Page 6 of 12 · complaints 251–300 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Steering
Filed Apr 14, 201330,000 milesUT

WHEN DRIVING OVER 60 MILES AN HOUR AND THE TRUCK HITS A BUMP IT SHAKES VIOLENTLY. I HAVE HAD TO STOP ON THE FREEWAY TO GET IT TO STOP. HAVE HAD IT IN THREE TIMES FOR ALIGMENT AND TO HAVE THE FRONT END CHECKED. SEEMS ALOT OF PEOPLE HAVE THE SAME PROBLEM WITH THERE DODGE TRUCKS. *TR

Electrical System
Filed Apr 2, 2013110,000 milesIN

MY 2004 DODGE RAM 2500 DOES NOT HAVE WORKING RUNNING LIGHTS. I CANNOT SAFELY DRIVE THE VEHICLE AT NIGHT. PER THE DODGE DEALER, THEY HAVE DIAGNOSED IT AS PART NUMBER 68005476AA (FUSE BOX/POWER CONTROL MODULE). THE PART IS, AND HAS BEEN, ON NATIONAL BACK ORDER FOR A VERY LONG TIME. APPARENTLY, THIS IS A WIDE SPREAD PROBLEM THAT OTHERS ARE EXPERIENCING IN VARYING ELECTRICAL/LIGHTING WAYS. THE LACK OF IMPROPER OR NON-WORKING LIGHTS POSES A SAFETY ISSUE. THE NON AVAILABILITY OF PARTS MAKES A PERFECTLY GOOD VEHICLE NON-DRIVABLE. *TR

Power Train
Filed Feb 8, 2013128,300 milesCO

10 MINUTES AFTER START UP I BEGAN TO TRAVEL IN DRIVE GEAR OF AUTOMATIC TRANSMISSION. UPON ACCELERATION THE PEDAL WAS DEAD, I.E. NO POWER. THE ENGINE WAS RUNNING FINE. AFTER THE TRUCK DECELERATED TO ABOUT 10 MPH THE PEDAL WAS BACK AND WORKING. THIS HAPPENED AGAIN AFTER ABOUT 20 SECONDS. THIS BEHAVIOR CONTINUED FOR 30 MINUTES AND STOPPED. IT WAS COLDER THAT MORNING (10 DEGREES F). THE PEDAL ALSO HAD RUN AWAY ACCELERATION AT TIMES BEFORE THE PEDAL WENT DEAD. I THOUGHT IT WAS FUEL RELATED BUT THAT DOESN'T EXPLAIN THE RUN AWAY ACCELERATION. I BELIEVE IT AN ELECTRICAL PROBLEM WITH THE APPS SYSTEM? VERY SCARY THOUGH. I HOPE IT DOESN'T DIE CROSSING AND INTERSECTION. *TR

Steering
Filed Jan 19, 201351,000 milesNV

DRIVING ON INTERSTATE HIT A BUMP THE FRONT END STARTED WOBBLING BAD , HAD TO HIT BRAKES TO SLOW DOWN FOR IT TO STOP WOBBLING. WENT TO THREE SHOPS REPLACE THE STABILIZER SHOCK NO HELP,REPLACE THE FRONT SHOCKS HELP FOR A WHILE AND WOBBLES AGAIN , I ,AM AFRAID TO DRIVE IT. *TR

Structure
Filed Jan 10, 2013134,240 milesMO

I WAS SITTING AT A STOP LIGHT AND HEARD A LOUD SNAP AND A CRACK IN THE DASHBOARD SNAPPED OUT AND A PIECE OF PLASTIC ALSO WAS POPPED OUT. *TR

Tires
Filed Jan 8, 201376,701 milesCA

THE INNER TREAD IS FALLING APART AT 6975 MILES AND 6 MONTH. ALL THE INNER TREAD IS CRACKED AND BREAKING OFF. *TR

Visibility › Defroster/Defogger/Hvac System
Filed Dec 4, 2012135,000 milesTX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROSTER FAILED. THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE THEY ADVISED THAT THE BLEND DOOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.

Suspension
Filed Dec 1, 201260,000 milesWA

HAVE HAD PREMATURE FAILURE OF FRONT END PARTS: BALL JOINTS, TIE RODS, UJOINTS. I HAVE REPLACED 3 TIMES IN LAST 5 YEARS AND AGAIN NOW HAVING TO REPLACE. *TR

Exterior Lighting
Filed Dec 1, 2012150,000 milesWA

LOW BEAM HEAD LIGHTS COME ON AND OFF RANDOMLY WHEN IN THE ON POSITION. *TR

Electrical System
Filed Dec 1, 2012145,000 milesWA

HORN GOES OFF RANDOMLY AT ALL SPEEDS. *TR

Latches/Locks/Linkages
Filed Nov 8, 2012120,000 milesWA

THE DRIVERS SIDE DOOR LOCK IS STUCK DOWN. YOU CANNOT UNLOCK DOOR WITH KEYLESS REMOTE OR KEY. *TR

Steering
Filed Oct 17, 201299,184 milesCA

I WAS DRIVING MY 2004 DODGE 2500 4X4 DIESEL PICKUP AT 40-45 MPH. AS I WAS GOING INTO A CURVE IN THE ROAD, I DROVE OVER A ROUGH PART IN THE ROAD AND THE STEERING WHEEL STARTED SHAKING VIOLENTLY BACK AND FORTH (LEFT AND RIGHT). IT WAS VERY HARD TO CONTROL THE VEHICLE, I NEARLY CRASHED INTO A CAR ON ONE SIDE OF ME AND A BRIDGE RAILING ON THE OTHER SIDE. I THOUGHT MAYBE ONE OF THE FRONT WHEELS WAS COMING OFF THE AXLE OR I HAD A BLOWOUT. I SLOWED DOWN AND FINALLY GOT THE VEHICLE UNDER CONTROL. I TOOK IT TO A DIESEL REPAIR SHOP IMMEDIATELY AFTER THIS HAPPENED AND THEY FOUND THE STEERING STABILIZER SHOCK LEAKING, THE OUTER TIE ROD AT THE DRAG LINK AND INNER TIE ROD HAD SOME PLAY, AND BOTH UPPER BALL JOINTS HAD SOME PLAY. THEY REPLACED THE STEERING STABILIZER SHOCK, THE RIGHT INNER TIE ROD, AND THE RIGHT OUTER TIE ROD. THESE REPAIRS CAME TO CLOSE TO $400. THEY MENTIONED THE "DEATH WOBBLE" PROBLEM AND SUGGESTED WE MIGHT ADD ADDITIONAL AFTERMARKET PARTS TO THE FRONT SUSPENSION TO PREVENT THIS FROM HAPPENING AGAIN. THE SHOP COULD NOT DO THE WORK RIGHT THEN OR I WOULD HAVE HAD IT DONE. I DO NOT FEEL SAFE DRIVING THIS VEHICLE NOW; IT TOOK ALL MY DRIVING EXPERIENCE AND STRENGTH TO GET CONTROL OF THE VEHICLE, I DO NOT THINK A WEAKER OR INEXPERIENCED DRIVER COULD HAVE KEPT THE VEHICLE FROM CRASHING. AFTER LOOKING AT ALL THE EVIDENCE OF THIS "DEATH WOBBLE" PROBLEM ON THE INTERNET, I CANNOT BELIEVE THAT THE PROBLEM HAS NOT BEEN SOLVED AND THE VEHICLES RECALLED. PEOPLE COULD DIE AND OR BE INJUR

Fuel/Propulsion System
Filed Oct 11, 201270,000 milesTX

INJECTOR #4 FUEL LINE HAS BROKEN 8 TIMES. 10-10-12 WAS THE MOST RECENT. SO FAR THIS YEAR THE LINE HAS BROKEN 3 TIMES. NORTH STAR DODGE IN SAN ANTONIO HAS ATTEMPTED TO FIX THE ISSUE WITHOUT SUCCESS AT LEAST 5 TIMES. DODGE/CHRYSLER CUSTOMER CARES RESPONSE TO REPEATED FAILURE IS..."LIVE WITH IT, IT'S AN 04". I HAVE HAD FUEL SPRAY ALL OVER THE ENGINE EACH TIME. I HAVE USUALLY BEEN ON HIGHWAY OR INTERSTATE. I AM CONCERNED THIS IS GOING TO EVENTUALLY RESULT IN A FIRE OR ACCIDENT. *TR

Tires
Filed Oct 9, 2012CA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE VEHICLE WAS BEING USED TO PULLING A 2006 THOR COMFORT TRAILER EQUIPPED WITH TOWMASTER TRAILER RADIAL TIRES, SIZE: 225/75/15. THE CONTACT STATED THAT WHILE TRAVELING 55 MPH THE PASSENGER REAR TIRE FAILED. THE CONTACT WAS ABLE TO MERGE ONTO THE SHOULDER IN ORDER TO INSTALL THE SPARE TIRE. MONTHS LATER, THE FRONT PASSENGER SIDE TIRE FAILED FOLLOWED BY THE REAR DRIVER'S SIDE TIRE AILING THREE MONTHS LATER. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE FAILURE WAS CAUSED BY UNDER INFLATION AND SEVERAL OTHER VARIANTS. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE AND CURRENT MILEAGES WERE UNAVAILABLE.

Suspension
Filed Sep 18, 2012182,000 milesLA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A RATTLING NOISE COMING FROM THE FRONT END OF THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 182,000.

Steering
Filed Aug 30, 2012142,000 milesMO

I WAS DRIVING DOWN THE HIGHWAY AT 70 MPH WHEN MY TRUCK WENT INTO WHAT CONSUMERS ARE CALLING "THE DEATH WOBBLE." THE TRUCK STARTED SHAKING UNCONTROLLABLY, MAKING IT HARD TO DRIVE. IT HAS CONTINUED TO DO IT, AND MECHANICS ARE HAVING A DIFFICULT TIME FINDING OUT WHAT IS WRONG. MY WIFE AND SON WERE IN THE TRUCK WITH ME WHEN IT HAPPENED THE FIRST TIME, AND I'M AFRAID FOR THEM TO RIDE IN THE TRUCK NOW BECAUSE OF IT. I SHOULDN'T HAVE TO FEAR DRIVING MY MAIN SOURCE OF TRANSPORTATION...ESPECIALLY WHEN IT'S NOT A BAD VEHICLE. I'M NOTICING NUMEROUS COMPLAINTS REGARDING THIS ISSUE. *TR

Suspension
Filed Aug 3, 201274,321 milesPA

WHILE DRIVING AT 55MPH AND ABOVE,HIT BUMP ON HIGHWAY AND THE FRONT END STARTED TO SHAKE VIOLENTLY. THE TRUCK ALMOST WENT INTO THE OTHER LANE. *TR

Visibility/Wiper
Filed Jul 19, 2012135,000 milesIL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROST SYSTEM DID NOT FUNCTION. AS A RESULT, THE CONTACT WAS UNABLE TO DEFROST THE WINDSHIELD. THE FAILURE LED TO REDUCED VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 135,000. THE VIN WAS UNAVAILABLE.

Structure
Filed Jul 12, 201295,000 milesIN

GOT IN TO THE TRUCK AND NOTICED THE DASH WAS CRACKED STRAIGHT THROUGH THE MIDDLE. *TR

Latches/Locks/Linkages
Filed Jul 7, 2012160,359 milesWA

DRIVERS SIDE DOOR LOCK WILL NOT IN UNLOCK USING THE UNLOCK SWITCH. SWITCH UNLOCKS THE OTHER DOORS BUT NOT THE DRIVERS DOOR. WILL OPEN WITH INSIDE DOOR HANDLE. WHEN TRYING TO OPEN IT FROM THE OUTSIDE WITH THE KEY IS VERY HARD. LOCK DOES NOT WANT TO STAY UNLOCKED. *TR

Suspension
Filed Jun 7, 2012110,000 milesCO

WHEN GOING OVER A BUMP IN THE ROAD AT APPROXIMATELY 50 MPH, UNCONTROLLED SUSPENSION OSCILLATION, OR "DEATH WOBBLE," OCCURS. ONCE IT BEGINS, NEARLY ALL STEERING CONTROL IS LOST. THE ONLY THING THAT CAN BE DONE AT THE TIME IS TO RAPIDLY DECELERATE TO AROUND 30 MPH. THIS IS VERY DANGEROUS FOR DRIVERS OF THESE VEHICLES AND ANYONE NEAR BY. I HAVE SPENT THOUSANDS OF DOLLARS REPLACING FACTORY PARTS WITH HIGH END AFTERMARKET UPGRADES AND IT ALWAYS COMES BACK. *JS

Power Train
Filed May 14, 2012108,000 milesNV

WHILE DRIVING AT 70 MPH ON FREEWAY, TRANSFER CASE EXPLODED AND FELL OUT ON ROADWAY ALONG WITH PART OF THE DRIVE SHAFT RENDERING VEHICLE COMPLETELY UNDRIVEABLE. *JS

Latches/Locks/Linkages
Filed Apr 27, 2012130,000 milesCO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THE FRONT DRIVER'S SIDE DOOR WOULD NEITHER LOCK NOR UNLOCK. THE CONTACT SPOKE WITH A DEALER AND WAS TOLD THAT THE MOTOR FOR THE DOOR LOCKS POSSIBLY FAILED. THE FAILURE AND THE CURRENT MILEAGES WERE 130,000.

Suspension
Filed Apr 1, 201255,000 milesNJ

WHILE DRIVING ON THE HIGHWAY AT SPEEDS OF ABOUT 55 MPH AND HITTING ANY SMALL RUT OR CHANGE IN THE ROAD THE VEHICLE BEGINS TO SHAKE LIKE CRAZY . I HAVE HAD IT AT THE DEALER FOR THE RECALL AND THEY SAID IT WAS OK . I HAVE HAD IT AT THE LOCAL TRUCK SHOP AND THEY CAN'T FIGURE IT OUT . EVERYTHING LOOKS TO BE TIGHT . DODGE NEEDS TO GET THESE TRUCKS RECALLED BEFORE SOMEONE DIES . DODGE KNOWS THERE IS A PROBLEM WHY IN THE WORLD WON THEY FIX THIS . I ASKED THE LOCAL DEALER AGAIN ABOUT THE DEATH WOBBLE AND THEY SAID THAT THEY WERE NOT AWARE OF ANY DEATH WOBBLE . ARE YOU KIDDING ALL YOU HAVE TO DO IS GOOGLE DEATH WOBBLE AND YOU WILL SEE ALL YOU NEED TO KNOW . IF I WOULD HAVE KNOWN ABOUT THIS PROBLEM STORE I BOUGHT THIS TRUCK I WOULD HAVE NOT BOUGHT IT . I AM NOW THINKING OF TRADING IT IN , AND LET IT KILL SOMEONE ELSE . *TR

Steering
Filed Mar 26, 201274,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DRIVER SIDE FRONT TIE ROD FAILED WHILE DRIVING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE DEALER REPLACED THE TIE ROD AND THE STEERING LINKAGE. THE VEHICLE WAS REPAIRED. THE MANUFACTURER DENIED REIMBURSEMENT, STATING THAT THE RECALL UNDER NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY) WAS ONLY FOR AFTERMARKET TIE RODS HOWEVER, THE TIE ROD ON THE CONTACT'S VEHICLE WAS THE ORIGINAL MANUFACTURER'S PART. THE FAILURE MILEAGE WAS WAS 74,000 AND THE CURRENT MILEAGE WAS NOT AVAILABLE.

Visibility
Filed Mar 26, 201280,000 milesNH

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE COULD ONLY OPERATE THE WINDOWS BY USING THE MASTER CONTROL PANEL FROM THE DRIVER'S SEAT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE WIRING HARNESS WAS REPAIRED. THE FAILURE RECURRED APPROXIMATELY ONE YEAR LATER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000. THE VIN WAS UNAVAILABLE.

Engine and Engine Cooling
Filed Mar 13, 201260,000 milesME

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DECELERATING AT LOW SPEEDS. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD NOT ALWAYS RESTART AFTER STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC ON NUMEROUS OCCASIONS, BUT THE FAILURE WAS NOT DIAGNOSED. SOME OF THE ENGINE COILS WERE REPAIRED, BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000.

Steering
Filed Mar 8, 2012115,000 milesWY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING:LINKAGES:TIE ROD ASSEMBLY) HOWEVER, AFTER SPEAKING WITH THE DEALER SHE WAS INFORMED THAT THE PARTS FOR THE REPAIR WOULD TAKE ANYWHERE FROM ONE WEEK TO ONE MONTH BEFORE THEY WOULD ARRIVE. THE CONTACT STATED THAT HAVING TO WAIT ONE MONTH TO HAVE A RECALLED COMPONENT REPAIRED WAS UNSATISFACTORY. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. THE CURRENT MILEAGE WAS 115,000.

Exterior Lighting
Filed Mar 1, 201270,000 milesMD

TL* THE CONTACT OWNS A 2004 DODGE RAM 25000. THE CONTACT STATED AT THE DIRECTIONAL SIGNALS AND THE WINDSHIELD WIPER FAILED. WHEN THE RIGHT DIRECTIONAL SIGNALS WAS ACTIVATED, THE LEFT DIRECTIONAL WOULD FLASH AND THE WINDSHIELD WIPER WOULD NOT CLEAR THE WINDSHIELD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 70,000 AND THE CURRENT MILEAGE WAS 136,000.

Tires
Filed Feb 26, 201296,000 milesFL

I WAS DRIVING DOWN THE INTERSTATE AT 75 MPH,WHEN A BIG BANG HAPPENED AND MY TRUCK STARTED TO DRIFT AS IF I HAD A FLAT TIRE. AFTER STOPPING THE TRUCK,I NOTICED ONE TIRE HAD THE TREAD COMPLETELY COME OFF AND HAD DAMAGED THE SIDE OF MY TRUCK SEVERLY. THE TIRE WAS NOT FLAT,,BUT HAD NO TREAD LEFT. *TR

Structure › Body
Filed Feb 21, 2012191,000 milesOK

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE WAS UNABLE TO ENTER THE VEHICLE AFTER EXITING WHETHER USING THE KEYLESS ENTRY FOB OR THE MANUAL KEY. THE CONTACT WOULD HAVE TO LEAVE THE WINDOW OPEN AND REACH THROUGH THE WINDOW TO OPEN THE DOOR FROM THE INSIDE OF THE VEHICLE IN ORDER TO ENTER. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE, NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND THE FAILURE MILEAGES WERE 191,000.

Suspension
Filed Feb 9, 201259,000 milesMT

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 QUAD. WHILE DRIVING APPROXIMATELY 10 MPH, A LOUD NOISE EMITTED FROM THE FRONT END OF THE VEHICLE AND IMMEDIATELY THE STEERING WHEEL FAILED TO TURN. THE CONTACT CAME TO A COMPLETE STOP TO INSPECT THE VEHICLE AND NOTICED THE STEERING DAMPER DETACHED AND WAS ON THE GROUND. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC WHO STATED THE TIE RODS AND STEERING DAMPER WOULD NEED TO BE REPLACED. TWO YEARS AGO, THE TIE RODS AND STEERING DAMPER WERE REPLACED UNDER THE SERVICE WARRANTY. IN ADDITION, THE FRONT AND UPPER AND LOWER BALL JOINTS WERE REPLACED. THERE WAS A RECALL RELATED TO THE DEFECT UNDER NHTSA CAMPAIGN ID NUMBER 07E009000 (SUSPENSION). THE VEHICLE WAS INELIGIBLE BECAUSE THE RECALL DID NOT PERTAIN TO THE ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 59,000.

Latches/Locks/Linkages
Filed Feb 9, 2012111,000 milesFL

DRIVER SIDE DOOR LOCK STUCK IN DOWN POSITION. KEYLESS ENTRY WILL NOT WORK. DOOR WILL NOT UNLOCK FROM OUTSIDE. ONLY WAY TO OPEN DOOR IS FROM INSIDE. ON-LINE RESEARCH INDICATES A COMMON PROBLEM - DOOR ACTUATOR. *TR

Visibility
Filed Feb 8, 2012123,000 milesVA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT AIR WOULD NO LONGER FLOW THROUGH THE WINDSHIELD DEFROST VENTS, MAKING IT IMPOSSIBLE TO DEFROST THE WINDSHIELD. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 123,000.

Steering
Filed Jan 26, 201290,340 milesWV

DODGE DEATH WOBBLE THIS REALLY SHOULD BE UNDER RECALL BEFORE SOMEONE GETS HURT!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! *TR

Service Brakes, Hydraulic
Filed Jan 24, 201290,355 milesWA

I PULLED OFF OF THE FREEWAY AND COASTED INTO THE MALL PARKING LOT WHERE I HEARD A LOUD CLUNK. TRIED TO STOP THE TRUCK WITH THE BRAKES AND THEY WENT TO THE FLOOR. COASTING TO A FULL STOP MOMENTS LATER I PLACED THE VEHICLE IN PARK. BRAKE FLUID WAS ALL OVER THE FRONT LEFT TIRE. CALLED THE TOW TRUCK. AS HE HOOKED THE TRUCK UP HE REACHED DOWN AND PICKED UP MY CALAPER FROM BEHIND THE FRONT LEFT WHEEL. TOWED THE TRUCK TO DODGE DEALERSHIP. EVERYONE SAID THEY HAD NEVER HEARD MUCH LESS SEEN A CALAPER FALL RIGHT OFF THE BRAKE LIKE THAT. I'M LUCKY THAT MY 1, 2 AND 3 YEAR OLD ARE OK. IF THAT HAD FALLIN OFF COMPLETELY WHILE ON THE FREE-WAY IN RUSH HOUR TRAFFIC IT WOULD HAVE NOT BEEN GOOD FOR ANYONE INVOLVED. *TR

Power Train
Filed Jan 12, 2012WA

IT WILL NOT SHIFT OUT OF PARK AND THEN AFTER MANY TRIES IT WORKS FINE. IT DOES NOT HAPPEN EVERYTIME I START THE TRUCK. *TR

Electrical System
Filed Dec 28, 2011IN

EMAIL FROM THE OFFICE OF CONGRESSMAN ON BEHALF OF CONSTITUENT RE A SAFETY RECALL ON THE 2004 DODGE PICKUP 2500 DIESEL. (PLEASE DIRECT REPLY TO CONSTITUENT WITH COPY TO CONGRESSMAN). *KB THE CONSUMER STATED THERE IS A PROBLEM WITH A MODULE WHERE ALL THE WIRING FOR THE HEAD LIGHTS, TURN SIGNALS, REVERSE LIGHTS, RUNNING LIGHTS AND HAZARDS WERE ROUTED THROUGH THE MODULE BEFORE IT WENT INTO THE FUSE BOX. WHEN THE MODULE FAILED, SEVERAL OF THE LIGHTS CEASED TO FUNCTION. THE CONSUMER STATED THE PART IS ON BACK ORDER.

Exterior Lighting
Filed Dec 26, 2011400,000 milesIN

EITHER THE POWER CONTROL MODULE (FUSEBOX) FAILED OR THE FORWARD CONTROL MODULE DID (THE PART UNDER THE FUSEBOX. SEVERAL LIGHTING GROUPS WILL GO OUT EVEN WHEN DRIVING DOWN THE ROAD, INCLUDING HEADLIGHTS. I HAVE NO DOUBT THIS IS A SAFETY HAZARD TO HAVE YOUR HEADLIGHTS BECOME UNFUNCTIONAL AT NIGHT WHILE DRIVING. HOW I KNOW IT IS A BIG ISSUE THAT DODGE HAS NOT FELT NECESSARY TO ISSUE A SAFETY RECALL IS BECAUSE WHEN I WENT TO ORDER THE PART I WAS TOLD IT IS ON AT LEAST A 6 WEEK BACK ORDER. THERE ARE SO MANY OWNERS HAVING THE SAME PROBLEM THEY CAN'T MAKE THEM FAST ENOUGH TO KEEP UP. SO THAT MEANS 2004 DODGE RAM PICKUP OWNERS HAVE TO LET THEIR VEHICLES SIT IN THE GARAGE FOR 6 WEEKS AS IT IS NOT SAFE TO DRIVE THEM UNTIL THEY RECEIVE THE PART. I HAVE HAD SIMILAR PROBLEMS WITH DODGE AND UNTIL THEY ARE FORCED BY YOU TO ISSUE A SAFETY RECALL THEY WON'T. ALSO, IT IS DODGE'S PAST ACTION IN THAT THEY WILL PUT THE SAME PART ON A VEHICLE THAT THEY ORIGINALLY PUT ON THE VEHICLE AND IT WILL DO THE SAME THING, FAIL. YOU SHOULD FORCE THEM TO IDENTIFY THE PROBLEM, IDENTIFY THE WEAKNESS, IMPROVE THE PART AND REPLACE IT AT THEIR COST....NOT JUST REPLACE THE BAD PART WITH ANOTHER BAD PART. THE PART (S) COST BETWEEN $400 AND $500 +LABOR. *TR

Structure › Body › Hood › Hinge and Attachments
Filed Dec 20, 201125,000 milesCA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT STATED THAT THE SHOCK ABSORBER LIFT FOR THE FRONT HOOD FAILED, CAUSING THE HOOD TO FALL AND DROP ON THE CONTACT BUT THE CONTACT WAS UNINJURED. THE CONTACT STATED THAT THE FAILURE WAS MOST PROMINENT IN COLDER WEATHER AND THE SHOCK ABSORBER WAS UNABLE TO HOLD THE WEIGHT OF THE HOOD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO ADVISED THE CONTACT TO TAKE THE VEHICLE TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 25,000. UPDATED 01/11/12*LJ UPDATED 01/19/12

Engine and Engine Cooling
Filed Dec 19, 201160,000 milesIL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT WAS DRIVING 60 MPH AND TOWING A TRAILER WHEN THE ALTERNATOR WARNING LAMP ILLUMINATED AND THE CONTACT WAS UNABLE TO ENGAGE THE BRAKES OR STEERING WHEEL. THE CONTACT STATED THAT HE WAS ABLE TO MERGE TO THE SIDE OF THE ROAD AND USED THE ELECTRIC BRAKES ON THE TRAILER BEING TOWED IN ORDER TO STOP THE VEHICLE. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE WATER PUMP BARRING FAILED AND AS A RESULT, THE WATER PUMP AND THE FAN BELT NEEDED TO BE REPLACED. THE CONTACT MENTIONED THAT HE HAD TO REPLACE THE WATER PUMP A TOTAL OF THREE TIMES. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 60,000 AND THE CURRENT MILEAGE WAS 125,000.

Suspension
Filed Dec 19, 201180,000 milesMS

WHILE GOING 55 TO 60 MPH HIT A SMALL BUMP WITH RIGHT FRONT TIRE CAUSES VIOLENT SHAKING OF FRONT END, THERE IS NO CONTROL OF THE TRUCK, ALL YOU CAN DO IS STOMP THE BRAKES. YOU MUST BRING THE TRUCK DOWN TO ALMOST A COMPLETE STOP TO STOP THE SHAKING. ALL FRONT END COMPONENTS HAVE BEEN CHECKED BY A CERTIFIED MECHANIC. ONLINE RESEARCH HAS REVEALED THE DODGE DEATH WOBBLE TO BE THE PROBLEM. DODGE/MOPAR IS VERY AWARE OF THE PROBLEM BUT OFFER NO HELP WITH THE PROBLEM. PLEASE HELP WITH THIS ISSUE BEFORE SOMEONE GETS KILLED. *TR

Electrical System
Filed Dec 12, 2011126,105 milesMI

THERE WAS AN EXISTING TSB ON THESE YEAR TRUCKS STALLING WHILE TURNING WELL MINE DOES IT. THIS PROBLEM HAPPENS BETWEEN 35-45 MPH WHILE BRAKING IN TO A TURN MANEUVER AND STALL LEAVING ME WITH NO STEERING OR BRAKES. I FEEL THIS IS VERY DANGEROUS AND NEEDS TO BE ADDRESSED FURTHER WITH CHRYSLER/DODGE TO BE FIXED. *TR

Visibility
Filed Dec 7, 201150,000 milesOR

THE DEFROSTER DOES NOT WORK CAUSING SAFETY ISSUES, WINDOW FOGS/FROSTS UP BECAUSE BLEND CONTROL DOES NOT WORK. THE DRIVERS SIDE VISOR REPEATEDLY/UNEXPECTEDLY FALLS BLOCKING VIEW OF ROAD. DRIVER MUST TAKE ATTENTION OFF THE ROAD TO MOVE VISOR TO STOP BLOCKAGE. DRIVER IS FORCED TO PUT ATTENTION TO VISOR TO TRY TO GET IT OUT OF THE WAY, THUS ATTENTION DIVERTED FROM THE ROAD. BOTH THESE DEFAULTS ARE MAJOR SAFETY ISSUES THAT BLOCK VISIBILITY OF THE ROAD FOR DRIVERS. *TR

Steering
Filed Nov 23, 2011150,000 milesWV

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5-10 MPH IN THE DRIVEWAY, THERE WAS A LOUD GRINDING AND POPPING NOISE OUTSIDE OF THE VEHICLE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THE FRONT DRIVER'S SIDE TIE ROD END FRACTURED. THE VEHICLE HAD NOT BEEN DIAGNOSED OR REPAIRED. THERE WAS A RECALL RELATED TO THE FAILURE UNDER NHTSA CAMPAIGN ID NUMBER 11V350000 (STEERING: LINKAGES: TIE ROD ASSEMBLY); HOWEVER THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

Latches/Locks/Linkages
Filed Nov 21, 2011120,000 milesWA

2004 DODGE RAM 2500 DIESEL 4X4. LAST FRIDAY THE DRIVER'S DOOR LOCK ACTUATOR JUST STOPPED WORKING. CANNOT OPEN DOOR FROM THE OUTSIDE WITH THE KEY FOB OR BY TURNING THE KEY. THE PLUNGER THINGY MOVES UP A BIT, BUT NOT ENOUGH TO UNLOCK THE DOOR - AND YOU CANNOT PULL IT UP MANUALLY. JUST LOOKED ONLINE AND THERE ARE MANY MANY MANY REPORTS OF THE SAME THING. WOULD BE INTERESTED IF THERE WERE A COVERED RECALL FOR THIS. *TR

Latches/Locks/Linkages
Filed Nov 19, 2011NV

ALL 4 POWER DOOR LOCK ACTUATORS FAILED WITHIN 60 DAYS. *TR

Steering
Filed Nov 16, 2011MA

2004 DODGE RAM 2500- FRONT END/STEERING FAILURE AT 71,000 REQUIRING REPLACEMENT OF ENTIRE STEERING LINKAGE KIT, DAMPER AND TRACTION BAR (AS WELL AS PITMAN ARM) AT COST OF OVER $1,200. THIS WAS TO CORRECT THE EXACT SAME STEERING PROBLEM I AM READING ABOUT AS REPORTED BY SEEMINGLY COUNTLESS OWNERS OF DODGE RAMS FROM THIS YEAR. IT IS INCONCEIVABLE TO ME WHY THERE HAS NOT BEEN A FORMAL RECALL AND REIMBURSEMENT OF EXPENSES TO OWNERS LIKE ME WHO PAID FOR THE RECOMMENDED REPAIR. I AM THE ORIGINAL OWNER AND HAVE ALL SERVICE REPAIR ORDERS. THE SERVICE DEPARTMENT AT FT. COLLINS (CO) DODGE REPORTED THAT THEY WERE WELL AWARE OF THIS PROBLEM, AS IS CHRYSLER AND THAT IT WAS A SERIOUS SAFETY ISSUE THAT NEEDED TO BE CORRECTED AS A TOTAL LOSS OF STEERING AND COLLAPSE OF THE FRONT END COULD RESULT IF IT WAS NOT REPAIRED.. PARTS HAVE BEEN REPLACED EACH OF THE LAST 3 YEARS AND FAILURES CONTINUE WITH NO SOLUTION FROM THE MANUFACTURER. *TR

Steering
Filed Nov 15, 201178,000 milesTX

THE DEATH WOBBLE AS DRIVERS OF THESE TRUCKS CALL IT. THE FIX IN 2010 WAS ONLY TEMPORARY FOR MY 2004 DODGE TRUCK. IT ONCE AGAIN IS GOING INTO THE DEATH WOBBLE . DODGE SAYS THE PARTS WERE ONLY WARRANTED FOR 12 MONTHS AND WON'T FIX IT AGAIN. DODGE APPARENTLY DIDN'T USE HEAVY ENOUGH PARTS AND AXLES IN THE FIRST PLACE SO DOES THAT MEAN I HAVE TO PAY TO HAVE IT FIXED OVER AND OVER AND OVER. SOMEONE NEEDS TO MAKE DODGE CONTINUE TO REPLACE THESE PARTS . THERE ARE AND WILL BE MANY DEATHS OVER THESE TRUCKS . IT IS NO WONDER THE AMERICAN VEHICLE MANUF. ARE STRUGGLING. APPARENTLY THE BULLETIN REPAIR MAKES THE TRUCK SAFE FOR ONLY 1 MORE YEAR . THIS ISN'T A POOR A.C OR POWER LOCK PROBLEM IT IS RELATED TO LOSS OF CONTROL WHILE DRIVING IN NORMAL EVERYDAY CONDITIONS WHICH CAN RESULT IN LOSS OF LIFE. PLEASE MAKE DODGE DO THE RIGHT THING ON THIS ONE AND GET TO THE ROOT OF THE PROBLEM AT THEIR EXPENSE NOT MINE. JUST HOW MANY COMPLAINTS HAS DODGE HAD CONCERNING THIS. ONLY THEY KNOW. I WILL NEVER BUY ANOTHER DODGE CHRYSLER PRODUCT AGAIN. I CALLED DODGE & THEY ACTED AS THOUGH THEY HAD NEVER HEARD OF THIS PROBLEM! *TR

Steering
Filed Nov 12, 2011130,000 milesAR

DEATH WOBBLE AT DIFFERENT SPEEDS AND BUMPS I HAVE REPLACED SOME PARTS AND NOTHING HAS CHANGED AND THE MORE I RESEARCH THIS PROBLEM THE MORE I LEARN THERE ARE MANY JUST LIKE ME WITH THE SAME ISSUE. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →