IMPROPER FUNCTIONING OF WINDSHIELD WIPERS. WHILE IN INTERMITTENT POSITION, THEY WILL RANDOMLY WORK AT NORMAL LOW-SPEEDS FOR A FEW CYCLES AND REVERT BACK TO THE SET SPEED. ALSO, FROM TIME TO TIME THEY DO NOT WORK WHEN THE SWITCH IS TURNED ON THE FIRST TIME (3 TIMES IN 1.5 YEARS). WHEN SWITCH IS TURNED OFF THEN BACK ON THEY WILL START TO WORK. HAPPENS MORE WHEN THE WIPERS ARE USED FOR LONG PERIODS. SO THEY CAN'T REPLICATE IT, AND IF THEY TRY A TECH HAS TO WATCH CONTINUALLY FOR HOURS AND BECAUSE IT'S A COMPLETELY RANDOM HAPPENING, THEY COULD WELL MISS IT. BASICALLY WHEN YOU AREN'T DRIVING THE TRUCK FOR HOURS IN RAIN LOOKING THROUGH/AT THE WIPERS YOU REALLY DON'T SEE IT. VEHICLE HAS BEEN IN 3 TIMES FOR THIS ISSUE. FIRST THE GROUNDS AND CONTACTS WERE CLEANED, TO NO AVAIL. THE 2ND TIME THE WIPER CONTROL WAS REPLACED, WHICH MADE IT HAPPEN LESS OFTEN, BUT STILL OCCURS. THIRD TIME WAS TODAY, WAS TOLD THEY COULD NOT FIX THE PROBLEM BECAUSE THEY COULD NOT MAKE IT HAPPEN. *NM
2004 Dodge Ram 2500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2004 record →
DT: THE CONTACT STATES WHILE VEHICLE WAS PARKED IT SLIPPED OUT OF GEAR. THE VEHICLE ROLLED OVER INTO A DITCH LINE. HE NOTICED AT TIMES WHILE DRIVING THAT THE CORRECT GEAR WAS NOT DISPLAYED ON THE GEAR SHIFT INDICATOR. VEHICLE AT DEALER TO BE REPAIRED. *AK
DT: THE CONTACT STATED WHILE DRIVING VEHICLE STALLED. THE DEALER REPLACED A COMPUTER CHIP TO CORRECT THE PROBLEM. THE REPLACEMENT CORRECTED THE PROBLEM. CURRENTLY, WHILE THE VEHICLE WAS IDLING AT A STOP OR WHEN THE BRAKES WERE APPLIED QUICKLY, THE VEHICLE SEEMED LIKE IT WAS GOING TO STALL. THE MANUFACTURER WAS AWARE OF THE PROBLEM, BUT THEY WERE WAITING TO RECEIVE ANOTHER TYPE OF SOFTWARE TO INSTALL IN THE VEHICLE. *AK
VEHICLE JUMPS INTO REVERSE WHILE TRANSMISSION INDICATOR LIGHT INDICATES IT IS IN PARK. *NM
04 2500 TRUCK HAD POOR POWER AND WAS LOSING A LOT OF OIL ON THE HIGHWAY. IT WAS DETERMINED BY DEALERSHIP A THROWN ROD. I HAVE THE BANKS POWER SYSTEM INSTALLED AND WAS TOLD WARRANTY WAS VOIDED. *NM
I HAVE A 04 DODGE 2500 4X4 TRUCK, WHEN I DRIVE AT SPEEDS OF 70 MPH AND ABOVE A HIT A RIPPLE IN THE ROAD, THE FRONT DRIVER SIDE TIRE WILL START TO HOP VIOLENTLY. I HAVE TO SLAM ON MY BRAKES TO STOP THE HOPPING OF FRONT TIRE. *NM
LEFT WHEEL BEARING ON MY 2004 RAM 2500 TRUCK HAS BEEN REPLACED 8 TIMES. THE FAILURE OCCURS UNDER NORMAL DRIVING CONDITIONS. TWO DEALERSHIPS HAVE WORKED ON THE PROBLEM BUT THEY HAVE NOT BEEN ABLE TO CORRECT THE MALFUNCTION. THE SEAL OF THE WHEEL BEARING HAS BEEN BROKEN EVERY TIME. THE FIRST INCIDENT OCCURED SHORTLY AFTER I PURCHASED THE TRUCK. MILEAGE WAS APPROXIMATELY 2200 MILES. RECENTLY, THE LAST FOUR TIMES, THE SEAL WAS BROKEN APPROXIMATELY EVERY 3000 MILES. DODGE DEALERSHIP (ARRIGO DODGE, WEST PALM BEACH, FLORIDA) CLAIMS THAT CHRYSLER WILL NOT AUTHORIZE THEM TO REPAIR ADDITIONAL PARTS (SPINDLES, FRONT END, ETC.), HOWEVER, A CHRYSLER REPRESENTATIVE HAS STATED THAT THE DEALERSHIP HAS THE AUTHORITY TO MAKE ANY REPAIRS THAT NEED TO BE DONE. DEALERSHIP CLAIMS THAT THIS IS THE FIRST TIME THAT A VEHICLE HAS BEEN BROUGHT IN WITH THIS TYPE OF REPAIR.
I PARKED AT A LOCAL GAS STATION TO GO INSIDE TO PAY. I LEFT THE TRUCK RUNNING WITH IT IN PARK. AFTER I WAS INSIDE FOR APPROXIMATELY 30-45 SECONDS, THE TRUCKS GEAR SHIFT SLIPPED OUT OF PARK AND INTO REVERSE, CAUSING THE TRUCK TO RUN BACKWARDS, FINALLY STRIKING A GAS PUMP AND KNOCKING IT OVER. I WAS ABLE TO REACH THE TRUCK AND STOP IT BEFORE IT WENT ANY FURTHER. I HAD MY BUMPER REPLACED AS IT WAS DAMAGED. THERE WAS A CLAIM FOR APPROX $25,000.00 TO REPLACE THE GAS PUMP. *JB
WHEN TRUCK WAS PLACED IN "PARK" SOMEHOW IT WENT INTO REVERSE AND HIT A POST AT THE SHOPPING CENTER DAMAGING THE RIGHT SIDE OR THE REAR BUMPER. ALSO WHEN TRUCK IS PARKED WITH ENGINE IDLING THERE IS A BANGING NOISE COMING FROM UNDERNEATH BY THE 4 WHEEL DRIVE ENGAGE LEVER. *NM
DT: THE CONSUMER STATED THAT 2004 DODGE RAM 2500 WENT INTO REVERSE BY ITSELF. THE TRUCK WAS PARKED AND WAS IDLING. THE CONSUMER LEFT THE TRUCK WITH HIS GRAND CHILD IN THE BACK ASLEEP. THE TRUCK KNOCKED ITSELF INTO REVERSE AND RAN ACROSS A PARKING LOT AND HIT A SIGN AND CRASHED. AFTER THE TRUCK HIT THE SIGN IT STOPPED BUT WAS STILL RUNNING. RESULTED IN $7,200.00 DAMAGE. THE CHILD WAS NOT HURT. THE CONSUMER LEFT THE TRUCK IN PARK AND WHEN HE RETURNED TO THE TRUCK IT WAS IN REVERSE. AND THE CHILD WAS STILL ASLEEP. THE CHILD HAD NOT KNOCKED THE TRUCK OUT OF GEAR. A POLICE REPORT WAS TAKEN GAVE NO INDICATION OF THE CAUSE. THE TRUCK BENT A WATER VALVE BESIDES THE SIGN WITH SOME PROPERTY DAMAGE. THE CONSUMER WAS IN SHOCK OVER THIS INCIDENT. THE CONSUMER WAS CONTACT BY ANOTHER CAR OWNER THAT FACED A SIMILAR SITUATION. THE CONSUMER HAD REFECTORIES OF THE ACCIDENT. THE CONSUMER SAID THAT THE TRUCK IS DRIVABLE AND PARKED AT HIS HOUSE. SOMEONE FROM DODGE WAS SUPPOSE TO COME LOOK AT THE TRUCK. *AK *NM
2004 DODGE RAM 2500 QSLT 4 X 4 DIESEL EXCESSIVE VIBRATION IN STEERING, SEATS, FLOORBOARDS AND MIRRORS AT HIGHWAY SPEEDS AROUND 70 TO 75 MPH. VEHICLE HAS BEEN TO DEALER TWICE FOR A TOTAL OF 12 DAYS. TECHNICIAN HAS DUPLICATED PROBLEM AND DEALER HAS TRIED TO RECTIFY PROBLEM. DEALER HAS REPLACED U-JOINTS, DRIVE SHAFT, TRIED REBUILDING THE DIFFERENTIAL, EVEN SWAPPED KNOWN GOOD WHEELS AND TIRES FROM A NEW VEHICLE. TRIED ADJUSTING AIR PRESSURES AND ROTATING WHEELS. DEALER HAS CONTACTED S.T.A.R. TECHNICAL CENTER. THE CENTER GAVE THEM A LENGTHY RECOMMENDATION FOR ISOLATING THIS VIBRATION ONLY TO SEEM TO HAVE MADE THE VIBRATION WORSE. AT THIS TIME THE DEALER HAS BEEN TOLD BY THE MANUFACTURER THAT THEY ARE NOT AUTHORIZING ANY MORE ATTEMPTS TO REPAIR THIS PROBLEM. WHEN CONTACTING THE CUSTOMER SERVICE CENTER AT CHRYSLER I WAS TOLD TO WORK WITH THE DEALER. I WAS FINALLY TOLD BY THE DEALER THAT CHRYSLER IS AWARE OF THIS PROBLEM AND IS SUPPOSEDLY WORKING TO RESOLVE IT. IF YOU ASK ME, AFTER RESEARCHING THE INTERNET, I HAVE SEEN THIS COMPLAINT BY SEVERAL CONSUMERS OF THIS PARTICULAR MODEL, AND IT DATES BACK OVER A YEAR AND A HALF. *NM
MAKING RIGHT TURN ONTO NARROW INTERSTATE BRIDGE ENGINE DIED WITH LOSS OF POWER STEERING AND BRAKING. THIS IS 9TH TIME IT HAS HAPPENED AND HAS BEEN TO THE DEALER 7 TIMES AND ABOUT 5000 MILES AGO DEALER REPLACED COMPUTER. ALMOST WAS REAR-ENDED AND ALMOST DROVE INTO ONCOMING TRAFFIC. THERE HAVE BEEN COMPLAINTS LIKE THIS ALL OVER THE COUNTRY WITH THE HEMI ENGINE. WHEN IS THE GOV'T. GOING TO ACT BEFORE SOMEONE IS KILLED. DODGE IS IGNORING THE SEVERITY OF THE SITUATION. *JB
A FEW WEEKS AGO WE HAD TO HAVE THE TRANSMISSION "DROPPED" ON OUR 2004 DODGE RAM 2500 4X4. WE BOUGHT THIS VEHICLE BRAND NEW LAST YEAR SO WE WERE OBVIOUSLY SURPRISED THAT WE HAD TO HAVE SOMETHING THIS EXTENSIVE DONE SO SOON. MY HUSBAND WAS LEAVING A HOUSE AND PUT THE TRUCK IN PARK TO WALK BACK AND OPEN THE ELECTRONIC GATE. WHEN HE TURNED AROUND THE TRUCK WAS ROLLING BACK AT HIM. HE MANAGED TO GET HIS RIGHT LEG UP INTO THE VEHICLE TO TRY TO REACH UP AND PUT THE TRUCK IN PARK. HIS LEG WAS PINNED BETWEEN THE DOOR JAMB AND THE ELECTRONIC FENCE. FINALLY THE FENCE GAVE WAY AND COLLAPSED. HE WAS LUCKY THAT IT DID THAT OR IT WOULD HAVE CUT HIS LEG OFF AT THE KNEE. HE WAS SHOCKED AT WHAT HAPPENED. AFTER SEEING ALL THE SIMILAR COMPLAINTS ON A WEBSITE - AND ONE DEATH - I WANTED TO MAKE MY COMPLAINT ALSO SO THAT MAYBE DODGE WILL DO SOMETHING ABOUT IT BEFORE MORE PEOPLE GET HURT. ALL I CAN THINK OF IS, "WHAT IF OUR 3 YR OLD HAD BEEN THERE - SHE WOULD BE DEAD RIGHT NOW". I THINK IT IS UNACCEPTABLE THAT CHRYSLER/DODGE KNOWS OF THIS PROBLEM BUT WON'T RECALL THE VEHICLE. IT IS LIFE-THREATENING. PLEASE DO SOMETHING ABOUT IT BEFORE MORE PEOPLE ARE INJURED OR KILLED. *NM
DT: THERE IS A PROBLEM WITH THE INDICATOR LIGHT ON THE DASH AND A PROBLEM WITH THE GEAR SHIFTER. THE CONSUMER STATES THAT WHEN PUTTING THE VEHICLE INTO GEAR THE INDICATOR LIGHT DOES NOT ALWAYS SHOW THE CORRECT GEAR. BEFORE THE CONSUMER PUT THE VEHICLE INTO PARK WITH THE MOTOR RUNNING, AND WHEN THE CONSUMER EXITED THE VEHICLE, IT DID NOT MOVE AT FIRST, THEN IT ROLLED BACKWARD. THIS CAUSED PROPERTY DAMAGE. THIS INCIDENT OCCURRED ON 8-26-05, AND SIMILAR INCIDENTS HAPPENED AT LEAST FIVE TIMES. WHEN THE CONSUMER TOOK THE VEHICLE TO THE DEALERSHIP THEY COULD NOT FIND THE CAUSE OF THE PROBLEM. *AK
DT: THE CONTACT'S TRUCK JUMPED OUT OF PARK INTO REVERSE ON ITS OWN. HE TALKED TO THE DEALER, AND THE DEALER TOLD HIM TO CALL DAIMLER CHRYSLER. THEY CLAIMED THEY WOULD HAVE TO SEE WHAT THE PROBLEM WAS. THIS WAS THE THIRD TIME THIS HAPPENED. THE LAST TIME IT HAPPENED WAS ON 8-26-05 AND THE TRUCK ALMOST RAN OVER HIM. ON 8-31-05 THE DEALER WAS SUPPOSE TO TEAR DOWN THE TRANSMISSION AND FIX IT. HAD 20,000 MILES LEFT ON WARRANTY. IT WAS 70,000 MILES POWER TRAIN WARRANTY, AND DAIMLER/CHRYSLER WERE NOT SURE IF THE REPAIR WORK WILL BE COVERED UNDER THE WARRANTY. *AK
I HAVE A 2004 DODGE RAM 2500 WITH A 6 SPEED MANUAL TRANSMISSION. THE SENSOR IN MY MANUAL TRANSMISSION THAT TURNS ON MY REVERSE LIGHTS FAILED. I REPLACED MY SENSOR AND THE PROBLEM WAS SOLVED. I AM CONCERNED BECAUSE NOT ONLY CAN I NOT SEE WHEN BACKING UP, OTHER DRIVERS ARE NOT ALERTED TO MY VEHICLE MOVING IN REVERSE WHICH COULD BE DANGEROUS TO MYSELF AND OTHERS. THERE SEEM TO BE QUITE A FEW OF THESE FAILURES BECAUSE THE PART WAS ON BACKORDER FROM THE MANUFACTURER. *NM
DT: THE CONTACT OWNS A 2004 DODGE RAM 2500 DIESEL. THE CONTACT COMPLAINED ABOUT FRONT UPPER AND LOWER BALL JOINT PROBLEM. THE FAILURE MILEAGE THE FIRST TIME WAS 5000 MILES,THE UPPER BALL JOINTS HAD TO BE REPLACED. THE FAILURE MILEAGES THE SECOND TIME WAS 20,300 MILES AND THE UPPER AND LOWER BALL JOINTS HAD TO BE REPLACED. THE UPPER BALL JOINTS WERE CHANGED TWICE, AND THE LOWER BALL JOINTS WERE REPLACED ONCE IN A YEAR AND A HALF PERIOD. THE FACTORY TIRE SIZE WAS LT26570R17. AT FIRST INCIDENT THE TIRES AND RIMS WERE FACTORY EQUIPMENT, AND AT THE SECOND INCIDENT IT WAS AFTER MARKET EQUIPMENT.*AK
VEHICLE IS IN FOR A THIRD TIME FOR SAME VIOLENT SHAKING AT 65MPH AS REPORTED TO THIS SITE BEFORE. THIS VEHICLE IS BOUND FOR A FATAL HEAD-ON! I HAVE FOUND NUMEROUS COMPLAINTS OF THE SAME PROBLEM NATIONWIDE ON THE INTERNET. DODGE BOUGHT BACK 32 VEHICLES FROM THE STATE OF MAINE FOR THE SAME REASON. IS ANYONE AT THE NHTSA LOOKING INTO THIS? I HAVE VIDEO OF THE PROBLEM SHOWING A VIOLENT HIGH SPEED WOBBLE AND BOUNCE OF THE FRONT-END. THE VIDEO WAS TAKEN FROM A SECOND VEHICLE AS I TRAVELED AT ABOUT 70 MPH.
DT: WITHOUT WARNING THE VEHICLE CAME OUT OF PARK. THE CONSUMER TOOK IT TO THE DEALER AND THEY SAID THERE WAS NOTHING WRONG WITH IT. 6 MONTHS AGO THE DEALER SAID THEY COULD NOT DUPLICATE THE PROBLEM AND THEY TRIED IT AND THEY COULD GET INTO PARK. THE CONSUMER SAID IT WAS SPORADIC. THE CONSUMER STATED LAST NIGHT(JULY 24, 2005) HE AND HIS WIFE PULLED UP IN FRONT OF HIS GATE AND HE EXITED THE VEHICLE TO OPEN THE GATE AND THE VEHICLE CAME OUT OF PARK WITH HIS WIFE STILL IN IT AND IT RAN INTO A DITCH AND THEN INTO HIS FENCE AND WAS STOPPED BY A TREE. HIS WIFE WAS NOT HURT. THE CONSUMER WILL BE CALLING THE MANUFACTURER AFTER THIS CALL. THIS HAS HAPPENED MORE THAN 18 TIMES. *JB
DT: ON A COUPLE OF OCCASIONS VEHICLE WAS RUNNING AND IT POPPED INTO REVERSE. SECOND TIME THIS HAPPENED WA SON FEBRUARY 8, 2005, A TRAILER WAS ATTACHED TO VEHICLE. WHILE AT STORE, PACIFIC FEED STORE 554 EAST OSAGE, PACIFIC, MO. 63069 VEHICLE POPPED INTO REVERSE. TRAILER JACKKNIFED AND CAUSED DAMAGE TO THE SIDE OF THE VEHICLE ABOVE THE REAR PASSENGER SIDE WHEEL AND TAILGATE. NO POLICE REPORT ON INCIDENT BECAUSE NO OTHER VEHICLES WERE INVOLVED. DEALER TOLD CONSUMER TO HAVE TRUCK SERVICED, CONSUMER DONE SO IMMEDIATELY, THEN CONTACTED MANUFACTURER. DEALER FOUND PROBLEM WITH LINKAGE FOR TRANSMISSION. DEALER REPAIRED PROBLEM. MANUFACTURE RWAS SUPPOSED TO SEND AN INSPECTOR TO INSPECT VEHICLE. WHEN INSPECTOR CALLED CONSUMER TO SCHEDULE AN INSPECTION, CONSUMER GAVE A TIME FOR INSPECTION, THEN INSPECTOR CALLED BACK AND TOLD CONSUMER THAT HE HAD RECEIVED AN E-MAIL FROM MANUFACTURER THAT STATING HE WAS TO DO NOTHING FURTHER WITH CONSUMER'S VEHICLE. MANUFACTURER THEN CONTACTED CONSUMER BY MAIL, STATING THAT SINCE VEHICLE WAS REPAIRED THEY COULD NOT ADEQUATELY ACCESS THE CLAIM, AND BASED ON THIS INFORMATION, THEY WERE DENYING CONSUMER'S CLAIM.*AK
AT LESS THAN 4000 MILES ON MY '04 DODGE RAM 2500 I EXPERIENCED VIOLENT SHAKING IN THE FRONT-END AT ABOUT 70-75 MPH. I HAD TO SLOW TO ABOUT 35 TO RECOVER. THIS OCCURED ON A POOR STRETCH OF INTERSTATE THEREFOR I AVOIDED THIS STRETCH FOR SOMETIME. AT ABOUT 13000 MILES I EXPERIENCED THE SAME PROBLEM AND HAD TO COME TO A COMPLETE STOP TO RECOVER. THIS OCCURED THREE MORE TIMES ON THAT TRIP AND EACH TIME THE ONSET OCCURED AT A SLOWER SPEED. THE SHAKE IS SO VIOLENT THAT THERE IS NO STEERING CONTROL AND SLOWING TO ABRUPTLY ENHANCED THE PROBLEM. I HAVE SEEN SEVERAL SIMILAR COMPLAINTS ON THE INTERNET YET ONLY FIVE REPORTED TO THE NHTSA. THERE ARE CURRENTLY THREE OTHER PICKUPS WITH THE SAME PROBLEMS BEING SERVICED AT THE SAME DEALERSHIP I TOOK MINE TO. I WAS TOLD BY THE MECHANIC THAT THEY HAVEN'T TRACKED THE PROBLEM AND DODGE HAS BEEN OF NO HELP. I CURRENTLY HAVE 600 MILES ON IT SINCE THE REPAIR AND THE PROBLEM IS BACK. THIS PROBLEM WITHOUT A DOUBT WILL CAUSE A FATAL CRASH. I AM CURRENTLY RESTRICTED TO TOWN DRIVING UNTIL THIS PROBLEM IS SOLVED. NOTE: THE DATE NOTED BELOW FOR THE DATE AND MILEAGE OF OCCURENCE IS ONLY AN ESTIMATE.
VEHICLE IS OWNED BY COMPANY AND DRIVEN BY SALES STAFF. THE OPERATOR STOPPED THE VEHICLE ON LEVEL PAVED SURFACE AND SHIFTED TO PARK THEN EXITED THE VEHICLE WITH PARK BRAKE OFF AND THE ENGINE RUNNING. WHEN THE OPERATOR RETURNED 1 TO 2 MINUTES LATER THE VEHICLE HAD MOVED REARWARD ABOUT 40 FEET ACCROSS A PUBLIC ROADWAY. IT STRUCK A LIGHT POLE AND KNOCKED IT OVER. THE REAR BUMPER WAS ALSO DAMAGED. THE VEHICLE WAS FOUND IN REVERSE ('R' ILLUMINATED) AFTER THE INCIDENT.
3 TIMES THIS HAS OCCURRED. AFTER PUTTING MY DODGE RAM 2500 DIESEL INTO PARK, LEAVING THE MOTOR RUNNING AND STEPPING OUT OF THE TRUCK, THE TRANSMISSION HAS JUMPED OUT OF PARK AND INTO REVERSE. THE FIRST TIME IT RAN OVER A GATE AND CRUSHED THE DRIVER DOOR. DODGE PAID THE REPAIR BILL. THE SECOND TIME I WAS TESTING THE VEHICLE TO SEE IF IT WOULD DO IT AGAIN. IT DID. THE THIRD TIME MY WIFE WAS ASSISTING ME AT MY FARM AND STEPPED OUT OF THE TRUCK AFTER PUTTING IT IN PARK. WE LOOKED UP AND THE TRUCK WAS TRAVELING BACKWARD AT A FAIRLY FAST PACE. I WAS ABLE TO GET THE DOOR OPEN AND PUT IN PARK, HOWEVER, IT WAS A VERY CLOSE CALL. WE COULD HAVE BOTH BEEN RUN OVER IN ADDITION TO THE PENS THAT WERE JUST A FEW FEET AWAY.
2004 DODGE 2500 GEAR SHIFTED OUT OF PARK AND INTO REVERSE AND THE VEHICLE RAN INTO A PALLET OF TILE.*MR THE TRUCK WAS RUNNING WHEN THIS HAPPENED. THE VEHICLE RIGHT REAR FENDER WAS DAMAGED. *NM
DT: CONTACT STATED HER HUSBAND DROVE A PICKUP FOR BEAVER VALLEY SUPPLY CO. INC. WHILE THE TRUCK WAS IDLING IT JUMPED FROM PARK INTO REVERSE. IT JUST SHOOK TERRIBLY. WHILE CONTACT'S HUSBAND WAS DRIVING HE PARKED THE VEHICLE, LEFT IT IDLING, AND LEFT HIS WIFE IN THE TRUCK. THE TRUCK JUMPED INTO REVERSE WHILE IDLINING, RESULTING IN A CRASH INTO A NEIGHBOR'S FENCE. CONTACT TALKED TO THE DEALER. THEY CHECKED THE TRUCK, AND IT DIDN'T SHOW ANYTHING WAS WRONG WITH IT.*AK
DT: VEHICLE DIES WHILE DRIVING AND HAS NO STOPPING POWER. CONSUMER HAS TAKEN VEHICLE TO SERVICE DEPARTMENT AND IT HAS BEEN FIXED TWICE. THE LAST TIME HE TOOK IT IN THEY DIDN'T WANT TO PUT IT ON THE MACHINE TO CHECK TO SEE IF ANYTHING WAS WRONG. THIS HAPPENED AT LEAST ONCE EVERY WEEK.*AK THERE WAS A PROBLEM WITH THE FRONT SUSPENSION MAKING A CLICKING/POPPING NOISE. EVEN THOUGH DEALER COULD NOT GET IT TO DUPLICATE THEY TIGHTENED THE SUSPENSION BOLTS. *TT *NM
VIOLENT SHAKING IN FRONT END AT HIGHWAY SPEEDS WHEN HITTING A HOLE OR EXPANSION JOINT. ALSO THE RIDE IS TERRIBLY HARD ON THIS VEHICLE.
DT: THE HEAD BLEW ON THE ENGINE AT 7,000 MILES. PRIOR TO ENGINE LIGHT COME ON. TOOK VEHICLE TO DODGE, AND MECHANIC DETERMINED THAT THERE WAS A BAD PLUG. THE VEHICLE IS AT DEALER CURRENTLY, AND HAS BEEN THERE FOR 30 DAYS, IT HAS HAD NUMEROUS PROBLEMS. THEY HAVE REPLACED OXYGEN SENSORS, THE ENGINE HEAD TWICE , INTAKE MANIFOLD, AIR CONDITIONER, THE DEFECTIVE WINDOW SEALS , AND CATALYTIC CONVERTER. *AK
DT: CONSUMER OWNS A 2004 DODGE RAM 2500. SHE IS HAVING PROBLEMS WITH VEHICLE COMING OUT OF PARK AND GOING INTO REVERSE. THIS CAUSED AN ACCIDENT WITH ABOUT $9000 WORTH OF DAMAGE. THERE IS AN INVESTIGATION GOING ON, AND A LOT OF COMPLAINTS FOR THIS SAME PROBLEM. *TT *SC *JB
ENGINE STALLING; START VEHICHLE, DRIVE LESS THAN 1/4 MILE, ENGINE STALLS OCCASIONALLY. THERE IS NO WARNING TO THIS PROBLEM. THIS HAS HAPPENED SEVERAL TIMES.
VEHICLE CAME OUT OF PARK ON MORE THAN ONE OCCASION WHEN CONSUMER WAS NOT IN THE VEHICLE. THUS FAR NO ACCIDENT HAS OCCURRED.*AK EACH TIME THIS OCCURRED THE VEHICLE RAN INTO SOMETHING. THE DAMAGES TOTALED $9000. *SB *NM
TODAY STALLED AGAIN WHILE TURNING INTO INTERSECTION. FAILURE OF POWER STEERING AND BRAKES ALMOST CAUSED ACCIDENT. 6TH TIME IN LAST 2 MONTHS. DEALER FLASHED COMPUTER 2X AND REPLACED MAP SENSOR PER DAMLER CHRYSLER ENGINEERS. STILL NOT FIXED.
2004 DODGE RAM 2500 WAS PARKED WITH THE EMERGENCY BRAKE ON WHEN THE VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARDS INTO A DUMP TRUCK.*MR THE TRANSMISSION HAS ACTED FUNNY EVER SINCE CONSUMER GOT THE TRUCK. TALKED TO 2 DIFFERENT SERVICE MEN , THEIR REPLY WAS THAT THIS IS A NEW AND DIFFERENT TRANSMISSION. *BF SEE 10092748 ALSO. *DSY
EA 04 025/FALSE PARK: THE VEHICLE JUMPED OUT OF PARK AND ROLLED BACKWARD INTO A DITCH, THEN CONTINUED TO ROLL THROUGH SOME TREES BEFORE STOPPING. THE VEHICLE IS AT THE DEALER. *AK THE GEAR COULD SHIFT AND COULD BE PLACED INTO A POSITION THAT APPEARED TO BE IN PARK WHEN IT ACTUALLY WAS BETWEEN PARK AND REVERSE. IT WOULD TAKE UP TO 30 SECONDS AND THE VEHICLE WOULD BACK UP EVEN THOUG IT WAS ACTUALLY NOT IN THE REVERSE POSITION. *SC *JB
CONSUMER STATES: ALL OF A SUDDEN VEHICLE DIED WHEN MAKING A TURN IN TRAFFIC , NO LIGHTS CAME ON, IT JUST DIED. DEALER COULDN'T FIND ANYTHING WRONG THE FIRST TIME 4/14/05 BUT THEN THEY CALLED BACK HAD US COME IN, AND THEY FLASHED THE COMPUTER ON 4/15/05, AND THEN HAD US BRING IT BACK AND FLASHED AGAIN ON 4/25/05. THEN IT HAPPENED ON 5/6/05 AND 5/7/05 AND DAMLER-CHRYSLER HAD DEALER CHANGE MAP SENSOR ON 5/10/05.
MY WIFE AND I BOUGHT A 2004 DODGE 2500 HEMI QUAD CAB PICK-UP LAST MARCH. WE TOOK IS BACK TO THE DEALERSHIP EVERY MONTH LAST YEAR EXCEPT JULY WHICH WAS THE MONTH WE GOT MARRIED. THE PROBLEM WAS A HIGH PITCHED WHINE COMING FROM WHAT WAS LATER DISCOVERED TO BE THE CENTER BEARING. THIS WHINE WOULD START AT 20 MPH AND WOULD CONTINUE LONGER THE COLDER IS WAS. IT WOULD ALSO CONTINUE INTO HIGHER SPEEDS THE COLDER IT WAS. THE DEALERSHIP TRIED MANY THINGS TO FIX IT INCLUDING REPLACING THE CENTER BEARING TWICE. NOTHING WORKED FOR MORE THAN A DAY. IN DECEMBER ONE OF THE SERVICE MANAGERS SAID THE CENTER BEARING WAS VIBRATING SO HARD,"I COULDN'T KEEP MY HAND ON IT." HE ALSO REPORTED THAT DODGE WAS AWARE OF THE PROBLEM AND WAS NOT ABLE TO COME UP WITH A SOLUTION. AT THIS TIME MY WIFE AND I PROCEEDED TO ENFORCE THE LEMON LAW IN DECEMBER. WE FINALLY TOOK DELIVERY OF AN IDENTICAL REPLACEMENT TRUCK ABOUT 3-4 WEEKS AGO. INITIALLY THE TRUCK RAN FINE. THEN THIS LAST SUNDAY, MONDAY AND TUESDAY THE NEW TRUCK STARTED MAKING THE EXACT SAME NOISE AND THE PREVIOUS "LEMON". DO YOU HAVE ANY FURTHER INFORMATION ON THIS PROBLEM?
CONSUMER TURNED VEHICLE OFF AND PUT IT IN PARK, GOT OUT, AND WALKED TO THE BACK OF VEHICLE, AND IT JUMPED OUT OF PARK INTO REVERSE, KNOCKING CONSUMER DOWN AND ROLLED OVER HIM, KILLING THE CONSUMER. REPORTED BY RICHARD GATEWOOD. *AK UPDATED 04/17/06. *JB
CRASH. *AK
WHILE DRIVING 70 MPH DRIVER HEARD A LOUD KNOCKING NOISE COMING FROM THE FRONT. VEHICLE VIBRATED UNCONTROLLABLY. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION NUMEROUS TIMES, AND MECHANIC DETERMINED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. *AK *NM
2004 3/4 TON DIESEL TRUCK INVOLVED IN ROLLBACK ACCIDENT WHICH KILLED CONSUMER'S WIFE.***NO ANSWER REQUIRED***.*MR THE VEHICLE WAS PLACED IN PARK WITH THE ENGINE RUNNING, THE CONSUMER EXITED THE VEHICLE IN WHICH HE THOUGHT HIS WIFE WAS GOING TO JOIN HIM, HOWEVER A FEW MINUTES LATER, THE CONSUMER NOTICED HIS WIFE WAS NOT BY HIS SIDE AND THE VEHICLE WAS ROLLING IN REVERSE AND HIS WIFE WAS LAYING IN FRONT OF THE TRUCK. THE POLICE INVESTIGATION REVEALED THAT THE TRUCK WAS DEFECTIVE, IN THAT THE GEAR SHIFTER INDICATED THAT WHEN THE TRUCK IS IN PARK FOR 15-20 SECONDS IT SUDDENLY AND WITHOUT NOTICE DROPS INTO REVERSE. *JB
THE FIRST TIME WAS IN DECEMBER 04 MY TRUCK WENT OUT OF PARK WHILE RUNNING AND BACKED INTO A WALL. MARCH 22 IT BACKED INTO A ROCK WALL AND DAMAGED THE SIDE. *JB
TRUCK ROLLS BACKWARDS ABOUT TWO FEET WHEN PARKED ON A SLIGHT GRADE.*AK
ON TWO OCCASIONS THE TRUCK WAS LEFT RUNNING IN PARK. IT AUTOMATICALLY CAME OUT OF PARK AND INTO REVERSE. THE FIRST TIME IT JUST BACK UP DOWN THE STREET AND I RAN AND CAUGHT IT. THE SECOND TIME IT BACK OUT OF DRIVEWAY, CATCHING THE DOOR ON A FENCE POST AND TEARING THE DRIVER'S SIDE DOOR OFF THE TRUCK.*AK
RATTLE COMES FROM CENTER DASHBOARD AREA. STARTED APPROXIMATELY 7 MONTHS AFTER PURCHASE. 16 MONTHS AFTER PURCHASE RATLER IS STILL HEARD AND RARELY GOES AWAY AS IT DID SEVERAL MONTHS AGO.*AK
WHILE DRIVING THE FRONT END OF VEHICLE SHOOK HORRIBLY. CONSUMER TOOK VEHICLE TO DEALER FOR SERVICE TWICE, BUT THEY COULD NOT DETERMINE THE CAUSE OF THE PROBLEM.*AK
THE TRUCK WAS PARKED WHEN IT SUDDENLY BEGAN TO ROLL BACKWARDS. *NM THE DRIVER ATTEMPTED TO GET IN THE TRUCK WHILE IT WAS MOVING BUT THE DOOR KNOCKED HIM DOWN AND THE TRUCK RAN OVER HIS RIGHT LEG AND ARM. THE DRIVER SUSTAINED MASSIVE BRUISES AND LATER DEVELOPED AN INFECTION. THE MANUFACTURER WAS NOTIFIED ABOUT THE INCIDENT. *NM *JB
2004 DODGE RAM [XXX] QUAD CAB SLT. THERE IS AN OBVIOUS NOISE COMING FROM THE REAR OF THE VEHICLE, BEST DESCRIBED AS A LOUD WHINE. IT OCCURS WHILE ACCELERATING OR DECELERATING AT LOW RPM'S AND ONLY WHEN THE VEHICLE IS COLD AND THE TEMPERATURE OUTSIDE IS COLD AS WELL. THE COLDER IT IS OUTSIDE, THE LOUDER THE WHINE NOTED FROM THE REAR END. AFTER APPROXIMATELY 5-10 MINUTES OF DRIVING, THE NOISE STEADILY DIMINISHES AND THEN EVENTUALLY COMPLETELY DISAPPEARS. TOOK VEHICLE TO THE DEALER AND HAD IT INSPECTED DURING ROUTINE MAINTENANCE. MAINTENANCE TECHNICIAN ADVISED THAT IT WAS NORMAL AND WAS PROBABLY THE PINION GEAR. TOOK THE TRUCK BACK AGAIN AS THE TEMPERATURE GOT COLDER AND THE WHINE GOT LOUDER. THEY LET THE VEHICLE SIT OVERNIGHT AND TEST DROVE IT THE NEXT MORNING AND, THIS TIME, HEARD THE OBVIOUS WHINE. I WAS ADVISED THAT THERE ARE NO RECALLS OR TSB'S ISSUED AS OF YET, BUT IT IS A PROBLEM THAT DAIMLERCHRYSLER IS INVESTIGATING. THE PRINTOUT FROM DEALER CONNECT STATED THAT IT IS A REAR PROPELLER SHAFT CENTER BEARING NOISE ISSUE-"ESPECIALLY WHEN COLD." THEY ALSO STATED THAT A TSB OR OTHER NOTIFICATION MAY BE ISSUED AFTER ENGINEERING REVIEW OF THE REPORTED PROBLEM. IT HAS BEEN ASSIGNED A "SOLUTION NUMBER" OF [XXX]. I JUST WANTED TO REPORT THE PROBLEM TO NHTSA SO THAT APPROPRIATE FOLLOW UP CAN BE DONE AND HELP EXPEDITE A RECALL NOTICE IF WARRANTED. *AK UPDATED 07/24/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
UPON PUTTING THE GEAR IN PARK, THE VEHICLE WOULD AUTOMATICALLY PLACE ITSELF INTO REVERSE AND TAKE OFF IN THAT POSITION. THE CONSUMER CONTACTED THE DEALER AND WAS TOLD THERE WAS NOTHING WRONG WITH THE VEHICLE. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
THE WEATHER STRIPPING IN THE DOOR HAS BEEN REPLACED 3 TIMES AND NEEDS TO BE REPLACED AGAIN BECAUSE THEY ARE PINCHING. THE DEALERSHIP INDICATED THAT THIS COULD CAUSE LEAKS, WHICH CAN RESULT IN AN ELECTRICAL FAILURE. THE MANUFACTURER WAS AWARE OF THIS PROBLEM AND HAVE RE-DESIGNED THE WEATHER STRIPPING IN THE NEWER MODEL YEAR TRUCKS WHICH IS MADE OUT OF A DIFFERENT MATERIAL BUT FAILS EVEN QUICKER THAN THE ORIGINAL ONE. *JB
THIS VEHICLE IS SUBJECT TO VIOLENT SHAKING OF THE LEFT FRONT SUSPENSION UPON HITTING A BUMP AT HIGHWAY SPEEDS. THE SHAKING IS SO VIOLENT THAT IT CAUSES THE TRUCK TO JUMP OUT OF IT'S LANE. THIS HAS NOW HAPPENED FOR THE THIRD TIME IN 10,000 MILES. THERE ARE NO MODIFICATIONS TO THIS SUSPENSION SYSTEM. I DROVE DIRECTLY TO THE DEALER WHO INSPECTED THE TRUCK BUT REPORT "NOTHING IS WRONG" WITH IT. I HAVE SINCE FOUND MANY COMPLAINTS DESCRIBING THIS PHENOMENA ON THE INTERNET. ALL DESCRIBE THIS THE SAME WAY - AS VIOLENT SHAKING - AND ALL REPORT THE SAME "CAUSE" IE., HIGHWAY SPEEDS AND SMALL BUMP OR BREAK IN THE PAVEMENT SUCH AS A EXPANSION JOINT ETC. *JB
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2004 Dodge Ram 2500 → · Every Ram 2500 year → · How the figures are calculated →