I OWN A 2004 DODGE 2500 WITH CUMMINS ENGINE AND IT STALLED AND WOULD NOT RESTART. DEALERSHIP SAID THE DIESEL FUEL TRANSFER PUMP WENT BAD WHICH THEY SAID WAS A VERY COMMON PROBLEM. SERVICE DEPARTMENT SAID IT WAS A DESIGN FLAW AND HAVE TO PUT A KIT ON IT TO FIX THE PROBLEM (TOTALLY RELOCATE THE FUEL TRANSFER PUMP FROM THE ENGINE TO THE FUEL TANK). ALSO SAID IT WAS A POSSIBILITY THAT IT RUINED THE INJECTOR PUMP BECAUSE IT WAS NOT RECEIVING FUEL FROM THE TRANSFER PUMP. THIS IS A VERY COMMON PROBLEM AND SERVICE DEPARTMENTS ADMIT IT AND IS WIDELY DOCUMENTED ON THE INTERNET, WHY HAS A RECALL NOT BEEN ISSUED.*JB
2004 Dodge Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
ABS BRAKES ARE LOCKING UP. ESPECIALLY NOTICEABLE WHILE ROADS ARE WET. I HAVE BEEN TO THE DEALER ON 3 OCCASIONS. SERVICE MANAGER DROVE THE TRUCK AND NOTICED THE WHEELS LOCKING UP ON FRIDAY, OCTOBER 21, 2006. *NM
DT*: THE CONTACT STATED NO PROBLEM HAD OCCURRED WITH THE VEHICLE. THERE WAS A NHTSA RECALL # 05V462000 CONCERNING THE AUTOMATIC TRANSMISSION. THE RECALL WORK WAS PERFORMED HOWEVER THE CONTACT WANTED THE OUT OF PARK ALARM REMOVED.
DODGE (DAIMLER CHRYSLER) HAS A RECALL TO INSTALL AN "OUT-OF-PARK ALARM SYSTEM" (NOTIFICATION CODE E17). THIS ALARM WILL ACTIVATE LIGHTS AND HORN UNTIL YOUR BATTERY RUNS DOWN. WHAT THEY SHOULD BE HAVING IS A "FIX THE TRANSMISSION" RECALL SO THAT THE VEHICLE GOES INTO "PARK" READILY AND STAYS THERE. THIS IS A VERY DANGEROUS CONDITION. OURS SLIPPED OUT OF PARK AND ROLLED INTO A BUILDING. *NM
YOUR NHTSA RECALL ON MY 2004 DODGE RAM 2500 HAS CAUSED PROBLEMS. IT IS THE ONE THAT IS SUPPOSED TO ALERT ANYONE IF THE TRUCKS SLIPS OUT OF P AND INTO R BY MISTAKE. WHAT IS ACTUALLY DOES IS HONK THE HORN AT RANDOM TIME WHILE BACKING UP. I HAUL A LOT OF TRAILER INCLUDING A 5TH RV. YOU CAN'T IMAGINE THE ANNOYANCE THIS CAUSES. IT IS ACTUALLY AS DANGEROUS AS THE FIX. IN MY CASE I WAS BACKING UP A TRAILER IN A TIGHT AREA AND ALL OF A SUDDEN THE HORN STARTS HONKING. STARTLED, I TURNED THE WHEEL JUST ENOUGH TO CATCH MY MIRROR ON A TREE. I THINK YOU WILL HAVE MORE PROPERTY DAMAGE AND INJURIES BY YOUR "FIX" THAN, THE WAY IT WAS. PLEASE SEND THE DODGE DEALERS A SOFTWARE OPTION TO RESTORE THE OLD WAY OR AT LEASE HAVE THE HORN JUST HONK ONCE. YOUR FIX HAS CREATED A VERY ANNOYING AND DANGEROUS PROBLEM. THANKS, JOHN. *NM
2004 DODGE RAM 2500 DIESEL PICKUP ALL SIX INJECTORS HAVE WENT OUT TWICE AND CHRYSLER HAS REFUSED T DO ANYTHING ABOUT IT. THE FIRST TIME THEY WENT OUT THE PICKUP NATURALLY DIED AND THE POWER STEERING WENT OUT AT 75 MPH ON A CURVE IN NORTH DAKOTA CAUSING A NEAR ACCIDENT . AS A RESULT WHEN THE INJECTORS WENT OUT IT FILLED MY CRANKCASE WITH FUEL WHICH POSES A POSSIBLE EXPLOSION FACTOR. CHRYSER BLAMED IT ON MY CHIP BUT IT HAPPENED AGAIN WITH OUT THE CHIP LEADING ME TO BELIEVE THERE IS AN OBVIOUS DESIGN FLAW THAT COULD LEAD TO THE POSSIBLE DEATH OF THE OPERATOR. *JB
DT*: THE CONTACT STATED WHILE DRIVING 55 MPH ON THE HIGHWAY, A HISSING NOISE WAS HEARD FROM THE STEERING COLUMN WITHOUT WARNING. THE VEHICLE WAS INSPECTED BY A DEALER WHO DETERMINED THE BRAKE BOOSTER WAS LEAKING AIR THROUGH THE STEERING COLUMN. ADDITIONALLY, THE DEALER DETERMINED THE MASTER CYLINDER AND BRAKE BOOSTER NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
I HAVE A 2004 DODGE RAM CUMMINS TURBO DIESEL TRUCK. AROUND AUG 14 2006 I HAD A FUEL INJECTOR FAIL. THE RESULT IS A CRANKCASE FULL OF FUEL WHICH EXITS THE ENGINE OUT OF THE OVERFLOW AT THE REAR OF THE ENGINE, THIS IN TURN CAUSES FUEL TO COVER THE REAR OF THE ENGINE AND UNDERSIDE OF THE TRUCK. AGAIN LAST WEEKEND SEPT 17TH I HAD ANOTHER FAILURE. I BELIEVE THAT THE COMBINATION OF FUEL AND HOT EXHAUST IS A FIRE WAITING TO HAPPEN. THE DEALER OTHER THAN A WARRANTY REPAIR DENIES THAT THERE IS A PROBLEM BUT ON VARIOUS WEB SITES I KEEP HEARING ABOUT OTHERS HAVING THE SAME PROBLEM. I THINK THIS IS A TIME BOMB WAITING TO HAPPEN THAT COULD KILL OR SEVERELY HURT SOMEONE FROM A RESULTING FIRE. *NM
MY TRUCK IS A 2004 DODGE RAM 2500 WITH A DIESEL ENGINE IN IT. I GOT IT USED. IT IS AN AUTOMATIC. OVER THE PAST YEAR OR SO I HAVE HAD TO TAKE IT IN TO THE DEALER FOR AN INTENSE VIBRATION AND SQUEALING COMING FROM THE REAR END. THE VIBRATION IS FROM AROUND 25 TO 40 MPH AND THE AGAIN AT 70 OR SO. THE DEALER REPLACED U-JOINS AND THE REAR DRIVE SHAFT A FEW TIMES. TODAY IS THE SECOND TIME THAT THEY ARE REPLACING DRIVE SHAFT. THIS IS THE 5TH TIME OVER THE PAST TWO YEARS I HAVE HAD IT IN FOR THIS PROBLEM. THEY TOLD ME THIS IS A COMMON PROBLEM ON THESE TRUCKS AND THEY ARE WORKING ON A FIX. THE TRUCK IS ONLY TWO YEARS OLD AND ONLY HAS IN THE RANGE OF 60,000 MILES ON IT. *JB
I AM OWNER OF A 2004 DODGE DURANGO. VIN # 1D4HB48N04FXXXXXX. ON TUESDAY, SEPTEMBER 12, 2006 MY WIFE (LORI M. MURPHY) NOTICED THAT ALL INTERIOR LIGHTS WOULD NOT GO OFF ONCE THE VEHICLE WAS IN GEAR. THIS PROBLEM PERSISTED THROUGHOUT THAT DAY AND AT 10:00 P.M. I TRIED TO GET THE LIGHTS TO TURN OFF TO NO AVAIL. THE LIGHTS WERE STILL ON THIS MORNING (9/13/06) WHEN MY WIFE TOOK THE VEHICLE TO AURORA CHRYSLER PLYMOUTH IN AURORA OHIO. ON THE WAY TO THE DEALERSHIP SHE NOTICED AN ELECTRICAL BURNING SMELL. AFTER ARRIVING AND WAITING ABOUT 2 HOURS, SHE WAS TOLD THAT A CHIP HAD BURNED OUT ON THE CIRCUIT BOARD FOR THE INSTRUMENT PANEL. THE SERVICE PERSONNEL INDICATED THE PART NEEDED FOR REPAIR WOULD BE $587.00. I WOULD LIKE TO REFER TO THE NHTSA INVESTIGATION # EA06015 TO SEE IF I HAVE ANY RECOURSE WITH DAIMLERCHRYSLER FOR COVERING EXPENSES FOR THIS REPAIR. *NM
CONSUMER RECEIVED A RECALL CONCERNING A 2004 DODGE RAM 2500 AUTOMATIC TRANSMISSION JUMPING INTO GEAR FROM PARK POSITION. MECHANIC DETERMINED IF REPAIR WAS MADE THAT THE HORN WOULD HONK UNEXPECTEDLY. *KB *JB
CONSUMER COMPLAINT CONCERNING 2004 DODGE RAM 2500'S OUT OF PARK ALARM. *TS RECALL NUMBER 05V462000. *NM
DT*: THE CONTACT STATED A NHTSA RECALL 05V462000 REGARDING POWERTRAIN: AUTOMATIC TRANSMISSION WAS PERFORMED BUT DID NOT CORRECT THE PROBLEM. AN OUT-OF-PARK ALARM WAS INSTALLED BUT THE ALARM SOUNDED WHEN THE ENGINE IDLED AND THE DOOR WAS OPENED.
ON MARCH 31, 2006 I STOPPED THE 2004 DODGE 2500 RAM 4X4 TO PICK UP MY MAIL. PRIOR EXITING THE VEHICLE I PLACED THE SHIFT LEVER INTO PARK BELIEVING IT WAS IN LOCKED PARK CONDITION. THE VEHICLE WAS ON LEVEL GROUND AND NOT MOVING. BELIEVING IT WAS SAFE TO EXIT THE VEHICLE I EXITED ON THE DRIVERS SIDE LEAVING THE DRIVERS DOOR OPEN AND WALKED APPROX. 30 FEET IN FRONT OF THE VEHICLE( APPROX 15 T0 30 SEC.). ALL OF SUDDEN THE VEHICLE STARTED MOVING BACKWARDS AT A HIGH RATE OF SPEED. CONCERNED THAT OTHER PERSONS MAY BE IN THE AREA I CHASED THE VEHICLE DOWN ON A DEAD RUN. I ATTEMPTED TO ENTER THE VEHICLE BUT WAS PULLED DOWN BY THE DRIVERS DOOR AND HITTING THE BACK OF MY HEAD ON THE PAVEMENT. I WAS TEMPORALLY PARALYZED AND LOST ALL LIMB MOVEMENT. UNABLE TO MOVE I LAID IN THE ROAD AND WATCHED THE FRONT WHEEL ROLL PASSES MY HEAD. THE VEHICLE WAS STOPPED BY A DRAINAGE DITCH WITHOUT ANY DAMAGE. I HOWEVER WAS NOT AS FORTUNATE AND CONTINUE TODAY TO HAVE MULTIPLE HEAD, NECK AND MEMORY RELATED MEDICAL RELATED PROBLEMS RESULTING FROM THE ACCIDENT. I WAS NOT AWARE OF A SAFETY ISSUE UNTIL RECEIVING A RECALL NOTICE DCC IN AUG 2006. THIS IS A VERY SERIOUS PROBLEM AS THE VEHICLE PROVIDES THE DRIVER WITH THE FALSE SENSE OF SAFETY WHEN THE VEHICLE IS NOT IN A SAFE MODE.
I OWN A 2004.5 DODGE CUMMINS DIESEL. AT 7000 MILES THE TRUCK BURNED UP 6 FUEL INJECTORS. DODGE CLAIMED IT WAS CONTAMINATED FUEL. I ONLY BUY FUEL IN ONE PLACE SO I HAD AZ DEPT. OF WEIGHTS AND MEASURES CHECK THE STATION. THEIR FUEL WAS FINE. I LATER ($5000.00 DOLLARS LATER)FOUND THAT THE TOP OF THE FUEL TANK HAS A RECESS THAT FILLS WITH WATER AND HAS AN AIR INLET THAT IS LOWER THAT THE WATER LINE. WHEN DRIVING IN THE RAIN THE FUEL TANK WILL PULL WATER IN AS FAST AS YOU BURN FUEL WHICH IN TURN WILL BURN UP THE INJECTORS. DODGE KNOWS ABOUT THIS PROBLEM AND LIES TO CUSTOMERS ABOUT THE FUEL BEING CONTAMINATED. THIS IS COSTING HUNDREDS OF TRUCK OWNERS THOUSANDS OF DOLLARS! DODGE NEEDS TO TAKE RESPONSIBILITY FOR THIS PROBLEM. THE SAD PART IS THAT .25 CENTS OF RUBBER HOSE WILL FIX THE PROBLEM. ANY HELP WOULD BE GREATLY APPRECIATED. *JB
DT*: THE CONTACT STATED WHILE GETTING INTO THE VEHICLE, THE HANDLE USED FOR BALANCING OR SECURING ONESELF WHEN EXITING OR ENTERING THE VEHICLE ON THE LEFT SIDE DETACHED. THE CONTACT FELL BACK SLIGHTLY, SUFFERING SLIGHT BACK INJURIES. THE VEHICLE WAS TAKEN TO A SERVICE DEALER, WHERE THE DEALER WAS UNABLE TO DETERMINE THE CAUSE OF THE PROBLEM.
MY UNDER WARRANTY 2004 DODGE RAM WITH A HEMI ENGINE HAS LOUD LIFTERS AND RUNS ROUGH. THE LIFTER MAY SEIZE CAUSING THE ENGINE TO SUCK A VALVE AND SEIZE THE ENGINE YET THE DEALER NOR DODGE WILL DO ANYTHING AND CLAIMS IT'S NORMAL. I HAVE 2 OTHER OLDER DODGE'S AND I'M NO FOOL. THE ENGINE HAS 29,000 MILES AND WHEN I FIRST COMPLAINED IT HAD 20,000. PLEASE GUIDE ME TO FINDING HELP. *JB
LTR RE DEFECTIVE SHIFT LEVER FOR 2004 DODGE 2500 QUAD CAB, CONCERNED THAT A SAFETY RECALL SERVICE NOTICE FOR AN OUT OF PARK ALARM SYSTEM FOR 2003-2005 ATTEMPTS TO FIX TRANSMISSION OR SHIFT LEVER PROBLEM IN HIS VEHICLE. *KB THE CONSUMER STATED HE PLACED THE GEAR INTO PARK WITH THE MOTOR RUNNING, THE CONSUMER RETURNED TO THE FRONT OF THE VEHICLE, WHEN ALL OF A SUDDEN THE VEHICLE STARTED TO ROLL BACKWARDS. THE CONSUMER ATTEMPTED TO STOP THE VEHICLE, BUT SLID OFF DUE TO ICE AND THE DOOR KNOCKED HIM TO THE GROUND, WHILE THE VEHICLE CONTINUED TO ROLL BACKWARDS. THE CONSUMER REQUESTED THAT THE RECALL BE COMPLETED ON HIS VEHICLE, HOWEVER HE STATED THE MANUFACTURER REFUSED TO INSTALL THE NECESSARY EQUIPMENT TO COMPLETE THE RECALL. THE SEAT BELT DIDN'T RETRACT FULLY. *JB
DT*: THE CONTACT STATED THE RECALL REMEDY FOR RECALL # 03V503000; POWER TRAIN: AUTOMATIC TRANSMISSION IS UNACCEPTABLE DUE TO THE HORN SOUNDING UNEXPECTEDLY. THE DEALERSHIP INFORMED THE CONTACT THAT THERE HAVE BEEN PREVIOUS COMPLAINTS ABOUT THE REMEDY FOR THIS RECALL AND FURTHER PROBLEMS WITH THE HORN SOUNDING UNEXPECTEDLY AFTER THE RECALL REMEDY WAS PERFORMED.
I HAVE A 2004 DODGE RAM 2500 WITH THE CUMMINS AND AUTOMATIC TRANSMISSION. THE AUTOMATIC SELECTION INDICATOR DOES NOT SHOW THE VEHICLE IN PARK AT LEAST ONCE A DAY WHEN I DRIVE IT. I NOW THIS IS A PROBLEM AND HAVE HAD RECALL #05V-462 DCC #E17 DONE. THIS IS A PATCH AND DOES NOT ADDRESS THE PROBLEM OF WHY MY TRUCK DOES NOT GO INTO PARK. ONE OF THESE DAYS MY 7000 POUND TRUCK IS GOING TO ROLL BACKWARDS AND DAMAGE, INJURE OR KILL SOMEONE . *NM
WE HAVE HAD OUR 2004 DODGE TRUCK FOR ALMOST 3 YEARS AND HAVE LOVED IT - HOWEVER, WITHIN THE LAST 2 WEEKS WE ARE VERY CONCERNED ABOUT THE SAFETY OF THE TRUCK WE ARE DRIVING. WHILE TRAVELING 80 MPH DOWN THE FREEWAY OUR TRUCK STARTED VIBRATING / SHAKING UNCONTROLLABLY. WE WERE UNABLE TO STEER THE TRUCK AND WERE DRIFTING INTO THE OTHER LANE OF TRAFFIC - IF I APPLIED THE BRAKES IT ONLY INTENSIFIED THE VIBRATIONS OF THE TRUCK. WE WERE FINALLY ABLE TO GET THE TRUCK INTO THE EMERGENCY LANE (LUCKILY WITHOUT CAUSING ANY ACCIDENTS) AND HAD TO WAIT UNTIL THE TRUCK REACHED BELOW 45 MPH BEFORE THE VIBRATIONS STOPPED. HAD WE STOMPED ON THE BRAKES - THE TRUCK MOST LIKELY WOULD HAVE ROLLED. UNBELIEVABLY, WHEN WE CALLED THE DEALER THEY KNEW ABOUT THIS PROBLEM. THEY ASSUMED THAT WE HAD A LEVELING KIT ON THE TRUCK, WHICH WE DO NOT. THEY HAVE INDICATED THAT DAIMLER CHRYSLER HAS EVEN ISSUED A SERVICE BULLETIN ON HOW TO FIX THE PROBLEM, WHICH COULD LEAD TO BE VERY EXPENSIVE, DEPENDING ON HOW MANY STEPS WE HAVE TO TAKE TO FIX THE PROBLEM. THE FIRST STEP IS HAVING THE ALIGNMENT ADJUSTED TO A DIFFERENT SPECIFICATION - THIS IS $90.00. I AM CONCERNED ABOUT THE COST OF REPAIRS, BUT EVEN MORE CONCERNED ABOUT THE SAFETY OF MY FAMILY WHILE TRAVELING IN THE TRUCK. THIS IS MY FIRST STEP TO GET ATTENTION TO THIS PROBLEM - THIS NEEDS TO BE SERIOUSLY LOOKED INTO AND A RECALL SENT OUT TO HAVE THE PROBLEM FIXED. *JB
DEFECTIVE WEATHERS TRIPPING AROUND FRONT DOORS OF MY 2004.5 DODGE RAM TRUCK. DODGE DID NOT INFORM ME OF DEFECTIVE DESIGN AND WILL NOT REPAIR IT AT THEIR EXPENSE (CARBON MONOXIDE INHALATION DANGER). ELECTRICAL COMPONENT AND WIRING HARNESS DEFECTS, DEALER HAS NOT NOTIFIED ME OF DEFECTS, WILL NOT FIX THEM UNDER WARRANTY,(FIRE HAZARD). DECEPTIVE PRACTICES BY DODGE DEALER (KARI DODGE , KALISPELL MONTANA). SOLD ME A 7 YEAR 70,000 MILE WARRANTY , SPECIFICALLY STATING IT WAS NOT SIMILAR TO MY PREVIOUS WARRANTY (INSURANCE POLICY IT TURNED OUT TO BE). I PAID 1700 DOLLARS FOR A WARRANTY THAT DOES NOT COVER WHAT I WAS LEAD TO BELIEVE IT WOULD. *JB
MR. DENNIS SHANNON HAD PARKED HIS 2004 DODGE RAM 2500 AND THEN EXITED THE VEHICLE. THE VEHICLE REMAINED RUNNING DURING THIS PERIOD. AS MR. SHANNON BEGAN TO WALK BACK TOWARDS THE REAR OF HIS TRUCK IT STARTED TO ROLL BACKWARDS. THE POLICE REPORT INDICATES THAT AS MR. SHANNON ATTEMPTED TO GET BACK IN THE TRUCK IT RAN OVER HIM. MR. SHANNON SUFFERED SEVERE AND FATAL INJURIES. MR. SHANNON DIED ON 7-22-2005. *JB
I WILL BE DRIVING ALONG IN MY TRUCK WHEN IT COMPLETELY SHUTS OFF. THE STEERING WHEEL LOCKS UP AND I AM UNABLE TO BRAKE. THE TRUCK HAS ALREADY LANDED IN A DITCH AND POSTED A MAJOR TRAFFIC HAZARD WHEN THESE EPISODES OCCUR. IN ADDITION, MANY TIMES MY FIVE YEAR OLD SON IS WITH ME. *NM
DT*: THE CONTACT STATED THERE WAS A NHTSA RECALL CAMPAIGN NUMBER 05V462000 PERFORMED ON THE VEHICLE. THE CONTACT WAS NOT SATISFIED WITH THE RECALL REMEDY AND IS HAVING THE HORN DISCONNECTED.
DT*: THE CONTACT STATES WHEN THE LEFT SIGNAL IS TURNED ON THE RIGHT SIGNAL BLINKS. THE RIGHT SIGNAL DOES NOT WORK. IT IS AN ERRATIC PROBLEM. SOMETIMES IT WORKS CORRECTLY. THE DEALERSHIP HAS BEEN INFORMED. UPDATED 06/07/2006. *AK *TS
DT*: THE CONTACT STATED WHILE DRIVING AT HIGHWAY SPEEDS OF 60MPH OVER BUMPS, THE VEHICLE VIOLENTLY VIBRATES INTERMITTENTLY UNTIL THE BRAKES ARE DEPRESSED AND RELEASED. THE VIBRATION CAN BE FELT THROUGH THE STEERING WHEEL. WHEN THE VEHICLE WAS TAKEN TO THE DEALERSHIP, THEY DETERMINED THE UPPER AND LOWER BALL JOINTS ON BOTH SIDES WERE REPLACED DUE TO EXCESSIVE PLAY. HOWEVER, THE REPLACEMENT OF THE BALL JOINTS DID NOT CORRECT THE PROBLEM. THE VEHICLE WAS RETURNED TO THE DEALERSHIP ON 5-03-06 WHERE THE STEERING DAMPER WAS REPLACED. THE CONTACT IS UNSURE IF THIS REPAIR HAS CORRECTED THE PROBLEM BECAUSE OF ITS INTERMITTENCE NATURE OF THIS DEFECT .
CONSUMER LETTER CONCERNING THE SAFETY RECALL TO INSTALL AN OUT OF PARK ALARM SYSTEM. *TS ***NAR*** WHEN THE CONSUMER ARRIVED AT THE DEALERSHIP, SHE WAS TOLD THE RECALL COULD TAKE UP TO WEEK, HOWEVER THE RECALL NOTICE STATED IT WOULD TAKE AN HOUR. *JB
DT*: THE CONTACT STATED THE VEHICLE CONTINUES TO ACCELERATE WITHOUT THE ACCELERATOR PEDAL BEING DEPRESSED. THE CRUISE CONTROL HAS NEVER BEEN ACTIVATED. THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM.
FIRST THE FREEZE PLUG BLEW OUT OF THE ENGINE WITHIN 2 MONTHS OF PURCHASE (WHICH TOOK APPROX. 30 DAYS FOR THEM TO FIX ) AND THEN (AND NOW ) I'M STILL RUNNING BACK AND FORTH TO THE DEALERSHIP COMPLAINING ABOUT THE WIND AND WATER LEAKAGE IN THE FRONT DOORS , THE WIND IS SOMETIMES SO LOUD YOU HAVE TO YELL AT EACH OTHER JUST TO TALK IN THE VEHICLE. THE DOORS VISIBLY SHAKE WHILE DRIVING, ALLOWING THE WIND AND WATER IN. AND H.W. HUNTER DEALERSHIP KEEPS SAYING THERE'S NOTHING WRONG WITH THE TRUCK. WE LET THEM TEST DRIVE IT ALONE WHICH THEY DID FOR 600 MILES , AND CLAIM THEY HEARD NOTHING AND THEN I DROVE WHILE THE DISTRICT AND SERVICE MANAGERS WHILE IN THE TRUCK WITH ME THEY BOTH STATED THAT THEY COULD HEAR THE WIND BUT ACCORDING TO THEM THAT WAS NORMAL. SO I TOLD THEY THAT THE COMMERCIAL ADVERTISED A SMOOTH QUITE RIDE AND THIS IS NOT EITHER . THEN ONCE AGAIN I CONTACTED CHRYSLER AND THEY SAID BASICALLY IT IS WHAT IT IS AND DEAL WITH IT. I THINK AFTER PUTTING $18,500 DOWN ON THIS TRUCK AND STILL PAYING FOR IT, IT SHOULD BE AS ADVERTISED. NOT TO MENTION THE FACT THAT THE DOORS MOVING LIKE THEY DO HAS TO BE A SAFETY ISSUE , BECAUSE THEY WAY THEY MOVE I FEEL THEY ARE EVENTUALLY THEY ARE GOING TO FLY OFF OR SOMETHING TERRIBLE LIKE THAT. THE DATE I'M USING HERE IS THE DATE OF THE LAST TIME I TOOK IT IN. *NM
DT*: THE CONTACT STATED THE VEHICLE GEAR SHIFT POSITION INDICATOR WAS PLACED IN PARK. AFTER THE CONTACT EXITED THE VEHICLE LEFT THE PARK POSITION, WITHOUT WARNING, RESULTING IN THE VEHICLE CRASHING INTO A TREE AND A ROCK WALL. THERE WERE NO INJURIES AND THE POLICE WERE NOT ALERTED. THERE WAS PROPERTY DAMAGE. PRIOR TO THE ACCIDENT, THE CONTACT RECEIVED NHTSA RECALL, #05V462000, CONCERNING THE AUTOMATIC TRANSMISSION. THE RECALL REMEDY HAS NOT BEEN PERFORMED, BUT THE CONTACT FELT IT SHOULD HAVE ALSO ADDRESSED THE POTENTIAL PROBLEM OF THE VEHICLE BEING OUT OF GEAR. THE RECALL REMEDY SIMPLY HAS THE DEALER INSTALL AN OUT OF PARK ALARM.
RE: DC E17 "SAFETY RECALL TO INSTALL OUT-OF-PARK ALARM SYSTEM" THIS RECALL IS AN UNACCEPTABLE RESOLUTION. IT DOES NOT PROVIDE A FIX TO THE LACK OF 2003-2005 DODGE RAM TRUCKS TO PROPERLY ENGAGE AUTOMATIC TRANSMISSION GEAR SELECTIONS. THE RECALL IS BEING REFUSED BY MYSELF AND MANY OTHERS IN THE RV AND TOWING COMMUNITY. ACTIVATING AN ALARM IF THE VEHICLE IS NOT FULLY IN PARK AND THE ENGINE RUNNING IS GOING TO DO LITTLE TO PREVENT ACCIDENTS AND/OR PERSONAL INJURY. IT IS AN ANNOYING AND OBTRUSIVE "FEATURE" THAT DRIVERS ARE OVER-RIDING ANYWAY USING FAUX SEAT-BELT LATCHES AND JUMPER WIRES. THE NHTSA SHOULD ENDEAVOR DC TO FIX THE SHIFTER ENGAGEMENT PROBLEM, NOT PROVIDE A BAND-AID TO A POORLY DESIGNED SHIFTER MECHANISM. *NM
DT*: THE CONTACT STATED WHILE THE VEHICLE IS PARKED ON AN INCLINE AND THERE IS LESS THAN ONE THIRD TANK OF FUEL, THE VEHICLE WILL NOT RESTART. THE DEALERSHIP DETERMINED THIS WAS HOW THE VEHICLE WAS MANUFACTURED.
DT*: THE CONTACT STATED THE VEHICLE INADVERTENTLY SHIFTS OUT OF GEAR WHILE IN PARK. THERE IS A NHTSA RECALL # 05V462000 CONCERNING THE AUTOMATIC TRANSMISSION ON THIS VEHICLE, HOWEVER THE RECALL REPAIR WAS NOT PERFORMED. THE RECALL REPAIR INCLUDES AN OUT-OF-PARK ALARM, BUT THIS DOES NOT STOP THE TRANSMISSION FROM SHIFTING. THE CONTACT DETERMINED THIS WOULD NOT CORRECT THE PROBLEM. THE VEHICLE WAS NOT SEEN BY A DEALER.
I OWN A 2004 DODGE RAM 2500 XLT AND ON 03 25 06 I PUT MY TRUCK IN PARK MOTOR RUNNING TO GET A ICE CHEST ON PATIO. TURNED RIGHT BACK AROUND AND TRUCK WAS GONE. IT WAS BACKING UP HILL STILL IN PARK. I RAN HOLLERING TO KEEP SOMEONE FROM GETTING HIT. A MAINTENANCE MAN OF THE PARK JUMPED IN AND PUSHED THE BRAKE DOWN WITH HIS HAND IT WAS STILL IN PARK. WHILE I TURNED THE KEY OFF. WELL A 100 YARDS LATER THE WHOLE LEFT SIDE OF THE TRUCK WAS DAMAGED AS IT RAN INTO A PARK MODEL TRAILER AND DAMAGED THE RIGHT SIDE OF THE PARK MODEL HOME IF LOOKING FROM FRONT. IT DAMAGED THE SIDE PANELS OF THE TRAILER WHILE PUTTING A LARGE HOLE IN IT ALONG WITH THE SKIRTING. AND POSSIBLY MOVING THE TRAILER TO THE LEFT. I BELIEVE THAT THIS IS A SERIOUS PROBLEM AND NEEDS SOMETHING DONE. IT WAS A MIRACLE NO ONE WAS HIT AS WE LIVE IN A VERY ACTIVE 55 PLUS COMMUNITY AND LIVE ON ONE OF THE BUSIEST STREETS IN THE PARK. I HAVE HAD MY TRUCK IN SEVERAL TIMES TO GET THE AC FIXED AND IT STILL IS NOT RIGHT. I DON'T KNOW IF I SHOULD KEEP THE VEHICLE OR SELL IT. I WAS NEVER NOTIFIED OF THE PROBLEM. I HAD IT IN THE DEALERSHIP AND THEY SAID NOTHING ABOUT IT. I FEEL I HAVE A LEMON. DODGE NEEDS TO ACKNOWLEDGE THE DEFECTS IN THERE VEHICLES AND FIX THEM BEFORE SOMEONE ELSE GETS HURT. ENOUGH IS ENOUGH. THANK YOU *JB
DT*: THE CONTACT STATED WHILE DRIVING VARIOUS SPEEDS, THERE WAS A PRONOUNCED VIBRATION WITHIN THE CHASSIS. THE VEHICLE WAS TAKEN TO THE DEALER WHOM ATTRIBUTED THE VIBRATION TO THE DESIGN. AFTER SEVERAL INSPECTIONS BY THE DEALER, THE DRIVESHAFT WAS REMOVED IN AN EFFORT TO DECREASE THE VIBRATION. THIS REPAIR EFFORT WORSENED THE VIBRATION AND THE DRIVESHAFT WAS PLACED BACK ONTO VEHICLE. AFTERWARDS, THE CONTACT WAS DRIVING 5MPH AND THE DRIVESHAFT DISENGAGED FALLING FROM THE AXLE POCKET ONTO THE GROUND. THE VEHICLE WAS TOWED TO THE DEALER TO AWAIT FURTHER INSPECTION.
THE TRUCK INCORRECTLY READS GEAR INDICATION WHILE NOT IN GEAR AND IS EXTREMELY HARD TO CHANGE GEARS IN A TIMELY AND SAFE FASHION.. ONE TIME, AFTER EXITING THE TRUCK IT PROCEEDED TO ENGAGE IN REVERSE AND CRASHED INTO A TREE. A PERSON ASSISTING HAD CONSIDERABLE TROUBLE GETTING THE TRUCK TO FIND ITS GEARS. IT WILL REV IN NEUTRAL WHILE CLEARLY INDICATING DRIVE. I HAVE ALREADY CONTACTED DODGE. THEY SENT AND INVESTIGATOR WHO DID NOT EXAMINE THE FAULT AND DISREGARDED THE CLAIM. THIS IS A POTENTIALLY DANGEROUS ENGINEERING FAULT! *JB
DT*: THE CONTACT STATED WHILE DRIVING 70 MPH A LOUD BANG WAS HEARD. THE CONSUMER PULLED THE VEHICLE OFF THE ROAD AND HAD IT TOWED TO THE DEALERSHIP. THE DEALERSHIP DETERMINED THERE WAS WATER IN THE AIR FILTER WHICH CAUSED THE ROD TO GO THROUGH THE ENGINE BLOCK. THE ENGINE NEEDS TO BE REPLACED. UPDATED 3/22/2006 - *NM
CONSUMER 2004 RAM 2500 STALLED AND ELECTRICAL SYSTEM FAILED. *TS *REF 10156266 THE CONSUME WAS ABLE TO TURN THE IGNITION TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER THE NEXT DAY FOR A TEST DRIVE WITH THE DIAGNOSTIC TO HOOKED UP TOT HE VEHICLE. THE DIAGNOSTIC INDICATED THAT THE VEHICLE HAD COMPLETE ELECTRICAL FAILURE. THE FRONT POWER TRAIN MODULE WAS REPLACED AND THE SOFTWARE WAS UPDATED. *NM
2004 DODGE RAM 2500 DIESEL PICKUP TRUCK CAME OUT OF PARK AND WENT INTO REVERSE WHILE RUNNING AND STARTED ACROSS PARKING LOT WITH NO ONE IN THE VEHICLE. VEHICLE ALMOST RAN ME OVER WHEN IT WENT INTO REVERSE. I HAD GOTTEN OUT TO MOVE A CART. DEALERSHIP CONTACTED, APPOINTMENT SCHEDULED TO REPAIR PROBLEM. VEHICLE HAD POPPED OUT OF PARK TWICE (2) BEFORE WITH ENGINE OFF. DEALERSHIP WAS ADVISED OF BOTH INCIDENTS AND ADVISED THERE WERE NO RECALLS/SAFETY BULLETINS. *JB
VEHICLE IS A 2004 DODGE RAM 2500 WITH AUTOMATIC TRANSMISSION AND A DIESEL ENGINE. I EXITED THE VEHICLE TO CHECK AN ISSUE WITH HOME CONSTRUCTION. PUT THE VEHICLE IN NEUTRAL ON A FLAT STREET IN PHOENIX OPENED THE DOOR AND WALKED APPROXIMATELY 20 FEET. A COWORKER YELLED AT ME AS MY TRUCK TOOK OFF IN REVERSE , WASN'T ROLLING. WHILE GOING BACKWARDS THE DOOR HIT PALATES OF ROOF TILE AND BENT THE DOOR BACK. THE TRUCK EVENTUALLY ROLLED INTO A HOME AND STOPPED. THE GEAR WAS STILL IN NEUTRAL. CALLED DODGE, WAS TOLD THERE WAS NO PROBLEM WITH TRUCK AND THERE WAS NOTHING TO CORRECT. A YEAR LATER, THERE WAS A RECALL FOR THIS SAME PROBLEM. CALLED DODGE TO MAKE A CLAIM, AND WAS TOLD THAT THIS VEHICLE WAS NOT INCLUDED IN THE RECALL DUE TO THE VIN ALTHOUGH MY TRUCK AND OPTIONS MATCH THE RECALL DESCRIPTION. I WANT MY VEHICLE FIXED, AND THE INSURANCE COMPANY REIMBURSED FOR THE REPAIRS $3000. THINK THE RECALL NEEDS TO BE EXPANDED AND NOT BE BASED SOLELY ON VIN NUMBERS, BUT THE DESCRIPTION OF THE VEHICLE AND ASSOCIATED OPTIONS LISTED IN THE RECALL.*AK
DT*: THE CONTACT STATED THE VEHICLE ROLLED BACKWARDS ON TWO SEPARATE OCCASIONS AFTER THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE ON. THERE WAS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION. THE VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL; HOWEVER, IT IS NOT INCLUDED IN THE RECALL DUE TO THE VIN.
DT*: THE CONSUMER STATED THE VEHICLE ROLLED BACKWARDS 30 SECONDS EXITING THE VEHICLE. THERE WAS A CLICKING NOISE AS IF THE VEHICLE WAS ATTEMPTING TO SHIFT INTO REVERSE. THERE IS A NHTSA RECALL, # 05V462000, REGARDING THE AUTOMATIC TRANSMISSION. THE CONSUMER EXPERIENCED THE SAME PROBLEM AS INDICATED IN THE RECALL, HOWEVER THE VEHICLE IDENTIFICATION NUMBER. *JB THE CONSUMER ATTEMPTED TO STOP THE TRUCK, BUT WAS INJURED IN THE PROCESS. UPDATED 02/27/06 .*JB
DT*: THE CONSUMER STATED THE VEHICLE INTERMITTENTLY STALLED WHEN THE GAS PEDAL WAS LIGHTLY DEPRESSED. IN THE MORNINGS WHEN THE VEHICLE IS FIRST STARTED, THE ENGINE MADE A PATTERING SOUND. WHEN THE TRANSMISSION WAS SHIFTING GEARS AND THE GAS PEDAL WAS DEPRESSED THE RPM'S RANGED AT 6,000 AND THE ENGINE REVVED. THE VEHICLE WAS INSPECTED BY THE LOCAL DEALERSHIP, BUT THE PROBLEM COULD NOT BE DUPLICATED. *JB
FACTORY ALUMINUM WHEELS PRONE TO GALVANIC CORROSION. WHEELS CORRODE SEVERELY AROUND CIRCUMFERENCE OF INNER WHEEL HUB. TAKES A SLEDGE HAMMER TO BREAK WHEEL, TIRE, AND RUST FREE TO CHANGE WHEELS AT 10,000 MILE INTERVALS. WORRY IS THAT RUST WILL PROGRESS TO GRAIN BOUNDARIES OF LUGS ON REAR AXLE AND LUG AREA ON ALUMINUM WHEEL AND LEAD TO WHEEL FAILURE. FACTORY SHOULD ADDRESS ISSUE AND PROVIDE SOLUTION. NO WAY A PERSON CAN CHANGE A WHEEL ON THE HIGHWAY WITH THE FACTORY JACK AND LUG WRENCH. EVEN THE LOCK ON THE SPARE TIRE ON MY 2004 2500 RAM 4 X 4 WAS CORRODED SO SEVERELY THAT THE KEY WOULD NOT GO INTO THE LOCK KEY WAY. LUCKILY THE FLAT HAPPENED ON PAVEMENT IN FRONT OF A FRIENDS HOUSE. THE ONLY WAY WE COULD GET THE WHEEL OF WAS TO HACKSAW THE CHAIN ON THE SPARE, LOWER THE FLAT TIRE TO THE GROUND, LOOSEN THE LUG NUTS, HOLD THE BREAK AND PUT VEHICLE IN REVERSE TO BREAK THE RUST FREE AND POP THE WHEEL ONTO THE LOOSENED LUG NUTS. EVEN AFTER THE WHEEL BROKE FREE OF THE RUST AND THE VEHICLE WAS JACKED. I STILL HAD TO PLACE A LARGE PIECE OF WOOD AGAINST THE WHEEL IN THE 6 O'CLOCK POSITION AND BEAT ON THE WOOD WITH A SLEDGE TO BREAK THE WHEEL FREE OF THE HUB. ALUMINUM WHEEL WAS SEVERELY CORRODED TO INCLUDE THE INNER HUB AND SURFACE THAT FITS AGAINST THE REAR AXLE. *JB
2004 DODGE RAM 2500 HEMI STALL W/LOSS OF POWER STEERING AND BRAKES. MY TRUCK WAS BOUGHT NEW FROM HOOD RIVER DODGE, OREGON, AND HAS BEEN IN FOR REPAIR BECAUSE OF THE ENGINE DYING RIGHT AFTER ACCELERATING FROM A STOP WITH LOSS OF POWER STEERING AND BRAKING. THEY HAVE HAD IT 9 TIMES STARTING LAST APRIL AND IT HAS HAPPENED 12 TIMES. MOST OF THE TIME IN THE MIDDLE OF AN INTERSECTION AND ONE ON A NARROW INTERSTATE BRIDGE. THERE ARE NUMEROUS REPORTS ON THE WEB OF THIS HAPPENING ALL ACROSS THE COUNTRY WITH 2004 AND SOME 2005 DODGE RAM TRUCKS AND SOME DURANGOS EQUIPPED WITH THE HEMI ENGINE. DEALER HAS WORKED WITH DAIMLER CHRYSLER TECH'S AND ENGINEERS TO NO AVAIL. DEALER SAYS IT IS CHRYSLER PROBLEM AND THEY NEED TO COME UP WITH FIX. I HAVE CONTACTED THE DODGE CONSUMER LINE, 800-992-1997, 9 TIMES. THEY PROMPTED ME TO SEND IN CARD IN " OWNER'S RIGHTS UNDER STATE LEMON LAWS" BOOKLET AND I WAS CALLED ON 11/10/05 AND TOLD THEY RECEIVED THE CARD AND WOULD CONTACT ME IN 7-10 DAYS. I HAVE NOT BEEN CALLED BACK SO I CALLED 800# AGAIN AND THEY SAID IT WAS IN THE HANDS OF THERE ZONE OFFICE, [XXX] EXT [XXX], WHERE I LEFT A MESSAGE ON 12/22/05. I HAVE ALSO FILED 3 NHTSA SAFETY COMPLAINTS. WHEN I ASKED THE DAIMLER REP NAMED [XXX], ID [XXX], ON 12/22/05 TO SPEAK TO A SUPERVISOR SHE TOLD ME THAT THEY DID NOT TALK TO CUSTOMERS. WHEN I BECAME IRATE SHE PUT ME ON HOLD AND A MAN NAMED [XXX] CAME ON AND GAVE ME THE INFO ABOUT THE ZONE OFFICE, WHAT IS DAIMLER CHRYSLER AND THE NHTSA WAITING FOR PEOPLE TO BE I
I OWN A 2004 2500 DODGE RAM PICK-UP. WHEN THE HIGH BEAM HEADLIGHTS ARE TURNED ON, THE LOW BEAM LIGHTS AND THE DRIVING LIGHTS ARE DISABLED. THE RESULT IS A LACK OF LIGHT BEING CAST UPON THE ROADWAY. THE HIGH BEAMS ALONE ONLY CAST A HAZY BEAM THAT WHEN USED OFF HIGHWAY IS DANGEROUS BECAUSE YOU CANNOT SEE THE GROUND IN FRONT OF YOU. ON THE HIGHWAY THEY DO NO MORE THAN BLIND ONCOMING CARS AND LEAVE THE ROAD IN A SHADOW. THERE ARE MANY POSTINGS ON THIS SUBJECT ON THE WEB FORUM, "DODGERAMFORUM.COM" IF YOU USE THE LINK BELOW IT WILL TAKE YOU DIRECTLY WHERE MOST OF THE COMPLAINTS ARE. I BELIEVE IT ONLY A MATTER OF TIME BEFORE THERE IS A SERIOUS ACCIDENT BECAUSE OF THIS PROBLEM AND THAT THE DODGE COMPANY NEEDS TO HAVE A FIX FOR THIS PROBLEM AS THERE IS NOW A COMPANY CALLED "BRIGHT LIGHTS" MAKING A FIX FOR THIS. HTTP://WWW.DODGEFORUM.COM/FORUMID_106/TT.HTM. *NM
I PURCHASED A DODGE DURANGO IN NOV OF 2004 BRAND NEW WITH ONLY 42 MILES ON IT. SINCE THAT DATE I HAVE HAD IT BACK TO THE SHOP WHERE I PURCHASED IT 6 TIMES. IT WOULD NOT START AND HAD TO BE JUMP STARTED FOR OVER A MONTH, AND NOW IT JUST DECIDED THAT IF IT WANTS TO SHUT OFF NO MATTER WHERE IT IS OR HOW FAST IT IS GOING IT JUST SHUTS OFF. I HAVE RETURNED IT TO THE DEALER SHIP AND HAVE NOT GOTTEN A BIT OF HELP. I WALK A WAY WITH THE FELLING THAT I AM THE LAUGHING STOCK OF THE DEALERSHIP. *JB
DT: THE CONTACT STATED WHILE DRIVING THE VEHICLE IT STALLED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALERSHIP MULTIPLE TIMES. HOWEVER, THE DEALERSHIP WAS NOT BEEN ABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER HAS BEEN CONTACTED.*AK
DT: THE CONTACT STATES THERE IS NHTSA RECALL CAMPAIGN 05V462000 CONCERNING THE AUTOMATIC TRANSMISSION. THIS VEHICLE HAS THE SAME PROBLEMS AS INDICATED IN THE RECALL, BUT IT IS NOT INCLUDED IN THE RECALL DUE TO VIN. THE CONSUMER STOPPED THE VEHICLE TO REARRANGE ITEMS IN THE TRUCK BOX WHEN THE VEHICLE STARTED MOVING BACKWARDS. THE CONSUMER JUMPED FROM THE TRUCK BOX AND TRIED TO GET INSIDE THE VEHICLE TO BRING IT TO A STOP. THE CONSUMER WAS KNOCKED DOWN AND THE VEHICLE RAN OVER HIS RIGHT KNEE INJURING IT. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALER. *AK UPDATED 1/11/2006 - *NM
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →