I DID NOT HAVE A ACCIDENT, BUT MY TRANSMISSION BEGAN TO FAIL IN SUCH A MANNER THAT THE TRANSMISSION DID NOT KNOW WHAT GEAR IT WAS SUPPOSED TO BE IN. ONE DAY IT WOULD BE FINE AND THE NEXT IT MIGHT BEGIN OK AND THEN TEN MINUTES LATER IT WOULD START OFF FROM A STOP LIGHT IN 2ND OR 3RD GEAR AND IT WAS DIFFICULT TO PULL INTO TRAFFIC. DODGE IS AWARE OF THE PROBLEM BECAUSE THE DEALERSHIPS ARE STOCKING THE INTERNAL TRANSMISSION PARTS TO FIX IT. MY MECHANIC TALKED TO A NEARBY DODGE DEALER TO OBTAIN THE PARTS AND THEY SAID THEY KNEW OF THE PROBLEM AND HAD A GOOD SUPPLY OF PARTS IF NEEDED. WE ALSO SPOKE TO TWO DIFFERENT TRANSMISSION SHOPS THAT SAID THIS WAS A COMMON PROBLEM. THE NECESSARY PARTS THAT NEEDED TO BE REPLACED TO FIX THIS WERE A GOVERNOR COMPRESSION SOLENOID AND PRESSURE SWITCH. BOTH OF WHICH ARE LOCATED IN THE GEAR BOX JUST ABOVE THE PAN. THE PARTS WERE ONLY AVAILABLE FROM DODGE AND COST ABOUT $220.00 JUST FOR THE PARTS. I WOULD LIKE TO KNOW IF DODGE HAS REPORTED THIS PROBLEM. I HAVE BEEN IN CONTACT WITH THEM INQUIRING WHY THEY HAVE NOT DONE A RECALL SINCE THEY ARE AWARE OF THE PROBLEM AND ALL THEY HAVE TOLD ME SO FAR IS THAT IT IS A LENGTHY PROCESS THAT INVOLVES YOUR DEPARTMENT. *TR
2004 Dodge Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
CLICKING AND SHAKING WHEN IN 4X4 MODE. SOUNDED LIKE U JOINTS. AFTER HAVING IT CHECKED BY A MECHANIC, HE FOUND BOTH SIDES NEEDED BALL JOINTS AND THE U JOINTS ON THE AXLE WAS WORN OUT. THIS WAS AN EXPENSIVE REPAIR OF OVER $1200. ALSO THE TIE ROD ENDS NEEDED REPLACEMENT. HE SAID THAT THE WEIGHT OF THE DIESEL ENGINE WAS THE CAUSE. HE SAID THAT ALL OF THESE FRONT ENDS WITH THE DIESEL ENGINE NEEDED TO BE REPLACED AFTER ABOUT 70K MILES. I AM DISAPPOINTED. *TR
MY 2004 DODGE RAM 2500 SUDDENLY HAVE CRACKS IN THE DASHBOARD. STARTED SMALL NOW ALL OVER. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD CAB. THE CONTACT STATED THAT THE DASHBOARD BEGAN TO EXHIBIT SIGNS OF CRACKING AND PROGRESSIVELY BECAME WORSE. THE DEALER ADVISED THE CONTACT TO PURCHASE A NEW DASHBOARD. THE MANUFACTURER ADVISED THERE WAS NOT A RECALL ON THE VEHICLE AND WOULD NOT PROVIDE ANY FURTHER ASSISTANCE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 96,000.
MY 2004 DODGE RAM 2500 EXPERIENCED VIOLENT SHAKING AFTER HITTING A BUMP ON THE FREEWAY AT APPROX 60 MPH. I HAD TO SLOW TO ABOUT 30 MPH BEFORE THE SHAKING STOPPED. THIS IS THE 6TH TIME THIS HAS HAPPENED. I THOUGHT IT COULD BE SHOCKS AND HAD THEM REPLACED ABOUT 1000 MILES AGO, BUT THE PROBLEM REMAINS. I HAVE READ SEVERAL OTHER COMPLAINTS THAT DESCRIBED THE EXACT SITUATION I EXPERIENCED. IT IS A FRONT END PROBLEM THAT DODGE NEEDS TO ADDRESS. *TR
2004 DODGE RAM 2500. A/C AND HEATER BLEND DOORS HAVE FAILED. UNABLE TO GET AIR TO DEFROST WINDSHIELD. I HAVE CONTACTED DODGE ABOUT THE PROBLEM AND THEY REFUSE TO REPLY TO MY INQUIRY. AS A PROFESSIONAL REGISTERED ENGINEER, I CAN ASSURE YOU THAT THIS DEFINITELY A SAFETY ISSUE. I JUST MOVED TO TEXAS WHERE HOT HUMID WEATHER IS THE NORM, AS WELL AS THE POSSIBILITY OF ICE STORMS. NOT BEING ABLE TO DEFROST YOUR WINDSHIELD IS DEFINITELY A SAFETY CONCERN. I HAVE TO REACH FOR A TOWEL TO KEEP WIPING THE INSIDE OF THE WINDSHIELD. IF IT IS VERY COLD, ICING OF THE WINDSHIELD BECOMES A REAL ISSUE. WITHOUT HEATED AIR BEING DIRECTED TO THE WINDSHIELD ALLOWS FOR FREEZING PRECIPITATION TO ACCUMULATE ON THE WINDSHIELD. THE DRIVER IS THEN FORCED TO STOP TO REMOVE THE ICE. MY RESEARCH INTO THIS ISSUE REVEALS THAT CHRYSLER HAS KNOWN ABOUT THIS PROBLEM FOR YEARS, BUT CONTINUED TO INSTALL THE DEFECTIVE PARTS INTO NEW MANUFACTURING YEARS. ALSO, CHRYSLER WANTS UPWARDS TO $1000 TO FIX THE PROBLEM, THE AVERAGE DRIVER CANNOT AFFORD THIS SO IS FORCED TO DEAL WITH THE SITUATION. IN MY OPINION THIS IS DEFINITELY A SAFETY ISSUE THAT AFFECTS DRIVERS IN ALL PARTS OF THE COUNTRY. HOPEFULLY NO HAS AN ACCIDENT AND IS INJURED OR DIES, OR CAUSES INJURY OR DEATH TO SOMEONE ELSE BECAUSE HE CANNOT SAFELY SEE THROUGH THE WINDSHIELD OF HIS CHRYSLER VEHICLE. PLEASE INVESTIGATE MY COMPLAINT AND ACT TO INSURE THE SAFETY OF DRIVERS AND OCCUPANTS OF THE CHRYSLER VEHICLES EXPERIENCING THIS DEFECT.. *TR
DRIVER SIDE SUN VISOR FALLS UNEXPECTEDLY TEMPORALLY OBSTRUCTING DRIVERS VIEW. DRIVER RAISES TO STOWED UP POSITION TAKING EYES OFF ROAD, VISOR CONTINUES TO WORK DOWNWARD TO A POSITION BLOCKING VIEW. *TR
I HAVE A 2004 DODGE RAM 2500 QUAD CAB 4X4, AND IN JULY 2009, THE DASH CRACKED, WITH WHAT I AM LEFT TO GUESS IS DUE TO SUNLIGHT DESTROYING ON THE PLASTIC CHRYSLER USES TO MAKE THE DASH. I HAVE CALLED SEVERAL REGIONAL DEALERS ABOUT THE COST OF REPLACING THE DASH, WITH THE LOWEST COST AS A CONSUMER AT $829.65 I WAS CLEANING THE DASHBOARD JULY 2010, I'LL TYPICALLY CLEAN MY TRUCK EVERY 2-3 WEEKS, AND AS I WIPED OFF THE DASH, ONE OF THE SHARP EDGES ON THE DASH CUT THE PALM OF MY HAND. THIS WAS NOT CARELESS USER ERROR, I BELIEVE THIS IS A MANUFACTURER DEFECT DUE TO POOR MATERIAL CHOICE FOR CONSTRUCTING A DASH. I DO KEEP THE DASH COVERED WITH A SUN SHIELD IN PARKING LOTS WHERE THE SUN IS INTENSE, AND I HAVE WINDOW TINTING ON THE SIDE AND REAR WINDOWS, AND A STRIP ON THE TOP OF THE WINDSHIELD, IN HOPES OF PREVENTING FURTHER DAMAGE. FOR THE PAST YEAR I HAVE HAD THE DASH CRACK, IT HAS CAUSED MORE CRACKS, CAUSING UNSIGHTLY DAMAGE AND A CUT ON THE HAND. *TR
I HAVE A 2004 DODGE RAM 2500. I HAVE BEEN EXPERIENCING DEATH WOBBLE FOR ABOUT 1 YEAR NOW. I HAVE SPENT APPROX. $1000 REPLACING BALLJOINTS (AVAILABLE), TRACKBAR BUSHINGS, STEERING STABILIZER, AXLE U-JOINTS, COMPLETE 2008 DODGE STEERING SYSTEM TO INCLUDE TIE-ROD ENDS, PITMAN ARM, AND LINKAGE (AVAILABLE), AND SHOCKS (AVAILABLE) WITH NO SUCCESSFUL RESULTS. AT THIS POINT I AM AT A LOSS OF WHERE TO GO NEXT. THIS IS MY ONLY VEHICLE AND MY WIFE AND DAUGHTER HAVE TO USE IT FOR TRANSPORTATION EVERYDAY. AFTER EXPERIENCING THIS FOR SO LONG I WORRY EVERYDAY. I HAVE RESEARCHED THIS ONLINE AND FOUND OUT THAT MANY OTHER DODGE OWNERS ARE EXPERIENCING THE SAME PROBLEMS AND RECEIVING NO HELP FROM THE DEALERSHIPS. PLEASE REVIEW THIS AND HELP US DODGE OWNERS REPAIR THIS PROBLEM BEFORE SOMEONE IS KILLED. *TR
MY DODGE RAM 2500 04 JUMPS ALOT ON THE HIGHWAY UNCONTROLLABLY AND ONCE YOU HIT A SMALL BUMP ON THE HIGHWAY YOUR ALL OVER THE ROAD I'VE DONE THE ALIGNMENT ON IT CHANGED TIRES AND CHANGED THE WHOLE SUSPENSION LIKE MECHANICS TOLD ME TO BUT NOTHING SEEMS TO HELP I'VE HERD IT ALSO MIGHT BE THE STABILIZER BAR ALSO KNOWN AS THE SWAY BAR BUT I DON'T THINK ITS THAT I THINK THE TRUCK IS A DEFECT AND SHOULD BE RECALLED NOT EVEN THE CERTIFIED ASE DODGE MECHANIC KNOW WHAT IT IS WHEN I FIRST GOT THE TRUCK IT WAS NEVER LIKE THAT BUT I WAS COMING BACK FROM MINNESOTA AND I WAS GOING 100 MPH AND HIT A BUMP AND THAT'S WHEN IT ALL STARTED HAPPENING. *TR
MY 2004 DODGE 2500 SERIES RAM TRUCK IS EXPERIENCING THE "DEATH WOBBLE". I AM UNABLE TO GO PAST 55 MILES AN HOUR AS OF TODAY. THIS PROBLEM HAS BEEN OCCURRING FOR THE LAST YEAR AND I HAVE REPLACED EVERY PART THAT SHOULD HAVE MADE THIS PROBLEM GO AWAY. WHEN I HIT A BUMP OR POT HOLE OR ANYTHING THAT WILL MAKE THE TRUCK BOUNCE AT ALL, IT VIOLENTLY SHAKES. THIS PROBLEM IS PUTTING EVERYONE AROUND ME BOTH ON THE ROAD AND IN THE TRUCK AT RISK FOR A HORRIBLE COLLISION. THIS VEHICLE IS MY ONLY VEHICLE AND I HAVE NO OTHER CHOICE BUT TO DRIVE IT. I HAVE READ AND EXPERIENCED MYSELF THAT THERE ISN'T A FIX FOR THIS PROBLEM. ALL OF THE OWNERS ARE NOW STUCK WITH A VEHICLE THEY CAN'T DRIVE BUT HAVE TO PAY FOR. THIS IS NOT RIGHT BY ANY MEANS. ISN'T THERE SOMETHING WE CAN DO TO CORRECT THIS ONGOING PROBLEM BEFORE SOMEONE GETS KILLED?? COME ON CHRYSLER, STEP UP TO THE PLATE AND DO WHAT IS RIGHT. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE GEAR SHIFT SELECTOR WOULD MOVE INTO ANY GEAR WITHOUT DEPRESSING THE BRAKES OR WITHOUT THE KEY BEING IN THE IGNITION. THE CONTACT WAS CONCERNED OF THE POTENTIAL SAFETY RISK INVOLVED WITH THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 195,000 AND THE CURRENT MILEAGE WAS 200,000. UPDATED 09/28/10 *BF UPDATED 10/01/10
GRAB-HANDLE ON WINDSHIELD PILLAR PULLED OUT OF IT'S ATTACHMENT BOLTS, POTENTIALLY ALLOWING DRIVER TO FALL FROM VEHICLE UPON ENTERING VEHICLE. GRAB-HANDLE IS TOTALLY PLASTIC, NOT REINFORCED WITH METAL. ASSUMING THAT THE PASSENGER SIDE GRAB-HANDLE IS MADE THE SAME WAY. DRIVER WEIGHED APPROXIMATELY 180 POUNDS. THIS IS A 4WD TRUCK, AND SITS VERY HIGH OFF THE GROUND. THE WINDSHIELD MOUNTED GRAB-HANDLES ARE NECESSARY TO PULL ONESELF UP INTO THE CAB. THESE GRAB-HANDLES ARE MADE AS IF THEY ARE COSMETIC ITEMS, AND NOT PROPERLY REINFORCED. I WAS SHOCKED TO FIND THIS WAS THE CASE, AND FEEL IT IS A SERIOUS SAFETY FLAW. *TR
OUT OF CONTROL RAN OF ROAD AND HIT A BOULDER AT ABOUT 50MPH. *TR
THE A/C HEATER/ DEFROSTER AIR DOES NOT SWITCH WHEN THE CONTROL KNOB IS SET TO DEFROST. THIS HAPPENS ALMOST ALL THE TIME IF NOT ALL THE TIME.THE DEALER SAID THAT THIS WAS NOT COVERED UNDER MY WARRANTEE AND WANT 1,200 DALLARS TO REPAIR THE PROBLEM. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED WHEN TRAVELING AT SPEEDS OF AT LEAST 50 MPH AND TRAVELING OVER A BUMP OR ANY UNEVEN ROAD SURFACE, THE VEHICLE WOULD START TO VIBRATE VIOLENTLY. IF THE BRAKES WERE APPLIED, THE FAILURE WOULD CEASE. ON ONE OCCASION, THE BRAKES WOULD NOT ENGAGE WHILE THE FAILURE WAS OCCURRING. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP FOR REPAIRS. THE MANUFACTURER WAS NOTIFIED AND AN APPOINTMENT WAS MADE FOR NEXT WEEK. THE FAILURE AND CURRENT MILEAGES WERE APPROXIMATELY 74,000.
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 74 MPH THE CONTACT HEARD A BANGING SOUND, WITHIN A FEW SECONDS A HOLE APPEARED NEAR THE DRIVE SHAFT AND FLAMES HAD BEGUN TO ENTER THE VEHICLE THROUGH THE HOLE. THE CONTACT DROVE ONTO THE EMERGENCY LANE AND GOT OUT OF THE VEHICLE, SECONDS LATER THE ENTIRE VEHICLE WAS ENGULFED IN FLAMES. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE AND A POLICE REPORT WAS FILED FOR THE INCIDENT. THE MANUFACTURER WAS CONTACTED AND INFORMED THE CONTACT THAT THEY COULD NOT OFFER ANY ASSISTANCE REGARDING THE FAILURE. THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 150000.
MY '04 2500 DODGE RAM PICKUP EXPERIENCED WHAT IS KNOWN AS THE DEATH WOBBLE TODAY. A VIOLENT SHAKING OF THE FRONT AXEL, WHICH RESULTS IN ABSOLUTELY NO CONTROL OVER THE VEHICLE, EXCEPT FOR BRAKING AND MINIMAL STEERING. MY TWO YEAR OLD SON WAS PRESENT FOR THIS, AND IT ABSOLUTELY SCARED HIM TO DEATH. ACCORDING TO MANY ONLINE SITES, THIS IS A COMMON OCCURRENCE IN DODGE RAM HEAVY DUTY TRUCKS THAT I HAD NO IDEA EXISTED. MY EXPERIENCE WITH THIS ISSUE ALMOST, WHAT I BELIEVE, COST ME AND MY SON OUR LIFE. THE TRUCK WILL BE PARKED UNTIL I CAN MAKE TIME TO GET IT A DEALERSHIP AND HAVE IT CHECKED OUT. *TR
TL*THE CONTACT OWNS A 2004 DODGE 2500 HD. THE CONTACT WAS DRIVING APPROXIMATELY 5 MPH ON A GRAVEL ROAD SURFACE. A CLANKING NOISE WAS COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER. THE FRONT LOWER AND UPPER BALL JOINTS; AND REAR BRAKES WERE REPLACED. THE FAILURE CONTINUED AFTER THE SERVICE REPAIR. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON A SEPARATE OCCASION FOR THE IDENTICAL FAILURE. THE TECHNICIAN DETECTED THE LOWER AND UPPER BALL JOINTS REPAIR WERE PERFORMED INCORRECTLY, AND SEVERAL REQUIRED PARTS WERE NOT INSTALLED ON THE VEHICLE. THE CONTACT WAS DISPLEASED WITH THE AUTHORIZED DEALER FOR NOT TAKING RESPONSIBLE FOR THE INSUFFICIENT REPAIR. THE VEHICLE WAS REPAIRED AT THE OWNERS EXPENSE. THE FAILURE MILEAGE WAS 217,000. THE VIN WAS NOT AVAILABLE. THE CURRENT MILEAGE WAS 220,000.
DODGE DEATH WOBBLE. I HAVE A 2004 DODGE RAM 2500 THAT HAS THE DEATH WOBBLE. I SEE NOT MANY HAVE BEEN REPORTED, BUT EVERYONE ENDS UP WITH IT AT ONE POINT. READ MESSAGE BOARDS. THEY ALL TALK ABOUT THEIR EXPERIENCES. I HAVE TO PAY 300 BUCKS TO REPLACE PARTS THAT ARE RECOMMENDED TO POSSIBLY SOLVE THE PROBLEM. IT IS NOT DEADLY IF HANDLED CORRECTLY, BUT IT CAUSES YOU TO HAVE TO STOP IMMEDIATELY. I HAD TO STOP 3 TIMES ON THE PA TURNPIKE OVER THE WEEKEND. JUST GOT BACK FROM DEALER. ONLY SUGGESTED TO TRY CHANGING THE STEERING DAMPENER. THAT IS NOT THE ISSUE THOUGH. *TR
DODGE RAM 2500 PICKUP UNDER HOOD FUSE BOX AND FRONT CONTROL MODULE GET CORRODED AND STOP WORKING CORRECTLY RESULTING IN OPERATOR LOSING HEADLIGHTS OR SIGNAL LIGHT LOCAL DEALERSHIP HAS 5 ON ORDER AND I FOUND OUT THAT THEY ARE ON NATIONAL BACKORDER LOOKING ON DODGE FORUM'S I SEE THAT THERE ARE ALOT OF PEOPLE HAVING THE SAME PROBLEM. *TR
DODGE 2500 4X4, THE TRUCK IS EXPERIENCING THE "DEATH WOBBLE" I HAVE READ ABOUT IT AND MY MECHANIC CANT FIND ANYTHING WRONG. IT OCCURS AT SPEEDS ABOVE 60 MPH AND CAN ONLY BE STOPPED BY SLOWING THE VEHICLE TO ALMOST STOP. THE SHOCKS AND BALL JOINTS ARE GOOD AND THE BALANCE ON THE TIRES IS GOOD TOO. *TR
REAR BRAKE HOSE FROM THE FRAME TO THE AXLE, CONNECTORS ON THE HOSE HAD ROTTED AWAY AND THE CONNECTOR CAME AWAY FROM THE HOSE CAUSING ALL OF THE BRAKE FLUID TO ESCAPE AND CAUSING NO BRAKES. I WAS COMING DOWN OFF OF A BRIDGE AND HAD TO DIVERT TO A OPEN FIELD TO STOP. NO INJURIES. THE LINE HAD TO BE REPLACED. TOOK THREE (3) DAYS TO FINED THE PART. THE CONNECTOR SHOULD HAVE BEEN MADE OUT OF A NON-CORROSIVE MATERIAL. THE COST TO REPAIR THE LINE WAS $473. THIS SHOULD BE LOOKED INTO FOR THE NEXT INCIDENT COULD BE DEADLY TO ANOTHER PARTY. I HAVE THE PART IF YOU NEED TO INSPECT THE CONNECTOR. *TR
HEADLIGHTS MALFUNCTIONED ATTRIBUTED TO THE FRONT CONTROL MODULE ACCORDING TO CHRYSLER STAR REPRESENTATIVE.THIS IS A "KNOWN" PROBLEM THAT THE DEALER WAS NOT PREPARED OR ABLE TO DIAGNOSE. ACCORDING TO CHRYSLER STAR SUPPORT DESK THE FRONT CONTROL MODULE P/N 56051036AD HAS A KNOWN PROBLEM. I WAS ONLY ABLE TO FIND THIS OUT AFTER CALLING CHRYSLER CUSTOMER SERVICE AND INSISTING THAT THE DEALER CALL THEIR STAR SUPPORT DESK AND OPEN AN INCIDENT. THE REP AT THE SUPPORT DESK IMMEDIATELY TOLD THE SERVICE TECH THAT THE FRONT CONTROL MODULE HAD A KNOWN PROBLEM. THE INTERMITTENT FAILURE CREATED A SAFETY HAZARD ON THE HIGHWAY BY NOT FUNCTIONING AT ALL OR MALFUNCTIONING. LIGHTS ON TRUCK CAN FAIL AT ANY TIME HEADLIGHTS,TAILLIGHTS,BRAKE LIGHTS BECAUSE OF THIS FRONT CONTROL MODULE THERE IS NO BACKUP ON THE SYSTEM WHEN IT FAILS. HERE IS THE LINK TO A SERVICE BULLETIN PUT OUT BY DODGE HTTP://WWW.XKJEEPS.COM/TSB/TSB_XK_0806005.PDF. THIS SHOULD BE A RECALL ITEM !! *TR
SEVERE FRONT END SHAKE (DEATH WOBBLE). *TR
I OWN A DODGE RAM 2400 AND IT DEFINITELY HAS THE DEATH WOBBLE. WHEN I HEARD ABOUT THIS PROBLEM ON THE RADIO AND HEARD THEM CALL IT THE DEATH WOBBLE, I WAS COMPLETELY AWARE OF WHAT THEY WERE TALKING ABOUT. THIS IS A VERY GOOD WAY TO DESCRIBE WHAT HAPPENS WHILE YOU ARE DRIVING. I HAVE HAD THIS PROBLEM SINCE 2006. I REPORTED THE PROBLEM TO MY LOCAL DEALER-GREENWAY DODGE IN ORLANDO FL. GREENWAY ATTEMPTED TO FIX THE PROBLEM ON 11/24/06 AND 12/26/06. IF THEY CANNOT MIMIC THE PROBLEM, THEY SAY IT DOES NOT EXIST. I HAVE THE TRUCK SHAKING VIOLENTLY ON VIDEO. AFTER GREENWAY SUPPOSEDLY FIXED THE PROBLEM, WE WENT ON A FAMILY VACATION. WITHIN THE FIRST HOUR OF THE TRIP, THE TRUCK WAS SHAKING VIOLENTLY AND MY HUSBAND HAD TO DO WHATEVER HE COULD TO CONTROL THE VEHICLE. I TOOK THE CAMERA OUT AND RECORDED WHAT WAS GOING ON. GREENWAY DID NOT EVEN WANT TO SEE THE VIDEO. I TOLD THEM THEY RETURNED THE TRUCK TO US WITHOUT FIXING IT AND THAT IT WAS A DEATHTRAP FOR OUR FAMILY AND OTHERS ON THE ROAD. I HAVE MADE COMPLAINTS TO DODGE CUSTOMER ASSISTANCE CENTER AND RECEIVED NO HELP. I CONTACTED THE NEWS BACK IN 2007 AND RECEIVED NO HELP. I PRINTED OUT MANY MANY COMPLAINTS REGARDING THIS TRUCK AT THE WWW.COMPLAINTS.COM WEBSITE. THIS DODGE RAM TRUCK HAS HAD THIS PROBLEM FOR MANY YEARS. IT IS NOT JUST THE MAKE AND MODEL THAT I HAVE. DODGE AND CHRYSLER KNOW OF THIS PROBLEM AND THEY ARE LEAVING THESE DEATHTRAPS ON THE ROAD. THE ENTIRE TRUCK SHOULD HAVE BEEN RECALLED! I AM AMAZED THAT THIS COMPANY DOES NOT CA
THERE WAS NO SYMPTOMS THAT THERE WAS GOING TO BE A FAILURE. FUEL LIFT PUMP STOPPED WORKING AND TRUCK CUT OFF WHILE GOING 55MPH LEAVING A 6000LB TRUCK WITH NO POWER STEERING OR POWER BRAKES. HAPPENED WITH 62326 MILES ON TRUCK. HAD THIS PUMP FAILED 30 SECONDS LATER MY TRUCK WOULD HAVE BEEN GOING THROUGH A RED LIGHT BECAUSE I WOULD NOT HAVE BEEN ABLE TO STOP. DODGE AND CUMMINS DO NOT SUPPLY A PUMP IN THIS LOCATION FOR 2003-2004 DODGE RAM TRUCKS ANYMORE. WHEN THEY DID SUPPLY IT WAS APPROXIMATELY $350.00, THEY HAVE RETROFITTED A NEW PUMP IN THE FUEL TANK THAT COST $1000.00. THERE ARE MANY COMPLAINTS ON DIESEL TRUCK FORUMS ABOUT THE SAME PROBLEM WITH THIS TRUCK. DODGE WILL NOT PUT OLD FACTORY STYLE FUEL PUMP ON THESE TRUCKS ANYMORE FOR A REASON. *TR
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. IF THE VEHICLE WOULD HIT A SMALL BUMP BETWEEN 35-65 MPH THE FRONT END OF THE VEHICLE WOULD SHIMMY. SOME OCCASIONS THE WHEELS WOULD LIFT OFF OF THE GROUND. WHEN THE FAILURE OCCURS STEERING AND BRAKING BECOMES DIFFICULT. THE EXHAUST MANIFOLD WAS FRACTURED BECAUSE OF THIS CONDITION. THE MANUFACTURER STATED THAT BECAUSE THE WARRANTY EXPIRED THEY COULD NOT PROVIDE ANY ASSISTANCE. THE U-JOINTS, NEW SHOCKS, STEERING STABILIZER, SWAY BAR END LINKS AND BUSHINGS WERE REPLACED. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE, THE CURRENT MILEAGE WAS 88,000. THE FAILURE MILEAGE WAS 60,000.
TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 60 MPH HE STRUCK A POTHOLE, AND THEN THE FRONT END OF THE VEHICLE BEGAN TO SHIMMY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR INSPECTION. THE TECHNICIAN REPLACED ALL FOUR TIRES. AFTER THE REPAIR THE FAILURE RESURFACED. THE TECHNICIAN RECOMMENDED THE REPLACEMENT OF THE TIE RODS, BALL JOINTS AND STEERING DAMPER. NO REPAIRS WERE MADE. THE FAILURE MILEAGE WAS 27,000. THE CURRENT MILEAGE WAS 35,000.
WHEN DRIVING MY 2004 DODGE RAM 2500 AND I HIT A BUMP IN THE ROAD THE TRUCK SHAKES UNCONTROLLABLY. THIS IS HAS HAPPENED BEFORE AND I TOOK IT TO THE DEALER WHO SAYS THERE IS NOTHING WRONG WITH IT. WE HAVE REPLACED ALL PARTS IN FRONT END THAT MIGHT HAVE BEEN BAD AND IT STILL CONTINUES TO HAPPEN, THIS TRUCK ONLY HAS 40,000 MILES ON IT. WE HAVE A FRIEND WITH A 2005 THAT HAS THE SAME PROBLEM. *TR
I HAVE A 2004 DODGE RAM 2500 WITH SEVERAL CRACKS IN THE TOP DASHBOARD. IN RESEARCHING THE INTERNET, I READ THAT THIS IS A FAIRLY COMMON PROBLEM WITH DODGE VEHICLES. I ALSO READ THAT THE CRACKS HAVE DEVELOPED INTO HOLES. THE DEBRIS FROM THE DISINTEGRATING DASHBOARDS FALLS INTO THE ELECTRICAL SYSTEM AND ALSO BETWEEN MOVING PARTS. IT HAS BEEN REPORTED THAT SUNLIGHT ENTERING THROUGH THE CRACKS AND HOLES RESULTED IN MELTED WIRES AND ELECTRICAL MALFUNCTIONS. THIS PROBLEM WAS REPORTED SEVERAL YEARS AGO BY SEVERAL OWNERS. ALSO, A TV STATION IN ORLANDO DID AN INVESTIGATIVE REPORT. THIS IS A SAFETY ISSUES AND THE DODGE SHOULD RECALL AND REPLACE THESE DEFECTIVE DASHBOARDS BEFORE AN ELECTRICAL MALFUNCTION CAUSES A FIRE OR LOSS OF HEADLIGHTS WHICH MAY CONTRIBUTE TO AN ACCIDENT. *TR
AFTER HITTING A BUMP IN THE ROAD DOING 70, MY TRUCK SHAKES VIOLENTLY,AND UNCONTROLLABLY. I DID THIS WITH A DODGE SERVICE ADVISOR IN THE TRUCK. HE LOOKED AT THE VEHICLE AND WANTS ME TO PAY FOR ANY REPAIRS IT MAY NEED?? ALTHOUGH MY TRUCK IS A 2004.5, IT ONLY HAS 54,000 MILES ON IT. I NOTICE THAT I AM NOT THE ONLY PERSON LIVING WITH THIS DEATH WOBBLE, AS IT IS BEING CALLED. IT HAS HAPPENED ONCE BEFORE, AND I REPLACED THE ONLY PART THAT EVEN LOOKED NOT RIGHT. *TR
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD ST/SLT. THE CONTACT STATED THAT THE FRONT END OF THE VEHICLE SHAKES VIOLENTLY WHILE DRIVING APPROXIMATELY 70 MPH. HE TOOK THE VEHICLE TO THE DEALER AND THEY REPLACED THE FRONT STABILIZER ROD AT THE COST OF $1,000. THE FAILURE RECURRED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER. THE DEALER STATED THAT THE TIRES NEEDED TO BE REPLACED. THE FAILURE MILEAGE WAS 109,500 AND CURRENT MILEAGE WAS 109,900. UPDATED 10/06/09. *LJ THE CONSUMER STATED THE TIRES WERE WORN OUT ON THE OUTSIDE ONLY. EVEN WHEN THE VEHICLE HAD AN ALIGNMENT AND THE TIRES ROTATED THE PROBLEM STILL REMAINED THE SAME. THE FUEL PUMP MODULE WAS REPLACED. UPDATED 10/09/09.*JB
WE OWN A 2004 DODGE RAM 2500, THEY HAD A RECALL ON IT WAS H46, WHICH WAS A STEERING LINKAGE, WE TOOK IT OUR DEALER AND THEY SAID THAT IT WAS OK, BUT THE STEERING SHAFT WAS ABOUT TO FALL OUT. FAILURE IS IMMINENT, THEY SAID VEHICLE IS UNSAFE FOR THE ROAD, I TRIED TO BUY THE LOWER SHAFT, BUT I CAN'T GET IT WITHOUT BUYING THE UPPER SHAFT, BECAUSE OF A DESIGN CHANGE. WHY WOULD THEY CHANGE THE DESIGN IF THERE WASN'T A PROBLEM, WE ASK THIS QUESTION TO CHRYSLER AND THEY COULDN'T OR WOULDN'T ANSWER OUR QUESTION. WE DRIVE THIS VEHICLE DAILY AND COULD NOT FEEL ANY PLAY OR DIFFERENCE IN THE WHEEL. IF NOT FOR THE RECALL H46 WE COULD HAVE HAD AN ACCIDENT. WHY DO THESE COMPANIES WAIT UNTIL SOMEBODY GET SERIOUSLY HURT OR DIE BEFORE THEY DECIDE TO TAKE ACTION WITH A PROBLEM THEY KNOW THEY HAVE. WHY WE ARE SENDING THIS TO YOU BECAUSE THEY REDESIGNED APART AND NO EXPLANATION WHY. *TR
2004 DODGE 2500 CREW CAB TRUCK. THE PASSENGER SIDE OF THE DASH IS CRACKED BADLY AND WAS NOT A RESULT OF ABUSE OR ACCIDENT. THESE TRUCKS HAVE A VERY COMMON ISSUE OF THE DASH CRACKING AND PIECES OF THE DASH MATERIAL COMING LOOSE COMPLETELY. *TR
I OWN A DODGE RAM 2500 AND WHEN I HIT A BUMP THE FRONT END WOBBLES REALLY BAD II HAD THE TRUCK CHECK AND NOTHING CAN BE FOUND. YOU REALLY HAVE TO BE CAREFUL IT WILL CAUSE A CRASH IF YOU CANT CONTROL IT. *TR
2004 DODGE 2500 "DEATH WOBBLE" TRUCK VIBRATES VIOLENTLY AT HIGHWAY SPEEDS AFTER HITTING POTHOLE OR BRIDGE EXPANSION JOINTS. *TR
1. NORMAL DRIVING AND OPERATION 2. FRONT HUB FAILURES. FIRST AT 35,000 MILES, SECOND AT 42,000 MILES (MILEAGE APPROXIMATE). POTENTIAL FOR FRONT WHEEL SEPARATION FROM VEHICLE. NO ACCIDENT. 3. REPLACE FRONT HUBS. FAILED COMPONENTS ARE AVAILABLE FOR INSPECTION IF DESIRED. *TR
OUR 2004 DODGE RAM 2500 SPONTANEOUSLY CAUGHT ON FIRE LAST NIGHT WHILE PARKED IN THE DRIVEWAY. WE HAD NOT DRIVEN IT FOR TWO DAYS, THE KEYS WERE NOT IN THE IGNITION, NO ONE WAS NEAR IT...IT JUST WENT UP IN FLAMES. MY HUSBAND COULD NOT PUT THE FIRE OUT SO WE CALLED 911 AND THE FIRE DEPARTMENT FINALLY GOT THE FIRE PUT OUT. THE TRUCK IS TOTALED, JUST A CHARRED METAL FRAME AT THIS POINT. HAD THE VEHICLE BEEN PARKED IN THE GARAGE, WE WOULD BE DEAD. *TR
2004 DODGE 2500 4X4 4 DOOR AUTOMATIC. THE PROBLEM IS WHEN I AM DRIVING AROUND 60 OR 65 AND HIT A BUMP IN THE ROAD THE FRONT END SHAKES OUT OF CONTROL UNTIL I SLOW DOWN TO LESS THAN 35 OR 40 THEN IT STOPS. I HAVE REPLACED TIRES, BALL JOINTS, AND STABILIZERS BARS, PUT SOME SORT OF HEAVY DUTY STABILIZER SHOCK ON THE FRONT END THE DEALER COULD NOT FIND ANY THING WRONG EVERY TIME THEY TEST DROVE IT. I FINALLY ASKED IF SOMEONE FROM THE DEALER COULD RIDE WITH ME TO SEE WHAT THE TRUCK DOSE AT 60 MPH. A MECHANIC RODE WITH ME DRIVING AT ABOUT 62 MPH WE DROVE ACROSS THE SEAM AT THE BEGINNING OF A BRIDGE AND THE FRONT END LET LOOSE. THE REACTION FROM THE DODGE MECHANIC WAS JUST SHORT OF PANIC. HE THEN DROVE IT AND IT DID THE SAME THING. BACK AT THE DEALERSHIP HE TOLD THE SERVICE MANAGER 'I HAVE NO IDEA WHAT THAT COULD BE I THOUGHT THE FRONT END WAS FALLING OFF. THIS PROBLEM HAS BEEN GOING ON FOR AT LEAST THREE YEARS AND ABOUT 55,000 MILES. I HOPE YOU CAN HELP THANKS FOR YOUR TIME. *TR
TURN SIGNAL MALFUNCTION. SIGNALING LEFT WILL TURN ON RIGHT SIDE. SIGNALING RIGHT WILL TURN OFF. *TR
WAS DRIVING DOWN ICY ROAD AND WITHOUT WARNING THE ENGINE ACCELERATED TO NEAR REDLINE, SENT THE TRUCK SIDEWAYS AND WITHIN SECONDS OF DISASTER THE ENGINE FINALLY DECELERATED AND I GOT CONTROL OF THE TRUCK. AFTER CAUTIOUSLY LIMPING THE TRUCK HOME, LOST ALL THROTTLE RESPONSE, THEN AFTER SHORT TIME WAS ERRATIC. THIS IS A POSSIBLE DEADLY SITUATION IF THIS OCCURRED IN THE WRONG SITUATION. DODGE/CHRYSLER NEEDS TO ADDRESS THIS PROBLEM BEFORE SOMEONE IS KILLED. A CODE OF P2121 AND P2123 CAME UP AND I HAVE BEEN TOLD THE PART ALONE IS 530.00 TO REPLACE. HAVE NOT TAKEN ANY ACTION YET TO GET THIS ITEM FIXED. WILL NOT DRIVE THE TRUCK, WILL HAVE TO BE TOWED. NOT AT ALL IMPRESSED WITH DODGE'S PRODUCT AND WILL BE THE LAST TIME I PURCHASE AN "AMERICAN" MADE PRODUCT. VEHICLE: 2004 DODGE RAM 2500 4X4 AUTOMATIC ENGINE: CUMMINS H/O TURBO DIESEL OUTSIDE TEMP -10F SNOWY CONDITIONS, *TR
I AM CONCERNED WITH MY 2004 DODGE P/U 2500 DIESEL. ON 1/17/08 I HAD TO HAVE MY TRANSFER PUMP (FUEL PUMP) REPLACED. WHEN IT WENT OUT I WAS DRIVING AND HAD NO PRIOR WARNINGS THAT IT WAS GOING OUT OR WAS BAD. WHEN IT WENT OUT I WAS STRANDED AND HAD TO BE TOWED BUT WAS LUCKILY IN A SITUATION WHERE I COULD MANEUVER MY TRUCK TO THE SIDE OF THE ROAD SAFELY. WHEN I CALLED THE DEALERSHIP LATER THAT DAY TO SEE IF THEY HAD A CHANCE TO DIAGNOSE THE PROBLEM THE SERVICE GUY I TALKED TO SAID HE HADN'T LOOKED AT IT, BUT WAS POSITIVE IT WAS THE FUEL PUMP DUE TO THE AMOUNT OF THEM THEY HAVE HAD TO REPLACE. IT SEEMS TO BE VERY COMMON FOR THIS YEAR TRUCK AND PREVIOUS YEAR DODGES TO HAVE THIS PROBLEM. THE DEALERSHIPS ARE VERY AWARE OF IT AND ARE NOW REPLACING THEM WITH THE NEW STYLE THAT SEEM TO NOT HAVE THE PROBLEMS OF THE PRE-2005'S. I CHECKED WITH THE DEALERSHIP TO SEE IF MY TRANSFER PUMP HAD BEEN REPLACED WITH THE NEW STYLE PUMP AND WAS TOLD NO THAT IT BEEN REPLACED WITH THE OLD STYLE THAT HAVE ALL THE PROBLEMS. MY TRUCK IS STILL UNDER WARRANTY AND I FEEL THAT DUE TO THE SAFETY ISSUES THAT COULD COME FROM YOUR PUMP GOING OUT WHILE DRIVING THEY SHOULD BE RECALLED AND REPLACED WITH THE NEW STYLE PUMP WHETHER YOUR UNDER WARRANTY OR NOT. IT SEEMS RIDICULOUS THAT THE DODGE DEALERSHIPS ARE VERY AWARE OF THE PROBLEMS OF THE PRE 2005 TRUCKS YET DODGE IS NOT RECALLING AND REPLACING THEM WITH THE NEW ONES. THANK YOU FOR YOUR TIME. JEREMY FRAIJO *TR
ABS BRAKE CONTROLLER FAILURE DUE TO CORROSION AT CONNECTOR. *TR
TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 30 MPH ON NORMAL ROAD CONDITIONS, THE TAIL LIGHTS FAILED WITHOUT WARNING. THE VEHICLE WAS TAKEN TO THE AUTHORIZED DEALER AND THEY STATED THAT THE FAILURE WAS RELATED TO CORROSION IN THE FUSE BOX. THE VEHICLE WAS NOT REPAIRED DUE TO THE MASSIVE BACK ORDER FOR THE COMPONENT. THE CONTACT WAS CONCERNED OF THE SAFETY RISK INVOLVED. THE VEHICLE HAS NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE. UPDATED 11/25/08. *LJ UPDATED 11/25/08. *JB
ON 3-24-08, MY VEHICLE FAILED STATE INSPECTION AT SHAFFER'S AUTO SERVICE CENTER; 422 TAYLOR ST.; NEW CASTLE, PA 16101 (724-654-1088). SINCE IT WAS UNDER AN EXTENDED WARRANTY PLAN, I TOOK IT TO KING'S CHRYSLER; 3239 WILMINGTON RD.; NEW CASTLE, PA 16105 (724-654-7761) TO BE FIXED. THEY REPLACED BOTH FRONT UNIVERSAL JOINTS. BUT THEY SAID THAT ALL FOUR BALL JOINTS WERE WITHIN SPECIFICATIONS FOR ALLOWED MOVEMENT. MY 2004 DODGE RAM 2500 HAD 32083 MILES ON IT THEN. A REMARK WAS MADE THAT THE BALLJOINTS SHOULD LAST ANOTHER 5 THOUSAND MILES OR SO. TODAY I WANTED TO HAVE THEM CHECKED, SINCE I HAVE 37,000 MILES ON THE VEHICLE. I HAVE BEEN CONTINUALLY WORRIED THAT A WHEEL MIGHT BREAK OFF SINCE THIS VEHICLE FAILED INSPECTION AT SHAFFER'S. AND THIS IS THE SECOND TIME THAT I TOOK IT BACK TO KING'S TO SEE IF THE BALLJOINTS WERE BAD ENOUGH TO CHANGE. TODAY, THEY TOLD ME I VOIDED THE WARRANTY BECAUSE I HAD LOCKING HUBS INSTALLED ON THE VEHICLE TO IMPROVE FUEL MILEAGE. I HAD THE HUBS INSTALLED AFTER IT FAILED INSPECTION AND THEY SAID IT WOULD LAST A WHILE LONGER. I PLAN ON CHANGING THE BALLJOINTS AT MY OWN EXPENSE NOW. BUT AM TROUBLED THAT THEY DIDN'T CHANGE THEM AT THE TIME BECAUSE IF ONE BREAKS, THEN A WHEEL COULD FALL OFF MY VEHICLE AND I COULD BE INJURED AS WELL AS ANYONE ELSE WHO WAS NEAR ME ON THE HIGHWAY. I HAVE RECENTLY BEEN DOING A LOT OF TRAVELING ON INTERSTATE RT. 80, ACROSS PA AND AM AFRAID ONE WILL BREAK AT 65 MPH AS I TRAVEL RT. 80. SHOULD VEHICLE DEALERS BE PERMITTED TO DEFY THE
DRIVING DOWN THE FREEWAY THE TRUCK BECAME HARDER TO STEER AND IT FELT LIKE IT WAS IN 4 WHEEL DRIVE. THE INDICATOR LIGHT DID NOT SHOW THAT IT WAS. A LITTLE FARTHER AND THE TRANSFER CASE FELL OUT ON THE FREEWAY. ABOUT 3 WEEKS PREVIOUS I ALSO HAD THE SAME FEELING OF IT BEING HARD TO TURN LIKE IT WAS IN 4 WHEEL AFTER I STARTED IT UP, BUT IT WENT RIGHT AWAY. I WAS ON VACATION AND HAD TO HAVE IT TOWED 75 MILES TO DEALERSHIP. THEY HAVE SAID THEY DON'T KNOW HOW THIS COULD HAPPEN,UNLESS THERE WAS NO FLUID IN THE TRANSFER CASE OR IT GOT PUT INTO REVERSE. NEITHER WAS THE CASE. I WAS GOING DOWN THE FREEWAY AT 65 MILES PER HOUR AND THERE WAS FLUID ALL OVER THE ROAD AFTER I GOT IT PULLED OVER. I HAVE TWO TOW TRUCK DRIVERS WHO CAN VERIFY THAT. I FEEL THAT IT WENT INTO 4 WHEEL DRIVE MODE ON IT'S OWN AND AM LUCKY TO BE ALIVE. I JUST HAD TO HAVE THE WHOLE COMPUTER SYSTEM REPLACED ABOUT SIX MONTHS AGO ON THIS SAME VEHICLE AND FEEL THAT I HAVE AN UNSAFE AND DANGEROUS VEHICLE. THE RESOLUTION IS A BILL FOR $4028. I DO HAVE THE OLD PARTS. *TR
FRONT WHEEL BEARING FAILURE, 2004 DODGE RAM 2500 2WD SLT QUAD CAB. 96,000 MILES. DURING FRONT PAD INSPECTION, NOTED HOW DIFFICULT IT WAS TO TURN LEFT FRONT WHEEL HUB. HAD HEARD SOMETHING WHILE DRIVING PREVIOUS DAY THAT SOUNDED LIKE A BEARING GOING OUT. THEN INSPECTED RIGHT SIDE, IT WAS WORSE, FREE SPIN WITH GRINDING NOISE LIKE IT HAD NO GREASE. AFTER SOME RESEARCH AND THE SHOCK OF HOW EXPENSIVE THE REPLACEMENT PARTS ARE, I DISCOVERED THAT THERE WAS A RECALL FOR LATER YEARS (2007) TO REPLACE THESE HUBS FOR LACK OF GREASE. FOR THESE BEARINGS TO FAIL AT THIS MILEAGE IS RIDICULOUS ON A PART THAT CAN'T BE SERVICED. I AM IN THE PROCESS OF REPLACING BOTH HUBS FOR OBVIOUS SAFETY REASONS. I WILL BE CALLING DODGE ON MONDAY TO SEE IF THEY WOULD CARE TO HELP ME. *TR
2004 DODGE 2500 4WD DSL HAS EXACT PROBLEM OF RECALL 03V503000, DODGE CLAIMS MY VEHICLE NOT ON RECALL LIST. CRACKED TRANSMISSION HOUSING ADAPTER AT TRANSMISSION BOLT UP. *TR
TRUCK VIBRATES OR SHAKES WHEN GOING OVER 60 MPH. WHEN IT HITS A BUMP IT DOES THE SAME THING. I WAS TOLD IT WAS BALL JOINT DEFECT WHICH IS ON RECALL. *TR
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NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
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