Page 5 of 12 · complaints 201–250 of 582

2004 Dodge Ram 2500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →

Electrical System
Filed Apr 30, 201455,000 milesNE

TL* THE CONTACT OWNS A 2004 RAM DODGE 2500. THE CONTACT WAS DRIVING 35 MPH WHEN THE VEHICLE BECAME RESISTANT TO ACCELERATION. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BATTERY ACID CORRODED THE CABLE THAT RAN FROM THE PEDAL TO THE CONTROL BOX. THE CABLE WAS REPLACED AND THE VEHICLE WAS REPAIRED. THE CONTACT ADDED A PLASTIC COVER BETWEEN THE BATTERY AND THE CABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 55,000.

Steering
Filed Apr 24, 2014CO

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT HE ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Fuel System, Diesel
Filed Apr 22, 201452,300 milesPA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE JERKED AND SPUTTERED WITHOUT WARNING. THE VEHICLE WAS MANEUVERED TO THE SIDE OF THE ROAD. THE VEHICLE DID RESTART BUT FAILED TO ACCELERATE. THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO REPLACED THE TRANSFER FUEL PUMP. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 52,300. UPDATED 6/10/14*CN THE CONSUMER STATED THE TRANSFER FUEL PUMP WAS LOCATED ON THE FRAME OF THE TRUCK, AND IT WAS KNOWN TO OVERHEAT IN THE POSITION. UPDATED 07/01/14

Steering
Filed Apr 7, 2014138,099 milesOH

RAN OVER A POTHOLE AT 65 MPH AND THE FRONT END VIOLENTLY SHOOK. HAD TO APPLY THE BRAKES AND SLOW DOWN TO 50 MPH IN ORDER TO GAIN CONTROL. TOOK IT INTO NATIONAL TIRE AND BATTERY AND $1700 LATER, I STILL HAVE THE PROBLEM. *TR SEMI TRUCK BEHIND ME ALMOST RAN OVER ME. VIOLENTLY SHAKES. VERY SCARY.

Steering
Filed Apr 4, 2014PA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER 13V528000 (STEERING) HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THE VEHICLE DID NOT EXPERIENCE THE FAILURE.

Steering
Filed Mar 27, 2014190,000 milesCT

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE VEHICLE STARTED TO SHAKE ABNORMALLY. THE CONTACT TOOK THE VEHICLE TO DEALER FOR REPAIRS HOWEVER, THE DEALER WAS NOT ABLE TO REPAIR THE VEHICLE BECAUSE THE PARTS NEEDED TO MAKE THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN A MANUFACTURER'S RECALL AND THE REPAIRS WERE TO BE MADE UNDER THE RECALL HOWEVER, THE VEHICLE COULD NOT BE REPAIRED UNTIL THE NECESSARY PARTS WERE MADE AVAILABLE. THE FAILURE MILEAGE WAS 190,000.

Steering
Filed Mar 27, 2014120,000 milesMI

GOING DOWN I94 I DROVE OVER A VERY SMALL POT HOLE AND THE TRUCK STARTED TO VIOLENTLY SHAKE ALMOST CAUSING ME TO LOSS CONTROL. I SLOWED DOWN TO 45 ON A POSTED 70MILE FREEWAY DURING RUSH HOUR TO GET IT UNDER CONTROL. IT HAS HAPPENED 2 TIMES SCENTS. THE TRUCK IS AT THE SHOP NOW.IF U LOOK AT THE INTERNET THERE ARE MANY PEOPLE WITH IS PROBLEM CALLED DEATH WOBBLE AND IT IS NOT A EASY FIX DODGE NEEDS TO BE HELD RESPONSIBLE BEFORE SOMEONE GETS HURT. *TR

Steering
Filed Mar 24, 2014NY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) AND STATED THAT THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER WAS UNABLE TO PROVIDE AN EXPECTED DATE FOR THE REMEDY PART. THE MANUFACTURER WAS NOT NOTIFIED OF THE PROBLEM. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Mar 8, 201425,000 milesME

THE MAIN BRAKE LINE GOING TO BACK BRAKES, WHERE IT TEES OFF ,THE HOSE CRIMP LET GO. THE BRAKE PEDDLE WHEN TO THE FLOOR, GOING ABOUT 65MILES HR. THEN 01/03/2014 THE LEFT WHEEL HOSE BLEW OFF, OTHER CRIMP FAILURE,HAD TRUCK AAA TO THE REPAIR SHOP. HAD ALL HOSES REPLACED AT THAT TIME BECAUSE THIS TIME IT HAPPENED IN MY DRIVE WAY NOT ON THE ROAD THANK GOD. *TR

Steering
Filed Mar 6, 2014WA

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO TIE ROD BALL STUD RECALL NOTICE, HEATER CONTROLLER UNIT, FRONT END STEERING CONTROL AND SUSPENSION ISSUES. CONSUMER SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE STEERING BOX AND POWER STEERING PUMP WERE REPLACED. THE SOURCE WAS METAL SHAVINGS IN THE STEERING BOX. ALSO, IT WAS NOTED THE SWAY BAR LINKS WERE WORN OUT, AND THE DEALER WAS UNABLE TO PERFORM A FULL ALIGNMENT, BECAUSE THE UPPER BALL JOINTS WERE LOOSE. THE CONSUMER HAD TO MANUALLY MOVE THE HEATER BLENDER DOOR, IN ORDER TO TURN OFF THE HEAT. THE CHECK ENGINE LIGHT ILLUMINATED, WHICH WAS TRACED TO A FRAYED WIRE, AND EVENTUALLY FIXED. THE CONSUMER STATED A SERVICE ADVISOR INFORMED HIM, NOTHING NEEDED TO BE DONE TO THE VEHICLE, AS FAR AS THE RECALL WAS CONCERNED, AFTER ONLY LOOKING AT THE VEHICLE FOR A FEW SECONDS. *JB

Steering
Filed Mar 5, 2014TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 13V529000 (STEERING) AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE DEALER ADVISED THAT THEY WERE ONLY RECEIVING ONE RECALL KIT PER WEEK. THE MANUFACTURER WAS ALSO CONTACTED AND COULD NOT PROVIDE AN ESTIMATED DATE FOR WHEN THE CONTACT'S VEHICLE WOULD RECEIVE THE RECALL REPAIRS. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Steering
Filed Feb 28, 2014NY

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THERE WAS A RECALL UNDER NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING) HOWEVER, THE NEEDED PART WAS UNAVAILABLE TO PERFORM THE REPAIR. THE DEALER INFORMED THAT THE CONTACT WOULD BE PLACED FIFTY FOURTH ON THE WAITING LIST AND THE PART WOULD BE SENT EVERY TWENTY ONE DAYS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

WheelsCrash
Filed Feb 24, 201485,000 milesCT

THE LEFT TIE ROD BROKE DRIVING DOWN THE ROAD CAUSING A HOLE IN MY RIM, DENTS IN THE FENDER AND BUMPER AND DAMAGE TO THE LEFT BRAKING SYSTEM. I HAD THE VEHICLE TOWED TO THE DEALER AFTER LEARNING ABOUT THIS RECALL, THE DEALER FIXED THE BROKEN TIE ROD BUT DODGE WILL NOT COVER ANY DAMAGE LEFT ON MY TRUCK. IT NEEDS A NEW RIM AND DODGE STATED THAT THEY WILL NOW BE PAYING FOR MY RIM TO GET FIXED, WHICH WAS FINE BEFORE THIS INCIDENT. [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR

Steering
Filed Feb 21, 2014MT

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) HAD SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER ADVISED THE CONTACT THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REPAIR. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 3/28/14*CN UPDATED 04/22/14

Steering
Filed Feb 19, 2014MO

2004 DODGE RAM 2500. CONSUMER WRITES N REGARDS TO TIE ROD BALL STUD RECALL NOTICE AND SEEKS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INSPECTION AFTER RECEIVING A RECALL, AND THE VEHICLE WAS FOUND TO BE OK. HOWEVER, THE CONSUMER PREVIOUSLY PAID EXTENSIVE AMOUNTS OF MONEY FOR REPAIRS FOR WHICH SHE BELIEVED ALREADY FIXED THE ISSUE BEING RECALLED. THE CONSUMER SUBMITTED RECEIPTS FOR THE REPLACEMENT OF THE LEFT INNER AND OUTER TIE RODS. WHEN THE CONSUMER FIRST STARTED HAVING PROBLEMS, THE VEHICLE WAS TAKEN TO TWO DIFFERENT DEALERSHIP, BOTH OF WHICH COULD FIND NOTHING WRONG, OR DETERMINE A CAUSE. AFTER LITERALLY YEARS OF DEALING WITH THE VIOLENT SHAKE AND OTHER PROBLEMS INCLUDING A POINT IN WHICH THE VEHICLE WAS NOT DRIVABLE MANY REPAIRS WERE MADE AT A LOCAL REPAIR HOP. THE CONSUMER CONTINUED TO EXPERIENCE THE DEATH WOBBLE UNTIL SHE DID SOME RESEARCH ONLINE AND FOUND A PART DESIGNED TO CURE THE ISSUE, SINCE CHRYSLER/DODGE WOULD ACKNOWLEDGE THE PROBLEM.

Electrical System
Filed Feb 19, 2014223,469 milesMI

DRIVING WESTBOUND ON M46 DURING DUSK, HEADLIGHTS WERE ON, SUDDENLY I WAS BEING SIGNALED MY HIGH BEAMS WERE ON. I STOPPED AT A NEARBY GAS STATION TO CHECK OUT WHAT WAS GOING ON AND ALL OF MY LIGHTS HAD FAILED. CLOSER INSPECTION REVEALED THE TOTALLY INTEGRATED POWER MODULE HAD FAILED WITHOUT WARNING. *TR

Steering
Filed Feb 18, 2014WV

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 13V528000 (STEERING ) BUT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE THE REQUIRED PART WAS UNAVAILABLE. THE MANUFACTURER WAS NOTIFIED AND INFORMED THE CONTACT THAT ONLY ONE REMEDY KIT WAS BEING SENT PER WEEK TO THE DEALERS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. ... UPDATED 03/24/14 *BF

Engine
Filed Feb 15, 2014MO

ENGINE MANIFOLD BOLTS BROKE ON EACH SIDE OF ENGINE. LEAKS NOW AND BLOW GASKET. COMMON PROBLEM ON ALL RAM PICKUPS FACTORY EXHAUST WITH NO BROKEN HANGERS. *TR

Suspension
Filed Feb 6, 201480,000 milesUT

VEHICLE STARTED DEATH WOBBLE, I REPLACED THE ENTIRE FRONT END. DODGE RECALLED PARTS, NOW ARE DENYING REPAYMENT FOR PARTS I PAID FOR. *TR

Steering
Filed Feb 3, 2014VT

2004 DODGE RAM 2500. CONSUMER WRITES IN REGARDS TO THE TIE ROD RECALL NOTICE AND REQUESTS REIMBURSEMENT FOR REPAIRS. *SMD THE CONSUMER STATED WHILE DRIVING, THE LEFT FRONT TIE ROD END BROKE, AND HE LOST STEERING IN THE VEHICLE. THE CONSUMER RECEIVED A SAFETY RECALL ABOUT THE PROBLEM 2-3 WEEKS PRIOR, BUT MISPLACED IT. THE CONSUMER CALLED THE DEALER AND PROVIDED THEM WITH THE VIN, AND THE DEALER STATED IT WOULD BE FIXED UNDER THE RECALL. THE VEHICLE WAS TOWED TO THE DEALER. HOWEVER, THE NEXT THE DAY THE CONSUMER RECEIVED A CALL FROM THE DEALER, STATING THE REPAIR WOULD NOT BE COVERED UNDER THE RECALL. THE DEALER QUOTED THE CONSUMER A COST OF $ 470.00. THE CONSUMER AUTHORIZED THE REPAIR. WHEN THE CONSUMER ARRIVED HOME, HE FOUND THE RECALL NOTICE, WHERE IT DID STATE THE LEFT TIE ROD WOULD BE COVERED. *JB UPDATED 02/27/14 UPDATED 03/13/14

Suspension
Filed Feb 3, 201425,000 milesKY

2005 DODGE 2500 RAM. CONSUMER WRITES IN REGARDS TO VEHICLE BALL JOINTS, U JOINTS AND WHEEL BEARING WORN OUT AND NEEDED TO BE REPLACED. *SMD ALSO, THE EXHAUST SYSTEM RUSTED THOUGH AND THE RIGHT TIE ROD END FRACTURED. THE CONSUMER RECENTLY RECEIVED A RECALL NOTICE, REGARDING THE RIGHT FRONT TIE ROD. HOWEVER, WHEN HE CALLED THE ABOUT THE RECALL, HE WAS INFORMED TO SEND A COPY OF THE INVOICE AND CHRYSLER WOULD PAY FOR THE PREVIOUS REPAIR. THE CONSUMER WAS THEN INFORMED THEY WOULD NOT PAY FOR ANYTHING, UNLESS MOPAR PARTS WERE USED. *JB

Steering
Filed Feb 3, 201489,556 milesMA

I WAS ON MY WAY TO SEE MY DOCTOR IN WALTHAM ,MA. AND I TRAVEL THE MA.TURNPIKE AT 67MPH, AND EVERY BRIDGE SPAN OR BUMP IN THE ROAD SURFACE THE TRUCK STARTED TO SHAKE UNCONTROLLABLY UNTIL I WENT TO THE BRAKE DOWN LANE AND BROUGHT THE TRUCK TO A DEAD STOP. IN THE 166 MILES FROM MY HOME TO THE DOCTOR OFFICE AND BACK HOME AGAIN I HAD TO STOP THIS TRUCK 15 TIMES. WHEN I BROUGHT IT TO THE DEALERSHIP I HAD TO PAY $1,699.31FOR THE DAMAGE THAT WAS CAUSE BY A DEFECTIVE PART THAT NO ONE WANT TO REPLACE UNDER WHAT SHOULD BE A RECALL. CHRYSLER SAYS THAT BECAUSE OF THE YEAR AND MILEAGE OF THE VEHICLE THAT IT WAS MY PROBLEM EVEN THOUGH THEY HAVE REDESIGNED THE PART THAT CAUSE THIS PROBLEM IN THE FIRST PLACE. AND EVEN AFTER I PAY THE FIRST REPAIR BILL THE TRUCK STILL HAD THE SAME PROBLEM UNTIL THE MECHANIC TIGHTEN THE BOLTS ON THE PART. THE TRUCK IS STILL HANDLING THE SAME AS BEFORE IT WAS FIX. AND BECAUSE I HAVE HAD MAJOR SURGERY I WILL HAVE TO TRAVEL THAT ROAD MANY TIMES BEFORE I,M HEALED. BECAUSE I'M ON WORKMAN COMP. I HAVE LIMITED FUNDS TO LIVE ON AND I REALLY WORRY WHEN I DRIVE THAT TRUCK AS I CAN'T AFFORD ANOTHER VEHICLE AND CHRYSLER WANT TO DO NOTHING ABOUT IT UNTIL SOMEONE IS HURT OR DEAD. *TR

Steering
Filed Jan 30, 2014NJ

2004 DODGE RAM. CONSUMER WRITES IN REGARDS TIE RODS AND STEERING MALFUNCTION. *SMD THE CONSUMER STATED HE RECEIVED A RECALL NOTICE IN FEBRUARY 2013. THE DEALER INSPECTED THE VEHICLE, AND STATED THERE WAS NO ISSUE. HOWEVER, IN JUNE 2013, WHILE DRIVING, THE VEHICLE STARTED TO SHIMMY EXTREMELY HARD. HE WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE TO A REPAIR SHOP. AN INSPECTION REVEALED THE TIE RODS WERE SO WORN, THE STEERING DAMPER BROKE. *JB

Steering
Filed Jan 29, 2014TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA RECALL CAMPAIGN NUMBER: 13V528000 (STEERING) AND NHTSA CAMPAIGN NUMBER: 11V350000 (STEERING) HAD SURPASSED THE REASONABLE TIME FOR REPAIR. BOTH DEALER AND MANUFACTURER HAVE BEEN CONTACTED. THE DEALER STATED THE PART WOULD NOT BE AVAILABLE FOR AT LEAST ONE YEAR AND SIX MONTHS. THE CONTACT ALSO STATED THAT HE `HAD NOT EXPERIENCED THE FAILURE DESCRIBED IN EITHER RECALL. UPDATED 03/18/14*LJ UPDATD 03/20/14

Steering
Filed Jan 27, 2014IL

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT ATTEMPTED TO HAVE HIS VEHICLE REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING) BUT WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE UNTIL MARCH OF 2014. THE CONTACT STATED THAT SINCE THE FAILURE WAS REPORTED IN NOVEMBER OF 2013, THERE SHOULD BE A REMEDY AVAILABLE BEFORE JANUARY OF 2014. THE MANUFACTURER HAD EXCEEDED A REASONABLE TIME FOR REPAIR. THERE ARE NO FAILURES AT THIS TIME.

Steering
Filed Jan 21, 2014150,000 milesTN

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE FRONT END OF THE VEHICLE BEGAN TO SHAKE VIOLENTLY. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE TIE ROD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 150,000. *TR

Steering
Filed Jan 17, 2014TX

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: (STEERING) HAS SURPASSED A REASONABLE TIME FOR REPAIR. THE DEALER STATED THAT THE PART WAS NOT AVAILABLE AND THAT THE MANUFACTURER WAS ONLY ISSUING ONE REPAIR KIT EVERY 14 DAYS. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED THE FAILURE.

Service Brakes
Filed Jan 13, 201427,000 milesME

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH AND BRAKING, THE BRAKE PEDAL TRAVELED TO THE FLOOR BOARD. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN STATED THAT THE FLEXIBLE HOSE ON THE BRAKE LINE BECAME DETACHED AND WOULD HAVE TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VEHICLE WAS TOWED BACK TO THE DEALER WERE IT WAS REPAIRED A SECOND TIME. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 27,000.

Engine
Filed Jan 11, 201490,000 milesWY

THE VALVE SPRINGS IN THE COMPRESSION CHAMBERS GO. AS YOU ARE DRIVING YOU SUDDENLY LOSE POWER AND COMPRESSION IS GONE, I HAVE HAD THIS HAPPEN TWICE NOW WITH 2 CHAMBERS EACH TIME BEING GONE. IT IS A SCARY AND DANGEROUS SITUATION. AS I OW LOOK TO REPLACE THE ENGINE AFTER THE MOST RECENT INCIDENT, WHAT I AM DISCOVERING IS THAT THE ENGINES AVAILABLE ARE AVAILABLE BECAUSE OF THE SAME ISSUE. THIS SEEMS TO BE A FAIRLY WIDESPREAD ISSUE ON THIS 5.7 LITRE, HEMI ENGINE. *TR

Service Brakes
Filed Jan 9, 201427,000 milesME

BRAKE JOB 10-21-2010 BRAKE LINES 1-3-2014 9-24-2013 NEW OIL PAN 60.45 2 NEW REAR BRAKE ROTORS 213.45 L. REAR BRAKE HOSE 24.42 OIL PAN GASKET 37.45 1 SET CERAMIC BRAKE PADS 54.88 RT. REAR BRAKE HOSE 24.42 8QT OIL 40.00 1 SET PARKING BRAKE SHOES 64.59 1 3/16X36" BRAKE LINE 8.00 1 OIL FILTER 6.50 1 HARDWARE KIT 49.33 1 L. FRONT BRAKE HOSE 56.54 L. EXHAUST MANIFOLD 217.00 381.80 1 R. FRONT BRAKE HOSE 56.54 OTHER PARTS 320.06 TAX 19.09 BRAKE FLUID 5.00 1414.95 3 HRS. [email protected] 580.89 TAX 9.62 +2.5 [email protected] 346.54 DODGE SAID SORRY NINE YEARS OLD AND NINE MAINE WINTERS! IF I KNEW AT THE TIME ABOUT THE NINE WINTERS GEE I WANT A TRUCK LONGER THAN NINE WINTERS, I GUESS MOVING MY DODGE TRUCK SOUTH, HOW MANY YEARS WILL IT LAST NOW DODGE? *TR

Steering
Filed Jan 6, 2014CO

RECALL N62/H46 I RECEIVED A RECALL NOTICE IN THE MAIL ABOUT LEFT TIE ROD REPLACEMENT/ INSPECTION. CHRYSLER HAS KNOWN ABOUT THIS RECALL SINCE NOV 6TH/2013. I CALLED CHERRY CREAK DODGE- AURORA CO ON JAN 3RD/ WAS TOLD TO CALL BACK ON THE 6TH. CALLED BACK JAN 6TH THEY HAD NO INFO WAS TOLD THEY WOULD CALL ME BACK IN 30 MIN.. NEVER RECEIVED A CALL BACK. I CALLED AGAIN TALKED TO DIFF PERSON / WAS TOLD THEY HAD NO PARTS TO FIX PROBLEM AND THEY WOULD NOT BE RECEIVING ANY UNTIL END OF JANUARY/ THIS IS UNACCEPTABLE, KNOWING THAT IF THIS PART BREAKS IT COULD CAUSE MAJOR (CRASH OR DEATH WITHOUT WARNING ) THEIR WORDS . GOD HELP CHRYSLER.. IF THIS SHOULD HAPPEN TO ANYONE. THIS IS MY DAILY VEHICLE, I DRIVE A MIN 65 MILES PER DAY TO AND FROM WORK. NOW THE MENTAL UNCERTAINTY EVERY DAY FOR ANOTHER MONTH. WILL THIS PART BREAK ? / CHRYSLER SHOULD HAVE PRIORITY PARTS SENT TO ALL DEALERS TO FIX THIS PROBLEM BEFORE THEY TELL PEOPLE TO CALL ANY DEALER/ THEN THIS FIX NEEDS TO BE DONE ASAP...NOT THIS HALF ASS EFFORT WITH THOSE THAT ARE EMPLOYED BY DEALERSHIPS NOT HAVING A CLUE AS TO WHAT IS GOING ON ..BAD BAD BAD !! *TR

Steering
Filed Jan 6, 2014OR

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT RECEIVED NHTSA CAMPAIGN NUMBER: 13V528000 (STEERING). THE DEALER WAS CONTACTED AND STATED THAT THE VEHICLE COULD BE INSPECTED BUT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

Service Brakes
Filed Dec 11, 201348,434 milesMD

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE BRAKES MALFUNCTIONED WHEN DEPRESSED. THE CONTACT INSPECTED THE VEHICLE AND CONCLUDED THAT THE METAL FITTINGS ON THE BRAKE LINE MOUNT WAS CORRODED AND BECAME SEPARATED, CAUSING THE FRONT BRAKES TO MALFUNCTION. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 48,434.

Structure
Filed Dec 8, 2013TX

I HAVE A 2004 DODGE RAM 2500. MY TRUCK IS TAKEN CARE OF VERY WELL. I BELIEVE IT WAS IN JUNE 2008 WHEN I FIRST STARTED TO NOTICE SMALL CRACKS IN THE CENTER OF MY DASH. AT THAT TIME I WAS THE PARTS MANAGER FOR A GENERAL MOTORS DEALERSHIP THAT ALSO OWNED A DODGE DEALERSHIP NEXT DOOR. I SPOKE TO THE SERVICE MANAGER AND WAS TOLD IT WAS A COMMON PROBLEM AND DODGE WOULD REPLACE THE DASH FOR A $100.00 DEDUCTIBLE. I LEFT THAT JOB AND NEVER HAD THE DASH REPLACED. I LATER WENT TO A DODGE DEALER NEAR MY HOME AND WAS TOLD TO CONTACT CHRYSLER CUSTOMER ASSISTANCE. CHRYSLER TOLD ME THEY WOULD ONLY PAY 50% OF THE REPAIRS. I DID NOT AGREE TO THE OFFER. IT WOULD COST ME $700 TO $800 OUT OF MY POCKET. I PUT A CARPETED MAT OVER THE TOP OF THE DASH TO COVER UP THE HOLES. THERE ARE ACTUALLY HOLES AND BIG PIECES OF PLASTIC UPPER DASH FALLING INTO THE DASH. IN OCTOBER 2013 I WENT BACK TO MY LOCAL DODGE DEALER TO TELL THEM IF THEY PAID FOR THE PARTS I WOULD DO THE LABOR MYSELF. THEY HAVE CHANGED THEIR OFFER AND ONLY WANT TO PAY 50% OF PARTS NOW. MY PART WOULD BE $495.00. I TRIED A DIFFERENT DEALER ONLY TO BE TOLD THAT CHRYSLER WOULD NOT GIVE ANY HELP. THEY TOLD ME THAT IT WAS DUE TO THE TEXAS HEAT. THAT IS NOT TRUE BECAUSE IT IS HAPPENING ALL OVER THE UNITED STATES. THERE NEEDS TO BE A SAFETY RECALL OPENED BECAUSE THIS IS A SAFETY ISSUE. IF THESE VEHICLES ARE IN A ACCIDENT TO WHERE THE PASSENGER SIDE AIRBAG IS DEPLOYED IT IS GOING TO FILL THE PASSENGER COMPARTMENT WITH FLYING PIECES OF PLASTIC THAT MA

Visibility/Wiper
Filed Dec 3, 2013120,000 milesNV

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE DEFROSTER FAILED AND CAUSED A REDUCTION IN VISIBILITY. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE BLEND DOOR PIN HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 120,000.

Power TrainCrash
Filed Dec 2, 2013112,000 milesSC

APPROACHED GATE ACROSS DRIVEWAY; STOPPED 2004 DODGE CUMMINS 2500 TRUCK, PUT IN PARK, OPENED GATE, PROCEEDED THROUGH 12' GATE. PULLED TRUCK FORWARD TO PROVIDED ENOUGH ROOM FOR GATE TO CLOSE; PUT VEHICLE IN PARK ON LEVEL GROUND. EXITED MY TRUCK, IT WAS STATIONARY, WITH NORMAL IDLE. WALKED PAST THE REAR OF THE TRUCK TO CLOSE THE GATE. HAD JUST LATCHED THE GATE WHEN I HEARD A CLICK THAT MADE ME RAISE MY HEAD AS I WONDERED WHAT THE NOISE WAS. THEN THE ENGINE ROARED IN ACCELERATION AND THE TRUCK FLEW BACKWARDS TOWARD ME. I MOVED OUT OF THE WAY, THE TRUCK HIT THE CLOSED GATE, CRASHED THROUGH IT, PROCEEDED IN REVERSE DOWN THE DRIVE WAY APPROXIMATELY 10 YARDS, VEERED OFF THE DRIVEWAY THROUGH 4 CEMENTED FENCE POSTS AND HORSE FENCING BOARDS THAT ARE 2X6 (VERY SUBSTANTIAL BOARDS). TOOK OUT 2 SECTIONS OF FENCING BEFORE IT MET AN INCLINE IN THE PASTURE WHICH CAUSED THE RUNAWAY TRUCK TO COME TO A STOP. IF I HAD NOT HEARD THE TRUCK MAKE THE CLICKING NOISE WHICH WAS IT COMING OUT OF THE PARK GEAR, I WOULD NOT HAVE HAD TIME TO GET OUT OF ITS WAY. AFTER READING MULTIPLE OTHER SIMILAR INCIDENCES, I IMPLORE DODGE TO STAND BEHIND ITS TRUCKS AND RECTIFY THE SITUATION FOR CONSUMERS IN THE FUTURE AND THOSE OF US WITH FINANCIAL DAMAGES INCURRED NOW!!! *TR

Visibility/Wiper
Filed Nov 28, 201361,000 milesCO

ON THE 27TH OF NOV, 2013 MY HEATER QUIT WORKING ON THE DEFROST MODE. I TURN THE SWITCH FROM 1 POSITION TO ANOTHER AND NOTHING HAPPENS, IT JUST KEEPS PUTTING OUT AIR THROUGH THE FRONT VENTS. NOTHING OUT THE DEFROSTER. DANGEROUS IF TRYING TO DRIVE IN BAD WEATHER. *TR

Engine
Filed Nov 7, 201370,000 milesDE

PROBLEM 1) THE ENGINE HAS A EXHAUST MANIFOLD LEAK. THIS IS DUE TO DODGE USING INADEQUATE BOLTS ON THE HEAD AND THE BOLTS BROKE. THE REMOVAL OF THE EXHAUST MANIFOLD REQUIRES THE BOLTS TO BE DRILLED AND TAPPED OUT. DODGE SHOULD HAVE CORRECTED THIS PROBLEM BUT WOULD NOT. PROBLEM 2) THE VEHICLE LEAKS PROFUSELY IN THE CAB. EVER SINCE I BOUGHT THIS VEHICLE THE CAB HAS LEAKED. IT LEAKS UNDER THE REAR SEAT AND IT LEAKS FROM THE FRONT VISOR AS WELL. I HAVE TRIED TO SEAL WITH RTV SINCE DODGE COULD NEVER FIX THE PROBLEM. IT STILL LEAKS. PROBLEM 3) THE PASSENGER FRONT WINDOW WORKS INTERMITTENTLY AT BEST. PROBLEM 4) THE REAR DOORS WILL NOT RELEASE THE CHILD LOCK FUNCTION. I HAVE TRIED NUMEROUS TIMES BUT APPARENTLY THE SWITCH IN THE DOOR DOES NOT WORK. *TR

Visibility/Wiper
Filed Sep 30, 2013120,121 milesCT

WHILE DRIVING IN THE EARLY AM WITH FOG AND HUMIDITY, THE DEFROSTER STOPPED BLOWING WARM AIR, AS AIR WAS DIVERTED THOUGH THE DASH VENTS AND NOT THE DEFROSTER VENTS. I HAD MADE SURE THE DIAL WAS TURNED ALL THE WAY TO THE RIGHT (DEFROST) BUT AIR WAS STILL COMING OUT DASH VENTS. HAD TO PULL OVER AS DASH WAS FOGGING UP. NO MATTER WHAT VENT IS SELECTED ON THE DIAL, AIR NOT CONTINUES TO BLOW THROUGH DASH VENTS. THIS IS A SAFETY ISSUE. *TR

Engine
Filed Sep 30, 2013112,000 milesCO

I HAVE ALWAYS USED SYNTHETIC OIL IN THIS ENGINE. JUST LIKE THE MANY PEOPLE THAT I HAVE FOUND ON THE INTERNET MINE THREW A ROD. DESTROYED THE CORE. ESTIMATED COST IS 6,000. THIS IS A HORRIBLE THING. IT APPEARS THAT DODGE IS WELL AWARE OF THIS AN A RECALL SHOULD HAVE HAPPENED LONG AGO. *TR

Exterior Lighting
Filed Sep 24, 2013160,000 milesWA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE HEADLIGHTS AND TURN SIGNALS FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS FOUND THAT THE HEADLIGHT RELAY SWITCH HAD FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE WAS 160,000. THE VIN WAS NOT AVAILABLE.

Steering
Filed Sep 12, 2013166,800 milesOK

ON 3/21/12, I HAD MY TRUCK INSPECTED BY A DODGE DEALERSHIP AFTER GETTING A RECALL NOTICE IN THE MAIL. IT WAS SAFETY RECALL L16 LEFT TIE ROD. THE DEALERSHIP REPLACED THE FAULTY PART WITH A NEW PART TO REMEDY THE RECALL. IT WAS PART # CBRCL160-AA. ON 9/9/13, WHILE BACKING UP IN A PARKING LOT, THE SAME MENTIONED "NEW" PART FRACTURED RENDERING MY TRUCK UNABLE TO BE STEERED. I AM CONCERNED THAT THE REPLACEMENT PART FRACTURED JUST LIKE THE RECALL SAID THE ORIGINAL PART WAS SUSCEPTIBLE TO DOING. THE RECALL SAYS, "THE PROBLEM IS...THE LEFT TIE ROD BALL STUD ON YOUR TRUCK MAY FRACTURE UNDER CERTAIN DRIVING CONDITIONS. THIS COULD CAUSE A LOSS OF DIRECTIONAL CONTROL AND/OR A CRASH WITHOUT WARNING." THIS IS ALARMING TO ME AS IT POTENTIALLY PUT ME, MY PASSENGERS, AND OTHER DRIVERS AT RISK OF INJURY OR DEATH HAD THIS HAPPENED WHILE DRIVING DOWN THE HIGHWAY OR AROUND TOWN. AFTER CALLING CHRYSLER ABOUT THIS EVENT, THEY OFFERED ME NO CONFIDENCE ANYTHING HAS BEEN DONE ABOUT THIS OCCURRENCE OR WILL BE DONE. I FEEL MY CALL TO THEM WAS NOT TAKEN SERIOUSLY AND THE COMPLAINT I HAVE WITH THEIR PART WILL GO NOWHERE. THIS IS A PUBLIC SAFETY THREAT IN MY OPINION. *TR

Electrical System
Filed Aug 22, 201369,000 milesTN

THE DRIVERS DOOR LOCK ACTUATOR MALFUNCTIONED IN THE LOCKED POSITION AND THE KEY COULD NOT UNLOCK THE DOOR. WITHOUT YOUR KEY FOB YOU ARE LOCKED OUT OF YOUR CAR! THIS IS A COMMON PROBLEM FROM THE SEARCHES I DID ON THE INTERNET. THIS COULD BE A SAFETY ISSUE. *TR

Electrical System
Filed Jul 17, 2013109,000 milesWI

YOU CAN NOT TURN ON LEFT TURN SIGNAL WITHOUT THE RIGHT SIGNAL COMING ON TOO. TO MAKE A RIGHT TURN YOU NEED TO KEEP PRESSING ON RIGHT TURN SIGNAL TO KEEP IT BLINKING. I SEE MANY OTHER OWNERS WITH SAME PROBLEM. THIS IS AN ACCIDENT WAITING TO HAPPEN!!!!!!!!!! *TR

Fuel System, Diesel
Filed Jun 23, 201381,400 milesWA

LIFT PUMP FAILED DURING NORMAL OPERATION WHILE TRAVELING AT HIGHWAY SPEED. LOST ALL POWER TO STEERING AND BRAKES CREATING VERY DIFFICULT TO CONTROL VEHICLE. DEALER WOULD NOT REPLACE FAILED PART AND INSTEAD PUT WHOLE NEW PUMP ASSEMBLY INSIDE FUEL TANK. THIS MEANS THEY KNOW THE CURRENT METHOD OF MOUNTING ON ENGINE BLOCK IS A DESIGN DEFECT. REVIEWED ONLINE AND FOUND OTHER COMMENTS HAVE A SIMILAR STORY. SINCE THIS IS A RE-ENGINEERING OF THE FUEL DELIVERY SYSTEM THAT THEY KNOW IS DEFECTIVE AND BECAUSE LOSING FUEL STOPS THE ENGINE CREATING AN EXTREME HAZARD FOR SUCH A LARGE VEHICLE, DODGE SHOULD BE RECALLING TRUCKS WITH THIS CONFIGURATION IMMEDIATELY TO PREVENT INJURY AND REMEDY AN OBVIOUS DEFECTIVE DESIGN. IN MY CASE, I HAVE HAD THE TRUCK SERVICED WITH THE SAME DEALER SINCE IT WAS NEW AND THEY NEVER WARNED ME ABOUT THIS, BUT CLEARLY ARE AWARE OF THIS PROBLEM. *TR

Structure › Body
Filed Jun 12, 2013145,000 milesNJ

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE REAR DRIVER'S SIDE WHEEL WELL HAD BECOME CORRODED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 145,000. *TR

Exterior Lighting
Filed Jun 3, 201360,000 milesPA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT ONLY THE PASSENGER'S SIDE REAR TURN SIGNAL AND HIGH BEAM WAS OPERABLE. THE CONTACT SPOKE WITH THE DEALER AND WAS ADVISED THAT THE HEADLIGHT MODULE MAY HAVE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 60,000. *TR

Visibility/Wiper
Filed May 23, 201345,000 milesWA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE WINDSHIELD WIPERS WOULD ACTIVATE INDEPENDENTLY AND WITHOUT WARNING. THE WIPERS WOULD ALSO SPORADICALLY FAIL TO OPERATE WHEN ENGAGED. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR INSPECTION OR REPAIRS. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 60,000. *TR

Fuel System, Diesel
Filed May 10, 2013134,767 milesTX

TRAVELING ON HWY AT 55 MPH WHEN TRUCK LOST ALL POWER INCLUDING POWER STEERING. NO WARNING. STEERED TO SIDE OF HWY AND STOPPED. HWY WAS UNDER CONSTRUCTION AND 50 MORE YARDS I WOULD HAVE BEEN IN MIDDLE OF ROAD BECAUSE NO SHOULDER WITH CONSTRUCTION. TRUCK RESTARTED, AND I CONTINUED ON BECAUSE IN RURAL AREA. TRUCK STOPPED AGAIN IN MIDDLE OF INTERSECTION IN TOWN ABOUT 2HRS LATER. DEALER COULD NOT LOOK AT IT UNTIL NEXT DAY, SO I HAD TO DRIVE HOME (40 MI) AND HOPE I MADE IT. BROUGHT IT BACK NEXT MORNING AND TOLD NEEDED NEW LIFT PUMP AND WOULD KEEP IT OVERNIGHT. MY DEALER'S SERVICE DEPT IS GREAT, AND THEY GAVE ME A RIDE HOME (40 MI). NO OPTION TO INSTALL ORIGINAL PUMP OF SEVERAL HUNDRED DOLLARS. HAD TO INSTALL ONE IN THE FUEL TANK WITH COST OF $1000. SEVERAL CONCERNS. ONE, THIS SEEMS TO BE AN ENGINEERING DEFECT SINCE THEY NOW INSTALL THE LIFT PUMP IN THE GAS TANK WHERE IT SHOULD HAVE BEEN ALL ALONG. TWO, THEY ARE MAKING A NICE SUM TO REPLACE IT AND PUT IT IN THE TANK. THREE, THIS IS AN URGENT SAFETY FACTOR BECAUSE WHEN VEHICLE SHUTS DOWN, THERE IS NO POWER STEERING. THERE ARE DROP-OFFS WITH NARROW SHOULDERS (OR NO SHOULDER AS IN MY CASE BECAUSE OF CONSTRUCTION) ALONG HWYS IN MY AREA. I COULD VERY EASILY HAVE GONE OVER OR DOWN THE SIDE OF ONE OF OUR HILLS. FOUR, VEHICLE CAN LOSE POWER IN THE MIDDLE OF AN INTERSECTION WHEN MAKING A TURN IN FRONT OF ONCOMING TRAFFIC (AS IT DID IN MY CASE). FIVE, THERE IS NO PRIOR WARNING OR WAY TO CHECK THE POTENTIAL OF THIS HAPPENING. WHEN THIS HAPPENE

Steering
Filed May 6, 2013102,000 milesWA

TL* THE CONTACT OWNS A 2004 DODGE RAM 2500. THE CONTACT STATED THAT THE STEERING WHEEL BECAME DIFFICULT TO MANEUVER. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THE STEERING LINKAGE WAS SHEARED AND FRACTURED. THE CONTACT REPLACED THE STEERING BOX. THE VEHICLE WAS PREVIOUSLY INCLUDED IN AND REPAIRED UNDER NHTSA CAMPAIGN ID NUMBER: 11V350000 (STEERING). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000. *TR

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →