Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE HEADLIGHTS WERE REPLACED AND CAUSED ALL OF THE EXTERNAL LIGHTS TO FAIL INTERMITTENTLY, MAKING IT DANGEROUS TO DRIVE THE VEHICLE AT NIGHT. THE MANUFACTURER WAS NOT CONTACTED. THE DEALER WAS NOTIFIED OF THE FAILURE, BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND THE CURRENT MILEAGE WAS 120,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE PARKED, THE CONTACT WAS PERFORMING AN OIL CHANGE AND NOTICED THAT TWO BOLTS WERE MISSING FROM THE FRONT SUSPENSION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT ORDERED THE BOLTS. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 109,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500 QUADCAB. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT APPROACHED A TURN HOWEVER, THE TURN SIGNAL FAILED TO RESPOND WHEN ENGAGED. THE WINDSHIELD WIPERS, HORN AND REAR BRAKE LIGHTS BECAME INOPERABLE. IN ADDITION, BOTH TURN SIGNALS WOULD NOT FUNCTION UPON ACTIVATION. A CERTIFIED MECHANIC INSPECTED THE VEHICLE AND WAS UNABLE TO DETERMINE THE CAUSE OF FAILURE. IN ADDITION, LARGE FRAGMENTS OF MATERIAL SEPARATED THROUGHOUT THE DASHBOARD SURFACE. THERE WERE ALSO NUMEROUS CRACKS WITHIN THE DASHBOARD. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE PERMANENT MALFUNCTIONS. THE APPROXIMATE FAILURE MILEAGE WAS 112,000.
THE DASHBOARD IS CRACKED IN MULTIPLE LOCATIONS AND SHARDS OF HARD, SHARP, PLASTIC IS FALLING INTO INTERIOR. SHARDS ARE ALSO BECOMING PROJECTILES WHEN THEY DISLODGE FROM DASHBOARD. WHILE CLEANING OR TOUCHING DASHBOARD, PERSONAL INJURY OCCURS BY BEING STABBED AND/OR CUT BY THESE CRACKS IN THE DASHBOARD. NO INCIDENT OCCURRED TO MAKE THIS ISSUE A USER PROBLEM. NO EXTREME HOT/COLD HAVE OCCURRED. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS COMPLETELY FRACTURED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED TO THE CONTACT THAT THE MATERIAL USED TO MANUFACTURER THE DASHBOARD WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO OFFERED TO COVER THE COST OF REPAIRS, STATING THAT THE CONTACT WOULD ONLY BE REQUIRED TO PAY THE DEDUCTIBLE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 45,000 AND THE CURRENT MILEAGE WAS 69,000.
2002 DODGE RAM 1500 SLT 2WD 5.9 V8 (GAS) WITH 86,000 MILES. TURN SIGNALS HAVE SUDDENLY BECOME DANGEROUSLY INTERMITTENT. ALSO, OCCASIONALLY WHEN SIGNALING 'LEFT' THE RIGHT DASH INDICATOR FOR THE TURN SIGNALS WILL FLASH INSTEAD. IT HAPPENED TWICE TODAY, WE TURNED THE SIGNAL OFF THEN BACK 'ON' AND IT WORKED PROPERLY. BECAUSE THIS IS INTERMITTENT WE CANNOT DUPLICATE THE PROBLEM TO DETERMINE IF THE OUTSIDE BULBS ARE FLASHING LEFT OR RIGHT, THEREFORE WE WORRY THEY MIGHT BE INCORRECTLY SIGNALING OUR INTENTIONS TO OTHER DRIVERS. WHILE SEARCHING ON-LINE FOR A SOLUTION BEFORE WE DETERMINE A REPAIR COURSE OF ACTION, WE DISCOVERED THIS IS COMMON TO THE DODGE RAM TRUCKS FROM 2002 THROUGH AT LEAST 2008 MODEL YEAR TRUCKS, BUT THE DEALER DID NOT MENTION OR ADDRESS IT IN ADVANCE OF FAILURE. WE PAID IN ADVANCE FOR A SEVEN YEAR 100% WARRANTY WITH NO DEDUCTIBLE, WHICH HAS NOT EXPIRED. WE BELIEVE DODGE HAD PRIOR KNOWLEDGE OF THE WEAKNESS AND COULD HAVE REPAIRED IT DURING THE NO-DEDUCTIBLE WARRANTY PERIOD. THE PASSENGER DOOR WINDOW SWITCH CONTINUES TO FAIL. ITS A SIMPLE PLUG-IN MODULE AND I HAVE REPLACED IT TWICE WITH THE FACTORY PART, AND NOW ITS INTERMITTENT AGAIN AFTER LESS THAN ONE YEAR. FROM THE MILEAGE ITS CLEAR WE ARE NOT WEARING OUT SWITCHES. *TR
WHEN TURNING LEFT AND SIGNAL IS APPLIED, THE RIGHT BLINKER COMES ON INSIDE & OUTSIDE AND WHEN RIGHT SIGNAL IS APPLIED NOTHING HAPPENS INSIDE OR OUTSIDE. *TR
THE DASH BOARD OF MY 2002 DODGE RAM 1500 IS FALLING APART. THERE HAS BEEN NO ABUSE TO WHAT SO EVER BUT NOW I HAVE A GIANT HOLES IN IT AND ITS CRACKING ALL OVER THE PLACE. WHEN I TOOK IT TO THE DEALER SHIP THEY TOLD ME THAT IF I WANT IT FIXED ITS GONNA COST ME ALMOST $3000 (FOR PARTS AND LABOR). I'VE ALREADY CUT MYSELF ON A PIECE OF SHARP BROKEN PLASTIC SO IT VERY WELL COULD HURT SOMEONE. SOMETHING NEEDS TO BE DONE! *TR
WAS ON WAY HOME FROM WORK 830 AT NIGHT. GOT PULLED OVER BY STATE TROOPERS BECAUSE I HAD NO TAIL LIGHTS! COME TO FIND OUT THIS IS A HUGE ISSUE WITH DODGE PICK UPS! WHAT WOULD OF HAPPEN IF I HAD MY 3 KIDS IN THE TRUCK GOT HIT BECAUSE PERSON COULD NOT SEE ME!! NEED HELP WITH THE ISSUE PLEASE! *KB
I HAVE 2002 DODGE RAM THE DASH HAS BEEN CRACKING, IT HAS FALLEN APART AND IS GETTING INTO ELECTRICAL WIRING AND AS WELL AS FALLING INTO PARTS OF MY A/C. THE PIECES OF THE DASH HAVE FALLEN INTO THE A/C FAN CAUSING MY A/C TO NOT WORK PROPERLY. *TR
SEVERELY CRACKED DASH BOARD. PARTS FALLING DOWN INTO THE ELECTRICAL WIRING INCLUDING AIRBAG AREA. CONTINUES TO CRACK IN DIFFERENT AREAS. MAJOR PORTIONS OF THE DASH IS CAVING IN. COULD CAUSE GAUGE, LIGHTING, AIRBAG AND HEATING/COOLING PROBLEMS. *TR
FOUND METAL PIECES (BROKEN C CLIP) AND DAMAGE TO THE REAR DIFFERENTIAL OF MY 2002 DODGE RAM 1500 QUAD CAB 4X2. THE WHOLE REAR END HAD TO BE REPLACED. THIS IS A WELL DOCUMENTED KNOWN PROBLEM BASED ON HUNDREDS OF FORUM THREADS UNDER "C-CLIP", "RETAINER CLIP" AND/OR "CLUTCH PACK RETAINER" PROBLEMS. PAID OUT OF POCKET TO FIX AS WARRANTY HAS EXPIRED. *TR
THE DASHBOARD BEGAN EXPERIENCING MULTIPLE CRACKS, RESULTING IN SHARP EDGES AND PIECES THAT COULD INTERFERE WITH ELECTRICAL WIRING, CAUSING VARIOUS SAFETY RISKS. *TR
SEVERELY CRACKED DASHBOARD. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT NOTICED THAT THE REAR PASSENGER SIDE BRAKE CALIBER BRACKET WAS FRACTURED. NEITHER THE DEALER NOR THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY REPLACED BOTH THE DRIVER AND PASSENGER SIDE CALIBER BRACKETS. THE CURRENT AND THE FAILURE MILEAGES WERE 94,000.
CRACKED DASH. *TR
MY DASH ON MY 2002 DODGE RAM HAS BEEN FALLING APART AND DROPPING INTO MY VENTS. IT IS SO BAD I HAD TO PUT CARPET OVER IT. NOW I'M HAVING HEATER REPAIRS DONE ON IT. I CALLED DODGE AND THEY WON'T DO A THANG ABOUT IT. I HAVE KIDS AND BOTH OF THEM HAVE CUT THEMSELVES ON THE SHARP PIECES ON THE DASH. I HAD TO TAKE ONE TO THE DR. DODGE NEEDS TO FIX THIS ON ALL THE TRUCK DASHES NOW. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE WINDSHIELD WIPER MOTOR MALFUNCTIONED DURING INCLEMENT WEATHER AND THE CONTACT WAS UNABLE TO SEE CLEARLY BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND THE MECHANIC INFORMED THE CONTACT THAT THE WINDSHIELD WIPER MOTOR NEEDED TO BE REPLACED. THE CONTACT DID NOT REPLACE THE WINDSHIELD WIPER MOTOR. THE FAILURE MILEAGE WAS 151,000.
CRASHED DASHBOARD! THE VENT COVERINGS ARE NO LONGER PRESENT AND HAVE FALLEN INTO THE AIR DUCTS. THERE ARE LARGE CRACKS STARTING FROM WHERE THE DASH MEETS THE WINDSHIELD AND EXTENDING OUT TO THE END OF THE DASH. THERE ARE TRIANGULAR HOLES WHERE THE DASH HAS FALLEN THROUGH. THERE ARE ROUGHLY 8 LARGE CRACKS, EACH HAVING ROUGHLY 3 OR 4 SMALLER CRACKS RADIATING PERPENDICULAR TO THE MAIN CRACKS. THE CRACKS ARE VERY SHARP, AND CAN CAUSE THE POTENTIAL FOR HARM. WHEN THE A/C IS TURNED ON, THERE HAS BEEN PIECES OF SMALL PLASTIC THROWN OUT OF THE DUCT. THIS IS A MAJOR HAZARD, ESPECIALLY WHEN DRIVING. ANOTHER PROBLEM WITH THE CRACKS AND HOLES IS THAT THERE IS NOW A CHANGE IN CONTRAST UPON REFLECTION FROM THE WINDSHIELD, WHICH IS VERY DISTRACTING. INSTEAD OF HAVING A CONSTANT TAN COLOR BEING REFLECTED, THERE IS TAN WITH BLACK INTERRUPTIONS. *TR
SERIOUSLY CRACKED DASHBOARD, NO WRECKS OR DAMAGE TO CAUSE THE CRACKS. *TT
DASH IS CRACKING IN MULTIPLE POINTS NEAR VENTS AND NOW COMING ACROSS THE TOP OF PASSENGER AIR BAG AREA. THERE IS SO MANY FINE CRACKS ACROSS POINT NEAR WINDSHIELD AND VENTS. IF AIR BAG WAS TO DEPLOY I FEEL THAT SHARDS OF DASH WILL BE FLYING WITHIN THE CAB DUE TO THE WAY THAT THE CRACK IS IN VICINITY OF AIRBAG. *TR
AT 48,000 MILES AND ONLY 3 YEARS OLD MY DASHBOARD STARTED CRACKING . NOW IT IS CRACKED ALL OVER AND STARTING TO RUN DOWN THE CENTER TOWARDS THE FLOOR. I KNOW THERE ARE ALOT OF COMPLAINTS ABOUT THE DODGE RAM DASBOARDS AND IT IS TIME THEY ARE FORCED TO RECALL AND FIX THIS PROBLEM. *TR
I HAVE FOUND THROUGH RESEARCH OF HOW TO FIX MY DASHBOARD WHICH IS NOW SEVERELY CRACKED THAT IT'S CAVING IN, THAT DODGE HAS KNOWN ABOUT THIS PROBLEM FOR YEARS AND IS NOT FIXING. THIS IS A SAFETY ISSUE AS THERE ARE NOW SHARP PIECES OF PLASTIC DASH THAT COULD HURT MYSELF OR PASSENGER IN AN ACCIDENT OR OTHER CIRCUMSTANCES. I WAS TRYING TO FIND HOW TO FIX MY DASH BUT NOW SEE DODGE IS AT LEAST REPAIRING SOME DASHES OR PAYING HALF TOWARDS REPLACING THE DASH. I SHOULD NOT HAVE TO PAY TO FIX THIS PROBLEM IF DODGE IS NOW STARTING TO FIX OR AT LEAST ADDRESS THE ISSUE. I CURRENTLY HAVE MY 2002 DODGE RAM 1500, A 2004 CHRYSLER TOWN AND COUNTRY AND A 2008 DODGE GRAND CARAVAN AND HAVE BOUGHT AT LEAST TWO DOZEN CHRYSLER PRODUCTS AND FEEL I HAVE BEEN A STAUNCH SUPPORTER OF CHRYSLER, EVEN THROUGH THE HARD TIMES THEY HAVE HAD. I FEEL THIS TYPE OF LOYALTY I HAVE SHOW SHOULD BE REWARDED WITH ACKNOWLEDGEMENT ON REPAIR OF MY DASH. I AM BUYING A NEW CAR NEXT YEAR AND HAVE STARTED LOOKING AT OTHER MAKES DUE TO SOME OF THE QUALITY PROBLEMS I AM ENCOUNTERING ON ALL 3 OF MY CURRENT CHRYSLERS BUT THE DASHBOARD MAKES ME THE MOST UPSET BECAUSE IT HAS BEEN KNOWN AND NOT FIXED FOR LOYAL CUSTOMERS LIKE ME OR EVEN NEW CUSTOMERS SO THAT THEY WILL RETURN AND BUY OTHER CHRYSLER PRODUCTS IN THE FUTURE. FIX THIS DASHBOARD PROBLEM NOW! IT'S THE RIGHT WAY TO DO BUSINESS WITH PEOPLE/CUSTOMERS!! *TR
THE DASH HAS BEEN FALLING APART LITTLE BY LITTLE. I HAVE READ OTHER REPORTS ABOUT THIS. I AM A RETIRED CHRYSLER AUTO TECH, 20 YEARS,16 SELF EMPLOYED AS A TECH. I KNOW IF I SEE DANGER, YOU SEE DANGER. SHOULD YOU AND CHRYSLER WAIT UNTIL SOMETHING BAD HAPPENS? APPARENTLY THE VENDER USED INFERIOR MATERIAL. IT SURELY WASN'T SPACEAGE. THANKS VERY MUCH FOR YOUR TIME. *TR
ABOUT 50% OF THE TIME WHEN I TURN THE TURN SIGNAL TO THE LEFT THE RIGHT SIDE BLINKS. I HAVE TO TURN THEM OFF AND TRY AGAIN AND IT WILL WORK. THE OTHER DAY I WAS ENTERING A ON RAMP AND I SIGNALED TO THE LEFT AND NO ONE WOULD LET ME IN. I HAD TO SLOW DOWN SO I WOULDN'T GET RAN OFF THE ROAD BUT ALMOST GOT REAR ENDED. I LOOKED DOWN AND THE RIGHT SIGNAL WAS ON BUT THE LEVER WAS TO THE LEFT. I COULD HAVE DIED. I HAVE ALSO NOTICED THAT THE HAZARD BUTTON WILL NOT STAY DOWN. IT IS ALWAYS POPPED UP AND THE HAZARD FLASHERS STAY ON AND RUN THE BATTERY DOWN. I HAVE TO TAKE THE BUTTON DOWN SO THE BATTERY WONT DRAIN. *TR
DASHBOARD HAS CRACKED AND PIECES ARE FALLING INTO THE ELECTRICAL UNIT AND AC UNITS UNDERNEATH THE DASH AREA. AFRAID AIRBAG WILL BE DAMAGED AS THEY ARE NOT PROTECTED WITH THE DASH MISSING. AC UNIT ON PASSANGER SIDE IS DAMAGED AND NOT WORKING DUE TO THE CONDENSER HOUSING UNIT BEING EXPOSED. OTHER ELECTRICAL ISSUES HAVE OCCURED LIKE LOSS OF FUNCTION OF THE SPEEDOMETER AND ALL GAGES. CALLED THE RAM SPECIALIST AT 866.726.4636 WAS INSTRUCTED NOT UNDER WARRENTY AND NOTHING THEY COULD DO TO HELP. IT WOULD BE OUR RESPONSIBILITY TO COVER THE COST OF 926.00 PLUS TAX AT OUR DODGE DEALERSHIP. THIS IS A MANIFACTOR DEFECT THAT SHOULD BE COVERED BY DODGE. *TR
DASH FALLING APART AND HAS DAMAGED HEATER BOX. DEFROST DOESN'T WORK WHICH CAUSES PROBLEMS WITH WINDOWS FOGGING UP. AN ACCIDENT WAITING HAPPEN. ALSO CAUSES HEAT AND A/C NOT TO WORK. SHARDS FROM THE DASH COULD CAUSE SERIOUS INJURY OR DEATH FROM AN ACCIDENT. REPLACED DASH AND HEATER BOX AND SAME THING HAPPENED AGAIN. THIS IS A VERY COSTLY REPAIR! *TR
DASH STARTED CRACKING - NOW THERE ARE SHARP EDGES AND PIECES OF PLASTIC WITH SHARP EDGES FROM THE DASH HAVE FALLEN DOWN INTO THE INSTRUMENT PANEL - NOW THERE ARE MULTIPLE CRACKS AND HOLES IN THE DASH - ONE HOLE IS MORE THAN 4" IN DIAMETER - *TR
THE DASH OF THE TRUCK STARTED WITH ONE CRACK ABOUT 2 YRS AGO. NOW THERE ARE MORE THAN A DOZEN CRACKS. ESTIMATED COST FROM ME TO REPLACE THE DASH OVER $1,000. THIS IS OBVIOUSLY A MANUFACTURE DEFECT AND WILL DEFINITELY REFLECT WHAT I RECEIVE AT TRADE IN. MY FIRST AND LAST DODGE. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVER OF THE VEHICLE ALERTED HER THAT THE RADIATOR HOSE BLEW. THE CONTACT DID NOT KNOW THE DETAILS IN REGARDS TO THE FAILURE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE IT WAS REPAIRED. THE CONTACT ALSO STATED THAT THE VEHICLE WOULD BURN COOLANT AT AN EXCESSIVE RATE AND THE ENGINE WOULD INTERMITTENTLY STALL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS UNAVAILABLE. THE VIN WAS UNAVAILABLE.
5 YEARS AFTER MANUFACTURE OF THIS VEHICLE THE DASHBOARDS HAVE GONE FROM FRACTURED TO NEARLY COMPLETELY DISSOLVED. THROUGH RESEARCH THIS ISSUE IS APPLICABLE TO ALL VEHICLES PRODUCED WITH THIS MAKE AND MODEL. THE ISSUE HAS BECOME A SAFETY CONCERN NOW THAT THE AIR BAGS HAVE BECOME EXPOSED AND WILL NOT PROPERLY INFLATE IF NEEDED. DODGE HAS RECEIVED MORE THAN 16,000 COMPLAINTS AND INSISTS THESE FAULTY PARTS ARE THE RESPONSIBILITY OF THE CONSUMER. HOWEVER THEY ARE MORE THAN HAPPY TO REFER YOU A CERTIFIED DEALER WITH A REPLACEMENT COST OF APPROXIMATELY 975 DOLLARS US. *TR
THE DASHBOARD CRACKS BY IT SELF AND I`TS RELY SHARP EDGES I`TS LIKE IS DISSOLVING BY IT SELF AND AS I CAN SEE ALL THE MODELS FROM 1999 TO 2006 ARE THE SAME DODGE IS NOT DOING ANYTHING ABOUT IT AND IF YOU HAVE A ACCIDENT WITH THE TRUCK SHARP PEACES CAN INJURE THE PASSENGERS IN THE TRUCK IF YOU CAN DO AN INVESTIGATION YOU WILL SEE THAT THIS IS A URGENT RECALL. *TR
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED AND DISINTEGRATING. IT HAS ALWAYS BEEN STORED IN A GARAGE AND THE SHARP EDGES PRESENT A SEVERE SAFETY HAZARD SHOULD THE VECHICLE BE INVOLVED IN AN ACCIDENT. I HAVE ALSO CUT MYSELF ON SHARP EDGES WHILE TRYING TO ATTEMPT TO PERFORM MAINTENANCE ON THE VEHICLE AS THE DASHBOARD IS EXTREMELY BRITTLE AND BREAKS APART. *TR
MY DASHBOARD HAS DEEP CRACKS ALL ACROSS THE TOP WHICH CRACK AND ARE FALLING APART DOWN INTO THE MECHANICAL PARTS OF MY TRUCK. I WENT TO DODGE AND THEY TOLD ME THEY COULD NOT HELP, I PRICED THIS REPAIR WITH A BODY SHOP AND THEY SAID IT WOULD COST $350 FOR THE DASH BUT THE LABOR WOULD COST $700-800. DODGE NEEDS TO MAKE THIS RIGHT MY TRUCK STILL RUNS FINE, BUT I'M HOPING I WILL NOT HAVE ANY PROBLEMS WITH AIR BAG DEPLOYMENT FROM THIS AS THE CRACKS ARE ON TOP OF THE PASSENGER AIRBAG AS WELL. *TR
HAVE HAD A CRACKED DASHBOARD FOR QUITE SOME TIME NOW, I HAVE FILED A COMPLAINT BEFORE AND COULD NOT GET A RESOLUTION FROM CHRYSLER/DODGE. MY DASHBOARD HAS CRACKED TO PIECES CAUSING A SAFETY HAZARD. FINALLY MY ELECTRICAL SYSTEMS HAVE STARTED TO MALFUNCTION DUE TO THE PIECES OF MY FALLEN DASHBOARD FALLING ON ELECTRICAL COMPONENTS, THERE WAS A SMALL SHORT/FIRE THAT CAUSED MY CRUISE CONTROL TO STOP WORKING AND MY DASH LIGHTS ALSO. I FEEL IT HAS BEEN LONG ENOUGH AND SOMETHING NEEDS TO BE DONE BEFORE, SOMEONE NOT AS LUCKY AS ME, GETS REALLY HURT FROM THIS SAFETY HAZARD ISSUE THAT HAS HAUNTED US DODGE RAM OWNERS FOR A LONG TIME. WE NEED TO GET OUR DASHBOARD REPLACED ASAP. *TR
DASH BOARD IS CRACKED ABOVE PASSENGER SIDE AIR BAG.
DASHBOARD FOR MY 2002 DODGE RAM ALL CRACKED FEAR FOR SAFETY OF MY FAMILY. *TT
MY 2002 DODGE RAM 1500 WHICH I BOUGHT NEW HAS THE DASH CRACKING ALL OVER. *TT
02 DODGE RAM 1500 CRACK DASHBOARD WITH SHARP EDGES MY YEARS OLD SON CUT HIS INDEX FINGER WHILE INSIDE MY TRUCK. *TR
I PURCHASED A 2002 DODGE RAM IN 2007, IN THE PAST YEAR I HAVE NOTICED TWO CRACKS IN THE DASHBOARD. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE ENTIRE LENGTH OF THE DASHBOARD SURFACE EXHIBITED CRACKS. THE VEHICLE WAS NOT REPAIRED FOR THE DEFECT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE CONTACT STATED THAT THE DEFECT WAS A COMMON ISSUE WITH THIS VEHICLE MODEL YEAR. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. THE VIN WAS UNAVAILABLE.
DASHBOARD CRACKING ACROSS TOP. *TR
2002 DODGE RAM 1500, DASH CRACKING. THIS TRUCK STAYS COVERED UP IN THE DRIVEWAY MOST OF THE TIME. 81K MILES ON THE TRUCK. I BELEIVE THIS TO BE A MANUFACTURE DEFECT. *TR
DASHBOARD IS CRACKING UP. BIG PIECE ARE FALLING DOWN IN BEHIND THE INSTRUMENT PANEL . HAVE TALKED TO MY LOCAL DEALER AND THE SAY THERE IS NOTHING THEY CAN DO ABOUT IT. *TR
2002 DODGE RAM - QUAD CAB DASH BOARD CRACKED. ONLY OWNER AND NO COMPLAINTS ON OVERALL PERFORMANCE OF THE TRUCK. BUT ALMOST OVER NIGHT THE DASHBOARD DEVELOPED NEARLY A DOZEN CRACKS ALL THE WAY ACROSS. *TR
DASH IN MY 2002 DODGE RAM 1500 IS CRACKED. *TR
DASH BOARD CRACKS AND BUSTING INTO PIECES--RADIATOR CRACKED--AIR CONDITION COOLER FAN. *TR
2002 DODGE RAM 1500 DASHBOARD CRACKED FALLING TO PIECES JUST AFTER 3 YEARS DODGE TOLD ME IT WAS NOT COVERED UNDER WARRANTY AND A COMMON COMPLAINT. *TR
SIGNIFICANT CRACKS IN BOTH PRIMARY DASH AND AUXILIARY DASH SECTION BETWEEN DASH AND WINDSHIELD. EXISTING CRACKS GROWING/OPENING AND NEW ONES DEVELOPING. STARTING TO EXPERIENCE UNEXPLAINABLE ELECTRICAL ISSUES, LIKE POWER WINDOWS, AND DOOR LOCKS NOT WORKING ON OCCASION. DEALER QUOTED REPLACEMENT COST IS OUTRAGEOUS. *TR
I HAVE A 2002 DODGE RAM 1500. THE FRONT PART OF THE DASH NEXT TO THE WINDSHIELD IS CRACKED,BROKEN ETC. I HEARD THAT THEY ARE A LOT OF THESE DASHES LIKE MINE. I THINK THEY NEED TO RECALL THE ITEM OR FIX IT AT COMPANY COST NOT BY THE CONSUMER. *KB
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →