2002 Dodge Ram 1500 complaints

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 25 MPH, THE DRIVER'S SEAT MAIN BRACKET SNAPPED AND THE SEAT BECAME UNSTABLE. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN DIAGNOSED THAT THE BRACKET NEEDED TO BE WELDED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS 70,000.

DASH BOARD HAS SHATTERED AND THE AIR CONDITION/HEATER DOES NOT BLOW. *TR

I HAVE EMAILED DODGE MANY YEARS AGO ABOUT THE SAFETY ISSUE OF MY DASH BUSTING IN SEVERAL PLACES WHEN MY TRUCK WAS JUST ONE YEAR OLD. THE ONLY RESPONSE I RECEIVED WAS AN OFFER TO BUY A DISCOUNTED DASH. I FEEL THIS IS A MANUFACTURER DEFECT AND I REALIZE MY TRUCK IS NOW 12 YEARS OLD BUT THIS HAPPENED IN ONLY 1 YEAR. I HAVE SINCE READ WHERE I AM NO WHERE NEAR ALONE. DODGE KNOWS THERE IS A PROBLEM AND HAS DONE NOTHING TO CORRECT IT. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 25 MPH, THE REAR WHEELS SEIZED WITHOUT WARNING. AFTER INSPECTING THE VEHICLE, THE CONTACT DISCOVERED THAT THE REAR DRIVE SHAFT DISENGAGED FROM THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V038000 (POWER TRAIN). THE FAILURE MILEAGE WAS 159,000.

WE WERE DRIVING ALONG AND SUDDENLY THERE WAS A LOT OF VIBRATION COMING FROM THE REAR END AND A LOUD BANG. THE TRUCK WOULD KEEP ROLLING EVEN IN PACK. AFTER PARKING BRAKE APPLIED THE TRUCK STOPPED. LOOKING UNDER THE TRUCK THE DRIVE SHAFT WAS LYING ON THE GROUND SHEARED IN TWO ABOUT 75% WAS SHEARED OFF. THE LARGEST FRONT SECTION WAS ON THE GROUND AND THE REAR SECTION STILL ATTACHED TO THE DIFFERENTIAL. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THERE WAS AN ABNORMAL NOISE COMING FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE REAR DIFFERENTIAL FRACTURED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE VIN WAS UNAVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 120,000.

REAR AXLE SEIZED AND THE DRIVE SHAFT FELL OFF. MECHANIC STATED THAT PINION NUT LOOSEN, CAUSING THE REAR AXLE TO SEIZE. THE DRIVE SHAFT ALSO DETACH, WHICH ALMOST CAUSED A CRASH. CAN FORWARD PICTURES IF NEEDED.. *TR

DASHBOARD HAS BEEN CRACKING SINCE 2006, NOW DASHBOARD HAS COMPLETELY CRUMBLED APART. TOTALLY UNSAFE HAZARDOUS SITUATION NOW. *TR

MY DASHBOARD IS CRACKING AND FALLING APART IN ON ITSELF I HAVE TRIED BLOWING BUT IT CONTINUES TO CRACK APART AND IT IS FALLING IN ON THE DASH AFRAID IF ITS EVER IN AN ACCIDENT CLASSIC WILL FLY EVERYWHERE AND CUT OR KILL SOMEONE. IT STARTED DOING THIS IN TWO THOUSAND AND TEN AFTER I MOVED TO FLORIDA. AND THE PAINT ON THE VEHICLE HOOD QUARTER PANELS FRONT AND UPPER DOORS AND AROUND THE LOWER DOORS IS FADING AWAY. *TR

DASHBOARD BEGIN CRACKING AND FINALLY IN A COUPLE DAYS OF WEEKS BROKE APART COMPLETELY AS I HAD BEEN IN A CRASH.I CALLED THE COMPANY THEY SAID THE WARRANTY HAD EXPIRED.I TOLD THEM I HAVE 1992 FORD AEROSTAR WHOSE DASHBOARD WAS COMPLETELY .INTACT AND THAT IT WAS MUCH OLDER IT HAD TO BE A STRUCTURAL DEFECT. THEY OFFER TO PAY HALF WHICH MEANT I HAD TO PAY 500.00 DOLLARS, WHICH I DIDN'T HAVE. I FELT THEY SHOULD PAY ALL OF IT. ALSO THE AIRBAG LIGHT IS ON AND THE RPM ACCELERATE WITHOUT ME PUSHING THE GAS PEDAL.I TOOK MANY TIMES TO THE DEALERSHIP AND THEY SAID THEY WOULD FIX IT BUT THEY NEVER DID. *TR

WHILE I WAS DRIVING, MY TRUCK MADE A ODD SOUND AND THEN CAME TO A SCREECHING HALT. TO MY SURPRISE, THE REAR DRIVESHAFT HAD DISCONNECTED AND FELL OUT OF MY 2002 DODGE RAM 1500 TRUCK. AFTER HAVING IT TOWED AND INSPECTED BY A MECHANIC, IT WAS DISCOVERED THE NUT CAME OFF OF THE PINION GEAR. THE AXLE AND COMPANION GEAR SLIPPING OUT OF THE PINION GEAR AND THE YOLK CAME COMPLETELY OFF. THE MECHANIC WAS AS CONCERN AND SURPRISED AS I WAS, CONSIDERING THIS TYPE OF THING SHOULD NOT HAPPEN TO A VEHICLE. I CONTACTED CHRYSLER VIA THEIR CUSTOMER SERVICE WEBSITE AND ADVISED THEM OF MY SITUATION. SADLY, I RECEIVED A RESPONSE STATING THERE WAS NO INFORMATION REGARDING MY ISSUE. I CONDUCTED MY OWN RESEARCH ABOUT THE POSSIBLE DEFECT, AND FOUND THE NHTSA DETAILS REGARDING THIS PROBLEM WITH DODGE RAM TRUCKS. CURRENTLY, THEY ARE ONLY REVIEWING 2008-2014 MODELS. CONSIDERING MY 2002 DODGE RAM 1500 HAS INCURRED THE SAME PROBLEM, CHRYSLER SHOULD RECALL ALL OF THEIR 2000 SERIES FOR THIS DEFECTIVE PART. I CONSIDER MYSELF AND OTHERS VERY LUCKY. IF THE DRIVESHAFT WOULD HAVE DISCONNECTED 10 MINUTES EARLIER WHILE I WAS DRIVING 70 MPH ON THE INTERSTATE. THE INCIDENT COULD HAVE BEEN MUCH WORSE. I'M FORTUNATE, I HAD REACHED MY EXIT AND WAS DRIVING 45 MPH WITH NO VEHICLE BEHIND ME WHEN MY TRUCK CAME APART AND STOPPED. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE CAUSE OF THE FAILURE. THE CONTACT REPLACED THE TERMINAL BATTERY, BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 102,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. HOWEVER, THE CHECK ENGINE LIGHT HAD ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS MERGED TO THE EMERGENCY LANE AND RESTARTED THE VEHICLE. ALSO, THE VEHICLE OVER HEATED MULTIPLE TIMES. IN ADDITION, THE DASHBOARD BEGAN TO CRACK AND LATER COLLAPSED. THE CONTACT NOTICED THAT THE CRACK WAS NEAR THE AIR BAG AND COULD POTENTIALLY INADVERTENTLY DEPLOY THE AIR BAG. THE FAILURE CAUSED THE ENTIRE INSTRUMENT PANEL TO MALFUNCTION. THE CONTACT STATED THAT THE PIECES FROM THE DASH BOARD FELL INTO THE AIR VENTS CAUSING THE A/C UNIT TO MALFUNCTION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN STATED THAT THE ENGINE AND DASHBOARD NEEDED TO BE REPLACED. ALSO, THE TECHNICIAN STATED THAT THE VEHICLE WAS UNSAFE TO DRIVE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 54,000.

THE DASH HAS CRACKED ON IS FALLING APART INTO PIECES. THESE PIECES ARE FALLING INTO THE DASH AND DEFROSTER VENT. IF THE PASSENGER AIR BAG DEPLOYS IT WILL SEND PLASTIC INTO THE AIR. *TR

WAS DRIVING AND A LOUD NOISE STARTED TO COME FROM THE BACK PART OF THE TRUCK. I TOOK IT TO THE MECHANIC AND THE DIFFERENTIAL IS GONE. SPOKE TO OTHER DODGE RAM OWNERS AND MY UNDERSTANDING IS THAT THIS IS A FACTORY DEFECT THAT DODGE HAS YET TO ACCEPT RESPONSIBILITY FOR. PLEASE HELP. *TR

I HAVE A 2002 DODGE RAM 1500 QUAD CAB AND HAVE HAD TO REPLACE ALL THE HEATING AND COOLING COMPONENTS IN THIS TRUCK IN THE PAST FEW YEARS. LAST YEAR I STARTED HAVING AN ISSUE WITH THE HEAT/AC NOT WORKING UNLESS THE STEERING WHEEL WAS IN THE UP POSITION. I HAD ALL THE PARTS TO THE CONTROL BOARD BEHIND THE DASH REPLACED, ALL NEW KNOBS, ETC. STILL DIDN'T WORK. THEN WE STARTED DIVING INTO THESE SITES THAT TALK ABOUT ALL/ANY ISSUES THAT PEOPLE ARE HAVING WITH THIS MODEL TRUCK. SO WE SEE THAT WE NEED TO REPLACE THE REGISTER IN THE STEERING COLUMN. WELL THAT WORKED FOR ABOUT A WEEK AND NOW, AGAIN, IF I WANT AC/HEAT I HAVE TO RAISE THE STEERING UP AND DRIVE. NOT VERY SAFE!! ARE DEALERSHIPS HONORING RECALLS FOR THIS PART STILL? WHAT ABOUT ALL THE WIRING? DOES THAT NEED TO BE REPLACED TO STOP THE CONSTANT BLOWING UP OF THE REGISTER? THIS IS A GREAT LOOKING TRUCK BUT THE MONEY DUMPED INTO IT TO KEEP IT ON THE ROAD IS OUTRAGEOUS. I COULD HAVE PURCHASED TWO TRUCKS BY NOW. *TR

I AM THE OWNER OF 2002 DODGE RAM 1500 PICKUP TRUCK AND RECENTLY TOOK IT TO THE SHOP FOR A MUFFLER REPAIR. THE TECHNICIAN THAT WAS DOING THE REPAIR NOTIFIED ME OF THE EXTENSIVE CORROSION THAT WAS ON THE LEFT HAND SIDE OF THE VEHICLES FRAME JUST UNDER THE DRIVER SIDE AFT DOOR. THE CORROSION IS THE WORST I HAVE EVER SEEN AND HAS DEEMED THE VEHICLE NOT DRIVABLE. I HAD JUST PULLED MY CAMPER THE WEEK BEFORE WITH MY WIFE AND 3 KIDS IN THE CAR. THE FRAME IS LITERALLY HANGING ON BY A PIECE OF METAL 3 INCHES WIDE, THE BOTTOM AND SIDES OF THE FRAME ARE COMPLETELY GONE IN A 16 INCH SECTION. IN MY OPINION IT IS COMPLETELY UNACCEPTABLE FOR A VEHICLE THAT IS ONLY 12 YEARS OLD TO BE SCRAPPED BECAUSE OF DEFECTIVE METAL. NOT TO MENTION THAT IF I HAD NOT HAD MY MUFFLER REPAIRED I NEVER WOULD HAVE SEEN THE CORROSION AND WOULD HAVE PUT MY FAMILIES LIVES AT RISK. HOW MANY OWNERS HAVE THE SAME PROBLEM WITH THEIR VEHICLES AND DO NOT EVEN KNOW? I HAVE PICTURES BUT COULD NOT ATTACH THEM TO THIS MESSAGE.....YOU REALLY NEED TO SEE THE PICS. *TR

DASHBOARD STARTED CRACKING - DEALER SAID OUT OF WARRANTY - CRACKING HAS CONTINUED. THIS VEHICLE HAS 44000 MILES ON THE ODOMETER AND IS IN BEAUTIFUL CONDITION EXCEPT FOR THE AWFUL DASHBOARD PROBLEM. IF I EVER HAVE A BAD ACCIDENT THE DASHBOARD WILL COME APART AND CAUSE ADDED INJURIES TO THE DRIVER AND PASSENGERS. IT IS TIME FOR RAM TO STEP UP AND GIVE SOME HELP TO ALL ITS CUSTOMERS WITH THIS PROBLEM. I HAVE SEEN VARIOUS PICTURES SHOWING THE DASHBOARDS COMPLETELY COLLAPSED. THIS IS CLEARLY BEYOND A COSMETIC ISSUE AND INTO A SAFETY ISSUE. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT VARIOUS SPEEDS, ANOTHER DRIVER ALERTED THAT THE TAIL LIGHTS AND PARK LIGHTS FAILED TO ILLUMINATE WHEN ENGAGED. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, HOWEVER THE VEHICLE WAS NOT REPAIRED BECAUSE THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 158,000.

VEHICLE PROBLEM FIRST STARTED WHEN TURNING STEERING WHEEL TO THE RIGHT ENTIRELY. CURRENTLY VEHICLE AIRBAG LIGHT COMES ON AND OF THROUGH ALL RANGES OF STEERING. *JS

TL* THE CONTACT OWNS A 2002 DODGE RAM. THE CONTACT STATED THAT THE GEAR SHIFTER WOULD LOCK INTO ANY GEAR. ALSO, THE KEY WAS ABLE TO BE REMOVED FROM THE IGNITION KEY ALTHOUGHT THE VEHICLE WAS NOT IN PARK. THE VEHICLE WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE AND CURRENT MILEAGE WAS UNKNOWN. PAM

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING AT APPROXIMATELY 55 MPH AND ACTIVATING THE LEFT TURN SIGNAL, THE RIGHT INDICATOR ACTIVATED. THE DEALER WAS CONTACTED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.

TODAY ON MY 2002 DODGE RAM 1500 A SOUND STARTED AT SPEED, A SORT OF WHINING SOUND. I HAD LEARNED THERE WERE SOME PROBLEMS VIA INTERNET FORUMS SO I SLOWED DOWN, AS I SLOWED DOWN THE DIFF LOCKED UP. LUCKILY SINCE I SORT OF KNEW WHAT MIGHT BE COMING I WAS GOING SLOW ENOUGH TO NOT CAUSE AN ACCIDENT, BUT HAD I NOT KNOWN, WHO KNOWS WHAT MIGHT HAVE HAPPENED. IT'S IN THE SHOP NOW WAITING ON PARTS. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT BOTH PLASTIC HEADLIGHT COVERS WERE OXIDIZED AND REDUCED THE VISIBILITY WHENEVER DRIVING AT NIGHT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000. UPDATED 03/10/16*LJ UPDATED 03/16/16*JB

THE SPEEDOMETER STOPPED WORKING, ABS LIGHT ON, EBRAKE LIGHT ON, AIRBAG LIGHT ON, NO CONTROLS FOR DEFROSTER, FOUND NO POWER TO FUSES ON 32-38 SEVERAL PEOPLE ONLINE IN FORUMS HAVE THE SAME PROBLEM. *JS

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE MADE A LOUD NOISE AND WITHIN MINUTES THE REAR AXLE SEIZED. THE CONTACT WAS ABLE TO CONTROL THE VEHICLE AND MERGED TO THE SIDE OF THE ROAD. AFTER INSPECTING THE VEHICLE, THE CONTACT NOTICED THAT THE DRIVE SHAFT HAD SEPARATED FROM THE REAR AXLE. THE VEHICLE WAS TOWED TO THE CONTACT HOME. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS MILEAGE WAS 171,000.

WAS DRIVING TO WORK AT 40 MPH AND SUDDENLY A LOUD BANG OCCURRED. MY REAR END LOCK UP AND THE TRUCK CAME TO A SCREECHING HALT. I GOT OUT AND SAW MY DRIVE SHAFT HANGING DOWN AND CALLED A TOW TRUCK! NO INJURIES THANKFULLY, BUT IT SURE COULD HAVE HAD A DIFFERENT OUTCOME ON A HIGHWAY AT FASTER SPEEDS! EXTREMELY EXPENSIVE REPAIR. *TR

DASH IS CRACKING EVERYWHERE AND PIECES ARE FALLING OFF, DOUBT THAT IF THE VEHICLE WAS IN A CRASH THAT THE AIR BAG WOULD WORK PROPERLY, AND IF IT DID OR DID NOT, LITTLE PIECE OF THE DASH WOULD FLY EVERY WHERE AND CUT THE PASSENGERS AND THE AIR BAG. CONTACTED CHRYSLER AND THEY WILL DO NOTHING BELOW IS CHRYSLERS RESPONSE, LIKE THEY THREATEN YOU THAT IF YOU EMAIL AGAIN IT WILL GO IN THE CORPORATE RECORDS, I TOLD THEM I HOPE THAT IT DID. NEEDLESS TO SAY THEY DON'T UNDERSTAND HOW TO RETAIN CUSTOMERS AND SELL NEW TRUCKS. THANK YOU FOR YOUR RECENT EMAIL, ALTHOUGH IT DOES NOT CONTAIN ANY INFORMATION THAT WOULD CAUSE A CHANGE IN THE PREVIOUS DECISION. YOUR REQUEST MUST AGAIN BE RESPECTFULLY DECLINED. ANY FUTURE COMMUNICATION RELATED TO THIS ISSUE WILL BE RETAINED IN CORPORATE RECORDS. *TR

I HAVE A 2002 WITH THE 4.7L THAT I AM HAVING OVERHEATING ISSUES THAT I HAVE NEVER EXPERIENCED BEFORE. WHEN DRIVING AROUND TOWN OR EVEN ON THE HIGHWAY UNDER 65 MY THERMOSTAT NEVER GOES ABOVE JUST UNDER HALFWAY. DRIVING IN TOWN I HAVE YET TO SEE IT GO ABOVE THAT POINT. HOWEVER, WHEN DRIVING DOWN THE HIGHWAY IF I INCREASE MY CRUISING SPEED TO 70, MY THERMOSTAT CLIMBS. WHEN GOING 70-75 IT WILL GO UP TO ABOUT THE 1 O'CLOCK POINT BEFORE I SLOW DOWN, SO I DON'T KNOW HOW FAR IT WOULD GO IF I CONTINUED. I REPLACED THE THERMOSTAT, FLUSHED THE RADIATOR, REPLACED THE FAN CLUTCH . BUT THE PROBLEM REMAINS. *TR

HELLO, I HAVE JUST BOUGHT A 2002 DODGE RAM 1500 TRUCK FROM MY FATHER IN-LAW. BEFORE HE SOLD IT TO ME HE MENTIONED THAT THE AIR BLOWER FOR THE AIR CONDITIONING AND HEATER DOESN'T WORK. HE SAID IT WAS A RECALL THAT HE NEVER TOOK IN TO GET SERVICED. SO I LOOKED THE TRUCK UP ON THE WEBSITE WWW.RECALLS.GOV. AND SURE ENOUGH THERE IT WAS. A RECALL ON THE STEERING COLUMN ELECTRICAL CONNECT. NOW I REMEMBER RIDING WITH MY FATHER IN LAW AND HE WOULD BE CONSTANTLY MOVING THE STEERING WHEEL UP AND DOWN USING THE TILT WHEN THE AIR CONDITIONING WOULD CUT OFF AND THAT MADE IT TURN BACK ON. THE PROBLEM IS IS WHEN I GET ON THE DODGE SITE AND SEARCH FOR RECALLS USING THE VIN NUMBER THIS RECALL DOESN'T SHOW UP. I CALLED A DEALERSHIP AND THEY SAID IT DIDN'T SHOW UP EITHER. I FIND IT A LITTLE ODD THAT MY TRUCK DOESN'T SHOW THIS RECALL IS NEEDED WHEN IT IS VERY OBVIOUS THAT THIS STEERING COLUMN ELECTRICAL CONNECT IS THE VERY ISSUE I'M HAVING. AND I RECALL THAT MY FATHER IN LAW HAS HAD THIS ISSUE FOR A LONG TIME MAYBE NOT LONG AFTER HE BOUGHT THE TRUCK NEW. I THINK MY TRUCK SHOULD BE HONORED THIS RECALL SERVICE BEINGS IT IS A SAFETY HAZARD. THANKS FOR YOUR TIME. *JS

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED WHILE DRIVING 50 MPH, THE REAR END THE VEHICLE LOCKED UP. THE CONTACT HAD THE VEHICLE TOWED TO THE DEALER FOR INSPECTION. THE DEALER STATED THAT THERE WAS A FLAW IN THE METAL AND THE ENTIRE REAR END NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED TWICE. THE CONTACT ALSO STATED THAT WHILE DRIVING 60 MPH, THE WHEEL BEARING FRACTURED AND THE KNUCKLE CAME OFF OF THE TRUCK. THE VEHICLE WAS TAKEN THE THE DEALER FOR INSPECTION AND THEY REPLACED BOTH THE WHEEL BEARING AND KNUCKLE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT WAS DRIVING AT AN UNKNOWN SPEED, WHEN THE CLUTCH PACK CLIPS BROKE OFF AND MADE CONTACT WITH THE GEARS. THE CONTACT STATED THIS CAUSED A FAILURE WITH THE REAR DIFFERIANTIAL. THE CONTACT NOTIFIED THE MANUFACTURER, WHO REFUSED TO REPAIR THE VEHICLE.

DASH PANEL CAVING IN AND CRACKING ALL OVER. PARTS OF THE DASH HAVE BROKEN OFF AND FALLEN INSIDE THE CONSOLE CREATING A POSSIBLY DANGEROUS SCENARIO OF DAMAGED WIRING OR DEBRIS FLYING OFF WHILE TRAVELING DOWN THE ROAD. *TR

WAS DRIVING TRUCK FROM STORE WHEN I STARTED HEARING A LOUD TAPPING NOISE COMING FROM MY ENGINE. I TOOK IT TO MECHANIC AND WAS TOLD THAT THE VALVE SEATS HAD DROPPED. I WAS TOLD THAT THIS WAS A COMMON PROBLEM WITH DODGE RAM 1500 TRUCKS WITH 4.7 L ENGINES. I WENT TO DODGE DEALERSHIP BEFORE GOING TO MECHANIC AND THEY TOLD ME MY PROBLEM WAS THAT I HAD NOT CHANGED MY OIL . I CHANGED MY OIL EVERY 5,000 MILES ON MY OWN BECAUSE EVERYTIME I WOULD TAKE MY TRUCK TO THE DEALERSHIP TO GET OIL CHANGED THEY WOULD CHARGE ME A COUPLE OF HUNDRED DOLLARS FOR OTHER SERVICES. THEY WOULD TELL ME THAT IF I DIDN'T GET THESE OTHER SERVICES PERFORMED THAT IT WOULD VOID OUT MY WARRANTY. NOW I AM STUCK WITH A TRUCK WITH 116,500 MILES AND I HAVE TO REPLACE AN EXPENSE MOTOR. *TR

DASHBOARD STARTED CRACKING IN 2010 AND HAS PROGRESSIVELY GOTTEN WORSE. IT NOW HAS OPEN HOLES AND COMPLETELY CRACKED. AND SINCE THE LAST FEW MONTHS IT IS CAUSING ELECTRICAL FAILURE AND DANGEROUS TO DRIVE. THIS SITUATION I HAVE NOW FOUND OUT TO BE VERY COMMON FOR MY TRUCK AND NOW REALIZE THAT THIS IS NOT COMMON WEAR FOR THIS OR ANY OTHER VEHICLE. CHRYSLER HAS TOLD ME THEY ARE NOT EXCEPTING ANY RESPONSIBILITY FOR THE PRODUCT FAILURE AND THAT IT'S UP TO ME TO PAY FOR THE COSTLY REPAIRS. THIS IS UNACCEPTABLE AS THIS PROBLEM IS CLEARLY A PRODUCT DEFECT THAT THEY ARE AWARE OF AND SHOULD AT NO COST TO THE CONSUMER BE FIXED. *TR

DASH CAME APART , CRACKING PIECES FALLING DOWN INSIDE VENTS,SHARP PIECES EVERYWHERE DUE TO POOR MATERIAL AND CHEAP CRAFTSMANSHIP DODGE IS GOING TO GET SOMEONE SERIOUSLY HURT OR KILLED OVER THEM NOT TAKING CARE OF THIS ISSUE THAT EVERY DODGE OWNER HAS SUFFERED FROM MAN UP AND MAKE IT RIGHT YOU DON'T MIND STICKING YOUR HAND OUT WHEN ITS TIME TO BUY YOUR TRUCKS. *TR

OUR GEARS CAME APART, THERE WAS REAR END FLUID IN THERE BUT THE GEARS CAME APART. WHICH I WAS TOLD WHAT I NEEDED TO DO BEFORE THIS HAPPENED, BUT I WASN'T AND NOW I AM LOOKING AT A $4000 BILL TO GET THIS FIXED. HEARD IT WAS A COMMON PROBLEM WITH THESE TRUCKS TO HAVE REAR END ISSUES. *TR

I WAS TOLD THE REAR END BRAKE THE LUBRICANT (REAR END OIL) OUT OF IT BECAUSE I HAD NOT CHANGED THE LUBRICANT TO A SYNTHETIC OIL AND AN ADDITIVE TO KEEP OIL IN LIQUID FORM AND FIGHT HEAT. IF I HAD BEEN LETTING THE DEALERSHIP DO MY MAINTENANCE ON MY TRUCK, THEY WOULD HAVE TOLD ME ABOUT THE SERVICE BULLETIN (TSB 03-002-02), WHICH CAME OUT IN JULY 2002, FOUR MONTHS AFTER I PURCHASED MY TRUCK NEW. WELL NO ONE TOLD ME AND I FOLLOWED THE OWNERS MANUAL FOR MY MAINTENANCE AND SCHEDULES, WHICH IS NOT CORRECT, ACCORDING TO THE DEALERSHIP THAT DID THE $3002.00 REPAIR. I HAD NEVER DRIVEN MY TRUCK OVER 50 MILES ONE DIRECTION (USED TO PULL BASS BOAT ONLY) UNTIL THE DAY THE REAR END WENT OUT, 500 MILES AWAY FROM HOME. THAT DEALERSHIP WILL NOT ANSWER MY CALLS OR E-MAILS ANYMORE BECAUSE I REQUESTED ON PAPER WHAT CAUSED THE FAILURE. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DASHBOARD WAS CRACKED AND STARTING TO CRUMBLE. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 150,000.

DRIVING ON FLAT SURFACE STREET, HEARD LOUD POPPING NOISE. LATER REALIZED IT WAS THE DASH POPPING AND NOTICED MULTIPLE STRAIGHT CRACKS BEGINNING IN THE CORNERS OF DASH VENTS, GRADUALLY EXPANDING. CREATES MULTIPLE SMALL, SHARP SHARDS OF PLASTIC. POTENTIAL FOR NUMEROUS PROJECTILES OF PLASTIC IF EVER THE AIRBAGS WERE TO DEPLOY NOT TO MENTION NOW THAT THE ENTIRE DASH IS WEAKENED SMALL PARTS INTERMITTENTLY FALL INTO THE DASH AREA CAUSING ELECTRICAL PROBLEMS WITH ALL THE GAUGES, CAUSING WARNING LIGHTS TO ILLUMINATE AND POTENTIAL FOR FIRE IS OBVIOUS CONSIDERING OTHER DODGE RECALLS FOR WIRING PROBLEMS IN THIS MODEL TRUCK. *JS

I HAD JUST HAD THE MOTOR REBUILT, AT THE DEALER, AND WHEN I STOPPED AT A RED LIGHT, ON THE WAY HOME I HEARD A CRACKING NOISE, AND NOTICED THE DASH HAD A SPLIT NEAR THE PASSENGER AIR BAG. SINCE THEN THE DASH PART NEXT TO THE WINDSHIELD, HAS HAD MULTIPLE CRACKS, AND TOTALLY FALLEN APART. *TR

VEHICLE HAS SEVERE DASH CRACKING. POWER WINDOWS ARE NOT WORKING AND LAMP INDICATOR WILL NOT SHUT OFF CAUSING ONGOING BEEPING. CONCERNED THAT DASH PARTS ARE STUCK INSIDE CAUSING DRIVING CONDITIONS TO BE UNSAFE. WOULD LIKE TO BE NOTIFIED IF AN INVESTIGATION HAS BEEN DONE TO REMEDY THE PROBLEMS AT DEALER COST. *TR

THE DRIVERS SIDE HEADLIGHT DIMS AND WILL GO OFF COMPLETELY. THE HARNESS HAS BEEN CHANGED BUT HAS NOT FIXED THE PROBLEM. *TR

THE DASH COVER THAT IS CLOSEST TO THE WINDSHIELD CRACKED CAUSING PIECES OF PLASTIC TO BRAKE OFF AND ENTER THE BLOWER MOTOR. THERE WAS ALSO PIECES OF PLASTIC FROM THE DASH THAT FELL OFF AND AND MADE IT TO THE FLOOR BOARD AND COULD HAVE BLOCKED THE BRAKE OR GAS PEDAL. *TR

DASHBOARD CRACKED. *TR

THERE WAS AN ELECTRICAL FAILURE IN THE WIRING SYSTEM FROM THE FUSE BLOCK THIS IS KNOWN TO BE A COMMON PROBLEM WITH THE DODGE RAMS THE ABS LIGHT, BRAKE LIGHT AND AIRBAG LIGHT AS WELL AS THE ENGINE LIGHT ALL COME ON ALSO THE ODOMETER AND SPEEDOMETER ALSO STOP WORKING. THIS STOPS THE ABS SYSTEM FROM WORKING AS WELL AS THE AIRBAGS I HAVE HAD TO CHANGE THE FUSE BLOCK AS WELL AS THE REAR SPEED SENSOR, AND THE DASH CLUSTER BECAUSE OF THIS OVER A THREE YEAR PERIOD NOW, THE FIRST TIME ALL OF MY LIGHTS STOPPED WORKING AS WELL AS THE DASH GAUGES AND DOOR LOCKS. WHY IS THIS AND ONGOING PROBLEM WITH THIS AND NOTHING SEEMS TO GET DONE ABOUT IT THE FIRST TIME I GOT A COPY OF A SERVICE BULLETIN AND DODGE TRIED TO TELL ME IT WAS ONLY GOOD FOR DIESEL MODELS AND I HAVE THE SAME ISSUES. THERE SEEMS TO BE A REAL HISTORY OF THESE PROBLEMS WITH THIS VEHICLE AND THE DEALERS ARE ALL AWARE OF THIS. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT HE TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC FOR ROUTINE MAINTENANCE AND WAS INFORMED THAT ONE OF THE DIFFERENTIAL CLIPS WAS FRACTURED AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS UNAVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 70,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE STEERING WHEEL SEIZED AND COULD NOT BE TURNED LEFT. THE FAILURE OCCURRED AS SOON AS THE VEHICLE WAS STARTED. THE CONTACT ALSO STATED THAT THE POWER STEERING FLUID LEAKED CONTINUOUSLY. THE VEHICLE WAS NEITHER DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 156,000.

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT THE DRIVE SHAFT FAILED THREE TIMES. THE CONTACT STATED THAT EACH TIME THE FAILURE OCCURRED, THE REAR PINION KNOB FAILED AND WAS REPLACED. THE VEHICLE WAS NEVER USED OFF-ROAD OR FOR HAULING. THERE WERE NO RECALLS FOR THE VEHICLE. THE FAILURE MILEAGE WAS 32,000. *TR

TL* THE CONTACT OWNS A 2002 DODGE RAM 1500. THE CONTACT STATED THAT WHILE THE VEHICLE WAS PARKED, THE FRONT DRIVER'S SIDE AIR BAG DEPLOYED. THERE WAS NO PASSENGER IN THE VEHICLE. THE CONTACT ALSO STATED THAT THE VEHICLE FAILED TO START. THE VEHICLE WAS NOT REPAIRED. THE FAILURE WAS REPORTED TO THE MANUFACTURER. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGE WAS 74,000.