80 MPH. HE DEPRESSED THE PEDAL AGAIN AND THE SPEED INSTANTLY SHOT UP TO 100 MPH. HE PLACED THE VEHICLE INTO NEUTRAL AND COASTED TO THE SIDE OF THE ROAD. THE VEHICLE WAS TOWED BACK TO THE DEALER AND THEY FOUND ERROR CODE P2122 FOR THE ECM ASSEMBLY, AS WELL AS BELL HOUSING FAILURE. THE MANUFACTURER STATED THAT THEY WOULD NOT OFFER ANY ASSISTANCE AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIRS. THE CURRENT MILEAGE WAS 155,559 AND FAILURE MILEAGE WAS 70,000.

Suspension › Front › Control Arm › Upper Ball Joint
Filed Apr 16, 200835,330 milesNY

BALL JOINT FAILURE. *TR

Power Train › Automatic Transmission
Filed Apr 10, 20084,000 milesWA

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. IN 2005, THE CONTACT'S VEHICLE WAS REPAIRED ACCORDING TO NHTSA CAMPAIGN ID NUMBER 05V462000 (POWERTRAIN: AUTOMATIC TRANSMISSION). THE REPAIR INCLUDED A SOFTWARE MODIFICATION TO EQUIP THE VEHICLES WITH AN OUT-OF-PARK ALARM; HOWEVER, IT HAS CAUSED SIGNIFICANT ISSUES WITH THE HORN ASSEMBLY IN THE VEHICLE. EVERY TIME HE PLACES THE VEHICLE INTO PARK, THE HORN SOUNDS LOUDLY AND CAUSES CHAOS AMONG HIMSELF AND OTHER DRIVERS. THE ONLY WAY TO PREVENT THE HORN FROM SOUNDING IS TO SLOWLY RELEASE THE BRAKE PEDAL, AND THEN SLOWLY SHIFT THE VEHICLE INTO PARK. THE MANUFACTURER DID NOT PROVIDE ANY ASSISTANCE. THE CURRENT MILEAGE WAS 50,000 AND FAILURE MILEAGE WAS 4,000. UPDATED 05/20/08. *LJ

Fuel System, Other › Delivery › Fuel Pump
Filed Mar 23, 2008112,000 milesMO

THE FUEL PUMP ON MY DODGE DIESEL FAILED ON ME WHILE DRIVING WITH MY WIFE AND 2 MONTH OLD DAUGHTER DURING ONE OF THE WORST SNOW/ICE STORMS OF THE SEASON. WE WERE IN RURAL CENTRAL MISSOURI ABOUT 7 MILES FROM THE NEAREST TOWN. FORTUNATELY WE WERE IN AN AREA WHERE WE HAD CELL PHONE SERVICE AND WERE ABLE TO CALL A FRIEND TO COME AND GET US. WHAT MAKES ME FURIOUS IS THAT I LATER FOUND OUT THIS TYPE OF MALFUNCTION IS VERY COMMON AND DODGE HAS ACTUALLY DISCONTINUED THE ORIGINAL UNDER HOOD FUEL PUMP BECAUSE OF IT'S POOR HISTORY AND I HAD TO PAY ALMOST $900 TO HAVE AN IN TANK FUEL PUMP INSTALLED. I FEEL THIS SHOULD BE A RECALL ITEM BECAUSE I DON'T FEEL I SHOULD HAVE TO PAY FOR THEIR POOR ENGINEERING. *TR

Steering › Gear Box (other Than Rack and Pinion)
Filed Mar 20, 2008CO

2004 DODGE RAM 2500 STEERING BOX LEAK. CONSUMER STATES THAT SERVICE TECHNICIAN AND SERVICE MANAGER NOTICED THAT THERE WAS A SIGNIFICANT LEAK AT THE TOP AND BOTTOM SEAL. MECHANIC DETERMINED THAT THE STEERING BOX NEEDED TO BE REPLACED. *KB

Power Train › Transfer Case (4-wheel Drive)
Filed Mar 19, 200859,865 milesCA

2004 DODGE RAM DIESEL 2500 TRANSFER CASE FAILED AT 59,865 MILES AND THE DEALER REFUSED TO REPAIR UNDER WARRANTY (MAXIMUM PROTECTION WARRANTY UPGRADE PURCHASED) DUE TO NO OIL IN TRANSFER CASE (IMPROPER MAINTENANCE). I CONTACTED VERNON AT TRANSFER CASE EXPRESS (510) 533-2273 AND WAS TOLD THAT THIS IS A COMMON PROBLEM WITH THIS TRANSFER CASE THAT IT WILL DEVELOP A LEAK AT THE REAR SEAL AND ALL THE TRANSMISSION FLUID WILL LEAK OUT WHILE DRIVING. THIS WAS CONFIRMED BY BLUMENTHAL TRANSMISSION A DIRECT DISTRIBUTOR OF THESE TRANSFER CASES. THIS WAS ALSO CONFIRMED BY THE FACT THAT NO DODGE DEALER IN THE USA HAS THIS PART AS IT IS ON BACK ORDER STATUS GREATER THAN 30 DAYS LEAD TIME. THIS PRESENTS AS A SERIOUS VIBRATION IN THE FRONT OF THE VEHICLE (FEELS LIKE A TIRE IS FALLING OFF). *TR

Power Train › Axle Assembly › Axle Shaft
Filed Mar 18, 200827,100 milesOR

THE VEHICLE HAD NOT BEEN OFF ROAD FOR SEVERAL MONTHS BUT WAS DRIVEN ON PAVEMENT. WHILE DRIVING DOWN THE ROAD, WITH APPROXIMATELY 10 SECONDS OF WARNING (SIMILAR TO A TIRE HOWL SOUND) THE FRONT END LOCKED UP, JUMPED IN THE AIR AND BROKE OFF THE FRONT DRIVE AXLES. THIS CAUSED A LOSS OF STEERING AND JUMPING OF THE VEHICLE. THE DEALERSHIP DECLARED THAT ROAD DEBRIS OR AN UNKNOWN OBJECT HIT THE LIP OF THE FRONT DIFFERENTIAL COVER, WHICH BENT IT OUT AND CAUSES ALL OF THE FLUID TO LEAK OUT, WHICH ULTIMATELY RESULTED IN THE FRONT END LOCKING UP ON THE HIGHWAY. THIS COVER HANGS OUT AN EXCESSIVE DISTANCED PAST THE AXLE HOUSING ALLOWING IT TO BE STRUCK AND BENT BY MANY OBJECTS INCLUDING ROAD DEBRIS. EVEN THOUGH THE VEHICLE IS WELL WITHIN MANUFACTURERS WARRANTY, THEY REFUSE TO WARRANTY IT. THE DEALERSHIP STATED THAT THE ENTIRE FRONT END IS DAMAGED AND REQUIRES REPLACEMENT AT AN OUT OF POCKET EXPENSE OF APPROXIMATELY $4,350. THE DEALERSHIP ALSO TOLD ME THAT THIS IS NOT UNCOMMON, THAT THEY HAVE HAD SEVERAL VEHICLES COME IN WITH THE EXACT SAME PROBLEM. THE WORK HAS STILL NOT BEEN COMPLETED AND ALL PARTS ARE STILL AVAILABLE FOR INSPECTION. *TR

Suspension
Filed Mar 15, 200825,000 milesOK

I HAVE HAD SEVERAL PROBLEMS WITH THE FRONT END OF MY 2004 DODGE RAM 2500 3/4 TON FOUR WHEEL DRIVE RANGING FROM POOR RIDE (SHAKING AND SHIMMYING), TIRE WEAR, AND SEVERAL GEARBOXES BEING REPLACED. I ORIGINALLY TOOK IT IN WITH 35,000 MILES ON IT TO THE DEALERSHIP AND THEY TOLD ME THE PROBLEM WAS DUE TO THE TIRES BEING OUT OF BALANCE AND THAT THE TIRE WERE WORE WRONG CAUSING THE SHIMMY FEELING. NOW, TWO YEARS LATER THE TIRES ON THE RIGHT SIDE ARE DESTROYED, SO I TOOK IT BACK TO THE DEALER AND THEY TOLD ME IT NEEDED AN ALIGNMENT. I TOOK IT TO LOCAL TIRE COMPANY TO HAVE NEW TIRES AND AN ALIGNMENT DONE AND THEY INFORMED ME THAT THE UPPER AND LOWER BALL JOINTS THE NEED TO BE REPLACED ALONG WITH ONE TIE ROD AT 52,000 MILES, COSTING $1,500 FOR THE WORK ON THE FRONT END AND $900 FOR TIRES. FOR A VECHICLE THAT HAS NEVER BEEN ABUSED OR SERIOUSLY TAKEN OFF-ROAD THIS IS RIDICULOUS. *TR

Vehicle Speed Control
Filed Mar 7, 200850,100 milesNY

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 30 MPH, THE WARNING LIGHTS ILLUMINATED AND THE ACCELERATOR PEDAL EXTENDED TO THE FLOOR. THE CONTACT WAS UNABLE TO AVOID RUNNING A RED LIGHT. THE DEALER STATED THAT THE COMPUTER NEEDED TO BE RESET. THE FAILURE RECURRED AND THE DEALER STATED THAT THE THROTTLE SENSOR NEEDED TO BE REPLACED AT THE COST OF $450. THE FAILURE MILEAGE WAS 50,100 AND CURRENT MILEAGE WAS 50,114. UPDATED 04/23/08. *LJ AFTER THE DEALER REPLACED A PART, THE CONSUMER STILL EXPERIENCED THE SAME PROBLEM. THE DEALER THEN TOLD THE CONSUMER THERE MAY BE A SHORT IN THE WIRING HARNESS UNDER THE DASH THAT GOES TO THE CRUISE CONTROL AND THE DASH WOULD NEED TO BE TAKEN APART TO FIX THE WIRING. UPDATED

Fuel System, Diesel
Filed Feb 24, 200880,000 milesMO

THE TRUCK LOST POWER ON THE ON-RAMP TO A FREEWAY, TWO DAYS LATER IT DIED IN THE MIDDLE OF THE HIGHWAY AND I HAD TO PUSH IT OFF THE ROAD. TOOK IT INTO THE SHOP AND IT INDICATED A LIFT-PUMP FAILURE. WHEN IT WAS REPAIRED (UNDER WARRANTY - I HAD TO PAY THE DEDUCTIBLE AND THE COMPUTER UPGRADE FEE) THE DEALERSHIP PUT IN WHAT THEY TOLD ME WAS A "MANDATORY" RETRO-KIT, MOVING THE LIFT-PUMP FROM THE FIREWALL INTO THE FUEL TANK. IF THEY ARE MAKING MODIFICATIONS WHEN THEY REPAIR UNDER WARRANTY SHOULDN'T THIS BE A RECALL? I NOTICED THAT IT IS A RECALL FOR FIRE-TRUCKS, AMBULANCES AND ETC... SO IT SHOULD BE A RECALL FOR REGULAR TRUCKS TOO. *TR

Suspension › Front › Wheel Bearing
Filed Feb 24, 200860,000 milesMO

WITH NORMAL DRIVING THE UPPER AND LOWER FRONT BALL JOINTS WENT OUT OF MY TRUCK WITHIN THE FIRST 60,000 MILES, THEN 20,000 MILES LATER I AM HAVING TO REPLACE A LOWER BALL JOINT AGAIN IN ADDITION TO A WHEEL BEARING/HUB ASSEMBLY. IN TALKING TO OTHER DODGE OWNERS AND THE SHOP THAT DID MY REPAIR WORK I HAVE FOUND THAT THIS IS A VERY COMMON PROBLEM WITH DODGE TRUCKS, IN FACT THE BALL JOINTS WERE BACK-ORDERED WHEN I HAD THEM REPAIRED THE FIRST TIME. WORN OUT BALL JOINTS MAKE THE TRUCK UNSAFE TO DRIVE AND CAUSE UNEVEN WEAR ON TIRES - MEANING THAT I KEEP HAVING TO REPLACE TIRES AS WELL. *TR

Power Train › Automatic TransmissionCrash1 injured
Filed Jan 25, 200890,000 milesOR

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. APPROXIMATELY THREE MINUTES AFTER THE CONTACT EXITED THE VEHICLE, THE GEAR SHIFTED INTO REVERSE. THE VEHICLE CRASHED INTO A LARGE TRUCK. THERE WERE NO OCCUPANTS IN THE VEHICLE. THE CONTACT'S LEG WAS INJURED. BOTH VEHICLES SUSTAINED BODY DAMAGE. A COMPLAINT WAS FILED WITH THE MANUFACTURER. THE VEHICLE WAS INSPECTED BY A DEALER, BUT NO REPAIRS WERE MADE. THE DEALER STATED THAT THERE WAS NO FAILURE WITH THE VEHICLE. THE SPEED WAS UNKNOWN. THE CURRENT AND FAILURE MILEAGES WERE 90,000.

Power Train › Automatic Transmission
Filed Jan 24, 200880,156 milesMD

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HIS VEHICLE WAS INCLUDED IN NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION) AND HE DID NOT BELIEVE THAT THE FAILURE WAS CORRECTED. THE DEALER STATED THAT THE ONLY RESOLUTION WAS A SMALL COMPUTER-LIKE DEVICE THAT SOUNDED WHEN THE VEHICLE SHIFTED OUT OF PARK. THE CONTACT BELIEVED THAT MECHANICAL REPAIRS SHOULD HAVE BEEN MADE, ESPECIALLY FOR HEARING-IMPAIRED CONSUMERS WHO COULD NOT HEAR THE ALARM. THE PURCHASE DATE WAS UNKNOWN. THE CURRENT MILEAGE WAS 92,000 AND FAILURE MILEAGE WAS 80,156.

Steering › Gear Box (other Than Rack and Pinion)
Filed Jan 4, 200828 milesHI

WHILE MAKING A RIGHT OR LEFT TURN THE STEERING MAKES A LOUD HISSING SOUND.THIS STEERING SYSTEM IS ALSO CONNECTED TO MY BRAKE SYSTEM. CALLED HYDRO-BOOST. IT SEEMS LIKE THE STEERING OIL IS BYPASSING THROUGH THE VALVE ON THE STEERING BOX. NOW WILL IT ALSO BYPASS WHEN I SLAM ON THE BRAKES SOME DAY? WENT TO THE DEALER 3 TIMES AND THEY SAY THEY CAN'T DO ANY MORE. THEY CHANGED THE STEERING GEAR BOX,STEERING PUMP AND HOSES AND STILL THE SAME.*CN

Structure
Filed Dec 28, 200795,000 milesTN

DASH PANEL BUSTED/CRACKED ABOVE PASSENGER AIRBAG. *TR

Electrical System › Horn
Filed Nov 12, 200712,000 milesTX

THE SOFTWARE CHANGE THAT INDICATES THAT THE PARKING GEAR IS NOT PROPERLY ENGAGED, GOES OFF ALL THE TIME. AT THE MOST INCONVENIENT TIMES. LIKE THE MIDDLE OF THE NIGHT, AT A QUIET CAMPGROUND, WHEN PARKING THE TRUCK. IT SEEMS THAT THERE IS A BETTER SOLUTION FOR THE PROBLEM THAN SOUNDING THE HORN. MAYBE CORRECT THE PROBLEM. ALSO THE HORN GOES OFF WHEN BACKING THE TRUCK WITH THE DOOR OPEN. I KNOW IT IS SUPPOSED TO DO THAT WITH THE "BAND AID FIX" BUT WHEN HOOKING UP TO TRAILERS, IT IS OFTEN NICE TO LEAVE THE DOOR OPEN WHEN BACKING. *TR

Suspension › Front › Wheel Bearing
Filed Nov 9, 200728,125 milesKS

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 40 MPH, THE FRONT END OF THE VEHICLE DROPPED AND THE PASSENGER SIDE FRONT WHEEL BEARING MALFUNCTIONED. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE HUB, BRAKE CALIPER, ABS SENSOR, AND BRAKE SHIELD. THE VIN WAS UNKNOWN. THE CONSUMER STATED THERE WAS A LOSS OF CONTROL AS A RESULT OF THE WHEEL DROPPING OFF THE SPINDLE. UPDATED 11/26/07

Wheels › Hub
Filed Nov 1, 200785,000 milesCT

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 35 MPH, THE CONTACT HEARD A NOISE COMING FROM THE FRONT DRIVER SIDE OF THE VEHICLE. THE CONTACT TOOK THE VEHICLE APART AND STATED THAT THE CAUSE OF THE FAILURE WAS THE FRONT DRIVER SIDE WHEEL HUB. APPROXIMATELY ONE MONTH LATER, THE NOISE RECURRED WHEN THE VEHICLE CAME TO A STOP. THE CONTACT REMOVED THE FRONT PASSENGER SIDE WHEEL AND FOUND THAT THE UNIVERSAL JOINT FAILED. THE FAILURE MILEAGE WAS 85,000 AND CURRENT MILEAGE WAS 91,000.

Structure › Body › Bumpers
Filed Oct 11, 2007IL

2004 DODGE RAM FRONT BUMPER WAS LOOSE. CUSTOMER STATES HE TOWED THE VEHICLE TO CALIFORNIA AND BACK BEFORE NOTICING THE BUMPER. HE WAS THANKFUL THE BUMPER DIDN'T DETACH WHILE TOWING THE TRUCK. *KB THE CONSUMER WANTED TO TOW THE VEHICLE BEHIND HIS MOTORHOME. THE CONSUMER PURCHASED A 10,000 POUND BLUE OX TOW BAR AND THE RECOMMENDED BLUE OX TRUCK ATTACHMENT BAR TO GO WITH THE SPECIFIC TOW BAR. THE CONSUMER NOTICED THE BUMPER ASSEMBLY WAS ONLY ATTACHED TO THE FRAME WITH FOUR 7/16 BOLTS. THE BOLTS WERE THE ONLY THING THAT HELD THE ASSEMBLY TO THE FRAME WITH ONLY 1/8 OR LESS METAL SLOTTED BRACKETS. THE JARRING MOVEMENT OF THE TOWING HAD ALLOWED MOVEMENT OF THE BRACKETS AT THE POINT OF CONTACT WITH THE FRAME. *JB

Power Train › Automatic Transmission
Filed Oct 1, 2007FL

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION). THE REMEDY FOR THE RECALL REQUIRES PERFORMING A SOFTWARE MODIFICATION TO EQUIP THE VEHICLES WITH AN OUT-OF-PARK ALARM. HE WAS DISSATISFIED WITH THE REMEDY. THERE HAD BEEN NO FAILURE TO DATE. THE CURRENT MILEAGE WAS 53,000.

Air BagsCrash1 injured1 killed
Filed Sep 10, 2007TX

2004 DODGE RAM 2500-VEHICLE IS A SINGLE CAB AND IS FRONT HEAVY. VEHICLE WAS GOING 40 MPH AND FLIPPED END OVER END AND NO AIR BAGS DEPLOYED. *TR

Tires › Tread/Belt
Filed Sep 3, 2007103,220 milesAZ

TREAD SEPARATION AT FREEWAY SPEED CAUSING EXTENSIVE DAMAGE TO DRIVER'S SIDE OF VEHICLE. *JB

Suspension
Filed Aug 16, 200735,000 milesTX

VEHICLE HAS AN UNCONTROLLABLE SHIMMY OR WOBBLE SOMETIMES AT SPEEDS ABOVE 40 MPH. IT SEEMS THAT THERE IS NO RHYME OR REASON AS TO WHEN IT MIGHT OCCUR BUT IS USUALLY PRECIPITATED BY ONLY MINOR HIGHWAY BUMPS OR DIPS. IT WILL NOT COME BACK UNDER CONTROL UNTIL THE VEHICLE SLOWS DOWN CONSIDERABLY. I HAVE HAD TIMES WHEN I HAVE HAD TO PULL OVER TO THE SIDE OF THE ROAD. *JB

Electrical System › Wiring
Filed Jul 9, 200750,100 milesCA

WHILE DRIVING ON FREEWAY ENGINE STALLED IMMEDIATELY WITHOUT WARNING DUE TO FAILURE OF THE FUEL LIFT PUMP. HAD TO PURCHASE A DEALER MANUFACTURED RETROFIT KIT, WHICH INCLUDED A NEWLY DESIGNED FUEL LIFT PUMP AND WIRING HARNESS. *AK

Suspension › Front
Filed Jun 20, 200730,000 milesPR

MY RAM 2500 4X4 DIESEL TRUCK STARTED SHAKING UNCONTROLLABLY AT 60-65MPH AROUND 30K MILES ON VEHICLE, HAD TO COMPLETELY STOP THE VEHICLE TO MAKE THE SHAKING STOP. I THOUGHT I HAD PROBLEMS WITH TIRES AND BALANCING, SO WENT TO TIRE SHOP AND BOUGHT NEW TIRES AND HAD FRONT END ALIGNED. BUT ABOUT A WEEK AFTER NEW TIRES WERE INSTALLED IT HAPPENED AGAIN, SO I HAD DEALERSHIP EXAMINE VEHICLE, THEY CHANGED STEERING DAMPER, AND BALL JOINTS AFTER 3 WEEKS IN SHOP. AGAIN, THE VEHICLE STARTED SHAKING, SO BROUGHT IT AGAIN TO DEALERSHIP, WHERE THEY STATED I NEEDED TO HAVE THE TRUCK ALIGNED, SO I TOLD THEM TO HAVE IT ALIGNED. THE PROBLEM CONTINUED UNTIL I NOTICED THE FRONT TIRES WERE LOOSING ITS SHAPE GOING BALD ON THE OUTSIDE, OBVIOUSLY ALIGNMENT WRONGLY PERFORMED. I CALLED THE DEALERSHIP AND THEY SAID THERE WAS NOTHING THEY COULD DO AS ALIGNMENT WAS NOT PERFORMED AT THEIR SITE. THAT'S WHEN I DECIDED TO BRING THE VEHICLE TO MY TECHNICIAN AND PAY FOR A REAL TECHNICIAN TO DO THE JOB CORRECTLY. HERE'S WHAT HE FOUND OUT: ALL TIE ROD ENDS AND BARS WERE DAMAGED, STEERING DAMPER WAS BAD, AND THE FRONT END WAS DISPLACED WRONGLY VIA THE ECCENTRIC ADJUSTMENTS. TO OUR SURPRISE, ALL NEW REPALCEMENT PARTS (TIE RODS, AND BARS) HAD PROBLEMS, WENT BACK TO MOPAR PARTS STORE THREE TIMES TO EXCHANGE PARTS. THIS IS WHEN WE DECIDED TO GO ALL THE WAY AND EXCHANGED ALL TIE RODS AND BARS WITH AFTERMARKET ONES WITH GREASE CUPS AND ADDED A SECOND STEERING DAMPER TO THE PRINCIPAL BAR COMING FROM THE PITMAN ARM. PROBLEM

Steering
Filed Jun 11, 200755,000 milesNC

WHEN TRUCK IS AT HIGHWAY SPEEDS - 65MPH AND ABOVE, AND HITS A BUMP, POT-HOLE, OR OTHER IN THE ROAD, IT DEVELOPS A SEVERE SHIMMY/SHAKE (AKA DEATH WOBBLE) IN WHICH THE TRUCK BECOMES OUT OF CONTROL AND HAS TO BE BROUGHT TO ALMOST A COMPLETE STOP IN ORDER FOR THE DRIVER TO REGAIN CONTROL. *TR

Suspension › Front › Control Arm › Upper Ball Joint
Filed May 31, 200759,500 milesTX

MY HUSBAND DRIVES HIS 2004 DODGE 3/4 TON DIESEL PICK UP EVERY DAY TO WORK. ABOUT A WEEK AGO HE NOTICED THAT IT HAD DEVELOPED A VIBRATION WHEN HE STOPPED. BELIEVING IT BE A BRAKE PROBLEM HE TOOK IT TO OUR MECHANIC SHOP AND HAD THEM LOOK IT OVER. WE WERE COMPLETELY NOPLUSSED TO DISCOVER THAT ALL OF HIS FRONT BALL JOINTS HAD FAILED. WE WERE THEN TOLD THAT IS A COMMON PROBLEM WITH THIS BRAND AND THAT IT WAS BECAUSE THERE ARE NO GREASE FITTINGS ON THE FACTORY INSTALLED PARTS. WE HAD BOTH THE LOWER AND UPPER BALL JOINTS REPLACED AT THE TIME. *TR

Electrical System › Horn
Filed May 25, 200723,000 milesOR

THE HORN BEGINS HONKING (UNINTENDED) WHEN THE VEHICLE IS UNOCCUPIED, NOT LOCKED, ENGINE NOT RUNNING. IGNITION KEY NOT IN.

Suspension › Front
Filed May 14, 200739,500 milesCO

I TOO HAVE RECENTLY EXPERIENCED THE VIOLENT SHAKING/SHIMMY OR DEATH WOBBLE"WITH THE 2004 RAM 2500, THE FIRST TIME AT 75-80 MPH AND COULD DO NOTHING TO STOP THE PROBLEM,. I FIGURED I WAS GOING TOO FAST AND HIT A BUMP AT A WEIRD ANGLE. THEN, IT HAPPENED AGAIN AT 60-65 MPH WITH THE SAME RESULTS. YOU HAVE TO JUST HANG ON AND SLOW THE TRUCK DOWN AND HOPE PEOPLE GET OUT OF THE WAY. THE THIRD TIME IT WAS THE FINAL ONE. I TOOK THE TRUCK TO THE DEALERSHIP, AND THEY REPLACE THE STEERING DAMPER, THAT WAS ACCOMPLISHED WITH NO HELP. THE PROBLEM ACTUALLY GOT WORSE AND OCCURRED AGAIN AT MUCH LOWER SPEED. I WILL BE REPLACING THE INNER AND OUTER RIGHT TIE RODS, AND WILL TRY AGAIN ONCE THEY ARRIVED. UNTIL THEN I WOULD BE CONFINED TO CITY DRIVING. DODGE NEEDED TO WAKE UP AND SEE THAT THIS WAS AN EXTREME SAFETY PROBLEM THAT MUST BE LOOKED INTO BEFORE SOMEONE GETS KILLED. *AK

Suspension
Filed Apr 26, 200760,000 milesSD

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 75 MPH UNDER NORMAL DRIVING CONDITIONS THE VEHICLE BEGAN TO VIBRATE VIOLENTLY. THE CONTACT WAS ABLE TO REACH HIS DESTINATION, BUT HAD TO DRIVE APPROXIMATELY 55 MPH TO PREVENT THE VIBRATION. THE VEHICLE WAS CURRENTLY BEING INSPECTED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 60,000.*AK THE CONSUMER STATED THE VEHICLE IS COMPANY PROPERTY AND ASSIGNED TO HIM. THE DEALER TO THE CONSUMER THE STEERING STABILIZER HAD WORN OUT. UPDATED 07/06/07. *JB

Vehicle Speed Control › Cruise Control
Filed Apr 10, 200790,000 milesAR

TRYING TO ENGAGE SPEED CONTROL, WILL LOCK FOR ABOUT 1 MINUTE THEN KICK OUT.*AK

Power Train › Automatic Transmission
Filed Apr 2, 200748,000 milesCO

TL*-THE CONTACT STATED THAT THE 2004 DODGE RAM 2500 DIESEL HAD RECALL 05V462000 REPAIRED IN 12/2006 FOR THE POWER TRAIN: AUTOMATIC TRANSMISSION. HE WAS NOT SATISFIED WITH THE RECALL REPAIRS. WHEN HE PULLED UP TO THE GATE OF HIS HOME HE PUT THE VEHICLE IN REVERSE WITH THE EMERGENCY BRAKE ON, WHICH GAVE HIM LIGHT AT NIGHT, BUT IT STARTLED HIS CATTLE. THE CONTACT WENT BACK TO THE DEALERSHIP AND ASKED FOR THE REPAIR TO BE REMOVED ,AND WAS INFORMED THAT THIS A REGULATION AND COULD NOT BE DEACTIVATED. *AK

Power Train › Driveline › Differential Unit
Filed Mar 22, 200745,000 milesMS

2004 DODGE 4X4 QUAD CAB 2500. WHEN IS A PULL OR TURNNING TO THE LEFT THE REAR DIFFERETIAL HAS A GRINGING SOUND. STARTED MAKING THIS SOUND AT ABOUT 45000 MILES. HAVE CONTACTED DEALER TO HAVE IS CHECKED. WILL FOLLOWUP AFTER DEALER VISIT.

Exterior Lighting › Headlights
Filed Mar 20, 2007KY

2004 DODGE RAM 2500. HEAD LIGHTS ARE VERY WEAK. NO DIFFERANCE IN HIGH AND LOW BEAM. LIGHTS DO PROJECT FAR ENOUGH OUT TO SEE ROADWAY.*AK

Power Train › Automatic Transmission
Filed Mar 20, 2007LA

UPON HAVING THE TRUCK AT DEALER B FOR WARRANTY SERVICING,THE DEALERSHIP INSTALLED WITHOUT MY KNOWLEDGE OR CONSENT THE E17 OUT-OF-PARK ALARM, SIMILAR TO RECALL NHTSA CAMPAIGN 05V462000. THE RECALL WAS FOR A COMPUTER FLASH TO LOOK FOR SEVERAL THINGS TO OCCUR SIMULTANEOUSLY; 1) DRIVER'S SIDE DOOR OPENED, TRANSMISSION WAS IN REVERSE, AND FOOT WAS OFF OF BRAKE. WHEN THESE CONDITIONS OCCURRED THE HORN STARTED BLOWING AND THE LIGHTS START FLASHING. THIS WAS NOT AN ACCEPTABLE RECALL, AND I DIDN'T WANT IT ON MY TRUCK. ON NUMEROUS OCCASIONS I NEEDED TO BACK UP BY HAVING THE DRIVER'S SIDE DOOR OPEN TO USE THE GROUND AS A REFERENCE. THIS TYPICALLY OCCURRED WHEN MIRROR OR WINDOW VIEWS WERE BLOCKED, OR THERE WAS AN OBJECT BEHIND THAT COULD NOT BE SEEN. WHEN TRYING TO BACK UP TO THESE OBJECTS THE HORN STARTED BLOWING AND LIGHTS STARTED FLASHING. THIS RESULTED IN BOTHERING NEIGHBORS, COWORKERS, ETC. IT WAS AN ANNOYANCE AND IT DID NOT RESULT IN A SAFER VEHICLE. CHRYSLER NEEDED TO DEVELOP AN ALTERNATE METHOD FOR ADDRESSING THE PROBLEM, IF THERE WAS TRULY A PROBLEM NEEDED TO BE ADDRESSED. CHRYSLER INFORMED ME THAT THEY WERE NOT WILLING TO REVERSE THE RECALL THAT IT WAS IN PLACE. ALSO, THEY CLAIMED THAT THEY WERE MANDATED TO DO THE RECALL IF I BROUGHT THE TRUCK IN FOR SERVICE, AND THEREFORE CLAIMED THEY HAD NO DUTY TO INFORM ME BEFOREHAND. THIS WAS TANTAMOUNT TO TAMPERING WITH MY VEHICLE WITHOUT MY KNOWLEDGE OR CONSENT. DOES CHRYSLER HAVE THE AUTHORITY TO PERFORM THIS RECALL WITHOUT MY KNOWLEDGE

Vehicle Speed Control
Filed Mar 15, 200775,000 milesNY

TL* THE CONTACT OWNS A 2004 DODGE 2500 PICKUP. WHILE DRIVING 30 MPH THE VEHICLE ACCELERATED ON ITS OWN. THE CHECK ENGINE LIGHT CAME ON. THE CONTACT WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE. THE FAILURE OCCURRED 3-4 TIMES BEFORE THE CONTACT WAS ABLE TO PARK THE VEHICLE. THE DEALER/MANUFACTURER DIAGNOSED THE VEHICLE AS NEEDING A NEW THROTTLE CONTROL SENSOR. THE CONTACT REPLACED THE THROTTLE CONTROL SENSOR. THE CURRENT AND FAILURE MILEAGE WERE 75000. *AK UPDATED 05/12/08 *BF

Power Train › Automatic TransmissionCrash
Filed Feb 23, 200745,000 milesNY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT DROVE INTO THE DRIVEWAY, PLACED THE VEHICLE IN PARK, WALKED TO THE BACK OF THE VEHICLE ,AND THE GEAR MOVED ON ITS OWN INTO INTO REVERSE AND HIT ANOTHER VEHICLE. THE WEATHER WAS NOT A FACTOR. THE FAILURE AND THE CURRENT MILEAGE WAS 45,000. *AK UPDATED 03/30/07. *JB

Power Train › Automatic TransmissionCrash
Filed Feb 17, 200769,791 milesOH

I WAS DRIVING TO ONE OF OUR BUILDINGS AND NOTICED ONE OF MY DIESEL TRUCKS HAD NOT BEEN PLUGGED IN SO I STOPPED PUT THE TRUCK IN PARK AND GOT INTO THE OTHER TRUCK. I HAD STARTED THE OTHER TRUCK AND WAS LETTING IT WARM UP WHEN I LOOKED OVER AT THE TRUCK I HAD PARKED IT WAS ABOUT 25 YARDS AWAY WITH THE BACK UP AGAINST A TREE. I RAN OVER TO IT THE TAIL GATE WAS SMASHED THE TRUCK WAS STILL RUNNING. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Feb 13, 2007MI

TL*- THE CONTACT STATED THAT THE 2004 DODGE RAM 2500 HAD A RECALL LISTED IN THE LOCAL NEWSPAPER FOR FRONT WHEEL HUB AND BEARING UNIT REPLACEMENT. THE CONTACT STATED THE RECALL IN THE NEWSPAPER WAS FOR YEAR 2006 DODGE RAM. HE HAD REPAIRS DONE FOR LOWER BALL JOINTS, TIE ROD ENDS REPLACED, WHEEL BEARINGS REPLACED FOR THE RIGHT FRONT WHEEL, AND A WHEEL ALIGNMENT. THE CONTACT FELT THAT THIS VEHICLE SHOULD BE PART OF THE RECALL DUE TO THE REPAIRS HE HAD DONE FOR THE FRONT END OF HIS VEHICLE. THE CURRENT MILEAGE WAS 96318.*AK UPDATED 03/30/07. *JB

Power Train › Automatic TransmissionCrash
Filed Feb 9, 200740,000 milesTX

I HAVE A 2004 DODGE RAM 2500 CUMMIN DIESEL PICK UP,WHEN I PUT INTO PARK WITH MOTOR RUNNING I LEFT THE TRUCK TO CHECK ON A WREAK MY PICK UP ROLLED BACK INTO A TRACTOR TRAILER CAUSING DAMAGE TO THE REAR CORNER PANEL OF MY TRUCK. I KNOW THERE IS A RECALL FOR THIS REASON BUT FROM ALL OF THE COMPLAINTS WITH THE ALARM I DON'T KNOW IF I WANT TO DO IT. I WOULD LIKE A RECALL TO GET THIS FIXED SO I WONT BE OUT ANOTHER $3500.00 TO FIX MY TRUCK,IT WOULD BE NICE TO GET REIMBURSE. *NM

Suspension › Front › Control Arm › Lower Ball Joint
Filed Jan 10, 200752,555 milesME

MY 2004 DODGE RAM 2500 DEVELOPED A VIBRATION IN THE FRONT END A ABOUT 35,000 MILES. IT WAS MOST NOTICEABLE AT LOW SPEEDS TURNING TO THE LEFT. IT GOT WORSE AND BY 50,000 MILES BEGAN TO APPEAR AT SPEEDS FROM 45 MPH AND UP. AT 52,000 MILES THE DEALER FOUND THAT BOTH CV JOINTS WERE BAD ALONG WITH BOTH UPPER AND LOWER BALL JOINTS. BOTH CV JOINTS, ALL FOUR BALL JOINTS, AND THE LT FRONT HUB AND BEARINGS WERE REPLACED. I HAVE THE REPLACED PARTS EXCEPT THE CV JOINTS WHICH WERE RETURNED TO CHRYSLER. *JB

Power Train › Automatic TransmissionCrash
Filed Jan 3, 200745,200 milesCO

TL* - THE CONTACT HAS A 2004 DODGE RAM 2500 DIESEL MOTOR AUTOMATIC TRUCK, ON A DRY PAVEMENT ON A FLAT SURFACE, HE STOPPED, AND WHEN HE PUT THE TRUCK INTO PARK AND GOT OUT OF THE TRUCK IT JUMPED OUT OF PARK INTO REVERSE AND ROLLED DOWN THE DRIVEWAY AND STRUCK A VEHICLE THAT WAS FOLLOWING IT , RESULTING IN A TOTAL OF $4000.00 WORTH OF DAMAGE TO BOTH VEHICLES. THE DEALERSHIP FOUND NOTHING WRONG WITH THE VEHICLE. *AK UPDATED 02/06/07. *JB

Visibility › Defroster/Defogger/Hvac System
Filed Dec 21, 200662,000 milesMA

THE MODE SELECTOR DID NOT DIVERT THE AIR FROM THE DEFROSTER OR TO FLOOR HEAT THE DEFROSTER DOOR WAS BROKEN WHEN I BROUGHT TO THE GARAGE TO HAVE FIXED THE MECHANIC TOLD ME IT WAS A COMMON PROBLEM FOR MY TRUCK IT COST ME $439 TO HAVE FIXED. *NM

Suspension › Front
Filed Dec 15, 200670,000 milesMD

UPPER AND LOWER BALL JOINTS THE BALL JOINTS NEED TO BE REPLCED AT 70,000 MILES, FOR A VECHICLE THAT HAS NEVER BEEN ABUSED. THIS IS UNCALLED FOR. *NM

Power Train › Automatic Transmission
Filed Dec 14, 200633,000 milesCA

DT*: THE CONTACT STATED THE RECALL WORK FOR THE AUTOMATIC TRANSMISSION #05V462000 WAS PERFORMED WITHOUT THE CONTACT'S CONSENT. THE VEHICLE HAD AN OUT OF PARK ALARM ADDED TO THE VEHICLE AND WHENEVER STARTING THE VEHICLE, THE ALARM WENT OFF. THE CONTACT WANTED THE ALARM REMOVED AND THE SERVICE DEALER AND MANUFACTURER REFUSED TO DISENGAGE THE ALARM.

Fuel System, Diesel
Filed Nov 14, 2006114,000 milesTX

I WAS DRIVING ON INTERSTATE 20 IN A 2004 DODGE 2500 DIESEL PICKUP AT 70 MPH WHEN, AS I FOUND OUT LATER, THE LIFT PUMP WENT OUT LEAVING ME WITH NO POWER AND NO WARNING, WITH THE TRUCK IMMEDIATELY SLOWING WITH LOSS OF POWER STEERING. I WAS IN THE LEFT LANE PASSING A LINE OF TRUCKS AT THE TIME WITH A LINE OF TRAFFIC BEHIND ME. ONE OF THE TRUCKS THAT I WAS PASSING SAW THE TROUBLE, SLOWED AND ALLOWED ME TO CUT THROUGH TO THE RIGHT SHOULDER, AVOIDING AN ACCIDENT. I LATER FOUND OUT FROM DEALERSHIP PERSONNEL THAT THIS PART HAS A HISTORY OF GOING OUT AND THAT THE FACTORY WILL NOT ALLOW THE PART TO BE REPLACED BUT REQUIRES A RETRO FIT OF A DIFFERENT SYSTEM TO SOLVE THE PROBLEM. THERE WAS NO NOTIFICATION OF THE PROBLEM FROM DODGE WARNING OF THIS POSSIBILITY. THEY WILL NOT EVEN ACKNOWLEDGE THAT THIS PART IS A PROBLEM EVEN THOUGH THEY WILL NOT ALLOW DEALERSHIPS TO REPLACE IT. IT WOULD APPEAR THAT SOMEONE WILL HAVE TO DIE TO GET ANYTHING DONE. IF THIS CONTINUES TO HAPPEN , WITH NO WARNING, I FEEL CERTAIN THAT SOMEONE SURELY WILL. IF THIS PART HAS THIS TYPE OF FAILURE, THAT APPEARS TO BE WELL KNOWN TO THEM, THEN IT SHOULD BE RECALLED AND FITTED WITH THE RETROFIT. *JB

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

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