2004 Dodge Ram 2500 complaints

VEHICLE SLIPPED OUT OF THE PARK GEAR TO REVERSE GEAR. THIS CAUSED THE VEHICLE TO ROLL BACK INTO A WALL. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

2004 DODGE RAM 2500 4WD. PURCHASED VEHICLE NOVEMBER 2004. UPON DRIVE HOME, AT SPEEDS OF 60 MPH AND ABOVE, A VIBRATION THROUGHOUT THE VEHICLE WAS FELT. CONTACTED LOCAL DEALER WHO KEPT THE TRUCK FOR 2 DAYS. AFTER SECOND DAY OF TEST DRIVING, 70 MILES PUT ON BY DEALER, WAS TOLD THAT COMPLAINT COULD NOT BE DUPLICATED. I WAS TOLD BY SERVICING DEALER THAT IT WAS SOMETHING THAT I HAD TO DEAL WITH. THIS VIBRATION IS BEGINNING TO CAUSE UNSAFE DRIVING CONDITIONS AT THESE SPEEDS. THE CONDITION NEEDS TO BE CORRECTED BEFORE SOMEBODY GETS HURT.*AK

AT AROUND 20000 MILES ON MY RAM 2500 THE ROTORS WARPED, SEEMS TO BE A COMMON PROBLEM ON DODGE RAM TRUCKS. DEALER SAID IT WAS NOT COVERED AFTER 12000 MILES. HAD ROTORS TURNED AND THEY GOT WORSE. BOUGHT NEW ROTORS(DODGE IS THE ONLY PLACE YOU CAN PURCHASE THESE FROM AT THIS TIME) SO I AM HOPING FOR THE BEST SINCE THEY ARE THE SAME TYPE. NOTIFIED DEALER WERE I PURCHASED TRUCK AND THEY WILL NOT RETURN CALLS. *JB

MY DODGE 2500 SERIES TRUCK DOES NOT MEET THE STANDARDS IN THE 49 CFR 567.4 3) ``GROSS VEHICLE WEIGHT RATING'' OR ``GVWR,'' FOLLOWED BY THE APPROPRIATE VALUE IN POUNDS, WHICH SHALL NOT BE LESS THAN THE SUM OF THE . *AK UNLOADED VEHICLE WEIGHT, RATED CARGO LOAD, AND 150 POUNDS TIMES THE VEHICLE'S DESIGNATED SEATING CAPACITY. MY DODGE HAS AN EMPTY WEIGHT OF 6072 POUNDS WITH AN ADVERTISED PAYLOAD OF 2690 POUNDS AND SEATS SIX PASSENGERS. 6072 + 2690 + 900 = 9702 POUNDS. IF I LOADED MY VEHICLE TO IT'S CAPACITY, I WOULD BE 702 POUNDS OVER MY GVWR OF 9000 LBS. FURTHERMORE MY TRUCK ACTUALLY WEIGHS IN AT 7490 POUNDS WITH MY FAMILY OF FIVE AND A FULL TANK OF GAS. IF I WAS TO LOAD MY TRUCK TO THE PAYLOAD OF 2690 POUNDS, MY TRUCK WOULD WEIGH 10,180 POUNDS. THIS WOULD LEAD ME TO BE 1,180 POUNDS OVER MY GVWR. IN ESSENCE THERE IS NO POSSIBLE WAY TO SAFELY STAY WITHIN MY GVWR IF I LOADED MY TRUCK WITH SIX PASSENGERS WEIGHING 150 A PIECE AND THEN LOADED TO MY PAYLOAD CAPACITY. THE ONLY OPTION IS TO LOAD MY VEHICLE TO LESS THAN HALF OF IT'S PAYLOAD CAPACITY ON MY DOOR PLATE. THIS IS AN UNSAFE CONDITION FOR THOSE ONLY READING THE DOOR PLATE AND MANUFACTURER LITERATURE. I HAVE BEEN LED TO OPERATE MY VEHICLE IN A UNSAFE MANER BY USING MANUFACTURER LITERATURE.

2004 DODGE RAM 2500 4X4 CUMMINS DIESEL VIBRATION AT 70 MPH TO 75 MPH VEHICLE WAS BOUGHT NEW. I TOOK IT BACK THE NEXT DAY AFTER DRIVING 150 MILES ASKED FOR A DIFFERENT VEHICLE I HAVE OWNED A LEMON DODGE BEFORE I JUST DID NOT WANT THE HEADACHE OF A PROBLEM VEHICLE. THE VIBRATION FEELS LIKE THE REAR AXLE OR THE DRIVESHAFT SHAKE THE STEERING WHEEL AND MIRRORS AND THE BRAKE PEDAL. ALSO, MY DASHBOARD IS STARTING TO RATTLE. I AM SCARED TO DRIVE THIS VEHICLE FOR FEAR OF SOMETHING FLYING OUT FROM UNDER IT AND POSSIBLY KILLING SOMEONE OR MYSELF. THE STEERING WHEEL ON EXTENDED TRIPS WILL MAKE YOUR HANDS GO NUMB FROM THE VIBRATION! I HAVE TAKEN THE VEHICLE IN TO MY LOCAL DEALERSHIP SEVERAL TIMES THEY HAD THE DRIVESHAFT BALENCED FROM THE LOCAL DRIVESHAFT SHOP THEY SAY THAT THEY HAVE CALLED STAR TECH AND THAT THEY ARE WORKING ON THE PROBLEM BUT STILL I HAVE A VIBRATION THAT CANNOT BE FIXED .*AK

THE FRONT LEFT TIRE STARTED WOBBLING SEVERELY AT ABOUT SIXTY MILES AN HOUR AND COULD HAVE CAUSED SERIOUS INJURY IF TRAFFIC HAD BEEN ANY HEAVIER.*AK

2004 DODGE 2500 RAM TRUCK 4X4 WHEN I HIT A BAD BUMP AT 60-70 MPH. THE FRONT END SHAKES VIOLENTLY TO THE POINT OF HAVING TO ALMOST STOP IN TRAFFIC.*AK

WHILE THE VEHICLE WAS RUNNING IN PARK, THE VEHICLE SLIPPED OUT OF THE PARK. *JB THE VEHICLE ROLLED BACKWARDS AND CROSSED THE HIGHWAY AND HIT TWO POLES CAUSING MAJOR DAMAGE. *TC

VERY NOTICEABLE VIBRATION IN DRIVELINE. I COULD FEEL IT MOSTLY AT HIGHER SPEEDS BETWEEN 60 MPH-90MPH. NOTICED IT RIGHT AFTER I BOUGHT IT. TOOK IT BACK TO THE DEALER SEVERAL TIMES AND THEY ADVISED "CANNOT DUPLICATE CUSTOMER CONCERN". AFTER 3 ATTEMPTS TO LET DODGE TECHS IDENTIFY THE PROBLEM WITH NO SUCCESS I HAD THE ASSISTANT SERVICE MANAGER MORRY AT NORM REEVES DODGE OF TEMECULA CA. RIDE WITH ME. AMAZINGLY WITH ME IN THE TRUCK MORRY WAS ABLE TO FEEL THE VIBRATION. HE TOLD ME,"I'VE DRIVEN ABOUT 25 OF THESES TRUCKS AND THEY ALL DO THAT". I SAID, "NICE,THAT SAYS A LOT ABOUT DODGE QUALITY." THE DODGE TECH TOOK ANOTHER LOOK AT IT AND AGAIN PUT DOWN ON PAPER"CANNOT DUPLICATE CUSTOMER CONCERN". FRUSTRATED, I ATTEMPTED TO SOLVE THE PROBLEM ON MY OWN REALIZING A DODGE TECHNICIAN WOULD PROBABLY NEVER DO SO. I TOOK THE TRUCK TO A DRIVELINE SHOP THAT NORM REEVES DODGE USES. THEY TOLD ME THE DRIVESHAFT WAS OUT OF BALANCE AND REBALANCED IT. IT DID NOT MAKE THE PROBLEM BETTER. IT ACTUALLY MADE IT WORSE. I HAD THEM REMOVE THE NEW WEIGHTS THEY ADDED WHICH PUT IT BACK TO THE WAY IT WAS. THE PROBLEM IS BACK THE WAY IT WAS WHEN I BOUGHT IT. HOWEVER, MY WALLET IS A $100 LIGHTER. MCPEEK DODGE IN ANAHEIM CA. IMMEDIATELY FOUND THE PROBLEM AND ADVISED ME DODGE IS CURRENTLY WORKING ON A FIX FOR THE TRUCK BUT AT THIS TIME THERE IS NO FIX. THEY ACKNOWLEDGED THIS IS A COMMON PROBLEM. I ALSO HAVE HAD A BURNING OIL SMELL IN THE CAB WHILE IDLING. THE DEALERSHIP ADVISED ME IT WAS NEW ENGINE PACKAGING OIL BURN

FROM A STOP VEHICLE HESITATED BEFORE ACCELERATING. DEALERSHIP WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM. *AK

PURCHASED DODGE RAN 2500 2004 4WD HEMI NEW IN JANUARY OF 2004 AND FOUND A VIBRATION IN DRIVE TRAIN AND COMING THROUGH THE STEERING WHEEL AND SEE THE VIBRATION THROUGH THE REAR VIEW MIRROR AS DISTORTION.I HAVE UNSUCCESFULLY HAVE GOT A FIX FROM MY DEALERSHIP AFTER REPEATED ATTEMPTS TO HAVE THEM FIX THE PROBLEM. THE PROBLEM IS GETTING WORSE.I DO NOT LIKE HAVING A VIBRATION LIKE THIS AT 60 + MILES PER HOUR.THIS IS A HAZARD. PUT THE TRUCK INTO 4WD AND THE WHOLE FRONT END SHAKES WHEN TURNING THE WHEELS AND HARD TO GET BACK INTO 2 WD FROM LOW 4WD. THE CADALETIC CONVERTER WENT OUT AT 900 MILES. THE TROUBLE WITH VIBRATION IS STILL ONGOING AT THIS DATE 10/13/04.*AK

THE ELECTRONIC THROTTLE CONTROL LIGHT KEEPS COMING ON THE TRUCK HAS BEEN IN FOR SERVICE AND THE ONLY THING THEY DO IS RESET THE COMPUTER AND BEFORE I GET HOME IT COMES BACK ON. THIS MAKES THE TRUCK STALL AND AFFECTS THE BRAKES. *NM

I PURCHASED A 2004 DODGE RAM 2500 CUMMINS TRUCK. THERE ARE HORRIBLE DIESEL OIL FUMES ENTERING THE CAB FROM THE ENGINE COMPARTMENT. I WAS FIRST TOLD BY THE DEALER THAT IT WAS DUE TO THE ENGINE BEING NEW. AFTER 15,000 MILES I WAS TOLD THAT THEY HAVE AN OIL ADDITIVE AVAILABLE TO 'FIX' THE PROBLEM BY MAKING IT SMELL BETTER. MY 9 MONTH PREGNANT WIFE CANNOT RIDE WITH ME. THE FUMES ARE HORRIBLE AND ARE CAUSING NAUSEA, HEADACHES, AND POSSIBLY POISONING WHICH I HAVE NO WAY TO VERIFY. THE SMELL IS SO BAD I AM NOT SURE WHAT TO DO, BUT IT IS COMPLETELY UNACCEPTIBLE AND SEEMINGLY VERY DANGEROUS AND COULD BE FATAL IN THE WINTER MONTHS WHEN THE WINDOWS MUST BE ROLLED UP. I HAVE RESEARCHED THIS ISSUE ON SEVERAL ONLINE FORUMS AND MANY PEOPLE ARE HAVING THIS ISSUE WITH THE 2003 AND 2004 DODGE RAM CUMMINS 2500 AND 3500 TRUCKS. *AK

DODGE RAM 2500 QUAD CAB SHORT BED HIGHLY UNSTABLE AND TOO LITE IN BACK END. *BF *TC

I PULLED UP TO A LOCAL GAS STATION AND PLACED THE SHIFT LEVER IN THE PARK POSITION AS INDICATED BY THE SHIFT INDICATOR LEAVING THE VEHICLE RUNNING AS I WENT IN TO GET AN AIR CHUCK. I WAS INSIDE MAYBE A MINUTE AND CAME OUT TO FIND MY TRUCK HAD GONE INTO REVERSE AND BACKED OUT INTO A BUSY STREET AND CRASHED INTO A TREE A LITTLE WAYS DOWN. THE VEHICLE WAS STILL RUNNING AND THE INDICATOR STILL READ PARK BUT THE TRUCK WAS CLEARLY IN REVERSE. THE REAR BUMPER WAS PUSHED IN AS WELL AS THE RIGHT REAR FENDER AND BACK EDGE OF THE TRUCK BOX.*AK

WHILE PARKED VEHICLE CAME OUT OF GEAR. AS A RESULT, VEHICLE ROLLED BACK INTO A TRAILER THAT WAS ON CONSUMER'S PROPERTY. *AK *NM

I AM HAVING A VIOLENT SHAKE IN THE FRONT END OF MY 2004 DODGE. THIS OCCURS AT HIGHWAY SPEEDS AND I HAVE TO SLOW TO 50 MPH TO MAKE IT STOP.YOU CAN IMAGINE TOWING A TRAILER ON THE FREEWAY, SURROUNDED BY SEMI TRUCKS AND SLOWING TO 50.THIS HAS ALMOST CAUSED SEVERAL CRASHES.THE DEALER IS UNABLE TO PIN POINT THE PROBLEM AFTER 2 ATTEMPTS AND I WANT TO USE THE OKLAHOMA LEMON LAW TO GET A NEW TRUCK. I REFUSE TO DRIVE THE TRUCK ANOTHER MILE. IT ISNT SAFE AND IT WILL END UP KILLING ME AND PROBABLY OTHER DRIVERS. I NEED HELP...*AK

PROBLEMS WITH TRANSMISSION ON 2004 DODGE TRUCK. *MR THERE WERE COOLING LINE CONCERNS AS WELL. THE CONSUMER WAS CONCERNED WITH THE FUEL ODOR AND WHEN THE VEHICLE WAS PLACED IN PARK, IT FELT AS IF IT DID NOT LOCK INTO PLACE. ON ONE OCCASION, THE CONSUMER PARKED THE VEHICLE, WENT INTO A STORE, AND THE VEHICLE JUMPED OUT OF PARK INTO REVERSE, AND HIT A DUMP TRUCK. *SC *JB SEE ALSO 10121524. *DSY

DEAR SIRS I HAVE A 2004 DODGE DESIEL PICKUP 3\4 TON BOUGHT NEW LAST DECEMBER. CURRENT MILEAGE IS 13,000. IT HAS GONE FROM PARK TO REVERSE TWICE. LAST TIME HAD TO CUT IT OUT OF THE CEDAR TREES. I HAD GOT OUT AND WENT AROUND TO THE MAIL BOX ON THE OTHER SIDE. ON THE WAY BACK PICKUP TOOK OFF... DODGE COMPANY SAYS THAT I SHOULD TURN OFF THE ENGINE AND SET THE EMERGENCY BRAKE WHENEVER I LEAVE THE TRUCK. I LIVE ON A RANCH WITH A HALF A DOZEN GATES TO GET OUT AND OPEN. IT JUST DOESN'T MAKE SENSE TO TURN ON AND OFF A DESIEL THAT MANY TIMES ADAY. IF YOU COULD PROVIDE ME WITH ANY SUGGESTIONS, WOULD BE TRULY APPRECIATED...THANK YOU. SINCERELY HAZELLE CALCOTE. *AK

DRIVE TRAIN VIBRATION (HIGH FREQUENCY DROAN) THAT CAN BE FELT IN STEERING WHEEL, PEDALS AND EVEN IN THE SEAT. PURCHASED IN APRIL 04, STARTED TRYING TO GET DODGE TO FIX IT IN MAY AND HAVE MADE SEVERAL ATTEMPTS TO NO AVAIL. OBTAINED COPY OF FAX FROM S.T.A.R CENTER CASE REPORT THAT APPARENTLY THIS IS A FLEET WIDE PROBLEM WITH MY PARTICULAR MODE. FAX STATES " THIS CONDITION IS CURRENTLY UNDER INVESTIGATION BY DODGE TRUCK DIVISION. TSB / OTHER MAY BE ISSUED WHEN CORRECTIVE ACTION PROCEDURE IS DEFINED." SINCE FIRST TRY TO CORRECT IN MAY 04 THE VIBRATION FUEL LINE HAS VIBRATED LOSE, FUEL INJECTOR PUMP FAILED LEAKING FUEL OUT OF THE REAR OF THE PUMP, 4 WD TRANSFER CASE LOCKED UP ONCE IN HIGH AND ONCE IN LOW RANGE AT DEALERS. DEALER HAD TO ORDER PARTS AND WERE BACKORDERED. REBUILT PARTS USED TO REPLACE FAILED PARTS. NO CODES STORED IN ANY MODULE. I THINK THESE WERE FAILURES DUE TO THE HIGH FREQUENCY VIBRATION. MY CONCERN IS THAT THE BAD PART IN THE DRIVE TRAIN WILL EVENTUALLY FAIL AND POSSIBLY LOCK UP THE DRIVE TRAIN CAUSING ME TO LOSE CONTROL OF THE VEHICLE. IN LOOKING AT THE FAX FROM S.T.A.R. DODGE HAS A PROBLEM WITH THIS MODEL AND KNEW IT IN APRIL 04 BUT DID NOT NOTIFY THE DEALERS OR CONSUMERS SUCH PROBLEM EXISTED. THIS IS A HIGH DOLLAR TRUCK $42,000 MSRP AND I FEAR MIGHT BE MY DEATH TRAP. MODEL IS 2004 DODGE RAM 2500 HD, CUMMINS 600 DIESEL, 4 SPEED AUTOMATIC TRANSMISSION, 4 WHEEL DRIVE, SHIFT ON THE FLY, QUAD CAB, SHORT WHEEL BASE. THE SOUTH ALABAMA SERVICE DISTRICT MANAGER, JOE S

ON A NUMBER OF OCCASIONS I THOUGHT I PUT THE AUTOMATIC TRANSMISSION IN PARK AND LATER REALIZED IT WAS IN REVERSE. DEFINITELY SOMETHING WRONG HERE.*AK

WHILE DRIVING 50 MPH,THE VEHICLE HIT A BUMP IN THE ROAD AND THE REAR END BEGAN TO BOUNCE UNCONTROLLABLY, CAUSING THE VEHICLE TO LOSE CONTROL. AS A RESULT, THE VEHICLE DROVE INTO A DITCH. NO INJURIES REPORTED. *AK *SC

PURCHASED DODGE RAM 2500 2004 4WD HEMI BRAND NEW 2 WEEKS AGO, 7/30/04. PUT THE TRUCK IN 4WD AND DROVE FOR 1 MILE. TOOK THE TRUCK OUT OF 4WD, WENT TO 2WD AND THE TRANSMISSION WOULD NOT ENGAGE. LEFT ME STRANDED FOR 2 1/2 HOURS WAITING FOR A TOW TRUCK WHEN I WAS SUPPOSED TO BE ON VACATION. NO RENTAL CAR AVAILABLE BECAUSE THEY WOULD NOT GIVE US ONE - NEW TRUCK, UNDER WARRANTY, FIRST TIME IN 4WD. WE WERE 3 HOURS FROM HOME IN OUTER BANKS AND CLOSEST DEALER WOULD NOT WORK ON TRUCK BECAUSE HE STATED, "YOU SHOULD HAVE BOUGHT YOUR TRUCK FROM ME". WE DID NOT BUY A TRUCK FROM HIM BECAUSE HE ONLY HAD A LONG BED. HAD TO ARGUE WITH CHRYSLER 24 HOUR ROAD SIDE ASSISTANCE TO MAKE THEM TWO THE TRUCK BACK TO DEALER IN VIRGINIA BEACH AND THEY FINALLY CONSENTED TO PAY FOR THE WHOLE TRIP. TRUCK WENT BACK HOME WITHOUT US. WE WERE EXTREMELY LUCKY TO BREAK DOWN AT A GAS STATION.*AK

WHILE THE VEHICLE WAS RUNNING BUT IN THE PARKED POSITION, IT AUTOMATICALLY SLIPPED INTO REVERSE. THIS INCIDENT HAS HAPPENED TWICE. THE CONSUMER HAD TO RUN AND JAM THE BRAKES TO STOP THE VEHICLE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO STATED THERE WAS NOTHING WRONG. *AK *JB

WHILE DRIVING AT ANY SPEED THE 4-WHEEL DRIVE ENGAGED. AS A RESULT, TURNING BECAME DIFFICULT.*AK

I PARKED THE TRUCK AND GOT OUT TO CLOSE A GATE WHEN I TURNED AROUND THE TRUCK HAD SLIPPED INTO REVERSE AND WAS COMING TOWARD ME. FORTUNATELY, I WAS ABLE TO GET OUT OF THE WAY. THE TRUCK RAN INTO A FENCE POST DAMAGING THE DRIVER'S SIDE MIRROR AND DENTING THE FRONT DRIVERS SIDE FENDER. *AK

CONSUMER COMPLAINED ABOUT FUMES PERMEATING THE INTERIOR OF THE VEHICLE. THE FUMES WERE CAUSING THE OCCUPANTS TO SUFFER HEADACHES, NAUSEA, AND DROWSINESS WHEN THE WINDOW WAS UP. *AK

DIESEL EXHAUST FUMES IN CAB WITH HEATER/AC FAN ON. MANY COMPLAINTS OF SIMILAR PROBLEM FROM OTHER OWNERS OF THIS MODEL AS RESEARCHED FROM WEBSITE FORUMS. PROBLEM IS DOCUMENTED AS ESSENTIAL PARTS MISSING FROM HEATER/AC SYSTEM WHICH ALLOWS FUMES FROM ENGINE COMPARTMENT TO BE DRAWN INTO THE DRIVER /PASSENGER COMPARTMENT. PROBABLE CARBON MONOXIDE HAZARD TO DRIVER AND OCCUPANTS. VIN [XXX], MANUFACTURE DATE 12/09/2003. *AK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

2004 DODGE RAM 2500 4X4 PICKUP CAUGHT ON FIRE UNDERBODY AND WAS COMPLETELY TOTALED.*AK

THE CONSUMER NOTICED A DISTINCT VIBRATION ON THE TRUCK THAT GETS WORSE WHEN TRAVELING HIGHWAY SPEEDS. *LA THE DEALER/REGIONAL SERVICE EXPERT ATTEMPTED TO FIX THE VEHICLE ON NUMEROUS OCCASIONS AND WAS UNSUCCESSFUL. THE DEALER HAD TWO OTHER VEHICLES WITH THE SAME PROBLEM. DODGE 2500 2004 *SC *JB

2004 DODGE DIESEL 3/4 TON PICKUP....JUMPED INTO REVERSE AND PINNED ME BETWEEN A GATE AND A BARN, FRACTURING 14 RIBS AND AN ULNA. *AK

2004 DODGE RAM 2500 PICKUP.*MR (NAR) WINDSHIELD WIPER FLUID ODOR, AND ELECTRICAL BRAKES INSTALLED. *CB