Page 16 of 17 · complaints 751–800 of 815

2002 Dodge Ram 1500 complaints

Owner reports filed with NHTSA about this vehicle, newest first and reproduced as filed. They are unverified accounts: one proves nothing, and a pattern across many is the thing worth reading. Back to the full 2002 record →

Suspension
Filed Feb 11, 200322,000 milesCA

THE VEHICLE PULLED TO THE RIGHT, AN ALIGNMENT WAS PERFORMED, HOWEVER THE PROBLEM RECURRED.*JB

Structure › Body
Filed Feb 5, 2003123 milesCA

WHEN VEHICLE IS BEING DRIVEN ON THE FREEWAY, THE BACK OF THE VEHICLE BOUNCES, VERY SEVERELY. DEALERSHIP HAS BEEN NOTIFIED. PH *TS

Electrical System › Ignition
Filed Jan 28, 2003MA

WHILE DRIVING VEHICLE WILL STALL WITHOUT WARNING. THE VEHICLE SERVICED SEVERAL TIMES FOR THIS PROBLEM, BUT THE DEALERSHIP CAN NOT DUPLICATE, SO THEY CANNOT FIX THE PROBLEM. UPON FURTHER INSPECTION OF THE VEHICLE BY THE CONSUMER, THEY NOTICED THAT IGNITION CAN BE SWITCHED TOWARD THE ACCESSORY MODE WITHOUT MUCH FORCE. CONSUMER INFORMED DEALERSHIP AND DAIMLER CHRYSLER. TS SCC

Steering › Linkages › Knuckle › Spindle › ArmCrash1 injured
Filed Jan 28, 200314,000 milesTX

MY HUSBANDS 6 MONTH OLD DODGE RAM 1500 2002 TIRE CAME OFF WHILE DRIVING AND CAUSED A TERRIBLE ACCIDENT. I WAS BEHIND HIM IN MY CAR AND HAD TO PULL HIM OUT OF THE TRUCK. THE ALUMINUM SPINDAL BROKE IN HALF. WHCIH MANY MECHANICS HAVE LOOKED AT IT AND STATED THAT THIS IS WHAT CAUSED THIS TRUCK TO WRECK. THE AIRBAGS DEFAULTED HIS BODY IMPRESSION WAS IN THE STEERING WHEEL. THE FRONT LEFT TIRE CAME COMPLETELY DETACHED FROM VECHILE.

Electrical System › Ignition
Filed Jan 27, 20031,401 milesMA

VEHICLE WILL STALL WITHOUT WARNING WHILE DRIVING. DEALERSHIP INDICATED THAT THIS COULD BE CAUSED BY THE IGNITION. PLEASE PROVIDE MORE DETAILS.*AK

Service Brakes, Air › Supply › Hoses, Lines/Piping, and FittingsCrash
Filed Jan 22, 20031,600 miles00

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE BRAKES. WHILE DRIVING THE VEHICLE ON THE SNOW CONSUMER FEELS THAT ONLY THE FRONT BRAKES WORK BUT NOT THE REAR ONES. DEALER WAS CONTACTED AND STATED THAT THERE IS NO PROBLEMS WITH IT. TS

Unknown or Other
Filed Jan 9, 200334 milesTX

I HAVE A 2002 DODGE RAM THAT REPLACED A LEMON 2001 DODGE RAM. THE 02 HAS HAD A PROBLEM WITH THE FRONT END PULLING AND SHACKING SINCE THE DAY RECEIVED THE TRUCK IT HAS BEEN IN FOR SERVICE 5 TIMES SINCE AUGUST 5TH 2002. IT ALSO HAS PROBLEMS WITH THE ENGINE IDLE ALLWAYS DROPPING BELOW 500 RPMS AND TRYING TO STALL ALONG WITH VERY HARD DOWNSHIFTING WHEN COMING TO A STOP. THE DEALERS ALLWAYS SAY UNABLE TO DUPLICATE PROBLEM EVEN THOUGH IT HAPPENS ON MY WAY HOME FROM THE DEALER IT IS VERY FRUSTARTING TO DROP OFF THE TRUCK FOR DAYS AT A TIME ONCE OR TWICE A MONTH AND THEN BE TOLD UNABLE TO DUPLICATE THE PROBLEM AND GET IN THE TRUCK AND IT HAPPEN BUT THE DEALERS CLAIM THEY DONT FEEL THE PROBLEM OR CAN'T FIND THE PROBLEM. THE TSB'S FOR THE ENGINE IDLE HAVE BEEN PERFORMED AND ALL IT DID WAS MAKE IT NO STALL OUT COMPLETLY ONLY IDLE WAY DOWN AND ALSO MY GAS MILAGE AND THE OVERALL PERFORMANCE TO GO DOWN. I HAVE REQUESTED DODGE BUY THIS THING THEY CALL THE MAYOR BACK ON NOV 15TH 02 AND THEY HAVE NOT RESPONDED. WHAT CAN I DO NOW DAIMLER IS JUST IGNORING MY PROBLEMS WITH THIS TRUCK. I BUILT A ANTI DODGE WEBSITE TRYING TO GET THERE ATTENTION AS TO HOW MANY OTHER PEOPLE ARE HAVING THESE TROUBLE AS WELL AND I HAVE POSTED EMAILS AND STORIES FROM THEM ON THE WEB SITE.

Suspension
Filed Jan 6, 2003CA

MY 02 RAM QC 1500 4X4 GETS UNSETTLED WHEN HITTING UNEVEN PAVEMENT/BUMPS, ESPECIALLY IN THE MIDDLE OF A TURN. YOU NEED TO MAKE SURE YOU HAVE BOTH HANDS ON ON THE WHEEL OR YOU MIGHT FIND YOURSELF IN THE NEXT LANE.

Power Train › Manual Transmission › Shift Pattern Indicator
Filed Jan 2, 2003AZ

WHILE DRIVING, VEHICLE STARTED SHAKING AND STALLED WITHOUT WARNING. PLEASE PROVIDE ADDITIONAL INFORMATION. TS

Air Bags › FrontalCrash1 injured
Filed Dec 19, 20026,000 milesCA

I RENTED THIS TRUCK FROM ENTERPRISE, I WAS BLINDED BY AN ONCOMING 18 WHEELER AND RAN INTO A BIG TRUCK THAT STOPPED IN FRONT OF ME. THE FIRST PROBLEM WAS THE BRAKES LOCKED UP SENDING ME INTO THE OPPOSITE LANE WHERE AN 18 WHEELER WAS COMING AT ME. I LET OFF THE BRAKES AND DID A CONTROLLED CRASH INTO THE TRUCK IN FRONT OF ME. THE DRIVER SIDE AIR BAG DID NOT DEPLOY CAUSING ME GREAT PAIN AND INJURIES THAT HAVE YET TO BE FULLY DETERMINED. LAWYERS TOLD ME THAT SINE I WAS NOT KILLED I COULD NEVER WIN A BATTLE WITH THE AUTO MAKES SO ONCE AGAIN THE SMALL GUY GETS THE SHORT END OF THE STICK. I JUST THOUGHT BY REPORTING THIS TOO YOU, YOU MAY BE ABLE TO GET THIS INFORMATION OUT TO OTHER PEOPLE WHO OWN THIS KIND OF DEFECTIVE PRODUCT AND POSSIBLY SAVE A LIFE. THANK YOU FOR YOUR TIME. *JB ***DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT-OVER TO ARTEMIS****770770

Suspension › Rear
Filed Dec 17, 2002CA

THE REAR SUSPENSION IS BOUNCING WHILE DRIVING THE VEHICLE AT 65MPH, WHEN THE REAR TIRE HIT A BUMP. DEALER HAS BEEN NOTIFIED. PLEASE PROVIDE FURTHER INFORMATION. TS *DT

Steering › Steering Wheel/Handle Bar
Filed Dec 11, 2002IA

CONSUMER CALLED COPALINING ABOUT HAVING PROBLEMS WITH STEERING. ALSO STATED THAT WHILE DRIVING THE VEHICLE THE STEERING WHEEL LOCK'S UP.DEALER WAS CONTACTED AND STATED THAT WILL NOT FIX THE VEHICLE BECAUSE THERE IS NO RECALL. MR

Engine and Engine Cooling › Engine
Filed Nov 26, 2002250 milesNC

ENGINE HAS ROUGH IDLE WHEN TRANSMISSION IS IN REVERSE OR DRIVE, WITH ENGINE AT IDLE SPEED. I HAVE DRIVEN OTHER IDENTICAL VEHICLES THAT DID NOT EXHIBIT THIS CONDITION. CONDITION GROWING MORE SEVERE. *TS *NLM **DIMSII IVOQ ENTRY POSTED AFTER 12-12-02 CUT OVER TO ARTEMIS**770148

Suspension › Rear
Filed Nov 18, 2002CA

THE VEHICLE HAD A SEVER VIBRATION AT FREEWAY SPEEDS. OVER TIME THE VIBRATION WAS SO SEVER IT CAUSED SEVER BACK PAIN. AFTER DRIVING THE VEHICLE FOR SIX MONTHS AND HAVING M=NO OPTION WITH THE MANUFACTURER I HAVE DISPOSED OF THE TRUCK. THE MANUFACTURER KNBOWS ABOUT THE PROBLEM, AND THEY HAVE NOT DISCLOSED THE ISSUES TO THE PUBLIC. THE PROBLEM ALSO MANIFESTED AS OVER STEERING AND EXTREME REACTION TO ROAD CONDITIONS. CHRYSLER HAS NOW ADDED TO THEIR OWNERS MANUAL THE SUGGESTION TO ADD SAND BAGS TO THE BED OF THE TRUCK TO MAKE IT " RIDE BETTER". THEY ARE NOT WILLING TO OFFER ANY OTHER ASSISTANCE. I HAVE MANY LETTERS TO DOCUMENT THEIR POSITION AND ATTITUDE. DT

Unknown or Other
Filed Nov 16, 2002OK

THIS VEHICLE WAS NEVER REPAIRED CORRECTLY OR DRIED OUT. DT

Visibility › Rearview Mirrors/Devices › Exterior
Filed Nov 13, 2002CA

WHILE DRIVING THE VEHICLE, BOTH MIRRORS REAR VIEW EXTERIOR COLLAPSE. DEALER HAS REPLACED. PLEASE PROVIDE FURTHER INFORMATION:: MR

Suspension
Filed Nov 12, 2002AR

CONSUMER CALLED COMPLAINING ABOUT HAVING PROBLEMS WITH THE ALIGNMENT. CONSUMER ALSO STATED THAT THE VEHICLE WILL NOT GO STRAIGHT. DEALER WAS CONTACTED AND STATED THAT THE ALIGMENT HAD PROBLEMS. ALSO STATED THAT HAS PROBLEMS WITH THE CLOCKSPRING AND IT HAS BEEN REPLACED FOUR TIMES. MR

Suspension › Front
Filed Nov 12, 2002FL

VEHICLE DEVELOPES A VIBRATION/FRONT END BOUNCE AT APPROXIMATE SPEEDS OF 35-45 MPH AND THEN AGAIN AT 55-65 MPH, BUT WORSE. DOES NOT OCCUR PRIOR TO 35 MPH AND THEN DISAPPEARS BETWEEN 45-55 MPH ONLY TO SHOW UP AGAIN AT PREVIOUS STATED SPEED 55-65 MPH. DEALERSHIP IS AWARE BUT CAN NOT FIX PROBLEM. DT

Power Train › Automatic Transmission
Filed Nov 5, 2002NC

I AM THE OWNER OF A DODGE 2002 TRUCK. IT HAS A TRANSMISSION PROBLEM THAT THE DEALERS ARE TELLING EVERYONE JUST TO "HOLD ON" BASICALLY, WHEN THE TRUCK SHIFTS INTO 2ND GEAR IT JOLTS AND SURGES FORWARD. I WAS TOLD YESTERDAY BY RICK GLADWELL DODGE IN MOREHEAD CITY, NC. (252-247-2003) THAT IT IS MORE OF AN INCONVIENENCE TO THE DRIVER RATHER THAN A MECHANICAL FAILURE WAITING TO HAPPEN. THEY CLAIM THAT IT IS A MODULE THAT NEEDS REPROGRAMMING AND THAT UNTIL THE EPA APPROVES IT THAT THERE IS NOT MUCH THEY CAN DO. DT

Vehicle Speed Control
Filed Oct 31, 2002TX

NO SUMMARY. DT

Power Train › Automatic Transmission
Filed Oct 26, 2002CA

HAVE HAD SEVERAL PROBLEMS WITH THIS VEHICLE. SOME HAVEN'T BEEN REPORTED TO THE DEALER YET. THE TRANSMISSION PROBLEM HAS BEEN HAPPENING SINCE I'VE HAD THE VEHICLE. IT SHIFTS HARD AT ABOUT 2200 RPM'S OR AROUND 25-30MPH. DEALER CAN'T DUPLICATE. I'VE HAD OTHER PROBLEMS THAT WERE NOT LISTED INCLUDING BRAKES AND ALTERNATOR. THE DRIVERS SIDE DOOR MIRROR HAS RECENTLY BROKEN AND NOW FLOPS IN THE WIND ON THE FREE WAY AND IS UNUSABLE. I FILED A CLAIM WITH MY INSURANCE COMPANY, THEN FOUND THAT IT WAS A HUGE PROBLEM WITH OTHER OWNERS OF THE SAME VEHICLE. THE VENTILATION FROM THE PANEL IS ASLO SENT TO THE FLOOR VENTS DESPITE THE DIAL BEING SET TO "PANEL" NOT "FLOOR". THE TAILGATE CABLES ARE MISMATCHED. THE DEALER TOLD ME THAT IT WAS NORMAL. I WON'T PLACE ANYTHING ON THE TAILGATE IN FEAR THAT THE CABLE MIGHT BREAK. THE EXTERIOR TURN SIGNALS ARE NOT SYNCHED WITH THE DISPLAYED TRUN SIGNALS. THE SIMULTANEOUS FLASH IS NOT THERE. ALSO, THE ALTERNATOR WAS FOUND TO BE DEFECTIVE AT AROUND 600 MILES. IT WAS CAUSING A HIGH PITCHED SQUEAKING SOUND SIMILAR TO WHAT A DEFECTIVE BELT MAY SOUND LIKE. IT WAS REPLACED, BUT STARTED DOING IT AGAIN AT 6750 MILES. THE HOOD HAS SLIGHT DENTS IN IT LIKE SOMEONE HIT IT WITH A BALL PEN HAMMER. APPARENTLY CHRYSLER KNOWS ABOUT THIS. I'LL BE TAKING IT IN THE FIRST CHANCE I GET TO TRY TO HAVE IT FIXED. I'VE HAD THIS TRUCK A 3 DIFFERENT DEALERS IN HOPE THAT THE NEXT ONE WOULD BE MORE HELP THAN THE PREVIOUS. NO SUCH LUCK. I'VE HAD TO TAKE TIME OFF FROM WORK (ABOUT 6 DAYS T

Structure › Body › Door
Filed Oct 24, 2002CA

CONSUMER STATES THAT WHEN TRYING OPEN THE REAR DOORS IT WILL HEAVILY VIBRATE AND WILL MAKE A LOUD POPPING NOISE. DEALER NOTIFIED TS

Vehicle Speed Control
Filed Oct 17, 2002MD

WE PURCHASED THIS TRUCK 2/28/02. BY THE END OF MARCH EARLY APRIL, THE TRUCK BEGAN TO STALL SPORADICALLY AND HAS EVEN JUMPED GEARS WHILE IN MOTION ONCE. THE TRUCK HAS BEEN RETURNED TO THE DEALERSHIP 8-9 TIMES AND WE HAVE BEEN TOLD EVERYTIME THEY CAN NOT DUPLICATE THE PROBLEM. PROMISES UPON PROMISES HAVE BEEN MADE TO RE-FLASH THE COMPUTER SYSTEM BECAUSE WE WERE TOLD THEY (DODGE) THINK THE TRUCKS COMPUTER SYSTEM IS TELLING THE TRUCK TO SHUT DOWN. ONE TIME WHILE RIDING DOWN THE ROAD THE TRUCK LOST COMPLETE POWER TO ALL INTERIOR SYSTEMS (I.E. AIR CONDITION, STEREO, WINDOWS) AND WE HAD TO PULL OVER. THE TRUCK HAS STALLED BOTH IN REVERSE AND IN DRIVE, THE TRANSMISSION HAS LOCKED UP ON THE DEALERSHIP (IN REVERSE). FROM FEB. 28, 02 TO JUNE 28, 02 THE TRUCK WAS IN THE SHOP OVER 25 DAYS. ON JULY 8, 2002, THE DRIVER SIDE MIRROR COMPLETELY BROKE AND WOULD SPIN AROUND IN CIRCLES. WHEN WE CONTACTED THE DEALERSHIP WE WERE TOLD IT WAS ON A NATIONAL BACKORDER. WHILE WAITING FOR THE PASSENGER SIDE MIRROR, THE DRIVER SIDE MIRROR BROKE IN THE SAME FASHION. ALL IN ALL WE HAD TO WAIT UNTIL 9/9/02 TO HAVE THE MIRRORS FIXED. WHILE WAITING WE HAD TO TAPE THE MIRRORS IN PLACE SO WE COULD SEE WHILE DRIVING. THIS WAS EXTREMELY DANGEROUS AT TIMES AND MADE IT DIFFICULT TO TRAVEL. WE HAVE STOPPED TAKING THE TRUCK TO THE DEALERSHIP FOR NOW BECAUSE WE GET NOW WHERE WITH THEM OR DAIMLERCHRYSLER/DODGE. I HAVE SINCE CONTACTED THE ATTORNEY GENERAL TO HELP PURSUE THIS MATTER. WHEN PAYING $30,000 FOR A TRUCK AND TH

Suspension
Filed Oct 15, 2002TX

CONSUMER STATES THAT WHILE DRIVING THE VEHICLE WILL JUMPED LANES WHEN IT HITS A BUMP IN THE ROAD. THE WHOLE VECHILE WILL VIBRATE WHEN IS EXCEEDS SPEEDS OF 65 MPH AND OVER. CONTACTED DEALER, CANNOT FIX PROBLEM. MR

Visibility › Rearview Mirrors/Devices
Filed Oct 15, 2002GA

DEALER WAS UNABLE TO RESOLVE, INSTEAD MADE A TEMPORARY FIX WHICH CAUSED THE MIRROR TO BE STATIONARY. MR

Suspension
Filed Oct 11, 2002TX

CONSUMER STATES VEHICLE VIBRATES/BOUNCES EXCESSIVELY WHEN DRIVING ON ROUGH ROADS OR GOING OVER A POTHOLE. VIBRATION IS EXCESSIVE AND CONSUMER FEELS AS IF GOING TO LOSE CONTROL OF VEHICLE. VEHICLE HAS BEEN CHECKED BY DLR 3X AND HAD TIRES REPLACED. PROBLEM IS STILL EXISTS. MR

Structure
Filed Oct 10, 2002TX

WHILE DRIVING AT 25 MPH I DROVE OVER A ROUGH, UNEVEN PATCH OF ROAD I LOSS CONTROL OF THE REAR OF MY TRUCK. IT WAS A SCARY SITUATION SINCE THE LOSS OF CONTROL CAUSED ME TO SKID INTO THE NEXT LANE. LUCKILY THERE WAS NO OTHER CAR PRESENT. IF YOU COULD KEEP ME INFORMED ON THIS MATTER IT WOULD BE MUCH APPRECIATED. PH **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768321

Suspension
Filed Oct 2, 2002WA

WHILE TRAVELING ON THE HIGHWAY THERE IS BUMPING AND KNOCKING NOISE COMING FROM THE REAR END OF THE VEHICLE. THE DEALERSHIP IS AWARE OF THE PROBLEM. NLM

Visibility › Rearview Mirrors/Devices
Filed Oct 2, 2002OK

CONSUMER STATES WHILE DRIVING THE DRIVERS SIDE MIRROR FELL OFF. A MONTH LATER THE PASSENGER SIDE FELL OFF. NLM

Tires › Pressure Monitoring and Regulating Systems
Filed Oct 2, 2002100 milesTX

AT SPEEDS ABOVE 30 MPH, VEHICLE DEMONSTRATES LACK OF CONTROL WHEN ENCOUNTERING ROUGH/UNEVEN ROAD SURFACE. VEHICLE EXPERIENCES EXCESSIVE JUMP/BOUNCE IN FRONT AND REAR SUSPENSION. TIRE PRESSURE DECREASED FROM TIRE MANUFACTURER RECOMMENDED 44 PSI TO DODGE RECOMMENDED 35 PSI. THIS ACTION HELPED TO RESTORE LOW SPEED CONTROL. VEHICLE STILL HAS CONTROL LOSS AT HIGHWAY SPEEDS OF 65 MPH AND GREATER. DEALER CONTACTED AND STATED HAD NOT HEARD OF THE PROBLEM, BUT WOULD LOOK INTO PROBLEM. NOTE: VEHICLE IS A SWB STANDARD CAB VERSION OF THE RAM 1500. *PH *JB **DIMSII IVOQ ENTRY POSTED AFTER 12/12/02 CUT OVER TO ARTEMIS**768036

Tires › Tread/Belt
Filed Sep 30, 2002KS

CONSUMER STATES THAT THE TWO TIRES ON THE DRIVERS SIDE EXPERIENCED TREAD SEPERATION WHILE THE CONSUMER WAS DRIVING AT 70MPH, THERE WAS NO DAMAGE TO THE VEHICLE. CONTACTED DEALER. ORIGINAL EQUIPMENT, 4K MILES, P255/55R20, MOUNTED ON A 2002 DODGE RAM. NLM CONSUMER STATED THAT THE TWO TIRES WERE ON DRIVERS SIDE AND DOT # M62A HMWR 2002. *YH

Suspension › Front
Filed Sep 27, 2002TX

TS

Tires
Filed Sep 26, 2002TX

NONE

Suspension › Front
Filed Sep 25, 2002CA

CONSUMER STATES WHEN DRIVING AND IF HIT ANY BUMP IN THE ROAD THE CAR VIOLENTLY PULLS TO THE RIGHT.

Suspension
Filed Sep 25, 2002CA

WHILE TRAVELING ON THE HIGHWAY WITHOUT PRIOR WARNING. THE REAR END JUMP INTO ANOTHER LANE THE DEALERSHIP IS AWARE OF THE PROBLEM.

Visibility › Rearview Mirrors/Devices
Filed Sep 3, 2002MO

THE DRIVERS AND PASSENGERS SIDE BREAKAWAY MIRRORS BROKE AND WILL NO LONGER STAY IN PLACE. THE DRIVERS SIDE MIRROR BROKE ABOUT A MONTH AGO ON 8/3/03 AND HAS BEEN ON NATIONAL BACKORDER SINCE. THE PASSENGER SIDE MIRROR BROKE YESTERDAY ON 9/1/02 AT THE BEGINNING OF A 300 MILE TRIP. I CONTACTED A LOCAL DEALERSHIP AND WAS TOLD THAT I WAS ONE OF OVER 3000 MIRRORS THAT WERE CURRENTLY ON BACKORDER. WHEN I CALLED THE MANUFACTURER AFTER THE SECOND MIRROR BROKE, I WAS TOLD THAT THERE WERE NO RECALLS ON THE MIRRORS AND THAT IT WOULD BE ANOTHER 2 WEEKS BEFORE I WOULD BE ABLE TO GET A REPLACEMENT. WHEN I ASKED HIM IF THE NEW MIRRORS WOULD HAVE THE DEFECTS FIXED, HE JUST SAID THAT THEY WOULD BE DIFFERENT THAN THE ONES THAT I HAVE NOW AND SHOULD LAST LONGER THAN THE ONES THAT I CURRENTLY HAVE. I ASKED HIM WHAT I WAS SUPPOSED TO DO WITH THE BROKEN MIRRORS UNTIL THEN AND HE TOLD ME THAT I WOULD JUST HAVE TO LIVE WITH THEM. I NOW HAVE A THREE MONTH OLD TRUCK THAT I CAN'T USE EITHER OF THE SIDE MIRRORS ON AND HAVE TO DRIVE IT LIKE THIS FOR AT LEAST ANOTHER TWO WEEKS WITH THE CURRENT MIRRORS SWINGING AROUND UNTIL I CAN GET THEM FIXED.*AK

Visibility › Rearview Mirrors/Devices
Filed Sep 3, 2002VA

THE DRIVER'S SIDE VIEW MIRROR ASSEMBLY CAME LOOSE AT THE SWIVEL POST. THIS ALLOWED THE MIRROR TO MOVE BACK AGAINST THE SIDE OF THE VEHICLE DRIVER'S SIDE WINDOW WHEN IN FORWARD MOTION. WHEN STOPPING OR MOVING BACKWARD, THE MIRROR MOVES TO THE FULL FORWARD POSITION. IT IS ALMOST IMPOSSIBLE (AND HIGHLY DANGEROUS) TO DRIVE THE VEHICLE WITH A MALFUNCTIONING MIRROR. I HAVE HAD TO TEMPORARILY TAPE THE MIRROR IN PLACE TO THE DOOR IN ORDER TO DRIVE. THE VEHICLE WILL NOT PASS VIRGINIA SAFETY INSPECTION.*AK

Vehicle Speed Control
Filed Aug 27, 2002WI

WHEN CRUISE CONTROL IS SET AND VEHICLE GOES ON AN UPGRADE OR HITS IT WILL ACCELERATE INTENSIVELY. CONSUMER FEELS IF ON ICE IT COULD BE VERY DANGEROUS.*AK. CONSUMER STATES THERE ARE ALSO PROBLEMS WITH THE TRANSMISSION.*JB

Suspension › Rear
Filed Aug 27, 2002CA

SINCE FIRST DAY OF PURCHASE OWNER HAS NOTICED AND COMPLAINED THAT REAR SUSPENSION HAS A TENDENCY TO SWAY WHEN DRIVING ON A SLUMP/BUMP IN THE ROAD. DEALERSHIP IS UNAWARE WHAT THE CAUSE IS. OWNER IS CONCERNED BECAUSE HIS WIFE IS AFRAID TO DRIVE DUE TO ERRATIC HANDLING OF VEHICLE ON THE ROAD.*AK

Visibility › Rearview Mirrors/Devices
Filed Aug 22, 2002CA

ONE MIRROR HAD TO BE REPLACED ON THE OUTSIDE DUE TO HINGE ATTACHMENT CONTINUOUSLY WEAKING. CURRENTLY, OTHER SIDE NEEDS REPLACING DUE TO SAME PROBLEM. THIS MAKES IT DIFFICULT FOR THE DRIVER TO SEE CLEARLY WITHOUT DISTORTION/MOVEMENT. PLEASE DESCRIBE DETAILS. *AK

Service Brakes, Hydraulic › Foundation Components › Master Cylinder
Filed Aug 21, 2002TX

WHILE DRIVING AT ANY SPEED AND WITH WARNING MASTER BRAKE CYLINDER HAD CRACKED, AND WASCAUSING FLUID TO LEAK. DEALER NOTIFIED.*AK

Suspension
Filed Aug 8, 2002TN

WHEN DRIVING ON EITHER DRY OR WET ROAD SURFACES AND RUN OVER ABUMPS OR POT HOLES, IT CAUSES VEHICLE TO LOSE CONTROL OR WANDER ACROSS THE ROAD. VEHICLE BEEN TO THE DEALER ON THREE OCCASIONS, AND THEY STATED THAT IT WAS THE NORMAL CHARACTERISTIC OF VEHICLE. FEEL FREE TO PROVIDE ANY FURTHER INFORMATION. *AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Aug 7, 2002TX

THE HEATED ELECTRIC MIRRORS ON MY 2002 DODGE 1500 QUAD CAB PICKUP ARE DEFECTIVE. BOTH THE PASSANGER AND DRIVERS SIDE MIRRORS WHICH MOUNT TO THE DOOR FRAME HAVE COME APART. THE DESIGN OF THE MIRROR AS WELL AS THE COMPONENTS INSIDE ARE FAULTY. THERE IS A SHAFT INSIDE THE MIRROR CASE THAT HOLDS THE MIRROR STATIONARY BY THE TENSION HELD BY A COIL SPRING ON THE HOUSING. THE NORMAL PURPOSE OF THIS MECHANISM IS TO ALLOW THE MIRROR TO FOLD IN OR OUT WHEN THE MIRROR STRIKES A FIXED OBJECT, SAVING THE MIRROR FROM BEING BROKEN. IN THIS FAULTY ASSEMBLY, THE RETAINER CLIP WHICH HOLDS THE COIL SPRING AND MIRROR HOUSING IN PLACE FAILS, ALLOWING THE MIRROR TO SWING TOWARD THE FENDER WHEN SLOWING OR TOWARD THE DOOR WINDOW WHEN SPEEDING UP. NOT ONLY DOES THIS RENDER THE MIRROR USELESS, IT ALSO INCREASES THE CHANCES OF HAVING AN ACCIDENT FORM NOT BEING ABLE TO SEE ANYTHING BEHIND THE VEHICLE WHEN BACKING OR ANYTHING TO THE SIDE WHEN SWITCHING LANES. THE MIRROR COULD POSSIBLE COME OFF THE SHAFT COMPLETELY CAUSING DAMAGE TO THE VEHICLE AND BY BECOMING A PROJECTILE ON THE HIGHWAY. THE MIRROR COULD ALSO HIT THE DOOR GLASS CAUSING IT TO SHATTER. REPLACEMENT MIRRORS ARE ON BACK ORDER ACCORDING TO THE DEALER AND THERE HAVE BEEN MANY MIRRORS THAT HAVE FAILED. BOTH THE MECHANICS AT THE DELEARSHIPS AND CHRYSLER KNOW ABOUT THE DEFECT. THE ONLY WAY TO GET THE MIRRORS REPLACED IS AFTER THEY ACTUALLY FAIL. AFTER THE PASSANGER SIDE MIRROR FAILED, I HAD IT REPLACED AT THE DEALERSHIP. THE SERVICE MANAGER TOLD M

Suspension
Filed Jul 31, 2002CA

AT HIGHWAY SPEED IF VEHICLE HITS A BUMP IN ROAD VEHICLE GETS WHEEL HOPS.*AK

Suspension › Front
Filed Jul 30, 2002CA

VEHICLE'S FRONT END JUMPS FROM SIDE TO SIDE WHEN GOING OVER BROKEN PRAVEMENT CAUSING LOSE OF CONTROL OF TRUCK. ALSO THE REAR WHEELS SKATES FROM SIDE TO SIDE WHEN GOING OVER BROKEN PRAVEMENT IN ROAD CAUSING LOSE OF CONTROL.*AK

Visibility › Rearview Mirrors/Devices › Exterior
Filed Jul 30, 2002TX

THE MECHANISM THAT HOLDS THE OUTSIDE MIRROR IN PLACE FAILED DUE TO UNKNOWN CAUSE. THE MIRROR FLOPS AROUND MAKING VISION IN IT IMPOSSIBLE. WHEN I TOOK IT TO THE DEALER FOR REPAIR I WAS INFORMED THAT THEY WERE ON BACKORDERR AND PROBABLY WOULD NOT BE AVAILABLE FOR A MONTH OR MORE DUE TO THE NUMBER OF THES FAILURES NATIONWIDE THEY WERE OVERWHELMED WITHORDERS. HE ALSO STATED THAT HE PERSONALLY KNEW OF MANY VECHICLES DRIVING THAT HAD BOTH MIRRORS BROKEN IN THE SAME WAY. THEY TRIED TO TAPE IT IN PLACE BUT THIS FAILED TO HOLD THE FIRST TIME I TOOK IT ON THE FREEWAY WHICH MEANS I HAD NO VISION DOWN THE DRIVER'S SIDE OF THE CAR AND I BELEIVE THE IS ILLEGAL AS WELL A VERY DANGEROUS. I BELIVE THA IF THIS IS AS IT APPEARS TO BE A VERY LARGE SCALE PROBLEM THAT THERE SHOULD BE A RECALL OF THIS MIRROR. I DON'T FEEL COMFORTABLE WITH SIMPLE REPLACEMENT IF THIS IS A PROORLY MANUFACTURED PART.*AK

Power Train › Driveline › Differential Unit
Filed Jul 23, 2002FL

CONSUMER STATES REAR DIFFERENTIAL BEGAN MAKING LOUD PINGING SOUNDS AS IF METAL WAS COOLING AFTER THE VEHICLE HAD BEEN TOWING A TRAILER FOR THREE HOURS ON THE HIGHWAY. PAINT WAS BUBBLING OFF OF THE DIFFERNETIAL. DEALER FOUND THE ENTIRE DIFFERENTIAL AND REAR AXLE BEARINGS NEEDED TO BE REPLACED. *TT

Fuel System, Gasoline › Storage › Tank Assembly › Filler Pipe and Cap
Filed Jul 17, 2002WI

NECK OF FUEL TANK IS EXPOSED DUE TO THE FACT THAT VEHICLE HAS NO WHEEL WELL COVERS. *AK *YH

Suspension
Filed Jul 17, 2002CA

WHILE DRIVING THE VEHICLE HIT A BUMP LOSING CONTACT WITH THE ROAD AND JUMPED INTO ANOTHER LANE, THE VEHICLE ALSO HYDROPLANES WHILE BEING DRIVEN IN RAINY WEATHER, THE DEALER HAS BEEN CONTACTED ABOUT THESE PROBLEMS. *AK

Suspension
Filed Jul 16, 2002TX

WHILE DRIVING 50 MPH SUSPENSION DROPPED, CAUSING LOSS OF CONTROL.*AK

Reading these

NHTSA publishes every complaint as the owner wrote it and investigates only a fraction. Spelling, capitalisation and judgement are the filer’s own. What carries weight is repetition: the same component failing the same way across many filings, and whether the manufacturer eventually opened a recall for it.

Full record for the 2002 Dodge Ram 1500 → · Every Ram 1500 year → · How the figures are calculated →