TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE PLASTIC TETHERS ON BOTH REAR SEAT BELTS WERE FRACTURED. THE CONTACT STATED THAT THE TETHERS WERE BEING USED TO HOLD A CHILD SAFETY SEAT ONLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE FAILURE MILEAGE WAS 110,000 AND THE CURRENT MILEAGE WAS 136,000. *TR
2002 Dodge Ram 1500 complaints
Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →
RETAINING CLIPS FROM THE LIMITED SLIP CLUTCH PACKS IN THE REAR DIFFERENTIAL, FRACTURED AND FELL INTO THE GEARS, LOCKING THE REAR END. THE TRUCK SLID ON A DIRT ROAD INTO A GATE CAUSING MINOR BODY DAMAGE. THIS IS THE 9.25 INCH RING GEAR AXLE WITH A DANA TRU-TRAC LIMITED SLIP. *TR
I HAVE HAD TROUBLE WITH MY POWER TRAIN AND WHEEL TWICE,THE FIRST INCIDENT THE FRONT WHEELS BROKE APART COMPLETELY, I WAS DRIVING AT A SLOW SPEED SO NO INJURIES EXCEPT TO THE HIGHWAY I HAD IT REPLACED AND LESS THAN THREE YEARS HAD TO BE REPLACED AGAIN. MY DASH IS CRACKED SO BAD IT LOOKS JUST AWFUL.I HAD NO IDEA SO MANY OTHER PEOPLE HAD THE SAME PROBLEM. I WAS NEVER NOTIFIED ABOUT THE RECALL ON THE POWER TRAIN. I AM VERY DISAPPOINTED ABOUT THAT. I HAVE SEVERAL GRAND KIDS THAT RIDES WITH ME. I SHOULD HAVE BEEN NOTIFIED, AND SEND A REPLACEMENT LETTER. THE UNKNOWN OR OTHER IN THE AFFECTED PARTS IS MY DASH. *TR
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. MANY SPOTS ON THE DASH THAT COULD SEVERELY INJURE AN INDIVIDUAL IN THE EVENT OF AN ACCIDENT BECAUSE OF THESE CRACKS WHEN DEFROST IS TURNED ON PIECES OF FOAM AND PLASTIC SHOOT OUT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
DASHBOARD ON MY 2002 DODGE RAM IS COMPLETELY CRACKED AND IS FALLING APART. THERE ARE SEVERAL JAGGED EDGES WHICH ARE A SAFETY RISK THAT COULD CAUSE SEVERE INJURY IF VEHICLE WAS INVOLVED IN AN ACCIDENT. DODGE WILL NOT REPLACE OR FIX THE PROBLEM. SOMETHING NEEDS TO BE DONE ABOUT THIS ISSUE AS IT IS A DEFECT WITH THEIR MATERIAL WITHIN THEIR VEHICLES. *TR
THE DASHBOARD IN MY TRUCK HAS DISINTEGRATED TO THE POINT THAT I HAD TO REMOVE IT BECAUSE I WAS SCARED THAT ONE OF MY KIDS WOULD GET HURT OR EVEN KILLED IF WE WERE INVOLVED IN AN ACCIDENT. I BELIEVE CHRYSLER CO. SHOULD INITIATE A FULL RECALL AND REPLACE THE PLASTIC DEATH TRAPS THEY INSTALLED IN THEIR VEHICLES. *TR
DASHBOARD IS CRACKING BADLY---POSSIBLE SHARP SHREDS IF ACCIDENT OCCURS--POSSIBLE PROBLEM WITH DEFROST IF PIECES OF DASH CLOG DEFROST VENTS--VEHICLE WAS GARAGE KEPT FOR MOST OF IT 9 YRS---VEHICLE IN LIKE NEW CONDITION OTHER THAN DASH FALLING APART---THANK YOU *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT UPON INSPECTION, IT WAS FOUND THAT THE FRAME WAS SEVERELY RUSTED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 140,000.
WHINING NOISE IN DIFFERENTIAL AT ALL SPEEDS STRAIGHT AHEAD AND TURNING. REPLACED PINION BEARINGS, RACES, AND CARRIER BEARINGS AND RACES. PINION GEAR AND RING GEAR OK BUT BEARINGS WERE ROUGH. CRACKED DASH. REPAIR COST ON DIFFERENTIAL $800. PARTS. DID LABOR SELF. CRACKED DASH NOT REPAIRED. *TR
THE VEHICLES DASHBOARD IS FALLING APART, CRACKING UP LIKE THIN POTATO CHIPS. NO ABUSE TO THE VEHICLE OF ANY KIND. IT IS JUST CRACKING UP FROM POOR LOUSY PLASTIC THAT CAN'T HANDLE WEATHER CONDITIONS INSIDE THE VEHICLE. DODGE/CHRYSLER/FIAT SHOULD RECALL THE VEHICLE FOR DEFECTIVE PRODUCT WHICH IS THE DASHBOARD PLASTICS. THIS IS AN ISSUE THAT HAS MOST OF THERE TRUCKS DOING THIS EXACT SAME THING. *TR
GAS PEDAL STUCK, AND CAUSED UNINTENDED ACCELERATING WHILE MAKING A LEFT TURN ONTO A BUSY STREET. VEHICLE SPUN OUT WHILE MY HUSBAND TRIED TO GET THE PEDAL UNSTUCK THE TRUCK SPUN OUT MORE AND TURNED A 180 FACING ONCOMING TRAFFIC BACK PASSENGER TIRE HIT AGAINST THE CEMENT MEDIAN KNOCKING THE TIRE IN AND BUSTING THE AXEL. *TR
THE DASHBOARD HAS DEVELOPED LARGE CRACKS. IT IS DISTRACTING WHILE DRIVING AND COULD POSSIBLE BE A SAFETY ISSUE. I ALSO ALMOST CUT MY HAND WHEN APPLYING INTERIOR CLEANER/SHINE THIS PAST SATURDAY. I KNOW I NEED TO BE CAREFUL BUT IT IS PRETTY RIDICULOUS FOR THIS TO BE CRACKED SO BAD. DODGE NEEDS TO STEP UP AND AT LEAST OFFER STEEP DISCOUNTS TO GET THIS FIXED. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THERE WAS AN ABNORMAL SCRAPING HEARD FROM THE REAR OF THE VEHICLE. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MECHANIC ADVISED THE CONTACT THAT THE REAR DIFFERENTIAL WOULD HAVE TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 170,000.
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD DEVELOPED A LARGE FRACTURE, WHICH SPREAD ACROSS THE ENTIRE DASHBOARD. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 95,000 AND THE CURRENT MILEAGE WAS 100,000. ... UPDATED 02/28/13 *BF
DASH BOARD CRACKED AND FELL IN LEAVING SHARP PIECES OF PLASTIC ALL OVER DASH BOARD. PLASTIC HAS FALLEN INTO DEFROSTER VENTS. NOW NO HEAT ON LEFT SIDE OF TRUCK. *TR
MY STEERING IS VIBRATING AT LOW SPEEDS EASING INTO CURVES LEFT OR RIGHT AND CAUSES THE STEERING WHEEL TO SHAKE AS IF I'M GOING TO SHAKE OFF THE ROAD. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED. THE CONTACT TOOK THE VEHICLE TO THE DEALER FOR INSPECTION BUT IT WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 147,000.
THE HEATER "VENT CONTROL" HAS STOPPED WORKING ON MY TRUCK AND I CAN NO LONGER SELECT "DEFROST" IN MY TRUCK. THIS IS A HUGE SAFETY ISSUE, AS THE VEHICLE CANNOT BE DRIVEN WITHOUT CLEAR VISIBILITY THROUGH THE FRONT WINDSHIELD. APPARENTLY, THIS IS A COMMON ISSUE FOR DODGE RAM TRUCKS AND HAS NEVER BEEN RECALLED. I CANNOT DEFROST MY WINDOWS AS A RESULT. I'VE BEEN HOLD IT'S THE HVAC BLEND DOORS. *TR
NO HEAT OR A/C ON DRIVER'S SIDE. IT HAS DUAL CLIMATE ZONES. LOOKED ON ONLINE FORUMS AND SAW OTHERS ARE HAVING SAME ISSUES. *TR
DASH IS CONTINUOUSLY CRACKING AND FALLING APART. *TR
I WAS JUST DRIVING ALONG, CRACK MY DASH CRACKED FROM FRONT END TO ALMOST THE BACK. THE CRACK CAUSED ME TO JUMP SWERVE MY TRUCK ALMOST CAUSING AN ACCIDENT. DODGE HAS BEEN NO HELP AND MY DASH HAS DETERIORATED EVEN MORE EVER SINCE, I'M GETTING VERY WORRIED IT MIGHT AFFECT THE AIR BAGS AS ALL THE DASH PIECES FALL INTO THE RECESS WHERE THE AIR BAGS ARE WHICH WOULD BE A BAD THING SHOULD THERE BE AN ACCIDENT. *TR
STARTING IN OCTOBER OF '08 I NOTICE A SMALL VERTICAL CRACK IN MY DASH ON THE TOP OF MY DASH BETWEEN THE PASSENGER AIRBAG AND THE RADIO. SINCE THEN THE CRACK HAS GROWN AND THEN A PIECE BROKE OFF AND TOO MY SURPRISE IS VERY SHARP. *TR
THE DASHBOARD ON MY 2002 DODGE RAM 1500 HAS DEVELOPED A CRACK (6-7 INCHES LONG) NEAR THE AIR BAG OF THE PASSENGER. I FEEL THIS TO BE A SAFETY HAZARD AS THE AIR BAG DEPLOYMENT COULD CAUSE PARTICLES OF PLASTIC TO BE THROWN AT HIGH SPEEDS THROUGHOUT THE VEHICLE. THE VEHICLE IS A USED RAM AND IT IS UNKNOWN IF THE CRACK WAS THERE PRIOR TO PURCHASE OR NOT. BECAUSE OF THE SUMMER HEAT, THE VINYL EXPANDS WHICH CLOSES THE GAP AND NOW THE COLD WEATHER CONTRACTS IT AND REVEALS THE CRACK. THIS CONTINUOUS EXPANDING AND CONTRACTING COULD CAUSE, OVER TIME, THE VINYL TO BECOME WEAK AND BREAK DOWN FURTHER. *TR
DASHBOARD CRACK. *TR
HI, I READ AN ARTICLE BY CHANNEL 6 NEWS PROBLEM SOLVERS IN ORLANDO, FLORIDA. THAT DID A REPORT ON DASHBOARDS COLLAPSING IN 2002 DODGE RAM AND OTHER MODELS. IN THE ARTICLE, IT SHOWED THAT DODGE WAS REPLACING THE DASHBOARDS AT A COST OF $100 TO THE CUSTOMER. 2 YEARS AFTER I BOUGHT MY TRUCK, MY DASH STARTED CRACKING. A FRIEND OF MINE HAD A 2003 QUAD CAB AND HE WAS EXPERIENCING CRACKS IN HIS DASH IN THE EXACT SAME SPOTS. A YEAR LATER HE TRADED HIS TRUCK IN AND I STILL HAVE MINE. MY DASH IS STILL CONTINUING TO CRACK TO THIS DAY. SINCE MY DASH STARTED CRACKING, I HAVE HAD OTHER PROBLEMS WITH MY TRUCK. MY STEREO IS MESSING UP. MY A/C AND BLOWER MOTOR DON'T WORK RIGHT. MY HEATER CORE LEAKS. IN SUMMER TIME I HAVE NO A/C. IN WINTER I HAVE NO HEAT AND NO WINDOW DEFROSTER. WHEN IT RAINS, I HAVE NO DEFROSTER. THESE ARE A SAFETY ISSUE IF I CANT SEE WHERE IM DRIVING. FOR THE PAST 2 YEARS, I'VE BEEN TRYING TO GET DODGE TO REPLACE MY DASH. THEY WILL REPLACE IT ONLY AT FULL COST TO ME! WILL YOU FINALLY FORCE DODGE INTO RECALLING THESE 01-04 DODGE RAM, DAKOTA AND DURANGO DASHBOARDS???????????????????????. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE LOW COOLANT WARNING LIGHT ILLUMINATED AND WHITE SMOKE STARTED TO EMIT FROM THE EXHAUST. THE CONTACT MENTIONED THAT HE WAITED FOR VEHICLE TO COOL DOWN AND ADDED COOLANT FLUID TO THE RADIATOR. THE VEHICLE WAS NOT TAKEN TO REPAIR SHOP OR DEALER TO BE INSPECTED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF FAILURE WHO FILED A REPORT AND DID NOT OFFER ANY ADDITIONAL ASSISTANCE. THE FAILURE AND CURRENT MILEAGE WAS 54,000.
MAIN DASH BEGAN CRACKING IN MULTIPLE PLACES. FORWARD DASH PANEL HAS NOW CRACKED AND SPLIT INTO MANY SEPARATE PIECES CREATING LOOSE, SHARP, PLASTIC MATERIALS WHICH POSE A SAFETY HAZARD IN THE EVENT OF A CRASH. SOME OF THE PIECES HAVE CRACKED AWAY AND HAVE FALLEN BEHIND THE INSTRUMENT PANEL AND SOME HAVE FALLEN INTO THE DUCT WORK AS WELL. HAVING OCCURRED ON MANY DODGE RAMS, THIS CREATES A WIDE-SPREAD SAFETY ISSUE AND NOT JUST AN ISOLATED INCIDENT. I STRONGLY FEEL THAT A RECALL SHOULD BE ISSUED ON THE AFFECTED YEARS AND THE FAULTY DASH PANELS SHOULD BE REPLACED BY THE MANUFACTURER TO PREVENT ANY UNNECESSARY INJURIES OR SAFETY CONCERNS. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 65 MPH A PIECE OF THE DASHBOARD FRACTURED AND BEGAN TO CRACK IN FOUR DIFFERENT PLACES. THE VEHICLE WAS TAKEN TO SEVERAL INDEPENDENT MECHANICS FOR DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THERE WERE NO REPAIRS BUT INSTEAD, THE ENTIRE DASHBOARD WOULD NEED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED BUT OFFERED NO ASSISTANCE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 94,000. ...UPDATED 10/17/12 *BF UPDATED 10/17/12
2002 DODGE RAM 1500 DRIVING AT 55 MPH CAME TO A STOP, SUDDENLY WHITE SMOKE STARTED COMING OUT OF TAIL PIPE WITH SWEET SMELL OF ANTI-FREEZE. VEHICLE WILL LOSE POWER TOLD THAT ENGINE HEADS NEED TO BE REPLACED. THERE IS A ENGINE DESIGN FLAW FOR THIS YEAR AND MODEL THAT DODGE IS NOT WILLING TO ADMIT NOR REPAIR THERE ARE MULTIPLE COMPLAINTS BUT THERE WAS NEVER A RECALL. VEHICLE WILL SMOKE UPON STARTING AND SMOKE WILL COME BACK OFF AND ON. JUST WANT DOD GE TO ADMIT THE ISSUE AND COVER REPAIR. *TR
SHORTLY AFTER ENTERING HIGHWAY 281, MY ENGINE FELL ON IT'S FACE. I PUSHED THE GAS PEDAL BUT GOT NOTHING BUT RPM'S FROM THE ENGINE. I BEGAN TO MOVE OVER TO THE RIGHT WITH NO POWER, LITTLE STEERING, A DASH FULL OF ERROR LIGHTS, AND DOING MY BEST NOT TO GET HIT BY PASSING VEHICLES. ONCE I GOT TO THE SIDE OF THE ROAD, THE ENGINE WASN'T RUNNING. I STARTED THE ENGINE AND CHECKED MY GAUGES. THE CHECK ENGINE LIGHT WAS ON, THE WATER TEMP WAS NEAR THE RED ZONE, AND THE ENGINE SOUND LIKE BOWLING BALL IN A DRYER. THERE WAS FLUID ON THE GROUND OR SMOKE FROM THE TAILPIPES SO I FELT IT WAS SAFER TO GET OFF THE HIGHWAY WITH THE TRUCK. NEAR THE EXIT, I PULLED IN A STATION WHERE I CHECKED THE TRUCK AND TOP-OFF THE WATER. THE SOUND WAS LIKE A DROPPED ROCKER ARM. I HAD THE TRUCK TOWED TO THE DEALER WHERE THEY FROM THE "FACTORY" COATING INSIDE THE OIL PAN HAD DELAMINATED AND WAS SUCKED INTO THE PICKUP TUBE. THE COATING THEN PLUGGED THE SCREEN AND PICKUP TUBE. I CALLED DODGE CARES AND THEY TRIED TO BLAME ME THEN THE OIL. I TOLD THEM I'VE NEVER USED ADDITIVES, ALWAYS USE MOBIL ONE, AND I HAD RECEIPTS DATING BACK TO THE DAY I DROVE THE TRUCK OFF THE LOT NEW. THEY CLAIMED THIS WAS A NON-ISSUE AND IT HAD NOT BE REPORTED BEFORE NOW. I HAVE ALWAYS TAKEN VERY GOOD CARE OF MY VEHICLES AND TO BE TOLD A MANUFACTURING ERROR IS MY FAULT DOES NOT SET WELL WITH ME. NOW I HAVE TO REPLACE THE WHOLE ENGINE BECAUSE SOME ENGINEER WAS DUMB ENOUGH TO COAT THE INSIDE SURFACE OF THE OIL PAN. I NORMALLY TRAVEL DURING THE
AIR CONDITIONING WORKS FINE, AS LONG AS THE VEHICLE IS MOVING. WHEN STOPPED AT TRAFFIC LIGHTS OR INTERSECTIONS, THE A/C GETS WARM, AS IF THE CONDENSER IS NOT WORKING. WHEN STARTING UP AGAIN, IT GETS COLD AFTER A BIT OF TIME. SEARCHED THE INTERNET, AND FOUND THIS IS A PROBLEM THAT OCCURS OFTEN, AND MANY SAID CHECK THE FUSE #39. ON AUG. 1, I CHECKED THE FUSE, AND FOUND THAT THE PLASTIC AND METAL PARTS OF THE FUSE HAD MELTED ONTO THE SPOT IT WAS PLUGGED INTO. ALL OF THE OTHER FUSES SEEM TO BE FINE, BUT THERE IS A TINY CHUNK OF METAL I CANNOT REMOVE FROM THE FUSEBOX TO PLUG IN ANOTHER FUSE, NOR DO I WANT TO PLUG IN ANOTHER FUSE, AS I DON'T KNOW WHY THE PREVIOUS ONE MELTED. I AM NOT SURE IF THIS IS COVERED IN ANY RECALLS. ALSO, WHEN I TRIED TO HAVE THE TRUCK INSPECTED, IT FAILED FOR THE CHECK ENGINE LIGHT, AND THERE ARE SEVERAL RECALLS LISTED IN THE POSSIBLE CAUSE LIST FOR THE CODE THAT REGISTERED IN THE INSPECTION MACHINE. *TR
I WAS REAR ENDED AT A RED LIGHT AND MY DASH BOARD SUSTAINED MULTIPLE FRACTURES. PART OF THE DASH BOARD FRACTURED AND BECAME AIRBORNE IN THE VEHICLE. IT WAS THE SIZE OF AN IPHONE. THERE WAS ALSO ANOTHER PART OF THE DASHBOARD WHERE A HOLE IS PRESENT AND THE DASH BOARD IS SUNKEN IN. VERY DISAPPOINTED WITH THE QUALITY AND SAFETY ISSUES. PHOTOS WERE FORWARDED TO MY ATTORNEY. *TR
THE DASH HAS CRACKED IN MULTIPLE AREA'S CAUSING SHARP EDGES IN THE DASH. VERY EASY FOR KIDS TO CUT THERE HANDS. ALSO IF VEHICLE WAS INVOLVED IN A ACCIDENT THE SHARP EDGES WOULD COME LOSE HITTING THE DRIVER AND PASSENGERS IN THE VEHICLE CAUSING BODILY HARM. *TR
CRACKS BEGIN TO APPEAR IN THE DASHBOARD IN APRIL 2009 JUST BELOW THE WINDSHIELD AND HAVE NOW BEGAN TO SHOW UP IN THE MAIN DASHBOARD CAP. A LARGE GAPING SLIT NEAR THE INSTRUMENT DISPLAY APPEAR ON JULY 5, 2012. ON JULY 11, 2012 POWER WAS LOST TO THE GAUGES ON THE INSTRUMENT PANEL WHICH ALSO INCLUDED THE HAZARDS, TURNING SIGNALS, BRAKE LIGHTS AND ONE HEAD LIGHT. REQUESTED ELECTRONICALLY THROUGH THE CHRYSLER/DODGE, OFFICIAL WEBSITE POSSIBLE RECALLS AND I WAS CONTACTED VIA PHONE 24 HOURS LATER WITH A CONFIRMATION THAT NO PENDING OR MISSED RECALLS WERE IN PLACE FOR THE TRUCK. WHEN ASKED IF THERE WERE ANY SOLUTIONS TO THE COMPLAINTS OF CRACKED DASHBOARDS IN THE DODGE RAM 1500 MADE IN 2002, THE REPRESENTATIVE INDICATED THAT THERE WERE NO KNOWN COMPLAINTS LISTED FOR THE DASHBOARD AND PROVIDED NO RESOURCE IN BETTER REPLACEMENT PART. SCHEDULED TO HAVE VEHICLE CHECK THE WEEK OF JULY 16,2012. *TR
DASH BOARD HAS DEVELOPED SEVERAL CRACKS BOTH FRONT AND REAR. *TR
THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE HAIRLINE CRACKS AND PIECES ARE BEGINNING TO FALL BEHIND THE DASH. I'M AFRAID THAT THESE PIECES COULD NEGATIVELY IMPACT THE FUNCTION OF THE AIRBAGS, HEATING / COOLING SYSTEM, OR OTHER ELECTRICAL COMPONENTS OF THE VEHICLE. IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS CONCERNING THIS ISSUE. *TR
THE DASH CAP IN MY DODGE RAM 1500 HAS CRACKED IN SEVERAL PLACES. THIS HAS CAUSED MANY VERY SHARP SHARDS OF PLASTIC THAT WOULD BE EXTREMELY DANGEROUS IN A COLLISION RESULTING IN UNNECESSARY INJURY TO ANY PASSENGERS IN THE VEHICLE. I FIRMLY BELIEVE THIS SHOULD TRIGGER A FULL RECALL OF ALL TRUCKS AFFECTED. CHRYSLER IS AWARE OF THE PROBLEM AND WILL NOT VOLUNTARILY START A RECALL. I MYSELF HAVE CUT MY FINGERS AND HANDS JUST WIPING OFF THE DASH BOARD WHILE CLEANING. I BEG OF YOU TO START AN INVESTIGATION BEFORE SOMEONE IS INJURED VERY BADLY IN AN ACCIDENT BY THESE SHARDS BECOMING PROJECTILES. THIS PROBLEM AFFECTS HUNDREDS OF THOUSANDS OF THESE TRUCKS. PLEASE TAKE THIS VERY SERIOUSLY! *TR
NOTICED WHILE DRIVING THAT THE RIGHT HAND CORNER OF THE UPPER DASHBOARD PIECE NEXT TO THE WINDOW WAS RATTLING. UPON FURTHER INVESTIGATION FOUND THAT TWO OF THE ATTACHMENT POST FOR THE PANEL WERE COMPLETELY SEPARATED FROM THE UPPER DASH PANEL ON THE UNDER SIDE OF THE PANEL WHICH MATE TO A FRICTION CLAMP UNDER THE PANEL.ALSO NOTICED THAT THE SPEAKER GRILL WAS CRACKED AND COMING APART IN THE SAME AREA. NOTE: THE DASH AREA HAS NEVER BEEN DISTURBED SINCE NEW OR HAS BEEN IN A WRECK OR HAS THE DASH HAD ANY KIND OF IMPACT. PERHAPS IF DODGE HAD PUT MORE EMPHASIS ON QUALITY THAN PROFIT ,THEY WOULD BE IN BETTER SHAPE. *TT
THE DASHBOARD OF MY DODGE RAM IS DISINTEGRATING INTO SHARP POINTED SHARDS OF PLASTIC. THE PLASTIC MATERIAL WHICH MAKES UP THE DASH HAS CHANGED IN IT CHARACTERISTICS SO AS TO BECOME QUITE BRITTLE. THE POTENTIAL FOR THESE SHARDS TO BECOME PROJECTILES AND/OR ANYTHING COMING IN CONTACT WITH THE DASH CAUSING THE DASH TO FREELY BREAK APART INTO HUNDREDS OF KNIFE-LIKE BLADES AND CAUSING INJURY, IS IMMINENT. WE HAVE MADE GIANT STRIDES IN VEHICLE OCCUPANT SAFETY BY REQUIRING SHATTER PROOF GLASS, REQUIRING OCCUPANTS TO USE SEATBELTS, ETC. . NOW WE ARE FACING OTHER DILEMMAS WHERE MANUFACTURERS HAVE INTRODUCED MATERIALS IN THE MANUFACTURE OF VEHICLES WHICH MAY NEGATE THOSE SAFETY PROGRESSIVE INNOVATION GOVERNMENT AGENCIES HAVE WORKED SO HARD TO IMPLEMENT. ALTHOUGH MY CURRENT CONCERN MAY BE PREVENTIVE IN NATURE I BELIEVE ANY REASONABLE AND PRUDENT PERSON CAN EASILY DEDUCE THE POTENTIAL FOR GRAVE HARM WHICH MAY BEFALL THE CONSUMER UNDER THE RIGHT CIRCUMSTANCES. THE DODGE DASHBOARD REPRESENTS A CLEAR AND PRESENT DANGER TO THE OCCUPANTS OF THESE VEHICLES. *JS
MY DASH HAS COMPLETELY CRACKED AND IS IN PIECES,(SHARP PIECES), IT COULD AFFECT THE WIRING IN MY DASH, IF I DID HAVE AN ACCIDENT THE AIR BAGS IN THE DASH COULD THROW THOSE SHARP PIECES AT ME AND MY PASSENGERS. NOTE: THESE CRACK WERE AT NO FAULT OF MINE OR MY PASSENGERS. THE CRACKS STARTED TWO YEARS AFTER I BOUGHT THE TRUCK BRAND NEW.
DODGE COLLIDED WITH ANOTHER VEHICLE IN THE FRONT LEFT AND THEN THE OTHER VEHICLE SPUN AROUND AND HIT THE SIDE OF THE DODGE. ALL SAFETY AIRBAGS IN CAR FAILED TO DEPLOY AND NO AIRBAG CHECK LIGHT WAS ON DURING THE LIFE OF THE DODGE. ALSO THE OTHER VEHICLE WAS A DODGE AND IT HAD LESS DAMAGE AND ALL AIRBAGS DEPLOYED IN THAT VEHICLE. *TR
TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE KEYS COULD BE EASILY REMOVED FROM THE IGNITION WHILE DRIVING OR WHEN ANY GEAR. OCCASIONALLY, THE VEHICLE COULD NOT BE SHIFTED INTO PARK, CAUSING THE VEHICLE TO ACCELERATE BACKWARD. THE DEALER WAS NOTIFIED OF THE ISSUE WHO ADVISED THAT THERE WERE NO RECALLS FOR THE VEHICLE. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 208,000.
DASH CRACKED,CUT FINGER ON IT AND THE CRACKS ARE GETTING WORSE. PIECES COULD FLY UP AND HIT ME IN THE FACE WHILE DRIVING. *TR
VEHICLE BLOWER MOTOR FUSE WAS BLOWN ON THIS OCCASION, AND THEN LATER DATES THE AC CONDENSER FAN FUSE WAS BLOWN. THE 40 AMP FUSE FOR THE BLOWER MOTOR WAS REPLACED TO FIX THE FIRST PROBLEM. THE CONDENSER FAN FUSE WAS REPLACED AT LEAST ONCE, AND THEN THE FUSE BOX - WHERE THE CONDENSER FAN FUSE GOES - MELTED SO THAT THE FUSE COULD NOT BE REPLACED. TAKING IT TO THE DEALER TODAY. ALSO NOTICED LOTS OF DASHBOARD CRACKING COMPLAINTS. I ALSO HAVE A DASHBOARD THAT IS SERIOUSLY CRACKED. PAID TO REPLACE THE PART CLOSEST TO THE WINDOW, BUT THE DASHBOARD OVER THE INSTRUMENT PANEL WAS NOT REPLACED. ASKED DEALER TO REPLACE IT THREE TIMES, AND ALL THREE TIMES THEY SAID NONE WAS IN STOCK. ONE PERSON TOLD ME THAT THEY DON'T LIKE REPLACING THEM BECAUSE OF THE COMPLEXITY OF THE JOB. *TR
DASHBOARD IS CRACKING IN SEVERAL PLACES AND FALLING APART. I TOOK THE DASH COVER OFF TO GLUE IT BACK TOGETHER AND SEEN THAT THE DASH BODY IS ALSO CRACKING, AFTER GLUING THE TOP DASHBOARD BACK TOGETHER, LESS THAN A MONTH LATER CRACKS APPEARED NEXT TO THE CRACKS THAT I GLUED TOGETHER. IT IS ONLY A MATTER OF TIME BEFORE THE DASH BODY COLLAPSES. *JS
THE DASHBOARD IN THE 2002 DODGE RAM 1500 HAS MULTIPLE CRACKS AND PIECES ARE FALLING INTO THE A/C VENTS AND THE FIREWALL. THERE ARE MANY SHARP EDGES AND LOOSE BROKEN PIECES AND I'M AFRAID IF THERE IS AN ACCIDENT THERE COULD BE FRAGMENTS THAT BREAK APART AND COULD POTENTIALLY CAUSE EYE DAMAGE OR SEVERE LACERATIONS. PLEASE ADDRESS THIS ISSUE WITH DODGE AS I HAVE FOUND MULTIPLE COMPLAINTS FROM NUMEROUS OWNERS. *JS
MY 2002 RAM VAN 1500 6 CYL ENGINE FAILED STATE REQUIRED SMOG CHECK. THE CHECK ENGINE LIGHT WENT ON PRIOR TO THIS. THE SMOG REPORT SHOWED 3 CYLINDERS OUT OF 6 WERE MISFIRING. THE DIAGNOSIS WAS DAMAGED VALVES AND LOST COMPRESSION. AFTER THE MECHANIC OPENED THE ENGINE HE FOUND BOTH HEADS TO BE CRACKED. HE ALSO FOUND PROBLEMS WITH THE WATER PUMP AND RADIATOR. THE TOTAL COST OF REPAIR WAS $3100. AFTER FURTHER INVESTIGATION I FOUND OUT THAT THERE ARE THOUSANDS OF 1500 ENGINES THAT FAILED FOR THE SAME REASON. AS WITH THE OTHER OWNERS I CHANGED MY OIL AT REGULAR INTERVALS AND MAINTAINED THE VEHICLE PROPERLY. I HAD A 1997 1500 IN WHICH THE SAME THING HAPPENED. DODGE DENIES RESPONSIBILITY AND BLAMES THE SLUDGE BUILD UP ON POOR MAINTENANCE. SINCE IT WAS NO LONGER UNDER WARRANTY I WAS FORCED TO REPAIR IT. THERE SHOULD BE A NATIONAL RECALL OF THIS VEHICLE'S ENGINE AND I SHOULD GET REIMBURSED BY DODGE FOR THE REPAIRS. I UNFORTUNATELY DIDN'T HAVE A CHOICE BUT TO REPAIR THE ENGINE BUT FEAR THAT THE DESIGN DEFECT WILL RESULT IN SUBSEQUENT FAILURE OF THE SAME NATURE. DODGE SHOULD BE HELD RESPONSIBLE FOR THIS. PLEASE HELP. *TR
DASHBOARD IS CRACKING AND FALLING APART. SHARP EDGES ARE EXPOSED CAUSING A POSSIBLE CUTTING HAZARD. *TR
THIN CRACKS APPEARED ON UPPER RIGHT OF THE MAIN RADIATOR, FLUID LEAKING OUT. CAR HAD NOT SUSTAINED ANY ACCIDENT AND IS A CLEAN TITLE. MY CONCLUSION IS THAT INFERIOR PRODUCTS/POLYMERS WERE USED TO MANUFACTURE THIS RADIATOR. THIS IS NOT AN AFTERMARKET RADIATOR, BUT THE ONE THAT CAME WITH THE VEHICLE FROM THE MANUFACTURER. *TR
Reading these
NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.
Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →