2002 DODGE RAM 1500 CRACKED DASHBOARD OVER AIR BAG ON PASSENGER SIDE . THIS PROBLEM SEEMS TO BE HAPPENING TOO MANY DODGE RAM PICKUPS FROM THE 1993 MODEL YEAR THROUGH 2005 MODEL YEAR. THE EDGE OF THE CRACKED PLASTIC IS SHARP AND POSE A SERIOUS INJURY PROBABILITY IN THE EVENT OF ACCIDENT AND AIRBAG INFLATION. A PERSON CAN EASILY CUT THEIR FINGER OR HAND WHILE CLEANING THE DASH ARE SERVICING THE VEHICLE. *KB
2002 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
OUR DODGE RAM 1500 WAS WORKING FINE ONE DAY THE NEXT DAY THE HEADLIGHTS, TURN SIGNALS, AND BRAKE LIGHTS WERE NOT FUNCTIONING. WE CHECKED FUSES AND ANYTHING ELSE OBVIOUS. THE NEXT DAY WE TOOK IT TO A MECHANIC, AFTER HALF A DAY OF CHECKING HE FOUND THAT THE FUSE AND RELAY CENTER (INTEGRATED POWER MODULE) WHICH IS LOCATED UNDER THE HOOD WAS CORRODED. THIS BOX IS NOT AIR TIGHT AND ALLOWS WATER TO GET INSIDE AND CORRODE THE INSIDES. DODGE DEALER ADVISED THEY REPLACE THE FUSE AND RELAY CENTER AND FCM (FRONT CONTROL MODULE) TOGETHER. THE FCM IS CONNECTED TO THE IPM (INTEGRATED POWER MODULE). COME TO FIND OUT THE IPM IS NOT SEALED FROM THE ELEMENTS. THE CIRCUIT BOARD IS EXPOSED FROM THE BOTTOM WHICH ALLOWS WATER TO SPLASH INTO THE MODULE THEREBY SHORTING THE FCM. I BELIEVED DODGE KNOWS THIS IS A POOR DESIGN AND IS UNSAFE BECAUSE THE NEW PARTS HAVE BEEN REDESIGNED WHICH IS SEALED FROM THE ELEMENTS. THIS IS DANGEROUS BECAUSE OF OBVIOUS REASONS. I BELIEVE THIS IS A DESIGN DEFECT AND SHOULD BE RECALLED BECAUSE THE WIRING SYSTEM PROBLEMS RESULT IN LOSS OF LIGHTING. FOR IT IS VERY DANGEROUS TO DRIVE THIS WAY. PER NHTSA INFO: WHEN IS A RECALL NECESSARY? WHEN A MOTOR VEHICLE OR ITEM OF MOTOR VEHICLE EQUIPMENT (INCLUDING TIRES) DOES NOT COMPLY WITH A FEDERAL MOTOR VEHICLE SAFETY STANDARD. WHEN THERE IS A SAFETY-RELATED DEFECT IN THE VEHICLE OR EQUIPMENT. WHAT IS A SAFETY-RELATED DEFECT? THE UNITED STATES CODE FOR MOTOR VEHICLE SAFETY (TITLE 49, CHAPTER 301). EXAMPLES OF DEFECTS CONSIDERED SAF
2002 DODGE RAM 1500 PICKUP TRUCK. DASHBOARD BEGAN CRACKING AND NOW HAS TOTALLY CRACKED AND PARTS HAVE FALLEN INTO THE DEFROST/AIR UNIT AS WELL AS CAUSING SHARP EDGES THAT CAN CAUSE INJURY. AFRAID THAT IF AIRBAG DEPLOYS THIS WILL CAUSE JAGGED EDGES OF PLASTIC TO BE PROPELLED TO DRIVER OR PASSENGER, CAUSING SERIOUS INJURY, IN ADDITION TO THE DAMAGE OF THE A/C AND DEFROST. THERE HAVE BEEN TEN OF THOUSANDS OF COMPLAINTS ABOUT THIS AND DODGE REFUSES TO REPAIR THIS DEFECT ON THEIR TRUCKS FROM 1995-2006. *KB
I OWN A 2002 DODGE RAM 1500 AND MY TAILLIGHTS/RUNNING LIGHTS SUDDENLY STOPPED WORKING. I WAS NEARLY REAR ENDED BY ANOTHER VEHICLE. I CHECKED WITH A TECHNICIAN AND HE STATED THIS WAS A COMMON PROBLEM DUE TO MOISTURE IN THE FUSE BOX. IT WAS GOING TO COST ME CLOSE TO 1000.00 DOLLARS TO BE REPAIRED. THE TECH STATED THIS SHOULD NOT HAPPEN AND IT IS A MANUFACTURING DEFECT. HE STATED A REPLACEMENT COMES WITH A SHIELD TO PROTECT IT FROM SHORTING OUT. IT SOUNDS TO ME LIKE THIS IS A PROBLEM THAT DODGE SHOULD BE LIABLE FOR SINCE IT IS A "MANUFACTURING DEFECT" *KB
2002 DODGE RAM 1500 DASHBOARD STARTED CRUMBLING TO PIECES AFTER ONLY 3 YEARS. DODGE DEALER TOLD US IT WAS NOT COVERED UNDER WARRANTY. WE WOULD HAVE TO REPLACE THE DASHBOARD AT OUR OWN EXPENSE. THE DEALER EVEN TOLD US THIS WAS A COMMON COMPLAINT FROM DODGE TRUCK OWNERS. *KB
2002 DODGE RAM 1500 5.9L SPORT. I PAID A LOT OF MONEY FOR THIS SPECIAL ORDER TRUCK AND NOW THE DASH IS CRACKING ALL OVER????? NEVER HAD A NEW VEHICLE DO THIS IN ALL MY 54 YEARS. I LIVE IN TEXAS AND I KNOW IT IS HOT,BUT IT SHOULDN'T BE CRACKING LIKE IT IS,NONE OF MY OTHER CARS OR TRUCKS ARE CRACKING AT ALL, I TAKE GOOD CARE OF ALL MY VEHICLES SO WHY IS THE DODGE THE ONLY ONE CRACKING?I THINK IT SHOULD BE RECALLED TO GET THIS FIXED!! *KB
VEHICLES ARE KNOWN TO RUN HOT, SOMETHING TO DO WITH THE HEADGASKET, I AM TOLD. THE RACK AND PINION LEAKS AND HAS TO BE WATCHED. THEY ARE BAD TO HAVE DEAD CYLINDERS I AM NOT SURE WHEN THIS FIRST WAS A PROBLEM, BUT THE VEHICLE HAS BEEN PARKED NOW FOR SEVERAL MONTHS BECAUSE OF THESE PROBLEMS. IT IS MY UNDERSTANDING THAT THE AUTO COMPANY HAS MADE CORRECTIONS TO NEWER VEHICLES FOR THESE FAULTY COMPONENTS WITHOUT NOTIFICATION OF OWNERS. *KB
BIG CRACKS IN THE DASH OF MY 2002 DODGE RAM TRUCK. *KB
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE TURN SIGNALS WOULD EITHER NOT FUNCTION, OR THE OPPOSITE SIGNAL WOULD ILLUMINATE WHENEVER THEY WERE TURNED ON. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 112,000. UPDATED 8/29/11 *CN UPDATED 09/28/11
I HAVE A 2002 DODGE PICKUP WITH A CRACKED DASH. I HAD TO REPLACE THE HEATER CORE AND WHEN THE DASH WAS REMOVED I NOTICED CRACKS ALL IN THE DASH. WHILE REMOVING THE DASH I AND MY HELPER BOTH SUSTAINED SEVERE CUTS FROM VERY SHARP EDGES OF THE BROKEN DASH. THIS PROMPTED ME TO FILE THIS COMPLAINT BECAUSE OF THE NATURE AND SHAPE OF THE CRACKS CAN CAUSE SEVERE INJURY OR EVEN DEATH TO OCCUPANTS, ESPECIALLY CHILDREN,IN THE EVENT OF A CRASH AS WELL AS CUTS AND ABRASIONS WHEN SIMPLY ENTERING AND EXITING THE VEHICLE. *TR
DASHBOARD OF MY 2002 DODGE RAM 1500 HAS FIFTEEN CRACKS. THE DASH IS IN TWO PARTS. THE PART WHERE THE VENTS ARE IS READY TO EITHER FALL OUT OR COME COMPLETELY OUT. THERE HAS BEEN OVER THREE HUNDRED COMPLAINTS ON AUTOBEEF. MY CONCERNS IS THE PLASTIC IS GOING TO FALL IN AND CAUSE AN ELECTRICAL FIRE. DODGE WILL NOT DO ANYTHING ABOUT IT THEY KEEP TELLING ME IT'S A WARRANTY ISSUE. IT IS A DEFECT IN THEIR PRODUCT. I'M SO DISAPPOINTED NOT ONLY DOES IT LOOK BAD BUT I JUST KEEP WAITING FOR IT TO FALL IN ON ME WHEN I'M DRIVING. I HAVE DONE NOTHING TO CAUSE THIS ISSUE. I KEEP MY TRUCK CLEAN AND KEEP MY WINDOWS CRACKED FOR AIR CIRCULATION. I ALWAYS TRY TO PARK MY VEHICLE IN THE SHADE. I HAVE TRIED TWO DIFFERENT TIMES TO SEE IF DODGE WILL DO ANYTHING ABOUT IT BUT THEY WON'T. ANY ASSISTANCE WITH THIS MATTER WOULD BE GREATLY APPRECIATED. THANK YOU, CONCERNED CITIZEN
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THE INSTRUMENT PANEL COVER FAILED AND THE PANEL BROKE INTO PIECES, CAUSING THE ELECTRONIC DOOR LOCKS TO FAIL. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND ADVISED THAT THE HEAT WAS CAUSING THE INSTRUMENT PANEL PLASTIC COVERING TO DETERIORATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 16,000 AND THE CURRENT MILEAGE WAS 94,000. UPDATED 8/29/11 *CN UPDATED 09/21/11
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE INSTRUMENT PANEL WAS CRACKED APPROXIMATELY ONE INCH STARTING FROM THE PASSENGER SIDE. OVER A TWO YEAR PERIOD, THE INSTRUMENT PANEL CAVED IN AND THE INDICATORS WERE NO LONGER CONCEALED BY THE PANEL. BOTH THE MANUFACTURER AND DEALER WERE NOTIFIED OF THE FAILURE AND DIAGNOSED THAT THE INSTRUMENT PANEL WOULD HAVE TO BE REPLACED YET THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 29,000 AND THE CURRENT MILEAGE WAS 35,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING APPROXIMATELY 10 MPH WHEN THE FRONT DRIVER SEAT UNEXPECTEDLY RECLINED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THEY WERE UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE CONTACT ALSO STATED THAT THE DASHBOARD WAS CRACKED IN VARIOUS LOCATIONS. THE FAILURE MILEAGE WAS 149,999. UPDATED 09/15/11 *BF UPDATED 09/26/11
2002 DODGE RAM 1500. DASHBOARD HAS CRACKED AND IS CONTINUING TO NOT ONLY CRACK BUT TO DISINTEGRATE. IT HAS LARGE HOLES IN IT WHERE THE PLASTIC HAS FALLEN OFF LEAVING VERY SHARP IRREGULAR SECTIONS. SOME PIECES HAVE FALLEN OFF, AND SOME HAVE FALLEN IN,... INTO THE DUCTS AND CAVITIES UNDER THE DASHBOARD COVERING. I BELIEVE IT IS A DANGER TO DRIVER AND ESPECIALLY TO PASSENGER OF THE VEHICLE IN THE EVENT OF AN ACCIDENT, CRASH OR EVEN A SUDDEN STOP. IT AFFECTS THE WORKING OF THE FRONT WINDOW DEFROSTER AS SOME OF THE PIECES HAVE FALLEN INTO THE DUCTWORK. I HAVE SEARCHED THE INTERNET AND THIS IS A WIDESPREAD PROBLEM IN ALL PARTS OF THE COUNTRY. REPLACEMENT OF THE DASHBOARD IS OVER $1000. I THINK THAT DODGE SHOULD HELD BE RESPONSIBLE FOR THE SHODDY MATERIALS USED IN THE MAKING OF THIS DASHBOARD. *TR
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKED INTO MANY SHARP, LOOSE PIECES. AT THIS POINT, IT'S NOT HELD TOGETHER BY ANYTHING. MY CONCERN IS THAT IN THE EVENT OF AN ACCIDENT, THE PIECES COULD CAUSE INJURY TO ANY VEHICLE OCCUPANTS. IT'S BEEN CRACKED SINCE 2008 WHEN THE VEHICLE WAS APPROXIMATELY 6 YEARS OLD. A FRIEND HAS THE SAME MAKE/MODEL AND HAS THE SAME PROBLEM. *TR
WHEN THE TRUCK WAS A STOP AND I WOULD BEGIN TO DRIVE I WOULD HEAR A CLANKING NOISE THAT SOUNDED LIKE IT WAS COMING FROM THE REAR OF THE TRUCK. THIS WENT ON FOR A MONTH I FIGURED IT WAS SOMETHING IN THE BED MOVING AROUND. WHILE I WAS DRIVING ONE NIGHT, I HEARD A CRUNCH NOISE THAT THEN RESULTED IN THE REAR TIRES LOCKING UP AND CAUSING ME TO START SKIDDING, I WAS ABLE TO MAINTAIN CONTROL OF THE TRUCK AND STOP IT SAFELY. I WAS ABLE TO LIMP THE TRUCK HOME THIS TIME, AT 15 TO 20 MPH. IF I WENT ANY FASTER IT WOULD LOCK AGAIN. THIS IS THE SECOND TIME THE REAR IN THIS TRUCK HAS FAILED ME, THE FIRST TIME I WAS CRUISING AT HIGHWAY SPEED WHEN THE REAR LOCKED AND THE DRIVE SHAFT SEPARATED FROM THE DIFFERENTIAL CAUSING DAMAGE TO MY TRUCK AS WELL AS THE SHAFT. THE FIRST REPAIR COST ME $2500.00 AND I'M BEING QUOTED $1500.00 FOR THIS REPAIR. THIS IS A COMMON AND KNOWN PROBLEM ON THESE TRUCKS, CHRYSLER WON'T STEP UP AND TAKE ANY RESPONSIBILITY THEY JUST TELL ME THAT MY VIN WAS NOT COVERED UNDER THE RECALL DESPITE THE FACT THAT I AM EXPERIENCING THE SAME PROBLEMS AS THE TRUCKS THAT WERE RECALLED. I WILL NEVER BUY ANOTHER DODGE TRUCK! *TR
I HAVE A 2002 DODGE RAM 1500 AND MY DASHBOARD IS CRACKED FROM ONE END TO THE OTHER. THERE IS ALSO A HOLE WHICH MEASURES 9" LONG AND 3 1/2" WIDE. I BELIEVE UNDER THE RIGHT SITUATION THIS COULD CAUSE SERIOUS BODILY HARM. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THERE WAS A LOUP POP AS SMOKE BEGAN ESCAPING FROM UNDER THE VEHICLE. THE CONTACT EXITED THE VEHICLE AND DISCOVERED THAT THE TRANSMISSION HAD EXPLODED, CAUSING THE ENTIRE VEHICLE TO CATCH ON FIRE. THE FIRE DEPARTMENT ARRIVED AND EXTINGUISHED THE FIRE. A POLICE REPORT WAS NOT FILED. NEITHER THE DEALER NOR MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
UPPER RADIATOR HOSE BLEW-OUT,@42,000 MILES , AFTER REPLACING INCREASE IN ENGINE TEMP. REPLACED THERMOSTAT AND RADIATOR, TEMP REMAINED ELEVATED. VEHICLE NEVER OVERHEATED. ENGINE VALVES STARTED TAPPING, ANTIFREEZE ACCUMULATION ON THE INSIDE OF ENGINE OIL CAP. BAD HEADGASKETS. ENGINE OIL & FILTER CHANGED EVERY 2500 MILES. NOW WITH THE WARM WEATHER, ONLY OCCASIONAL ENGINE TAPPING AND NO ANTIFREEZE ON THE INSIDE OF ENGINE OIL CAP. HEAD GASKETS MUST BE LEAKING OR SHRINKAGE OF THE GASKETS WITH THE COLD WEATHER. CONTACTED DODGE AND THEY SAY THAT THEY HAVE NEVER HEARD OF THIS! CHECKED ONLINE AND FOUND MULTIPLE DODGE VEHICLE OWNERS WITH THE 4.7 LITRE ENGINE HAVE EXPERIENCED SIMILAR PROBLEMS. POOR ENGINE DESIGN, THIN WALLED ENGINE BLOCK, LUBRICATION HOLES IN ROCKER ARMS NOT DRILLED IN CORRECT LOCATION= CHECK REPLACEMENT ROCKER ARMS AS OPPOSED TO ORIGINAL EQUIPMENT. THIS IS A 2002 DODGE RAM 1500 PICKUP 4.7 ENG 43,000 MILES. CHRYSLER SHOULD HAVE A ENGINE RECALL AND REPLACED THESE DEFECTIVE ENGINES AS THEY WERE ONLY AVAILABLE FOR A FEW YEARS AND THEN DISCONTINUED, I WONDER WHY!! *TR
CRACKED DASHBOARD, WHEN I BOUGHT THIS TRUCK IT HAD A SMALL CRACK IN THE BOARD NOW A YEAR LATER IT HAVE ABOUT 8 CRACKS, I GOT A COVER FOR THE DASHBOARD, WAITING TO SEE IF THE MANUFACTURER WILL ISSUE A RECALL FOR THIS PROBLEM. *TR
THE DASHBOARD HAS STARTED CRACKING AFTER THE TRUCK HIT THE 60,000 MILE MARK. THERE ARE NOW HOLES IN PORTIONS OF THE DASHBOARD, AND THE PIECES HAVE FALLEN DOWN INTO THE HEATER MOTOR, AND IT HAS CAUSED THE DOORS ON THE HEATER TO NO LONGER OPEN AND CLOSE CORRECTLY, LEAVING THE VEHICLE WITH NO HEAT. WE HAVE CONTACTED DODGE AND THEY SAY THAT THIS IS NOT A DEFECT, AND WILL NOT RECALL THE DEFECTIVE PIECE, BUT THERE ARE NUMEROUS COMPLAINTS ABOUT THE SAME ISSUE, AND IT SEEMS TO BE COMMON WITH THE DODGE RAM. THIS PROBLEM IS AFFECTING THE HEAT IN THE TRUCK AND ISSUES WITH THE DEFROSTER, AND THIS IS A SAFETY ISSUE THAT NEEDS TO BE RESOLVED.
DRIVING ON HIGHWAY APPROX 65 MPH, STEERING WHEEL VIBRATING, SLOWED VEHICLE DOWN AS PULLING OFF EXIT TIRE TREAD FROM RIGHT FRONT PASSENGER SIDE OF VEHICLE SHREDDED. TIRE TRED IS STILL HANING ON TIRE. *TR
2002 DODGE RAM QUAD CAB - REPORTING THE CRACKING OF THE DASH BOARD, THERE HAS BEEN NO DAMAGE TO THE DASH, THE RAM WAS KEPT IN A COVERED GARAGE AND STILL HAS SEVERAL CRACKS COMPLETE ACROSS THE DASH. THE BROKEN AND LOOSE PLASTIC PARTS COULD POSE A SAFETY HAZARD. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT ANY SPEED THE ENGINE WAS MAKING A TICKING NOISE. THE VEHICLE WAS TAKEN TO THE LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH INDICATED THAT THE ENGINE VALVE HAD FAILED. THE MANUFACTURER WOULD NOT ASSIST WITH THE REPAIR BECAUSE OF THE AGE OF THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 45,000.
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 5 MPH THE VEHICLE WAS HIT BY ANOTHER VEHICLE ON THE DRIVERS SIDE. THE VEHICLE ACCELERATED FULL THROTTLE AND TRAVELED 100 YARDS, AND CRASHED INTO AN ELECTRICAL POLE KNOCKING IT DOWN. THE VEHICLE CONTINUED TO ACCELERATE ACROSS A FIVE LANE HIGHWAY AND CRASHED INTO ANOTHER VEHICLE. THE VEHICLE ROLLED OVER ON ITS SIDE, TRAVELED ANOTHER 75 YARDS AND THEN CRASHED INTO A BRICK BUILDING. THE AIR BAG DID DEPLOY. THE CONTACT SUSTAINED SEVERE INJURES TO THE LEFT SIDE OF HIS BODY AND FACE. THE CONTACT WAS AIR LIFTED TO A TRAUMA CENTER. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE FAILURE AND CURRENT MILEAGE WAS 77,755.
THE DASHBOARD ON MY 2002 DODGE RAM 1500 IS CRACKING IN MULTIPLE PLACES. I'VE CALLED EVERY DODGE DEALER IN TOWN, AND I'VE BEEN TOLD THAT NEITHER THEY NOR DODGE WILL TAKE CARE OF THIS. *TR
I WAS DRIVING HOME ONE NIGHT FROM SHOPPING AT WALMART AND WAS PULLED OVER BY THE LOCAL LAW ENFORCEMENT FOR NOT HAVING ANY TAIL-LIGHTS ON MY 2002 DODGE RAM. COME TO FIND OUT , NONE OF MY PARKING LIGHTS WORKED, BUT THE SIGNAL AND BRAKE LIGHTS DID WORK. UPON FURTHER INVESTIGATION AND A VISIT TO THE LOCAL DODGE DEALER TO FIND OUT THAT THE PARKING LIGHT CIRCUIT HAD BLOWN AND I WOULD NEED A NEW FUSE BOX ($550.00) AND A FRONT CONTROL MODULE ($250.00) AND AN HOUR AND A HALF OF LABOR ($133.50) + TAX, TOTALS CLOSE TO $1000.00 TO REPAIR A DEFECT THAT CHRYSLER/DODGE KNOWS ABOUT AND HAS THE DIAGNOSTIC EQUIPMENT TO SEARCH FOR SUCH A PROBLEM. ACCORDING TO THE PARTS PERSON AT THAT SAME DODGE DEALER I WENT TO, THIS A COMMON PROBLEM WITH DODGE TRUCKS. FROM MY INVESTIGATION ON THE INTERNET, I FOUND I AM NOT THE ONLY PERSON WITH THIS PROBLEM AND THAT THIS IS NOT THE ONLY MODEL YEAR THAT HAS THIS PROBLEM. THERE SHOULD BE A RECALL ON CHRYSLER/DODGE'S PART BEFORE THIS RESULT IN AN ACCIDENT AND/OR LOSS OF LIFE ON THE ROAD DUE TO A FAULTY CIRCUIT ON A CIRCUIT BOARD. THEY ARE MAKING MONEY ON AN ITEM THAT INVOLVES PUBLIC SAFETY. *TR
MY 2002 DODGE RAM HAS A BAD BLEND DOOR CONTROLLER. WHAT THIS MEANS IS THAT I ONLY HAVE COLD OR WARM AIR COMING OUT OF THE VENTS IN THE FRONT PART OF THE DASH AND AM UNABLE TO SWITCH THE AIR TO DEFROST THE WINDOWS. DEALER SAYS IT'S AN $800 FIX. THE PROBLEM IS THAT WHEN MY WINDOWS STEAM UP I HAVE TO USE A TOWEL TO WIPE THE WINDSHIELD AS I AM TRAVELING 70 MPH DOWN THE FREEWAY. HOW SAFE IS THAT. DODGE NEEDS TO FIX THIS SAFETY ISSUE!!! *TR
LEFT BRAKE LIGHT FAILED AROUND END OF JANUARY 2011. 1 1/2 WEEKS LATTER THE RIGHT BRAKE LIGHT FAILED. REPLACED BULBS. DID NOT FIX PROBLEM. REPLACED STOP LIGHT SWITCH. DID NOT FIX PROBLEM. MADE PHONE CALLS AND WAS TOLD THAT DODGE WAS HAVING ALOT OF PROBLEMS WITH THIS, THAT IT WAS THE (TAIL LIGHT TREE COMPONENT) AND THAT IT WAS LEFT UP TO THE CONSUMER TO HAVE THIS FIXED AND TO PAY FOR IT THEMSELVES. THAT'S NOT FAIR, IT'S NOT THE CONSUMERS FAULT IT QUIT WORKING, IT'S A PART MALFUNCTION AND SHOULD BE REPAIRED BY DODGE @ THEIR COST BEINGS THEY HAVE ALREADY KNOWN ABOUT THIS PROBLEM AND HAVE NOT DONE A RECALL ON IT. THIS IS VERY DANGEROUS TO THE CONSUMER AND COULD KILL SOMEONE. *TR
STARTED TRUCK TURNED ON HEADLIGHT SWITCH ,WAS ON HIGH BEAM SO PULLED LEVER TO DIM AN LIGHTS WOULD NOT DIM THEN WIPERS COME ON AND WOULDNT SHUT OFF AND WIPER SPRAYER COME ON AND WOULD NOT SHUT OFF BUT IF I HELD LEVER BACK ALL WENT OFF SO HAVE TO DRIVE HOLDING LEVER BACK.WHEN I GOT HOME AND SHUT TRUCK OFF ALL OF THE PROBLEMS WOULD NOT SHUT OFF EVEN WITH KEY OUT OF IGNITION SO HAD TO TIE LEVER BACK. *TR
CRACKED DASHBOARD. DANGEROUS DUE TO SHARP EDGES AND POSSIBLY INTERFERING WITH OPERATION OF AIRBAGS. *TR
MY DASHBOARD BEGAN CRACKING IN THE SUMMER OF 2005 AND HAS CONTINUED TO DETERIORATE TO THE POINT THAT IT IS COLLAPSING IN AND CREATING ELECTRICAL AND SAFETY ISSUES. *LN
DASHBOARD CRACKING AND HOLES IN IT. ENGINE WON'T SHIFT GEARS NOW AND DASHBOARD LIGHTS GO COMPLETELY OUT AT TIMES. *TR
I HAVE A 2002 DODGE RAM 1500. THIS TRUCK HAS A BIG PROBLEM WITH THE DASH. THE DASH START CRACKING REALLY BAD. DODGE DOES NOT WANT TO TAKE RESPONSIBILITY TO FIX THE PROBLEM. FOR A TRUCK THAT IS LESS THEN 10 YEARS OLD THAT I PAID 32,000 DOLLARS FOR THE DASH SHOULD NOT BE CRACKING. I BELIEVE DODGE SO HAVE A RECALL FOR THE DASHES BECAUSE ALMOST EVERY ONES DODGE RAM DASH IS CRACKED. I DID A WEB SEARCH AND EVERY ONES DASH CRACKS IN THE SAME SPOT RIGHT OVER THE AIR BAG. THE AIR BAGS IN MY TRUCK HAVE NEVER BEEN DEPLOYED. I AM SURE IF THIS TRUCK WAS EVER IN A WRECK THE AIR BAG COULD GET STUCK IN THE CRACK AND WONT GET DEPLOYED TO SAVE A LIFE. THANKS DODGE
DODGE RAM GAUGE CLUSTER GOES OUT ABOUT 5 YEARS AFTER THE RECALLED WIRING HARNESS WAS FIXED. WHEN THE GAUGE CLUSTER WENT OUT I HAD TO PAY TO HAVE THAT HARNESS FIXED AGAIN BECAUSE THAT'S WHAT SHORTED IT ALL OUT. ALSO THE RAPIER SHOP WAS NOT ABLE TO PUT BACK MY MILEAGE TO 63,XXX. IT NOW SHOWS 119,XXX. THAT'S ALMOST 55,XXX MILES MORE THEN I DOVE IN TO THAT SHOP WITH. YES I HAVE ALL THE OLD PARTS. THIS IS A VERY COMMON THING FOR THIS TRUCKS. DODGE DOES NOT WANT TO MAKE IT RIGHT. *TR
FAILURE OF "CROSSOVER TUBE" IN FUEL INJECTION SYSTEM. MASSIVE LEAKAGE VEHICLE WOULD NOT START. COULD HAVE CAUSED FIRE IF HAPPENED ON ROAD LUCKILY HAPPENED AS I WAS PULLING INTO DRIVEWAY. I HAVE FAILED PART AND WILL SEND WHEREVER IF DESIRED TO HAVE PART. *TR
DASHBOARD FALLING APART/ CRACKING. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 60 MPH THE FRONT PASSENGERS SIDE WHEEL DETACHED FROM THE VEHICLE. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND PULL OVER TO THE EMERGENCY LANE. THE VEHICLE WAS TOWED TO THE DEALER. THE TECHNICIANS DIAGNOSED THE FAILURE AND STATED THAT IT WAS CAUSED BY THE FRONT WHEEL HUB BEARING ASSEMBLY WHICH HAD SEPARATED. THE TECHNICIAN STATED THE UPPER AND LOWER CONTROL ARMS, FRONT STEERING, KNUCKLE HUB, ROTOR ASSEMBLY, BRAKE CALIPER, ABS SPEED SENSOR, BRAKE LINE HOSE, WHEEL, AND LUG BOLTS ALL NEEDED TO BE REPLACED. THE VEHICLE ALSO SUSTAINED DAMAGE TO THE FENDER. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,000.
DASH COMPONENTS CRACKING AND FALLING APART WITHOUT ABUSE. NOT CAUSED BY SUN OR HEAT EXPOSURE. CRACKED DASH PANELS POSE A HAZARD DUE TO EXPOSED WIRING USUALLY COVERED AND PROTECTED BY DASH. PARTS OF CRACKING DASH CAN FALL INTO WIRING AND COMPONENTS HOUSED IN THE DASH, INCLUDING AIRBAG COMPONENTS. CRACKED DASH PANELS ARE VERY SHARP AND CAN CAUSE INCREASED DANGER IN CASE OF CRASH OR OCCUPANT IMPACT WITH DASH PANELS. THREE OF THESE VEHICLES IN OUR FAMILY, ALL WITH SAME PROBLEM OF DASH COMPONENTS CRACKING WITHOUT ABUSE OR NEGLECT. AWARE OF NUMEROUS OTHER VEHICLES OF THIS MAKE WITH SAME ISSUES. *TR
MY TRUCK BEGAN LEAKING POWER STEERING FLUID WHILE PARKED OUTSIDE MY HOUSE. THE VEHICLE WAS NOT RUNNING, NOR MOVING. ENOUGH FLUID LEAKED OUT TO FORM A PUDDLE UNDER MY TRUCK. I USE THIS TRUCK TO TOW A 3200 POUND TRAVEL TRAILER. I AM THANKFUL I WAS NOT PULLING THIS TRAILER OR DRIVING THE TRUCK WHEN THE POWER STEERING BEGAN LEAKING. I AM NOT THE ONLY DODGE TRUCK OWNER TO WHOM THIS HAS HAPPENED. THIS IS A DESIGN FLAW, A SAFETY HAZARD AND THESE TRUCKS NEED TO BE RECALLED BEFORE SOMEONE IS SERIOUSLY INJURED OR POSSIBLY KILLED. I LIVE IN SOUTHWESTERN PENNSYLVANIA AND THE ROADS ON WHICH I TRAVEL ARE VERY STEEP AND WINDING. IT TERRIFIES ME TO THINK WHAT MAY HAPPEN IF THIS UNIT WAS TO FAIL WHILE I WAS NAVIGATING THESE ROADS. PLEASE TAKE ACTION TO FORCE DODGE TO CORRECT THIS DESIGN FLAW BEFORE SOMEONE DIES. THANK YOU!
2002 DODGE RAM 1500 HAS MULTIPLE CRACKS IN DASH W/ AT LEAST TWO IN THE PASSENGER SIDE AIRBAG AREA. HEATER AND DEFROSTER ALSO DO NOT FUNCTION PROPERLY. *TR
#1 WHEN IT GOT COLD I TURNED IT OVER TO THE HEATER. #2 HEAT WILL NOT COME OUT THE DRIVERS SIDE VENTS ,ONLY BLOWS COLD AIR. PASSENGER SIDE HAS HEAT BUT IS LACKING. THIS IS ON ALL OF THE HEATING SYSTEM UPPER AND LOWER. #3 HAVE NOT HAD IT REPAIR CAN'T AFFORD IT RIGHT KNOW. *TR
I HAVE A 2002 DODGE RAM 1500 AND MAY DASHBOARD HAD ONE CRACK 2 YEARS AGO. SINCE THEN MULTIPLE CRACKS HAVE APPEARED ALL ALONG THE DASH. MAY CONCERN IS THE DASH WILL FALL COMPLETELY APART OR A PIECE WILL COME LOOSE AND HIT SOMEONE. THANKS. *TR
STOPPED SEVERAL TIMES FOR NO TAILLIGHTS. WAS ADVISED THAT I COULD BE RAN OVER FOR NOT HAVING TAIL LIGHTS. LAMP OUT INDICATOR WAS NOT LIT. MECHANIC TRACED PROBLEM DOWN TO FCM (FRONT CONTROL MODULE). *TR
I OWN A 2002 DODGE RAM 1500 AND THE DASH LOOKS LIKE IT HAS BEEN THROUGH A WAR ZONE. IT IS CRACKED ALL TO PIECES AND PARTS ARE STARTING TO FALL OFF.
JUST WHAT HAPPENED TO THE PHASE "RAM TOUGH" I'VE HAD MY 2002 DODGE RAM 1500 SINCE IT WAS NEW; I HAD INSTALLED A CARPETED DASH COVER A FEW MONTHS AFTER I BOUGHT THE TRUCK SO THE DASHBOARD WOULD BE PROTECTED FROM THE SUN. I EVEN INSTALLED A RETRACTABLE ACCORDION STYLE SUNSHADE. IN MID 2005, I WAS CLEANING THE INTERIOR AND REMOVED THE COVER ONLY TO FIND THREE CRACKS IN MY DASHBOARD, SINCE THEN I HAVE NOTED MORE AND MORE CRACKS WITH VERY SHARP EDGES TO THE POINT THAT NOW I HAVE HOLES WITH SHARP EDGES AND PIECES OF DASHBOARD FALLING DOWN INSIDE THE A/C DUCTS AND INTO THE WIRING OF THE DASH AREA, ALSO I SHOULD MENTION THAT SINCE THESE PIECES HAVE FALLEN INTO THE DUCTS, MY A/C UNIT IS NOT WORKING PROPERLY IN THAT THE INTERNAL DOORS TO DIVERT HOT AND COLD AIR ARE BEING BLOCKED BY THESE BROKEN PIECES AND NO LONGER OPEN OR CLOSE. I FEEL THAT DODGE NEEDS TO MAN UP AND PUT OUT A RECALL. LOOK, I LOVE MY TRUCK, IT'S MY THIRD ONE, AND I'VE BEEN A LOYAL CUSTOMER FOR MANY MANY YEARS. IT'S NOW TIME FOR DODGE TO SHOW THEIR LOYALTY TO ITS CUSTOMERS!!! *TR
I PURCHASED MY 2002 DODGE RAM 1500 ABOUT 3 MONTHS AGO IN AUGUST, THE FIRST INCIDENT OCCURRED WHILE DRIVING DOWN A VERY BUSY 35 MPH ROAD JUST PASSED A DANGEROUS SCHOOL ZONE AND I HAVE A TOTAL LOSS OF STEERING. TURNS OUT MY POWER STEERING RACK AND PINION HAS FAILED. NOW IN 12 MONTH I HAVE REPLACED THE PART 4 MORE TIMES AND IT IS STILL BROKEN LEAVING ME EVERYTIME WITH A TOTAL LOSS OF STEERING. THE TRUCK NOW SITS IN MY DRIVEWAY AS I PAY FOR IT EVERY MONTH BECAUSE DODGE WONT DO ANYTHING ABOUT THIS PROBLEM THAT CANT BE FIXED. *TR
TL*THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE EXTERIOR LIGHTS (PARKING LIGHTS) FAILED AND THEY WOULD NOT ILLUMINATE WHEN NEEDED. THE CRUISE CONTROL LIGHT ON THE STEERING WHEEL ALSO FAILED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS INFORMED THAT THE FUSE BOX NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED BUT THE PARTS WERE ORDERED. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT MILEAGE WAS APPROXIMATELY 101,000. THE FAILURE MILEAGE WAS APPROXIMATELY 100,980.
NO PARKING LIGHTS. THE FUSE BOX IS NEEDED TO BE REPLACED. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →