Page 7 of 12 · complaints 301–350 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Nov 10, 2011100,000 milesMA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE MULTIFUNCTION SWITCH WOULD FAIL INTERMITTENTLY. THE DEALER AND MANUFACTURER WERE CONTACTED BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 100,000 AND THE CURRENT MILEAGE WAS 130,000.

Exterior Lighting
Filed Nov 8, 201187,080 milesMO

ON OUR 2004 DODGE RAM 2500 SLT CREW CAB. THE TURN SIGNAL WILL SOMETIMES INTERMITTENTLY DO THE EXACT OPPOSITE OF THE DIRECTION YOU CHOOSE AND WHEN THIS HAPPENS THE HEADLIGHTS WILL NOT GO BRIGHT IF YOU HAVE IT ON DIM AND THE WINDSHIELD WIPERS WILL NOT WORK AS WE FOUND OUT SHORTLY AFTER WE BOUGHT THE TRUCK ON A RAINY DAY. IT APPEARS IT IS ALL CONTROLLED FROM ONE LOCATION ON THE STEERING WHEEL COLUMN. *TR

Suspension
Filed Nov 6, 201135,000 milesNV

@ ROUGHLY 30,000 MI I HIT A POTHOLE ON THE FREEWAY (I-80) AT HIGHWAY SPEED. IMMEDIATELY GOT A SEVERE FRONT END SHIMMY/BOUNCE. HAD TO SLOW TO ABOUT 30MPH TO GET IT TO STOP. I TOOK IT TO THE DODGE DEALER ([XXX] IN RENO) WHO SAID IT WASN'T COVERED BY (50,000 MI) WARRANTY AND WANTED $2300 TO FIX IT. TOOK IT TO A 4 WHEEL DRIVE SPECIALIST WHO REPLACED THE TRACK BAR. ABOUT 10,000 MILES LATER IT DID IT AGAIN. THIS TIME THEY REPLACED THE UPPER AND LOWER BALL JOINTS. RECENTLY (70,000 MI) IT HAPPENED AGAIN SO I TOOK IT BACK. THEY CHECKED AND TIGHTENED EVERYTHING & REBALANCED TIRES AND WHEEL AND SAID THEY COULD FIND NOTHING WRONG. TWO DAYS LATER I GOT A VIOLENT FREEWAY SHIMMY AND IT DID IT AGAIN TODAY. I COULD HAVE EASILY LOST CONTROL OF THE VEHICLE AND BEEN IN A SERIOUS WRECK IN EITHER INSTANCE. THIS IS DANGEROUS AND DODGE DOESN'T SEEM TO GIVE A [XXX]. I NEED THE TRUCK BUT I AM AFRAID TO DRIVE IT. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Oct 21, 2011170,000 milesMO

TRUCK WILL GO INTO "DEATH WOBBLE AT OR AROUND 60 MILES AN HOUR, AND WONT STOP UNTIL IT REACHES 30 TO 35 MPH. THIS IS A RECIPE FOR DISASTER!!!! I URGE ANYONE READING THIS TO FILE FORMAL COMPLAINTS WITH ANY ONE WHO WILL LISTEN!! IM CONTACTING MY STATE REP. ON THIS MATTER. JUST LIKE THE CORVAIR, UNSAFE AT ANY SPEED. *TR

Power Train
Filed Sep 29, 201175,000 milesKY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE RECALL NOTICE ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 05V462000 (POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:COLUMN SHIFT) WAS RECEIVED IN THE MAIL. THE VEHICLE WAS NOT EXPERIENCING ANY FAILURES, BUT IT WAS TAKEN TO AN AUTHORIZED DEALER FOR REPAIR. AFTER THE REPAIRS WERE COMPLETED, THE CONTACT STATED THAT THE OUT OF PARK ALARM WOULD EMIT A LOUD SOUND EVERY TIME THE VEHICLE WAS IN PARK. THE DEALER AND MANUFACTURER DENIED ASSISTANCE WITH REPAIRS OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 75,000 AND THE CURRENT MILEAGE WAS 102,000.

Suspension
Filed Sep 17, 201152,000 milesWA

WHEN I WAS DRIVING BACK FROM A TRIP I HIT A ROUGH PATCH IN THE HIGHWAY AND THE TRUCK IMMEDIATELY STARTED VIOLENTLY SHAKING FROM SIDE TO SIDE AS THOUGH IT WERE BOUNCING FROM ONE FRONT TIRE TO THE OTHER IN THE FRONT END. AS I SLOWED DOWN TO PULL OVER THE SHAKING EVENTUALLY STOPPED. WE CHECKED THE CAR AND THERE SEEMED TO BE NOTHING WRONG, BUT THE TRUCK SEEMED TO DO THE SHAKING TO SMALLER AND SMALLER BUMPS ON THE ROAD AND THE PASSENGER SIDE TIRE STARTED TO SHOW A MARKED AMOUNT MORE WEAR THAN THE OTHERS. WE REPLACED THE SHOCKS, THE OUTER TIRE ROD, STABALIZER SHOCKS, TIRES AND THE SHAKING WENT AWAY FOR ABOUT A YEAR BEFORE IT CAME BACK. THIS IS VERY DANGEROUS AS THE CAR IS VERY HARD TO CONTROL WHEN IT HAPPENS AND YOU HAVE TO BREAK IMMEDIATELY. WHEN I WAS CALLED IN FOR A RECALL, FOR A SEPERATE ISSUE, BY DODGE I TRIED TO TALK TO THE MEN IN THE SERVICE DEPARTMENT ABOUT IT AND THEY PRETENDED TO NO NOTHING ABOUT THE "DEATH WOBBLE" THAT I HAVE READ ABOUT ALL OVER THE INTERNET AND WHEN DISCUSSING IT WITH A FRIEND FOUND OUT HE HAD THE SAME EXPERIENCE WITH IT. IT IS DEFINATELY A DEFECT OR DESIGN FLAW IN THESE DODGE TRUCKS, AND WHILE I WAS HOPING THAT DODGE WOULD STEP UP AND DO A RECALL, THE VERY LEAST I WOULD HAVE HOPED FOR WAS AN EXPLANATION OF WHAT I CAN DO TO FIX IT FROM THE DEALER RATHER THAN A DENIAL OF THERE BEING A PROBLEM AT ALL. I CANNOT AFFORD TO REPLACE THIS TRUCK AND CANNOT AFFORD TO REPLACE THE COMPLETE FRONT END SUSPENSION EVERY YEAR. SOMEONE NEEDS TO MAKE DODGE STEP UP AND INV

Engine and Engine Cooling › Cooling System › Fan
Filed Sep 15, 201150,000 milesCA

AC DOES NOT BLOW COLD ON PASSENGER SIDE AND FREEZES UP LOSING POWER; TOOK IT TO DEALER UNDER WARRANTY ON TWO OCCASIONS AND THEY SAID THEY COULD "NOT DUPLICATE COMPLAINT". I ALSO HAVE TAKEN IT TO THE DEALER WHILE UNDER WARRANTY AND COMPLAINED THAT THE DRIVERS DOOR NEVER SEALS PROPERLY AND THE WIND NOISE IS RIDICULOUS! THEY SAID THEY HEARD NOTHING AND "COULD NOT DUPLICATE" MY COMPLAINT. I HAVE REPLACED THE RUBBER DOOR STRIP WHICH DID NOTHING. THE DASH BOARD CRACKED WHILE UNDER WARRANTY AND THE DEALER SAID THAT I WOULD HAVE TO PAY $600 EVEN UNDER WARRANTY. ONLINE YOU CAN FIND THAT DODGE CLEARLY HAD A RESIN PROBLEM FOR SEVERAL YEARS CAUSING THEIR PLASTICS TO CRACK PREMATURELY. I HAVE LOOKED ONLINE FOR ALL OF THESE ISSUES AND THERE ARE NUMEROUS COMPLAINTS OUT THERE FOR THE SAME PROBLEMS. NO I HAVE NO WARRANTY AND STILL ALL THE SAME ISSUES. *KB

Steering
Filed Sep 2, 201195,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE REVERSING AT APPROXIMATELY 5 MPH, A LOUD POPPING NOISE WAS HEARD AND HE LOST CONTROL OF THE STEERING. UPON EXAMINING THE VEHICLE, THE CONTACT NOTICED THAT THE STEERING LINKAGE WAS DETACHED FROM THE STEERING BOX. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE STEERING LINKAGE DISCONNECTED FROM THE STEERING BOX. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 95,000.

Steering
Filed Aug 11, 2011102,000 milesNY

OIL SEAL ON PITMAN SHAFT ON STEERING BOX GAVE WAY SUDDENLY SPRAYING ENGINE WITH OIL AND CAUSING LOSS OF POWER STEERING. UPON INSPECTION, IT WAS NOTED THAT THE BEARING ON THE PITMAN SHAFT HAD FAILED. THIS MUST BE A COMMON PROBLEM AS EVEN THE DEALER COULDN'T FIND A STEERING BOX!!

Steering
Filed Aug 3, 201120,000 milesNJ

DEATH SHAKE HAS ALMOST CAUSED 4 ACCIDENTS FOR ME. I HAVE BEEN TRYING TO GET MY TRUCK FIXED SINCE 2005 DODGE HAS YET TO OFFER ANY HELP. ANY TIME I HIT ANY SMALL BUMP, POT HOLE, BREAK IN THE ROAD GOING OVER 50MPH THE TRUCK ENTERS A VIOLENT SHAKE. I HAVE TO PULL OVER TO THE SIDE OF THE ROAD AND SLOW DOWN TO STOP THE SHAKE. THIS IS EXTREMELY DANGEROUS IN ANY TYPE OF TRAFFIC. THE DODGE DEALERSHIPS HAVE NOT OFFERED ANY ASSISTANCE OTHER THAN TELLING ME TO SPEND THOUSANDS TO REPLACE PARTS THAT MIGHT NOT EVEN FIX THE ISSUE. *KB

Steering
Filed Aug 1, 2011124,000 milesMI

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING 20 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MOVE. THE DEALER NOR MANUFACTURER WERE NOTIFIED. THE FAILURE WAS NOT DIAGNOSED; HOWEVER, THE CONTACT REPAIRED THE GEAR BOX. THE CURRENT AND FAILURE MILEAGE WAS 124,000.

Suspension
Filed Jul 19, 2011240,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING OVER BUMPY ROAD SURFACES, THE FRONT TIRES WOULD SHAKE EXCESSIVELY. IN ORDER TO REGAIN CONTROL OF THE VEHICLE, THE CONTACT WOULD HAVE TO COME TO A COMPLETE STOP. THE DEALER DID NOT OFFER ANY ASSISTANCE AND THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 240,000 AND THE CURRENT MILEAGE WAS 250,000. THE VIN WAS UNAVAILABLE.

Steering
Filed Jul 17, 201171,875 milesAZ

2004 DODGE RAM 2500- FRONT END/STEERING FAILURE AT 71,000 REQUIRING REPLACEMENT OF ENTIRE STEERING LINKAGE KIT, DAMPER AND TRACTION BAR (AS WELL AS PITMAN ARM) AT COST OF OVER $1,200. THIS WAS TO CORRECT THE EXACT SAME STEERING PROBLEM I AM READING ABOUT AS REPORTED BY SEEMINGLY COUNTLESS OWNERS OF DODGE RAMS FROM THIS YEAR. IT IS INCONCEIVABLE TO ME WHY THERE HAS NOT BEEN A FORMAL RECALL AND REIMBURSEMENT OF EXPENSES TO OWNERS LIKE ME WHO PAID FOR THE RECOMMENDED REPAIR. I AM THE ORIGINAL OWNER AND HAVE ALL SERVICE REPAIR ORDERS. THE SERVICE DEPARTMENT AT FT. COLLINS (CO) DODGE REPORTED THAT THEY WERE WELL AWARE OF THIS PROBLEM, AS IS CHRYSLER AND THAT IT WAS A SERIOUS SAFETY ISSUE THAT NEEDED TO BE CORRECTED AS A TOTAL LOSS OF STEERING AND COLLAPSE OF THE FRONT END COULD RESULT IF IT WAS NOT REPAIRED.. *TR

Suspension
Filed Jul 6, 201166,580 milesWV

I HAVE A 2004 DODGE RAM 2500 4X4 5.7 AT HIGHWAY SPEED OF 60 TO 65 MPH THE TRUCK GOES INTO A "DEATH WOBBLE" FROM ANY BUMP IN THE ROAD IT IS ALMOST IMPOSSIBLE TO CONTROL MY TRUCK IS ALL STOCK AND ONLY HAS 67,000 MILES ON IT WHY DOES DODGE NOT RECALL AND FIX THIS PROBLEM BEFORE IT HURTS OR KILLS SOME ONE? *TR

Unknown or Other
Filed Jul 5, 201174,300 milesNC

MY 2004 DODGE RAM 2500 HAS A VIOLENT SHAKE IN THE FRONT END WHEN TRAVELING AT SPEEDS OF 55MPH OR MORE WHEN HITTING A BUMP OR POTHOLE. WHEN THE VIOLENT SHAKING BEGINS, THE VEHICLE IS UNCONTROLLABLE UNTIL THE VEHICLE IS SLOWED DOWN CONSIDERABLY. I HAVE TAKEN THE VEHICLE TO TWO MECHANICS WHO HAVE NOT BEEN ABLE TO CORRECT THE PROBLEM. THEY HAVE CHANGED THE STEERING DAMPER AND THE SHOCKS, AND CHECKED THE WHOLE FRONT END. THEY COULD FIND NO PROBLEMS, AND IT IS STILL HAPPENING. ACCORDING TO RESEARCH ON THE INTERNET, MANY OTHER DODGE OWNERS ARE HAVING THE SAME PROBLEM AND HAVE BEEN FOR YEARS. DODGE NEEDS TO DO SOMETHING ABOUT THIS BEFORE SOMEONE GETS INJURED OR KILLED. ANY HELP WITH THIS MATTER WOULD BE GREATLY APPRECIATED. *KB

Electrical SystemCrash
Filed May 29, 201156,000 milesKS

RIGHT TRAILER LIGHT FAILED ON A 2004 DODGE RAM 2500 WITH FACTORY TOW PACKAGE WHILE TOWING IN 2007. THIS LED TO BEING REAR ENDED WHILE TOWING WITH MY TRUCK. INITIALLY ASSUMED IT WAS A PROBLEM WITH THE TRAILER. FOLLOWING A DEPLOYMENT WHEN I TRIED TO RENT A TRAILER UHAUL DETERMINED THERE WAS A PROBLEM WITH MY TRUCK AND A REPAIR SHOP IN KANSAS DETERMINED THE FAILURE WAS RESULTANT FROM THE POWER DISTRIBUTION CENTER PART # 68005476AA (WHICH IS ON NATIONAL BACK ORDER AND HAS BEEN FOR SOME TIME) IN 2011. THE FAILURE IS ON GOING AND AS A RESULT OF THE BACKORDER FOR SAID PART HAS NOT BEEN RESOLVED. CONSEQUENCE IS THAT I AM UNABLE TO SAFELY AND LEGALLY TOW WITH MY DODGE RAM 2500 WITH A FACTORY TOW PACKAGE. I HAVE ORDERED THE REPLACEMENT PART BUT HAVE NOT RECEIVED IT. *TR

Electrical System › Horn
Filed May 5, 201135,000 milesOK

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE HORN SOUNDED INDEPENDENTLY AND SPORADICALLY. THE FAILURE WOULD RECUR MOST FREQUENTLY WHEN DRIVING IN REVERSE BUT RECURRED ALSO WHEN DRIVING FORWARD. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOUR TIMES BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE DEALER STATED THAT THE HORN WAS MANUFACTURED TO BEHAVE IN THE MANNER IN WHICH IT WAS AND THERE WERE NO REPAIRS. THE MANUFACTURER HAD NOT BEEN NOTIFIED OF THE FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 57,900 AND THE FAILURE MILEAGE WAS APPROXIMATELY 35,000. UPDATED 06/24/11 *BF UPDATED 06/30/11

Visibility
Filed Apr 15, 2011140,000 milesFL

CLIMATE CONTROL BLEND DOORS MALFUNCTION AND CANNOT USE THE DEFROST MODE FOR THE WINDSHIELD CAUSING A HAZARDOUS SITUATION. THE BLEND DOORS ARE MADE OF PLASTIC WHICH GET STRIPPED FROM THE MOTOR COUPLING. THIS IS A WIDE SPREAD PROBLEM FOR THE 2003 -2008 DODGE RAM TRUCK. *TR

Power Train › Driveline
Filed Apr 8, 201142,000 milesPA

APPARENT DRIVELINE VIBRATION AT APX. 42 MPH TO APX 55 MPH+. HAS BEEN IN SHOP AT LEAST FIVE OR SIX TIMES FOR SAME PROBLEM. REAR AXLE REBUILT, DRIVESHAFTS REPLACED, WHEELS BALANCED, ETC. IS ACTUALLY GETTING WORSE. HAD VEHICLE SINCE NEW IN JAN 2004. NOW HAS ONLY 54,000 MILES. *TR

Steering
Filed Mar 24, 201170,000 milesNE

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE DRIVING APPROXIMATELY 60 MPH, THE FRONT END STARTED SHAKING ABNORMALLY AND WOULD OCCUR INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIANS WERE UNABLE TO DIAGNOSE THE FAILURE. THE CONTACT STATED REPAIRS WERE MADE BUT WAS UNAWARE OF THE EXACT REPAIRS. THE FAILURE PERSISTED AND THE VEHICLE WAS NOT FURTHER REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS NOT AVAILABLE.

Exterior Lighting
Filed Feb 23, 201161,125 milesUT

WHILE DRIVING MY 2004 RAM 2500 AT NIGHT, ALL LIGHTS SUDDENLY TURNED OF. AFTER HITTING THE DASH THEY CAME BACK ON BUT WOULD GO ON AND OFF ON THEIR OWN. THIS HAS HAPPENED 10 OR 12 TIMES NOW IN THE PAST MONTH BUT THE DEALER SAYS IT IS NOT THEIR PROBLEM. I WAS TOLD IT WILL COST $900 TO REPAIR. *TR

Fuel System, Gasoline
Filed Feb 17, 201160,048 milesWA

FUEL LIFT PUMP IS FAILING; TRUCK WILL LOSE POWER ON FREEWAY AND MAY NOT START. DODGE HAS NOT INSTITUTED A RECALL BUT SHOULD ASAP.

Steering
Filed Feb 15, 2011128,000 milesAZ

WHEN THE VEHICLE WAS APPROX 4YRS OLD IT BEGAN THE DEATH WOBBLE WHILE ON THE HIGHWAY. FOR THE NEXT TWO YEARS, IT SEEMED TO OCCUR ONLY WHILE TOWING A HORSE TRAILER . THE VEHICLE WOULD HIT AN UNEVEN AREA, ESPECIALLY ON OVERPASSES, AND THE ENTIRE FRONT END OF THE TRUCK WOULD BOUNCE FROM SIDE TO SIDE BECOMING UNSTEARABLE. STOPPING ON THE SIDE OF THE ROAD WAS THE ONLY WAY TO STOP THE BOUNCING. AS TIME WENT ON THE WOBBLE OCCURED MORE FREQUENTLY AND THEN WITHOUT TOWING A TRAILER. I HAVE REPLACED THE BUSHINGS IN THE TRACK BAR WITH NO APPRECIABLE IMPROVEMENT. I AM NOW LOOKING INTO STEERING STABLILIZERS AND HEAVY DUTY TRACK BARS. THIS IS DEFINITELY A MANUFACTURERS DEFECT. DODGE SHOULD BE PAYING FOR THIS FIX REGARDLESS OF AGE OF VEHICLE. *TR

Visibility
Filed Feb 14, 201135,000 milesWA

THE INTERMITTENT WIPERS ON MY TRUCK HAVE A MIND OF THERE OWN. THEY SOMETIMES WORK, SOMETIMES STOP (IN THE MIDDLE OF THE WINDOW) AND SOMETIMES CONTINUE AFTER THEY ARE SWITCHED OFF. *TR

Exterior Lighting › Turn Signal
Filed Feb 14, 2011160,000 milesCA

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD ST.(NA) THE CONTACT STATED BOTH TURN SIGNALS WILL NOT OPERATE PROPERLY. WHEN THE LEFT TURN SIGNAL WAS TURNED ON, THE RIGHT SIGNAL WILL TURN ON INSTEAD. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND A CLAIM WAS FILED BUT THE MANUFACTURER OFFERED NO FURTHER ASSISTANCE. THE FAILURE MILEAGE WAS 160,000.

Vehicle Speed Control
Filed Feb 9, 201133,000 milesMD

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. WHILE PARKED ON A COLD DAY, THE ENGINE SUDDENLY REVVED WHEN THE CONTACT SHIFTED INTO REVERSE WITH HIS FOOT ON THE BRAKE. THE WHEELS ALSO SPUN ON THE GRAVEL. THE ENGINE CONTINUED REVVING SO THE CONTACT SHIFTED INTO NEUTRAL. THE VEHICLE HAD NOT BEEN INSPECTED OR REPAIRED. THE FAILURE MILEAGE WAS 33,000 AND THE CURRENT MILEAGE WAS 33,400.

Suspension › Front
Filed Jan 28, 201165,000 milesCA

UNCONTROLLABLE FRONT TIRES BOUNCING WHEN MY TRUCK IS DRIVEN OVER 55 MILES AND HITS A BUMP. I HAVE TO SLOW DOWN TO STOP THE BOUNCING. THIS HAS BEEN A PROBLEM SINCE I BOUGHT THE TRUCK YEARS AGO AND HAPPENS AS A REGULAR OCCURRENCE. THE PROBLEM OCCURS EVERY TIME I HIT A BUMP AT 55. I HAVE REPLACED SHOCKS HAD TIES ROTATED, BUT THE PROBLEM HAS NOT BEEN FIXED. *TR

Power Train
Filed Jan 16, 201148,000 milesFL

MY DIFFERENTIAL HAS WENT OUT TWICE IN MY 2004 DODGE RAM 2500 DIESEL TRUCK. THE FIRST TIME IT WENT OUT AT 48K MILES (MAY 2008) (COVERED BY WARRANTY) AND THE SECOND TIME AT 137K MILES. BOTH TIMES THE FAILURE BEGAN WITH A WINDING SOUND FROM THE DIFFERENTIAL,THEN FOLLOWED BY DIFFEREMENTIAL SLIP. IF NOT CORRECTED RIGHT AWAY THE DIFFERENTIAL WILL BEGIN RATTLING BEFORE COMING APART. THE POTENTIAL HARM IS THAT THE DIFFERENTIAL CAN LOCK UP WHEN GOING DOWN THE ROAD. THE REPAIR ACTION IS TO REPLACE ALL BEARINGS AND GEARS IN THE DIFFERETNTIAL $1800). I DO NOT TOW ANYTHING WITH THIS HEAVY DUTY TRUCK. I HAVE KEPT UP WITH THE RECOMMENDED MANUFACTURER MAINTENANCE SCHEDULES. I HAVE REPORTED THIS TO DODGE AND THEY DO NOT RECOGNIZE THE PROBLEM AS COMMON. I HAVE ONLY 1K MILES ON THE 2ND REBUILT DIFFERENTIAL AND I ALREADY HAVE TO TAKE IT IN FOR WINDING AND SLIPPING OF THE DIFFERENTIAL. I HAVE IT SCHEDULED FOR 28 JAN 2011 TO HAVE IT LOOKED AT AGAIN. *LN

Steering
Filed Jan 9, 2011100,000 milesNV

I WAS DRIVING MY 2004 DODGE RAM 2500 ON THE FREEWAY AT ABOUT 55 MPH WHEN THE WHEEL HIT A POT HOLE. AT THAT MOMENT THE STEERING WHEEL BEGAN TO SHAKE UNCONTROLLABLY. I IMMEDIATELY SLOWED DOWN AND THE SHAKE STOPPED. AFTER THAT INCIDENT I REALLY STARTED TO PAY ATTENTION AND IT DOES IT FROM 55 MPH AND UP. I HAVE TRIED TO HAVE THE ISSUE CORRECTED BUT NOTHING SEEMS TO FIX THE PROBLEM. IT IS VERY UNSAFE TO DRIVE MY VEHICLE. *TR

Electrical System
Filed Jan 3, 201175,480 milesCA

2004 DODGE 2500 TURN INDICATOR IN LEFT HAND POSITION MAKES RIGHT HAND SIGNAL ACTIVATE. ALL LEFT HAND INDICATORS DO NOT WORK. *TR

Steering1 injured
Filed Jan 1, 2011102,321 milesPA

2004 DODGE RAM 2500 SEVERE DEATH WOBBLE OCCURS WHEN YOU PASS 40 MPH AND HIT EVEN A SMALL BUMP IT HAS BEEN SO BAD AT TIMES THAT I HAVE INJURED MY NECK I HAVE REPLACED TIRES STOCK SIZE, SHOCKS, BEARINGS,ROTORS,BALL JOINTS,BUSHINGS MY WIFE IS AFRAID TO DRIVE THIS TRUCK AND HATES TO EVEN RIDE IN IT NOW SHE SAYS ITS A MAJOR ACCIDENT WAITING TO HAPPEN IT HAS THREW US ACROSS THE LANES JUST THE OTHER DAY I JUST MISSED THE GUARD RAILS BY INCHES IF THE ROADS ARE SNOW COVERED FORGET DRIVING IT UNLESS YOUR LIFE INSURANCE IS PAID UP. *TR

Structure
Filed Dec 30, 201018,000 milesFL

CRACKED DASHBOARD ON DODGE TRUCK WITH SHARP EDGES. *TR

Visibility
Filed Dec 25, 201082,000 milesWA

THE WINDSHIELD WIPER DELAY IS MALFUNCTIONING. SOMETIMES THE DELAY SWIPES THREE OR FOUR TIMES, AND THEN NOT AT ALL. THE WIPER SWITCH MUST BE MOVED TO THE LOW OR HIGH SETTING TO ACTIVATE THE WIPERS. THEN AT TIMES THE WIPES WILL NOT RETURN TO THE PARK POSITION. *TR

Fuel System, Diesel
Filed Dec 16, 2010UT

2004 DODGE 2500 TRUCK. CONSUMER STATES PROBLEM WITH LIFT PUMP *TGW THE CONSUMER WAS INFORMED BY A MECHANIC THAT THE LIFT PUMPS FAIL WITH 50,000-60,000 MILES BECAUSE THEY WERE MOUNTED ON THE PORT SIDE OF THE ENGINE BY THE FUEL FILTER BY THE HEAT MOTOR. WHEN THE PUMP FAILED, THE ENGINE HAD NO WAY TO GET FUEL UP FROM THE FUEL TANK. THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED. *JB

Fuel System, Gasoline
Filed Dec 14, 201038,000 milesCO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE SUDDENLY STALLED WHEN TRYING TO EXIT THE HIGHWAY. THE EMISSIONS WARNING LIGHT WAS ILLUMINATED ON THE INSTRUMENTAL PANEL AFTER THE STALL. THE VEHICLE WAS UNABLE TO RESTART AND WAS TOWED TO A DEALER. THE DEALER INSPECTED THE VEHICLE AND INFORMED THE CONTACT THAT THEY WOULD NEED TO REPLACE THE CIRCUIT IN THE FUEL PUMP. THE VEHICLE WAS REPAIRED. THE FAILURE MILEAGE WAS 38,000.

Suspension › Front
Filed Nov 30, 201070,000 milesFL

SERVICE BULLETIN 22-005-06 CONCERNING FRONT END SHIMMY OR THE DEATH WOBBLE AS DRIVERS OF THESE TRUCKS CALL IT. THE FIX IN 2006 WAS ONLY TEMPORARY FOR MY 2004 DODGE TRUCK. IT ONCE AGAIN IS GOING INTO THE DEATH WOBBLE AFTER GOING OVER RAILROAD TRACKS OR ANY BUMP IN THE ROAD. DODGE SAYS THE PARTS WERE ONLY WARRANTED FOR 12 MONTHS AND WON'T FIX IT AGAIN. DODGE APPARENTLY DIDN'T USE HEAVY ENOUGH PARTS AND AXLES IN THE FIRST PLACE SO DOES THAT MEAN I HAVE TO PAY TO HAVE IT FIXED OVER AND OVER AND OVER. SOMEONE NEEDS TO MAKE DODGE CONTINUE TO REPLACE THESE PARTS . THERE ARE AND WILL BE MANY DEATHS OVER THESE TRUCKS . IT IS NO WONDER THE AMERICAN VEHICLE MANUF. ARE STRUGGLING. APPARENTLY THE BULLETIN REPAIR MAKES THE TRUCK SAFE FOR ONLY 1 MORE YEAR . THIS ISN'T A POOR A.C OR POWER LOCK PROBLEM IT IS RELATED TO LOSS OF CONTROL WHILE DRIVING IN NORMAL EVERYDAY CONDITIONS WHICH CAN RESULT IN LOSS OF LIFE. PLEASE MAKE DODGE DO THE RIGHT THING ON THIS ONE AND GET TO THE ROOT OF THE PROBLEM AT THEIR EXPENSE NOT MINE. JUST HOW MANY COMPLAINS HAS DODGE HAD CONCERNING THIS. ONLY THEY KNOW. I WILL NEVER BUY ANOTHER DODGE CHRYSLER PRODUCT AGAIN. *TR

Vehicle Speed Control
Filed Nov 12, 2010103,000 milesNY

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE CRUISE CONTROL WAS ACTIVATED AND WHEN HE ATTEMPTED TO SLOW DOWN, THE VEHICLE DID NOT RESPOND IN A TIMELY MANNER. WHEN IT DID SLOW DOWN AND THE CONTACT TRIED TO ACCELERATE, THE VEHICLE WOULD NOT PICK UP SPEED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER BUT THE DEALER DID NOT INSPECT THE VEHICLE. THE CONTACT CALLED THE MANUFACTURER AND WAS AWAITING A RESPONSE. THE VEHICLE HAD NOT BEEN REPAIRED. THE CURRENT MILEAGE WAS APPROXIMATELY 104,000. THE FAILURE MILEAGE WAS APPROXIMATELY 103,000. UPDATED 5/24/11 *CN UPDATED 06/13/11

Fuel System, Diesel
Filed Oct 24, 201085,000 milesNV

FUEL LIFT PUMP FAILURE. *TR

Electrical SystemFire
Filed Oct 24, 201050,000 milesOH

INTERIOR FIRE UNKNOWN SORCE BURNT THE TRUCKS DASH RIGHT THROUGH THE MIDDLE FIRE BROKE THROUGH WINDSHEILD. TRUCK HAD 50000 MILES ON IT OWNED SINCE NEW NEVER HAD ANY PROBLEMS NO AFTERMARKET ITEMS INSTALLED.TRUCK WAS SETTING IN A PARKING LOT NOT RUNNING KEYS OUT OF VEHICLE. TRUCK MAY BE CONSIDERED TOTAL LOSS BY INSURANCE COMPANY. *TR

Tires
Filed Oct 19, 2010231,000 milesTX

TL*THE CONTACT OWNS A 2004 DODGE RAM 2500 EQUIPPED WITH GOODYEAR WRANGLER AT/S TIRES, SIZE WAS LT265/70R17. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 65 MPH, THERE WAS A LOUD NOISE OUTSIDE OF THE VEHICLE AND SUDDENLY THE REAR PASSENGER TIRE EXPLODED FROM RIM TO RIM. THE CONTACT DROVE ONTO THE SIDE OF THE ROAD. THE DEFECTIVE TIRE WAS REPLACED WITH THE SPARE TIRE. THE FAILURE MILEAGE WAS APPROXIMATELY 231,000. THE DOT NUMBER WAS 4BT6FDDR3809.

Structure
Filed Oct 18, 201071,000 milesFL

I'VE HAD MY DASH CRACKED FOR OVER 3 YEARS NOW AND IT'S GETTING WORSE - IT MAY JUST CAVE IN SOON. I PRICED IT THREE YEARS AGO AND IT WAS $500.00, THEN I PRICED IT AGAIN 3 WEEKS AGO AND THEY SAID IT IS OVER $3,000 DUE TO A DEFECT AND THEY HAD TO REMANUFACTURE THE NEW ONES A LITTLE SMALLER, WHICH IS WHY THE PRICE IS HIGHER NOW! THAT'S A MANUFACTURER PROBLEM AND SHOULD BE RECALLED, RIGHT? *TR

Exterior Lighting
Filed Oct 18, 201048,000 milesND

TURN SIGNALS ARE ERRATIC. SIGNAL LEFT, RIGHT COMES ON. THIS IS AN INTERMITTENT PROBLEM THAT MAKES IT WORSE. IT IS IMPOSSIBLE TO PREDICT WHEN IT IS GOING TO MALFUNCTION AND I HAVE ALMOST GOTTEN INTO 3 ACCIDENTS BECAUSE OF IT. THE LEFT WILL FUNCTION IF THE WARNING FLASHERS ARE DEPRESSED. *TR

Steering
Filed Oct 15, 201056,000 milesPA

2004.5 RAM QC 4X4 DIESEL. EXTREMELY LOOSE STEERING/FRONT END AFTER LESS THAN 60,000 MILES. NO FULL-ON DEATH WOBBLE, BUT CAME CLOSE WHEN HITTING BUMPS. RESEARCH INDICATED THIS IS A KNOWN ISSUE ON THESE TRUCKS DUE TO THE DESIGN OF THE AAM 9.25 AXLE. BALL JOINTS ARE TOO SMALL FOR THE WEIGHT OF THE TRUCK AND ONLY THE BOTTOM 2 JOINTS BEAR THE WEIGHT. THE UPPER 2 BALL JOINTS BEAR NO WEIGHT AND ARE NOT BALL JOINTS, BUT MORE LIKE PINS THAT ALLOW VERTICAL MOVEMENT WHEN TURNING (BECAUSE OF THE POOR GEOMETRY DESIGN OF THE AXLE). DUE TO THIS ARRANGEMENT, THERE ARE NO ADJUSTMENTS OF ANY KIND FOR WEAR AND ANY WEAR ON THE LOWER JOINTS RESULTS IN LOOSENESS. THIS IN TURN CAUSES MORE STRESS ON THE UPPER JOINTS AND THEY FAIL QUICKLY. I REFUSE TO PAY THE RIDICULOUS PRICE AT THE DEALER FOR POOR QUALITY DESIGN AND PARTS THAT WILL FAIL SOON AGAIN. I PURCHASED VERY EXPENSIVE BALL JOINTS THAT HAVE BEEN DESIGNED TO HELP OVERCOME THE INADEQUACIES OF THIS LOW QUALITY AXLE. ALSO HAD TO REPLACE ALL TIRE ROD ENDS, LINK ARMS, TRACKBAR AND STEERING DAMPER. STEERING BOX WAS ALSO WORN SEVERELY DUE TO THE FRONT END PARTS WALLOWING AROUND CONSTANTLY. I ADDED A STEERING BRACE TO HELP. WHEEL BEARINGS ALSO SHOT, BUT THEY ARE NOT SERVICEABLE ON THIS AXLE. ENTIRE HUB HAS TO BE REPLACED WITH NON SERVICEABLE BEARINGS PRE-INSTALLED. VERY EXPENSIVE TO DO AT $300 EACH INSTEAD OF THE USUAL $40 OR SO PER WHEEL!!! DISGUSTED WITH DEALERSHIPS THAT ARE CLUELESS ABOUT THIS AXLE. THEY ALL WANT TO JUST BLAME IT ON TIRE BALANCE, AL

Visibility
Filed Oct 1, 201080,000 milesCO

2004 DODGE RAM 2500. HEAT/DEFROST DIRECTIONAL CONTROL QUIT WORKING IN MAY 2010. THE AIR FLOW IS STUCK ON DASH. THIS IS A SAFETY ISSUE WITH WINTER APPROACHING. THIS IS A WIDELY REPORTED PROBLEM ON THE ONLINE DISCUSSION FORUMS SUCH AS EDMUNDS. THE CHRYSLER DEALERSHIP I CONTACTED IS WELL AWARE OF THE PROBLEM THAT INVOLVES EXTREME TORQUE APPLIED TO THE VENT DOORS BECAUSE OF PROBLEMS WITH THE ELECTRICAL CALIBRATION OF THE MOTOR CONTROLS FOR THE DOORS, CAUSING THE DOOR TO BREAK. THE ESTIMATED COST OF THIS REPAIR IS $800.00. THIS IS A LITTLE BEYOND MY FINANCIAL MEANS. I INTEND TO CONTACT CHRYSLER TO FILE A COMPLAINT. THE DEALERSHIP DID TELL ME THAT THERE IS A RECALL IN EFFECT TO REPAIR THIS PROBLEM ON THE 2010 MODELS. THANK YOU. *TR

Electrical System
Filed Sep 26, 201095,000 milesNY

I OWN A 2004 DODGE 2500 RAM WHEN I TURN ON THE TURN SIGNAL TO GO LEFT THE RIGHT ON TURNS ON , IT ALMOST CAUSED US TO BE INVOLVE IN A AUTO WRECK , THE ON COMING VEHICLE BELIEVED WE WAS TURN THE OTHER WAY, THIS HAPPENS ALL THE TIME , NOW MY 2006 DODGE CARAVAN IS DOING THE SAME THING , I USED TO BE A MECHANIC SO I DID SOME TROUBLE SHOOTING AND FOUND FAULT WITH THE TURN ASSEMBLY , IF I MOVE IT AROUND JUST SO IT WILL CORRECT ITS SELF SOME TIMES- THIS NEEDS TO BE FIXED FAST SOMEONE CAN GET HURT OR EVEN WORSE. *TR

Steering
Filed Sep 17, 2010120,000 milesID

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT WAS DRIVING APPROXIMATELY 50-55 MPH WHEN THE VEHICLE BEGAN TO VIBRATE AND SHAKE VIOLENTLY. THE CONTACT EXPERIENCED DIFFICULTY IN MAINTAINING CONTROL OF THE VEHICLE AND THEN REGAINED CONTROL AND CONTINUED NORMALLY. THERE WAS NO PRIOR WARNING OF THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY WERE UNABLE TO LOCATE THE PROBLEM TO DETERMINE THE CAUSE OF FAILURE. THE VIN WAS UNAVAILABLE. THE FAILURE MILEAGE WAS 120,000.

Exterior Lighting
Filed Sep 2, 201084,000 milesNY

MY 2004 DODGE RAM TURN SIGNAL INTERMITTENTLY WILL NOT WORK WHEN YOU TURN ON RIGHT BLINKER OR IT WILL TURN ON THE LEFT BLINKER. WENT TO DEALER TO ASK ABOUT IT THEY SAID IT HAS HAPPENED ON OTHER TRUCKS BUT NO RECALL YET. THEY SAID IT WOULD COST ABOUT $800.00 TO FIX SO I MIGHT WANT TO WAIT TILL IT FAILS COMPLETELY. I JUST DON'T WANT TO GET IN ACCIDENT CAUSED BY WRONG BLINKER GOING OFF. *TR

Suspension
Filed Sep 1, 201090,000 milesVA

I HAVE A 2004 DODGE RAM 2500 PICKUP 4X4. WHEN GOING ABOUT 60 MPH AND HIT A BUMP IN THE ROAD OR A BRIDGE, THE TRUCK SHAKES SO VIOLENTLY THAT I HAVE TO PULL OVER TO THE SIDE OF THE ROAD. WE BOUGHT THIS TRUCK 3 MOS AGO AND THE PROBLEM DESCRIBED HAS HAPPENED APPROXIMATELY 20 TIMES. I HAVE REPLACED THE STABILIZER SHOCK. I HAVE MADE SURE EVERYTHING UNDER THE FRONT & REAR END IS TIGHT. *TR

Suspension
Filed Aug 23, 201030,000 milesWI

WHILE DRIVING UNDER NORMAL CONDITIONS TRUCK BEGAN SHAKING VIOLENTLY WHILE TRAVELING ABOUT 60 MPH AND STRIKING BUMP IN ROAD. TRUCK BEGAN TO SHAKE SO VIOLENTLY THAT ITEMS WERE FALLING FROM VISORS AND ITEMS WERE FALLING FROM VARIOUS STORAGE LOCATIONS IN VEHICLE. I ATTEMPTED TO GRADUALLY SLOW DOWN AND PROBLEM ACTUALLY BECAME WORSE, UNTIL I ACHIEVED ABOUT 25-30 MPH. THIS IS COMMONLY CALLED THE "DEATH WOBBLE" AND TO MY UNDERSTANDING DODGE IS AWARE OF THIS . THIS HAS OCCURRED ON 3 OCCASIONS AND HAS CAUSED ME TO NEARLY LOOSE CONTROL OF TRUCK. THE FIRST OCCURRENCE WAS SO SEVERE I ACTUALLY CALLED 911 CENTER AND ASKED THEM TO COME AND CHECK HIGHWAY, DUE WHAT I HAD THOUGHT WAS A TO BUCKLE IN THE PAVEMENT. THE TRUCK AT THAT TIME HAD 30K MILES OR SO. AFTER THIS OCCURRED I ASSUMED IT WAS DUE TO ROAD CONDITION. RECENTLY WHEN IT HAS OCCURRED AGAIN AND I BEGAN INVESTIGATING ITS CAUSE,NOW REALIZING ITS THE VEHICLE, AND NOT THE ROAD CAUSING THE SHAKING. THIS COULD BE DEADLY AS VEHICLE BECOMES UNCONTROLLABLE. *TR

Fuel System, Diesel
Filed Aug 23, 201054,008 milesWI

WHILE EXITING A HIGHWAY OFF RAMP AT HIGHWAY SPEEDS (60-65MPH) TRUCK DIED WITH NO WARNING OR ALARMS IN A CURVE. I LOST ALL POWER STEERING AND MOST BRAKING. AS I APPROACHED NEAR EDGE OF EMBANKMENT WITH NO STEERING OR RAPID BRAKING, I WAS ABLE TO REFIRE MOTOR FOR ABOUT 5 SECONDS WHICH GAVE ME POWER STEERING BACK AND I WAS ABLE TO AVERT GOING OFF OF A STEEP EMBANKMENT, AND AVOIDED ACCIDENT. AFTER TOWING TO LOCAL DEALERSHIP IT WAS DETERMINED THAT MY FUEL LIFT PUMP HAD FAILED. DODGE HAS BEEN AWARE OF THESE PROBLEMS FOR SOMETIME WITH THESE TRUCKS. REPAIR WAS OVER 700 DOLLARS. TRUCK HAD AROUND 54K MILES. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →